
Informations sur Anytime Fitness
S7L 1J2, Saskatoon
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Notre commentaire de FitFit Canada sur Anytime Fitness :
Anytime Fitness à Saskatoon offre un mélange d'expériences positives et négatives, ce qui en fait une salle de sport à considérer. Les utilisateurs ont souligné les forces suivantes :
- Environnement Propre et Spacieux : La salle de sport est réputée pour sa propreté et son agencement spacieux, offrant une atmosphère relaxante pour les entraînements.
- Personnel de Soutien : Les membres du personnel, y compris des entraîneurs comme Coach Ty et Bhavna, sont loués pour leur amabilité et leur volonté d'aider.
- Variété de Cours : La disponibilité de cours de groupe ajoute à l'expérience globale positive.
- Accès 24/7 : Les membres apprécient la commodité d'avoir accès à la salle de sport à tout moment.
Cependant, il y a eu des problèmes signalés que les membres potentiels devraient connaître :
- Défis de Service Client : Certains utilisateurs ont exprimé leur frustration face à l'indisponibilité du personnel pendant les heures d'ouverture affichées et à la difficulté de contacter le service client pour l'annulation de l'adhésion.
- Entretien des Équipements : Plusieurs avis mentionnent des équipements obsolètes ou cassés, ce qui peut perturber les sessions d'entraînement.
- Transparence des Tarifications : Certains utilisateurs se sentent mal informés sur les frais d'adhésion et les politiques d'annulation, ce qui entraîne confusion et frustration.
Dans l'ensemble, bien qu'il y ait certainement des domaines à améliorer, la communauté solidaire et l'environnement d'entraînement positif font d'Anytime Fitness une option valable pour de nombreux amateurs de gym.
Services, machines et classes dirigées
Anytime Fitness: Avis
Expérience négative: Was no one working posted hours. No one answers phone . And when someone finally let me in they said no one’s ever here really. Also was hand written notes on the office doors saying that people want to cancel membership but can never get in contact with anyone who runs this anytime fitness . Don’t come here. Clearly they don’t run a business properly. This was posted on the office door.
Hi Brennen, We are going through a transition and changing our staffed hours. I am really sorry for the inconvenience caused due to this issue. Please reach out to us at [email protected] and we can resolve any issues you may be facing. Thanks.
Expérience négative: I have been an anytime fitness gym member for 2 years and this is by far the worst anytime fitness I have ever gone too which really sucks because it is my local gym. Half their treadmills are broken or missing buttons, they have no cable TV, the equipment is all old/dated, they charge extra for tanning and the tanning beds only work half the time and when they don’t work they don’t offer any form of discount or reimbursement. The staff is not helpful all they say is there is nothing they can do about it but wont elaborate as why. I will be canceling my membership I have tried to be patient and make it work but when management offers no form of apology or discount for services you pay extra for not working to me that’s a problem. Don’t use this gym!
Hi Kody, I am so sorry for your experience. Tanning is an add-on service and tanning beds work all the time. Same goes for other services. Kindly reach out to us at [email protected] and we can resolve any issues you may be facing. Thanks.
Expérience négative: Talked to one of their staff about cancelling my membership, after a month I’m still getting charged so I emailed them about it but no one is responding. Very unprofessional. They charged you so fast after you become a member but for cancellation, it takes a month and maybe more.. I’ll for sure never coming back.
Expérience fantastique: I have went to other gym's earlier but here at AntimeFitness are the best one. The gym is very clean and staffs are ready to help at any moment. The coach support adds to the incredible experience. Also, the environment is more spacious and relaxing, which makes me spend more time on workout sessions.
Expérience négative: Not a safe place for gym they gonna charge for everything and they can’t maintain the cleanliness and safe place i was in training area for stretch and see what i found small pieces of glass which can cause injury! I personally don’t recommend this gym to anyone!
Expérience négative: Worst and scam. Black card members can’t workout together….. on the time of sign up they told we both can workout together now they say You can’t workout together scammmers
Hi Cathy, we do not offer anything called black card. Each membership is individual and you can only bring guests during staffed hours. I am sorry for your experience but clearly it seems that this is some other place. Kindly reach out to us at [email protected] and we can resolve any issues you may be facing. Thanks.
Expérience négative: Does anyone work at this location! Damn, what a sad gym!
Expérience fantastique: Coach Ty has been incredible, helpful and supportive of our fitness journey.
We're glad that Coach Ty gave you such a positive experience. Looking forward to seeing you soon!
Expérience fantastique: Love coming to this the gym, staff are very friendly and helpful. I signed up for classes and they are the best, love the group atmosphere when I'm there.
Expérience positive: I’m in Saskatoon visiting family and still want to go to the gym it’s a nice environment equipment is all in great shape gym is clean over all not bad place I’m more use to my home gym where staff and coaches almost always greet you with a hello or a fist bump. All in I still got the workout I was after just doesn’t feel as inviting as my home gym
Expérience fantastique: Everything from the equipment being top notch, the privacy of having a members only gym, and all the options avaliable across the different plans are already enough to give Anytime Fitness a high rating. But honestly the thing that sold me, and keeps me going to this day are the staff. If you get a personal trainer here, your going to have someone who is looking out for you and is always prepared to make time to help you out. As someone inexperienced with the gym, out of shape, and self conscious. Having that never ending fountain of support and encouragement makes going here worth it more than any other gym in the city.
Hi Joshua, Thank you for taking the time to write this positive review. We're happy that our Anytime Fitness family can provide you with such a great experience. We look forward to having you back!
Expérience fantastique: Shout out to coach Tyler, he’s a good motivator/awesome trainer.
Hi Joey, thanks for the great review. Happy to hear Coach Tyler made it such a positive experience for you!
Expérience négative: Telling me to pay the gym for time I didn't even use, never got use any equipment or didn't even worked out there , the price they're asking for is $1500.00
Expérience négative: missed a payment, then had my key deactivated and wasnt able to go to the gym for months and continued to get charged now i owe over 400$ when i havent been to the gym in months. Not only do they have massively less equipment than other anytime gyms they charge people when they shouldn't. Many examples of anytime continuously charging peoples credit cards for months after they thought they cancelled the membership you can see them on reddit or anything. The system was created almost like a used car dealership very scummy. they have a CRM with every gym goer and they almost act like salesmen.
Expérience positive: Quiet and clean gym with Access from mall and exterior access after hours
Expérience fantastique: Shout out to staff, manager and owner of Confederation Anytime Fitness, it's very clean, very organized and has the biggest purple turf I've seen in any of the AF gyms visited. ️♂️
Expérience négative: If you want terrible service, overpricing, zero support, and to having to jump through 3 months of hoops to cancel your membership for a reason thats supposed to be valid sooner per the agreement, than this is the gym for you. During a cancellation request due to a move to an isolated area I was "helped" by Rhavi and Taylor. They lost my initial cancelation information and refused to respond to my follow up messages. I moved far from any town with their gyms. It took me 3 months (one being the "cancelation period" month) to get them to properly respond to and cancel the membership after being told it would be handled immediately. They "lost" my initial email with all the required information and refused to reimburse the excess payments due to their error. I hate being rude to people but it took me being rude and unnecessarily forward to get any response from them. If you want to go with Anytime Fitness, go to a different location.
Expérience négative: Worst place to try and get ahold.of somebody, shouldn't have to drive in to ask a question!
Expérience fantastique: Good experience... my coach is very good in such a way that he will adjust what i can and what i can't...
Thanks a lot Leiluna! We are thrilled that you like our coaching!
Expérience fantastique: Great place to workout. Supportive staff especially Bhavna trainer and manager. Tyler is also the best trainer. I love to go there. Gym is always neat and clean.
Its wonderful to know that you love the training and the gym! Great to have you as our member!!
Expérience négative: My Fiancée has been trying to cancel his membership for a while now, they are never there during their staffed hours. Try calling, no answer.
Hi Sabrina, we take each review very seriously. Our staffed hours are Mon-Fri 10-6. We have been trying to contact you and your fiancee but was not able to reach you. Please get in touch with us at [email protected]. We look forward to hear from you and resolve this situation asap. Thank you.
Expérience fantastique: I have been to many Gyms,But AF Great place to workout! Always clean with great people and equipments, would recommend to anyone,Everyone is friendly and the 24/7 access is great
Thanks so much Baljit for this amazing review. We are super happy that you love our gym and find it clean, friendly, and motivating. That was exactly our goal when we envisioned opening this gym. Thank you!
Expérience fantastique: Thank you Anytime Fitness. They are so helpful, willing to reach out and help everyone not just the “pumped up Crowd”. I am a 56 yr old woman with Multiple Sclerosis. I like to do the 1/2 hour classes and they always look out for me and provide slightly different versions to me so that I can be included in the class even though my body isn’t able to do the harder version I am ALWAYS provided alternative versions. THANK YOU ANYTIME. You guys are soooo AMAZING
Thank you so much Kerrie for such an amazing review.
Expérience fantastique: Great gym, awesome atmosphere, Ty was my trainer he is fantastic really helps you achieve your fitness goals! Highly recommended
Hi Cassie, great review. Thank you so much.
Expérience fantastique: Awesome gym!!! Love going there. Kind staff members.
Amazing review David!
Expérience fantastique: Great place to workout. Helpful staff members and this place help me to achieve my goals so far
Thank you so much, Jasman for this positive review. We love seeing you in the gym everyday crushing the goals.
Expérience fantastique: I have nothing bad to say about this place, the people that work there are really nice and the people I see there are as well. I have never waited for a machine or anything, I enjoy going and it's convenient. It's clean and tidy and the programs they have for the evenings are super good if you want to burn calories and lose weight. I just all around like going to the fitness center.
We sincerely thank you for your feedback. We are happy that you love our gym and find it clean. That's exactly our motive behind this gym, so thank you for appreciating this.
Expérience négative: The whole reason why i even gave it a 1 star is cause gym was clean. I have called them maybe about 15 times about cancelling my membership cause i moved to a different city. They took my messages and never replied. Even when i left a message with a person. Finally i get the cancellation forms after months of calling and leaving messages and after filling them and sending them back they still have not cancelled my membership and money is still being taken off. Have some RESPECT FOR YOURSELF AND YOUR GYM. I dont like to leave bad reviews but i have never come across such unorganized and devious place like this. SHAME ON YOU. Replying to your reply. What do you mean confusion? I left countless voice messages to cancel my membership. Only reason i got a reply back when i left a review here. So dont act like you tried to make things right. I tried to communicate for 2 months. 2 WHOLE MONTHS. You werent trying to solve the problem you were asking me to take the review down. Should i post the screenshots?? So dont go gaslighting people.
Hi Pavan, thank you for your feedback. I would like to let you know (as mentioned in numerous communication) as soon as your membership was over and as per your request, your membership was cancelled. I am sorry for the confusion and I feel its unfortunate that you did not give us a chance to let you know how we have solved the issue. I hope in future you will give us another chance and I am sure we can turn your experience around.
Expérience fantastique: This is by far the best Anytime Fitness I have been to. it's spacious, always clean and the trainers are knowledgeable and friendly. Highly recommended.
Thank you so much Priyanka!
Expérience fantastique: What makes this gym above the others is Bhavna and Ravi. I’ve done trainings with both of them and have had the best experiences with them. Right now I’m training with Bhavna and she goes above the expectations to help me, more than just the workout but emotional as well. They train with positivity which is the way I need, and I appreciate them so much! Aimee
This is a wonderful and honest feedback, Aimee. We love your energy and wonderful attitude to give 100% in each workout. Way to go and more power to you.
Expérience fantastique: Tyler is an amazing leader listens and directs very professional
Awesome to know, John that you love Coach Tyler and our training services.
Expérience fantastique: I have been to so many Anytime Fitness but this is the best I ever like the most….
Thanks and much appreciated, Pradeep!
Expérience négative: The gym itself is not a bad gym, but the service is terrible. I signed up in Feb 2020 but when the pandemic hit and we locked down I stopped going. I inquired about cancelling my membership and they told me I had to finish paying for my contract (1 year). So I pay for the rest of the year, without ever stepping back in the gym. Then they renewed my membership for another year, even after I had tried canceling it. I spent months trying to cancel my membership AGAIN. Every time I spoke with someone they assured me it had been taken care of, and then weeks later I would get a text from a trainer asking me if I wanted to book a session or I would notice a charge on my bank statement. It wasnt until my last attempt where they told me I had to come down in person to sign something. I ended up paying for a membership I wasn't using for one and a half years. (Almost $1000) The best they could offer me was a 3 month free membership... to the gym where I was canceling my membership because I wasn't using it. What a joke.
I am really sorry for your no so pleasant experience. Pls let me clarify. Your membership was promptly canceled as soon as you requested. All the terms and conditions of membership are clearly presented during membership signup. We do our best to help you maximize the value of your gym membership but for some reason, if you choose to not use the facility, we respect your decision. Pls let me know if we missed anything in this regard and if we can help you with anything else. Thank you.
Expérience fantastique: The gyms great, has a great studio, 2 showers, towels, a sound system to plug your phone into so you rock your own tunes later at night. My only concern is security at night, I wanted to do my late sets and then get up early for morning set, but security came and said I couldn't camp there...I drive a jeep liberty and was laying down after my first sets and protein shake.
Thank you for your review. We have a very secure facility and members can ensure their safety and well being 24/7.
Expérience fantastique: The gym is equipped with a very very good quality of exercise machines... The staff and trainers are very polite and friendly...and give equal attention to everyone..very cool inside environment..i love to be there anytime for my fitness ...it makes the name of gym worthy and deserving....The gym owner Mr. Dhabhai is very supportive and helping and gives special attention to you anytime you need..
Thank you so much for these kind words.
Expérience fantastique: You guys gonna have to start cleaning. Gym getting super dirty and noone doesn't doing anything about it. I'm working out here over a year and I don't think I will stay here for a while. Update. They cleaned up everything. All mirrors are nice and clean. This gym is my second home and I want it to be clean. Good job guys
Hi Tito, Thanks for taking the time to leave a feedback. We put a lot of effort to keep our gym clean and sanitized. We have a dedicated cleaning staff for everyday cleaning and deep cleaning of the gym and they do a very good job of spotless cleaning. Can you pls. double check you have reviewed the right gym and not confusing us for any other place. Gym has always been super clean and sanitized on a daily basis (even on weekends). We would be happy to chat about how we we can improve our member experience. Pls. reach out to us at [email protected] to talk about this issue further.
Expérience fantastique: One of the best gym in the town, Spoke with Tyler Anderson this evening. Very affordable pricing. Club is clean and well kept. Group trainers are enthusiastic, engaging and well prepared. The gym is very well equipped to satisfy any fitness enthusiast. The gym is well-maintained and sanitized. Wonderful, friendly staff specially Ravi (Owner) and Manager (Bhavna Singh). Happy (Bandikui)
Hi Raj, thank you for posting your positive review. Our team here at Anytime Fitness Confed is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you and you like our coaches and training.
Expérience négative: TERRIBLE GYM. OVERPRICED FOR WHAT THEY HAVE TO OFFER. CANCELLED TWICE AND NOT ACKNOWLEDGED. STAFF NEEDS TO BE SENT BACK TO SCHOOL FOR GRADE 12 DIPLOMAS. CONTACT ME FOR BETTER GYMS AND RATES BEFORE WASTING YOUR TIME HERE.
chingthebarber, we regret for any misunderstanding. All of our members are highly satisfied with the support and service they receive from our team. We want to make sure this continues, so please email us at [email protected] for any concerns. We look forward to connecting and turning your experience around. We are very disappointed that you did not have the experience you expect. Customer happiness is important to us and we hope you will give us another chance in the future.
Expérience fantastique: An amazing gym. Friendly and helpful staff. Clean and welcoming environment.
Thanks so much Andreja for your wonderful feedback!
Expérience positive: Issues resolved .. thank u to the new lady manager.
Expérience fantastique: I love the yoga classes here .Gym is clean and staff is amazing.
Thanks Sanjay! We are glad that you like the gym.
Expérience fantastique: It's very clean n that's the priority for me always.Gym is having diverse group classes n personal classes also.Equipments are in good condition n of high quality.People are good especially it's owner RAVI N BHAVNA.They are very humble , cooperative n always encourage freindly community.
Thank you so much.
Expérience positive: Need more equipments
Hi, Thanks so much for your feedback! We always strive to provide top notch customer service to our members utmost satisfaction. Would you specify which equipment would you want in the gym as we have a vast selection of equipment for cardio, functional, and strength as well as free weight. Please write to us at [email protected] and we would appreciate your constructive feedback.
Expérience positive: I go 5 to 6 times a week. Normally there are 5-8 people during booming times (weekdays), coaches are willing to help and always make attempts to conversate, showers are pretty decent. They use paper towel to clean equipment which loses them a star. There are group sessions which is an extra fee separate from your biweekly membership, they are fun.
Thank you Jarrod.
Expérience négative: These guys are crooks look at the bad reviews before entering a contract with these guys. I canceled my gym membership 8 months ago and these guys are still taking gym fees out of my account even after my gym membership contract was up. im going to be in contact with the courts the police the BBB anytime fitness legal department.
Hello Steven, Your membership is cancelled and no payment is going from your account. Your payment details are associated with other members that's why payments are going from your account. Hope this clears up and motivate you to change your views for our gym. You are welcome anytime to give a suggestion for the betterment of our services.
Expérience fantastique: Great environment, and good customer service. The gym is always clean and safety precautions are met properly.
Thanks so much for your positive review.
Expérience négative: HORRIBLE EXPERIENCE!!! this is my first gym membership, they just literally lie to my face saying yeah i can cancel anytime and few months later... i can't??? like what? (i believe this was Ravi's wife indian lady) not only they want ur money but also are so bad with communication, contracts, service, honesty and everything in general!! indians just wants your money!! do not go here!!! OR TO ANYONE INDIAN!!
Hello Rjay, We really understand the issues you’re facing, but as per the company policies, which can be checked online anytime, one cannot claim cancellation post commitment of a certain period, that’s what packages are for. Beyond this, we understand there might have been some issues with the communication as you have said, but to generalize and blame a certain nationality is not an advised thing. Therefore, we’re okay to talk about it in case you visit our gym and would love to resolve your query, please reach out to us at [email protected]
Expérience positive: Resolved my main issue, i appreciate that
Hi Johan, We always work with all our members to go above and beyond to solve any issues. We are always very open and upfront in all our communications. Also, we stopped all membership payments when we were closed due to COVID and have sent several communications. Can you please email us regarding the payment issues you have? We would like to work with you to solve any issues you have regarding your membership. Ravi
Expérience fantastique: My dad works out there and he goes like everyday so I take it , it's a good place
Thanks! We apprecite the positve feedback!
Expérience fantastique: One of the best places to work out. Friendly staff and always willing to help & support.
Thanks so much.
Expérience fantastique: Helpful staff, great ambience and quality equipments. Best value of your money
Thank you!
Expérience négative: I dont recommend this gym to anyone ,especially Being in a contract.now they want to charged me 600+ for canceling a membership
We are so sorry about your not so pleasant experience, however, we have no record of your membership at this location. Pls reach out to us at [email protected] and we can look into this.
Expérience négative: I find the facility very limited in terms of equipment. Having only one bench and one squat that is also the deadlift platform is very annoying as you have to wait quite long to use the platform if someone else wants to squat. There is a clear focus on machines rather than free weights if it's your thing, but it came at the expense of a not well used free weights section and extra unused space. As well the dumbells in the corner force you to walk in front of people who are performing their sets is not a well thought out lay out. Additionally having the showers and change rooms on the opposite side from the cubbies is annoying. There was also frequently random and sometimes sketchy people walking through the gym randomly through the mall or outdoor entrances, not a big deal when staff was there to deal with them but could be concerning after hours if someone trys to follow you in. Secondly, my membership was automatically renewed despite giving my notice over 3 months ahead of my contract expiration, and again just over one month before expiration. I still have yet to see a refund for being charged after my membership was canceled and my access fob being returned. This is highly unprofessional. In my experience the only staff that cared about my option is no longer at the gym. Update: After many weeks, I finally received my refund, while still annoying it took so long I am left with a better perception of management.
Hello Bradyn, Thanks so much for your constructive criticism. We always try to improve our member's experience here at Anytime Fitness. We had already ordered these equipment but delays happened in the installation. Now, we have another squat rack, bench and a rower for our members. We also appreciate your concern regarding some people entering the gym. Our members can rest assured that its a secure facility and visitors can only access the gym during staffed hours. Another fact is due to COVID, your membership term was frozen and extended for the same duration of our temporary closure. We have refunded you the fee taken during cancellation period. If there are any other concerns or questions, please feel free to reach out to us and we will try our best to solve the issues. Thanks for being a wonderful member.
Expérience positive: Randomly deactivated my access keycard, membership still valid until December 2020, very unprofessional. EDIT: Owner reactivated my card and claimed system error, top of the line establishment and equipment and very well covid 19 protocols. Nice local gym.
Thanks so much Jade for updating your review and giving us a chance to solve the issue. Also thanks for being an awesome member of AF family.
Expérience fantastique: Easy and clean environment
Hi Fareed, Thanks for positive review. We are glad you found the gym environment to your likings.
Expérience fantastique: Wasn't there
Thank you.
Expérience positive: Nice place
Hello Brian, Thanks! Pls. let us know in which areas we can improve? We are always looking for constructive feedback.
Expérience positive: Expensive fitness but good staff there
Hi, Thanks for your review. We have different membership options for you to choose from.
Expérience fantastique: facility is clean, very friendly
Thanks so much for the positive review, Kaitlin!
Expérience négative: Expensive membership and was mislead about the cancellation policy.
Hello Alyssa, We are really sorry for the confusion regarding cancellation policy. All the terms and conditions are clearly laid out in membership agreement. We are always open to discuss any issues you may have with the membership. Please call or email us and we would work to solve the issues.
Expérience fantastique: Thanks to the Anytime Fitness Confed team for creating a fun workout environment. You have everything one could want in a gym as well as a great location, great staff. The best part of the gym is being open 24*7 provided that I can do exercise as per my feasibility.
Thanks so much for the wonderful review!
Expérience fantastique: Great place for work out with tons of equipment..friendly staff...clean facility with lots of towels.... loved it.
Your wonderful review is greatly appreciated!
Expérience fantastique: Very welcoming staff and trainers.
Thanks Abdul! We greatly appreciate your positive feedback!
Expérience négative: Horrible customer service, taking money out of my bank when not discussed and trying to get this fixed has been impossible and I cant even get ahold of anyone half the time. Trying to get out of my contract asap. This is ridiculous.
Hi Bailey, We are surprised to see this review. We do our best to provide best costumer experience to all our members. We have been contacting you to come in and discuss any payment related issues you have. Would you pls let us know what time and date works for you to come and talk about this issue?
Expérience fantastique: You feel like family every time you enter the doors at Anytime Fitness Confed. I had never been in a gym or used equipment before joining here and it was a great experience from day 1. Very helpful staff. The facility is clean and it has all of the equipment you need. Plus, there are group training classes, yoga and zumba!
Thanks for this great Review, Melissa!
Expérience fantastique: Great place to work out. The staff is really helpful and they guide you according to your requirement of work out. Ambience is very pleasant. Great to join Anytime. Looking forward to go everyday.
Its great to have you as a member Prakash!
Expérience fantastique: A very welcoming environment..staff friendly and professional.
Thanks a ton Leah. Its awesome to have you as our member.
Expérience fantastique: Really nice people with any time helping nature great to be a member of this location.
Great to have you as well, Viral, Thanks!
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