Nautilus Plus Lasalle

Expérience positive: It’s my gym. Love the location… city views are great. There has been some new additions to equipment and changes to the space but the spin bikes are still not touched… it’s about time. Love the lighting

Expérience négative: They lied about their services as a selling point and when we tried to cancel our membership refused. We followed protocols and threatened legal action and we're "allowed" to break our contract for an extra fee. They do not care about customer service and we recommend to avoid unless you know exactly what your needs are in terms of fitness. Can't say much about the gym itself.

Expérience négative: Unfortunately by the time of the subscription it is sold to you that you can cancel your contract paying the monthly difference. However, my boyfriend and I have experienced a very different situation. He got some opportunities at work and with a lot of trips out of the city could not keep up with the gym. We tried to cancel the contract many times and it got refused. I don’t recommend Nautilus, unless you want to be locked and paying $60 a month without using their services.

Expérience positive: 设备有些旧，我去的那天是最热天气，健身房空调不工作了

Expérience négative: I am writing to express my dissatisfaction with the service I have received at your gym. In early February, I obtained a membership and sought clarification from an employee regarding the terms and conditions of the membership. Unfortunately, the employee failed to provide adequate explanations, and as a minor, I was not given a consent form necessary for my attendance at the gym. Additionally, I have been attempting to cancel my membership for some time now due to my busy school schedule. I was informed that I cannot cancel because of a one-month cancellation policy, which was not communicated to me when I signed up. This lack of transparency and poor customer service has been very frustrating. I am very upset that I have to continue paying for a service I am unable to use. I would appreciate it if you could address this matter promptly and assist me with the cancellation of my membership without further fees.

Expérience positive: Ok gym old machines but not crowded at all

Expérience fantastique: J'aime le nautilus de Lasalle , j'ai un entraîneur Samuel très compétent et aussi une esprit d'équipe entre les entraîneurs (eure)qui sont très compétents et les cours de groupes qui sont agréables et parfois intenses qui nous faites dépasser notre limite . L'accueil est très chaleureuse. Et Je vous conseil d'aller essayé !

Expérience positive: Very dated...but clean

Expérience positive: Bel endroit pour s'entraîner.

Expérience positive: It's an alright gym. Space can be crowded quickly, but equipment is spread out enough. Some staff are nice, some are less so. Although the machines are somewhat older, everything works perfectly and it's rarely broken down. In fact, in a year of going there, I think I've seen a single machine that was out of order. It was quickly fixed the following week.

Expérience négative: bunch of thievesssssssssss, dont come here -- go to another gym

Expérience négative: Avoid at all costs. They will do anything to get your business, and leave out key pieces of information such as the fact that if you do not cancel within 35 days then you are stuck paying for the entire year. “It’s in the contract” — however it’s something you should probably mention to the person signing up. It’s a pretttttty important factor. Go elsewhere, these people are crooks.

Expérience fantastique: Endroit très agréable et personnel accueillant

Expérience fantastique: Personnel très courtois, D'une gentillesse hors pair Bien informé... Très à l'écoute Très patient... Je recommandes à mes proches et amis (Nautilus Lasalle) L'essayer c'est l'adopter.

Expérience négative: Hopefully people see this before signing up all the 5 star reviews are fake for sure it’s a terrible gym! equipment is old and broken! people who work there are terrible at their jobs!! So they’re perfect for nautilus!

Expérience fantastique: An amazing gym. There are two sections to the gym, a cardio side and a weight side. You can also make appointments with personal trainers or nutritionists. The staff are super friendly, welcoming and willing to answer any of your questions. There are also an array of classes that you can take as well. It's definitely worth checking out.

Expérience positive: Belle ambiance et de super bon profs.

Expérience fantastique: Great facilities and amazing people. Highly recommended if you're serious about your health!

Expérience fantastique: Je suis une adepte du Nautilus Plus LaSalle. J'apprécie l'accueil et le dynamisme exceptionnels du personnel, des instructrices et des instructeurs.

Expérience fantastique: Personnel accueillant et très compétant.

Expérience fantastique: Fantastic place! Good équipement, knowledgeable friendly staff, comfortable atmosphere!

Expérience fantastique: Honestly my favorite gym in the Lasalle area. Good location, good machines and great people.

Expérience fantastique: Excellent service à la clientèle. L'équipement est fonctionnel et varié.

Expérience fantastique: I love this gym! The staff are always so friendly and helpful. The environment is very welcoming and motivating. I would recommend, definitely the best gyms in the lasalle.

Expérience fantastique: Professional and compassionate staff, fully bilingual with well maintained equipment and clean, clean environment. LaSalle is the new Montreal!

Expérience fantastique: Membre depuis 2006, et je n'ai pas l'intention de changer... excellent centre d'entraînement, Des gens formidables, Personnel formidable. Pas de surpopulation et l'équipement est bien entretenu et nettoyé régulièrement.

Expérience fantastique: Équipe très sympathique et cours de groupes donnés par d’excellent.e.s instructeurs.trices

Expérience négative: People getting their car keys robbed inside the gym and car stolen from the parking lot. No working cameras inside the gym to find perpetrators.

Expérience positive: Spacious.. bright because of the daylight coming through the big windows. Clean, of course, and not too crowded.

Expérience négative: Unhelpful management I got a membership , after 2 weeks , I changed my mind and decided to cancel It , went to the gym to do just that , I was met by an employee who « didn’t know how to » and then talked to a manager on the phone saying that I had to come back later in person because « no one else can do it » (nothing stipulated that in the contract). I couldn’t come back I had a flight the same day(I work abroad). He continuously repeated that I had to come back in person, and If I didn’t, I would get charged. I threatened legal action if was charged after I explicitly said I’m canceling my membership. All that just for another manager to call 4 hours later and tell me we can proceed by phone. Manager flashing his manager status instead of giving options. Poor experience

Expérience négative: My sister is under age, and they let her to register with my card, with out my permission. and they charge me for late payments over $150. thier service is the worst ever in my experience. really dangerous for kids. they don't even ask my sister if the card is under her name. so please becarfull with Lasalle Gym.

Expérience positive: Souffle de fraîcheur et introduction de nouveautés depuis l'arrivée d'un nouveau directeur. Bravo!

Expérience fantastique: Very well equipped gym! Has amazing machines for working out, free weights and cardio. Boxing room also! Very clean gym and very welcoming and polite staff! I would highly recommend this gym!

Expérience fantastique: J'adore cet endroit pour les cours de groupes. J'y vais depuis 20 ans.

Expérience fantastique: Très bonne salle, une bonne diversité de machines, en nombre suffisant avec un personnel très accueillant

Expérience fantastique: I love my personnal trainer

Expérience négative: Too focused on weight lifting. Poor cancellation terms. Some staff ok, others not.

Expérience fantastique: I am very satisfied with my membership! The gym is clean and equipped with a variety of equipment, as well as a sauna. The group classes are great and led by excellent instructors. I appreciate the plan they have in place, where we can receive money back based on our attendance frequency. It really makes a difference.

Expérience positive: J’aime l’expérience nautilus plus LaSalle

Expérience négative: J’ai été victime d’un vol de mon casier au gym ce matin Je me suis entraîner que 40 min et le voleur a eu le temps de couper mon cadenas et me voler mon sac de gym avec mon portefeuille et mes cartes de crédit C’est la première fois que je me fais voler dans un gym Je m’entraîne depuis plus de 30 ans et j’ai fréquenter des douzaines de gym et jamais je me suis fait voler Je crois que des voleurs fréquentent le Nautilus plus a v LaSalle Canceller votre abonnement ou ne renouveler plus à ce centre la Securite est inexistante

Expérience fantastique: Great environment that is welcoming and a pleasure to be in. Staff is cordial, knowledgeable and helpful. Variety of classes offered provides for flexibility. Overall experience has been excellent and I highly recommend this full service gym.

Expérience positive: Bon endroit et très complet.

Expérience positive: They pressure you into taking extra package, tell you that you can cancel within 30 days but omitto tell you you can't cancel the extra package

Expérience fantastique: Excellent staff, très propre, pas trop de monde. Très bonne expérience avec ce gym.

Expérience fantastique: I love this gym! All the staffs here are nice and always ready to help. Highly recommend it

Expérience fantastique: Awesome staff, fully equipped gym (except for power exercises that require throwing weighed balls.). They have a great selection of reliable machines and staff is very resourceful. They're always there to help with great advice, but the best thing is that they don't adhere to diet culture and, instead, they offer science-backed tools to help people achieve their healthiest.

Expérience négative: Gyms are created for improving body and soul. This gym has no soul ! Few machines and no soul! Furthermore questionable contracts terms. Not a pleasant experience for new members.

Expérience fantastique: Gym propre, variété de machines disponibles, généralement peu achalandé, personnel courtois. Je recommande.

Expérience fantastique: Bon staff, bien equipé, pas trop achalandé juste assez.

Expérience fantastique: Equipe très attentionnée! Environnement agréable très professionnel et sans pression! Bravo!

Expérience fantastique: Super `gym¨¸ tres propre, et ambiance tres bien, entraineurs de qualités, je le recommandes a tous et toutes.

Expérience fantastique: Nice gym

Expérience positive: Clean, friendly staff and cute girls. Loses a star for no bumper plates and only two squat racks, otherwise, everything you need.

Expérience négative: Ce Nautilus aurait GRANDEMENT besoin d’être rafraîchis. En plus de fonctionner mal, les équipements sont vieux et désuets. Je m’attendais à plus de la part d’un Nautilus. Si vous avez la chance de vous inscrire dans un autre Nautilus que celui de Lasalle n’hésitez pas!

Expérience positive: Good Gym with good equipment, and an easy location to get to.

Expérience fantastique: has a sauna! the pneumatic and cardio section has ample space and is rarely occupied

Expérience négative: Can't cancel a membership and working staff and uneducated money hungry grubbers. 1200$ for a diet plan and personal training is a rip off. Don't go here do yourself a favor.

Expérience positive: Nice clean place. Only complaint, understaffed. One person to handle everything. When I was visiting the gym, the employee had to leave me multiple times to help gym members at the front desk.

Expérience positive: Plenty of free parking ❤️ The gym can be cleaner and with better venting. Last time I was there, I could feel the dust going through my nose even with the mask

Expérience négative: The place is nice and clean, very professional staff, polite and courteous nothing against the staff they are very nice. But it is not a excuse to rip people they do not respect contract, they charge you without you consentement, they make change still charge money but never informe you. I went there to try to find a way to negotiate but they tool me in the most polite way they srew me and there is nothing i can do! I spoke with the manager and he told me if you call to make a complain at the customer service they will just transfer you too me and it will be an eternal loop because i wont do anything no refund no credit no delai. Im sorry for the super nice staff that work for such a compagnie !

Expérience positive: Masque obligatoire et bonne forme

Expérience positive: Its a great gym but they really need to stay open until 11pm .... 10pm is just too early to close

Expérience négative: Their CEO decided to keep charging after the gym was closed. This gym will go bankrupt because of this mistake. Be ready to find a new gym for yourself

Expérience positive: Good full service gym

Expérience fantastique: I love this gym. The people are very nice there. It can be intimidating because of so many real athletes that go there but its inspiring too.

Expérience négative: Lying employees, terrible management I’ve been going to this gym regularly for years, but I’ve recently had to move out of the country for work, and have a friend who agreed to take over the remainder of my membership (about 6 months). When I asked an employee at the front desk about this, 2 months before my departure, I was specifically told that it was possible to do so. However, when I brought my friend right before leaving to transfer the contract, the manager said there was nothing he could do, that the employee I talked to was wrong, and refused to work with me to make up for his employee’s mistake. So not only is this gym staffed with incompetent employees who don’t know their company’s policy, it’s also ran by a manager who doesn’t care, and refuses to own up to their actions. As far as the gym itself, I’ll let the other one star reviews do the talking.

Expérience négative: If you want to be the client of this gym you have to keep an extra close eye on your personal belongings and don't put any important and valuable things in a locker. One customer asked the employee to break the padlock on my locker and he did it with no doubts and no confirmation or investigation. I was absent around 2 hours and my locker was unlocked I don't know how much time. And when I returned and found my broken padlock - the explanation was that the client couldn't open his locker thats why they opened. But he couldn't open because it wasn't his locker!!Or he(she) could say that he has no key (lost, forgot...), but in that case anyone can open your locker with help of employee of the gym, take your wallet, clothes, car keys and go out and disappear. Be careful always!

Expérience positive: It's a little ironic that you have to take the elevator to the gym.. open up the stairway! :) good place overall though

Expérience négative: Management takes advantage of people

Expérience fantastique: Best gym in lasalle

Expérience fantastique: J'adore l'abonnement Boomerang! Et l'entraîneuse Marie-Claudel est vraiment super :):)

Expérience positive: Bon gym. Personnel professionnel. Il manque cependant une salle pour faire des exercices sans machines.

Expérience négative: Need some love and renovation. I went there once, will not go again.

Expérience fantastique: Cool

Expérience fantastique: great staff!

Expérience fantastique: Very nice gym

Expérience fantastique: Un excellent centre de conditionnement

Expérience fantastique: Staff very friendly and attentive. Group classes are fun and challenging.

Expérience fantastique: Un autre de leur excellent gym. Je le recommande sans hésitation.

Expérience fantastique: Client depuis 7 ans, ma santé s'est beaucoup améliorée.

Expérience négative: Les deux, anciennement trois, "gérants-réceptionnistes" sont toujours très accueillants, souriants et sympathiques !!! Zéro condescendance ! Ça parait qu'ils aiment leur travail ! (Sérieux, les gars, faites un effort) Attention, méfiez-vous des moisissures qui couvrent parfois les rideaux de douche et les parois qui les séparent ainsi que de l'apparition sporadique et subite d'insectes dans le sauna... Pour le reste, ça reste un Nautilus Plus. Love the franchise ! Cinq étoiles, et cette fois-ci, sans sarcasme... ni sarcasme au sarcasme. C'est vrai que j'aime la franchise. Espace, bonne ambiance, majorité du personnel sympathique à quelques exceptions près (qui a parlé des gérants? Dommage...), vue panoramique sur Montréal, clients sérieux, peu de "douche bags", équipements de qualité, etc. Attendez-vous à payer le prix pour cette qualité par contre : environ 55$ par mois taxes incluses (moins 1,50$ à chaque fois que vous y allez, excluant les services privés de nutritionnistes ou d'entraineurs) Concrètement, si vous y allez seulement 3 fois par semaine, ça réduira le montant de 18$, donc environ 37$ par mois si vous êtes assidu-e. (Client depuis 2006 avec interruptions dues à l'inaccessibilité des succursales)

Expérience fantastique: C'est mon gym

Expérience positive: De bon professeur mais Sé chair pour être en santé....

Expérience fantastique: Good service

Expérience fantastique: yo

Expérience positive: Bon gym, bonne sélection d'appareil, entreneurs compétant. Mais le soir ou j'ai oublié mes souliers, j'ai été déçu. L'heure de fermeture est 22:00 mais il n'y a plus d'accès ou de réponse après 21:30.

Expérience négative: Place is fine, but actual customer service when you call is the worst. They hang up phones to your face and they talk to you really rude. + Their super bad payment system sometimes unable to charge the payments and they come ask you for administration fees and threaten you with giving you to the collection agencies. Overall, with that lady at the customer service the worst GYM ever and we canceled all our memberships as 6 different people because of the worst Customer service lady ever. So if you don't want phones to be shut down to your face as a client, go to other gyms.

Expérience fantastique: Great franchise gym with multiple locations. Even during COVID they have taken great measures to ensure hygiene and safety. Highly recommend this gym

Expérience fantastique: Love the view during cardio

Expérience fantastique: Awesome location. The end.

Expérience fantastique: The staff is very friendly, and the equipment is top of the line. The classes offered are lots of fun :)

Expérience positive: A bit expensive but the location is very convenient

Expérience positive: Un gym propre et bien tenu. Les entraîneurs sont tous des diplômés universitaires en kinesiologie. L'atmosphère est sympathique et respectueuse.

Expérience positive: Been going here for years, it's pretty good, but careful for the mask usages in here. I saw two people today without a mask, and none of the staff said a thing as far as I saw. Aside from that, the place is exactly what you think it is, weights and cardio.

Expérience négative: Worst services ever. Stay away.

Expérience fantastique: Ambiance relaxe et professionnelle. En tant que fille, je ne me sens pas déshabillée du regard et c'est pas mal agréable!

Expérience négative: Tried for one day. Which was supposed to be free. But didn't get the reimbursement. Pressure tactics to sell you useless services from the beginning. Price: above average than competition. Number and quality of workout machines : below average than competition. In the area of Lasalle you have better choices hands down. The new econofitness the best value choice. Flex gym on dollard or gymzone on newman are way better on price, services and quality. Do not recommend at all.