
Informations sur Anytime Fitness
L6A 1C6, Maple
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Notre commentaire de FitFit Canada sur Anytime Fitness :
Anytime Fitness à Maple, Canada, est reconnu pour son ambiance amicale et accueillante. Le personnel, y compris des membres exceptionnels comme Rose, offre un environnement de soutien qui fait sentir aux membres qu'ils sont chez eux. Avec un accès 24/7, la salle de sport offre de la flexibilité pour des horaires variés, et les membres apprécient la propreté et l'entretien des installations, notamment après des rénovations récentes. Voici quelques points forts :
- Personnel Amical et Soutenant : Les membres louent systématiquement le personnel pour leur aide et leur professionnalisme.
- Variété d'Équipements : La salle de sport est bien équipée avec tout, des machines de musculation aux options de cardio.
- Excellente Atmosphère Communautaire : Beaucoup d'utilisateurs se sentent comme faisant partie d'une famille et apprécient la positivité partagée entre les membres.
- Cours Gratuits : La disponibilité de cours gratuits ajoute de la valeur à l'adhésion.
- Rénovations Récentes : La salle de sport a bénéficié d'améliorations qui améliorent l'expérience globale.
Cependant, certaines critiques expriment des préoccupations concernant la réactivité de la direction et l'entretien de certaines zones, en particulier pendant les heures de pointe. Il est essentiel que les membres potentiels considèrent à la fois les aspects positifs et les domaines nécessitant des améliorations alors qu'ils décident de leur parcours fitness. Dans l'ensemble, Anytime Fitness Maple est très apprécié par beaucoup pour son ambiance communautaire et son engagement à faire de la salle de sport un excellent endroit pour atteindre des objectifs de fitness.
Services, machines et classes dirigées
Anytime Fitness: Avis
Expérience fantastique: Been coming here for a couple years now and the people here are amazing form the staff to other gym goers. All super friendly and a great atmosphere. They have all the equipment you could need and I've been loving my time here
Thank you so much for taking the time to review our club.
Expérience fantastique: Anytime fitness maple is the best Gym to go to! Owner is the best, trainers are amazing and the staff are the best too! Love working out there, people are friendly, a big thanks to Rose, she is the best! Please sign up there! It’s a must!
Thank you sooo much!
Expérience fantastique: 24 hours gym free classes amazing instructors!!!
Thank you!!
Expérience fantastique: Been my home gym for a couple of years now. Staff has treated me like family. Always a good atmosphere inside maple anytime fitness. Their recent renovations have made the gym a nice space to catch an after work/school workout.
Amazing! Thank you so much
Expérience fantastique: Wow that girl Mara is a star, great help!!
Thank you!
Expérience fantastique: Great gym, renovated space is amazing! friendly staff
Amazing. Thank you!
Expérience négative: I used to be an active member at this gym for years. During COVID, the government forced them to shut down due to quarantine laws. I called to make sure I wasn't getting charged, and they assured me that because of quarantine, all memberships were canceled, and I didn't have to worry about my student membership being charged. Fast forward to the present day, and my family tells me there are suspicious charges on the family cards. They have been charging me for more than 3 years for the membership while I haven't gone and have been a member at a gym closer to my house. I tried to talk to the owner and her son, Alex, but they were extremely unprofessional and rude. Their attitude was very condescending and belittling toward their clients. I felt like I was genuinely being gaslit and juggled between the mother and son owners as they pretended they didn’t know what was going on, claiming the cancellation wasn’t "in the system's records anymore." I didn’t even want my money back, since I know that's very hard for small businesses; I just wanted some kind of membership credit so I’d feel like they didn’t steal $1,352 from me over the past 3 years. They kept ignoring my emails and delaying until they insulted me with an offer of "Pay for 1 year, get 6 months FREE!!!" Like you thieves didn’t just take 3 years' worth of membership from me. Their main defense was that you can't cancel over the phone, and whoever answered must not have known. How could I cancel in person if you were locked down due to quarantine and COVID restrictions? Everything they did was in completely bad faith and insulting to this community, as I was a 4x-a-week active member beforehand. I would stay away from this gym due to the unprofessionalism and disrespect displayed by the management, as they sarcastically mocked me for trying to find a compromise. At this point, I wouldn’t even take free membership credit, as I feel extremely unwelcome in the environment they have established at this gym. I'm also pretty sure the 5 star reviews are fake bots from deactivated accounts. I just hope karma exists, and if my review doesn't convince you to avoid this gym, at least pay with cash and don’t give them your credit card. Alex and Rose, you had your chance to be decent humans. I hope life treats you guys and your "business" with the same kindness that you have shown me. EDIT: Honestly ridiculous of you to come out and straight up lie to save face. I didn't write this review to get my money back or a free membership, I wrote it to warn others of what they might experience. Hopefully they don't make the same mistake as me for choosing to sign up to this gym. With how rough it's looking inside that gym, you guys need that money more than I do. Cheers!
This is an interesting story. From what you told us you never tried to cancel your account you simply assumed it would automatically cancel during Covid. You never needed to come in person and if you had actually called we would have told you the necessary steps to cancel. I understand you’re frustrated but at no time did you actually try to cancel your account until 3 years later when your parents noticed the charges on their card. You never once asked for anything other than a refund which I stated i would honour if you could find any sort of correspondence that you had attempted to cancel and rather than doing so you resorted to a google review. If you’d like to discuss this in person like an adult I’d be happy to help
Expérience fantastique: Nice and clean gym. Workout 7 days.
Thank you
Expérience fantastique: Great gym I’m 15 been working out hear for a year this gym loves it’s members gives great deals amazing staff and community here is great. Amazing place to get a good workout
Thank you so much!
Expérience fantastique: Staff is very helpful and friendly. Very straightforward .
Thank you
Expérience négative: The gym is fine - I went in a couple of times and it worked. The problem comes when you try to cancel your membership. I paid them for months AFTER I transferred my account to someone else (somehow, I was still responsible for $200~). I paid that, had it settled in December 2023. I just received another email today (June 2024) about my account being in collections again - despite written proof that my whole account had been settled HALF A YEAR AGO. I gave them a call today, and apparently, even if you call them, they can't do anything unless you specifically reply to the email (even if the email says to talk to their front staff). The email still goes back to this club, so why calling them directly doesn't do anything is a bit confusing. I'm not saying anything about Anytime Fitness as a whole, but maybe pick another one as your home gym so you don't have to deal with this. Edit: the owner commented that they apologized for the glitch - they didn't, nor did they reply to my emailed request for an update after I had gotten an email back about how they'd "investigate it" a week ago.
Hi we apologized for the glitch Thanks
Expérience fantastique: Great Pilates classes today, a lot of fun, highly recommended! ❤️
Thank you!
Expérience négative: I cannot believe there is no AC where the squad racks/bench press are. It is impossible to workout in a hot day, it is really awful pay for membership and to not receive an appropriate service. If you expect us as customers to meet your requirements such as bring a change of shoes, we also expect you to meet our requirements. (This has been an ongoing problem for over a year)
Hi! There most certainly is! We adjust according to the temperature outside. Perhaps a better approach would be to ask us to regulate it for you if you feel hot or cold at any given time.
Expérience fantastique: Alex is seriously just the nicest guy with such a way with words (really knows how to connect with ppl yk). He really helped me and my best friend feel comfortable in such a new environment and always waves with a smile. We were really scared of going to a gym at first but immediately felt at ease because of him and his relaxing, helpful, and casual but professional demeanor. He's totally great thanks Alex Congiusta I hope someone higher up reads this and tells you that you're good at what you do
Wow! Thank you so much! Yes we are so blessed to have him on our team
Expérience fantastique: Best gym in town
Thanks!
Expérience fantastique: Good gym, always clean.
Thank you so much!
Expérience négative: Called this place today Dec 21 around 8 pm for gym membership. A guy picked up and said he will call back in 5 mins. Never called back!!! What a customer service!
Hi! Sorry about that. Got really busy tried calling back today to make it up to you. Wasn’t able to get in touch! We tried to reach out to you several times finally get in touch and you denied being unsatisfied with our services.
Expérience fantastique: Best cleaning ladies I’ve never seen any one at any gym work so hard always clean here. Super friendly, nicest people I’ve met always so polite. Treat everyone in the gym like family.
Thank you! ☺️
Expérience fantastique: The perfect 24/7 gym to go to, even on National Holidays! Especially, when it's got, arguably, the best Fitness Trainer in the city. Alyssa Maric. ♂️
Thank you!
Expérience fantastique: A very safe and clean place to workout, with excellent equipment and attentative management. I fully endorse this facility.
Wow! Thanks so much
Expérience fantastique: Great gym wonderful staff neat and clean environment
Thanks so much!
Expérience fantastique: Phenomenal gym that has played a big part of my life for the past 8 years. Renovations look incredible and the crowd couldn't be friendlier. Definitely a very welcoming environment and I would highly recommend it for anyone looking for a new gym. Staff are amazing and the gym is well maintained.
Thank you!
Expérience fantastique: I have been going to this location for about 2 years (after the stupid pandemic restrictions were lifted). I am enjoying it. The renovations were a little disrupting but the payoff is a bigger gym and workout areas. Excellent. I also enjoy the effort the staff makes to set up exercise classes. When I can attend, I enjoy them. We need more members to attend them so that the classes can continue. The staff are great to work with and are very responsive. I WILL BE renewing. Cheers!!!
Thank you so much
Expérience fantastique: I've been a member of Anytime Fitness for over five months now, and I couldn't be happier with my experience. The 24/7 access is a game-changer for my busy schedule, allowing me to work out whenever it suits me. The gym is always clean and well-maintained, and the staff is friendly and helpful. They offer a variety of equipment and classes, so I never get bored with my workouts. Overall, it's a fantastic gym for anyone looking for flexibility and a welcoming atmosphere.
Thank you so much.
Expérience positive: Pretty dead most times i go due to it being 24/7, never have trouble finding machines. Would just recommend bringing earbuds or headphones because the music always sucks. But i feel like thats 99% of gyms tbh
Thank you for reviewing our club. We will work on music selection
Expérience positive: Hey guys.. as per their email it stated that there was Power Shutdown until 6am from Tuesday 25 to July 26 2023.. unfortunately I got here at 730am and the doors were closed and scan did not work... Not impressed.. it would have been better to advise members not to come at all,Until things are rectified. Hope everyone sees this before coming
Hi we are so sorry. This was a technical issue not at all our fault. System turned on at 6 am and apparently shut off agajn. We did however have it fixed in about an hour!
Expérience positive: Definitely not a bad gym, good machines and quite a large space in general. But my main issues with this location is the condition of the dumbbells in the free weights area and the barbell plates in the area where the bigger equipment is located. The free weights area is a nightmare; they're all mixed up and a lot of the bigger weights don't even have a spot on the rack so they are just sitting there beside the rack on the ground. The benches in that area are fairly decent, some of the taped ones could be replaced though. As for the barbell plates, not only are they also all mixed up across the area, a lot of them are breaking apart. I understand that to some extent, this is on the members, but surely you can't expect them to be organized when there is no place to put them after working out except on the racks on the machines. I would highly recommend getting plate storage racks for that area like the one where the office used to be. Furthermore, I again understand that it's also on the members to be careful to not damage the equipment, but today on their IG story (2023-06-16) they posted a broken dumbbell and said they "would not be replacing it". How are you going to punish the rest of your members for the actions of a few? All in all, the staff are quite kind for the most part, the machines are good, plenty of space to workout as well. But to keep your members happy, I would highly recommend investing in better storage racks for both the plates and the dumbbells and replacing the ones that are damaged. The new expansion is great (hoping to see the old colors back on the walls soon though, currently quite plain haha)
Thank you! We are working on a solution for the heavier dumbells. Colour is the new colour scheme for our new look based on our franchise recommendations.
Expérience fantastique: I don’t know why people are saying negative things about Anytime Fitness , they are blind ,bitter and need a life ! The gym is kept Clean , there’s lots of different machines and cardio machines , I personally love the new renovation which they were nice to do for their HONEST and TRUE members . The problem isn’t the gym it’s people who are disrespectful and disgusting and don’t clean up after themselves and leave the washroom and change rooms messy, the staff aren’t your maids! I especially enjoy the good variety of free classes .
WoW!! Thank you thank you thank you! I am so happy to read this review. Please continue to enjoy!
Expérience fantastique: It's almost been a month since I started coming here and so far really enjoying it. During the rush hours it might get packed and some equipments might be occupied. The price is reasonable and as a woman I feel safe coming here at night.
Thank you so much! We really appreciate this.
Expérience négative: Want to be a member but no one picks up the phone. Trying from last 5 days but no response.
So sorry about this. We have been so swamped with the expansion. Please give us another chance
Expérience fantastique: I go to this gym often and every time I go I have a wonderful experience. The staff are super kind. Naomi was very welcoming and friendly at the front desk and always say hi and refers to me by name. Great ran gym with terrific staff
Thank you so much for taking the time to review our club
Expérience négative: I’ve been going to this gym for 8 months now, the first 6 months went really well it was before all the renovations started. But since the renovations started things have gone downhill for me and this club. The first time I signed up with a 6 month membership i was assured that I would be able to renew my membership with something called a grandfather deal meaning if prices went up then I could still pay the price I payed for the first term membership, but was not the case and I payed about 50$ more to renew for another 6 months. The gym has also had several occasions now where they have closed the gym for a few days for renovations. There is another location 15ish minutes away so its inconvenient but go-able. What has really been inconvenient though is that recently when the gym is open some machines are unavailable to use. For example just today 4/24/23 the treadmills were unavailable to use after the gym was closed since friday afternoon. They sent out an email saying the gym was opened again, but did not clarify that some machines were still unavailable to use at the location. And they snapped a picture for the email, and I happened to be in the picture that was emailed to the gym users which I’m not okay with at all and did not consent to. And lastly for my new 6 month contract agreement i have only actually been given a 5 month term, not 6.
Hi there, it is very sad you decided to post here instead of reaching out to us. You are correct it is simply a clerical error and we owe you one month! As for the rest— during a renovation sometimes we would have to close to ensure everything is finished. Kindly indly present yourself to our staff so we can adjust your membership. As for the rest we have tried our best to renovate with the least amount of disruption
Expérience fantastique: Matt showed great professionalism helping me get my billing shorted out. Overall, great experience at the Maplewood location. Thanks again!
Thanks
Expérience fantastique: I’ve been to multiple gyms over the last few years and this is by far my favourite. It’s not the fanciest but it has everything you need, it’s hardly ever overly crowded, and my experience with customer service has been pleasant (shoutout to Rose). They’re also expanding which is great! I’m excited to see what the facility will look like once they’ve completed renovations.
Thank you so much Michael! It is our absolute pleasure!
Expérience fantastique: Super quiet in the early morning. With only a few early birds like myself, it's so peaceful, you can get a great workout done with all the equipment at hand, then head out to start your day.
Thank you for taking the time to review our club!
Expérience négative: The doors are closed, and no one did not open it. 2 times.
Hi there. Our doors are locked for member safety as our club members receive a key to access facility. Staff is jn the office to let you in for a tour or as a guest 9 am to 9 pm Mon to Friday 10 to 4 Saturday and 11 to 3 Sunday. When did you come in?
Expérience fantastique: Good staff. Safe, quiet, clean and economical.
Thanks so much
Expérience fantastique: Very good trainers positive interactions and overall a great place.
Thanks so much
Expérience négative: I think the recent 5* reviews might be paid by. Most of the profiles are restricted. I still go at this gym, but definitely don't have 5 star ambiance! EXPOSED INSULATION(Fiberglass) great health risk to lungs!! especially when you are constantly breathing heavy at 180BPM !! Still 5*?? Update after club replied: The picture wasn't false,In fact, i still have the video of that same day. I didn't post because of the privacy of other members in the gym. That area was opened to public to use.people were doing their workout in that area, and insulation shouldn't be exposed where people work out. In fact , i personally asked one of the contractors to cover it up. It is negligence of the club that didn't care beforehand.Yes, it has been covered now. You guys should accept the mistake and stop accusing me for falsify. UPDATE after club banned me: I can't refrain from preaching my freedom of speech. I am also a blue colar small business owner, and i respect my employees and customers and never put their health at risk, unlike you guys did with members. For sure, this club has been here for the last 15 years, and this isn't your first time banning someone for an honest REVIEW. Club contact me 2 time , once for saying remove the review beacuse there wasn't such insulation and secondly called me to say " I am not welcomed to the gym" . You guys never accepted the mistake and were narcissistic. BRAVO, Good luck with the future
Thanks for your review but this is the most unfair review. This was during demolition as we all know we underwent a renovation. This picture is isolated and false. Take a pic of that area now and post it Reply after second attack: Please refrain from posting such insanity! You are not welcome to continue to destroy small business. We have looked at your profile. You are a hater! We don’t want you in our club anymore. This gym has been around for 15 years. We support our community we supply jobs and are very well liked. This is just not acceptable. We have asked to reach out and have tried to contact you but you avoid us.
Expérience négative: I believe majority of low ratings are accurate description of the gym. The owner needs to reconsider her tone when responding to members.
Thank you for your review. The owner does not work day to day so please contact her and elaborate on your review. Also we noticed that perhaps you have an issue with the fitness industry as all your reviews are extremely negative
Expérience fantastique: Great spot to drop in for a workout, communication was excellent, they had every piece of equipment you could want, and the locker room was spotless. Thanks!
Thank you so much
Expérience fantastique: Absolutely fantastic facility/staff. The maintenance and cleanliness is a 5star for sure. Everyone is super friendly and nice.
Thank you for letting us know how your experience with us is.
Expérience fantastique: The gym is overall very clean and the staff is soo nice and welcoming
Thank you for taking the time to renew our club. Please stop in the office and say hello and let us know if there is anything we can do for you.
Expérience fantastique: Can’t live without anytime fitness
Awe.. thanks
Expérience fantastique: Been a member for years. Great staff, fair and reasonable pricing. Expansion is coming...very excited! Recommended
Thank you for taking the time to review our club
Expérience fantastique: amazing gym! i personally love the size and find it makes for a more personal experience and it’s nice getting to know other people/get their help. the staff are super friendly, especially stephanie who signed me up and was able to help me anytime i had a problem. i highly recommend this gym and can’t wait for the expansion and new machines :)
Thank you so much for the review on our club.
Expérience fantastique: The gym makes me happy I love it
Thank you! We are so happy you feel this way!
Expérience fantastique: Anytime Fitness is an amazing place to train! It’s very clean with a friendly and knowledgable staff. As the name says, you can train anytime you want! The equipment is up-to-date and there is a lot to choose from! I can whole heartedly recommend training at Anytime Fitness! A long time member, Mary
Thank you for taking the time to review our club.
Expérience fantastique: Awesome place to work out and can’t wait for expansion Great environment
Thank you for reviewing our club.
Expérience fantastique: Love working out at anytime fitness maple location... its super clean and organized I’m super excited for the expansion can’t wait!!! Rose the owner is so helpful always willing to help me with my gym routine.... thank you staff and management for all you do for myself and my family I so recommend this place to anyone looking for a gym
Thank you so much!
Expérience fantastique: I’ve been a member less than a year. The staff and management are professional, caring and always willing and ready to go over and beyond to help, especially Rose the owner. I am very pleased and highly recommend this location.
Thank you so much!
Expérience fantastique: I love working out in this gym. The staffs are super helpful. The gym is clean and well organized. They are expanding the gym with a new look. I can’t wait to bring my friends to check it out.
Thank you so much.
Expérience fantastique: “Great place to work out.” Absolutely friendly staff and great selection of machines. Looking forward to the expansion as well.
Thank you so much for taking the time to review our club
Expérience fantastique: Recently retired and joined ANYTIME Fitness in Maple. It was the best decision for my life. Having access to 24/7 gym within walking distance is amazing. Gym is huge with lots of equipment, free weights , washrooms and showers on 2 levels. Staff is also most helpful. Gym is going to get even better if possible. Owners rented adjacent location and renovations already underway to double the size. Anytime Fitness in Maple offers great value for money. Can’t wait for expansion to be completed. Kudos to owners and all staff!
Thank you so much for taking the time to review our club
Expérience fantastique: love, love, love! this place has been my second home for 4 years! and I am beyond excited to see all that this expansion has in store for us. It is a great gym; and it is about to get a lot bigger and better... new machines, a more functional space... the excitement is REAL. And look at how great this multi-purpose room is!
Thank you for taking the time to review our club
Expérience négative: Worst and most unprofessional club I have ever been to. The lack of communication is unacceptable and they should be closed down! The whole team are completely rude, the gym is disgustingly messy and never clean! You are better off going to a club in the Richmond hill area! Read the other poor reviews and gives you an idea of the type of owner you are dealing with. Unbelievable service.
Thank you for taking the time to review Very sorry you feel this way. We would love to make this better. Please provide us with your contact information so we can make this a positive
Expérience négative: They never answer the phone ☎️
Thank you for reviewing our club. We are sorry for the inconvenience. Please let us know how we can reach out to you and make your experience more positive.
Expérience fantastique: It’s an amazing gym if you want to feel part of a community! The staff are super supportive and friendly. Stephanie took the time to show me around the gym and demonstrate some equipment that I wasn’t familiar with. She gave me the confidence to start working out again. The gym is clean and tidy. The atmosphere is amazing, feels like a second home. Highly would recommend to anyone who wants a supportive gym!
Thank you so much for taking the time to review our club
Expérience fantastique: Great gym to workout at, weights and workout area well tidied, staff are very friendly and very helpful
Thank you for taking the time to review our club.
Expérience fantastique: Absolutely love it here! I have nothing but good things to say about the maple location. Yes it may be a smaller gym but i heard they’re EXPANDING. I am so excited to see what they have in store for us. The staff are always super friendly and knowledgeable, I’ve never had any issues. The room with the turf is such a great space to do your own thing. perfect amount of machines and love what they did with the weight room. definitely would recommend joining!
Thank you so much for taking the time to review our club.
Expérience fantastique: Nice gym that’s open 24/7. They have all the equipment you need - just not excessive multiples of everything. It is a smallish gym (compared to LA or GoodLife) but it’s a nice spot to get your pump in.
Thank you so much for reviewing our club.
Expérience fantastique: Since Renos this gym has improved 10 fold. Highly recommend for anyone in the Jane & Major Mac or Keele & Major Mac area.
Thank you for taking the time to review our club.
Expérience négative: Not the best kept or cleanest Anytime iv been too
Thank you for taking the time to review our club. Sorry you feel this way. We have hired a new cleaner and have really worked on perfecting this.
Expérience fantastique: Anytime fitness Maple is awesome!!
Thank you for reviewing our club.
Expérience négative: They never answer the phone, I cancelled my membership more than 6 months ago and they tried to charge me twice. I emailed them and they do not even respond and now I’m filing a charge back and possibly have to get a new card now. Absolutely insane the irresponsibility and all the low reviews are real.
Thank you for reviewing our club. Sorry for any trouble you may have had. Please provide us with your ckntact information so we can turn this into a positive
Expérience négative: The owner is very unprofessional. I was overcharged $20 twice and it took me 5 months to get my money back. She then ban me from the club and removed my key fob (while my membership was still active) for simply speaking to her kindly. Her excuse was I was “harassing” her. Im not the first to have issues with her, as friends of mine also had bad experiences with her, along with the other reviews. Phone calls are never answered, & emails are sometimes answered but weeks later. Very limited on equipment and space. Would not recommend this club to anyone.
Thank you for reviewing our club.
Expérience positive: It's enough good.
Thank you for taking the time to review our club
Expérience fantastique: super friendly staff, had many friendly encounters with Naomi and she’s always been able to help me! very clean and orderly :)
Thank you so much!
Expérience fantastique: Had an amazing experience here! The staff was accommodating and encouraging and provided assistance with a smile! The environment is clean and tidy and complies with the covid 19 sanitary standards perfectly! I cannot wait to come back! Definitely recommend!
Thank you so much!
Expérience négative: Dirty gym & terrible culture - People don't put weights away, no one cleaned up after their sweaty selves, weights scattered all over the floor, cramped, not a mask in sight, etc. Changeroom was a cramped 12'x12' square room which doubled as an open locker area, mixing people, coats, bags, shoes in one very uncomfortable area. I actually felt dirty working out here. Front door doesn't even close properly so if the last person in doesn't pull it shut, anyone off the street can walk in, make a mess and not give a hoot (not to mention no lockers so someone could walk in, take your stuff and disappear). I wouldn't be surprised if packs of younger guys specifically come here at this time for a free gym. I went Saturday, 5-6PM so perhaps it gets worse when staff is not in. I've been to tons of gyms - many Goodlifes, Anytime Fitnesses, boxing gyms, black iron gyms, etc., many of which are for serious fitness enthusiasts and not high end spa-gyms like Equinox, so I can handle a crowded & less clean gym. But this was next level. I would never recommend going here which is a shame because it has potential - there is a good variety of strength and cardio equipment, multiple rooms, lots squat racks, bumper plates, and specialty equipment for serious lifters, etc. But if the cleanliness and overcrowding isn't addressed, it's all moot.
I’m sorry you feel this way. Our door has been fixed! Things do break Amd we have to wait for service people. As for change room , yes get busy but we are a busy club. Not cleaning after one self, we try and advise all but unfortunately since we are 24 hours some just don’t listen ! Not to worry though we have a great cleaning staff that sanitizes daily. Kindly let us know how we can make it up to you!
Expérience fantastique: Very friendly staff
Thank you for taking the time to review our club
Expérience négative: I used to be a member it’s a good gym, but I don’t know if its open anymore, I’ve called and emailed since restrictions were lifted last week with no luck of getting a hold of anybody…
Hi there. We are open! We are so sorry we couldn’t be reached! We are just so so so busy assisting new member and existing members! Please stop by or email us. Not sure why that would entail a one star review though
Expérience fantastique: I've been going to this location for four years and my experience has been nothing but amazing. I have also visited Anytime locations in Ottawa and Gatineau, yet, there's something unique about the Maple location! It's a judgment free zone with plenty of space (with an additional workout area in the basement) and a plethora of high quality equipment. Not all gyms have trap bars, TRX bands, and the right equipment and space for calisthenics and box jumps. Rose and her staff here are helpful, friendly, and professional. The cleaning staff are also cool and do a great job at keeping it tidy.
Thank you so much!
Expérience fantastique: I'm in my second year of membership at Anytime Fitness Maple. I'm 75 years young. They provide me with everything I require for fitness and workouts to maintain my health. The staff are professional, helpful and very friendly. Rose and her staff should be commended for the caring service they provide at Anytime Fitness Maple.
Thank you so much! Keep Strong and keep doing what you are doing
Expérience fantastique: Personally my favorite Anytime location,I have been to pretty much every location in the GTA. This is the only location where I am treated fairly and not harassed to provide information about myself. A non judgemental space I can feel free to do all the things necessary to build muscle and strength, heavy deadlifts etc, which unfortunately is rare nowadays. The equipment is great, not every gym has a Trap Bar or dumbells that go over 100lbs. Bottom line great value gym for someone thats actually there to workout! These are tough economic times and owners of such establishments need to find creative ways to maintain profit margins while not jacking up membership prices and i feel they have done this quite well. I only wish certain members were more respectful of the facility and not try to sneak guests in after hours and put their weights away when done using them.
Thank you so much!!!!
Expérience négative: After 9 pm when the front reception leaves, the gym is full of 15 year olds using occupying all the weights! This is horrible, because these kids didn’t pay to be at the gym and use their friends access. Either do something about this or have an age limit on who can enter! If you are a person that goes to the gym regularly as I do, I don’t recommend it. Management please do something about this. And upgrade your weights they are really old!
I’m sorry you feel this way. We check our cameras and have apprehended the offenders.
Expérience fantastique: Such an amazing gym!! The staff are so helpful especially Naomi and it made me feel comfortable that there was female staff my age :) great equipment for a great price! Thanks Rose :)
Expérience négative: Normally I wouldn’t take the time out of my day to write a review but I genuinely wouldn’t recommend wasting your time or money here. Absolutely sickening level of customer service. I do not think Rose understands that the only reason she has a job here is because of the users who pay to use the facility. Her main job is literally customer service. I come in looking to start a membership at this location, switching from another gym for convenience purposes. I approach Rose (who is walking around the gym eating her lunch) to enthusiastically ask if I could start a trial period for a membership. She was also just very rude to two other individuals who came in just ahead of me (who were very friendly). I told her that I was going to be going back and forth from Ottawa every once in a while so Anytime would work well for me. Before listening to my needs, she claimed she did not want to give me a trial period since ‘I said I wanted to buy my membership in Ottawa’ - not what I said. The conversation went back and forth, me trying to clarify the miscommunication, and her not listening. I told her she was being rude and unaccommodating to which she replied “that’s just my personality”. At this point I simply walked out. Disgusted. Update/Reply: I’m really not sure why you would accuse me of sneaking in, the first thing I did was find you…
First and foremost you snuck in. I asked you to swipe and then you told me exactly what you know to be there truth! You were not a paying member! You snuck in! I offered you a one day pass or a guest pass since you told Me you lived in Ottawa. Cheers!
Expérience négative: Id give a negative response if I could. Worst customer service, zero communication skills and terrible management. I don’t even know how the manager is a manager … Literally have to harass them with multiple emails and phone calls just for a lousy and unprofessional response back.
Sir we are sorry you feel this way. We have tried to desperately to accommodate. Unfortunately nothing can be done to make you happy in the most fair and professional Way even though we over extended ourselves
Expérience fantastique: Rose is awesome. The gym is great and conveniently located. Don't listen to the clowns leaving negative reviews, they are completely unfounded!
Thanks so much for taking the time to leave us a review. Please let us know if there is anything we can do to make your experience even better
Expérience fantastique: I really like this gym, it’s not one of the huge warehouse ones which seem so impersonal. The staff are very friendly and I always feel welcomed when I come in! They also recently updated their functional training equipment and it’s a really nice functional training space now. Happy with the staff, service, and the environment.
Wow thanks so much!
Expérience négative: Very rude manager. She doesn't respect and she is very racist. They don't wear mask in the office and don't following the Covid rules. You just answered my review, I hope you and other people see it! : Yes the owner is absolutely a resist. She knew that I wasn't able to talk rude and have attitude like her, because I am new in Canada and learning the language. I also saw other reviews about the owner. That's sad for the business..
Hi there hour comments are unfounded. How are we racist! That is a complete offence to us.
Expérience négative: I canceled my membership more then month before and they keep taking money from my account. Once I tried to contact and receptionist Naomi doesn't know how to process or stop payment. After making 3 different appointments I am still working on it and couldn't stop payment or reimburse BE AWARE SHEIKH NOMAN HAFEEZ
Sorry for any issues you are having with your membership. Kindly email [email protected] so we can investigate. Please state your full name address and phone number in your email It is not acceptable to come into our place of business and threaten us.
Expérience fantastique: Love this, nice customers
Wow that’s amazing. Thanks
Expérience négative: Bad gym, waste of $$ and employees are rude. Goodlife fitness is a much better option than this dying bad business
Ali, unfortunately you are not in our data base, not as a potential member a member or a past member. Kindly identify yourself and provide us with an email or phone number so we can try and rectify
Expérience fantastique: I have a member with Anytime Maple for many years . I have had a wonderful experience through the past decade of being a member . The owner keeps the place in great condition always updating and adding new equipment for us members to have a wonderful experience . The gym is clean and the staff is very professional and friendly . Most definitely going to be going here for many years to come . A+++ and in the heart of Maple . Thank you for all your hard work during the pandemic too - I always feel safe there .
Thank you so much! Your appreciation means more than you know! Thank you so much
Expérience négative: bad service
Thank you for taking the time to review. Please tell us how we can make your experience better. We have searched our entire data base and don’t seem to have you listed anywhere. Kindly email us or call club via phone so we can learn more about the “bad service” you received
Expérience fantastique: Very polite and professional staff, they are very organized and do a great job keeping the gym nice and clean highly recommend
Thank you so much!
Expérience négative: The owner here is very unprofessional, she yells at members and complains about her own gym being dirty and broken down. Maybe she should stop yelling at guest and invest more money into repairing the gym and adding new equipment.
Please refrain from posting incorrect nasty messages. The owner isn’t even at this location as she is on a leave. Club is clean and equipment is in excellent condition. Please identify yourself as we have searched this profile and you are not a member or a prospect!
Expérience fantastique: Love this location. Best equipment and trainers are great.
Thank you so much for your review
Expérience fantastique: We have been going for about 3 years and it has been like our second home. Now after this quarantine, the place is spotless with heavy sanitizing measures!
Thank you so much! We hope you keep enjoying our club!
Expérience fantastique: Great trainers and an awesome facility. Highly recommended
Thank you for your review.
Expérience fantastique: Great place as 24/7 Concept team are very supportive .
Thank you so much for taking the time to review our club. Please let us know if there is anything we can do to make your experience an even better one
Expérience négative: Anytime Fitness is a great gym franchise and have a vast array of equipment for all your fitness needs. Main concern with this location is the layout. People who are claustrophobic would not enjoy the general layout due to very close walls and tight spaces. Gym is moderately small and it seems as if you are entering someones house and not a gym. Also has poor ventilation.
Thanks for taking the time to review our club. Please let us know how we can make your experience a better one
Expérience fantastique: Have been a member of anytime fitness for many years now, Friendly staff, very convenient! They NEED TO HIRE a team to CLEAN the gym UP!
Thank you for your review. We have a cleaning team. Unfortunately they have not lived up to our expectations and have been picking up the slack in between but have just found another company that will hopefully live up to our standards
Expérience fantastique: Been going for about 3 months now. Everything is stocked fairly well, machines work, people and staff are friendly. Easy to strike up a conversation with anyone in there.
Thanks for taking the time to review our club. Please continue to enjoy
Expérience fantastique: Friendly staff, and a positive, encouraging environment to achieve your fitness goals! Offer a wide variety of classes at many times throughout the week. Very clean, and recently renovated as well. Also, a lot of space available to work out with others, or privately. A few machines are currently not working, but they are in the midst of getting these repaired.
Thanks for taking the time to review our club. Please continue to enjoy and let us know if we can make your experience with us an even better one
Expérience fantastique: Been a member of this gym for many years. Conveniently close to home. Staff is very friendly and knowledgeable. Staff member Mike has been amazing and has helped me reach my new goals. The membership fee is excellent when compared to other gyms.
Please continue to enjoy! Let us know how we can make your experience an even better one
Expérience fantastique: Great place service and staff
Thanks for your review. Hope to see you again soon.
Expérience positive: A bit small. But decent spot!
Thanks for your review. We have tried to get more space but are doing the best we b with the current size. Please continue to review
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