Snap Fitness

Expérience fantastique: There is a very welcoming energy here at Snap. I've always been greeted with a smile and you can always rely on having a good conversation regardless with it being about personal life or exercise expertise. As well as having many options for equipment to meet all your needs. I highly recommend this gym, and you can bet I'll be back, thanks Holly and Mike!

Expérience fantastique: Awesome gym! Very much a home away from home! Owners are always welcoming. Lots of great updated to the equipement lately. Great place to workout!

Expérience fantastique: Very friendly and welcoming community of members, clean facility with lots of unique equipment

Expérience fantastique: AMAZING owners. Very very clean space and great equipment. It's an inviting environment for anyone at any stage of working out and pursuing health. Great community to join!

Expérience négative: My story: I got an email asking for a gym survey, and I gave 4 points. With the exception of weights, equipment availability, and cleanliness, I gave the facility a score of 4 out of 10. Several hours later, I received a phone call from the gym, but I was busy at the time, so I was unable to answer. In a voice mail message, the owner stated, "We received your survey and it appears that you are not satisfied with our facility due to the pricing and music.". The remaining August payment will be refunded to you, and you will be able to find a better gym. After a few minutes, she refunded me 4 dollars and cancelled my membership. The reason for canceling my membership was that she did not like my survey, really? Why would you want customers' opinions if all you are interested in is your own? There has been no answer to my calls all day, I have left voice mails, but no one has returned my calls. In response to my call from a blocked number, her husband answered. First, he defended his partner's decision, but then he listened to me for over 12 minutes. In my opinion, he is a good person, and the decision was not discussed with him. In 2024, people are still behaving in this manner. As requested, I provided constructive feedback. Such childish behavior will not be tolerated by the snapfitness management club. Despite the fact that I have everything documented, I feel insulted and discriminated against for giving my opinion. I will ensure that snap fitness club educates the people to which their brand is presented. It would be beneficial for the owner to take some courses in customer service as well as be educated on the right to free speech. I provided professional and constructive comments throughout my survey.

Expérience fantastique: Great gym, Holly and Mike are amazing folks who actually know their stuff and genuinely awesome people who take pride in helping customers get in better shape.

Expérience fantastique: Great people to deal with and they are always adding to the gym and services

Expérience fantastique: 5 out of 5 stars!! We can talk about the huge selection of equipment and the vast size of the gym and it's low cost! But I think it's the people that make this gym what it is! Friendly, respectable atmosphere!

Expérience fantastique: I switched to this gym about a year ago and I absolutely love it! Mike and Holly are full of knowledge and information and always willing to help. They’ve created a welcoming community in the gym, which incorporates quality equipment, and an unmatched energy!

Expérience fantastique: I have been looking for a gym where I feel comfortable and welcome. Going to the gym can be intimidating but both of the owners Mike and Holley were amazing and welcoming. They have such a positive environment that is truly judgement free. I drive from St. Albert to Spruce Grove to go the the gym because it is that amazing!

Expérience fantastique: I've been at this gym for over 3 months now, and every time I walk in the door, it's an amazing experience. Firstly, there's an abundance of gym equipment for any of your needs. Second, the other members are always supportive and willing to help out. Last but definitely not least, Mike and Holly are great gym owners. Anytime I've ever needed help with something, whether it be a spot, a conversation, or advice, they've always been there. 10/10 recommend to anyone at any stage in their fitness journey.

Expérience fantastique: Best gym in spruce grove, highly interactive owners, great gym community overall the best gym I’ve ever been to 10/10 recommend to any beginners and experienced lifters

Expérience négative: Rude staff. Wouldn’t recommend

Expérience négative: Worst treatment ever. I went in to what I thought would be a consultation appointment with Mike with the possibility to hire him as my personal trainer. When I introduced myself at the front desk Holly went to give me papers to sign up and she noticed that I wasn't dressed to work out. Then she made a comment, "Well it doesn't look like you came here to workout today." Then she stood up and walked away from me. Mike seemed nice enough though, but it was Holly's poor attitude and other comments that put me off. I tried to explain that I'm comparing personal trainers and their gyms right now and will make a decision afterwards. Not a good first impression of the gym at all. Mike did his best to explain about the services that he would provide, which I appreciated and their pricing seemed fair. But in the end, to say it nicely, it was Holly's rudeness that sealed the deal for me. I wouldn't recommend this gym to anyone even though Mike seems like a decent person.

Expérience fantastique: This is the best gym to come to in Spruce Grove. The owners are beyond helpful and kind and make the environment enjoyable. They have equipment for everything and are constantly trying to make their gym better by adding the best to it. Highly recommend this gym. You won’t regret joining!!!

Expérience fantastique: Best gym in parkland county, if not the Edmonton area, great equipment for everyone’s needs from weight training, powerlifting, and just over all fitness, if I could give more stars I would

Expérience négative: New owners are not very welcoming and have an intense demenour to them. If you aren't into powerlifting, don't bother with this gym and find a better place.

Expérience fantastique: Amazing experience. Owners are really friendly and supportive. Very clean and neat atmosphere. Great place to work out

Expérience fantastique: Neat and clean gym. Good atmosphere for a badass workout .

Expérience fantastique: Great Gym , great new owners , lots of fantastic new equipment and fun members.!!

Expérience fantastique: Best Gym in Spruce Grove! Holly and Mike are both excellent for giving tips, keeping you accountable and just having a laugh! Great Gym Great People!!

Expérience positive: Lots of equipment, great selection. A bit tight to move around. No place to stretch. Great for power lifters.

Expérience fantastique: This gym is the best in the area! The owners Mike and Holly are super welcoming and help you without a question! They really care about everyone in the gym and the people who workout here are very friendly. Highly recommend.

Expérience fantastique: Clean, good machines and weights, good atmosphere. Everything you ask for in a gym.

Expérience fantastique: Staff and management are excellent, the equipment is well taken care of, it's a friendly welcoming environment for all fitness levels.

Expérience fantastique: Great vibe, helpful and friendly staff, excellent selection of equipment! (Stacey Desousa)

Expérience positive: Really enjoying my membership. The 24/7 is a great bonus and no unruly kids is fabulous. The staff is friendly and the upgrades are nice.

Expérience fantastique: Great gym! Amazing up to date equipment. Stay is very helpful with showing the use of equipment, proper form for squats and deadlifts and much more !

Expérience fantastique: Started coming here at the beginning of the summer. The owners are super friendly and very willing to answer questions and give advice. I did some personal training with mike and he was incredibly thorough and worked with me to improve my form. The gym has lots of equipment and some that I haven’t seen other places. Everything is in good repair and the facility is kept clean. The other gym members are polite and friendly.

Expérience négative: I'd give no stars if that was a thing, don't waste your money or time going here very rude ownership.. my mom and myself went to go sign up for a 3 month membership today as they had a promotion going and ONLINE IT SAYS SENIORS DISCOUNT ... when we went to sign up the we asked the staff member about the discount.. she didn't know and messaged her Boss his response was "Absolutely not no" she probably shouldn't have directly read the message out loud and probably shouldn't have put her phone down for me to see the actual response ... VERY VERY VERY DISRESPECTFUL ON THE PART OF OWNERSHIP. WHAT A GOOF

Expérience fantastique: At this location, you can expect a very well run, clean facility with plenty of machines and free weights!

Expérience fantastique: Nice gym. Nice and helpful staff. Plenty of good quality equipment; suitable for all fitness goals.

Expérience fantastique: It was great! Haven't been since COVID, they have loads of new equipment!

Expérience fantastique: Great gym! Super clean and very helpful owner.

Expérience fantastique: Best gym ever! The owners are so helpful and the vibe in the gym is great and so motivating! The new equipment is awesome too!

Expérience fantastique: Always clean and been getting new equipment, staff are always friendly aswell.

Expérience fantastique: small gym but has everything you need for a good workout. Staff are always helpful. Peak hours can be a bit crowded but other than that its a fantastic 24 hour gym.

Expérience fantastique: Great gym, would recommend

Expérience fantastique: This gym is amazing not because it's always clean,easy to find your needs are met with equipment but the staff are why I go.They ate friendly,knowledgeable, always welcome you in and make you feel like you are a part of a family!Great job peeps!!!!

Expérience fantastique: Getting back to shape can't wait to get there

Expérience fantastique: Lots of free weights, and a good selection of equipment. Nice and clean and the staff is really friendly!

Expérience fantastique: Love this place! Seeing all the regular familiar dedicated peeps! Holly and Mike are fantastic! Gym is always clean and organized too!

Expérience fantastique: Great gym. Super clean. Almost all of the staff/trainers are very nice and approachable. Being a mom of 2 and not getting out much, it's wonderful to be around pleasant people. Just about everything you need is there!! Both hubby and I are happy with our choice of a gym since moving to spruce grove.

Expérience fantastique: Not only is Alison the friendliest, most encouraging and cheerful front desk manager, but the atmosphere is incredible, the equipment is clean and in good condition, and the members are all courteous, respectful and friendly. Would absolutely recommend!

Expérience fantastique: I love this place. I originally started my fitness journey here when I was 17. The staff has always been incredible throughout the years. The Personal Training is top top quality & I love that this gym offers so much free resources & help to all members. Also very very clean & the owner has a heart of gold.

Expérience positive: It’s nice to see a Snap that carries 110-130.lb dumbbells. Has a hex bar= Bonus. Lots of equipment, however there is limited room. If you want aerobic classes, this is not the place for you as they do not have dedicated room. I don’t know why there are white hairs all over the carpet though. Need a better vacuum guys.

Expérience positive: Good gym and super nice staff

Expérience fantastique: Excellent place 24 hour loving it

Expérience fantastique: Amazing

Expérience fantastique: Great Gym! The equipment is in great shape and they have almost everything you'd need for a great pump. Everyone keeps to themselves and it’s a very clean place to be!

Expérience négative: Wonderful gym with fantastic, kind staff. However, this Snap Fitness has some peculiar fine print in their agreement you must first sign to work out. You must pay a sign-up fee of $69.00 for essentially nothing, THEN a membership fee of $52.00 monthly on top of that. Do you want to take a break amongst the Covid-19 pandemic? No problem, they'll freeze your account ( and charge you monthly still but just at a reduced price ) and then RENEW your membership after the MAXIMUM freeze length of 3 months is up. Do you want to just cancel the membership because you're struggling to afford something that's open only so often because of Covid? No problem, except you need to pay an extra month, because screw you. Good people, however the person who wrote up the agreement is quite greedy.

Expérience fantastique: Great gym with good equipment!

Expérience fantastique: Super supportive staff, friendly clientele, and CLEAN! There covid response is excellent with there apps that help you book a time to come in and also see how many people are booked for that time! Nice and open area so you don't feel like your working out ontop of someone. Its been my go to gym for years here in the Grove. I keep coming back!

Expérience fantastique: Great staff and nice clients

Expérience fantastique: The team over at Snap in Spruce Grove is professional and very welcoming. I have been and currently on one of there programs and haven't felt this productive in forever. Would highly recommend this facility and their training programs.

Expérience fantastique: Nice and clean.

Expérience fantastique: Friendly place, great vibe, people here are genuine and assume. Very very clean the front desk staff are always doing something hardly ever do I see them sitting still, on their phones etc. They are always doing something to maintain the quality of the place. Equipment while it may be limited due to size is in great condition and there is still a great variety of free weights, machines, and cardio equipment as well. I've never had to wait for anyone for anything. But if I did I know I could work in with them as well, simply because that's the vibe people give there. Friendly & approachable.

Expérience fantastique: If I could give more stars I would! I met with Personal trainer Maja Hogan tonight to get some help and she absolutely went above and beyond! The whole gym is amazing!

Expérience fantastique: Great place to work out. I have been going there for over three years.

Expérience fantastique: Forgot to add Staff here are fantastic. Friendly staff to greet you. Knowledge from the trainers. Individual plans for individual people. Exercise, diet and lifestyle. It's more than a gym. Maja, you are brilliant!!!

Expérience positive: This is a good gym with lots of different equipment, however, it can be a bit crowded at peak times.

Expérience fantastique: Great gym. Knowledgeable staff.

Expérience fantastique: Fantastic Gym, open 24 hours, have multiple locations across Canada.

Expérience fantastique: Like a second home

Expérience fantastique: Great place to work out. Staff is very friendly and it's very clean

Expérience positive: Just signed up for a month. I have to say the place even though it's relatively small is very clean and they have plenty of top quality gear. I was a member at another Snap Fitness about 6 years ago for an entire year....i got excellent results!! So if you stick with it...you'll start seeing differences in no time! I'm 51 in the picture.

Expérience fantastique: Love this gym! Clean, friendly and very welcoming! Has everything one would need for the perfect workout. I tell everyone about my switch to Snap, I have no doubt many will follow.

Expérience positive: If you’re looking for a cheap gym with the bare minimum equipment, then this is your place.

Expérience fantastique: Good gym. Equipment is maintained well

Expérience positive: It's a good gym for it's size

Expérience positive: Edited and dropped a star since they seem to be hopping on all of the MLM bandwagons. The store is plastered with ads for various MLM schemes and they actively sell Juice Plus and Ziya. MLMs are well known for their predatory business models, particularly their targeting of single or stay at home moms. Great little gym! I like the 24 hour access so you can time your workouts at off peak houra. I do wish there were showers like some of their other locations but it's no deal breaker.

Expérience fantastique: Open 24 hours

Expérience fantastique: Great place, Kelly and her Team really care about their customers!

Expérience fantastique: Greatest place on Earth!

Expérience fantastique: Friendly and welcoming staff. Very clean facility.

Expérience fantastique: Clean gym, lots of good equipment and the staff is awesome!

Expérience fantastique: It's where I get my pump. Lol

Expérience positive: Nice equipment but very quickly becomes crowded. Also can't bring kids, which due to the size does make sense. They offered a 14 day trial but when I went in I was told it's only 7 days. Staff were all very friendly and approachable.

Expérience fantastique: Great place. I go in the mornings and it's quiet and clean.

Expérience positive: This location is well kept and clean. The staff there seemed friendly & I liked the overall layout of the equipment. I've just started going to this location and it seems to get a bit crowded at peak times but what gym doesn't.