Informations sur Anytime Fitness

2945 Jacklin Rd #174
V9B 5E3, Victoria
+1778-433-0247

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Discover Anytime Fitness Langford, your 24/7 community gym designed to help you achieve your fitness goals! Enjoy top-notch equipment, expert personal training, and a welcoming environment for all fitness levels. With flexible memberships and access to over 5,000 locations worldwide, you’ll always find support and convenience wherever you go. Whether you’re into strength training, cardio, or group workouts, we’re here to empower your journey. Stop by for a free trial today and see how we make healthy happen!

Notre commentaire de FitFit Canada sur Anytime Fitness :

Anytime Fitness à Victoria, Canada, est une salle de sport de premier ordre qui offre un excellent rapport qualité-prix sans frais cachés et des contrats flexibles. Les membres apprécient les installations propres, l'excellent équipement et une atmosphère accueillante et non intimidante qui la rend parfaite pour les débutants. La communauté solidaire et le personnel amical contribuent à un environnement d'entraînement positif. De nombreux utilisateurs soulignent la haute qualité de l'entraînement personnel, en félicitant particulièrement les entraîneurs comme Michaela et Solange pour leur expertise et leur approche personnalisée des séances d'entraînement.

Parmi les caractéristiques remarquables, on trouve :

  • Accès 24h/24 : Idéal pour ceux qui ont des emplois du temps chargés, permettant aux membres de s'entraîner à leur convenance.
  • Propre et bien entretenu : Les membres mentionnent constamment la propreté de la salle de sport et la maintenance rapide de l'équipement.
  • Ambiance communautaire : Une atmosphère amicale où tout le monde se sent à l'aise, ce qui aide à motiver et encourager les membres.
  • Équipement de haute qualité : Une variété de machines et d'espace pour s'étirer assurent une excellente expérience d'entraînement.
  • Personnel compétent : Les entraîneurs sont attentifs et toujours disponibles pour aider les membres avec des conseils et des astuces.

Cependant, quelques inquiétudes ont été soulevées par les membres, y compris des difficultés avec le service à la clientèle et la complexité des processus d'annulation de l'adhésion. Bien que les expériences globales soient overwhelmingly positives, certaines critiques suggèrent qu'il y a un besoin d'amélioration dans la gestion efficace des problèmes des membres.

Dans l'ensemble, Anytime Fitness est recommandé pour quiconque cherchant à atteindre ses objectifs de fitness dans un environnement solidaire et bien équipé.

Services, machines et classes dirigées

Fit
Entraînement
Formation
Cardio
Formation personnelle
Entraînements en groupe

Anytime Fitness: Avis

4.2/5 (187 Avis)
Zyr Khianne Rein De Leon 8 months ago

Expérience fantastique: This gym has great value for money with no hidden fees and flexible contracts. I’ve tried other gyms in the area, but none compare to the atmosphere here. I feel motivated every time I come in, and the supportive community is a big reason why. The equipment is also top-notch, and the staff keeps the place immaculate!

Nilda Pasia 9 months ago

Expérience fantastique: I had my free Evolt body scan here when I joined, and it was such an eye-opener! It’s a great tool for tracking progress. After the first free session, it’s an optional paid service, but it’s worth it for regular check-ins.

Raïssa Musoni 9 months ago

Expérience fantastique: Michaela is honestly the best personal trainer I could have asked for! In just under 3 months, I’ve learned so much about proper form, structuring workouts, and understanding how my body works. She’s really mindful of past injuries, always making sure form is number 1 - but she knows how to push you to your potential. Before working with her, I wasn’t really getting the most out of my gym sessions, but now I’ve made great progress in building strength and staying healthier overall. 10/10 definitely recommend!

Lawrence Damo 9 months ago

Expérience fantastique: Amazing community vibe here – everyone’s friendly, and there’s no intimidation. The gym has a welcoming, non-intimidating atmosphere that’s great for beginners.

Gail C 9 months ago

Expérience fantastique: The gym is clean and the equipment is in good condition. If something breaks they are quick to fix or replace it. Staff is friendly and helpful. Michaela is a fantastic personal trainer.

daniel feliciano 9 months ago

Expérience fantastique: The friendly and helpful staff make a huge difference. They’re always available to help and give great tips. The trainers are all certified and make sure we’re using equipment safely.

Anytime Fitness
Anytime Fitness

Thank you so much

Kyle Y 9 months ago

Expérience fantastique: Fantastic gym and very responsive staff. I spent the last 2 years going to this gym but moved to Australia this year. Even overseas I was able to contact the staff and have my membership transferred. They even waived the 30 days' notice as a service gesture. The gym itself is probably the best in Langford with all the machines and equipment and plenty of room for stretching. I was also impressed with the cleanliness of the gym too. Staff are friendly and helpful. I highly recommend this gym to anyone in westshore.

Anytime Fitness
Anytime Fitness

Thank you Kyle, we are happy that you liked our gym so much

Gabriel Garcia 10 months ago

Expérience fantastique: Just signed up, and the free 30-day program for beginners was exactly what I needed. I also had a fantastic equipment orientation that made me feel super comfortable!

Anytime Fitness
Anytime Fitness

Thank you ☺️

James byron Garcia 10 months ago

Expérience fantastique: This 24/7 access gym is the best in Langford! I have a hectic schedule, so the flexibility to work out anytime I want is amazing. Great location with ample parking too!

Anytime Fitness
Anytime Fitness

Thank you so much

Franzine Paglinawan 10 months ago

Expérience fantastique: I had a great experience with any time fitness Langford. the facility is clean, well equipped, and has a welcoming atmosphere. I find our setup comfortable and well equipped and were glad that Sheena is very friendly and thoughtful to me and Sheena help and assist me all the time

Anytime Fitness
Anytime Fitness

Thank you so much for kind words

Lauren Thomas 10 months ago

Expérience fantastique: Great facility, been a member for years now. New location is top notch, very welcoming staff and a safe judgment free space to begin or continue your fitness journey. Highly recommend working with one of the trainers Ashley Frank, very sweet girl with tons of knowledge and is always encouraging and supporting her clients, overall she’s an amazing coach!:)

Anytime Fitness
Anytime Fitness

Thank you so much

Kelsea Davidoff 10 months ago

Expérience fantastique: Ashley is the best trainer I’ve had there.. never had a bad experience very clean, and put together

alyssa 10 months ago

Expérience fantastique: Sheena truly goes above and beyond! She’s incredibly accommodating and makes sure everyone feels comfortable. Her positive energy keeps me motivated to come back!

Anytime Fitness
Anytime Fitness

Thank you so much

Analiza Zuluaga Laurino 10 months ago

Expérience fantastique: I love Anytime Fitness because their staff especially to Sheena that is so friendly and helpful. Sheena can answer all my questions/queries. Thank you Sheena for your assistance, I appreciate it so much :D...

Anytime Fitness
Anytime Fitness

Thank you

Lina Worden 10 months ago

Expérience fantastique: Keely at the front desk was so helpful and welcoming. She is the reason I come to the gym everyday <3

Anytime Fitness
Anytime Fitness

Thank you ☺️

Austin Pollard 10 months ago

Expérience fantastique: great gym and good customer service, thanks for the recommendation harsimar

Anytime Fitness
Anytime Fitness

Thank you

Noreen S. 10 months ago

Expérience fantastique: The facility is clean, well-equipped, and has a welcoming atmosphere. I had a great experience with Anytime Fitness Langford. One standout aspect has been the staff, especially Sheena. She’s knowledgeable, friendly, and always willing to help. Her positive energy truly makes a difference in the gym environment. Overall, Anytime Fitness Langford is a fantastic place to achieve your fitness goals, and I highly recommend it!

Anytime Fitness
Anytime Fitness

Thank you

Michelle Johansen 10 months ago

Expérience fantastique: I came here a few weeks ago for the first time and was welcomed by Keely! She is extremely friendly and helpful. Will definitely be coming back!

Anytime Fitness
Anytime Fitness

☺️

Noemi Llano 11 months ago

Expérience fantastique: This place is very relaxable and the staff if very approachable most specially the staff named Sheena , she is very dedicated to us. Highly recommended sheena for her good assistance

Anytime Fitness
Anytime Fitness

Thank you so much

Mari Feliciano 11 months ago

Expérience fantastique: I always rave to my friends how amazing my experience is with Anytime Fitness in Langford!I love how clean their space & equipments are.I also love how they their staff give their best to help & make me comfortable when in the gym.I always had a great vibe with Sheena as she is very personable & friendly.

Anytime Fitness
Anytime Fitness

Thank you for the appreciation

Maricar Laugan 11 months ago

Expérience fantastique: The gym's ambiance is great and fantastic ,and the staff Sheena she is so friendly, accommodating and she answer all my questions without any hesitation. Definitely, I'm going back here.

Anytime Fitness
Anytime Fitness

Thanks for your great review

tanupreet kaur 11 months ago

Expérience fantastique: Well maintained and clean gym. Staff is very welcoming and helpful, specially harman.

Anytime Fitness
Anytime Fitness

Thanks so much

Karleen Paul 11 months ago

Expérience fantastique: Absolutely loved the gym and its equipment! Harsimar was to great help whenever needed! 100% recommended.

Anytime Fitness
Anytime Fitness

Thank you

Winzel Sumagpao 11 months ago

Expérience fantastique: great gym with good equipment and staff is friendly, harsimar was helpful.

Anytime Fitness
Anytime Fitness

Thank you

Mayrene Canon 11 months ago

Expérience fantastique: Shout out @Sheng canon.. Youtr so pretty

Randhawa 03 11 months ago

Expérience fantastique: Friendly and accommodating staff. The gym is very clean and well organized. Harman is very nice and explains everything in detail about membership options…

Anytime Fitness
Anytime Fitness

Thank you so much

arsham Yousefi 11 months ago

Expérience fantastique: There was many good leg and back machines, there was space for stretching and warming up and a good variety of cardio machines. It’s also great for late night workouts. The staff are kind and helpful (shoutout to kasra). I recommend if you love late night workouts and different variety of useful machines for every muscle group

Anytime Fitness
Anytime Fitness

Thank you so much

samaneh kermanshahani 11 months ago

Expérience fantastique: Kasra is super helpful as front desk and I love going to the gym later at night and this gym is perfect for that!

Anytime Fitness
Anytime Fitness

Thank you

Ali Kermanshahani 11 months ago

Expérience fantastique: Loooooove the equipment and the staff!

Anytime Fitness
Anytime Fitness

Thank you for your lovely review

L. Solis 11 months ago

Expérience fantastique: Wow! The staff here are so friendly and helpful and the gym is really nice! Thanks for the tour Kasra!

Anytime Fitness
Anytime Fitness

Thank you so much

Somi 11 months ago

Expérience fantastique: Great customer service from Kasra!! Clean and great equipment! Recommend to all.

Anytime Fitness
Anytime Fitness

Thank you so much

MOHD Tabatabaei 11 months ago

Expérience fantastique: Went in for a quick tour, Kasra helped me by giving me a quick rundown of the gym as I was in a rush! Great service and equipment!

Anytime Fitness
Anytime Fitness

Thank you so much

jessica shook 11 months ago

Expérience fantastique: Before my ‘going to the gym’ days, I felt intimidated and nervous about people watching/judging me, but that’s not the point of going to the gym, and I also didn’t know what exercises to do. The fact is for you and you only! Then I met Michaela, and she made me feel less scared about going to the gym because she showed me how to do the exercises correctly and efficiently! Now, I can go to the gym confidently without feeling like people are watching me! Having a personal trainer is the BEST! They help you achieve all your fitness goals! I could keep going on!!! I love you Michaela

Anytime Fitness
Anytime Fitness

Thank you so much, we are happy to be part of your journey in achieving your fitness goals. Michaela is

Alayna Thorpe 11 months ago

Expérience fantastique: I've been training with Michaela for a few months, and the results have been amazing! She's knowledgeable, encouraging, and makes every session fun. Her personalized approach has really helped me reach my fitness goals. Highly recommend!

Anytime Fitness
Anytime Fitness

Thank you Alayna for great review

Moriah Thorpe 11 months ago

Expérience fantastique: I really like this gym! They have all the equipment that you need, the atmosphere and staff are approachable and friendly, and my trainer Michaela is super knowledgeable! She always makes me feel comfortable and my program is always tailored to my goals!

Anytime Fitness
Anytime Fitness

Thank you so much Moriah

Dakota Turner-Johnston 11 months ago

Expérience fantastique: I’ve been doing personal training sessions with Michaela and she is the best. She’s knowledgeable, professional and pushes me physically. I’ve seen results right away, and would recommend her to anyone! The gym’s atmosphere is great too and the equipment is awesome!

Anytime Fitness
Anytime Fitness

Thank you so much for a great review

Simerdeep Dhah 11 months ago

Expérience fantastique: Anytime fitness is one of my favourite gyms, they care about members and the maintenance of the gym. Employees are sweet and Harsimar is always helpful and funny

Anytime Fitness
Anytime Fitness

Thank you so much for your appreciation.

Loveneet Kaloti 11 months ago

Expérience positive: Convenient location as there’s not many affordable gyms in Langford area. New and well maintained. Staff are friendly, Harsimar is fun to chat with and ask for advice.

Anytime Fitness
Anytime Fitness

Thank you so much

Tracy Antonacci 11 months ago

Expérience fantastique: Amazing gym! Lots of equipment and space to workout, and there are so many options of experienced trainers who are very friendly and helpful! Try it, you'll see!

Anytime Fitness
Anytime Fitness

Thank you so much for great review

Brendan Tan 11 months ago

Expérience fantastique: Keely is awesome! She is very friendly and genuinely makes connections with the regular patrons!

Anytime Fitness
Anytime Fitness

Thank you so much

Asha Thorpe 11 months ago

Expérience fantastique: Anytime in Langford has a great atmosphere and my trainer Michaela is the best in town!

Anytime Fitness
Anytime Fitness

Thank you Asha for your great review. Michaela is awesome and we are glad that you like her training.

Mishel Nuñez 11 months ago

Expérience fantastique: Great gym, new machines and everything you need is here for a complete workout. Helpful staff, especially Keely, she is friendly and always willing to support

Anytime Fitness
Anytime Fitness

Thanks Mishel for a nice review and liking our facility and staff. Will pass along the praises to Keely

Jordyn Lake 11 months ago

Expérience négative: Horrible experience and customer service

Anytime Fitness
Anytime Fitness

Hi Jordyn. Thank you for taking the time to write the review. We are however unable to comprehend the precise nature of your concern based, either on the review or upon study of your membership account. Kindly send us a detailed email with your grievance at [email protected] and we will revert with a response at the earliest. Thank you.

Kingsley odii 11 months ago

Expérience fantastique: Hey am new to Victoria and would love to personal trainer as I am also new to gym.

Anytime Fitness
Anytime Fitness

Thanks for the awesome review. We would love to be part of your fitness journey. Our clubs are in Langford Westshore Mall, Sannich atTillicum Centre and on Yates Street. Downtown Victoria. Please email/Call us at the location convenient for you and we will be happy to get you started.

Daniel Cleasby 11 months ago

Expérience négative: This gym is a joke - and no, not a good one...Let me explain. Part 1 - Let me start by saying that the overall cleanliness, etiquette, customer service, and management at this gym are atrocious and seem to be getting worse. On top of their already inflated prices, they charge 'Club Enhancement Fees,' but what exactly is being "enhanced" is a mystery. The equipment is limited and often dirty. The bathrooms are consistently subpar, with floors frequently stained, wet and stinking, and are rarely cleaned despite the gym's high traffic, making it overcrowded and unpleasant. The staff, while generally polite are unfortunately, due to no fault of their own, completely redundant. Front desk staff seem totally unable to officiate club business and are never able to resolve matters themselves. All complaints or issues are forwarded to 'the manager' who is never available, never returns messages and according to the Google reviews page, would rather spend their time bickering over client complaints and arguing over negative reviews rather than dealing with paying customers up front. They are cowardly, with a terrible (or more likely non-existent) business acumen, hiding behind the administrative staff that simply lack the agency and understanding to take care of customer requests by themselves. Part 2. Over the past few weeks, I've made multiple attempts through phone calls and in-person visits to resolve a membership and billing issue, WITHOUT ANY SUCCESS. I am owed money for two reasons: reimbursement for membership fees I paid but couldn't use due to delays in reinstating my membership and freezing it, and for being overcharged. In response to my wife’s earlier review regarding the same issue, the manager stated: "We reviewed your account, and here’s a summary of what has really transpired" - The fact that the individual writing this has the nerve to begin their reply by saying 'what really happened' while making numerous errors and omissions from their narrative is concerning. Below are some corrections. You mentioned we inquired about freezing membership on July 30th. Correct, but no billing cycles were mentioned at this point. Having individual billing cycles per client is impractical. The manager should consider alternatives that other gyms use, like Club Phoenix, that bills on the 1st and 15th of each month, which would simplify things. Our freeze request could have been handled despite this, by adjusting our payments pro-rata, but this wasn't done. I clearly requested a freeze "for the month of August", as per my email and initial conversations with staff lead us to believe they understood what we had explained and they would take care of things. Also, while we tried to reinstate early, we weren’t granted access until September 3rd despite being given 'override access' resulting in more time where we had paid but could not use the gym. You noted no charges were made at later points in August, yet we were billed on Aug 5th (one week after our freeze request) at the same time, you replied confirming the freeze?! Reinstatement fees were not mentioned when inquiring about the freeze, and charging for this is unreasonable. You admitted to erroneous fees on Sept 9th, but never communicated when or if we'd be reimbursed. Additionally, we were told we'd not be charged in September as compensation, but were billed 3 times... I've repeatedly and politely requested communication with the manager, but have been ignored every time. Instead, they replied to Google reviews, dismissed my requests, had admin staff hang up on me, and canceled my membership with a refund of just a few dollars. Like with other complaints, I expect their response will focus on impertinent details rather than taking responsibility or apologizing. I haven't seen a single apology, while others have had memberships canceled or received threatening messages after complaining. Pathetic. Embarrassing. Good riddance. UPDATE: As predicted, a petty lie in response. I never threatened anyone, I asked for my own money back. My review is not negative, but honest.

Anytime Fitness
Anytime Fitness

Edit 10/22/2024: Your complain, through your partner Ranna Shakeri, to Better Business Bureau was rejected on 10/18/2024 and closed as the Bureau based on all the material produced by both sides, determined that Anytime Fitness had addressed the issues in your complaint and thus committed no wrong. It is now firmly established that your complaint/review is an entitled attempt at freebies apart from being false and needlessly, defamatory. Original Response: Hello Daniel. As explained over the phone, our policy does not permit us to provide free months of membership under the threats of negative reviews. Your recorded phone call conversation sadly reveal insistence for free months, which seems a bit strange if you were finding the prevailing conditions to be appalling as claimed. Your partner Ranna Shakeri's review was responded to as thus; "We reviewed your account, and here’s a summary of what has really transpired: 1. On 07/30/2024, you requested to freeze your membership. We emailed you the same day, explaining that membership freezes are handled by ABC Fitness Solutions, LLC. You were informed that freezes can last from one to three months, and that the freeze would extend your contract. You were also given ABC’s contact information and your agreement number (4142-2721). 2. On 07/30/2024, you and your partner, Daniel, emailed ABC to request a one-month freeze. However, neither of your emails specified a start date. ABC responded on 08/05/2024, confirming that the freeze would begin for you on 08/17/2024, and on 08/19/2024 for Daniel i.e. your respective billing cycle dates and last for one month. 3. Instead of returning after one month, you attempted to access the gym on 08/23/2024 while your membership was still frozen. You did not contact us or ABC for early reinstatement or to address any concerns regarding the freeze dates. Once you reached out, the manager arranged for an early reinstatement effective 09/03/2024. 4. During the period while your account was frozen subsequent to the email of 08/05/2024 from ABC, you were not charged any fees on 08/17/2024 or 08/31/2024. The fee charged on 08/03/2024 was applied to your post-reinstatement period, with the next charge occurring on 09/14/2024. 5. For Daniel, the charge on 08/05/2024 covered the post-reinstatement period, and no fees were charged on 08/19/2024 or 09/02/2024. An erroneous charge on 09/09/2024 was refunded on 09/20/2024. It's important to note that no emails were received from you regarding the issue. Daniel contacted us on 09/20/2024, and while we could not respond over the weekend, you immediately left negative feedback 09/23/2024 and simultaneously cast sullied aspersions on the cleanliness and staff notwithstanding that you have been consciously and willingly renewing your membership, year after year, since 2021. " Hopefully, you will appreciate that the business was not in fault and has just abided by the terms of the contract. We wish you the best in your fitness journey.

Ranna Shakeri 11 months ago

Expérience négative: Extremely Disappointing – Avoid This Gym I have never experienced such poor service from a gym in all my years. Pausing a membership here is unnecessarily complicated, and even after successfully navigating their convoluted process, they continue to charge you whilst your membership is paused, and attempt to charge you for unpausing as well. Over the past month, I’ve called SIX times, visited the gym in person, and yet the issue remains unresolved. It feels as though they are deliberately making it difficult for members to get what they are rightfully owed. The management is completely absent. Despite numerous attempts to escalate the issue, the manager has been unresponsive, offering no guidance or resolution. I was advised to send an email, which I did, and even after two business days, I’ve received no response—no refund, no apology, and no end in sight. The staff are poorly trained and offer conflicting information with each interaction and often contradict one another. This level of disorganization and lack of accountability is simply unacceptable. The state of the gym itself is equally appalling. The bathrooms are consistently dirty and smelly, cleanliness and hygiene appears to be a low priority. For the high membership fees and occasional "club enhancement fees", you would expect better facilities and service, but unfortunately, that is far from the case. The staff, while present, often seem disengaged and unhelpful, further adding to the frustration. This experience has been beyond disappointing and very embarrassing for Anytime Fitness. Given the high costs and complete lack of customer care, I strongly advise others to avoid this gym. There are many other options that prioritize member satisfaction and offer a far better value for your money. **UPDATE** Even Worse Than Expected We called the gym again today in an effort to speak with the manager directly. Instead of engaging with us, the employee on the phone said, “the manager does not want to talk on the phone; they only want to reply through the Google review.” As you can see from their response below, it’s petty, unprofessional, and completely disregards our concerns. Not only do they post our private business publicly, but they make zero effort to accommodate us or resolve the real issue— which is the fact that they have essentially stolen our money and continue to lie about it. During the call, the employee hung up on us mid-sentence, and within 25 minutes, our memberships were suddenly canceled. So, they can cancel our memberships instantly, but they can’t process a refund for the money that is rightfully ours? That’s highly suspicious, to say the least. On top of that, if you look at other reviews, the owner/manager hides behind the screen, acting like a cyber bully, instead of fixing the very problems they have caused. They go as far as accusing members of "defamation" for leaving negative comments. It’s laughable—especially considering I doubt it’s even legal for their bathrooms to be in such a filthy, biohazardous state. All in all, I am extremely pleased to be leaving this gym (if you can even call it that). The nicest thing they have done for me is cancel my membership - saving me gas, time, mental energy, and having to deal with them in person. Not only will I be leaving - but many of my friends are leaving as well. It is very clear where their priorities lie, and I am blessed that my friends and I will no longer have to waste our hard-earned money on a scam of a business.

Anytime Fitness
Anytime Fitness

Edit 10/22/2024: Your complain to Better Business Bureau was rejected on 10/18/2024 and closed as the Bureau based on all the material produced by both sides, determined that Anytime Fitness had addressed the issues in your complaint and has thus committed no wrong. It is now firmly established that your complaint/review is an entitled attempt at freebies apart from being false and needlessly, defamatory. Original Response: We reviewed your account, and here’s a summary of what has really transpired: 1. On 07/30/2024, you requested to freeze your membership. We emailed you the same day, explaining that membership freezes are handled by ABC Fitness Solutions, LLC. You were informed that freezes can last from one to three months, and that the freeze would extend your contract. You were also given ABC’s contact information and your agreement number (4142-2721). 2. On 07/30/2024, you and your partner, Daniel, emailed ABC to request a one-month freeze. However, neither of your emails specified a start date. ABC responded on 08/05/2024, confirming that the freeze would begin for you on 08/17/2024, and on 08/19/2024 for Daniel i.e. your respective billing cycle dates and last for one month. 3. Instead of returning after one month, you attempted to access the gym on 08/23/2024 while your membership was still frozen. You did not contact us or ABC for early reinstatement or to address any concerns regarding the freeze dates. Once you reached out, the manager arranged for an early reinstatement effective 09/03/2024. 4. During the period while your account was frozen subsequent to the email of 08/05/2024 from ABC, you were not charged any fees on 08/17/2024 or 08/31/2024. The fee charged on 08/03/2024 was applied to your post-reinstatement period, with the next charge occurring on 09/14/2024. 5. For Daniel, the charge on 08/05/2024 covered the post-reinstatement period, and no fees were charged on 08/19/2024 or 09/02/2024. An erroneous charge on 09/09/2024 was refunded on 09/20/2024. It's important to note that no emails were received from you regarding the issue. Daniel contacted us on 09/20/2024, and while we could not respond over the weekend, you immediately left negative feedback 09/23/2024 and simultaneously cast sullied aspersions on the cleanliness and staff notwithstanding that you have been consciously and willingly renewing your membership, year after year, since 2021.

Ishita Rai 1 year ago

Expérience négative: Bathrooms are always dirty, staff always seem to be sitting on their phone rather than actually doing any work. Stairmaster vents never cleaned. Filed a complaint against another gym member (East Indian, of bigger build) who I caught filming myself and other women. Extremely predatory behaviour. Versus actually informing me of the due process regarding the complaint, all she said was “we’ve had this complaint before”. And then management gets back to me saying he was “just taking selfies”. Stay away from this gym, Club Phoenix is the way to go if you live in Langford! Even the reviews that I’ve seen this gym respond to sound very immature. I won’t be surprised if I receive a passive aggressive comment after this review.

Anytime Fitness
Anytime Fitness

Thank you for sharing your concerns. As previously communicated via email, we have thoroughly reviewed the security footage in question and can confirm that there is no evidence to support your claim of being filmed by the member in question. We even extended an invitation for you to review the footage yourself, which you declined. While we respect your right to express your views, we believe it is important to avoid making defamatory or unfounded allegations. The club strives to maintain a respectful and safe environment for all members, and we cannot be involved in any personal disputes or misinterpretations of actions. As per your request, your membership has been cancelled, and we sincerely wish you the best in your future fitness endeavors.

charity emms 1 year ago

Expérience négative: We are from out of town and went to anytime fitness in langford and they don't have anybody there to answer the door so we could pay to go in. Really bad experience definitely won't be going there again

Anytime Fitness
Anytime Fitness

Hello Charity, like any other business we are not staffed 24 X 7. Our staffed hours are prominently stated on our website as well as displayed on the door of the Club, which is 11 am to 7 pm Mondays to Thursdays and between 11.00 am to 5.00 pm Fridays to Sundays. Should you have take the tiny effort to check the timings before your visit, as any prudent person would do, you would not have felt the sense of entitlement to blame the business or claim "bad experience".

brian jomar 1 year ago

Expérience fantastique: Great place with friendly faces

Anytime Fitness
Anytime Fitness

Thank you

abigail rigsby 1 year ago

Expérience négative: By far the worst gym membership experience I've had of all the gyms I have attended across the USA and Canada. It has taken several emails and a phone call to various areas of their company to try and cancel my membership at the end of the contract term. Literally go anywhere else but here.

Anytime Fitness
Anytime Fitness

Hello Abigail. We are sorry that your experience was not satisfactory. Your account record reflects the following message from you on July 1st 2024 - "I’m emailing to notify that at the end of my contract on August 1 I would like my membership to be cancelled please. I believe the contract terms state you need 1 month notice if I want to cancelled at the end of the term so I’m providing that in writing. Please confirm this will be done. Thank you." As provided in your contract, all cancellations are processed by ABC Financial, and while providing all your account information for ready reference, we emailed you on 2nd July 2024 and simply requested you to reach out to ABC Financial to process the cancellation. It would have been a matter of a simple email to ABC with the account number (provided in our email) or you could have expressed your inability to do that and requested us to do the needful. Instead, you chose to give us a review, indicating as if this issue has been ongoing for a long period of time without resolution, rather then it being less then 24 hours since we responded to your request and that too because 1st July was a statutory holiday and there was no staff to attend to your request, the minute it was received.

Harman Dhaliwal 1 year ago

Expérience fantastique: Amazing facility, top equipment and great place to workout. Really enjoying being a member of gym

Anytime Fitness
Anytime Fitness

Thank you

Christina C 1 year ago

Expérience négative: The bathrooms in this gym are disgraceful. They never seem clean over last few weeks, toilets not flushing. Very high rollover of trainers staff. Theft of personal items. This gym is going downhill fast, happy membership is ending shortly. Time to find something hygienic and positive.

Anytime Fitness
Anytime Fitness

Hello 'Christina C'. We do not have anyone by your name in the system, nor have any record of you having ever interacted with our business in any manner. Your profile shows, as just created, and this being the only 'review' ever posted by you. Apparently you are either in confusion about the business you wanted to post the review about or are incentivized by our competitors to troll. In either case, your review is fake and we are reporting and treating it accordingly. Have a lovely day and take care of your health.

Shelby Rose 1 year ago

Expérience fantastique: I just signed up here a few weeks ago. The gym is awesome. Great equipment and lots of space! I had my complimentary fitness consultation today with Myles and it was so helpful! If you are looking for a new personal trainer, or looking for a trainer for the first time, you should go see Myles!! I just signed up with him for some training sessions and I can't wait to start!

Anytime Fitness
Anytime Fitness

Thank you so much Shelby We are glad that you are enjoying the gym.

Justin Boyde 1 year ago

Expérience positive: I wish they had 2 smith machines and 3 squat racks. Not 1 Smith machine and 4 squat racks

Anytime Fitness
Anytime Fitness

Hi Justin. Thanks for the review. We have noted your suggestion and will work on the possibility of including an additional Smith machine in the facility.

Olivia Adams 1 year ago

Expérience fantastique: The lady's managing the gym are very helpful and nice. The gym is clean and there is plenty of room for moment.

Anytime Fitness
Anytime Fitness

Thank you

Kris OC 1 year ago

Expérience négative: Took a few weeks off due to medical procedure staff in office will not assist with freezing unfreezing account your on hold for hours trying to call some USA contact care phone number I’ve sent dozens of emails to try to be able to go back to the gym for over a week they won’t restart membership till next week even though I tell the. To take extra out so I can go now that I’m medically cleared. Very disappointing.

Anytime Fitness
Anytime Fitness

Hi Kris. Unfortunately we could not find any member by the name "Kris OC" in our system. If you can email us your full name or the fob number we will take a detailed look at your concerns and revert. As for freeze and unfreeze, please note that as stated in your contract, the same is done from the specified billing date to the next billing date and is handled by ABC Financial and we are unable to start or stop the process in the midst of the cycle. Thank you for your understanding.

Morgan Tempeny 1 year ago

Expérience fantastique: Love the facility and staff! Love the upkeep of equipment and I highly recommend!

Anytime Fitness
Anytime Fitness

Thank you

Selena Donaldson 1 year ago

Expérience fantastique: Clean gym and nice place. Love to workout there!

Anytime Fitness
Anytime Fitness

Thank you Selena

Average joe 1 year ago

Expérience fantastique: Nice gym And the employees keep it really clean, which is nice.

Anytime Fitness
Anytime Fitness

Thank you

Dylan Dean 1 year ago

Expérience fantastique: Great staff always well taken care of and clean! :)

Anytime Fitness
Anytime Fitness

Thank you

Edgardo Quimel 1 year ago

Expérience fantastique: Staff are helpful and friendly. Facility are clean as well as the equipments. It’s open 24/7 good for my bouncing work schedule.

Anytime Fitness
Anytime Fitness

Thank you

Rose Desi-Seulean 1 year ago

Expérience fantastique: Switched to this gym from Fit4less back in late August. It has been such an upgrade from my old gym. Equipment and facility is clean, rarely have to wait for machines, even during peak times it’s not super busy. Location is great and never had any issues. Thank you for being here

Anytime Fitness
Anytime Fitness

Thank you, we are happy to know that you like our facility

Chris Stratton 1 year ago

Expérience fantastique: Beautiful Peeps, beautiful gym, Just did a fitness program review with Salonge ( sorry if spelt wrong) she's is both smart and great with the whip to get you going. Awesome .

Anytime Fitness
Anytime Fitness

Thank you so much

Ngayngay 1 year ago

Expérience fantastique: Love working out here

Anytime Fitness
Anytime Fitness

Thank you so much

ironyrose 1 year ago

Expérience négative: I went in to see the gym because I wanted one close to where I was staying and open nights (since I mostly work at night) while I am working away from home. I didn't like that there wasn't much privacy since there's large windows facing Yates st which has a lot of foot traffic ( which is a little uncomfortable for someone just starting going to the gym) but I booked a tour anyways. The morning I booked the tour I was on time but the person giving me the tour was late and the person who she was training let me in. I chatted with that person and she was super nice and friendly. The person I booked the tour w came in 15min late and was very rushed when answering my questions. A very big red flags was that I had to give personal information to get a tour but when I was asking questions about " what's my information would be used for", and "if I sign I won't be spammed if I choose not to come here ?"she was quick to say it doesn't work like that so I gave the information so I could get a get a tour After the tour was done I wasn't too sure how I felt about the place , and the person that gave me the tour didn't answer many questions, overall everything felt rushed that I wasn't too comfortable there. So I decided not to sign anything till I was sure since I was being charge a lot for only 2 months of gym use. Not even 2 days later the spam text messages started. I called and said I wasn't interested in the going to the gym but the messages continued to the point had to go back to the gym and wait there to speak to someone to remove my personal information. This could have been just at one location but it made it off putting to go to any of their locations anytime soon

Anytime Fitness
Anytime Fitness

Hello "ironyrose" . You have given a review at the Anytime Fitness Langford location, whereas your review references Yates - Downtown location. In any event, We do not have any person named ironyrose in our system, either at Langford or the Yates St. location, and in absence of particulars such as date, time, location or name of the "person" who you say gave you the tour, we are unable to respond adequately to your concerns mentioned. If you had booked a tour online, you would have provided your email and phone number and consented to receive messages concerning your tour and follow up thereto. Text messages and emails from any of the Anytime Fitness Clubs has the standard option to opt out by a simple click of button and the system removes the name from the communication list instantly without any requirement for calling in or visiting the gym. If you had been in the club for a tour, it is mandatory to sign a waiver for liability while touring the gym and any information provided relates to such waiver. We also do not have '2 months' membership term and thus it is not clear on what is exactly meant by you in that regard. Please send an email to [email protected] or [email protected] with the necessary details and we will revert with the response at the earliest.

Rylan Brotherston 1 year ago

Expérience négative: Cancelled my membership back in January. They have periodically been taking money out of my account after reaching out farther they sent me to another company to try and cancel again in September . October 1 another 75$ taken out of my account. It’s also impossible to get in contact with anyone to try and straighten it out.

Anytime Fitness
Anytime Fitness

Hello Ryland. The Record shows that you emailed the club to cancel the membership on 09/07/2023 and we had provided all the details relevant for cancellation and currently the status of your membership is shown as pending cancel during the 30 days notice period stipulated in the contract. We do not have any prior communication from you in this regard. Hope this resolves your grievance.

Brandon Roa 1 year ago

Expérience fantastique: Amazing business, the best fit lifestyle in town could only be find here

Anytime Fitness
Anytime Fitness

Thank you

Nicholas DiCastri 2 years ago

Expérience fantastique: Great gym, and great atmosphere. Staff are very helpful when suggesting requests for equipment. Shoutout for whoever got the grid ball! Thank you

Anytime Fitness
Anytime Fitness

Thank you so much Nicholas. We are glad that you like our gym.

Morgan McGiffin 2 years ago

Expérience négative: I am absolutely appalled by the staff and their customer service. I requested to speak to a manager re: sign-up possibilities and another matter, the kid on the phone was rude, dismissive, laughed at me making the request and refused to put me through to the manager at all. Though he had “just spoken to her” 3 times during the call, she was unavailable to discuss anything with me. Though it is frustrating to not have the ability to sign up for discounts when not physically present, the main concern was in asking to speak to a manager about a multifaceted issue, the request was denied, mocked, and management did not speak to me. I called again and emailed (as requested by staff member) to request discussion of a matter separate to any sign-up deals. This has completely been ignored… It was clearly stated in call conversations and email, the matter regarding discounts for this facility was NOT part of the request to speak to management and yet this is played off as the customer being out of line in a request to speak to management - saying in response below that my request was about discounts and I did not like the answer, inferring that my request for a conversation with management was disregarded for that reason. The treatment of possible members is not acceptable. The blatant disregard for a members concerns about safety and security (which was the nature of both phone and email requests to speak to management) is extremely disappointing. Please work on your customer service skills and customer care.

Anytime Fitness
Anytime Fitness

Hello Morgan. We have carefully considered the call recording and we did not find any element suggesting rudeness, dismissive or cavalier attitude on the part of the staff. The call record and the message correspondence rather shows that you wanted the benefit of the ongoing promotion to be extended for nearly a month after it ended so that you can avail it on your return from Port Alberni and as neither the staff or the manager could agree to such suggestion, you took it unkindly. We are sorry that the staff and manager were not amenable to provide such special out of turn arrangement as requested by you.

S 2 years ago

Expérience négative: Jim is amazing. One golden star for your efforts.

SOLANGE DE ALMEIDA RIDOUT 2 years ago

Expérience fantastique: Great gym! I love working and working out here.

Anytime Fitness
Anytime Fitness

We are glad to have you as a team

Jasraman Bedi 2 years ago

Expérience fantastique: Solange is my Personal trainer!! She is very motivating and inspiring.. makes my fitness schedule on biweekly basis.. love that the gym is open 24*4 hours..convenient to go anytime!

Anytime Fitness
Anytime Fitness

Thank you so much

Tessa Hartley 2 years ago

Expérience fantastique: I don't normally do google reviews, but this is an exception. I have been a member to a few other gyms and I have to say by far that this gym is the best! For the last few years I have had amazing experiences with the fitness trainers who are very knowledgeable and positive and give you the results you are looking for. The gym is super clean and well lit, there is a wide variety of equipment which is very good quality and there are so many different machines. As a shift worker I love that the gym is 24/7 and I can go at any time that works for me. The app is also super helpful with workouts and it even lets you know how many people are in the gym at the time you check the app. The members are very friendly (not a typical meathead muscle gym like some others where you feel uncomfortable). The staff are professional and proactive , management seems to know what they're doing. I would highly recommend this gym to anyone who asks! Well done!!!

Anytime Fitness
Anytime Fitness

Thank you so much for your appreciation, we are glad that we are living up to your expectations.

Mehul Gala 2 years ago

Expérience fantastique: Very good gym.

Anytime Fitness
Anytime Fitness

Thank you

Olga Ziminova 2 years ago

Expérience fantastique: Working out with Solange has been a blast ❤️ The gym is well equipped for everything I need for my fitness journey!

Anytime Fitness
Anytime Fitness

Thank you

Kyle Sarmago 2 years ago

Expérience fantastique: Since moving to the Westshore mall, gym is wider and more spacious making it convenient.

Anytime Fitness
Anytime Fitness

Thanks a lot

Qh8948 2 years ago

Expérience négative: Awful awful experience with this gym at old location and new in the westshore. Some great friendly staff and some that need to put down the “pin” one of the trainers constantly stares around at others and never seems to be focused the people he’s actually training. Total dučhé. Equipment is okay but nothing is worth their outrageous monthly passes. Read the fine print because they will constantly charge your direct deposit for “occasional fees” that happened almost every month for the year contract. Stay away from this gym! Not worth the price. Poor equipment, staff, atmosphere, and price. Better off at local YMCA or anywhere but here!

Anytime Fitness
Anytime Fitness

We do not have any member or guest by the name 'Qh8948' and are thus unable to understand your grievance. For any specific concern regarding membership please email to [email protected].

Elika Gorbani 2 years ago

Expérience fantastique: Hands down best gym I've been to! Great people , great trainers, gym is always clean there's always supplies to clean the equipment. Hands down recommended, 1000% worth it.

Anytime Fitness
Anytime Fitness

Thank you for your appreciation We are glad that we are living up to your expectations an being part of your fitness journey.

Bailey Scott 2 years ago

Expérience fantastique: Great gym, clean and not too busy

Anytime Fitness
Anytime Fitness

Thank you

Xavier Pitmanjelley 2 years ago

Expérience fantastique: Working with Yemi has been an incredible experience! From day one, he has been professional, knowledgeable, and extremely passionate about helping me achieve my fitness goals. His customized approach to fitness has helped me see amazing results in a short amount of time. What sets Yemi apart from others is his ability to push me beyond my limits while still keeping me safe and injury-free. He is always available to answer any questions I have and provide feedback to help me improve. He is also great at adapting the training style to suit my needs and preferences. One thing that really impressed me about Yemi was his ability to motivate and inspire me to stay consistent and committed to my fitness journey. He never let me give up or make excuses, but instead pushed me to be my best self every day. I would highly recommend Yemi to anyone looking for a personal trainer who truly cares about their clients' success. It has been a game-changer for me, and I can't imagine achieving my fitness goals without them! - Xavier Jelley

Anytime Fitness
Anytime Fitness

Thank you so much for your kind words. We are glad to know that Yemi is helping you in your fitness journey.

D'Jannah Shaneece 2 years ago

Expérience fantastique: I recently switched to this gym. It's so spacious and all the machines are so clean and new. They have mirrors EVERYWHERE and I can literally see myself from all angles in the gym. The staff and trainers are very friendly and their playlist is surprisingly pretty decent. Love the vibe in the gym, I look forward to working out there everyday.

Anytime Fitness
Anytime Fitness

Thank you so much for your appreciation

Monish Uttamgala 2 years ago

Expérience fantastique: Good Fitness Gym

Anytime Fitness
Anytime Fitness

Thank you

kalpit gala 2 years ago

Expérience fantastique: Properly Managed Gym..

Anytime Fitness
Anytime Fitness

Thank you

Sheena Dela Pena 2 years ago

Expérience fantastique: Nice location and very clean. Worth of the money you are paying, with free personal training session upon signing up.

Anytime Fitness
Anytime Fitness

Thank you so much

Randon Broostrom (VanIsleStoner) 2 years ago

Expérience fantastique: Nice friendly environment and clean.

Anytime Fitness
Anytime Fitness

Thank you

Namit Sharma 2 years ago

Expérience fantastique: This gym is fantastic! The facilities are top-notch and well-maintained, with a wide variety of high-quality equipment. The staff is knowledgeable, friendly, and always available to offer assistance or answer questions. The atmosphere is welcoming and motivating with inspiring music. Overall, I highly recommend this gym for anyone looking for a clean, professional, and enjoyable fitness experience.

Anytime Fitness
Anytime Fitness

Thank you so much for your appreciation.

Cris Ware 2 years ago

Expérience négative: A word of caution for those living in a van/camper and using the 3 facilities for showering of Anytime Fitness in the Victoria area of Vancouver Island. I arrived on the Island from Alberta in Oct 2022 for health reasons wanting to escape the -35 temps of winter, and of course some fishing. Having suggestions from friends living the lifestyle, and various utuber channels I decided to get a 6 month Membership Plan at Anytime Fitness Langford. I was honest from the start about my intentions of facility usage, and the Membership application information included Address - Mobile Living, which I still have. The staff were encouraging and helpful. Then when they moved to their new location I received this email on Feb 22nd It is learnt and observed that you have been utilizing our clubs only for the shower facilities. Our gyms are intended to be a place where members workout and only members using the gym as intended may utilize gym facilities. Using the gym solely for the bathroom, shower, or any other non-workout activities can have a negative impact on members using the gym as intended and therefore is prohibited. As such your membership is cancelled with immediate effect. The prorated amount for the unused term of your membership in the amount of $26.39 has been refunded back to your account. Thank you, The very next day I received another email: We are sorry that you have left our family. We hope you had a great experience at the Club and that we have contributed to some extent in you achieving your fitness goals. We wish you the very best in your fitness journey.

Anytime Fitness
Anytime Fitness

Hello Cris, Van Isle Marina, Crystal Pool, Most Rec Centre, will probably provide pay and use showers for members of the public. Anytime Fitness is primarily a fitness centre and we do not provide 'shower only' facility. Sorry for any inconvenience caused.

Kurien Samuel 2 years ago

Expérience fantastique: Very well equipped in all aspects. Proactively managed. Great location with plenty of parking too.

Anytime Fitness
Anytime Fitness

Thank you for your appreciation

Elisa Malinao 2 years ago

Expérience fantastique: The gym is clean, had a lot of equipments that I am interested about and they are in good condition. All the staff are friendly as well! I love this location!

Anytime Fitness
Anytime Fitness

Thanks Elisa

Iain Warren 2 years ago

Expérience négative: It says shake the door to open, yea that doesn’t work. Thanks for wasting my time.

Anytime Fitness
Anytime Fitness

We are extremely sorry for inconvenience caused. The door suddenly malfunctioned on 1 March late evening and the locksmith was unable to fix it. That’s why we had put up the caution sign. Thank you for your understanding.

Dylan Kampman 2 years ago

Expérience fantastique: 24 hour gym that's got good equipment and space. Need I say more?

Anytime Fitness
Anytime Fitness

Thank you Dylan.

Chris Cochrane 2 years ago

Expérience fantastique: Great Staff Great New Location, easy to access and great new space.

Anytime Fitness
Anytime Fitness

Thanks a ton Chris

Carl Baiden 2 years ago

Expérience fantastique: Recently moved into Westshore Mall and is much bigger. Place is clean and looks great. Staff is friendly and inviting.

Anytime Fitness
Anytime Fitness

Glad that you like our gym. Thanks Carl

Levi Cohen 2 years ago

Expérience fantastique: Solange is a fantastic personal trainer. I have not worked out since high school and I’m in my late twenties, coming in was so intimidating at first but the staff made it feel very welcoming. Solange is very knowledgeable and I could tell she is passionate about what she does, she explains everything in depth and put my needs and goals at a priority. I’m excited to come back and see what I can do here!

Anytime Fitness
Anytime Fitness

Thank you so much

Saumya Ginwala 2 years ago

Expérience fantastique: Great equipment and staff! 100% would recommend

Anytime Fitness
Anytime Fitness

Thank you Saumya

Suresh Tripathi 2 years ago

Expérience fantastique: 5 stars for the ample space and tons of equipment. The trainers and the staff are fantastic. Lots of change rooms and showers. Ample parking. vibrant feeling.

Anytime Fitness
Anytime Fitness

Thank you for your appreciation Suresh

Rebecca Bouche 2 years ago

Expérience fantastique: Grand new facility. Well laid out and supper convenient location. Fantastic staff and very organized and managed. Really love this place.

Anytime Fitness
Anytime Fitness

Thanks a lot Rebecca

Collin Levesque 2 years ago

Expérience négative: *UPDATE* ***Within 24hrs I recieved an email that MY membership was canceled WITHOUT my request*** Total 0/5 for "upgrade" been a member for 2 years. New location if you want random mall walkers staring at you constantly. Had random people walk into the gym and photograph people. Same broken machines and grips. Floor is uneven. Too many machines in too small a space. Will NOT be renewing

Anytime Fitness
Anytime Fitness

Hello Collin. The Langford location is the biggest Anytime Fitness facility on Vancouver Island about 2500sf larger then the previous location. The access to the facility is strictly controlled and 'random people' are not permitted, leave alone be allowed to take pictures. The facility is on grade and construction certified by the City of Langford and not 'uneven' as claimed. The machines are new and one of the best commercial lime product. The glass frontage overlooking into the Mall is covered to the height of 6.5 feet and its not possible for Mall users to look inside.

wylder goulding 2 years ago

Expérience négative: I’ve been going to this gym for quite some time now. And it’s been a pretty bad experience, considering the other gyms I’ve been a member of. The cable machines and accessories are very used and abused. The staff here are utterly rude and unprofessional. I tried cancelling my membership in house and they were very rude towards me and not easy going at all. Even Some of the reviews I’ve seen this gym respond to are immature and sound very childish. I bet I will receive some petty or passive aggressive comment after this review as well. Don’t waste your money on their money hungry contracts and 60 dollar key fobs.

Anytime Fitness
Anytime Fitness

Hi Ian. Your membership was cancelled quite some time back at your request. Strange to see your review months after cancellation.

Graham Decosta 2 years ago

Expérience négative: The gym is 24/7. But that’s pretty much all it’s got going for it. Horrible contracts. Weights are not ideal. The staff have harassed me with emails about policy’s. When all I did was let the door open for another member. And I’ve been reading some of the other negative reviews and clearly it’s just a power hungry gym just to top other gyms. I have just tried cancelling my membership today and they are hassling me about it when I should just be able to leave when I want. I suggest to not sign any of their greasy contracts and go to another gym.

Anytime Fitness
Anytime Fitness

Hello Graham. Your record profile shows that you have repeatedly allowed others to gain access of the facility in violation of the rules and caused serious security issues to other members. This was your response on 4/11/2022 - "Hey so sorry about the late response to all this, I'm terrible for checking emails and your guys email got sorted into my junk so I only saw when I checked last night. Sorry for letting my buddy behind me in it was my mistake, I assure you he has a membership and I'll gladly give you his name if you want to check. I assure you it won't happen again." This was your response on 6/17/2022 "Hey sorry about that, saw him scan his fob on the sensor and the holding the door rule kind of slipped my mind my bad." Your membership was Month to Month and never for a term contract and was cancellable anytime. On 2/18/2023 when you asked to cancel your membership you were promptly referred to the billing company for processing the cancellation. You have never emailed or messaged the Club with any issue at anytime during your membership. Thus your review is without cause, fake and motivated by your friend Wylder Goulding, whose similar fake review has been responded to by the business. You may not be aware of the penal consequences of giving fake reviews. This link may be useful for you to reconsider your current review https://globalnews.ca/news/9100177/bc-defamation-lawsuit-ruling-negative-yelp-google-reviews/.

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