Orangetheory Fitness

Expérience négative: Been a member of this gym for six months, and while the equipment and facilities are decent, the management leaves much to be desired. There’s a clear lack of organization, and it affects everything from billing to customer service. I’ve had several problems with billing, including being overcharged and not being properly notified about rate changes. Every time I try to address this with management, I get conflicting responses or promises that never materialize. Overall, the gym could be a lot better if the manager Angela took a more active role in addressing issues and providing better customer service. It’s disappointing because this place has potential, but the leadership is seriously lacking.

Expérience fantastique: This the best studio there is! From the owner, to the staff and coaches, you are welcomed from day 1! I have tried classes at different times and all the coaches are amazing and encouraging, you will definitely see the results you want. I am really thankful to all the coaches for pushing me outside my comfort zone and showing me what I am able to do, not only my body but my mind have been transformed! Thank you OTF Creekside, you rock !!

Expérience négative: I really enjoyed working out here, until I injured myself and was unable to lift weights anymore. I was told that I could put my membership on hold until I was physically able to workout again. They repeatedly charged my credit card, the first few times I called them and they reversed the charge. The last time it happened I asked to speak to a manager or someone in charge. Angela called me and started flipping out at me on the phone, I was shocked because she is usually super nice. She told me that they would not be reversing the charge. I asked to speak to the owners and she said they would not be getting back to me. A few times I asked her to lower her voice as it was making me uncomfortable she said there was nothing wrong with her tone. At the end of the call she told me to not bother coming back she would just cancel my membership but I was also not getting my money back. So great place if you are heathy....hurt yourself and then it's all about the money!!!

Expérience fantastique: Matt and Angela made back to back drop ins from the the US super easy and welcoming. Clean studio with good amenities. Looking forward to coming back again next year

Expérience fantastique: Orange Theory changed my partner and I'm life. It's the best thing for people like us who like to be motivated by a coach. The people here are a community. It's great to be a part of it.

Expérience fantastique: At Orangetheory fitness we focus on getting healthy from the inside out. All the other “goals” will take care of themselves! Come use data to train hard enough to change the body but not too much for the body not to recover. There is science to achieving your goals. Too much cardio!? We have purely weightlifting classes and purely treadmill classes. The sun is out and more people head outside for their cardio, which we encourage , although don’t lose focus on your important strength training.

Expérience fantastique: What a fabulous place for a workout! Amazing energy from the coaches and of course, the music! No matter how you feel when you arrive, you will have a smile on your face when you leave! Love my OTF Creekside!!

Expérience fantastique: Always a great workout! Love all the coaches and everyone there!

Expérience fantastique: I've been going to OTF Creekside since 2015 and I'm so grateful for what it brings to my life. The front staff are friendly and always very helpful. The coaches are so motivational and knowledgeable. I feel healthier and more fit every year, and OTF is a significant reason for that.

Expérience fantastique: This is literally my go to place for a great workout! The coaches are super knowledgeable and friendly and really easy to get along with. They will help you modify any exercise to your ability and injury restrictions. The studio is kept very clean by all staff - who by the way are also super friendly and helpful. The community of people at this studio are also very friendly and bubbly. Other studios don’t give me the same feel as my home studio here. Would definitely recommend!

Expérience fantastique: You feel community and family in this branch! Best coaches ever, very supportive and honest in their feedback and coaching, which makes your mind comfortable at workout. The coaches are truly motivative and you will definitely feel and see the results on your mind and body! I am really thankful to all the coaches and nice people work at Orange Theory - Symons Valley Branch, which sincerely dedicate their time and energy to our community!

Expérience fantastique: The best workout and the coaches are amazing!

Expérience fantastique: Always a great workout, the staff and coaches are awesome!! I’ve been going to Orangetheory classes for 7 years now, every class is different and I still look forward to them!

Expérience fantastique: I’ve been coming here for 10 years and it is my favourite place and my favourite workout! It has the best atmosphere and the most amazing coaches!!

Expérience fantastique: Im new to anything to do with fitness. After listening to my sister in law, who really enjoys Orange Theory, I decided to join for a trial class and I was surprised at how much I enjoyed it. Now after conquering 10 classes, and finally admitting that I'm not allergic to exercise , I've started my journey into a healthier lifestyle. Thank you to Orange Theory and the wonderful instructors. I appreciate it.

Expérience fantastique: OTF has the best workout ever! This is the first gym that I cannot wait to go to every morning and every day is different! And the staff at the Creekside location is friendly and a pleasure to talk to every time!

Expérience fantastique: Such a great community at #OTFcreekside. All the staff are so friendly and the coaches are the best and so invested in the success of the members. Love my time spent every single time at the gym

Expérience fantastique: I've felt amazing ever since starting at Orange Theory and all the coaches motivate me to continue my fitness journey even when I'm not feeling 100%! If you're looking for good community and workouts then this is the place :)

Expérience fantastique: I love the atmosphere at creekside Orangetheory The people that come here are truly the best people The instructors are amazing and so motivating I have recently turned 60 and I am the strongest and in the best shape I’ve ever been Creekside Orangetheory is truly the Best Thing I could of ever done for myself It’s really So Good !!

Expérience fantastique: Coaches access staff are friendly and helpful! Love the vibe in there every morning!

Expérience fantastique: Love all my sessions at OTF Creekside! Highly recommend -Sonia P.

Expérience fantastique: Great place with lovely coaches !

Expérience fantastique: I have been here for 8 months. I love working out here. Great community and nice workouts.

Expérience fantastique: In the past I have always “donated” to gyms. I signed up for a membership and never went. With Orangetheory you are held accountable. The coaches are amazing and the staff are super friendly! I have been going for 5 months now and I am amazed everyday by the improvement I am making. It feels good to have energy again!

Expérience fantastique: I throughly enjoyed the class. The group motivation helps but there was also personal attention and engagement. The class Orange 60 also seemed like a good complete workout of cardio and strength.

Expérience fantastique: I love the coaches here and the 5am crew. Everyone is so easy going and friendly. My entire experience at this Orangetheory has been positive.

Expérience fantastique: It left me wanting to come back right away and workout again. They were very welcoming and accepting of my fitness level!

Expérience fantastique: I liked the fact that the sessions had a cardio as well as floor exercise model. Also, one can maintain their own pace while also being part of the group. Especially loved the Lift sessions.

Expérience fantastique: I never thought I would enjoy instructor-led group workouts. But since I started at OTF, I've noticeably become stronger and more fit. The staff always welcome everyone who attends, and the coaches encourage us to push our bodies and see how strong we really are.

Expérience fantastique: Great facility. It’s clean, and support staff and coaches are knowledgeable, kind and motivating. If you have injuries or need modification in your workout- always options that coaches will tell you about. The culture is the best! Anyone is always welcome ! Kindness in abundance here! And- you get fit and strong if you show up regularly. Young or not so young- no discrimination!!

Expérience fantastique: OTF Creekside is awesome! Love the atmosphere and gym family you build!

Expérience fantastique: The wonderful workout at this gym is invigorating, leaving you feeling refreshed and energized. The great coaches provide expert guidance and motivation, ensuring you reach your fitness goals with confidence. The facility is impeccably clean, creating a hygienic and pleasant environment. Plus, the economical membership fees make it accessible to all, making it an excellent choice for your fitness journey. Thank you orange Theory for keeping me active.

Expérience fantastique: Great workouts in a fun atmosphere! The coaches and staff are always friendly, energetic and personable. I love coming here!

Expérience fantastique: I love how you can get a complete workout in 1 hour without having to find a routine. The coaches are all awesome too, which is great for motivation.

Expérience fantastique: I love the challenge, the challenge energy-filled atmosphere. Results!!

Expérience fantastique: Amazing coaches. Wonderful atmosphere! Very welcoming.

Expérience fantastique: Coaches are great. High energy & fun at every workout. The structure of the workouts are perfect for all levels of fitness.

Expérience fantastique: Great workout, amazing coaches!!

Expérience fantastique: Best 60 min workout! Love the community at OTF.

Expérience fantastique: Awesome classes! Fantastic community!

Expérience fantastique: Been a member for a year now and I can’t imagine my life without OTF. The instructors are all so motivating and amazing. Check it out!

Expérience fantastique: The best gym experience and workouts!

Expérience fantastique: It’s a great gym, amazing people and classes!

Expérience fantastique: Awesome class today! Love the dj

Expérience fantastique: Great Gym! Always a good workout and the amazing coaches make it lots of fun!

Expérience fantastique: Love OTF!!!! Great staff!!!

Expérience fantastique: OT Creekside is simply amazing!! From day-1, I felt welcomed and supported in my fitness journey. I have been a member for about 6 or 7 years now and still love it! The coaches and front staff are incredible. I couldn't imagine going anywhere else.

Expérience fantastique: I love the great energy and knowledgeable coaches. Everyone is so welcoming and positive. The workouts are challenging but I always feel great after.

Expérience fantastique: Fun workouts and the coaches help motivate me to keep improving.

Expérience fantastique: Great workouts! Awesome coaches. I recommend OTF to everyone looking for a fitness studio.

Expérience fantastique: Such a supportive family!

Expérience fantastique: Always a fun, energetic workout. Staff are really friendly

Expérience fantastique: The overall experience at OTF Creekside has been great since starting in 2017. The workouts are challenging and the coaching staff is awesome!

Expérience fantastique: I joined Orange Theory with hopes of finding something to keep me accountable when it comes to exercise. I have never ever been to a gym in my life and the thought of trying something like this was a little intimidating. Well, I was very wrong. The staff and coaches at OTF Creekside are the most supportive, encouraging, and inspiring group of people to help me reach my fitness goals. I felt welcomed the moment I walked in. Coach Ronnie always knows when to push me a little more or Coach Nadine brings me over a heavier weight cause she knows I’m stronger than that! Over the last three years I’ve gotten stronger, healthier and happier thanks to them. Shout out to 630am 90 minute crew!!

Expérience fantastique: I always leave feeling like I've done a triathlon - or what I think it would feel like to do a triathlon in 55 minutes. The staff, coaches and fellow attendees are the best around!

Expérience fantastique: I have never felt more welcome at a fitness facility. This location has the best front desk staff and coaches. Everyone truly takes the time to get to know you and build a relationship with you. The coaches have pushed me to more than I thought was capable for myself. They push me to truly be my best. I love how fast the workouts go and I can get into the gym and not have to think about what I'm going to work on. Everything is already planned and is different everyday. Not to mention the energy is electric and so welcoming. I always sweat and get a great workout in. I never leave feeling I should do more. Its great for all fitness levels. Power walkers, runners, joggers, this gym caters to every fitness level. I think that's my favorite part. Everyone belongs at Orange Theory.

Expérience fantastique: Today was open house with DJ Sesha...what a class, loads of energy . Still nothing bad to say... I am living my best life at OTF. ...For me exercise was something to be endured... unless it was boxing (which is hard work and fun), but... and I NEVER thought I would say this,.. OTF at Creekside has me ADDICTED . Great coaches, staff and members and an endless number of ways to compete with yourself. For context... I am in my 50s, and as I like to say, curvy. The members are all ages, sizes, and fitness levels and everyone is friendly and supportive.

Expérience fantastique: Great community and great instructors!

Expérience fantastique: Coach Matt and Ronnie are awesome they take time to guide me since I am new to the studio it means a lot to me and it makes me motivated.

Expérience fantastique: Great workouts, great sense of community, great mix of cardio and strength.

Expérience fantastique: OT (Creekside) is a fantastic place to be!! All the trainers are super nice and take an interest in you no matter what fitness level you’re at. Shout out to Ronnie, Rachel, Nadine and Jaclyn! Overall vibe is great! I feel amazing every after work out. Higly recommended to my family and friends.

Expérience fantastique: I joined back in Oct of 2022 and it was the best decision I’ve ever made. Being 3 months post partum I need to get my body back and be able to kee up with having a baby. OTF helped me do that and more. I’m down over 50 lbs. The coaches are amazing & helpful in your fitness journey. 10 out of 10 recommended!!

Expérience négative: Trying to order a sandwich from subway 2 does down, and can still hear your music. Please show respect for your neighboring businesses. Doesn't need to be full blast next to eating establishments

Expérience fantastique: The workouts are always different. The coaches motivate you. The staff is friendly and greet you by name. The members are encouraging and everyone celebrates each other's successes.

Expérience négative: The owner and the front desk lady are extremely rude. Not impressed

Expérience fantastique: Best "gym" ever! It not a gym...it's a lifestyle. It's a supportive OTF family. I love OTF . I just finished coach Rachel's strength class. And I feel awesome. As soon as you walk through the doors OTF you feel empowered. I been a fitness trainer for 40 years and this is the best workouts I ever done. OTF classes are constant throughout all of the studios and the same feels as well. The coaches are amazing and so well trained. I will be a member for the rest of my life. My mental well being depends on OTF. As a side note...the front desk staff are amazing too! OTF IS THE BEST bar none!

Expérience fantastique: This is an amazing gym! Was never a gym person and worked out at home but didn't see much results. After joining this gym I definitely saw results not from dieting but from actually putting in the work. The coaches are great! Never thought I would miss going to the the gym when I'm not able to. Would definitely recommend.

Expérience fantastique: Amazing coaches , amazing staff and superb training. Love this gym

Expérience fantastique: Yesterday workout really killed me ohooo. I have been going to gym to play lol If after workout you don't take advil for soreness then you been playing. I didn't feel so much soreness until late at night yesterday had to take advil for pain relief. Booked 3 days this week wish me luck not easy ohooo. Feel free to check orangetheory out they offer one hour session for free but trust me you be coming home sore will be worth it. I highly recommend orangetheory to anyone especially new beginners. All the coaches plus eveyone who workouts there are all nine and friendly.

Expérience fantastique: great workout, always fun. you burn a lot of calories and feel much stronger than ever!

Expérience fantastique: This OTF is amazing! I really enjoy my classes with coach Ronnie! Cassidy and the rest of the front of house team always answer my questions and are very welcoming and friendly!

Expérience fantastique: OTF makes you feel like part of the family. We all have our own fitness goals which might be for your mental health, loose some weight, meet other members, etc. The equipment is great, coaches are motivating and you'll love the results from the variety of workouts. A+

Expérience fantastique: Amazingly Facility

Expérience fantastique: I always thought it was intimidating...but at OT you are only able to work at your pace and don't need to worry about keeping up with others. There is every type of athlete in the gym and everyone is successful every workout. It's been amazing seeing my transformation of strength in the past 2 months.

Expérience fantastique: Perfect if you want to achieve your fitness goals. They pay attention to you and help you in your fitness journey.

Expérience fantastique: My experience with OTF has been very positive since I started. I'm very familiar with what gyms offer however I decided to try OTF even though it's a little bit out of my gym budget. After a few classes I understand why it is a bit more money. It is a group personal training which I love. I don't do any planning of my work out. I show up and leave all sweaty after every class (shower available).

Expérience fantastique: I love working out at OTF. I feel comfortable and confident knowing I’m doing everything well under the supervision of the coaches, they motivate you and you’re able to perform your best each time.

Expérience fantastique: Amazing, caring staff who watch and assist throughout the classes. A great workout from beginner to maintaining with variety and challenges but no pressure to do as well as the person next to you, everything is set for your own personal goals and abilities. The set up and running is professional and the staff are all knowledgeable. I would recommend this work out program for anyone.

Expérience fantastique: I always feel supported and taken care of this location and I'm consistently pushed to perform at my highest level. Manager Jen exudes warmth and friendliness, and head coach Ronnie is tough but kind - you'll leave WANTING to impress her. OTF has been an important part to my internal and external transformation and the studio is always clean and well-maintained.

Expérience fantastique: The coach is very welcoming and motivating and makes sure you are not left behind!

Expérience fantastique: Friendly, very helpful and everyone has so much patients.

Expérience fantastique: Clean studio, friendly staffs, great coach motivated you to push yourself to the best time and extreme limits ❤

Expérience fantastique: I love orange theory fitness it is a excellent workout with this place I never in my life have used a rower or trx strap or ab dolly or the medicine ball or a bossu ball I have lost some weight I used have big legs arms and I used to have a big chest and a big belly I have achieved some fitness goals but i will still be coming because I have a eating disorder and a disability that why I am not going to stop

Expérience fantastique: Front office staff is so helpful, always smiling and ready to help when needed. So far most of my classes were with Lisa and she is awesome.

Expérience négative: This is good for anyone who needs a lot of structure when working out, but it is way OVERPRICED for what you get. Also, you have to sign up for classes and risk forfeiting a class if you are late or cannot make it. It is much cheaper to get a full year membership at a fitness club (e.g. YMCA). Fitness clubs have proper change rooms, saunas, etc. and you can go at your convenience --- and it's not hard to build a workout routine, there are tons of videos online that you can use to change up your workout and/or you can occasionally hire a fitness instructor for a session or two to help build a routine.

Expérience fantastique: I’m not someone who enjoys cardio, but OTF has helped me discover how fun & rewarding it can be. Workouts are well organized, but sometimes have a lot of ‘components’, so don’t feel bad if you’re confused at your first session. You’ll start to see patterns quickly. All the coaches are more than willing to help, gently correct form, provide alternate exercises etc, and the front desk staff are knowledgeable, friendly, and keep the place spotless. You can go as hard or ‘not-hard’ as you want to at each workout, and being a stats person, I love the data that you get from the heart rate monitors. It is a little on the more $$$ side for gyms, but if you’re someone who won’t self-motivate to do cardio, it’s more than worth it. Side note: it’s pretty telling that all the one-star reviews are people who showed up late (when they specially say come early to the first workout)....

Expérience fantastique: Great gym with friendly staff

Expérience négative: Stop spamming me! I've never been a customer and this isn't the way to win me over as one!

Expérience négative: Showed up in -30degrees for orientation but was told I was too late. Honestly wanted to avoid the 30 minute sales pitch so figured 7 minutes late wouldn't matter. I wasn't allowed to try the class. Waste of my time for an overpriced gym.

Expérience fantastique: By far the best workout and coaches. Totally worth it

Expérience fantastique: Creekside coaches rock! Thanks for giving me a great workout by keeping my honest with my form.

Expérience fantastique: Amazing workout, friendly staff, good location with plenty of free parking.

Expérience fantastique: Awesome coaches and staff. The workouts are always different and I always leave with more energy!

Expérience fantastique: I never leave disappointed in the workout or myself!

Expérience fantastique: Absolutely LOVE OTF Creekside. It's a solid 1 hour workout with a great mix of cardio, weights and rowing. The staff and community at this location are truly special and make this my favourite workout!

Expérience négative: Well they mean it when they say arrive 30 min early for a class, if you arrive 20 min early they don’t let you take it, but they let you drive there in person to get the message. Guess they don’t need money.

Expérience fantastique: It's a well-balanced workout; I feel like every muscle gets worked. The templates are interesting and never the same so they keep me engaged. The group atmosphere and the coaches are fun and encouraging. Best of all, the workouts make me sweat, like a LOT!

Expérience fantastique: Really friendly staff, and workouts are always legit. It's a good way to get in race ready shape specially if you do OCR.

Expérience fantastique: Best one hour workout I’ve ever had. Ronnie and Sarah were very motivating and guided me in every step of the circuit. Would highly recommended.

Expérience fantastique: The results have been amazing, my energy is up and I feel stronger and fitter. The instructors are so helpful in keeping you motivated.