Turf Athletic Club

Expérience fantastique: I went for 30 sessions. Losing 1% body fat per week was easy even though I wasn't in it for the challenge, I just wanted to push myself in my own way.. Yes holding the diet was tough but made very manageable by Stephanie. She tends to remember everything regarding your diet and where you go wrong and will hold you accountable effectively. Dillon, this guy killed me . His deathcon pushed me hard. Never knew I was able to improve my endurance this quickly. Shiraz is obviously great. Miss these guys. If I didn't move from GTA I would still be going. Do take up a membership. Not just for the challenge but it's a good thing to be a part of.

Expérience fantastique: For the first time I feel like I finally get results and experience a high functioning professional system that provide personal care and effective personal process. So glad to have found this place :)

Expérience négative: Issues bookking and lack of communication from the gym administration.

Expérience négative: I initially loved this place! I’ve been doing personal training sessions at 6:00 a.m., and I’m always inspired by how my trainer keeps me motivated. He reminds me that the mind gives up before the muscles do, which helps me push through each workout. I train three times a week, and the group classes feel like additional personal training sessions. I’m also excited about the unlimited pole dancing classes, and I can’t wait to see the results by December. One of the most motivating aspects is their goal-based reward program. I have the opportunity to earn $600 if I meet my goal of either dropping 8% body fat or losing 30 pounds (13 kg) in the first 12 weeks. I’ve already lost 1 kg in my first week! The gym offers an app to easily schedule classes and weekly InBody measurements to track progress. I started on October 9th, and I’m excited to see where this journey takes me. Additionally, they provide a nutrition session with a personalized meal plan tailored to my lifestyle and daily calorie needs. There’s so much more I could say, but you need to experience it for yourself. Highly recommend! The comment above was from the first two weeks. Communication and regularity on schedule are important for me. Also, the gym owner lacks the skills in receiving feedback. There are also issues with the gym’s app beyond scheduling, and it’s concerning that the owner appears to disregard members’ honest feedback on platforms like Google Reviews. Attempting to manipulate or intimidate members into providing favorable reviews reflects poorly on the organization’s integrity. So I will not be force by no one to change my review if the gym does not communicate to the mambers once the schedule change or label nutrition sessions as personal training on its app.

Expérience fantastique: Wonderful facilities the owners very accommodating and passionate about your fitness goals

Expérience fantastique: Fully equipped with many clean and sanitized workout machines. Staff is great and the gym gives off a family vibe as majority of the gym goers and staff treat each other and everyone well. Don’t be intimidated by this though as everyone is very friendly. Shoutout to personal trainers Michael, Dylan and Vince for always giving me pointers. Highly recommend this gym!

Expérience fantastique: Have been a member here over 4 years. Best trainers! Best people!

Expérience fantastique: I had a consultation with turf Athletic Club on August 15th and decided to take on the four week challenge. I am so happy with the results not only because I lost 13 pounds but the knowledge i gained through mentorship was instrumental in my weight loss. Everyone is so knowledgeable and helpful the entire team truly wants to see you succeed. I am.so happy I decided to be part of auch an amazing club. Thank you Turf Athletic for making gym life feel like being around family.

Expérience fantastique: I started at Turf back in March, and as someone who has never liked working out, I’ve completely fallen in love with their classes! The trainers are amazing—so helpful and supportive, but they know how to push you to your best. The vibe here is fantastic and inviting, which was a big deal for me because I used to feel intimidated about working out. Now, thanks to the wonderful community and trainers at Turf, I’ve not only found a place I love but also made some great friends. I just bought another class pack and can’t imagine working on my fitness anywhere else!

Expérience fantastique: Love that place ❤️ I’ve been using this gym for 4 months and just extended my membership for another year. I take pole classes and body strength classes, and after each session, I truly feel the intensity of the workout. The instructors are incredibly professional and detailed, making every class feel like a personalized training session. Highly recommend this gym for anyone serious about their fitness journey!

Expérience fantastique: I joined this club 4 weeks ago. I wanted to try something new, since going to the gym wasn’t working for me with my lack of knowledge in workouts etc. Joining was the best decision I made, I am reaching my weight goal with the classes and the nutritional guidance I have received. I am still far away from my dream body but I am confident I can archive it with all the great coaching I am receiving. Thank you Sab and Cristian for the great coaching

Expérience négative: FALSE ADVERTISING and no knowledge of different cultures!! Their coach just insulted a whole community of Indians and indian food by saying that it’s one of the unhealthiest foods with no nutritional value and should be avoided! Went here for consultation after replying to one of their ads on insta advertising 3 weeks of FREE training whereas when I went there it was just 3 classes - one class per week! During consultation when I asked if they have any Indian nutritionist they said we don’t and indian food isn’t healthy and should be avoided. They should hire people with some knowledge and experience about different kinds of food groups and current coach should take some training and take out some time learning about nutrition and culture. They don’t even know what they are doing. They just want to force sell their $1100 plan! Please stop false advertising if you are not going to live to your own ads and hire some professionals who knows what they are doing!

Expérience fantastique: I love this place. Sharaz is a very helpful and very dedicated to helping you achieve results. All of the trainers here are excellent. They are very knowledgeable and push you to new limits every week which is so satisfying. Marla has an excellent spin class. Great music and so much fun. Thank you to all the wonderful people at Turf for helping me be the best version of myself. Arezoo Talabe❤️

Expérience fantastique: I came to turf on the one year anniversary of my mother’s passing, and I met Marla the manager, who I instantly connected with. She shared her story with me and made me feel like I was for sure in the right place. I took on the six week challenge and was just shy by 1 %. I let that result fuel my need for more support. I was on a mission to transform my grief as well as my body, mind and most importantly spirit. To say I’m grateful to have met the best coach in the world would be such an understatement. I know God placed this trainer, mentor and dear friend in my life with a powerful purpose. Dillon Grondin not only challenges me to my max but he also reminded of the potential I forgot I had. His guidance has unlocked new levels of achievement and fulfillment, pushing me to reach beyond what I once believed possible. He has been the vessel God sent to me to journey through my grief with grace, strength and perseverance. When you come to this gym you can expect a body transformation for sure, but you will also experience a life transformation. The coaches here are top tier, the level of training support is unmatched from any other gym I’ve ever been to. For anyone deciding to train at Turf, I’m wishing you an incredible journey. I’m still on mine!

Expérience fantastique: This place has been so beneficial to my physical health as the trainers have been encouraging me to keep pushing through, and exercise, helping me to live a body-confident life. These trainers have also helped me to grow mentally, to gain a growth mindset, and have motivation to live in my everyday Godly life! Shout out to trainers: Marla and Sab for my everyday improvement!

Expérience fantastique: Love it here! There’s something for everyone

Expérience fantastique: Truly an amazing gym with a great variety of classes. Sheraz the owner is very dedicated to the gym and the trainers are top notch! Dillon is a really good coach that pushes the people in his classes to challenge themselves. Brandon is also great and pays good attention to form and motivates you to push pass your perceived limits. All in all I am very impressed with this fitness facility. I highly recommend it to anyone looking to get in shape and wants the extra guidance. Thank you, Jonce

Expérience négative: If I could rate this place 0 stars I would. I came in planning to sign up for some personal training sessions. The front desk worker was helping someone else and as I waited I overheard a disgusting conversation between one of the trainers and a member. The man was rude, degrading, and racist. Apparently he’s the owner of the establishment. I really don’t understand how you could treat people with such disgust let alone go into a line of work like this. What an embarrassment and shame to the fitness community.

Expérience négative: The owner of this place is a really nice guy if you're not looking to start your health journey. He will care more about your body fat ratio then he will about you. I talked to him about potentially starting working out there and instead of focusing on building muscle mass or making myself feel better. He focused on telling me I was too fat when I literally have a disability that makes it hard to work out, which I told him about. I'm sure this place is great for all you health nuts out there but if you're a regular person looking to start working out I would recommend avoiding this place.

Expérience négative: This is how the owner of this gym interacts with potential clients and customers. Where is the professionalism? If I could give this gym 0 stars I would! Me and my friend had a horrible experience I will NOT RECOMMENDED AT ALL!!! the owner is disrespectful, deceiving and not trustworthy! Find you a gym who carters to your well being mental and physically cause this place is not it!

Expérience fantastique: The 6-week program is amazing! I was initially hesitant about the cost, but Armin's reassurance and promise of abs got me hooked. Prior to signing up, I was all exercise but zero diet, so I said screw it let’s try this out. I meal prepped consistently, took full advantage of the facilities and classes, and dropped 6 lbs and 4% body fat in just 6 weeks which is crazy! Shoutout to Brandon for the nutrition tips and the awesome staff for being super nice and welcoming. I found Szab and Amanda’s classes the most challenging and sweaty but also the most fun! I’m definitely going to continue to prioritize healthy eating and consistent training. Can't wait to come back for more drop-in classes and maybe another challenge before my trip in October! Thank you Sheraz for creating such a great space!

Expérience négative: Fraud!! Avoid this place. False advertising on FB - Free 21 day sports training program for my son. We go there and the offer is only on Tuesday night (2 hours) for 3 weeks and you cannot use the facility any other days during the 3 weeks. How is that 21 days free?! But they want me to sign up for their PAID program. LMAO.

Expérience négative: misleading adverts and predatory business practices. advertised a “free 6-week bootcamp” which required a 1500$ deposit refundable upon completion of the program, prompting an obvious conflict of interest for the trainer/owner. update: thanks to the owner for reaching out, but it was you who came up with this scheme and tried to charge me 1500$ for what was essentially a bet against you. I even still have your contact info, Sheraz

Expérience négative: I have never stepped foot in a gym in my life. I needed to get myself into shape so I thought I would get a personal trainer. I met Hamilla and she seemed very nice and told me that she had a good plan set up for me. I had to pay her 600 dollars for 8 sessions upfront plus my gym membership which added up to almost 700 dollars. My first session was a terrible experience she pushed me way beyond my comfort I told her several times that I was in pain and could not continue and she told me to keep going. By the time my session was over I could barely walk. I will not be returning and asked for a refund and she told me no refunds. How did I know that it would be such a terrible experience when she made it sound so good. I am very disappointed how she has handled my whole experience. Especially keeping my money after my 1st session experience. Very upset and disappointed client.

Expérience fantastique: I first found out about TURF through their advertising on IG. I called in and inquired about the gym. The owner Sheraz gave me a tour around, was super friendly and informative! The space is unreal, enough equipment to go around, intimate classes, and full access to the personal trainers. Right away, you can feel that this gym had a sense of "family", you are made to feel so welcome and everyone is rooting for you! I completed the 6 week challenge mainly doing classes with Vince and Steph based on my work schedule (the timing of classes allows so much flexibility on you scheduling in gym time). I can not rave enough about this power couple. Both are amazing personal trainers who will whoop your a** into shape along with Steph's nutritional knowledge and guidance. Marla and Dwanye host killer spin classes that keep you coming back, you will always be challenged. I highly recommend joining to this gym, as you will not only attain your goals, but will gain a family! Thank you for the amazing experience 5 stars ALL THE WAY!!!!!!

Expérience fantastique: The supportive atmosphere, combined with the expert guidance provided by the trainers, ensures that every workout is fulfilling.

Expérience fantastique: Turf workouts are challenging yet supportive. The trainers are exceptional and the camaraderie among members is priceless.

Expérience fantastique: Turf Athletic is like home to me. The trainers have been a huge help, guiding and encouraging me in my fitness journey.

Expérience fantastique: Turf Athletic is like home to me. The trainers have been a huge help, guiding and encouraging me in my fitness journey.

Expérience fantastique: I love Turf Athletic! Great staff, supportive community, and high-quality facilities.

Expérience fantastique: I've been a loyal member of Turf Athletic for quite some time and have no intention of leaving. The quality of service here is exceptional. Sheraz and his team treat us like royalty, and the sense of community is heartwarming. It's worth every penny

Expérience fantastique: Joined Turf Athletic recently and I'm impressed by the variety of fitness classes available. Great value for the price!

Expérience fantastique: happy place! The sleek equipment and the expertise of the staff turn each workout into a positive and effective experience.

Expérience fantastique: The equipment is always in top shape, and the whole place sparkles. It's the kind of clean you can feel good about, which makes working out even better

Expérience fantastique: Turf Athletic Club is amazing! The equipment is top-notch and the trainers are incredibly knowledgeable. Love the supportive community vibe here.

Expérience fantastique: I just love this place I successfully completed two 6-week challenges with Turf Athletic, achieving remarkable results by shedding 20 pounds and enjoying the positive changes. I plan to remain here for at least a year, and continue my membership as long as I can. The trainers are exceptional, and I thoroughly enjoy each of their workout sessions. This place has a somewhat addictive quality to it. Turf Athletic is the best☺️

Expérience fantastique: Stopped by this place while I was on Vacation and I really loved it. very clean facility and the staff were very nice.

Expérience fantastique: An amazing gym. Truly my saving grace. Everyone is super friendly, welcoming and just overall amazing. A huge thank you to Sheraz the owner. If it wasn’t for him I don’t think I’d be where I am today. Constant support in every aspect. Truly a good person through and through. I’ve literally recommended this gym to everyone I know.

Expérience fantastique: I have to say, I'm impressed with Turf Athletic Club. They have an incredible selection of modern and well-maintained gym equipment. The staff is friendly and knowledgeable, always happy to help out. I especially love their group fitness classes - they're both enjoyable and challenging. And on top of it all, the gym is always kept clean and tidy, which makes for a great workout environment.

Expérience fantastique: Amazing gym with all the equipment. Owner sherez is a great guy, and trainer Brandon is tough if you need a trainer who can push you, then Brandon is your guy.

Expérience négative: The personal training at Turf Fitness is below par. I’ve had more success in one month at The Woodbridge Club with their personal trainers then I’ve had in 3 months at turf. The facilities were often dirty, lacking toilet paper and soap and rarely did I ever get a towel for my workout. The Woodbridge club offers state of the art equipment, personal training and overall great facilities. Reading some of the comments I’ve noticed that 3 of their paid trainers posted favourable reviews…pretty pathetic. Management should take courses in customer relations as I’ve seen with my own eyes how they handle situations with paying members.

Expérience fantastique: Great community feeling at this gym. Always friendly staff.

Expérience fantastique: I can't say enough good things about this facility. The trainers are not only friendly but also incredibly knowledgeable. This place has completely transformed my lifestyle for the better. I highly recommend it!!

Expérience fantastique: 4 years normal membership, i come in for an hour or so workout change and go home. Close to home not overcrowded like other gyms, they have several class options, people/staff are friendly never had any issues with anything, gym has lots of up to date equipment, pretty simple come in work out do your thing and leave when you want no complaints.

Expérience négative: I'm over 50 and needed a huge tune up because of "the thing that shall not be mentioned" that happened world wide. Joining this gym and doing the 6 wk challenge was a most awesome experience and I would do it all over again..... oh wait I am because now I have a one year membership. I have had 4 gym memberships before this and they pale in comparison. The people here are professional and awesome. I have a favourite but can't say because I don't want to hurt anyone's feelings but you'll figure out who's the best very quickly, once you join. The gym is set up very nicely and isn't overcrowded. I love the classes you can participate in daily and they have some AMAZING things to join. I'll get there once I build up my strength. I only wish that the floor would be vacuumed because I get fluffies all over my leggings when laying on the floor to do exercises and it detracts from my now nice legs and booty. LMAO Wish I would know how to do a half star because I think this gym only deserves to lose a half star for that not a whole star. They all work very hard and are dedicated, decent people. Don't even THINK of signing up at the other places. You won't regret it! EDIT: My one year is over and I had a rather rude experience here that left a very bad taste in my mouth with a trainer and a very large ego. I sent emails to the owner that were never even acknowledged. I won't be renewing my membership. Sad because it used to be a good place to go. The pole dancing is still a nice feature.

Expérience négative: Most disgusting gym I have ever been to in my life, if your Asian do not come here they are racist and also the locker rooms smells like weed, people would go into this gym high and I could smell weed Stan on their clothing, management is rude and racist watch out for a lot of body shamming, if you’d planing to try out their dance classes prepared to be body shamed. Do me a favour and don’t come to this gym if your Eastern Asian, (Chinese, Korean, Japanese, Thai, Malaysia) extremely racist they put a Japanese fish poster on the cloth changed bin with Chinese writings. If your Asian and you still go here be were of the consequences. Not to mention the no refund policy, you must put money up front no matter how expensive the membership you cannot get your money back, if you try to get it back management becomes nasty and rude

Expérience fantastique: Just recently signed a one year membership With Turf after completing my 6-week challenge. I am extremely satisfied with the customer service, promptness of communication, and professionalism Of the coaches. I saw amazing results in my body composition as early as the first two weeks of the challenge. I want to keep progressing in my fitness and flexibility that’s why I chose to stay. Thank you to Shiraz and team for making my gym experience here fun and rewarding.

Expérience négative: I still have almost 6 months of unlimited membership with this gym and I am not going back again. I don't even bother to ask for refund of the remaining of my membership I know from my experience I will receive none. Below are some of my recent experience that really upset me: 1. I have unlimited membership with this gym and private lesson package. Last Saturday was the first time and only time i cancelled my 2 hours private lessons. I had to call my instructor 2 hours before my private lesson that I had to go to emergency because of my severe adnominal pain. I sent her the evidence, the videos of me walking in to walk in, then emergency, notes from docs from walk in clinic etc. to prove my medical emergency. I was told that i cannot cancel last minute they will have to charge my fees despite my medical emergency. I got upset about it and talked to the owner about it. 2. The owner's reactions and attitude after my hospital stay has worsened the situation. I texted and called him on the weekend i said he would call me back same day but he didn't. I sent him my doc notes etc. No response, not even "I hope you are feeling better" This morning I texted him again and we had 2 phone calls , we were arguing almost the entire time, he did not want to listen, i didnt feel any empathy from him at all, he kept on "educating" me how he lost money for the 2 classes despite my medical emergency he still lost money.... I paid thousand dollars for my membership and private classes. This was what I received in the end? he said i did not speak in respectful way which was exactly the way he spoke to me. He tried to cut me off, kept on educating me about how he lost money about last minute cancellation, how his costumers lie all the time about cancellations all the time. I didn't feel any trust and empathy at all. Remember, this is my first and only time i cancel last minute, and this was due to my medical emergency i was admitted to hospital. 2. I think his policy has double standard. My instructor for my private classes cancelled on me last minute a few times, I didnt say a thing. Also, my instructor invited her friend to some of my private lessons. I know i should have said no on the spot, but when I arrived the classroom I saw another student in the classroom and she asked "can she stay for a bit?" then her friend stayed for the entire class...I know i should have said no but i didnt feel comfortable to say at that moment. Then finally after 3 times, i told her i dont mind sharing the cost as semi private class, but going forward i am not comfortable paying for the expensive private lesson so my instructor's friend can take advantage of the free classes at my cost. 3. What I want to say at the end is, really it's not about the money I lost. It's the customer service, the care , the attitude, the trust, the validation of my feelings that I value more. Yes, I might have lost of of money, but I also learned a lesson. I hope others will also learn a lesson from my experience and protect your rights and stand up for yourselves.

Expérience fantastique: Turf club is the best place to go its a two in one gym! And it is near everywhere. They also have pole dance studio upstairs inside the gym club that offers excellent pole dancing classes they're all very friendly!

Expérience négative: Did not refund membership after I canceled half way thru. Manager is a cheater and stealer. He's unjust and unfair. I would not trust this man or business with your money. Doesnt understand customer service and treats people for selfish gain vs fairness

Expérience fantastique: This facility has changed my life!!!! In combo with the trainers and the classes. So much fun mixed in with proper training and real improvements. I couldn’t recommend this place any more than I do. Sheraz (the owner) is the most motivating person ever. Trainers 11/10. Classes 100/10. GET STARTED!!!

Expérience négative: Paid $600 and was under the impression that it had to be refunded and the whole thing was a trial. After the first class, unrelated to pole dancing that I signed up for, decided it’s not for me. Told during the sign up that can not do weights due to medical condition. Right at the class was told to pick up heavy weights. Besides that, the gym on Jevlan is completely unsanitary. The exercise room at the back on the first floor had no disinfectant nor wipes. Each person made use same unsanitary equipment and lay on the same mat with hair and everything. The washrooms had puddles of urine in the stalls, weren’t flushed, had no paper nor paper towels. I could never exercise in the conditions like this. I was shocked to read the agreement afterwards and see that parts of it was contradictory. One part said no refunds and another said after 10 days in the gym no refund. When contacted, no one wanted to refund my money. They compare themselves to Netflix, yet Netflix charges $16 not $600. Hello! And I had one class I didn’t ask for since I came to dance! This gym may have figured out how to avoid refunding, but morally and ethically what they are doing is very wrong. I have never ever experienced such disgrace in any place I attended. And sometimes after the first class, people may not be able to stay. They have to know what services and how they are provided, to commit. They leave no way out and absolutely shamelessly take people’s money with no return, providing poor and unsanitary classes. Sour taste in my mouth a month after this happened. That woman in the reviews who posted a pic of herself instead of the gym, what is she exactly advertising? If anyone thinks the gym is clean, I wonder what sty they live in?

Expérience positive: Recently did the 6 week challenge and I could definitely say this has been my best experience at a gym. I have never felt more comfortable and motivated , people mind their business but are very nice ! The trainers, classes and equipment are great. I am gaining more strength than I ever did on my own. Only thing I can say is that the washroom can be better maintained. The blow driers don’t work and there is never enough toilet paper or paper towel :( Otherwise everyone has been great to me and I will be with this gym for another year ! Thanks team .

Expérience fantastique: I joined Turf in June 2022, and I have to say that I'm thoroughly impressed with my experience so far. The facilities are clean, well-maintained, and have a diverse range of equipment and fitness classes to choose from. One thing that I really appreciate about this gym is that it's female-friendly. The atmosphere is welcoming, and I feel safe and comfortable working out here. The trainers are amazing and have been instrumental in helping me achieve my fitness goals. They're knowledgeable, supportive, and always provide constructive feedback to help me improve my form and prevent injury. The gym also has excellent communication skills. The trainers are always available to answer any questions I have, and they're genuinely interested in helping me reach my full potential. They encourage me to work at my own pace, while still providing motivation and positive reinforcement to keep me on track. Overall, I highly recommend Turf to anyone who is looking for a female-friendly gym with knowledgeable trainers and a supportive environment. Whether you're just starting out on your fitness journey or looking to take your workouts to the next level, this gym has everything you need to succeed.

Expérience fantastique: TURF ATHLETIC CLUB is an excellent gym with fantastic coaches . Ranging from the instructors, front desk, to the wonderful owner (Sheraz), being a member has been a phenomenal experience. All the trainers are extremely knowledgeable and go above and beyond to help members achieve their goals and also pay lot of attention to explain the exercises and correct your form. I love this place and the people here so much. Not only one can experience a great workout but also an amazing environment. The coaches really get to know you and push you to work hard and achieve your goals. The people I've worked out with and got to know are kind and supportive. I always look forward to seeing people here and I'm grateful to have myself surrounded with such a wonderful team. Thank you TURF for inspiring me, lifting me up and making me stronger in every sense! This is my happy place. Highly recommended if you’re looking for a new fun way to workout! HARD WORK , FUN and RESULTS!

Expérience fantastique: Great gym and unique space. Knowledgeable and personable team. Love the selection of classes offered.

Expérience fantastique: Been coming here for over a year. Love the gym, the energetic atmosphere and kind staff. I highly recommend coming here if you want to succeed in your fitness goals. The sales rep Hamilla is always so welcoming and accommodating with all my needs and Brandon is always so friendly and helpful with my workouts. Love this place don’t think twice!

Expérience négative: This is my personal experience and does not reflect the gym as a whole or others (except those mentioned) who work there. This is from 3-4 days of experience at this gym in Nov 2022. After my first meeting with this trainer (my nutritional consult), I left feeling motivated, happy, and ready to begin my new fitness journey. The trainer had great knowledge (some of the best I had experienced), and I felt he cared about my goals and fitness. I went ahead and pre-paid for my month of PT sessions (gym membership and classes included). This experience should have been a step towards my personal fitness goals and in return, I expected a great vibe, energy, and some acknowledgment at least during the 60-minute sessions. Instead, this is what I received. My PT sessions were rudely interrupted by the trainer’s girlfriend, this began to happen EVERY time I was in the gym training with him. I had to pull this 'professional trainer' to the side and tell him that I did not appreciate the interruptions, he did apologize and said I had every right to confront him. He also did mention that 'I worked out better when he wasn't looking'. A few times he was on his phone at the beginning of my sessions. During my sets, he seemed bored and disconnected, unfocused and tired. All this put together, began to make me feel uncomfortable. He even told me that this was level 1 work and it was not really his thing to be training me permanently. I was paired with this trainer due to a previous knee injury. When I told the owner my physiotherapist recommended icing and no heat (PT told me to apply heat), the owner said, ‘he didn’t want to hear it’. Sheraz also claims his trainer is a certified physiotherapist, the Ontario College of Physiotherapists does not have him registered under the name provided. I cancelled my sessions within the 10 day period SPECIFIED in my contract. The next hurdle was to tackle my refund. Sheraz contacted me via email 11 days after my cancellation request, and to my surprise, he threatened and berated me (imagine receiving this abusive phone call at work). Long story short, it took 1-2 months to get the company to refund 2/4 transactions (should have been 2 transactions total but the company decided to keep using my card). Apparently, I initiated the other charges through the app, this shows how unsecure their app is with no security checks in place. He also told me that he would be applying chargeback fees of 2 x $30 to my card. I was called a stealer and was told to expect his lawyer. Imagine if Goodlife said that! Outstanding refunds are currently under review by the ministry, Consumer Goods and my bank. Total communications during this period were 4 phone calls, and almost 10 emails. Another 4 hours talking to banks, 7 hours in emerg and hospital appointments, almost 10 hours (so far) in physiotherapy. Your phrase of 'don't waste my time', look how much time you and your business have cost my personal time. Overall opinion on the trainer/gym - maybe the PTs are overworked or that particular PT. As Director of Operations, he did mention working 10-hour days and so I tried to accommodate him where I could. PT lacked motivation, professionalism, and courteousness – although he would at times approach me with care (for example giving me his number to follow up on food/workouts or checking up on my knee), his actions and blasé attitude during our sessions proved otherwise, I felt like I was a burden to him more than anything. The owner will try to brush off any forms of constructive criticism and customer service definitely is not his forte! Further exemplified by his inability to apologize to any of the 1-star reviews. Final note, I shared my health and medical conditions with this gym, and to be treated like this by the owner is UNACCEPTABLE and is a breach of my humanitarian rights amongst other things. Personal Health Information is a sensitive matter and persons should be treated with dignity and sensitivity. TURF ATHLETIC CLUB you have failed me as a consumer.

Expérience fantastique: Awesome place to train. Cool staff and great service.

Expérience négative: Update: filed a claim for fraudulent transaction with TD Bank, the money have been returned, took few weeks. Absolutely false and misleading marketing by Sal. The package didn’t suit me as I have to commute 45 minutes to this location. The team doesn’t know how to operate the business. The owner is a greedy and unfair man. No customer service. Money never refunded, although staff promised to do so during 2 months. I regret ever meeting these people.

Expérience fantastique: This gym is absolutely amazing I have been a member for a few years and I don’t plan on leaving anytime soon. The staff is super friendly, helpful and the trainers are exceptional. The owner Sheraz treats his members like royalty and is very helpful and accommodating. Even the members are super friendly and is like a small community which I adore. Going there on a bad day brings your spirits up. The gym is pricy but you definitely get what you pay for so I see no problem with it.

Expérience fantastique: Sent an email to get more info about the club and it’s fees and how classes work. Got an immediate response with all the info I was looking for right away and through text message which is perfect for myself. Sheraz was very helpful, friendly and responded to all my questions right away without delay.

Expérience fantastique: Turf is absolutely fantastic - I signed up at the end of June for the 8 week challenge. I had regular checkins with my nutritionist who helped build a plan, and had regular checkins to keep me accountable. The classes are phenominal - a wide variety, ranging from 6AM to 8:15PM it helps meet different schedules that you may have for work. The people are just the best - all the trainers, the other members, it's just like a community. Ignore the couple bad reviewers here - i… See more

Expérience fantastique: Best staff and best trainers

Expérience fantastique: The friendliest team and a great professional owner . I enjoy working out there although I drive long way to get there

Expérience fantastique: Lots of programs, friendly staff, clean environment. Been coming here for 2 years now, there's something for everyone!

Expérience fantastique: Where do I begin?! To start with this was the an amazing first step to reach my fitness goal no exaggeration. I was super intimidated to join a gym and was very hesitant for months. I did my research and thought this might work best for me because I am absolutely clueless when it comes to the gym. They offer classes in just about anything and everything so it seemed like a no brainer considering I need just about all the guidance I can get from the moment I joined I was greeted, guided, and prepped for a full life and body makeover. Yes I got totally ripped, yes I lost weight, yes I feel sexy again after having kids (finally). But the best part the reason why I kept going and keep going today is because of the staff and environment. Not once have I felt out of place or embarrassed to be there and not know what I’m doing. The trainers are super kind, knowledgeable and welcoming. Everyone there is a master at their craft. No shortage of options to get to where you want to be. The energy is amazing and very motivating when participating in the classes. I’ve had such great attention from the whole staff (from nutrition, to form, to long term goals) it really made me feel super comfortable to ask for help when I wasn’t sure what I was doing. Went in on a whim and I am so glad I did , found my forever fitness family. Also did a 12 week challenge that totally turned me into a gym rat and yes I won (by the way a MUST try)

Expérience fantastique: I mean where do I even begin… this gym absolutely is so special to me. Forever will be. Since March, the amazing trainers and staff helped me lose 30 pounds. I signed up for personal training at Turf - what I did with GoodLife a couple years ago and it got me no where but gain weight - and it’s because these trainers actually care about their clients. They care what you do on a daily basis. They care about your emotional well being. They push you but not to discourage you but they push you because they know you can give more. I have nothing but positive things to say about this gym: the atmosphere, the trainers, the vibes make it feel like your second home. When you sign up for this gym, you will see the results if you work towards it and you work with your trainers, you will also gain friendships that uplift you to create healthy lifestyles. I’ve seen so many negative reviews, and I cannot comprehend how anyone can have a negative experience in this gym.

Expérience négative: gym activities I wasn't getting the info I was there for. I told him that I want to do that with my friends which were true I was there because we are 3 girls looking for pole dance classes. So my mistake was staying there and asking for the freaking classes. in the end, he told me the prices and start to create an account which also I didn't ask for so he asked for a credit o debit card to fill in the info and buy the classes. Gosh, I just wanted the freaking info and leave I never asked for the whole speech I thought was part of the service which also I thought was incredible. But if I had knew that I have to buy something I wouldn't go. I told him several times I want to start with classes and then see how it goes for me. He didn't listen. I told him I don't want to buy anything. and that made it all worst. He looked at me so angry asking why I was there for. why I'm there? what is the reason that holds me back? why can't take a decision? the last one. if your friend don't do it you also won't. I was in shock I just try to get ready to go and I was doing my best to answer the interrogatory suddenly he calms down He takes back the info from my hands and said to me I'll give you this when you pay and gave me his card. FINALLY, I COULD GO I'm still trying to understand what was that. Honestly, I won't recommend this place and I hope never to come back

Expérience positive: Fit for PXG Will return for SIM golf

Expérience fantastique: Amazing Gym! So many different class options and the staff are all so kind and helpful. They helped me figure out what diets and activities I need to do to start working towards my goals 10/10 recommend! Only reason I no longer work out there is because of gas prices and it is a bit of a distance from me

Expérience fantastique: I was a member at another gym for many years and felt myself plateau. A very close friend who is member at Turf suggested it. I've been a member for 1 month and the classes are amazing especially Dwayne. I have zero regrets joining I've already extended my membership and ready to take my workouts to the next level. Thanks AS

Expérience positive: Nice vibe and good training

Expérience fantastique: Amazing energy, great equipment and friendly staff. Instructors are engaging and have good classes to meet my fitness goal expectations

Expérience fantastique: After a bunch of bad experiences at other gyms, I am so grateful to have found Turf! The classes are fun, the prices are fair, and the owner is honest and trustworthy. It's obvious that customer satisfaction is a priority at Turf. Booking classes is also very easy using the app. For the first time, I actually trust my gym! I highly recommend this place.

Expérience fantastique: I decided to call the club after seeing the advertisement on Facebook. The next day I've appointment with the Owner Sharaz. I can truly say amazing team, love this gym. I've been to so many gyms but honestly there is no gym like Truf Athletic Club.This gym is one of the best-known. Great personal trainer lots of motivation. Sharaz is very caring and helpful this gym changed my life for the best. I highly recommend this gym to anybody.

Expérience fantastique: Love love love this gym. Been to at least three different gyms and heard of many others, by far this is my favourite one. Environment is amazing and vibe is one of a kind. Definitely recommend.

Expérience fantastique: I love having the ability to train my soccer skills and lift weights all in one building beautiful

Expérience fantastique: I recently joined Turf Athletic Club when I saw an ad for pole dancing classes on IG. When I arrived at the gym, I was warmly greeted by staff. I was impressed by the cleanliness and amenities that the gym had to offer. The rooms for the pole dancing classes are exceptional! Sal's sense of humour and passion for the Turf helped solidify my decision to join the gym. Unfortunately, I had to ask for a refund a few days later, because my financial situation changed dramatically. When I called the gym and explained this to Sal, he showed empathy, communicated in a timely manner, offered me a full refund, and followed up with me to make sure the refund was processed successfully. Thanks again for your cooperation, and I wish Sal and the crew continued success in the business of changing lives!

Expérience fantastique: Amazing place, great staff. Sheraz made me feel super motivated and inspired me to keep digging deep with my fitness goals. Recommend this gym to anybody in the area. And even if you’re not it’s worth the trip the Vaughan.

Expérience fantastique: If there were more stars I'd be giving them. Amazing gym! Great atmosphere! Fantastic staff! Music to keep you moving! Ooh and today a whole bunch of demos and vendors. Run...don't walk!

Expérience fantastique: Gym itself and classes are great, not fond of Sheraz (the owner) due to a financial disagreement that was dishonorable on his part. It took him months to problem solve like an ethical human being. When you do the right thing, respect is earned. Other than that, everyone else is epic

Expérience fantastique: They have this massive open space in the back!! I wish it was my living space lol. You can flip tires, battle ropes, punching bags, green turf for sleds sliding, sprinting, and much more. Very friendly staff. The front is very well equiped as well. I noticed some negative comments here in regards to windows being covered during pandemic by none members. This is not fair to give someone negative comments beacuse they had their windows covered up. I work in downtown Toronto. Most commercial businesses were covered up and some werent even fitness facilities. I signed up beacuse there was no negative comment from a member. They have 5 star rating for a reason!

Expérience fantastique: Massive space, tons of equipment and super friendly staff! I had the chance to train at Turf Athletic for just a short month (I unfortunately live on the other side of the city or else this would be my new gym), but I can't say enough about how much I enjoyed the training environment. Thank you Sheraz and the team for a great experience! Totally recommend if you're looking for a new space to workout.

Expérience fantastique: If you want to finally commit to a gym, this is the place for you. The environment makes working out an enjoyable and fun experience. I love all the staff; they truly care about each member and their fitness journey. After signing up at turf, I can’t see myself attending any other gym. It’s definitely worth the price!

Expérience fantastique: I’ve been at this gym for 3 months and it’s been a great investment. I take their group classes which are all led by experienced and motivational trainers. In my opinion, the trainers are the best part of this experience! I take pole dancing and gym classes which they have a wide assortment of (spin, boxing, weight training, metcon, cardio to name a few). The pole instructors are extremely helpful and attentive and are the reason why I’ve learned as much as I have. The gym instructors know how to push you and always keep the classes interesting. I joined as a part of their 6 week challenge and stayed for their friendly and positive environment.

Expérience fantastique: Awesome gym. Lots of variety of machines and workout classes.

Expérience fantastique: Great gym, they have pretty much everything you need. Amazing staff, very nice and helpful and the classes are very intense which is perfect. Definitely recommend!

Expérience fantastique: Amazing gym with Top tear equipment and two huge open space turf areas for dynamic work, Lots of punching bags, tires, hammers, and great diversity of classes ranging from kickboxing and spin to full body strength classes from 6 am to 8 pm ! Amazing energy, music and staff always willing to help if needed. Its a must visit if you want to hit your fitness goals and not wait for equipment as is not overly crowded like other gyms.

Expérience fantastique: Great environment, great gym with amazing friendly staff. State of art gym, with lots of space and equipments to use. MUST CHECK IT OUT!

Expérience fantastique: This gym is the best facility around the GTA.. i would even go as far as to say one of the top in Canada. After being a member here for a few years and also being in the industry i have completely shifted all of my business as a private fitness company to operate out of this facility. Environment, equipment, staff and customer care is second to none!

Expérience négative: Stayed open during lockdown and covered it up as a fake physio clinic. Health inspectors should check this one out. Shady businesses ethics.

Expérience négative: Absolutely stay away!! Only after your money and fraudulently bills your credit card!! Took advantage of a student, constantly billing credit card without consent or authorization. They are currently under investigation for Fraud!

Expérience fantastique: This gym is a total hidden gem in such a big city! I’ve been to ALOT of gyms in the past and this one is like no other! From the moment you walk in you feel welcomed, motivated and excited to exercise! Staff are happy, helping you prepare your mind to become a better you! They make the initiative to learn your name, make you feel loved and help you achieve your goals. The personal trainers are next level, pushing you harder and harder and keeping you accountable with private lessons or in a group setting. The facility and equipment are clean and up to date, you never have to wait for machines. The vibe of friendliness never leaves this place and no one is judgmental, everyone is just happy to workout making you feel like you never want to leave! The best way to describe this gym is the ultimate “Disneyland” experience!

Expérience fantastique: I went in to sign up for one of their challenges and the overall experience was amazing. The facility, the equipment and coming from a girl, their washrooms were top notch. Everything looked and felt clean. They have a variety of classes they offer and my personal favourite, their pole dance classes. Customer service was also amazing, they answered all my questions and in general the staff were super warm and welcoming. Definitely recommend to anyone who is looking to start their fitness journey.

Expérience négative: Terrible customer service. These guys are thieves, DO NOT TRUST WITH YOUR CREDIT CARD. I signed up for pay as you go and now they are saying I singed a Pre-Auth. SCAMMERS!

Expérience fantastique: Gym environment is fascinating. People, equipment, music, lighting and amenities are very appealing and motivating to exercise with.

Expérience fantastique: Loved, so much fun ❤ thanks Melissa!

Expérience fantastique: Since I've started at Turf in July I have nothing bad to say. This gym ia so different from other gym and by far the best gym I have ever been to. The classes are amazing, the trainers are amazing and the clients are amazing + friendly. I have lost weight and I feel really amazing. This is the best gym by far. Thank you to Sheraz and his team for making this club/gym fun to attend.

Expérience fantastique: Aside from the amazing gym and top teir classes. Everyone really helps you work towards your fitness goals. If you haven't already signed up for the challenge, you should. Its a great place to start ❤