
Informations sur Anytime Fitness
T3P 0A3, Calgary
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Notre commentaire de FitFit Canada sur Anytime Fitness :
Chez Anytime Fitness Creekside à Calgary, les membres sont accueillis par une atmosphère chaleureuse et amicale qui favorise un sentiment de communauté. Hanif, le propriétaire, est souvent salué pour son professionnalisme exceptionnel et son engagement personnel auprès des membres, les faisant sentir véritablement valorisés. Les avis soulignent fréquemment la propreté de la salle de sport et la diversité de l'équipement disponible, qui soutient une large gamme de routines de fitness.
De nombreux utilisateurs apprécient l'accès 24h/24 et 7j/7, leur permettant de s'entraîner à leur convenance, ainsi que l'ambiance positive et le personnel amical qui font toujours un effort supplémentaire. Cependant, quelques membres ont exprimé leur frustration concernant les processus d'annulation des abonnements, indiquant qu'une meilleure communication pourrait améliorer leur expérience.
Dans l'ensemble, Anytime Fitness Creekside se distingue comme une salle de sport accueillante et bien gérée qui s'aligne sur les objectifs de fitness des membres dans un environnement de soutien et d'encouragement. Son engagement envers l'amélioration est évident, et de nombreux membres fidèles continuent de le recommander comme l'un des meilleurs endroits à Calgary.
Services, machines et classes dirigées
Anytime Fitness: Avis
Expérience fantastique: The staff at Anytime Fitness Creekside are truly exceptional— they are always friendly, approachable, and genuinely caring. From the moment you walk in the gym, Hanif and Scott make you feel welcome, taking the time to engage with members and ensure everyone feels valued. The gym itself is fantastic in what it offers for a well-rounded workout routine at a great monthly price. It's a great place to achieve fitness goals in a much more positive and encouraging environment!
Thank you so much for the phenomenal 5 star review!
Expérience fantastique: If you're searching for a family-friendly gym, this is the place for you. From the moment you walk in, you'll feel right at home. The owner, Hanif Virani, often greets members personally, making the experience even more welcoming and memorable. The gym stands out for its cleanliness, positive atmosphere, and attention to detail. It's clear that the team goes above and beyond to create an inviting space for everyone. If you're looking for a gym where you'll feel valued and supported, this one is a standout choice.
Thank you so much for the phenomenal 5 star review! We really appreciate it!
Expérience fantastique: The owner demonstrated exceptional professionalism throughout my recent experience. I had encountered several challenges with my gym membership, including being redirected from one contact to another when I tried to cancel. Which left me In frustration, I reached out to the owner, who handled the situation with remarkable patience and courtesy. After I explained my financial difficulties, he personally called me to discuss a solution. Despite their busy schedules, the team was respectful and understanding. The owner kindly offered to place a one-year freeze on my membership without additional payments until I find someone to take over my contract, and he even waived the transfer fee, which I truly appreciate. Given this positive experience, I would recommend this gym for its commitment to professionalism.
Thank you so much for the 5 star review!
Expérience fantastique: Owner is a stepping up! We had an issue with our membership getting overcharged after we left causing me to leave a strongly worded 1 star review. I saw the owners email and reached out personally. He called me and we cleaned up the issue that day. Thanks again Hanif
Expérience fantastique: The manager is very friendly and help me with my membership, when I came back from the family trip, thank you
Expérience négative: Dear Anytime Fitness Team, I am writing to express my frustration and disappointment regarding the handling of my membership cancellation at your 12192 Symons Valley Rd NW location in Calgary. After being a loyal member for over four years, I visited the club in person to cancel my membership and waited for 50 minutes before being attended to. During that time, I was informed that a one-month notice was required, and the key tag was taken from me. Despite surrendering the key tag, I am still being charged biweekly, which feels like a deceptive practice. To make matters worse, I was also charged an additional $45, which I assume is related to a scheduled payment. I feel as though I have been cheated and taken advantage of, as I no longer have access to the gym but continue to be charged. I am requesting the immediate cancellation of my membership, a refund of the unauthorized charges, and an end to this unfair billing practice. Please do not take advantage of your members' trust and hard-earned money in this way. Thank you for your prompt attention to this matter.
Hi Sihan, We would like to correct this right away. We could not find your name in our database. Can you please email the owner right away. His email address is [email protected]. He will take care of this for you.
Expérience fantastique: This gym, along with the one in sage hill are owned by the same owner, and they share a lot in common. Quite obviousl by the cleanliness, the service, and the overall vibe in the gym. Minimal wait times for a machine or the bench, and of course, the fellow friendly goers always is a plus.
Expérience fantastique: Still loving this place. Lots of equipment clean showers.What more could you ask for
Thank you so much for the incredible 5 star review!
Expérience fantastique: Love going to this gym. Great management, very helpful and accomodating. Lots of equipment to train on. Perfect. No pretences
Expérience fantastique: Had a good experience dealing with Simran. Looking forward to starting my membership here.
Thank you so much Jehad for the amazing review!!! We will definitely pass on the message to Simran. We really look forward to having you workout at our gym. Hope you have a great day and look forward to seeing you at the gym!
Expérience fantastique: I had an issue with canceling my membership and was initially misinformed by a staff member. However, the owner, Hanif, personally stepped in, called me, and helped resolve the situation. He kindly agreed to refund the payments that had been withdrawn from my account over the past three months and processed the refund promptly. Thank you, Hanif, for your assistance. I look forward to returning to Anytime Fitness once I've recovered from my injury."
Expérience négative: In my experience, i would never recommend AF. Go to Good life. Might be more expensive monthly but that’s it, they don’t try to lock you in w contracts.
We do have very reasonably priced non-contract options at this location. Also, there is no member by the name of James Quintana in our member database.
Expérience fantastique: I love how always clean this gym is and how the staff makes you feel really welcome!!
Thank you so much for the amazing 5 star review!
Expérience négative: The owner paid me to delete my review so I took his money and I put my review back :) The owner Hanif has scammed many people and I first put a review about how they overcharged me multiple times after my membership had ended. Heres my experience that I recorded on phone call: Hanif called me after my first bad review, which I put up due to being overcharged many times, and said that I would get my refund within two weeks only if I deleted my bad review. I deleted my bad review for 2 weeks and put it back up right after as I did not get my refund. The same day, Hanif called me complaining about how I betrayed him for putting the review back up, even though he did not meet his end of the bargain (my refund). He then offered to e-transfer the money which I accepted. Months later, I find that my friend has been going through the exact same experience with this gym, confirming to me that this is still going on. It has been a year since I got refunded and I found out other people were still getting scammed. This means this has been going on for a very long time. RESPONSE TO OWNERS REPLY: I will let you determine if Hanif (The Owner) “excelled in customer service” as he proposed he did in this situation. I advise again that everything said here is on audio recording. You first made me wait 2 weeks for a refund that never came. You said this refund was “guaranteed on your life” as corporate takes 2 weeks to process and you’ve issued the refund through them. However, after this 2 weeks you called me after I reposted my bad review as the refund did not come to me. You then proceeded to say that I was not trustworthy and hurt your business by posting my review again. However, the deal was that I will delete my review as long as I get my refund so I reposted the bad review after 2 weeks had passed with no refund. I explained this to Hanif and he explained that something wrong must’ve happened at corporate and that they never get these wrong. Seems unlikely to me but that’s just my opinion. However, there are many reviews of people going through a similar situation with this gym. In fact, these complaints go years back so I don’t see that to be unfair. Hanif said that I can get my money directly from him through e-transfer as long as I delete my bad review. I argued against this saying I had the right to put one up but he said he would not give me my refund unless I deleted the review. I decided to use the same logic Hanif used on me. I received my end of the bargain but did not go through with mine. Simply put, I got my money back and still put up this bad review. So that was my situation, feel free to assess if this is great customer service.
This is an unfair review. We gave you back all of the money, even though it was contractually owed to the gym. We never took anymore money than we were supposed to. You even agreed that the matter had been settled. After you received your money you left us this 1 star review and 3 other fake 1 star reviews. We're not sure, exactly what more you want or what else we are supposed to do. We strive to excel in customer service and that is exactly what we did in this situation.
Expérience fantastique: Clean and tidy facility with friendly staff.
Expérience fantastique: Good service and friendly management team. Overall good experience and would go again
Expérience fantastique: Good place , nice vibe , friendly stuff
Expérience négative: I am compelled to share my unfortunate experience with Anytime Fitness, which I believe is crucial for potential members to consider before investing in this establishment. My encounters with this gym have left me deeply disappointed and frustrated, to say the least. Despite my best efforts, Anytime Fitness has repeatedly failed to fulfill its promises regarding membership cancellation. On three separate occasions, I visited their facility in person to terminate my membership, as per their stated policy. Each time, I was assured that the matter would be promptly addressed by the owner. However, to my dismay, no action was taken, and my membership remained active against my wishes. In addition to my in-person visits, I have tirelessly engaged in countless phone conversations with numerous individuals associated with Anytime Fitness, all in an attempt to resolve this matter. Regrettably, my efforts have been met with nothing but empty promises and blatant disregard for my request to cancel my membership and receive a refund. The lack of accountability and transparency displayed by Anytime Fitness is deeply concerning. It is evident that they prioritize profit over customer satisfaction, resorting to deceitful tactics to retain members and withhold refunds. Such behavior is unacceptable and speaks volumes about the integrity of this establishment. At this point, I have been left with no choice but to pursue legal action against Anytime Fitness to seek recourse for the financial losses incurred due to their negligence and deceptive practices. I strongly advise anyone considering a membership at this gym to proceed with caution and explore alternative options. Anytime Fitness has proven themselves to be nothing short of a fraudulent enterprise, and I urge consumers to steer clear of their services. In conclusion, my experience with Anytime Fitness has been nothing short of a nightmare. Their failure to honor membership cancellation requests and refusal to issue refunds highlight their disregard for ethical business practices. As I embark on the legal journey to hold them accountable for their actions, I hope that my warning serves as a cautionary tale for others contemplating a relationship with this unscrupulous establishment.
Expérience fantastique: Went to this gym for a year before I moved. Always a very clean place. Whenever someone was in the office your always asked how your day is going! Lots of good equipment for all you gym buffs out there. Environment is very clean and lots of room. Sanitation stations are easily accessible for when you are finished with your workout on that piece of equipment. And it’s a bonus that they are 24/7. Would recommend to anyone else looking for a gym to go to.
Expérience fantastique: Good staff good atmosphere! I enjoy working out here
Expérience fantastique: Clean and well managed gym⭐️⭐️⭐️⭐️⭐️
Expérience fantastique: Despite a poor previous experience, new ownership under Hanif has my full support. Hanif went out of his way to make up for the problems caused by previous management; something that he did not need to do. I will always support small businesses that go the extra mile, and that doesn't even begin to describe what Hanif has done. Hats off to a good man running a small business in a manner that is above and beyond the expectations. Thank you Hanif!
Hello Zack, Thank you so much for the amazing review!
Expérience fantastique: Clean gym, good management easy to reach, and they go above and beyond to meet your expectations. Much appreciated to ANY TIME FITNESS. I will continue to go there.
Hi Filmon, Thank you for your continuous support and your Phenomenal 5 star review!
Expérience négative: Sadly a terrible experience. They refused to close my account because I moved to Portugal. Later I noticed that not only did they not close it they took it to collections. Beware of the scam. Tried to call to talk to the owner and he never answers and he is never available. He is a thief.
Expérience fantastique: nice customer service. Pretty helpful
Hello Michael, Thank you for the Phenomenal 5 Star Review!
Expérience fantastique: Best little gym. Awesome crowd been going for over 2 yrs now to this gym..like that it's not as busy most days.
Hello Mark, Thank you for the Phenomenal 5 Star Review!
Expérience fantastique: Amazing Friendly environment solid equipment and not usually full of people on equipment so I can get my workouts in really quickly!
Hello Dam, Thank you for the Amazing 5 Star Review !
Expérience positive: I found it expensive, got 30% off at gym besides Costco which I joined
Hello Sanjay, Thank you for your review!
Expérience négative: I’ve been trying to cancel my member ship here for 3 years I just woke up a random 45$ dollar charge the gym membership was only for a year my fob stop working so I assumed my member ship was done but I’ve been getting charged 25$ sometimes 45$ for the past 3 years I highly recommend no one signs up impossible to cancel here save your self time money and stress can’t believe there still taking money from me( update after going in person and canceling and being promised a refund over the phone still they are taking money from me (45$ charges to be exact 2 charges after going in in person they said it was done clearly not
Hello Ethaniel, I'm so sorry that you're encountering such difficulties, Can you kindly reach out to me and I would be sure to rectify this situation for you right away. @403-269-6100
Expérience fantastique: Great customer service!
Hello Ismail, Thank you for the Amazing 5 Star Review!
Expérience fantastique: I signed up here and ended up signing up my younger brother. Great and gracious management. I recommend anytime because they are everywhere!
Hello Jonathan, Thank you for the Amazing 5 star review!
Expérience négative: Worst gym management I’ve ever come across. They charged me extra because THEY imputed my banking information wrong. They wouldn’t waive the fees and wanted to cancel and they said the manager of the facility would reach out to discuss it. He/she never reached out and then I hear my membership went to collections. Gym has horrible customer service, horrible equipment, horrible management. All they care about is their end quota and their money which is ironic considering what they actually have at the gym. From my experience this gym has been the worst.
Hello Demi ,Thank you for your review! We are very sorry for your experience. Can you please call are office so we can take care of this matter for you. Our phone number is (403) 269-6100. Thank you!
Expérience fantastique: Love this gym, never feel anxious or like I don't belong there, the staff are very friendly and the facility is very clean !
Hello Lisa, Thank you for the amazing 5 star review! and your kind/generous words.
Expérience négative: Zero accountability with billing mistakes, horrible customer service & appalling conflict resolution. Good luck cancelling your account when they inevitably screw you over. Anytime Fitness do not abide by their own contractual agreements, they feel welcomed to withdraw unauthorized amounts from your account at random with no reparations offered. If you try to cancel your account as a result of this deplorable business practice, corporate (after hanging up on you multiple times) say they can't do this for you and direct you to phone your location. Fast forward to phoning the location, the "manager" is rude and unhelpful, citing that the contract must be upheld, despite the outlined contractual breaches rendering the contract null and void. If you request to speak to the owner, who is evidently very present in responding to bad google reviews, to resolve this, the manager will laugh and say that is impossible because "he's the owner & he's busy". Well quite frankly I don't care if he's busy, I care that his business has stolen money from me and are giving me the runaround in trying to sever ties. If you’re reading this do not sign a contract with this gym. Even if their customer service wasn’t absolutely horrid, the gym facility itself is pathetic to say the least.
Expérience fantastique: The most amazing gym, I love the atmosphere to workout. Everyone is so sweet, I mostly admire the welcomeness of the staff and the neat and tidiness of this gym.
Thank you Obrinique for the amazing 5 Star review and your kind words.
Expérience fantastique: Clean, always keep up to date with new equipment and repairs, staff is friendly. The layout is odd but great gym!
Thank you so much Emily for the Amazing 5 star review and your kind words. :)
Expérience fantastique: this is the best anytime fitness I have ever been to, the owner Hanif is very kind and helpful and the friendly environment cant be beat . I think Calgary is very lucky to have such a 5 star gym like this.
Thank you so much Kenny for the amazing 5 Star review, And your continuous support!
Expérience négative: Please avoid. Hanif the owner charges you even after cancellation. Absolutely disgusting business practice.
Hello, thank you for your review. Not sure what you are referring to but can you please call us at (403) 992-3321 so we can resolve this issue for you.
Expérience fantastique: Strongly recommend this place for great workouts. Great atmosphere! Great facility! The staff have always been very welcoming & kept the gym very clean. Lots of modern equipments. Nice & very quite place!
Hello Neel, Thank you for the amazing 5 star review & your kind words. :)
Expérience fantastique: I can't express how much I love the amazing and welcoming community at Anytime Fitness! As someone who values a safe and inclusive environment, this gym has exceeded my expectations in every way.
Hello Shahmir, Thank you for the amazing 5 star review and your kind words. We do appreciate you! :)
Expérience négative: My bf and I moved from Toronto to our new home in Calgary. We wanted to see if this gym fit with our schedules. He went, since they missed our original appointment in the morning together. Be warned, this location only offers a direct option to join with a 2 year commitment. They do not allow you to try it out, even though their website offers 7 day pass click bait to waste time. This gym is very small, to get new members, they need to have integrity to trial periods.
Hello Jennifer, Can you please reach out to us so that we can solve this problem. Thank you!
Expérience fantastique: I don't lift much so I can't say a lot about the equipment. But as a Muay Thai fighter, I regularly use the punching bag. It's fairly durable and has a light weight to it. It handles kicks, elbow strikes, knees, and punches pretty well, but I wouldn't recommend going all-out on it. The gym is clean and the staff is very friendly. Overall, I do recommend this gym.
Hi Alex, we are so happy you are enjoying your time here at the Creekside location. Thank you for your continuous support and your review. We appreciate it very much.
Expérience fantastique: Hanif the owner greets his regulars on a first name basis. Although it can get crowded between 4:45-7:45 weeknights, people here are generally friendly and allow you to switch in between sets. No towel service option and only one shower (with nowhere to really put your workout bag down) are the only letdown, but their bi-weekly pricing of $27 bi-weekly reflects that as it is much cheaper than GoodLife ($40 bi-weekly)
Hi Gw, thank you for the raving review! We now have 2 showers and we will try to get a bench or a table so there is somewhere to put your bag.
Expérience négative: Needs a more uplifting vibe/music? I have two gym memberships and frequent the other more because of the atmosphere.
Thank you for rating our gym Doug. Sorry to hear this. Please feel free to contact us [email protected] and let us know what kind of music you would like us to play.
Expérience fantastique: Very professional team here. Amazing facility with a welcoming and friendly atmosphere. The owner and management team really care about all of the people who get to workout at their facilities and it shows ⭐️⭐️⭐️⭐️⭐️
Thank you so much Rebecca, for the phenomenal review!!
Expérience positive: The website says you can do a 7 day trial so I signed up, got confirmation, and then called during the staffed hours to arrange to come down and was told that they don't actually offer the 7 day trial. Very strange. The owner called me after I left my initial review, and I did appreciate the call. I still find it odd that you can go through the whole process without any indication that there is a problem, so just be aware of that if you are hoping to try out the place.
Thank you for your review Greg and we understand your frustration. For the health and safety of our members, we are no longer partaking in the 7 day trial offer. We have added this information to our website and on the email it indicates that not all locations are participating in this offer. If a new member signed up for the 7 day trial and signs up for a membership, we add 7 complimentary days to their membership. Hope you have a great day!
Expérience négative: Bad smell. My wife tried to go there but she can’t handle the smell of the gym.
Thank you for your review Brian. Sorry to hear this. We would appreciate it, if you could bring this to our attention next time and we would be happy to find an amicable solution. We currently have automatic sent dispensers and a wax warmer in the gym and we change the diffuser and the warmer on a regular basis. We also have fans which are always turned on. Please let us know, if there is anything else we can do so that your wife can start coming to the gym. Hope to see you and your wife at the gym!!
Expérience fantastique: Hanif is the man. would recommend him to anyone.
Thank you so much for the amazing review Sepher! We really have an amazing community at this gym!
Expérience fantastique: Amazing and friendly staff and management. This gym is run very well, always clean. Being apart of this community is what stands out the most. As a new member, I am thrilled to be part of this gym long term.
Thank you so much for the Amazing Review Nadeem!!
Expérience négative: Doesn't honour the 7 day voucher, what a waste of a trip to evanston. Just fix the website so it says 7 day voucher not valid at this location. Also why schedule me for an appointment if you wont honour the voucher? How am i suppose to commit to a 2 year contract blindly. Im convinced to go to the goodlife in beacon now.
Thank you for rating our gym Mavius. We mentioned on our website that we are not participating in the 7 day free trial at this time. Please refer to our website. https://www.anytimefitness.com/gyms/2286/Calgary-AB-T3P-0A3/?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=2286 We are also adding 7 free days for all new members. Hope you have a wonderful day!
Expérience fantastique: Clean Gym and great service.
Thank you so much for the 5 star review Diksha!
Expérience négative: Dear manager , I do not recommend this gym or location because You guys are very quick and nice when people sign up for your membership and when its comes to cancellation so wont offer a seat or explain ? freeze the account is the answer when your one year old customer need to cancel the membership , you guys cannot even check the date of expiry properly? Cancellation policy sucks !! I called twice to notify , filled your cancellation form at your office and given keys so please do not call and argue, just cancel the membership - you need to improve customer services in small gym of yours , nothing special inside to lure your customers?? donot scam the public , you people hiding the information from public I will stop the payment after my membership expiry date which you guys check verify properly in your system. Donot tell lies ,oh "you can cancel any time anytime fitness membership" business runs on the trust
Thank you for your review Jas. We are sorry to hear this and we have informed our staff that this is not acceptable. Please rest assured that we have cancelled your membership.
Expérience fantastique: Staff always says hi when I come in. The place feels welcoming and clean. They give out pre-workout sometimes if you ask lol
Thank you so much for the outstanding review! We really appreciate it! It is always nice to see you in the gym.
Expérience fantastique: Awesome gym!!! very neat and clean facility. The staff is also very supportive. I will continue using this facility for workouts.
Thank you so much for the 5 star review and your comments. We really appreciate it!!!!
Expérience fantastique: This is the best Anytime Fitness location in Calgary! if you go at the right time it doesn’t get to busy! The owner is super nice and friendly! Greets you every time you come in!
Thank you so much for the incredible review!! We really appreciate the 5 stars and the positive feedback!!
Expérience négative: Only use this gym as a visitor and by far THE worst anytime fitness I’ve been too. I don’t mind that it’s small but half your cardio machines don’t work. Further, your members take up space on the ones that DO work while idly checking their phones. If you’re serious about your workouts, this isn’t the space for you. The few times I have been here, it’s been a frustrating experience.
Thank you Shalini, for taking the time to review our gym. We check all our equipment on a regular basis and they are all in good working condition. We have no equipment that is out of service or not working. We appreciate, respect and love all of our members. In our gym policies and etiquette form we kindly ask members to keep their cell phone usage to a minimum and be mindful of the time when they are are on a machine.
Expérience négative: Worst gym ever do not come here!!!! do not sign up with them period. They still lock you into a contract which is just archaic they will hit your credit report and dip into your bank account when ever they feel like taking money one month I paid three times and I wouldn't have noticed if it wasn't for me searching through my account history and that didint just happen just one time it happend a few times I also had to go in for surgery and asked if the account could be closed and they said only if I paid the contract out which would be paying for the whole year I asked if I could still use it considering I was paying for the whole year they said no this place is a scam and there are so many diffrent better gyms like goodlife now DO NOT GO HERE.
Thank you for reviewing our gym. We would like to settle this issue right away and to your satisfaction. Unfortunately, we don’t know your name so we cannot locate your account. We would really appreciate it if you could please email us your information so we can resolve this issue. Our email address is [email protected]
Expérience fantastique: I am on my 2nd year now at this location. One of the best gym I have ever been. Friendly staffs, safe environment, up to date equipment, clean and it is always open ANYTIME(“,)
Thank you so much for the stellar review Don!!
Expérience fantastique: I have been a member at this location since 2016 I probably know everyone that walks through that door. Staff are so friendly and willing to listen to feedback. I went to other gyms over the years just try different equipment I just couldn't fit in! There is room for improvement I love this place.
Thank you so much for the phenomenal review!!
Expérience fantastique: Anytime Fitness in Symons Valley is one of the best. Hanif , Scott and their female employee are dedicated to the gym experience in this place.
Thank you so much for the incredible review Virgil!! We are so grateful to have such amazing members, like yourself in the gym!!
Expérience positive: Great gym! Love that it's always open. Just wish it was a lot bigger and wish instead of having to carry a spray bottle with a roll of paper towel they just had disinfectant wipe dispensers around the gym just because it's easier to carry and is more convenient but also because for some of the spray bottles don't work. These are just small things though overall it gets the job done and it's a good clean gym.
Thank you for your review Hamza! It’s always a pleasure seeing you at the gym! We appreciate your feedback and we will definitely take your suggestion about the spray bottles and paper towels into serious consideration. Have a great day!
Expérience fantastique: During the time of having a membership at Anytime Fitness, I’ve always felt welcomed and given good vibes prior to my workouts. My experiences using the facility equipment has always been positive and I’ve always reached my fitness goals.
Thank you for the amazing review Shima! Hope to see you again!
Expérience fantastique: I have joined this Gym since August and my experience is Amazing, I have hired a trainer Daniel and started my weight loss journey with him and we are killing it together with each training session, he is a guy with a lot of experience and knowledge and makes my work very easy, 5+ Stars...........
Thank you so much for the phenomenal review Owais! Daniel is amazing and we have shared your review with him. He is extremely happy that his training is helping you achieve your goals and we are also extremely proud of you for coming to the gym on a regular basis and for listening to his advice. You are doing an amazing job!!! Keep up the great work!!!
Expérience fantastique: We have been members of anytime fitness creekside for 8 years we love it! It is always so clean and the staff is so friendly welcoming you by name every time you come In. Hanif the owner is the best, so friendly and is so open to feedback about the location. I recommend anytime fitness creekside to anyone who is looking to join a gym!
Thank you so much for the amazing review Tom!!
Expérience positive: Experience so far has been pretty decent. The busy times are of course after work, during 4-6 times. I generally never find myself waiting to use a machine. Club members are respectful and keep the themselves. The staff is friendly and welcoming. Machines appear to be maintained and updated in a timely fashion. However, bathrooms can certainly be cleaner.
Hi Rebecca, thank you for the positive feedback. We will do a better job of the bathrooms and to ensure this, we have implemented a system where a staff member is responsible for cleaning the bathroom every hour. Have a wonderful day!
Expérience fantastique: This is the best Anytime Fitness location in Calgary! From the exceptional service you receive to the cleanliness of the gym - you can tell that a lot of care has been put into running this gym. Hanif takes time to listen to his members, welcomes them with open arms, and willing to bring in new equipment to enhance the experience. The equipment selection is just right for me to get any workout that I want done and it's been only getting better - excited to use the deadlift platform! Keep up the great job.
Thank you so much for the amazing review Daniel!
Expérience fantastique: I started in Feb 2022 and relocated to SE in April. Just been for 2 months but it was nice, quite clean and ambience was great. Usually a night visitor :)
Thank you so much for the wonderful 5 star review!
Expérience fantastique: Definitely 5 stars! Great place to work out! The gym is always very clean. The owner and staff are very friendly and helpful, Welcoming and very easy to approach. Anytime Fitness Symons Valley is the gym to go to if you’re looking for a gym that supports their members and always looking at new ways to make the gym better! Highly recommend to anyone looking for great gym!
Thank you Jerikko for the amazing 5 star review!
Expérience fantastique: I love this place. I highly recommend this place to anyone who wants to get in the gym. The staff are really awesome, helpful, and very friendly. They are welcoming and make you feel comfortable by always address each member personally as they enter and leave the location. The owner take pride in keeping the gym clean and goes above and beyond to address any concerns otherwise, with constant updating of the machines and 24/7 access, this gym is by far a favourite.
Thank you so much for the phenomenal 5 star review!
Expérience fantastique: One of my favorite gym spots in Calgary. I have been going to the gym for over 5 years and I have never had any issues with it whatsoever. All the staff are pretty cool and chill.
Thank you so much Emmi for the incredible 5 star review
Expérience positive: If you want a gym that gives you a small community vibes with extremely caring staff that are understanding, I would highly recommend this place. Sometimes I wish the gym was bigger but besides and had a sauna but besides that, I had a great fitness experience with this gym.
Thank you for your review Roch! We will take your recommendations into consideration.
Expérience fantastique: Love this gym. Always clean and everyone there is friendly and very respectful of your space. Great place to workout and it's open 24/7. The owner is welcoming, personable and takes pride in this place. Love the heavy bag in the corner too!!
Thank you so much for the amazing review Jennifer!
Expérience positive: Has all the equipment. Lighting could be better...bit dingy in some areas. Could use cloth opposed to paper towels to wipe down equipment. Some of the other locations do and replace towels regularly to ensure hygiene; just makes it much easier to wipe down
Thank you for the review. We also have LED lights throughout the gym. Please feel free to email us ([email protected]) to let us know what part of the gym you are referring to. The reason we decided to use paper towel was because of hygiene and sanitation. Once you wipe down the equipment you throw away the paper towel, rather than reusing it but we really appreciate your feedback. If you have any other suggestions please feel free to add them in your email.
Expérience fantastique: Hi, this is Jin. I always went there to work out and enjoyed my time, but because of Covid situation, I did not go there for a while. I missed a lot and decide to start going there again. The facility is always clean and freash whenever I go there. Also there are any concerns or questions, they try to take care of members. I like this place and alway enjoy time with other members. Thanks you guys for good work.
Thank you so much for the amazing review Jin!
Expérience négative: Definitely glad this isn’t my usual gym… Staff doesn’t even say hi when you come through the door (guess I’m used to it at my normal Anytime). Baffles me how they’re one of the “top rated” gyms… To top it off, literally no members wipe down their equipment after using it… disgusting! (Let alone the fact we’re in a pandemic…) This gym is so small that machines are literally inches from each other. Does anyone ever clean the machines here??? I’ll add a picture of the toilets as well. Maybe buy a seat that actually fits Practically fell into the toilet. Definitely will not be returning to this location.
Hi Lei, thank you for taking the time to review our gym and for bringing this to our attention. We are very sorry that our gym did not meet your expectations. We pride ourselves on taking the time to know all our members and greet them by their name as soon as they walk through the doors. We realize that without our wonderful members we would not be here. I have reiterated to our staff that it is extremely important to greet all members as soon as they walk in and before they leave. I am very sorry that you were overlooked, and this is not acceptable. We have 3 racks filled with disinfectant as well as rolls of paper towels for our members to wipe down the equipment. There are more than enough spray bottles and rolls of paper towel, for every single member. Additionally, all new members sign a waiver stating that they must wipe down the equipment as soon as they are finished using it. We have also taken the liberty of hiring professional cleaners to clean the gym and I assure you that the gym is now completely spotless. Our Professional Cleaners, now come in daily, and they will be thoroughly wiping down all the machines and equipment as well as do a deep clean of the facility. As for the toilet seat, we have contacted the manufacturer and they are sending us a new toilet seat. The seat fits but over time it became loose, and we apologize for the inconvenience. Hope you visit us again and you notice how clean our facility is and the new toilet seat which, should be here any day now!
Expérience fantastique: Every clean gym. Has all the equipment I require. The owner of the gym is friendly. The service is very satisfying.
Thank you for the 5 star review Simran!
Expérience fantastique: I have been going to this gym for the last two years. The best thing about this gym is that it's open 24/7 & very close to my house. —very professional and friendly staff. Last but not least, the gym has all the latest equipment & the treadmill is my favourite. For your excellent service. Thank you, Hanif, for your superb service.
Thank you so much for the phenomenal review Tuba!
Expérience fantastique: Owner is very nice
Thank you so much for the 5 stars!
Expérience fantastique: I love this gym !! I have been lifting weights for almost 4 years and this is by far the best. Management is friendly and supportive to anything you would need .location is convenient and hours are flexible . Free WIFI with no restrictions, and it's not super busy like other gyms. Management does a great job keeping the facility safe. And lots of parking. Great place! I strongly recommend others to join.
Thank you so much Dawit for the AMAZING review!
Expérience fantastique: Friendly and helpful owner, lots of equipment, overall a great place to workout
Thank you so much for the wonderful review! It is always a pleasure to see you at the gym.
Expérience fantastique: Fantastic location and even better staff! There is a wide selection of equipment to workout and both the fellow trainees and staff are super friendly. Highly recommended to anyone!
Thank you so much for the amazing review Rafael! It is always a pleasure to see you at the gym.
Expérience fantastique: I use that gym for long time it’s very good and everything is very nice and I love that gym if anyone come to that gym thanks for anytime fitness
Thank you so much for amazing review Shuja! It is always such a pleasure to see you at the gym!
Expérience fantastique: Great gym. Staff is friendly. Has enough weights. I enjoy it every time
Thank you so much for the amazing review Nancy! It is always such a pleasure to see you and your husband at the gym!
Expérience fantastique: The people at Anytime Fitness Creekside are great guys! They are very accommodating and maintain their equipment extensively. Also it is one of the cleanest gyms I have seen. If you want to go to a gym in this area, this is your best choice, something you won't regret!
Thank you so much for the amazing review!!
Expérience fantastique: I have been using Anytime Fitness Creekside in Calgary for quite awhile now. The place is always very clean and the staff is extremely helpful and very professional. I highly recommend this establishment and I hope to be a customer for years to come.
Thank you so much for the fantastic review Mark!
Expérience fantastique: Anytime fitness creek side is a great gym and I would recommend picking this gym as your workout spot going forward. Great staff, very clean and equipment is well looked after
Thank you so much for the amazing review Lacy!
Expérience fantastique: I'm really happy I stumbled upon this gym. Hanif, the owner is very nice, professional and didn't try to sell me on anything. He let me try the gym first before committing. I found the gym to have the latest equipment, a very professional vibe, and music was just right to push people to workout but also not overbearing. I appreciate how the the gym is clean and follows covid rules. The members are very nice and I'm happy to join this gym family & love some of the awesome swag I got as well! :)
Thank you so much for the phenomenal review!! We are so happy you signed up for a membership!
Expérience négative: Didnt seem that bad but it's very small and they charge 23$ if you don't own a membership. That's a lot of money for what it's worth
Thank you for taking the time to review our gym. We would like to make it right for you. Please come back and we will completely waive the drop in fee for you. Have a wonderful day!
Expérience fantastique: Great facility, spotless, it has a variety of machines, owner and staff are very attentive and caring with their customers.
Thank you so much for the 5 star review!! It is always a pleasure to see you and your wife in the gym.
Expérience négative: Tried canceling my membership after being a member for years. Wrote multiple emails and left voicemails, when finally they were returned generally a week or two later, said I had to go into the building to cancel but that they were closed due to covid. Finally I was able to get in there and they canceled it, but not before telling me they still need a month's notice and charged me for the next month, along with a gym enhancement fee... When I asked what the fee was for, they said it was an annual gym fee charged once a year, yet they had already charged me for one of those in April too. I'm pretty sure they have thrown that fee in multiple times throughout the year hoping people will not notice it. Would never go back to this location
Hi Chris, thank you for rating our gym. Sorry that we did not meet your expectations. During the lockdown all memberships were frozen, and no payments were coming out of anyone’s accounts. When accounts are frozen it is impossible for our billing company (ABC Fitness) to process any cancelations. Once gyms in Alberta were permitted to reopen, we emailed our members, informing them that billing would reinstate after 10 business days. In the same email, we also stated that if any members wished to cancel their memberships they may do so. The Anytime Fitness location that you signed up at (not ours) has 2 Club Enhancement Fee’s every year. One Club Enhancement Fee comes out on October 1st and the second one comes out on April 1st. These Enhancement Fees are not for the upcoming year but for the previous year. If your Enhancement Fee falls within 30 days from the day that we receive your request to cancel your membership, ABC Fitness automatically withdraws it from your, and this is what happened in your case. Regardless, we strive to make all of our members happy and we expressed this sentiment to you. As a kind gesture, on our part we refunded the Club Enhancement Fee that was taken out of your account. If we can do anything else, please feel free to email us at [email protected]. Have a wonderful day!
Expérience fantastique: I had an excellent experience in this gym. The gym is very organized and quite a bit of machines to use from. The people working there understand the customer needs and will accommodate you well.
Thank you so much for the amazing review!
Expérience fantastique: Great location to work out at. Amazing evening environment and quality equipment for getting work done. The owner, Hanif is always kind and considerate. Staff are very professional and the quality of the gym overall is very nice. - Jeric
Thank you so much for the amazing review!
Expérience fantastique: My cousin and I recently signed up for the gym, myself renewing and my cousin starting his for the first time. Gym is very nice, clean, and well taken care of. The owner Hanif is very involved in the gym and makes sure everyone gets the best experience, as well as is very friendly and welcoming. Highly recommend.
Thank you so much for the amazing review!
Expérience fantastique: Clean and has a variety of equipment to workout with
Thank you so much for the 5 stars!
Expérience fantastique: The BEST Anytime Fitness I have ever been to. The staff is so friendly. The owner Hanif is the best owner, he is so friendly and so involved in the gym and with his members. Great atmosphere!
Thank you so much for the great review Kenzie!
Expérience fantastique: Condusive and they have lots of equipment for various workouts as well as a clean environment.The ability to workout at anytime is the catch for me.
Thank you for the wonderful review Abigail! Look forward to seeing you at the gym.
Expérience fantastique: It’s been over a year and 5 months since I became a member at this location and I’ve got to say I absolutely love the place!!. The staff is great, the gym is awesome and the owner, Hanif is very kind and accommodating. Hanif makes sure he takes care of his members by installing new equipments, renovating washrooms, and taking reviews seriously. I’ve been to multiple anytime clubs and I’ve got to say, this is by far the best. Yes it’s small but you’ll always find the machines you’re looking for to workout. I absolutely love the appointments since it limits the amount of people in the gym making it easier to workout.
Thank you so much for the wonderful review!!
Expérience positive: It's a small 24h gym that doesn't ever get too busy. My main gripes are that there is only 1 squat rack, 1 power rack, and 1 "max rack" which is a type of improved smith machine. Way too many cardio machines for the amount of people using them. There's room for another power rack so I'm really hoping they add that. Also, there's only about 4 weight benches in the whole gym, with 1 being non-adjustable. That being said, the price is relatively affordable at $50~60 a month on a contract and about $70 month-to-month. Private washrooms in the back and a water fountain. They're not doing 7-day trials and masks are required while training due to covid.
Thank you for taking the time to review our gym. We appreciate you bringing it to our attention that you would like to see another Power Rack. Please know that this is now high on our priority list. We just ordered a new Hack Squat as well as a new Nautilus Glute Drive Machine which should be arriving in a couple of weeks. You are right, with the new restrictions set forth by our Municipal Government and Alberta Health Service, anyone working out in a gym is required to wear a mask.
Expérience positive: Good place to go, small gym with all required sanitary measures. Equipment is of good quality and allow all sorts of work out. Place to go as you don't feel like being a number but part of a group
Thank you Roger for rating our facility and your giving us your positive feedback!
Expérience fantastique: Equipment and machines ( except for the Seated Press machine where the seat needs attention) everything else is well maintained. Clean and Covid safe.
Thank you so much for the great review! We will definetly take a look at the seat of the seated press machine and get it repaired immediately.
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