MOVATI Athletic Thunder Bay

Expérience négative: Worst movati I’ve ever been to. Equipment is all old, staff are terribly rude. The general manager, Jen, should not be in charge of any facility. Lacks empathy and is incredibly rude. I NEED to carry around a bag with medical supplies, and was told I’m not allowed to and no exceptions were allowed and I need to put in a small clear bag. What??? Like I have a choice?? I’ve been to lots of other Movatis and they’re great! I get the no bag rule, but for literal life saving medical supplies??? That’s insane. Just this one location specifically is terrible, I’ve had bad exchanges on two occasions now with staff members. I only come here when I have to (like twice a year). Never had a bad experience at any other movati and I go daily so that should say something. Avoid at all costs

Expérience positive: I’d just like to point out that this is a great facility, it highlights something for everybody. It is easily the cleanest facility in town because they have staff constantly keeping it tidy and from what I’ve seen, the members are respectful and wipe down. They have done numerous renovations lately: new flooring, machines, weights, lighting, sauna updates etc. I view this as a responsible business move, to keep its current members happy and attract others! A big part of this membership is the numerous classes they also offer! As a member, all you need to do is sign up for the class of your choice, at the available times. The all around services they offer is unmatched. People will argue that it’s expensive, but, if you’re serious about getting into shape and maintaining your health, the price is actually pretty cheap. Considering buying a day pass for most places is anywhere from $15-$30. You got ten times and… well, you do the math. I don’t typically write these reviews, but I thought I’d clear up some of the negative reviews because they honestly just seem malicious. Maybe it’s just me or someone had a bad experience, but, the negative reviews DO NOT reflect the quality of this gym. PS, the four stars is only because they aren’t 24/7 anymore.

Expérience fantastique: Best gym for the best price. Towel service is awesome and staff is great.

Expérience négative: Disappointing Experience, Would Not Recommend. The gym's membership fees are seen as too high for the quality of service provided. Overall, the experience was disappointing and not worth the cost. Dressing room could use a good ventilation update, hard to dressup after a workout. The atmosphere and overall gym facility is not for the first timers.

Expérience fantastique: Rami the account manager is hilarious and awesome. Great customer service.

Expérience fantastique: Great staff good environment

Expérience positive: Everything is great except The weekend hours. Makes it really hard for people who work weekends..

Expérience négative: This company is guilty of violating federal LAWS

Expérience positive: You like to be on the more spa and pampered side of fitness then you are looking at the right gym. Beautiful equipment and machines and enough free weights for the jacked business man that want to steam and sauna after the workout. Be for you hit the road, treat yourself to a tasty protein drink or bar. Staff was friendly with me and warming. You got a solid gym guys ! OUTSTANDING !

Expérience positive: Great gym with lots of equipment, relatively clean and has lots of variety re: fitness classes. Men's shower area could be cleaner but better then any other gym in town

Expérience fantastique: It's such a great environment The front desk employees are always so kind & encouraging. The classes are my favorite, because they are fun & inclusive. There is something for everyone at this gym. Exercise is so important & coming here makes it easy to be active.

Expérience fantastique: Great place to workout. Staff are awesome and there are lots of great amenities. My only grievance is the hours on the weekend but all in all a nice place to be.

Expérience fantastique: Very clean. Very friendly staff. An abundance of machines and weights.

Expérience fantastique: Excellent place to work out. I joined Movati because I was paying for a gym membership elsewhere, but wanted to do aquafit and yoga, and it was significantly more cost effective to pay for a Movati membership than 3 separate memberships (I'm saving over $100 a month and have access to other classes to try). Space: They've done a ton of renovations lately including everything from flooring, to change rooms to a lot of new machines! It's great and looks crisp and modern. There's saunas and steam rooms, the pool you can access for general swimming when there's not classes going on same with the hot tub. Pool: I love the pool and the aqua classes. It's warmer than public pools, so you don't feel like you're freezing (it's comfortable), and the hot tub is great for relaxing muscles (I do wish it was bigger though and/or had more of a variety of jet locations). Classes: There's a variety of different classes for everyone from people at the beginning of their fitness journeys, to people who are experienced. The instructors do an excellent job at demonstrating moves, motivating you, and providing adaptations. I am fairly young (late 30s) but have multiple sclerosis and some mobility issues and instructors have been great at offering suggestions for adaptions.. Atmosphere: Friendly, clean, open atmosphere. There's a women's only space for people who prefer that. I work out in the main area though and everyone is respectful and just doing their own thing. It's also great to different body sizes, shapes, and ages. It's very inclusive and diverse. Equipment: Tons of variety with regards to the equipment, and a lot of the the cardio equipment you can sync to your fitness apps. Training: I just started personal training but it's been fantastic so far. I have a lot of health issues and I was open about that when I signed up for training. My trainer has been fantastic at customizing and adapting workouts to optimize my health and safety while still giving me a great workout. Everyone I've interacted with (staff, other people in classes, occasionally other people in the workout areas) have been friendly.

Expérience fantastique: I am always greeted by staff, and the pool is my go to for my early morning swims. Variety of classes to challenge yourself.

Expérience fantastique: An amazing gym that always emphasizes client experiences and happiness! Very clean, wonderful amenities, and they handled themselves spectacularly when harassed during pride month, maintaining themselves as a safe space for all folks. Love movati!

Expérience fantastique: Very clean, lots of equipment and Great Customer service, the lady that was working was very helpful.

Expérience fantastique: Amazing establishment

Expérience fantastique: Nothing but respect for Movatis practices. Happy pride :)

Expérience fantastique: Extremely supportive and welcoming.

Expérience fantastique: Scared away the transphobes

Expérience négative: Too many creepy people in this place!

Expérience négative: allow men into women's change rooms. unacceptable.

Expérience fantastique: Wonderful group of staff who know their members by name and make an effort to make them feel welcome every time we walk in. I always have the most friendly interactions with everyone working there and have never had a single complaint in the 5 years I’ve been going! Extremely clean and well maintained, and any suggestions for improvements or new equipment ideas are all handled with grace and thoughtful consideration. Highly recommend this gym!

Expérience fantastique: Best gym in town

Expérience négative: Brutal gym straight phobic

Expérience négative: FYI men should be in the men's change room and women should be in theirs. This is absolutely out of control. What about the safety??? This is absolutely disgraceful and I will never recommend this place. You should be ashamed of yourselves for thinking this is OK. You have a separate workout area for women but when it comes to change rooms anyone can go in there ?!

Expérience négative: Their instructors aren't even fit. How can you expect someone to take a class seriously when the instructor is among the most unfit in the class? I've seen better at Planet Fitness. P.S.: Men should use the men's change room - no ifs, ands, or buts.

Expérience fantastique: Good to hear this gym is inclusive.

Expérience fantastique: Wonderful staff who create a welcoming, and inclusive environment!

Expérience fantastique: Best gym in town. So safe, welcoming and inclusive. No judgement!

Expérience négative: I saw a post online saying that Movati now allows men in the women’s change rooms under the guise of being inclusive - and if us women are not okay with that then we are not tolerant We went from me too for women to screw you pretty darn fast. No - we are not okay with obvious men in places that are supposed to be safe for us. So many of us worked hard for our rights, freedoms and safety. And we need to band together to reverse this insanity.

Expérience fantastique: Great staff. Clean gym. Loved loved loved this location

Expérience négative: Old, outdated and overpriced

Expérience fantastique: Great gym, excellent atmosphere and awesome team running the gym. Everyone is friendly, and facilities are well maintained and clean.

Expérience négative: After paying a LOT of money for my membership and being very rarely allowed to use the pool due to classes, training, family swim etc etc, I went to the front desk and asked to cancel my membership. Melissa Nevin became very argumentative and rude when I explained how I have been very often told I can’t swim in the pool after driving from Shuniah for a swim. Employees at the desk have given me wrong information as to when the classes are and whether I can or can’t use the pool. Often when there’s a class, they are only using half the pool yet I’m told I can’t join the class or use the other half of the pool. Melissa Nevin refused to enter the reasons for my cancellation or to allow me to enter the reasons on my document. She is extremely rude and should not be in a position of dealing with the public!! Beware paying large amounts of money to join Movati!!!

Expérience fantastique: Quite a nice facility, very clean and the staff are all friendly. I've been greeted as I walk in every time with a genuine smile. There is a wide range of people who workout here so I feel very comfortable and not intimidated. The pool, steam rooms and saunas are a nice bonus.

Expérience fantastique: I was visiting Thunder Bay for just under a week, and I was so pleased with my experience at Movati. First, I had emailed the manager a few weeks ago, and she promptly replied to my questions. Upon arrival, I was greeted by genuine smiles from the staff. They were all so polite and knowledgeable. While I used the facility, I saw numerous staff members always cleaning the gym. The change rooms/bathrooms were very well maintained, and the gym was also very clean. There was quite a variety of workout equipment including various cardio and weight machines, stretching areas, studio space, and areas for hiit and other cardio/strength workouts. I noticed that there was a comforting community feel to the gym as many members seemed to know each other and the staff. I would definitely visit Movati again! It's a great fitness centre.

Expérience fantastique: A great overall facility, clean and organized. Really friendly staff as well.

Expérience négative: I've been a member here for roughly 15 years and honestly, during the past couple of years the quality and atmosphere has become intolerable. I don't know if it's because they think people are limited with their options in Thunder Bay, or just a lack of caring to remain professional. For instsnce, there are numerous people who drop weights, make loud grunting noises, refuse to wipe down machines, and creep out women. When this is reported to staff, absolutely nothing is done about this behaviour and not a single rule is enforced. Furthermore, the equipment is often broken or in need of repair (loose weights, broken cables, etc.), the carpets are never cleaned, and the men's changeroom is disgusting with water often left on the floor and no cleaning of the steam room or sauna. Some people may be happy with their experience at this club, but that just goes to show they've never been to a well run facility. On top of everything, the gym has transitioned from a 24 hour facility to closing at 11 on weekdays and 7 on weekends. The management also is very condescending and does not care at all about club quality or unsatisfied clients. Even at only 3.8 stars, I find these reviews suspect as I've spoken to many unsatisfied clients and they share the same disgust. Save yourself the 70 plus a month and look elsewhere, trust me!

Expérience fantastique: Great club. Very clean and reasonably priced. Lots of equipment and a sauna, steam room, pool and hot tub. They also keep adding classes that are free for members.

Expérience fantastique: Massive gym with great facilities and amazing bodybuilding equipment.

Expérience fantastique: Love the place, the cleanliness and of course, the staff are always smiles on Franko and Heather's faces when they greet me, and including the managers are fantastic both Jen and Meg make me feel welcome when I come in and they are all helpful down from answering my questions to making me an amazing shake.

Expérience négative: Signed up for a pass. When I got there they said I wasn’t eligible because I didn’t live in the area. Now I keep getting txts from them about their promos.

Expérience fantastique: Amazing customer service

Expérience fantastique: Best gym in town, busy but has a lot of choices to sweat and stay healthy.. always feel good to be here and staff are always friendly and nice.. polite people around.. accommodating staff and clean place.. well maintained..

Expérience fantastique: I have been a member of Movati for 8 years and I continue to love it. Friendly staff, very clean and great atmosphere. I would recommend it to anyone.

Expérience positive: Love thie place , clean, lots of space, great trainers. Onky complaint is they switches some of there machines from weight to restaint machines . There just not the same

Expérience fantastique: I've been a member for almost a year now. I pay 63$ per month. Here are my observations: 1. Zero wait times at non-peak hours (5AM to 4PM and 8:30PM onwards on Weekdays). You literally feel like you own the gym at these times. I've never been here at peak hours so I cannot comment on equipment availability. 2. Good members : Everyone sanitizes after using the weights/machines. You will never find weights lying around out of place. Save a few incidents, members just do their thing and leave the gym. Once in a while a group or two comes in, occupy squat rack area, talk loudly for an hour but its rare, like once in 30 days rare. 3. Really spacious and open. You can do your own thing without wondering if others are watching you(specially for beginners) since the machines are spaced really well and do not feel congested. 4. Free Full Body composition analysis. I've had 3 done since I've joined. This was a game changer for me and helped me formulate a plan and be consistent. Visualization of your data is a HUGE game changer if you want to be consistent and stick to the fitness lifestyle. 5. The ventilation is really efficient! There is no puffiness in the air like in some gyms even after peak hours. Majority of the Staff members are phenomenal and awesome (shout out to Ms. Cathy). They offer great advice, encouragement and genuinely care about your results. ________________________________________________________________________ Feel free to ask me ANY questions, I will answer honestly and to the best of my knowledge.

Expérience fantastique: Thoroughly believe this to be the best all-around gym in Thunder Bay

Expérience fantastique: Serene .

Expérience fantastique: Best In TBay!

Expérience fantastique: Excellent staff! Clean! Welcoming!

Expérience fantastique: Great gym, lovely staff. And the safety protocols are absolutely fantastic!

Expérience fantastique: Friendly staff, nice atmosphere, helpful instructors.

Expérience positive: Glad to be working out again

Expérience fantastique: Can't see myself going to another gym now

Expérience fantastique: Just joined and so far I am impressed.everyone that works here are very friendly and helpful. Everything is clean and seems to be well maintained. Without even asking the coaches come over to help when I am using the equipment for the first time. Daniel gave me a great tour showing me where I could swim and the various departments and classes. There seems to be a variety of things going on all the time.

Expérience négative: Very aggressive marketing. Did a trial for one day and received a text message every week since. Nice enough gym but very expensive and not worth the hassle. I would suggest Push (similar price but more relaxed) or the Canada Games Centre (much cheaper, has all you need)

Expérience négative: Not a member .. just wanted a workout ... said I HAD to show ID and provide an email Felt very intrusive! Felt my privacy rights violated! Very uncomfortable! Why should I HAVE to provide and email ?? I obviously provided a fake one however it didnt feel right. The lady was persistent and began to become angry with me. I WILL NEVET BE BACK

Expérience fantastique: Feeling awesome

Expérience négative: Snobby movati

Expérience négative: Change room steam room needs to be washed I only say this cause I have been going for 3weeks and there has been a balled up piece of paper towel in there since I veiwed the club hopefully Simone reads this and sthomg happens you would think when members are paying $70 a month the steam room would be washed at least twice a day staff member said at the end of the note they do it well I'm from Vancouver and at the Rec centers there they do it every 3 hours I understand that there being used more but still it should be done on each shift I'm sure others would agree

Expérience négative: I had the worst experience at this location. Met with Don, he was very unprofessional, rude, wouldn't listen to me. Told me he has been in management for 30 plus years yet doesn't know customer relationship. I went to this location to join the club but after meeting with him, changed my mind and am going to join another fitness club. I will also file a complaint with BBB about this location. I won't recommend to anyone else. Shah

Expérience négative: Good gym but they're now constructing 3 more businesses in their small parking lot that was ALREADY hard to find a spot!! Greedy property owners obviously ! You'll lose alot of members when theres no where for loyal members to park.

Expérience fantastique: Great gym! Equipment is aged, but in good condion. Never need to wait for stations.

Expérience positive: It's a decent gym to train at but the prices are too high .

Expérience négative: Decent gym and facilities but very unreasonable prices. Visiting from out of province for the holidays, Movati wanted to charge $180 for a month pass. I recommend Confederation College gym.

Expérience négative: I payed $10 for a drop in which is standard but when I went and asked for a towel after my workout and they said I needed to pay another $1.50 in order to get one, so I had to walk all the way back to my locker just to grab my vredit card for a towel after I already paid $10. The floors in the shower area were disgusting I would suggest having sandals if you go in there. Also the staff was very blah and did not smile. Definitely would not recommend this gym.

Expérience fantastique: Beautiful facility with extended hours if not 24h. Amazed that free access came with @valhallainn stay. Good equipment and very clean sauna/steam room areas. A must visit again.

Expérience positive: This place has a high class feel to it. Nice varitie of equipmentpment. But memberships are pricy and its like a contract.

Expérience positive: Great place for classes. The woman's area is great to have

Expérience négative: A 10yr member brought me to this gym, signing me up online for a pass to come with them and potentially find a new gym. The staff member ( a short male with brown hair with an I know it all face) greated us. After stating my intent, he basically interrogating my friend and I as to wether I was a resident of TB. After the second time, I made sure he was aware he was repeating himself. (Calling me a liar that was wonderful and extremely welcoming I might add) This all transpired before he handed me the sheet to fill out my information. He then comes back, reviews my ID and sheet stating, he will need proof of residency. Like are you serious? I have had memberships to EVERY gym worth mentioning in this COUNTRY and I have never been grilled over my information like this or for a stupid day pass AT THAT! By this point, I was completely irritated by his snarky attitude, and had no intention of staying, never mind, paying to use anything associated with that gym, which by the way, he had the nerve to suggest I do after. It should be noted that your site DOES NOT say proof of residence is needed nor did the email confirming the pass, never mind that I'm actually a resident. I did not get to work out with my friend as intended and instead of disrupting their workout I left. This fiasco happened Jan 9 @ around 3pm. Good luck getting new members with that guy working the door.

Expérience positive: Great staff and all the equipment and classes to keep you healthy and fit

Expérience positive: I believe this is a great place to workout. I just moved from Calgary and this gym offers most of the same activities as the facilities in the big city. Movati has a "big city" gym atmosphere. The classes are well run and the instructors are fit, enthusiastic and motivating. The amenities, like the sauna, steam room, pool, jacuzzi and beverage bar, as well as the workout area and fitness classes, all make the membership fee more than acceptable and a affordable. I would recommend Movati to anyone who is looking for place to workout.

Expérience négative: ATTN ALL STUDENTS if you sign up with the Athletic Club there are a few things that the "forget" to mention to you. If you sign up for an eight month contract... the athletic club will ask for your banking information so that they may help themselves to the monthly membership fee. What they neglect to tell you is that they will continue to collect the membership fee beyond the 8 months that you have signed up for (even if you have moved from Thunder Bay). You need to go to the Athletic Club and ask them to stop taking payments from your account. Then.... you are still responsible for another 30 days so 1 more payment will be taken from your account before they stop payments (and hopefully they will stop)!