Orangetheory Fitness

Expérience fantastique: love this place! I travel from Mississauga to Milton because of the amazing atmosphere. The people are incredibly nice, and the coaches are so professional. I’ve enjoyed every session I’ve had at OTF Milton, especially with coaches Holley, Omar, and Nicole. The facility is always clean, and the staff is organized and caring. Although I’m not usually into sports, I’ve had 15 sessions here so far, and I’ve loved every single one. Thank you for making fitness fun and full of energy. Highly recommended!

Expérience négative: Front desk Stephanie is awful. Rude and unprofessional. Everyone else is really cool there.

Expérience fantastique: Just show up, the rest is easy ;)

Expérience fantastique: Incredible experience and well worth it.

Expérience négative: I won their weight loss competition for $500 and was never paid. The manager never replied to any of my e-mails. The head coaches said they would let him know, but still no response. Didn’t even offer me a couple free months in lieu of the money. Not impressed.

Expérience fantastique: Fantastic staff, clean facility, great trainers

Expérience fantastique: What a great place! The staff is awesome! Friendly atmosphere makes it fun to work out! The coaches are interactive with the members to make sure everyone is ok !! Plus, they always have some theme or competition going on!!! Thanks to Taryn and the entire staff

Expérience fantastique: Great Coaches and staff, you can tell they work hard to provide a great experience for all.

Expérience fantastique: Great staff, awesome workout, very friendly and approachable work out culture for all fitness levels

Expérience fantastique: I spent the weekend in the area and thought i'd check out this location. Great class, great instructor and friendly staff!

Expérience fantastique: I really appreciate the well-rounded nature of the workouts. The mix of power, endurance, and strength training keeps things interesting and challenging, which is something I genuinely enjoy. Additionally, the coaches play a significant role in making the workouts enjoyable for me. Their guidance and motivation help keep me accountable and push me to give my best effort during each session. It's a winning combination that keeps me coming back for more!

Expérience fantastique: Such an amazing experience coming to this location. So so sad I’ll be moving back to Sauga in September and wouldn’t be able to keep going there but my experience here has been nothing short of stellar.

Expérience fantastique: Love the experience and all the classes at Orangetheory! All the coaches are great!i am Addicted;)

Expérience fantastique: Great workout place ! Compact !

Expérience fantastique: Great enviroment for people who want to get a solid work out, but in a smaller and more personal setting.

Expérience fantastique: Definitely worth the investment. The coaches, music, workouts are ALL fantastic. Other gyms cannot offer the cross training of this intensity. Personal training and a 360 degree workout all in 60 minutes. You will be addicted

Expérience négative: Awful experience. Tim is awful and arrogant. Bad management. Wouldn’t recommend. Go to another gym for sure.

Expérience fantastique: Love the coaches and the workouts. No matter how you feel walking in, you walk out completely energized! The workouts target the entire body and are perfect for any fitness level. The coaches make you feel like you belong there.

Expérience fantastique: High energy workouts with a great staff

Expérience fantastique: Been going for a few months now. I like the trainers a lot and the staff is very friendly. it’s on you for how hard you want to push yourself but if you can’t get motivated to work out without someone guiding you then this is an excellent option.

Expérience négative: Scam place , not at all worth going. They are just behind your money, not at all human friendly.

Expérience fantastique: Best full body workout! Great coaches and community!

Expérience négative: This place is a scam! They'll convince you to get a membership and then make it super complicated to get out of it and make you feel bad! My friend has been trying to cancel hers and is stuck!

Expérience négative: Very bad customer service I’m waiting my refund since 17 days the tell me it takes 8-10 days every time I call them the tell me next day !! And the didn’t stop the payment No manager to speak with Orang fitness the worst experience ever !!!

Expérience fantastique: Love love love it!!

Expérience négative: I have been a member of Orange theory for two months now. While signup clearly mentioned that I will be away two months and asked to put my membership on hold. Staff told me as its a two month commitment I have to pay for minimum two months and then they will put on hold. While I was vacation, they start sending me reminder about payments though my membership was supposed to be on hold. I sent them several email, called from overseas but no response. Store manager doesn't respond timely to resolve the issue. I asked them to cancel the membership but no response over emails. I wasn't expecting such customer service experience from the Orange Theory. I wouldn't recommend it to anyone there are much better options available with better service around you.

Expérience fantastique: OTF offers a fun workout. I hate gyms but I enjoy going to OTF. The classes are fast paced, the music is loud, the instructors friendly, and there's lots of variety class to class. As an asthmatic I feel I have enough control over my workout that's its worth going. And I love the way they gamify exercising via the heart monitor - it makes the workout very engaging.

Expérience négative: This place is a scam,do not sign up or give your contact details here,they will call you constantly and like forcing you to join,and when you want to cancel the membership the front staff says its has to go through the manager and she will contact you within 48 hours which will never happen untill they charge you again for another month.

Expérience fantastique: Love Orange Theory - you always feel welcomed by each and every staff and club member! Everyone is friendly and supportive of each other. Great work outs every single time!

Expérience fantastique: Coaches are amazing, reception is welcoming and workouts are different every time. I love challenging myself in this safe atmosphere with lovely people. Bonus points for cleanliness!

Expérience fantastique: Absolutely love the workouts!!! Doesn't get old and no two workouts are the the same

Expérience négative: Was a member here for a few months last year (2021) I cancelled my membership in December that same year and paid the cancellation fee. Now here we are three months later and I’ve been getting charged the monthly fee but I’m not a member anymore. It’s exhausting and infuriating seeing a charge on my credit card and then having to call every month to explain the situation over again to then wait for the manager to call me and then refund the charge. When a member cancels they CANCELLED their membership, shouldn’t be having to deal with this for a gym that prizes them self on customer service and providing the best for their clients. Would give zero stars if I could. Update March 8th The studio manager reached out and turned out my membership was in the system twice! She was very personable and solved the issue. Unfortunately I won’t be returning to the studio however, the manager did demonstrate quick efforts in solving the issue which I appreciate although this was a frustrating experience all around.

Expérience fantastique: Amazing Atmosphere

Expérience négative: Definitely do not recommend. They have now twice taken money out of my account without authorization. Staff turnover is huge, which right away tells you what kind of a place this is. Also they entice members to post positive reviews on google by offering free merchandise to those that can prove they posted a positive review. Do yourself a favour and avoid this place.

Expérience négative: DO NOT SIGN UP AT THIS LOCATION, PICK A DIFFERENT ONE. Orangetheory itself is a great company and franchise, I truly believe in the program and the workout. My review today is for this location and its inability to run a business, manage staff or simply provide customer service. I was originally a member for several years before covid at a Mississauga location, after covid I moved and now this Burlington location was the closest to me. I signed up again back in July 2021. The coaches were friendly and the classes were great as usual. Over the 3 months I was a member I saw MANY staff turn over including now on to the 3rd manager. Aside from the fact that most of the trainers I liked were no longer present my schedule had changed and I could no longer make it to enough classes. I sent an email on September 15th stating that the payment that was scheduled to be withdrawn from my Credit card on Sept 19th would be my last payment, thus providing MORE than 30 days notice as per our contract. A staff quickly replied and said yes that would be my last payment and that Rodney the manager would reach out to finalize this. Rodney did not reach out. I was not called or emailed once EVER after this. I assumed all was well as per the staffs email and was shocked to see my credit card charged on Oct 19th. I immediately emailed back to the original email chain on Oct 20th, and no response. I sent a second follow up email on Oct 23rd, again no response. I sent a third email this time to both the studio email and to the manager email on Oct 29th and again no reply. In November when I still had no response from 3 different emails I began the dispute process with my credit card provider for the oct charge. It was the icing on the cake for how disorganized they must be when my credit card was charged AGAIN on Nov 19th 2021. I was off work for a wedding that day and could call, so I did and a staff member over the phone confirmed my records show I cancelled on Sept 15th and it should be "an easy fix". She then told me that her manager would reach out to me EOD nov 19th or at the VERY LATEST EOD Nov 22nd. It is now Nov 23rd, and no one has called me, and my 427.14 has not be refunded. My advice to anyone thinking of signing up for OTF, DO IT AT A DIFFERENT LOCATION. This location is unprofessional, unresponsive, and simply does not care for you once they have your money. A real business would employ, support and train staff to reply to clients emails, follow through with promises to call back and would not charge clients credit cards when their records show it was cancelled over 2 months ago.

Expérience négative: Heavily sales driven. Constantly call and call relentlessly.

Expérience négative: manipulative

Expérience fantastique: Orange Theory North Burlington is the place to be for your fitness goals. Friendly and knowledgeable coaches and staff. I look forward to my works outs every time!

Expérience fantastique: Staff are super friendly and upbeat. The workouts are super fun and push you to your limits. Would definitely recommend if you’re looking for a great gym and great staff!

Expérience fantastique: Amazing Orange Theory location! Great coaches and staff. Would recommend! So much fun.

Expérience fantastique: Orange Theory Fitness is a great workout! The workouts are well organized and are always different. The coaches keep you motivated and are always ready to help with options if needed.

Expérience fantastique: A very uplifting, professional environment that delivers a great workout while having fun. All the coaches are super friendly and knowledgeable

Expérience fantastique: Love the Energy in the gym, Very friendly staff and great workout programs and coaches

Expérience fantastique: Great environment with very nice and friendly staff. A very clean studio. Coaches are very motivating which makes you not want to miss a day.

Expérience fantastique: I am so happy Orange Theory North Burlington has opened up again after the pandemic! I have been going to classes there for years and missed it so much during COVID times. The energy the coaches bring to every class is amazing and the fact that the workouts are different every time keeps you motivated- I always feel great after I finish a class here!

Expérience fantastique: Energetic coaches with new workouts everyday

Expérience fantastique: Orange Theory is the best workout! Have been a member for 4 years - always a different workout supported by coaches. High energy! Simply awesome.

Expérience fantastique: I come here five or six days a week and absolutely love it! The staff are friendly, courteous and always helpful!! They always motivate us and create such a great environment!

Expérience fantastique: Awesome and motivating staff and coaches!

Expérience fantastique: Great workouts every time I come! Such a great addition to my training by coming in two times a week. I’ve worked out with Carolyn and Cathy and they have both been awesome. Highly recommend!!

Expérience fantastique: If you are looking for a fitness center to help you achieve your fitness goal then definitely give Orangetheory fitness a try... I have been going there for last two months and already started seeing the improvements. Coaches are awesome here and always ready to help you. I am with coach Carolyn and to me she is the best :)

Expérience fantastique: Great place to workout post the lockdown. Great staff and Carolyn is the best coach!! She gives individual attention. Definitely recommend this place!!

Expérience fantastique: I would highly recommend Orangetheory North Burlington! The staff are super helpful and motivating. They have excellent policies in place to ensure safety and cleanliness within the facility. Most importantly, the workouts are great and I love that they are always changing and adding new challenges.

Expérience négative: Pathetic service..For Cancellation I have informed front desk multiple times. They just suspended and charged amount every month and again at last for closing they charged some 213 CAD.. Free Money.. don't fall for this trap guys !!

Expérience fantastique: Great one hour workout. The staff are very supportive, great big bright studio, suggest to anyone to try orange theory and you won't be disappointed.

Expérience fantastique: An excellent and fun workout. Robbie is very friendly and helpful.

Expérience fantastique: You compete against yourself, but also with the group. It's always a new workout, well organized, great trainers, lots of options & opportunities to improve.

Expérience fantastique: We’re in Burlington visiting family and decided to continue our OTF addiction while on vacation. Rodney kindly greeted us and we felt so at home in class with Jake and Jenna coaching. Great energy and atmosphere in class, we love this location. ❤️

Expérience fantastique: Love OTF North Burlington! The energy and camaraderie is the best. The workouts are fun, challenging and varied.. and the coaches are encouraging. Orangetheory is great for all fitness levels.

Expérience fantastique: Orangetheory Fitness North Burlington has the best 1 hour high intensity interval training body workout around. Workouts change everyday and professionally focus on either endurance, strength, power or a combination thereof. The coaches and staff are excellent! The North Burlington studio provides an enjoyable and energetic way to workout within a group while having the experience of a personal trainer. Each class effectively integrates running, rowing and weights. The coaches are always encouraging and know how to motivate you without intimidation. They monitor your form and ensure you are exercising safely and effectively. The members are women and men of all ages and varying fitness levels. OTF North Burlington is fun, addictive and enjoyably challenging!

Expérience fantastique: I joined Orangetheory two weeks ago. I’m obsessed! The staff and coaches are so helpful. The workout is amazing and I leave feeling energized. I love that it tracks your works outs, calories burned and splat points. It motivates me each time I go and during home workouts. THANK YOU Orangetheory North for a great work out each time, your help with ensuring I’m performing exercises correctly, motivation and making working out fun!!!

Expérience fantastique: Great equipment, terrific variety of classes and absolutely amazing staff and coaches. 10/10 would recommend

Expérience fantastique: Excellent workout focused to maximize the hour you spend in the studio. Staff and coaches are extremely helpful, and great to work with. Would recommend for anyone looking to exercise, but not necessarily use a big box style gym.

Expérience fantastique: Love the energy that the instructors bring to the classes. They’ll provide modifications if needed. Clean studio. They clean after each class. Also, hand sanitizer and wipes are in the studio so you can clean up before and after you use the equipment. You compete against yourself

Expérience fantastique: Absolutely love the staff and coaches here. My partner and I always leave Coach Cathy’s class feeling really great about the workout but also with a smile on our faces because she’s incredibly encouraging and pumps you up. Need to try out the other coaches some more but overall everyone that works here has been great!!

Expérience fantastique: Love this workout and the team! This club has a such a fun environment, the hour flies by. I would definitely recommend it for people new to working out or super experienced, it’s as hard as you make it.

Expérience fantastique: Love being to drop in to North Burlington Studio, definitely miss my great workout while I’m in Toronto!!!! Very nice and sweet staffs, polite, helpful! Angela and Miranda you guys are awesome :)

Expérience fantastique: Great classes to keep you motivated and committed to working out. Friendly staff, and great coaches

Expérience fantastique: So glad this place is open again. Love the work outs and the community of members. Coaches are great for assisting you to get the most out of the workout.

Expérience fantastique: Love coach Cathy, she’s the absolute best!

Expérience fantastique: Been awhile stuck on base pace,! So glad North is back open. Awesome new staff. Rodney is always there to welcome you and the coaches are incredible!, They are extremely supportive and give you that extra push when you need it. Come back or try a class. You will be hooked.

Expérience fantastique: Coaches and staff are amazing!

Expérience fantastique: Great atmosphere and wonderful trainers. I always have a great work out and I love the fact that you can see your progress as you go. Nothing compares to OTF Burlington North!

Expérience fantastique: Staff and management are knowledgeable and friendly. Close adherence to local Health Unit protocol. Members work together well and practice social distancing. Makes an hour workout fun.

Expérience fantastique: Had my first workout at Orangetheory Fitness and it was great. The team at Burlington North studio were helpful and didn’t make me feel uncomfortable. Very encouraging and helpful with proper form and modifications as needed.

Expérience fantastique: Incredibly challenging but so worth it. Would highly recommend.

Expérience fantastique: Great atmosphere and a fun and challenging workout! Even as a newbie you feel welcomed into the Orange Theory family.

Expérience fantastique: Different workout every day, one that anyone can do, but it is always a great workout. Love the staff!

Expérience fantastique: Amazing team. Best location. Love to go there almost every day.

Expérience positive: Just walked by going somewhere else.

Expérience fantastique: I begrudgingly joined at the insistence of a friend. I hate the gym and I hate working out. But for some strange reason, I love this place. The coaches are great, the workouts are approachable at your own level, the energy is good, and the other people working out are nice. This is just a great place to workout. Nobody can believe that I have become a regular gym person but I gotta say that OTF changed my perspective. You won't be sorry if you try it.

Expérience fantastique: great staff and trainers. will miss otf!

Expérience fantastique: I have been loving going to Orangetheory - North Burlington this summer! Amazing staff and supportive community. Front desk and coaches eased my nerves as soon as I walked in and always refer to me by name Workouts are awesome and challenging, just how they should be!

Expérience fantastique: The hour is fully utilized and not a minute is wasted. It is a solid use of time which would never happen at a gym without a class structure.The coaches are helpful and motivating and each workout is different and challenges different parts of the body.So far this is my favourite place to workout.

Expérience fantastique: Great workout! Beckie is awesome, as is Chelsea at front desk!

Expérience fantastique: I joined North Burlington Orangetheory Fitness on August 13, 2017......In another month I will celebrate my 2 yr anniversary!!!!!! Best thing I did was listen to my boss and joined Orangetheory... Orangetheory Fitness has changed my life....I am exercising twice a week and I feel really good about myself....I have more energy....and even loosing some weight.. I have met so many nice people.. Andrea and I do the workouts together on Sunday AM and Monday PM..it is really nice to have her beside me..we give each other High 5's and the end of our workout because we know we did our best.... I really do well on the treadmill..that is where I get he majority of my Splat points..I have achieved a personal best just a couple of weeks ago and got 31 splat points!!!!!!!! Sometimes the rowing gets the best of me...but I don't stop, I just keep going and do my best....of course being cheered on by wonderful coaches really helps.... I always try to achieve at least 12 splat points to get the after burn...but if I get just 1 I am happy because it is better than non... The coaches I have had have been totally amazing, very encouraging, very supportive and helpful... Just to name a few, Debbie, Erin and Becky...you guys rock...!!!! You have always encouraged me to try a little harder and I do and I thank you for your support.... The front staff is always very welcoming, friendly and helpful... We have Celina, Alesha, Chelsea and Tala...when you walk through the front door they make you feel like family..... Thank you :) Must not forget Richard, he always takes the time to talk to everyone while they are waiting for the class to start..Sometimes he even tells a joke.. So if you want to experience something really great...join Orangetheory trust me you won't regret it...I haven't... Mary Jane Bohren :) :) :)

Expérience positive: Updated* I had an incident with O.T.F involving the festival promotion they had. And when the director had learned of this. He tried to contact me a few times, right away, to resolve the problem. And even just hear me out. Which I Really Appreciated! ^^ Reminds me that everyone/ everywhere makes mistakes, but the people and staff can make all the difference. I cant wait to try out this place ♡

Expérience fantastique: Fantastic instructors that make you work!! Forget doing your own sessions at the gym, these scientifically-designed programs will leave you feeling you’ve made a difference for yourself.

Expérience fantastique: Orange Theory North Burlington and Bloor West...fabulous instruction and great workout. Thanks to the dynamo Beckie and others who make this a warm, friendly place to workout. They really make a difference, as do the front desk staff, Selina, and others... There's no doubt that working out in group setting is very motivating, even for someone that has worked out their entire lives. Thanks OT

Expérience négative: I love Orange Theory Fitness and enjoyed every sessions that I took. Unfortunately due to a busy schedule, I have to cancel the contract. However, my experience has not been good while working through this. Due to inconsistent instructions given for contract cancellation, I have been penalized for services that have not and will not been taken. Additionally there have been unauthorized transactions done on my credit card. I personally would love to come back as I clear out my schedule; but would request to resolve these inconsistent practices.

Expérience fantastique: Great work out! Coaches are fantastic, classes are fun and well organized ! Well worth it!!!

Expérience fantastique: Orange theory is amazing! They use technology to entice you, and it keeps you addicted! You want to see progress and the way they track this for you is awesome! Classes are fun, upbeat coaching - great for beginners to advanced athletes -the interval training is for everyone! Great music, great results!

Expérience positive: Great Gym

Expérience fantastique: It’s dinamic and your trainer pushes you to reach your goals!

Expérience fantastique: I love that I have to pre-book the classes. It keeps me accountable, and with the 8 hour cancellation, makes sure I show up. I really value the encouragement the coaches provide, and enjoy that I only have to show up and already have a great 1 hour work out laid out for me. No thinking on my part. A great escape in my day. Love Orange Theory Fitness (North Burlington). Coach Cathy is the best!!!

Expérience fantastique: Still 5 stars - coaches and staff are awesome and good following of safety protocols. Great workouts!

Expérience fantastique: I love the energy that the trainers bring to every class! I love that every workout is different. I love how friendly all the staff are at the front desk. I love to hate rowing!!!!! I love how each person can challenge themselves, I love the music they play, I love how much I have improved my physical fitness.

Expérience négative: I work in the same plaza as Orange Theory Fitness in Burlington and when I came out to my car I found a card stock flyer stuck in my driver side window. When I tried to remove it I found the bottom portion of the flyer remained between my window and weather stripping because it had been a damp day and the flyer got wet. I can't say I appreciate this method of advertisement because I am now left being inconvenienced. I had to come home and try digging the flyer out. If you are going to advertise your business you will have better luck if you don't damage someone's car. Orange theory will not be getting my business, nor will I be referring anyone to them.

Expérience négative: I have got treated badly. You booked me into classes and took me out 2 times because of full with regulars. You shouldn't advertise for new customers if you are full. Waiting my time!

Expérience fantastique: Awesome workout