Informations sur Anytime Fitness
V1Y 6N7, Kelowna
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Notre commentaire de FitFit Canada sur Anytime Fitness :
Bienvenue à Anytime Fitness à Kelowna, où la forme physique rencontre la convivialité ! Notre salle de sport offre un environnement accueillant et solidaire, parfait pour tous, des débutants aux athlètes expérimentés. Voici ce à quoi vous pouvez vous attendre :
- Personnel amical et serviable : Notre équipe, comprenant l'incroyable Paula et Chris, est dédiée à rendre votre expérience mémorable. Les membres louent souvent la volonté de notre personnel à aider et soutenir votre parcours de fitness.
- Installations propres et modernes : Nous sommes très fiers de maintenir une salle de sport propre, rangée et bien équipée. Les membres apprécient la propreté et l'organisation de notre espace, qui comprend des machines de pointe et une zone d'entraînement fonctionnelle.
- Excellente ambiance communautaire : Avec une atmosphère chaleureuse et accueillante, vous serez toujours accueilli avec des sourires amicaux. Notre communauté est solidaire et encourage la camaraderie entre les membres.
- Emplacement pratique : Situé dans le centre-ville de Kelowna, notre salle de sport est facilement accessible, ce qui en fait un endroit parfait pour les habitants ou les visiteurs.
- Accès 24/7 : Profitez de la flexibilité de vous entraîner quand cela vous convient. Notre installation est ouverte 24 heures sur 24, 7 jours sur 7 pour votre commodité.
Bien que nous visons l'excellence, nous reconnaissons que certains membres ont exprimé des préoccupations concernant la communication et la propreté certains jours. Nous sommes engagés à nous améliorer continuellement et valorisons tous les retours. Notre objectif est de faire d'Anytime Fitness un choix de premier plan pour vos besoins de fitness à Kelowna !
Services, machines et classes dirigées
Anytime Fitness: Avis
Expérience fantastique: I truly can't begin to express how much I love our gym. The anytime fitness gym located in downtown Kelowna does an outstanding job at creating a safe and welcoming space. The staff at this gym are kind, caring, and supportive. Everyone wants you to win in and out of the gym. The staff do a great job at keeping the facility clean. I feel blessed and grateful to be able to workout here. Kyle, Paula, and Chris - thank you for being you. You are all leaders that lead by example. Kyle - thank you for being my soberiety accountability partner and for supporting me. Paula - thank you for creating a warm and safe space. I love your energy! Chris - thank you for helping me with my assisted pull ups and for maintaining our gym. Happy Holidays and Happy New Years!!!
This is at least tied for the best review any of my businesses have ever got. We are so happy you are happy. And reading these individual thoughts and feelings on the team is just wonderful. Thank you for choosing us as your partner in health and wellness. We appreciate you
Expérience fantastique: It’s a nice place to get fit, there is always room to use the machines and the personnel is very kind!
Thanks for the amazing review Luciano. We’re blessed to have members like you
Expérience fantastique: Kyle Jarvis is an exceptional trainer who truly cares about his clients. He helped me lose a lot of weight by staying hands-on with my diet and checking in regularly. Kyle is always available, easy to communicate with, and incredibly supportive. His friendly and approachable demeanor makes working with him a pleasure. Anytime fitness downtown is equally welcoming and comfortable. If you’re looking for a knowledgeable, dedicated, and genuinely kind trainer, Kyle is the best choice!
Sounds like the you two made quite a the team!! Congratulations and thank you for the kind and wonderful words about our team and facility!! We appreciate it and you so much
Expérience fantastique: Súper cómodo y limpio
Thank you Baltazar
Expérience fantastique: The crew at AF downtown kick butt! It’s a great location, and has everything I need and more. Certainly recommend it.
Hi Michael, so glad to hear that! Thank you so much for sharing the feedback!!
Expérience fantastique: Paula is always super helpful
Thanks for the review. We love hearing that about our employees. We agree that Paula is great! Thanks for being a member!
Expérience négative: Original (Oct 8, 2024) "I visited today and was surprised to find that I was refused the Evolt 360 scan, which I was told is no longer part of my membership. I explained that my 24-month membership includes one free scan per month, and my last free scan was in January 2024 without any issues. The staff seemed skeptical and insisted on a $20 charge. Feeling frustrated, I left without working out and will be canceling my membership. Very disappointing experience." Update (Oct 9, 2024) The owner initially responded to my review, acknowledging that the Evolt scan policy had changed and apologizing for not making this clear earlier. However, they have since edited their response, removing both the acknowledgment of the policy change and the apology. I have a screenshot of their original response, and I find it troubling that, rather than being transparent, these key points were removed. I’m also concerned that other members may be unknowingly charged for a service that was previously included. I’ve since requested to cancel my membership, but the way this situation was handled has left me disappointed.
Hi Tim, Thank you for your feedback. We will process your membership cancellation as requested. Sorry to hear that you were disappointed, and we hope things work out for you moving forward with your day! Good luck on your fitness journey.
Expérience fantastique: Every time I walk into this gym, I am always greeted with a warm welcoming smile by Chris and the team. They take time out of their day to just say “Hi” (wave to acknowledge me) or to even answer a quick question. One of the most inviting, friendly, helpful, attentive team I’ve ever met. Pretty blessed!
Thank you!
Expérience fantastique: Great experience, great staff, all round a great facility to be at!
Hi Colvin! We are so pleased to hear you are enjoying your time spent at our club! Thanks so much for sharing your experience! We appreciate having you in our community!
Expérience fantastique: Best staff, clean facility and the machines are always available. My go to place when I’m visiting Kelowna!
Hi Maxine! Thank you so much! We appreciate you stopping in, sharing your experience, and we look forward to your visits here!
Expérience fantastique: Fantastic facility, wonderful staff (shout out Paula and Chris) 10/10 overall experience
Hi Gordon! We love to hear this! We appreciate you taking time to share this feedback- thanks for being a part of our incredible community!
Expérience fantastique: Paula and Kyle do an amazing job with all members and clients of the gym. Paula is very member centred and works incredibly hard at ensuring everyone is welcomed, enjoying their experience and are more than taken care of with any of their needs while they are at the gym. Kyle is great at ensuring that no matter what stage of your fitness journey you are on, he is there for you, every step of the way. Great collaboration of staff!
Hi Brandt. Thanks for this incredible and detailed feedback. We strive to give our members the best customer service possible and we truly found amazing humans to make that happen! Thanks for being a part of this community! We appreciate having you as a member!
Expérience fantastique: Great gym, Great staff, thanks Paula.
Hi Steve! We appreciate you taking the time to let us know how we are doing! Great to know you are loving it! Paula is fantastic and we are lucky to have her!
Expérience fantastique: 4 squat racks amazing!!! Never have to wait
Awesome Jordan! Glad they are getting put to good use! Thanks for the feedback!
Expérience fantastique: Amazing gym!! Paula is the best!!!
Thanks Dylan! We are so lucky to have Paula on our team- a true gem! Thanks for leaving us a review! We appreciate it.
Expérience fantastique: Amazing staff!!! This the best gym kelownnaaa everyone should go here
Thanks Franz! We strive to be just that! Glad to hear we are getting things right! Thanks for being a part of our incredible community!
Expérience fantastique: Good layout, always clean, staff is friendly and helpful every time. Would recommend! 5/5
Thanks William for the recommendation! Glad to hear we are getting it right! Thanks for being a part of our community!
Expérience fantastique: My favourite gym to visit in Kelowna ! Thanks Kyle & Paula & Chris for creating such a positive and inviting atmosphere
Hi Justin! So great to hear that! We truly believe we have some of the best people around on our team- and the most members making this really a special community! Thanks for being a part of it all!
Expérience fantastique: great gym and paula is the best
Thanks Addy! We absolutely agree- we are SO lucky to have Paula on our team!
Expérience fantastique: Great space and very friendly staff!
Hi Nicole! We are thrilled to hear you’ve had a positive experience! Thanks for the review!
Expérience fantastique: Good gym for overall a lifting and training. Staff was very respectful and helpful. From Ontario, but will definitely come here again on futrue visits
Hi Lucas, Glad we were able to help you stay on track with your fitness goals while you were visiting! Thanks for stopping in and thank you so much for taking the time to leave a review! See you next time :)
Expérience négative: My self davinder currently i am facing medical issues and these guys are so selfish.I even send then my doctors note but they want to know my medical condition .well no one have any right rather than my doctor or my family to know about my medical condition. I am in this situation for 3 months and they are not cancelling my membership . For me there is no sense for paying the membership fee if i am not welling to go there .Moreover, i been taking with chris over the email but he is not replying me anymore.I need solutions as soon as possible .
Hey Davinder, sorry to hear about your experience. Please know that we wanted to know more about your condition to see if we could help you with the recovery. Your membership was canceled but just needed to clarify if there was outstanding Personal Training balance before we updated you but I understand we should have communicated sooner. We'll update you via email when we find out more.
Expérience fantastique: Great place. All the equipment I need and even better staff
Hi Austin! Thanks for your review- we are always working on upgrading and adding new equipment for the needs of our members- so we are glad to hear we are doing it right! And we are truly lucky to have the team that we have! Thanks for your support!
Expérience fantastique: Absolutely love Anytime Fitness! This gym has everything you need for a great workout—top-notch equipment, clean facilities, and a friendly, supportive atmosphere. The staff is incredibly welcoming and always ready to help with any questions or offer encouragement. The flexible hours make it easy to fit a workout into my busy schedule, and the variety of classes keeps things interesting. Whether you're a fitness newbie or a seasoned athlete, this is the perfect place to achieve your goals. Highly recommend!
Thank you Chris for taking the time to leave us a review. We are so glad your experience has been positive and we will continue to work hard to deliver top notch service for you! Thanks for being a member!
Expérience fantastique: Amazing gym, very friendly staff super clean facility
Thank you Charity! Our team works hard, I’m so glad you are enjoying your membership!
Expérience fantastique: Hello Fitness minded people, 1st-Paula and Chris that Run and operate the Bernard location are amazing staff. What is Staff: welcoming, above the call of duty in their job titles. Owner and operator of Sport Performance Institute in Laguna Beach, CA. Where were these awesome employees when I was running my facility. The day I walked in to get my membership, it’s been an exceptional experience. The owner of this location is obviously smart and knows what he was looking for to run the Downtown Kelowna Anytime Fitness. Fantastic Team. Thank you for showing the world how a gym is supposed to Ran. Eric
Hi Eric, what amazing feedback. Thank you so much. We certainly are picky when we do our hiring and we are SO grateful to have found such outstanding people to assist our members and make this an amazing community! Thanks for being apart of it all!
Expérience fantastique: Very clean facility, amazing staff, great price point. Would recommend to anybody in the downtown area!
Thanks for the feedback Robert! Grateful to have you as a member!
Expérience fantastique: Great vibes
Thanks Jojo! We hope to see you soon!
Expérience fantastique: First workout here. Staff super friendly and very clean. Would recommend to others
Hi Robbie! Thanks for the feedback, so glad we made a great first impression. We hope to continue to provide you with outstanding customer service and an enjoyable experience during future workouts! Thanks for trying us out!
Expérience fantastique: Paula was a great employee to deal with. She made our entire experience very easy and welcoming upon entering the gym! Very clean and great equipment! I'll be back forsure!
Hi Chris, thanks for the feedback. We are thrilled to have Paula on our team- she’s been a pleasure to work alongside and we are so glad you valued her as much as we do!
Expérience fantastique: I signed up for this gym in July of 2023. It is absolutely my favorite place to go to the gym because it is open 24/7! I also love that even though it’s downtown everytime I go there is not too many people. My least favorite part about planet fitness and other gyms is that the machines I wanna use are always taken. Fortunately, since the gym is 24/7 it is rarely crowded. I can get in and get out quickly! The coaches who work here are absolutely amazing! If you need external motivation, they are great at providing that. There’s also a lot of benefits that come with the membership! I’ve had sessions where staff has even taught me how to use the machines correctly and build routines to help me reach my goals.
Hi Cam! Thanks for the review. We love to hear the staff has helped guide and educate you! Our recent additions of new equipment should also ensure you aren’t waiting to access what you need and complete your work out! Glad you loving the gym and we look forward to having you in again soon!
Expérience fantastique: This gym is a hidden gem in the heart of Downtown Kelowna. The facility is always clean, staff are welcoming and members are friendly. Even better yet, they are located right beside Blk Box for all your pre and post work out needs! :-)
Thank you Mariah! We agree that we have the neighbours over at BLKBOX! We love the feedback, and appreciate your continued support as a member!
Expérience fantastique: I’ve been to lots of AF gyms across western Canada and the AF Kelowna downtown location is one of the best. Always adding new equipment and improving functionality of the gym. Plus, the community here is top tier. Chris and Paula seriously make this gym an encouraging, clean, safe, and fun space to workout in. Highly recommend!
Thanks Camryn, we love hearing the feedback- Paula and Chris make a huge impact in that gym we feel very lucky to have them! We love our community! Hope to see you soon!
Expérience fantastique: What a clean facility. Great equipment, great staff, great location. Doesn’t get better than that for me.
Hi Noah! We appreciate you taking time to let us know you are enjoying our gym! Thanks for being a part of our community!!
Expérience fantastique: Best gym in Kelowna…. Very friendly staff…. Very clean and tidy gym
Hi Akashdeep! Thank you so much for that feedback! We pride ourselves on our great team of employees! Thanks for coming in and we hope to see you soon!
Expérience fantastique: Love this gym! I was in town for one day and Chris – the manager here – was amazingly accommodative of my travel. Great for locals and people passing through the area! Thanks Anytime Fitness!
Thank you so much Matt, glad you stopped in to see us! I hope your travels went well and we hope you pop in to see us again on your next time passing through! Chris is fantastic- we are lucky to have him!
Expérience négative: I wish this place would turn on the AC. It's always uncomfortably warm and humid in here. Looking at their thermometer it's reading 24'C. In a gym. When you're exercising you're going to feel a lot hotter than that. Please don't be cheap with the AC especially in the summer heat
Hey JK, thanks for sharing this. We've turned the AC on now, sorry it wasn't on for the warm weekend! Appreciate you're feedback and if you need anything, feel free to get in touch.
Expérience fantastique: Amazing staff and locations
Hi Lebin! We are so happy that you are enjoying our space! We look forward to having you in again soon. Thanks for the review!
Expérience fantastique: This place is the best in the world ever, forever amen
This review made us smile! Thank you so much!!
Expérience fantastique: Chris is great, very informative and helpful with accommodations!
So glad to hear that! We are very grateful to have Chris on our team! Thanks for the review!
Expérience fantastique: just one more seated bench (non adjustable one) it sucks to wait for someone to finish using it to find out someone else is waiting.
Hi Michael! Thank you so much for the review. We will add that request to our list! We keep a list in the office of member requests and slowly chip away at getting them! Pop in anytime if you want us to add anything else to the list! Thanks for being a member!
Expérience fantastique: Chris was very helpful! Great place to stop in for a workout-
We are so glad to hear that! We love having Chris on our team, thanks for sharing the feedback! We will see you soon!
Expérience fantastique: Great first time experience. Very welcoming.
Hi Dave, Thanks for coming in and your great review! We look forward to having you join us again!
Expérience fantastique: Very clean facility!!
Thank you Tamanna! Our team works hard to keep it that way, we appreciate the feedback!
Expérience positive: Great gym. It's small but never too busy that there aren't options available. It would have been great if the membership set up included a tour right then in the moment of all areas/equipment to help newcomers see what there is to use (it's big enough the equipment in the back area can't all be seen perfectly from the entrance) . The tour would also help on a psychological level for newcomers to feel more at ease with starting out the fitness journey. Just a suggestions for some above and beyond service. Overall fantastic experience. They do offer a complimentary one on one session with a trainer but some people may not want that and simply would like a detailed tour. Thanks for the experience!! Also to note. Be VERY mindful when getting a membership, there is a $300 cancelation fee. I understood and accepted this when signing up. Just an FYI for my fellow impulse buyers out there who may follow thru on the contract out of an internal people pleasing mechanism after having gone thru the time to hear what the gym has to offer, etc. IYKYK ;)
Hi Jasmine! I apologize that your tour got missed- we do typically offer this! Please pop in to our office on your next visit and we would be very happy to show you around! We are also currently putting together an extensive welcome package for new members to help assist in getting the most out of our memberships! Thank you for your review and we look forward to helping you with your fitness journey!
Expérience négative: Nice facility, lower mainland locations are very small and don’t offer anywhere near the same services. Watch out for those contracts, very long and very costly to get out of. In response to the contact from Anytime fitness, never said month to month wasn't available, stated that the contract was long and costly to get out of. Facts are perfect and accurate. Look at your own policy, have a nice day
Hi Christopher. Tough review for mostly positive reflection on the gym. We offer a month to month agreement so the long term commitment is not needed. Thanks for checking us out but it would be nice to get facts straight for your reviews.
Expérience fantastique: Great location and the staff is super friendly. Gym is clean and very well maintained.
Thanks Jade. We are so happy and appreciative of your kind word and great review.
Expérience fantastique: Great spot! Easy to go even if you are just passing through town
Thanks Mads!! Appreciate this 5 star review a TON
Expérience fantastique: Super friendly guy named Chris helped us sign up!
Thanks for “signing up” Andrew and I’ll let Chris know he was liked and super friendly. Pumped to have you in our af fam
Expérience fantastique: All the machines are always clean. The whole gym is in great condition. Staff cares for members health improvement. Chris is amazing. He makes everyone feel welcome. The best gym I've been to so far.
Wow we’re so grateful and happy you feel this way Magali. Thanks for choosing us as one of your primary health and wellness partners
Expérience fantastique: Awesome, Chris was a great help!
Hey Damian! Thanks for great review and kind words for Manager and coach Chris!
Expérience fantastique: This is one of the best commercial gym locations I've ever been to. The staff are friendly and knowledgeable and seem genuinely invested in the health and strength of their members. The facilities are clean and tidy. Most importantly, the equipment is in good repair and there is a great functional strength area for athletic training. Membership is on the pricier side, but the price is validated by the quality of services rendered.
Thanks for the great review John!
Expérience fantastique: I loved the gym and the services they provide. Everyone are very helpful and stand out for you if you need any type of assistance.
We’re so happy you feel this way Charatveer. Thank you for choosing us (Anytime Fitness) as your partner in health and wellness. We appreciate you!
Expérience fantastique: Es un gym muy completo y el servicio y atención es excelente ,me agrada el ambiente de respeto y cultura deportiva. Me gusta mucho y es aquí donde me gusta entrenar a diario. Te encantará ,aparte es económico y hay buenas promociones .)100%recomendable
Thanks Oscar! We’re so happy to hear you love your time with us! We appreciate it and you greatly
Expérience fantastique: Chris welcomed me with such an amazing smile ! His personality definitely matched his bright colourful shoes. My first time at Anytime fitness and for sure won’t be last. Thank you chris for making the time memorable.
Thanks so much for the kind words for the store and Chris! I’ll make sure to let Chris know how you felt about your experience
Expérience fantastique: This was my first time visiting an Anytime location and I was impressed with the cleanliness and the range of amenities available. Liam was helpful in providing information about the gym. You just can’t beat the convenience of Anytime if you travel a lot, like I do. There is no assigned parking, but I was able to find free parking on the street a couple minutes away.
Thanks for giving us a try for the first time Maggie! And thanks even more for mentioning our reciprocity to the other 5000 ish clubs globally.
Expérience fantastique: Clean looks nice everything you need
Thanks Bob!
Expérience fantastique: Very nice facility with amazing equipment. Staff was very friendly! Would recommend
Thanks Nathan! Appreciate the compliments and recommendation
Expérience fantastique: Great environment, great equipment, staff is incredibly kind and accommodating, would highly recommend
Thanks so much for the kind words and recommendation Heather!!! We’re so happy you feel this way about the gym and our people/stsff
Expérience fantastique: I had a problem with my membership from one location to another. I guess when you use a facility more than others your membership also can transfer. The difference of my original membership to the new one was a difference of 10-20 dollars a month. Because of this I asked that something be done. I was paying more then what I was told. Chris the manager at the dt Kelowna location was more than accommodating and helpful to resolve this matter. After a few hours he called me, to let me know that they will honor the original agreement. Thank you Chris and anytime fitness. Huge appreciation for doing this as I understand fully how difficult contracts can be. Again this is how business should be ran! Amazing customer service.
Hi Casey and thank you for taking the time to leave us a review. We pride ourselves on being surprisingly personable and really appreciate you sharing your experience
Expérience fantastique: Sick gym! Lots of space, great equipment, super clean, lovely staff. If I lived in Kelowna.. this would be my gym :)
Thank you, Taylor. You're a superstar. We hope to see you again soon
Expérience positive: The gym was clean, staff was friendly, and all equipment was in good condition. The squat rack could use a few more 45lbs plates, it’s pretty limited if all 4 racks are being used. The gym could also use a barbell bench.
Hi Westin. Thanks for your review and feedback. Our 4 racks each double as bench presses when setup so we rely on them for full chest barbell presses. As for the 45ibs plates. We have more and will look to put them out
Expérience fantastique: Great space, helpful staff, very friendly
Thanks so much Benjamin. We appreciate you
Expérience positive: I wish they had a bit more variety with their machines but otherwise a great atmosphere and wonderful staff.
Thanks Amanda. We have a new piece being added in the coming week(s) a Hack Squat. Being a newer club (1 yr old) we will continue to add the equipment that best serves and suits our awesome members like you. We appreciate you choosing us as your partner in health and wellness and promise to keep expanding the equipment offering!
Expérience fantastique: Great visit, excellent equipment, would recommend to anyone, Chris is an absolute legend!
This isn’t Chris but I will tell him he made LEGENDARY status Georgie! Thanks so much for the great review. We are very thankful for you
Expérience positive: Visited from Salmon Arm, nice location and gym. I'm sure it's clean normally. However, they were unstained on Sunday. Bathrooms were pretty dirty, with no paper towels. The rest of the gym was kinda dirty also. The equipment was great!
Thanks Isaiah. This is great feedback for us as we are currently unstaffed on Sundays. However I will be looking to make this day staffed to ensure a cleaner environment. Thanks for checking us out and glad you liked the equipment.
Expérience fantastique: Great place to train with a good range of equipment and weights. Very friendly staff.
Thanks for the amazing Review Tim! We’re so happy you like the space. And it’s really easy to be friendly when the club is full of fantastic members like you
Expérience fantastique: 非常感谢这位经理对我的一切帮忙
Thank you so much Yan! We’re so grateful you chose us as your partner in health and wellness. Looking forward to see you more in the club
Expérience fantastique: Love coming to this gym, super convenient location. Always clean and the staff are so welcoming. The vibe is really nice from all the members too. Plenty of different machines and even a punching bag which is so fun. I’ll have to try a group class sometime soon!
Appreciate you Alexandra!! So happy you chose us as your partner for health and fitness. Means a lot to us
Expérience négative: The first time I came here, the place itself was DISGUSTING. the garbage in the washrooms were overflowing, there were no sanitization wipes to clean machines, and someone was working out with no shoes on. I chalked this up to it being the long weekend and no staff on site. However, the second time I came there was urine around a lot of washrooms, and when I went to wipe off the yoga mat I was going to use its apparent that they have not been properly cleaned. Unfortunately I am not able to post a picture of the wipe I was using but it was horrid. Beyond cleanliness, this place is pretty small. There is no place to really do any stretching, and it looks like they just tried to fit as many machines in as possible. They also don't have a separate more private area to work out. Even their classes appear to be out in public which can work for some people, except newer individuals working on their fitness or those that are a bit shy. I also don't really get the friendliness vibe either, most people there were incredibly standoffsish. Will be going to the other 2 locations in Kelowna. The one down the road is pretty nice.
Hey Sysarah, I take full ownership over the state of the club after the long weekend. I was not happy with the standard of the club when I returned from the long weekend and I sincerely apologize you had to experience this. We will learn from this and make sure not to repeat. Thank you for the feedback and we will strive to improve and be better. Feel free to tell us more about your experience by emailing [email protected] Hopefully you give us another chance. Thanks Chris Anytime Fitness Downtown Kelowna
Expérience fantastique: This is my favourite gym in Kelowna! I love how conveniently it’s located - it’s just down the street from Lululemon. I also love how bright and clean their space is, and their manager Chris is so welcoming and helpful. This gym is beautiful and modern, with amazing, welcoming team members! Definitely go to Anytime Fitness Downtown Kelowna if you’re looking for an awesome space to workout in.
Ahhh thanks Hanna! But it’s our members that make it so bright in here. We appreciate you
Expérience fantastique: Great staff, great gym.
Greg you’re great!! Thanks so much for being the awesome review and we appreciate you
Expérience fantastique: These guys are fantastic! Great gym and super friendly staff. Even gave me a discount for working on the wildfire response. 10/10 best gym In kelowna! Thanks guys!
Thank you so much Cole for both the great service of keeping our community safe and the truly wonderful feedback on the gym. Appreciate it a lot
Expérience fantastique: Love this gym. So clean. Not too busy and they are always adding great equipment ! Staff is great too
Hey Faye! You're an inspiration to so many. We love having you part of our club and community. Keep smashing it and stay strong
Expérience fantastique: Update: Liam is great. He resolved the problem at hand as soon as possible. He even offered an extended trial, just to make up with the inconvenience and time loss. Unfortunately, I was not able to take the offer, but I truly appreciate the care they gave. More power to this branch. I find it hard to contact them. It’s always the answering machine that answers the call every time. I don’t get a callback on messages I sent even on email. Something else must have been causing it, but I hope it gets fixed.
Hey King, Thank you for sharing your experience with us. We hope you enjoy your time with us and let us know if there's anything you need throughout your time here.
Expérience négative: Misleading on monthly payments and pricing. Somehow my account is being overcharged and then I get late fees when that wasn’t in my contract. Definitely look somewhere else that won’t scam you out of money!
Hi Chantel. It’s unfortunate that you feel this way. Your agreement that was signed is very clear that you signed bi-weekly payments. ALL are agreements are of this way and is again clearly marked in the signing of your contract. We are happy to work with you and refund your late charges from your bank and resend your agreement for your review. Please let us know if we can help in any of the these ways or otherwise.
Expérience fantastique: One of the best locations I've been to. Lots of options, not very busy in the morning and an uncluttered space like a lot of other locations. Will use this facility whenever I. In town.
Thank you for the great feedback Neil! We look forward to hosting you each time you’re in Kelowna.
Expérience fantastique: Spent seven weeks in Kelowna, hit up this anytime almost every day. Felt safe and clean, never truly busy, but a friendly community. Constantly met by a smiling staff member during daytime hours.
Thanks for the great review and feedback Braden. We appreciate it greatly and hope to see you back in town and the club soon
Expérience fantastique: Excellent service, super accommodating to your everyday schedule. Would recommend for any type of training.
Thanks so much Darian!! We appreciate your review and respect the hard work you’re putting into the gym! We’re always here if you have any questions, suggestions for improvement or just want to say hi
Expérience fantastique: Had a great experience at the downtown location for anytime fitness. We were just in town travelling and needed a place to workout while away from home. They made it super easy and made us feel super welcome
Thanks Katie!! Safe travels and we appreciate your kind words and this great review for our travelling friends in Kelowna
Expérience fantastique: Great gym! Would recommend to anyone looking to get a good workout in
Hey Brendan! We’re only great because of our amazing members like you. Thank you for choosing us as you health and fitness partner. Keep crushing those workouts
Expérience fantastique: Love this gym, so clean and welcoming. 100% recommend!
Thank you Shaye, we appreciate you sharing this with us.
Expérience fantastique: Great gym for anyone living close to downtown Kelowna. Love the benefit of being able to use any other anytime fitness location. This specific location isn't the biggest, so make sure you check how many people are in the gym on the app before heading there. Staff are great and very helpful. Rates are fair and comparable to other gyms. All the equipment is brand new and they even take suggestions from customers on what equipment they should purchase next. If you need a great gym in the Downtown Kelowna area, anytime fitness is a great option.
Wow, Pratab, thank you for the great review. It's been great having you and Monica as part of the family for the past few months and we look forward to see you more in future. Don't forget, we have a referral offer, so if you refer friends and family to join, you will save on your membership.
Expérience fantastique: Visiting Kelowna to see family. Needed to get a workout in and this is THE spot to do that. Quick and easy to get in. Great staff. Chris helped me out and made it easy for me
Thanks so much Henry! Glad your trip to Kelowna was a healthy success at our club.
Expérience fantastique: It's clean, all the equipment works well, something did malfunction and they fixed it within 3 minutes. Very friendly staff and a good workout environment. Was very happy with Kayle's energy.
Hey Laurel. Thank you for the amazing review!
Expérience fantastique: Fantastic Gym! Great staff
Thanks so much Oliver! Means a lot to hear this from you…a member
Expérience fantastique: Friendly staff, modern gym equipment and a great central location :)
Thank you, Sophie. We appreciate you!
Expérience fantastique: Amazing place ti workout, clean and everyone is friendly
Thank you SuperMario! Thank you for uploading a video too. We love receiving feedback....a little reminder for referrals; if you do refer your friends we will share the love back with you with our referral rewards program
Expérience fantastique: Great gym, very clean with brand new equipment. Chris is a legend and has been more than helpful getting us set up. Would definitely recommend to anyone
Thank you, Cathal. Glad to hear from you and thank you for sharing your experience with Chris.
Expérience fantastique: Excellent gym. Brand new equipment. Chris was so helpful and friendly. Would highly recommend.
Hey Caitriona, Chris here. Thank you for sharing your experience with us. Next time, let's get you on our body composition machine and we can track your progress. This is a great value add to the membership
Expérience fantastique: Fantastic gym with everything you would need to get a great workout in. 10/10 would recommend to anyone.
Wow Jana!! Thank you so much for the fantastic review! We appreciate it so much….reminder for referrals; if you do refer your friends we will share the love back with you with our referral rewards program
Expérience fantastique: Awesome facility! Chris was excellent at setting me up as a member. The equipment and space are also very clean.
Thanks so much for the kind words on Chris and our facility Tara! We appreciate you as a new member. Enjoy the facility and remember we’re a coaching facility. Be sure to sign up for your complimentary fitness consult, body scan and workouts!
Expérience fantastique: One of my favourite gyms in Kelowna, really friendly staff! This gym has most of the equipment that I need and the trainers are awesome. I recommend this gym for beginners and experienced people looking to get a workout in!
Hey Tony!! Thanks so much for these kind words! We appreciate it so much and can’t wait to keep seeing you crush your goals
Expérience fantastique: Great knowledgeable staff and the gym is in a great location
Hey Creighton we love that you love the location! And thank you for the appreciation on us, the staff, our goal is to serve and coach each member to their healthiest place! You’re on your way my friend
Expérience fantastique: A clean, well-maintained gym with everything one needs for a good workout. There are several squat racks and bench presses, along with other unique and typical machines. The dumbbells reach 100lbs. There’s also a functional training area and cardio stations. It was not busy when I trained there.
Thank you so much Alexis. We really appreciate you taking the time to put this review on for us.
Expérience fantastique: Great gym. New and well maintained equipment. Friendly staff
Hey Elisa, it's great to hear you enjoyed our new club. Hope to see you here again soon
Expérience fantastique: Better and less crowded than most of the other fitness clubs. Helpful staff !
Thank you Sameer!
Expérience négative: super disappointed in this place. they came off really nice and helpful at first but they misled me about charges that I never would have agreed on and I feel scammed out of a bunch of money. I would never recommend this place and would have definitely gone to a bigger place with nicer equipment that would have cost me less in the long run. very disappointing, scammy and a ripoff in the end.
Hey Angy, we apologize if you felt you were misled. We have taken your feedback on board and we will do our best to communicate better in future. If you have any further questions or concerns, feel free to reach out to [email protected]
Expérience fantastique: Best gym I have ever been to, the atmosphere is great and have not experienced any cattiness like at other places
Hey Kat, thank you for your kind words. It's great to hears you've enjoyed the atmosphere. Let us know if there's anything we can do to help with your training. Thanks, Chris
Expérience fantastique: My friends and I were walking downtown and had a sudden urge to get a quick pump. We saw this new, beautiful, location and went inside. We were greeted kindly by Mr. Liam and he was of utmost help and consideration. He offered us a free trial and so we went and had a glorious bench session. The facility, the machines, the bench, the vibe.. immaculate. Due to the kindness of Liam and the exquisite facility, our spontaneous desire for a pump generated 3 new possible members. Thank you for the experience!
Hey Jacob, thank you for sharing your experience with us. It's great to hear you enjoyed this facility and we hope to have you and your friends back soon. We offer referral discounts as well so we would make sure to apply this on for you and your mates if you join. Chat soon, Anytime Fitness Downtown Kelowna
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