Orangetheory Fitness

Expérience fantastique: I’ve been going to OTF Markham West for two years, and I love it! The gym is always clean, and the staff are super friendly. In these two years, I’ve become much more disciplined, even though I used to hate working out. I’ve lost weight, feel strong overall, and made new friends. I highly recommend it to anyone who doesn’t enjoy exercise—give it a try!

Expérience fantastique: What I love most about OTF Markham West are the coaches and staff! They are always super friendly and the coaches really motivate you to push a little harder.

Expérience fantastique: Great gym. I would recommend getting a membership here!!

Expérience fantastique: The coach is always give you the clear instructions.

Expérience fantastique: I had my first workout at Orange Theory today. It was a great workout. The coach, Bailey, did such a great job explaining how the class works and I felt comfortable knowing what I needed to do next. She was also super fun and high energy keeping everyone motivated!

Expérience fantastique: I'm a member from Alberta and have been dropping in for the 645am classes. Big shout out to Alicia for being so accommodating and to coach Samantha for telling me that I could push a little bit harder! Great studio nice and clean plus friendly staff.

Expérience négative: With all due respect to the staff and teachers this is one of the biggest scams, they have 1000s of policies that somehow charge you without a warning,

Expérience fantastique: I am absolutely loving this gym!! Been a member since October 2023 and have been seeing results not only with my strength but with my sleeping habits and energy throughout my days! Coming to these classes is more motivating than going to a typical gym, you have a group of people as well as a coach to push you and motivate you the entire time. A great experience always!

Expérience fantastique: The workouts here at Orange Theory are amazing; it’s fun, challenging and different every time. I used to hate the treadmill but Orange Theory has turned that around and my endurance has improved a great deal. The coaches are awesome and the associates at the front desk are always friendly and helpful and make you feel right at home when you step in. Highly recommend!

Expérience fantastique: All associates at the front are exceptional. All coaches are equally great, skilled and naturally motivating and their music taste is a plus. It's always a great environment to be in :) Also, I do want to acknowledge Alisha, who went out of her way on a Sunday morning to ensure my guest felt right at home during her first visit - first time in an OT establishment! Alisha made the sign-in process a breeze for her, and really set the tone to make the overall experience enjoyable. She was like a well-oiled machine that morning, making sure everyone was taken care of!

Expérience fantastique: Absolutely amazing workout, a wonderful community of members, coaches are fantastic. Join this gym - you will not be disappointed. Hope to see you soon. :)

Expérience fantastique: Orange Theory provides the motivation I need and wished I had over a decade ago. It's only an hour a class, so there isn't much of a time commitment. Since I've started 1+ year ago I'm able to fit my pre-covid clothing and I have a whole lot more energy to keep up with the kids. I've also noticed my running endurance increase significantly. More specifically, Markham West location has such a great vibe. Excellent coaches and a fantastic facility with lots of space and a realistic layout. I believe it may even be the largest in the the GTA? It's welcoming and friendly and it's always a nice visit. Try it out. You won't regret it.

Expérience fantastique: Love the vibe here! Friendly environment that puts you at ease and makes you feel good:)

Expérience fantastique: I started a Markham West for fun and something new, and who knew that I would’ve been here two years later. The coaches are amazing and super energetic and encouraging! The members here are amazing and it feels like a little community. I highly recommend working out here!

Expérience fantastique: I recommend OTF to everyone, especially friends and family who want to start getting into fitness! I’ve enjoyed every class and the coaches at Markham West are all so great at pushing me to do my best! So far, I’ve made an effort to sign up for absolutely everything because the community is so motivating to each other

Expérience fantastique: OFT staffs is super nice and helpful. Love it

Expérience fantastique: Traditional gym settings don't work well for me, I benefit most from this approach to working out. Templates and timing are managed for you, you just bring your motivation and enthusiasm to the studio. I've been a member now for 5 years, and have watched the studio grow and evolve with each new coach, Sales Associate (SA) and manager. The varied templates and pace make the more than manageable 1 hour fly by. Introductions to new members are very thorough and welcoming. How to approach equipment, be mindful of your form, and interpret stats are addressed from day 1. Gyms can be intimidating for someone new to this, but OTF Coaches are excellent at making new members feel comfortable. Coaches are extremely attentive, making corrections to forms as needed, gentle encouragement to push harder when they trust you're capable of it. They are very knowledgeable and offer modifications to floor templates based on any limitations or injuries you are working through. Specialty workouts, studio themed days and benchmarks are a great opportunity to cheer eachother on and challenge yourself to reach new personal bests. It's rewarding when you see yourself outperform your previous record. SA's are super friendly and helpful, always acknowledging you from the moment you walk in, to the completion of your workout. They are always on the ready to answer questions and address any issues that may arise. Equipment is available at each dedicated station, and cleanliness is a staff priority. New addition of daily Strength 50 and Tread 50 specialty classes give you the opportunity for a strickly weight class or treadmill session, if that is your focus. Enough praise can't be sung for OTF Markham West. It really is geared towards helping you reach your personal health goals, as well as fostering the best community.

Expérience négative: Heads-up , if you miss one session due to emergency you will be charged .. for some one who attends 25 session per month it is a bit challenging .

Expérience fantastique: My first experience with this studio wasn’t the greatest as the experience was overshadowed by a pushy sales person (who no longer works there); great workout, less then desirable customer acquisition; However, later the store manager (Sheresse) followed up with me and after she learned of my experience she addressed me with impeccable customer service. She apologized for the way the previous sales person conducted themselves, then she encouraged me to come back for another complimentary session to allow O.T.F. another chance at helping me with my fitness goals. I came back for the session, it was a crazy Cardio based day. Sheresse made sure to personally give me the breakdown of this specific Orange Theory Fitness studio and fielded any and all questions I had, she wasn’t pushy at all and made me comfortable considering all the different plans and packages they offer. I asked about a specific promotion that I previously received an email about to which she let me know they weren’t currently offering at this time; However, rather than pressuring me into the current options she was nice enough to let me know that in just a couple weeks in Sept. there is going to be a amazing package that allows for Unlimited Sessions for a full month at only $99.99. Additionally, she noticed that I forgot to bring water for my workout and so she even blessed me with an alkaline water from the fridge. After my workout, Sheresse checked in with me, and I did let her know that if anything, I was leaning towards the Sept. promotion to which she was supportive of and to top everything off, considering I was previously an Orange Theory Fitness member with another studio in the past and I would potentially be a return member, she hooked me up with a two week free pass that would allow me to really get a feel for this studio before making my decision in Sept. Many companies just want your money but it’s always nice when a company wants your business. Thanks Sheresse and the team!

Expérience fantastique: Friendly staff and coaches.

Expérience fantastique: Love this place! Coaches are great! Staff is super nice! Really enjoy working out here

Expérience fantastique: I’ve been member for over 2 years now, and absolutely LOVE orangetheory. Not only has it become my caffeine every morning, I’ve noticed positive changes in my energy levels, endurance, and strength. I’ve convinced my husband and best friend to join who are now regular members. At a time where we had a lack of connection in the past few years, orangetheory gave us community. Highly recommend!

Expérience fantastique: The classes are great. Staff and coaches are great!

Expérience fantastique: Very nice studio. Great coaches and staff crew are cool, especially Abby and Jason!!

Expérience fantastique: I have been a loyal member of Orange Theory Markham West for almost a year now, and I must say, it has been an incredible journey towards achieving my fitness goals. This gym has undoubtedly become my second home, and I am always eager to step foot inside its doors. One of the most remarkable aspects of Orange Theory Markham West is the exceptional staff. From the moment I walked in, I was greeted with warm smiles and genuine enthusiasm. The SA’s (Sabrina, Alisha, Sherese, Jason, Daniel, Isabel & Jennifer) are not only knowledgeable about fitness and health but also incredibly friendly and welcoming. I definitely need to highlight the amazing coaches at OTF-Markham West. Each coach brings their unique expertise and infectious passion to every class. They have a remarkable ability to motivate and inspire, always pushing us to give our best. Thank you; Christina, John, Jeff, Paige, Michelle and Josh. The facilities at OTF-Markham West are top-notch. The gym is always clean, well-maintained, and equipped with the latest exercise equipment. Thank you OTF-Markham West Team for taking me through my fitness journey.

Expérience fantastique: Love the coaches. They work with you to achieve your goals!

Expérience fantastique: Love orangetheory! Abby, Michelle, Jason and all the coaches and peeps are amazing!

Expérience fantastique: Awesome place, great staff!

Expérience fantastique: I am very pleased with the facilities and they are well maintained and kept clean. It is a challenging workout, but in a good way! As a result, I always felt good about myself and I found it extremely useful to be able to track my progress through the various zones. Consistency certainly made a difference, whether it was lifting a heavier weight, increasing the speed on the treadmill or recovering my heart rate more quickly. Whenever you arrive at the front desk, you will always find the most beautiful smiles from Bella❤️‍, Jennifer❤️‍, Jodi, Alisha, Eddie & Des. Their warm welcome will always be met with a smile and they will be happy to assist you in any way they can. Coaches also play a significant role in the process. Aidan❤️‍, Josh❤️‍, Bailey❤️‍, Mike❤️‍, Georgie❤️‍, and Brandon are incredible. You will be energized in every class by their enthusiasm, and you will be pushed in the best way possible - without shouting, without pointing fingers, and without unrealistic expectations. However, they will not allow you to slack off! It seems that they are not only familiar with everyone's name, but they also seem to have a better understanding of what you are capable of than you are aware of yourself. Regardless of how minor you think your accomplishment is, they will celebrate it with you, and they will ensure that your form is correct, including modifying exercises based upon injuries. It is the most welcoming and positive gym I have ever been to. It is well worth the investment. I would like to express my gratitude to all the past and present staff members who make going to the gym an enjoyable experience! ‍♂️‍♂️‍♂️........

Expérience fantastique: Amazing 2nd week in this new challenging workout, coaches are amazing and people from front desk always help you … special mention to Abby :) , seriously everybody has been so nice since the very beginning, love to be there pursuing new personal milestones every day.

Expérience fantastique: I love OTF Markham West!! I have joined this studio for 6 months and it totally changed my lifestyle. Coaches and reception staff here are super friendly. Abby and Jason are very nice and helpful. If you don’t like exercise, try OTF, it will make you addictive to it !!

Expérience fantastique: I love Orange Theory Fitness Markham West , started 6 months ago it was tuff to start but worth it! The coaches are all so friendly and helpful (i need a lot of help) guiding us through the class step by step. The staff at the front (sales Associates) are also friendly and extremely willing to help with any questions i may have. In the 6 months i've been going i am down 56LBS and just over 10% body fat and fitter than i have ever been ALL THANKS TO ORANGETHEORY MARKHAM WEST

Expérience fantastique: Love my OTF workouts! The entire team is amazing and always very responsive. Highly recommend

Expérience fantastique: I've joined OTF for a few months and I really enjoy working out there and getting to know new people. Honestly, I got addicted to OTF and can't miss it. Strongly recommend this place to all people who wants to stay healthy and make friends with wonderful staff and members.

Expérience fantastique: Great efficient instructor led workouts that cover whole body.

Expérience fantastique: I love this place and the type of work out. Coaches are amazing, staffs are very friendly and nice.

Expérience positive: Great coaches and a wholesome experience! If you’re looking for different and exciting workouts that don’t bore you but provide your results, you must try this place. The only thing I don’t like is the low flexibility on changing the schedule and their $12 fine if you miss a class but that’s understandable as their motive is to keep you consistent :)

Expérience fantastique: The instructor is high energy, and encouraging. I love that each workout is never the same routine. They also have you partnering up with others to cheer each other on. Everyone is working out at their own pace, so you can tailor the amount of challenge you can handle for that day.

Expérience fantastique: UPDATE: March, 2023 Have been going to this gym for some time now. The staff and the coaches are very friendly. The head coach Jeff also checks in w/ me once in a while to make sure I'm hitting my goals. It was a very good and motivating experience. I still think they should let ppl in when they show up late. I'm now giving them 5 stars. --- Last night Markham experienced the biggest snow of the year… very poor driving condition this morning… got to OT at 9:36, but was not let in. I was told the cutoff time was 9:35. Gotta say I’m really really disappointed.

Expérience négative: Was less than 30 seconds late and the manager won't let me in. Won't be coming back to this studio

Expérience fantastique: I highly recommend this fitness club because they have an effective workout system and method, so you will achieve your goals with workouts that are challenging sometimes but exciting! All of the front desk staff are friendly and helpful at all times, especially Alisha. The coaches are extremely experienced and knowledgeable about personal injuries and health factors. Whenever necessary, alternative options are provided.

Expérience négative: liked the demo classes and the setup , however I got disappointed when I was told the promotion for 99(unilimted) on 1st month was only applicable if I buy the heart monitor of 150 .. which was never bought up before during the introduction or subsequent conversations. As a new customer orangetheory needs to transparent on their marketing and sales pitch from the 1st conversation.

Expérience positive: Had a trial class with a friend and it was a good class. Didn’t know what to expect but overall left feeling like I got a good workout in. Jason was really helpful when we walked in and was doing the initial assessment and filling out the paperwork. I’m not sure if the classes are different depending on what time or day you go but it did seem like it’s more cardio than strength training. I’m not sure how much their monthly or yearly pricing works but depending on how there other classes are like, if they are more cardio focused, I probably wouldn’t join or get membership here. Worth trying out a class though to see if it’s for you or not!

Expérience positive: Great classes, coaches! I only wish you have the option to work out on your own in addition to the classes; I also hope they have class descriptions so I’d know in advance which to ones to choose

Expérience fantastique: I’ve been to many Orangetheory locations around the GTA and I can say that the staff, owner, and trainers at this location are the best!! Monica (the owner) is the nicest business owner I have ever interacted with and her staff are nothing short of just that!! It really makes a big difference in your workout when you’re greeted with such wonderful people!!

Expérience fantastique: Love this place and the staff and the programs they offer. Perfect for my lifestyle and fitness goals.

Expérience fantastique: Great studio!

Expérience fantastique: Have been going for over 2 years and will continue to keep working out at OTF. Great workout, coaches and staff, music and environment. A 10/10 for me!!

Expérience fantastique: I joined at the OTF pre-opening centre. It has been the best fitness program I have ever been to. The coaches and staff are enthusiastic, encouraging, positive and make every member feel special. The workouts have a lot of variety focusing on strength, power and endurance. The treadmills, bike, strider, rowing machines and weights are used. OTF has helped me strengthen my muscles, improved my joint health (delaying knee surgery) and overall health. It is a pleasure to be a member of OTF. I look forward to working out nearly every day and seeing the other OTF members, coaches and staff. Thank you OTF.

Expérience négative: Owners are no where near helpful & are extremely inpatient, especially the female owner Monica, does not bother trying to help anyone in any way. It does not feel like any of them are welcoming and it feels like all Monica wants is more members, seems she is just focused on her member count not even about the members

Expérience négative: Drove 40 min to workout with a friend of mine on a Saturday and they didn't let me in cause I was 7 min late. Luckily, this location isn't my home studio, otherwise I had to give up on OT altogether. I was just looking forward to trying their Lift class and having a good time with my friend. I understand the concerns with warm up and class interruption. However, I had done a jog before driving up since I knew the class was focused on lifting. I would've let u know if u had asked. As for the interruption, it's no different than when ppl leave to get a drink or use the bathroom. After what we've all gone through over the past two years, a little bit of flexibility and understanding would go a long way in helping us get back to our normal routines, specially those of mental and physical health. I'm sure you have a great facility and amazing coaches, why not trying to be a little more accommodating to make ppl feel welcome. After all, you're in the health and wellness business, ppl come to your studio to feel good not to get rejected.

Expérience négative: Very disappointed with my experience. They recently implemented a new policy regarding cell phones without much notice to existing members. I specifically called on Tuesday (yesterday) and confirmed, considering my extenuating situation and was told they will take it into consideration and i can keep my phone on me. I show up and get told I can't. If I was told on Tuesday itself, I would have booked my class elsewhere and not wasted time and gas driving to a location I couldn't work out at. It almost feels like the instructors at this and Elgin mills location are on a power trip unfortunately I will need to cancel my membership. I don't appreciate being treated like this. This is even worse because Gabriela confirmed today this is a new policy. And not an old one. I joined in September 2021 and no one ever had an issue and was brining my phone in everywhere in each of the location. Then all of a sudden my phone became a hindrance and I was told this was recently implemented because all of sudden it interferes with the heart rate monitor or it could break. And now you are saying it's an old policy. Your coaches should know better

Expérience fantastique: Best fitness decision I made by joining OTF at Markham West! Front desk staff are friendly and very helpful. The coaches are all amazing and motivating, especially Aiden. He inspired me to push harder and I have seen noticeable difference in endurance levels. Overall a clean, vibrant, and awesome gym!! I highly recommend to anyone who wants to invest in a healthy lifestyle.

Expérience fantastique: Orangetheory is the best . Loved the class given by Coach Emily she was really good and explained the exercises in detail and helped me in the class. All of the staff is also very friendly and approachable. Head Coach Aidan is also very nice and friendly

Expérience négative: The gym is great, the owner is problematic. Unfortunate because the staff is really nice and professional. The owner gave me a really difficult time over an odd issue. I received no notification and was charged a missing class fee when I was put into the class 5 mins before it started. When I spoke to the owner about it they explained I should come and be ready to workout regardless of being in the class or not.

Expérience fantastique: I have been going to OTF for over two years. Excellent service, professional, always following health and safety protocols. Amazing coaches that will help you achieve your fitness goals.

Expérience fantastique: One of the best experiences I have ever had. Sorry I couldn't join because of my own personal issues. But if given an opportunity, I would certainly go back.

Expérience fantastique: The best class workout boutique place! Great staff, trainers & a wonderful environment! Wouldn't go anywhere else !

Expérience positive: They offer free class. Give yourself a try

Expérience fantastique: Best group workout experience I've had so far! Coaches are extremely energetic and supportive. Front staff is always on point and greet you with enthusiasm as soon as you walk in the door. Would highly recommend getting into a class with Aidan; he's been great in helping me achieve my fitness goals and keep me accountable.

Expérience fantastique: Enjoyed here. Very different way to charge up

Expérience fantastique: Classes are fun and instructors are very nice and energetic!

Expérience fantastique: Very fun and engaging. Hard workout but lots of modifications if needed.Coaches are nice and encouraging - best workout ever!

Expérience fantastique: Love the staff, they're always so helpful & super nice. The coaches are amazing, especially Karlie, Matt, & Michael. I have yet to do the same workout twice! You get so much done in the 60 mins you're there, super productive. Highly recommend OTF; this location in particular is my favorite.

Expérience fantastique: I work around the corner and walked into this location out of curiosity one afternoon as I was picking up lunch at a restaurant next door. I was greeted by Paul & Alison who were Super Kind & Friendly and gave Me a tour of Their facility even though there was a trainers meeting taking place in the corner of Their studio. When I learned that this was a class based only concept I wasn't sold on the concept - I'm used to the traditional gym module - walk in when I want, work on whatever body part I feel, and walk out. Every One can opt for one free session to give it a fair trial and determine if this is a good fit for You based on Your Fitness Goals/Desires. I signed up for the trial session with Alison and kept cancelling/rescheduling with Her as 'something would come up' - I can see now it was My Subconscious resistance to trying this new model mixed in with some nervousness about jumping into a fast-paced hour long class (this is My first time getting back into fitness after a 3 year layover). Fast forward 3 weeks of dodging Alison - Orangetheory Fitness set up a booth in the foyer of the office building I work in as part of a Marketing/Outreach Program Campaign. I met Charlotte there who suggested I fill out a ballot for a draw to win a free month + spin a wheel to win a prize on the spot - I won an Orangetheory water bottle. That weekend I got a call from Alison telling Me I Won the free month from the ballot !!! At this point I Knew there was a Higher Force calling Me to give this place a try.....................and I'm so Grateful I did !! I'm now 3 workouts in and Am getting Stronger & Increasing My Cardio Stamina with each session. They also give You a Heart-Rate Monitor that tracks Your progress, outputs Your Levels to a screen during Your workout, and emails You a complete report of Your stats (calories burned, total steps taken, Average Heart-Rate, & Splat points - You'll have to try the workout to understand what 'splat' means) for the day, week, month, year, and Lifetime - that's very Unique on it's Own. All of that is just added Bonus to the Warmth & Love Everyone makes You Feel when You arrive for & during Your workout. From keeping Your gym shoes safe whenever Your forget Them, to keeping Your phone & wallet & keys secure before You head into the studio, to refilling Your water bottle because the class was about to begin and an attendant noticed it was low, to taking Your hat from You when You forget You're wearing one and storing it........................Everyone treats You like Family (You'll Feel the Love - it's an Authentic Vibe that They Give off.......all Aimed at Genuinely wanting You to Win ). I've only had 2 of Their coaches lead My class so far and Both have been absolutely Phenomenal @Matt J @Karlie - Thank You for checking in on Me during the workouts, Correcting My form, remaining Patient as I ease back into the Fitness World while Motivating & Encouraging Me to stretch beyond My boundaries just a little as I progress :) @Alison - Thank You for tolerating Me & patiently continuing to follow up & be a stand for Me to reach My Goals :) @Charlotte - Thank You for showing up at the office I work at, suggesting I fill out that ballot, and picking My name as the Winner :) @Christina, Rebecca, Jessica, Karina, & Paul - Thank You for the Amazing Love & Support You've always shown Me in the handful of times I've been coming into Your location :) See You at the next workout !

Expérience fantastique: I have been working out at OTF Markham West since 2018. Each session consists of rowing, running and weights exercises. The workout template is different everyday and the combination of weights and cardio is challenging and well balanced. Periodically, there are benchmark sessions to track your progress and also, the signature workouts that work your @ss off! All the OTF coaches I've met are friendly, knowledgeable, passionate and fit! The owners and the admin team treat you like you're family. I've been to many other gyms and fitness center, nothing compare to OTF. If you're looking for a fitness program that is fun, challenging and not intimidating, OTF is for you!

Expérience fantastique: Great place if you don't feel like going to a regular gym. They push you but only as much as you want.

Expérience fantastique: Love the challenging workout with varieties. Coaches are motivating and professional. Close to home, great facitlity, can't ask for more.

Expérience fantastique: 环境很好，服务周到

Expérience fantastique: Love the ability to push myself even harder as I can see I can do more.

Expérience fantastique: Best gym I have ever been too!!! Nice and clean environment and friendly staff! Everyone needs to go to Orange Theory Markham west ! Just a different vibe when you walk in it feels like family.

Expérience fantastique: Awesome and fantastic.I wish I have joined earlier but it’s never too late .Seeing results in 3 months ,feeling fit and healthy .If you love yourself than this is the place to join

Expérience fantastique: I have been to this location from the time it opened and it has made a huge impact on my life for the better . Every single person here is so warm and motivating . The coaches are absolutely brilliant and they really help push you forward . For anyone on the fence , just sign up for a trial class and you’ll be converted

Expérience fantastique: Very friendly front desk staff, amazing coaches and awesome workouts! Thank you!

Expérience fantastique: Markham West is a vibrant studio with amazing coaches and reception staff. The members are also awesome and this just results in a team/family mentality with everyone pushing each other to realize their health and fitness goals!

Expérience fantastique: I think for anyone looking to change their lifestyle into a more active one, it gives them a chance to explore many styles in one place.

Expérience fantastique: Orangetheory Fitness Markham West is a fun and lively studio, filled with awesome members and an amazing staff! Everyone there is always so friendly, supportive and encouraging. The coaches are truly motivational and are quick to either fix your form, give you fitness advice, or help push you beyond limiting barriers you never realized you were capable of breaking through. You're not just a number there... you're one of the family! Definitely a great place to get a challenging workout done!

Expérience fantastique: Amazing place, staff and owners.

Expérience fantastique: Fantastic gym. The receptionist are friendly and the coaches push and motivate you. A bit more expensive than your standard gym but you get the personal attention plus I am the type of person that need someone to push me. Love their app. I can book my workout around my busy schedule. Oh yeah... I am also seeing results, more energy, a bit tighter around the waist line and feel stronger. Just a couple of side benefits of visiting this awesome place.

Expérience fantastique: All the staff and coaches are awesome

Expérience fantastique: A great place to workout! Studio is clean and the coaches are amazing!

Expérience fantastique: My girlfriend and I signed up for a free trial class at OTF Markham West. We then did the Shoppers LOVE. YOU. Run For Women and received a voucher in our swag bags for a free week. We are both believers and new members. As rookies, we look forward to meeting all the Coaches, trying out all the workout variations and becoming part of the local OTF community. Give it a try...you might just love it!

Expérience fantastique: It was a really nice experience Rebecca and Matt were very nice people, helpfull and enthusiastic make my work out so much easy I love it!!!!

Expérience fantastique: Great workout, great instructors

Expérience fantastique: This gym is awesome. Great people, great workouts. Otf is an intensive, total body workout directed by a coach and shared in a group environment of no more than 24 people. The team at Markham west is knowledgable and really friendly. Love it.

Expérience fantastique: Great coaches who inspire me to work harder, go faster, get stronger. Variety in the workouts with a focus on ESP. Helpful and friendly staff to support with the day to day and interactions. Best results I’ve seen from a workout regime ever!

Expérience fantastique: Great workout, great people and atmosphere! MW

Expérience fantastique: Motivating, helpful and inspiring to push hard. Love it!

Expérience fantastique: Variety of workouts Great facility Supportive coaches Nice staff Pushes me to do more than I would alone

Expérience fantastique: I have been to several gym and boot camp classes before. but they were not as intense as Orange theory. The support and encouragement is phenomenal. The work outs are different and it focuses on the entire body. It has been only 4 sessions that I have gone through and I can already feel some positive results.

Expérience fantastique: The enthusiasm from the coaches. Eventhough on some days, you don't want to be there, at the end of each session, there's always no regrets.

Expérience négative: Beware to check your credit card bills if you ever been to this studio for trial purpose or getting information. I went there for some basic info session as their team visited our office to invite. The guys at reception were pretty rude and the girl was pushing so hard to give her credit card so she can get you sign in..it happened with my other colleagues also who visited on some other days. The worst part is they started charging monthly membership fee from my credit card thought i never signed in and it get unnoticed for 6 months as i dont pay much attention to each bill due to high volume of transactions. Though i caught it later on and got my money back but they never audited their system and keep on charging whoever visited them once so beware to confirm your credit card bills if you ever visited this place. Anyways, trainers were good which is the only positive thing at this facility at high monthly fee.

Expérience négative: First off I would like to start off by saying that this review is not a reflection of the trainers at the gym. I think they are fantastic and enthusiastic and find that they really care. However, my problem is with management. Paul seems great at first when he is trying to sign you up for a membership, but in the end it’s all about the $$$ for him and this studio. I pay $90 a month including taxes for 4 classes a month as I currently have memberships to 2 other dedicated sport fitness facilities and can not justify spending another $200+ on the premium plan. $22.50 for an hour of class is not cheap, but I do it because the trainers are great and I enjoy being there. Today I showed up 6 minutes late (this is my first time ever coming late for the past 7 months since they opened) due to major construction on my street and both sides of the road being blocked by construction vehicles, and I was denied entry into the class. And I was not given the opportunity to come at a different time and just lost hat class, so in other words I just lost $22.50. I understand that policy is policy, however, policy needs to be consistent amongst all members. I have seen other members who (spend more money than me at the gym) be allowed to enter the class 10 minutes late. This is not good business practice. I don’t care that they don’t try to get to know my name even though I’m there once a week, what I do care about is knowing that I am not getting the same membership experience than those who willing shell out more money. No where in the membership comparisons does is say Basic members get less customer service than a Premium member. If it weren’t for the trainers, this review would be a 1 Star. Don’t go to this gym unless you’re ready to pay $200+ a month, otherwise, you will be shafted.

Expérience fantastique: Great coaches and welcoming staff.

Expérience fantastique: Friendly staff, clean, always a great workout

Expérience fantastique: Great workout, great staff, great time!

Expérience fantastique: David is my favourite coach, he's always like "nice weights I'm seeing", encouraging, giving tips to fix my bad form, and always encouraging to push yourself in a gentle way. Sophia and Matt J are my close 2nd favourites. The staff here sometimes workout with us and it's fun competing against them especially since they are in great shape. Thai and Santana are super friendly which makes coming to this location extra fun.

Expérience fantastique: This is a really wonderful OTF studio! The front desk staff are kind and committed to customer service excellence, the coaches are enthusiastic and motivating, and the facility is very clean. Every workout here is a great experience!

Expérience fantastique: All the staff are beyond helpful and kind. The trainers are great and keep you motivated and the front desk staff are always friendly and willing to help. Overall a great fitness experience!

Expérience fantastique: music can be too loud