MOVATI Athletic Guelph

Expérience négative: I always loved this gym till one day I used to sauna, due to a broken bench beam, it ripped a hole in my almost new Lululemon leggings. I had to contact management multiple times over the next few weeks to address this, only to be told it was "use at your own risk." For the high fees and paying for maintenance, why do I now have to throw out or go to a seamstress and pay to get my property fixed. No accountability.

Expérience fantastique: Two visits in to a 30 day trial membership and I am SO impressed with every aspect of this club. Staff are so friendly and helpful. Equipment is amazing... nice to try out some new pieces that are not at my regular hometown gym in Cambridge! Impressive in all ways!

Expérience fantastique: I could not recommend personal training with Sabrina Dean highly enough. I came back to training after dealing with injuries and health issues for years, and I was very nervous about exercising and using weights after years. But Sabrina built an excellent program around my abilities and needs. She is patient, careful, and highly supportive. She also went above and beyond to make sure I was not in pain. With her education and experience in fascial stretch therapy, she helped me a lot with stretching, which improved my mobility and reduced my knee, foot, and hip pain. She is also flexible with trying to fit my appointments around my working hours. Joining Movati was a great decision. Their facility offers so many options, it is clean, and the staff is very friendly. Meeting Sabrina, there helped me tremendously.

Expérience fantastique: I can’t recommend Sabrina D. enough! From the very first session, she made me feel supported and motivated. Her knowledge of fitness, tailored workout plans, and ability to push me just the right amount has been a game-changer for my health and confidence.

Expérience fantastique: Great staff and amenities. They seem to go out of their way to keep the locker room tidy ( the men's anyway ).

Expérience négative: Terribly overpriced gym run by rude management that leaves minimum wage students to do all the work. They give weird vibes as well staring at you like robots and saying hi and bye every time you walk by.

Expérience négative: The steam room is very small, regardless of the quota, I think it is very busy. However, the staff in charge do their job very well Angelo and his friends work very good. Everywhere so hygiene.

Expérience négative: I have been working out at this gym for eight years and have always had a positive experience, with no issues until today. While I was using the treadmill in the women’s area, a lady on the treadmill next to me was having a loud phone conversation that lasted for about half an hour. This greatly impacted the workout experience for others around her. I understand that some calls may be urgent, but talking on the phone for that long while exercising on a treadmill is not only disruptive to others but also potentially unsafe for her. I hope Movati can enforce better guidelines to help maintain a quiet and enjoyable workout environment.

Expérience fantastique: The gym is great, but this review is specifically for athletic therapist Victoria! I have a hip impingement and hypermobility and have struggled with hip stability my whole life, even as a past athlete. I saw physios and PT’s previously, never saw meaningful progress and was considering surgery. Victoria worked her MAGIC and now my hips are at their strongest and most stable. I’m so so thankful

Expérience positive: M i d

Expérience négative: Some of the staff were rude and at least one of them displayed clear racism. She refused to give me a tour or provide information about the registration process and she couldn’t even hide her feelings. It’s truly disappointing to encounter this behavior in this day and age

Expérience négative: Brutal cancellation process! After several calls and constant pushing, they finally allowed me to cancel over the phone with an email confirmation. But at the last second, they claimed my email wasn’t detailed enough. When I asked which details were missing, they admitted none were, but they wouldn’t accept bullet points – they insisted on a formal paragraph instead. Absolutely ridiculous! On top of that, the staff are incredibly lazy and not knowledgeable. When I asked one of the staff members for the gym’s email address, he actually told me to Google it. Completely unprofessional!

Expérience fantastique: I really enjoy this gym since I love to attend the various fitness classes. The facilities are nice and a step up from your basic gyms. I've been losing weight and feeling better on a mental and physical level thanks to Movati.

Expérience fantastique: The Cycling instructors Peter and Jeff have been great and I highly recommend their classes. Same with Emma and Trisha for Yoga!

Expérience fantastique: “Emma” a best teacher for yoga class, always teaches the class with a magical smile. All class much like to make stretching and breathing exercises. Thanks Emma a nice teacher always be remembered.

Expérience positive: Really great gym but can yall please put the ac higher

Expérience fantastique: Best Gym around, spa like amenities. Looking forward to a fuel studio in the future. And it's soooooooo clean

Expérience fantastique: Love this gym! Great hot yoga! And Lachlun is the most dedicated, knowledgeable and motivational personal trainer I have ever worked with!

Expérience fantastique: Equipment and amenities are in good shape, but the quality of the Personal Trainers is what sets Movati apart from other gyms. In six months of working with Lachlun I made gains that I still can’t believe. This guy is legit.

Expérience fantastique: Best show in town in Guelph if you can afford it. The instructors are top notch for Zumba, yoga, and 20-20-20. If you're a man, it kind of sucks because many of the interesting classes are in the "woman's only" area ... The club does not cater to men in classes that are traditionally female dominated. Granted.. very few men would take these classes .... The class booking system works well. This club has everything ... Fitness classes, yoga classes, and a pool. If you pick the right instructor, the old classes are on par with a dedicated yoga studio. Movarti is the only place to be for Zumba in Guelph, and they have the best instructors around.

Expérience fantastique: I’m a member at Movati Athletic Guelph (Stone Rd) and I’ve been getting personal training services from Lachlun Frey. In just 6 weeks of working with Lachlun, I was able to gain 4lbs of muscle, lose 2% body fat and hit a net gain of 3lbs of body weight. This was exactly in line with the goals we had set out together, however I was surprised at how quickly we achieved the results, and how effective Lachlun is as a personal trainer. Lachlun is punctual, organized, strategic and flexible, which I’ve noticed as qualities that allowed him to create and execute highly effective training sessions with me. On top of this, Lachlun is great at motivating and inspiring me to push past my mental barriers. I’ve come to learn that much of the physical strength and results I’ve achieved are due to the consistency and mental resilience he’s been helping me to build through our workouts. Also, you can tell Lachlun lives and breathes fitness - he’s constantly pushing himself to the same standards he inspires within his clients, and it shows in his physique and his personality. If you’re looking for someone who is extremely competent, professional and friendly to help you achieve your fitness goals & change your life for the better, I would look no further than Lachlun.

Expérience négative: I cancelled my personal trainer suscription and they still charged me twice. I was allegedly issued a refund for these charges and the remaining amount of my personal training. It has been more than a month and I have yet to receive it, and communication has been subpar to say the least, no one will get back to you at all. Horrible customer service, would cancel my membership if not under contract.

Expérience négative: Love the gym, customer service sucks. Money was taken out of my account without my knowledge. A refund was made it’s been over 2 months still haven’t received it. Absolute worse!

Expérience négative: The water in the showers is freezing cold. I could not get a shower.

Expérience fantastique: If you enjoy taking classes Steph and Emma are the best!!!! They create such a welcoming atmosphere for everyone! I always look forward to coming to the gym to workout and restore with them.

Expérience négative: I canceled my membership still the took money from my account so basically they scam me I can’t wait to cancel my membership worst gym ever stuff has some nasty attitude

Expérience fantastique: Love this facility

Expérience fantastique: Always a great experience

Expérience fantastique: Best gym ever. I live in BC and when I come to visit Guelph i go to workout here. This gym is such a treat!

Expérience fantastique: ⭐⭐⭐⭐⭐ I absolutely love this gym! From the moment I walked in, I was impressed by how clean and well-maintained everything is. It's clear that the staff takes pride in keeping the place spotless. The variety of machines and equipment is fantastic; I never have to wait to use anything. Plus, the atmosphere is always friendly and motivating, thanks to the great people who work out here. But what really sets this gym apart are the amenities. The steam shower is a game-changer after a tough workout. It's so relaxing and rejuvenating. And let's not forget about the other perks like the spacious locker rooms and top-notch facilities. Overall, this gym has everything I need and more. If you're looking for a clean, well-equipped gym with friendly staff and amazing amenities, look no further!

Expérience négative: I joined MOVATI for a year and thought the facilities were decent (when not broken) but the more time I spent there the more I realized how pretentious the staff are. After leaving and joining a new gym, I noticed MOVATI still taking money out of my account. I guess I signed a contract that authorized them to renew my membership after the contract was done. I called and told them I wish to cancel my membership, and they told me I need to go in person to in order to cancel.. What a sneaky way to take money from people who don’t wish to do business with them anymore. I’m a very busy man, and to take an hour of my day to go cancel my membership is a huge waste of my time. MOVATI is a rip off, way too busy, and the pretentious staff make this gym extremely unappealing.

Expérience négative: Facilities for the co-ed gym are nice, women's gym falls short (damaged equipment that takes weeks to resolve) and it's always sooo hot in there. This is unfortunate because I signed up for Movati to mainly use the women's gym. Additionally, I had signed up for boxing, paying an additional $240 for 8 weeks. 6 weeks in, my trainer left Movati. They replaced him with a trainer who does not have boxing experience (listed having experience in every martial art under the sun EXCEPT boxing like ).. nice guy but lack of experience was evident from the trial class that was done. This trainer would also touch you to adjust you without asking if it was okay first. Personally, that does not bother me too much but I know this can be an issue for others. I have never had another teacher do that for any other class. The timing offered in place of the original classes was completely different. I asked for a refund for the last 2 classes that were denied stating a "contract issue". I signed up for an 8 week boxing session with ALLISTAIR for the times that HE offered. I was willing to settle for the $60 (remainder of the 2 weeks) to be put into my membership fee or a gift card to the smoothie café. Both options were denied because of "contract issues". They offered yet another time that did not match the original. This whole situation has left such a bad taste in my mouth, I will NEVER sign up for another class that requires extra funds again. In another instance, a staff member forced me to take my membership photo. I understand that it was something that was missed when I originally signed up (years ago) but the way he went about it was so aggressive. It was not my fault whoever had signed me up did not do their job adequately. I had asked if I could take the photo literally the next day as I was not having the best day and I did not have time that day, but he refused and insisted on taking it right then. If you look at my membership I have been consistent in going to Movati so I do not understand why that was such a big issue. Movati and its staff were truly so kind and great in the first year that I signed up but this past year, service and everything else has declined so drastically. For the cost of the membership and all its downsides I am seriously considering another gym.

Expérience fantastique: Great staff. Super clean. And lots of fantastic equipment.

Expérience fantastique: Carrie’s classes are always the highlights of my week!

Expérience négative: This place is so overhyped. So many people, outdated machines, negative atmosphere, and a lack of cleanliness.

Expérience négative: I’ve been to a handful of different MOVATI locations and Guelph is by far the worst. Most of the equipment seems to be original from when the Athletic club opened 16ish years ago. The showers are either out of commission or have no shower heads. Steam room is filthy and smells terrible. The Hottub is more like warm bath with low water level. And my biggest issue is spending half your workout walking around the gym searching for 45lb plates. Half the plate loaded machines never have plates on them. You have go steal from other stations. And it’s so busy all the time the other stations are usually in use.

Expérience négative: Been going to Movati over a year now. There’s been a disappointing issues. If I’m paying over $100. a month to attend a gym I would think I’m getting the best. They have great equipment and everything we need for our training but things break and go missing. Takes weeks to repair. I asked about a sled and the manager said she had one but in the personal training room. She said she would call me..never did call. If your into taking any classes, good luck trying to book one, next to impossible. No filming allowed… period. Lack of toilet paper in the bathrooms. Can’t use the hottub if a class is session in the pool. Your suppose to get what you pay for. Hopefully they get it together. We are moving on.

Expérience fantastique: Movati Guelph on Stone Road has some really amazing staff and actually really friendly members too. I have a membership that is good at all there clubs, and I like this location the best so far. The pool is also well maintained, and the water is clear compared to the other Movati locations. I recommend this location, Movati Guelph on Stone Road!

Expérience fantastique: Been enjoying the experience at Movati Guelph. Staff and environment is very welcoming. It appears that management make it a priority to ensure guests are treated well, have well maintained equipment and amenities. Would highly recommend!

Expérience négative: These people are scam artists and operate using predatory business practices. They will enter the start date of your contracts 30 days into the future just to scam an extra month of payments out of you. They steal from their own clients. Tell your friends!!!

Expérience positive: I wish they would have kept the daycare services, since there are not many gyms in the area that offer anything like that. The quality and amount of the classes though are amazing, they offer all sort of classes all day and the instructors are great (Rachal, Steph, Carlos H... and pretty much every instructor that I had), much better than other gyms I've been before. Bungee workout, aerials, and hot yoga are all included, which is pretty awesome. Now, if you are not interested in the classes but only the machines, then I don't see any advantage compared to others, and you will pay a higher price. I wish they had some more classes on the weekends though, last class on Saturdays is 5:15PM and I like to go after 7:30PM at the end of the day. I also find that the parking gets pretty crowded sometimes and I need to wait until I find a spot. But overall, it is a good gym, especially if you are interested in going to the classes.

Expérience négative: The gym is great but men bathrooms is like a jungle. Furthermore, their fitness bar is absolutely garbage. They’re selling protein bars with 16g added sugar and their smoothies use oasis sugar with 25g of sugar. Please stop selling high sugar items in a gym.

Expérience fantastique: Comparing membership prices with other gyms and what is offered, worth it! Female only Swimming lane pool with hot tub and female only Steam room & Sauna. Through the female change rooms is a separate smaller workout gym room. They offer various classes consistently throughout the entire day for all levels of physicality. (Hot yoga, Pilates, Zumba, swim class, weights class, Anti-gravity, etc.)

Expérience fantastique: I love movati ! I started coming in June and I joined because of the classes and let me tell you they didn't disappoint me. Body sculpt, Barre and core are my three go tos and the reason is definitely the instructors. Lenka and Steph M are the best instructors that make you return. Steph's energy makes Barre fun and she's so encouraging and engaging. I really really love Lenka's class because of the way she teaches .. she really teaches you how to breathe ..how connect and feel the muscles you're working .. she takes time to check from even though her classes are always full. Lenka will push you to challenge yourself and is so empowering and motivating . ..she really is the reason why I stayed and I am consistently going. Steph too she will always say hi and tell me I did a great job and it's those little things that help.

Expérience négative: Movatti will lie to your face to get you to buy stuff. They told me to my face that "personal training sessions have no expiry date" when they do to get me to buy them. Disgusting. Don't go here.

Expérience fantastique: I have stopped and started for a variety of reasons at movati over the years due to health issues but whenever I am feeling like it's time to go back this is the place that I come to. They have been incredibly supportive when I needed them to and right now my personal trainer Chris Widner is just incredible. I am feeling more confident than ever regardless of the challenges I will encounter. I know they are there to support me with whatever comes. Thanks Movati Guelph!!

Expérience négative: Staff were great however the facility needs a desperate full reno- changeroom, sauna, hottubs etc- If charging premium pricing ($100+month) I expect a facility to look as such. Not in line with a $10 a month club :( disappointing first experience.

Expérience négative: -I had intended to go here only to swim, and I was under the impression that picking a trainer would be optional. It was not. -In the membership form, I specifically clicked "Aqua" and "Women" as my interests. I was forced to use the workout machines anyway. -The computerized health machine that I used at the start of my term uses BMI, which is now considered an outdated term for numerous reasons. -There is no way to cancel until after a year has passed. Yes, you can cancel within 10 days...but that is not enough time to notice any significant results. -Sometimes, the workout rooms have loud music and flashing lights. This is a concern for people who are sensitive to these. -All of what I said is not mentioned on the site (or at least it's not visible/clear). -At least the staff is affable and at least the swimming area is nice. Summary: I was forced to undergo strength training when I just wanted to use the pool. If there were suggestions on what exercises to do or what equipment to use when at home...I would feel much better about this gym. But there is not. The only good thing is the pool.

Expérience négative: It was difficult to end the membership. I also thought the staff member who started up my membership was rude. She was also the one who ended it. She asked why I was leaving, and I told her because I was pregnant. Her response "well you can still work out while you're pregnant." Not the response I was expecting. It's true you can work out while pregnant, but the response seemed insensitive as some women get extreme symptoms and can also have high risk pregnancies.

Expérience fantastique: Absolutely fantastic facility. Excellent service, staffs and state of art equipments.

Expérience fantastique: The customer service at the Guelph location was exceptional, the person who answer the phone was extremely polite and helpful.I had a question about the product, she contact her support team and responded promptly and professionally. Overall, my experience with Movati Athletics was outstanding! Thank you Taylor for the job well done.

Expérience fantastique: I went to Movati on a guest pass a couple of times for events, and it definitely has the feel of a premium club from the moment you walk in, to the time you leave! Especially with all of the new renovation upgrades they are doing! I was met with bright friendly front desk faces, with towels ready to hand out and checking in to see what might be needed during my experience. The change rooms were clean, with cleaners onsite throughout, and they were quick to offer any needs and direction! I took a few classes, and loved them all, yoga, to spin, to other group classes with weights and high intensity workouts! Great group of instructors they are all so motivating and experienced! On my way out, I grabbed a shake, one that I definitely recommend called “mocha rush”! And to top off my experience, it was made personally by Ethan, the member services manager, and ensured that I had another great experience returning to the gym! I felt like I received the premium services you might receive at a hotel/resort but at a fitness club!Thank you Movati! Keep up the great work

Expérience fantastique: Excellent

Expérience positive: Always very clean, with many classes to go to 7 days a week. Staff are always very helpful.

Expérience positive: Pros- recently updated with some new pads on machines, changed the dumbbells, changed layout. Variety of classes .. esp love belly dancing class ! Cons- permanently took away child care. Unfortunately will have to find a different gym due to the loss of child care =( … very unfortunate that its to replace it with another studio when we have quite a few already.. so sad

Expérience fantastique: Great equipment! The classes are great, hot yoga especially. Saunas are delightful and there’s a separate gym and pool for women.

Expérience négative: Dealt with Ashley in sales. Fake. Condescending. Sickening elitist, attitude. Overpriced gym. No thank you! Looking elsewhere.

Expérience positive: Good to see the place is getting cleaned up and machines are actually working. Customer service still needs work. Forgot my towel asked for one - $2. Fine. Went out to my car and got a toonie only to be told they don’t take cash. No towel and a bitter feeling towards Movati. Customer service is a great thing

Expérience positive: Not the "luxury gym" i was expecting for the steep price. Its just another gym... The weirdest thing to me is the change room arrangement. iv been to many gyms over the years and all seem to follow the same idea of a bench in the middle of the "U" shape locker sections. this way you can face the lockers when seated and not face out into the changeroom.. its a privacy and comfort tool. Plus this way gym bags aren't taking up all the seating area when changing. honestly its such a simple fix, and i dont understand why it hasnt been done yet.

Expérience négative: The management here is the worst I’ve ever had the displeasure to witness. General staff really do seem to show up willing to work and engage but without actual direction so it constantly seems to fall on members to point out basic things… 1) bathroom stall in the ladies washroom being a gross mess 2) that there’s only one wipe station in the entire women’s section with disinfectant wipes loaded 3) locker areas that have more hair than floor not being swept out 4) faulty equipment that takes an eternity to fix Then if there are accessibility concerns like scent issues in a change room? Good luck! They won’t even post a courtesy signs asking ppl to be mindful. Never mind that it’s actually triggering real world consequences and genuinely if you have any sensitivities with perfumes DO NOT SIGN UP. It’s a 50/50 chance the amount of perfume in the change room will be so obscene that it will still be as intense after your workout as it was going in as there doesn’t seem to be enough air flow back there for it to dissipate even after an hr of being out in the actual gym. These are all incredibly “bare minimum” things that I’ve never had to deal with within a gym before at the unprecedented levels they are present within Guelph Movati. The end of the day I had hoped the experience (at least with management & staff) would be comparable to Waterloo Movati. It’s not even close. You’re just paying premium rates for subpar service. There’s absolutely no reason this gym couldn’t be better even with the equipment issues. Management needs to learn how to actually problem solve and be proactive. Engage and find the problems that are actually impacting the guests coming through their doors and creating a sustainably welcoming environment. *All their women’s equipment is extremely outdated. They paid money to have it all re-covered, like spit shining a turd… Only now more of the machines are utter garbage from being taken apart and put back together poorly. It’s bad. The fact that if management was to prove more competent this would be more of an annoyance vs “I’m going to wait out my contract and go elsewhere” kind of issue should tell you how bad the management actually is.

Expérience positive: - Group classes are great and I am loving the variety - Gym is always clean and there are disinfectant wipes all over the gym you can use - Staff seem friendly and approachable - Café is great! Shakes aren't cheap, but they're delicious and convenient. It's also nice to have the option to buy a coffee, tea or light snack My wishlist: - Group classes between 7-9am during the week (right now it's only 615am or 9am) - Kickboxing group classes with bag rounds - Larger cycle studio since some classes fill so quickly - Automatic tracking on the Movati App of the classes you attend - Updated equipment, especially in the women's only section

Expérience fantastique: Emma has to be the best yoga instructor in the club, her classes are energizing and fun. I've been going for the past few months and it has had a huge impact on my overall well being. Her quality of teaching is outstanding and she allows me to feel more confident and mindful in my practice. If you have the chance, stop by her class!

Expérience négative: Hi , Please read all. Very rarely I write reviews. My inlaws are 71yr and 65yr old. they become members last year August 2022. They went backhome to visit and stuck with some serious MEDICAL ISSUES they can't travel anywhere. It's his HEART issue. I request MOVATI to cancel there membership and stop payment. Because they're not able to come back any time soon. This is health issue no control. But Manger KATE BILTON-MEREDITH she don't have heart and feeling as human. Her words : No you have to pay everything, you can sale membership of market place, kjijiji ect... she giving me this advice. I contact ERIC he worst then her. This way Movati make a money. Its not about money it's about humanity, courtesy and respect. Thanks for reading.

Expérience négative: Nothing overly special about this gym. It’s a place to lift and leave. MAIN flaw in my opinion is the water from the refill stations. It genuinely tastes like chlorine. Absolutely awful! I’ve brought the issue up twice, and finally got an answer that it’s just “Guelph water”. Gives me the impression, and tastes, like no filter system in the water. So with the money gym-goers pay, they can’t afford or bother to filter the water properly. I’ve been told by others that it actually makes them feel sick. No room for mobility or functional fitness type exercise, I.e: turf area or open space for open workouts. Pricing isn’t exactly the cheapest, but is comparable to other similar style gyms I guess.

Expérience positive: *UPDATE* MOVATI has improved the layout of the women’s only area since I wrote my original review below. Many machines have been fixed and I haven’t detected the odour previously mentioned the last few times I’ve been at the gym. Good work to management and their team working on improvements. Therefore I’ve changed my rating from 1 to 4 stars. My previous review: I switched to Movati over a year ago after leaving another gym in Guelph. I decided to pay slightly more for more services and amenities. Unfortunately I have found Movati does not prioritize the needs of its members equally. Several things have been bothering me for a while about Movati (particularly the smell of burnt broccoli that can often be smelled throughout the gym) but what led me to write this review is the blatant neglect of the women’s only area. It has always bothered me that there is only ONE squat rack in the women’s section but over 10 treadmills. I almost always have to superset with someone or wait a while to have a turn on the squat rack because there is high demand for it. The reason I’m writing this review is because it appears the women’s only area has become a storage space for broken and dysfunctional equipment (photos attached). The women’s weight area is already small and crowded, there is now completely unusable equipment strewn about the area. Not only is it annoying, I find it disrespectful. I regularly use the co-Ed section but prefer to do glute exercises in the women’s section. I’ve never seen broken equipment stored in the co-Ed area despite it being a much larger space. In conclusion, I hope they add more squat racks to the women’s section, move all the broken equipment out of the way, and identify the source of the burnt broccoli smell.

Expérience fantastique: I’ve been a member since it opened. Can’t begin to say how great a spot it is and how much I’ve benefited. Thanks.

Expérience négative: Good customer service is really important to me. And my first and last impression of Movati was not in its favour. Zero customer service here. Somehow they double booked my time-slot for a tour. But then on top of that they were 15 mins late to my tour… The girls at the front desk are not welcoming or helpful. They sound and look annoyed if you have a question. All they do is talk to each other. Craig was friendly enough, but he’s obviously only thinking about his commission. This gym does not allow early terminations of contracts and it costs the member $75 for a transfer. That’s ridiculous. I have never heard of such a high enrolment fee of $99 plus a $29 facility fee. I asked Craig what the enrolment fee was for, and he just said it was for the facilities. Then what is covered under the facility fee? There was a deal on for an enrolment fee of $20 instead of $99 and I said I’d like to think this over first and maybe just get my membership online. Craig said he didn’t think the $20 was offered online. Either he did not even know, which doesn’t look good, or, he lied and was trying to get his commission so I’d get my membership there in person. I would never go here in a million years. You couldn’t pay me to come here. I’ve read a lot of other reviews echoing that there is zero customer service at this location. Wish I could give this place zero stars instead of one.

Expérience négative: This gym is awful, do not go here just go literally anywhere else. It is a waste of money, who ever is managing this place either doesnt care or is incompetent

Expérience positive: Overall, I am happy with Movati. The equipment seems to be maintained fairly regularly with on site maintenance. There is a circuit of cleaners all day long, which makes me feel much more comfortable working out in a gym. The only complaint I have is that the women's section has limited equipment and not as new equipment as the co-ed section.

Expérience fantastique: Very nice gym. Welcoming staff. Well taken care off.

Expérience positive: i have been a member here since day one. I would love to give the gym five stars, but now I cannot. The steam room has been inoperational for the better part of 2022 and now 2023. The sauna desperately needs to be redone. The staff, however, are awesome. It is clearly an upper management issue. With some focus on the gym they could have it five stars very quickly. Lastly, the hours for weekends are AWFUL. They close the pool and sauna at 6:30 pm. A gym in todays market needs to be open till at least 9pm.

Expérience négative: At all times there will be 3-4 broken machines and each machine will be broken for months. It takes weeks to fix fountains, weeks to fix doors and lockers and the steam room has not worked the entire time I have been a member 8+ months. Staff is friendly and the facility is nice, but management can not fix ongoing issues which really ruins the overall experience.

Expérience négative: WORST GYM NOW. They steal your money. Less hours now. Less working equipments and closed services- it used to be 24 hours and $60. Now closes early and $75. WHY??? SO MANY OF US LEFT FOR GOOD REASONS!

Expérience positive: Pros: - A good assortment of classes throughout each day. - Facilities are clean and kept tidy - There are some amazing instructors (but their classes fill up very quickly) - Proximity to the university and businesses Cons: - So expensive - The weekend class selection could be better - I don't understand why classes aren't 50 min long instead of 60 min, that way there would be a gap of time for members wanting to do two classes back-to-back - There are not nearly enough mirrors in the group fitness classes - The large group fitness class may be able to hold 30 members, but you won't be able to see the instructor. Also, some regulars are very entitled and will subtly push you out of the way and move directly in front of you if you get to a good spot before they do - There are not enough spaces in classes even though they have a lot of classes. There's just too many people

Expérience fantastique: Was hired to provide some music for 2 events for their 25th anniversary. It was a lot of fun got to play a lot of high energy music and some remixes of some classic tunes. Was great seeing people dance as they came into the building. Its nice when companies do events for their customers. Staff was fantastic and friendly and helpful. Even saw them dancing too!! Thanks

Expérience positive: Clean and inviting. Approx 70% of users wipe down handles and seats after use, there are plenty of dispensers around gym so there is no excuses. I wear a mask but it's up to you if you wish not to. I have only been back to gym 3 times this month. I've not been since COVID 2 and half 3 years ago.

Expérience négative: Very bad customer service. Horrible customer service staff. No one at the desk cares about the member. Girls sitting there only chit-chat with each other and ignore the members. The worst experience at the Gym I had at this location. It's not one time. U have 4 members of my family who recently joined and all had the same experience. Sham on everyone. Needs to weak up management and do start random checking to justify members

Expérience positive: Facility is great! Staff are nice. Two bones I have to pick is that the Steam Room is almost always out of order and the gym closes way to early.

Expérience négative: The facility is well maintained, clean, and they have great classes to attend for those who are interested. But the shortened hours is a huge inconvenience, especially for the price you pay.

Expérience fantastique: Excelent place, pleasant and well equipped.

Expérience fantastique: Love the ladies only section

Expérience fantastique: I have only good to say about this gym. The sauna and steam room are the main reason I go to this gym. Most of the activities you can sign up for are covered in the monthly membership. The change rooms have an attendant that maintains them throughout the day. The staff are very friendly and helpful. They might try to lure you into personal trainer sessions after giving you a free trial session but that is typical of most gyms. Overall I'd rate 9/10

Expérience négative: Great staff! Terrible hours, overcrowded since the reopening.

Expérience fantastique: Great place to workout. Very social environment if that's your thing. No chalk allowed, you can drop weights but they don't tolerate it over and over. Protein shakes and bars at the desk. Sauna and steam room, salt water pool. Clean washroom facilities at all times. Definitely recommend checking out. Recently upgraded and renovated weight/cardio section upstairs. Olympic squat racks and new flooring. Personal training packages available and group classes.

Expérience fantastique: I have been a member for about 7 years, I've also had membership at other gyms but Movati has always been the winner for me. The facility is always clean and the staff are always friendly. There are many equipments to use, and if you like to take classes many options to choose from. Also, if you're a female and rather to exercise in a more private area, you can use the only-women studio and classes.

Expérience négative: Great gym and was willing to pay the price but hours really aren't it! They used to be 24hrs before the pandemic and aren't anymore! I been waiting for them to switch back to regular hours but then cancelled because they never went back to 24hrs! I would like to come back if they change their hours.

Expérience négative: This used to be a decent gym. Steam room, quality equipment, open almost 24/7. Then they began to go downhill fast. Unmaintained equipment. Steam room that is constantly broken down for months. They reduced their hours after being able to reopen during covid, which is understandable, but they wouldn't reduce their fee even though they are open a fraction of the time they used to be. I had to cancel my membership. They're not a high quality gym anymore. Just a pig with lipstick.

Expérience négative: hours to short

Expérience négative: It's about time the gym brings back classes and hires instructors. Most of the gyms are getting back to normal and we are still on short hours and hardly any classes. We need to get our money's worth

Expérience fantastique: Great space to workout, focus, energize and great people.

Expérience négative: Terrible management. This gym doesn't quite pull off the 'club' attention to detail, and it's way to expensive for just going to a gym. Customer service is nowhere to be found, and I absolutely hate 'premium' services that still manage to charge extra. This is a gym for old people, karens, and students tricked by student aimed promotions.

Expérience négative: Wanted to sign up for a membership last night, but the front desk staff couldn't seem to find anyone in a timely manner to take care of this. I left after 15-20 minutes of waiting. Horrible customer service.

Expérience négative: Most of the equipment is old from when it was the Athletic Club. Lots of non-functional cardio equipment. There are only two bikes with power meters which don't work half of the time displaying "product registration expired". There's a sea of cardio equipment but only two of some of the most valuable pieces? And even those are aren't fully functional? I will say that the staff works hard to keep the place clean and they're all very friendly. The steam room has been out of commission for months and unfortunately that's been a common theme over the years. Pretty disappointing for the price you pay to be a part of this place.

Expérience fantastique: Have been going to Movati for just over a year now and I’m so glad I made the switch! Beautiful gym. It’s always clean & the staff are super friendly. Have tried many classes & have created an addiction! Thanks so much for the welcoming environment

Expérience fantastique: Expensive but lots of group classes and amenities.

Expérience fantastique: Always clean. Staff are friendly and the equipment is great. Haven’t had any issues with items broken or the gym/change room ever being dirty which is certainly always my largest concern.

Expérience négative: Terrible overall experience. I used to be a member here and that ended once I moved out of Guelph. Given the circumstances, I have moved back to Guelph as I have established a business here last year. I have reached out via phone, left a voicemail or two to get a corporate or group signed up including myself and no luck whatsoever. Fair enough, visited in person twice and left my contact information at reception / welcome desk for someone to reach out to me but no luck either. Overall, it’s such a poor communication and rudeness at the front desk which I experienced at the Guelph location. Oh well

Expérience fantastique: I only was there today to sign up for a new membership, but it was handled professionally and pain free! Lol

Expérience fantastique: Love this gym.....

Expérience négative: I’m very disappointed with Movati Athletic Gym on Stone Road in Guelph. The equipment is unmaintained, almost always broken, worn out and not serviced. The gym atmosphere and decor resemble a library or office space. The mirrors are placed in areas not reflecting where the other gym equipment is. The music is absolutely horrific, there is absolutely no motivation to continue working out at this gym. Most of the google reviews are done by staff members, I can easily recognize the faces and names of quite a few of them. FAKE! If this was my first gym to workout in I would never workout again! Please save your time and money and go to another gym!