Anytime Fitness

Expérience négative: A trashy gym with trashy staff who don’t clearly explain the terms of the contract and scam you out of $300 for their lousy gym, even though it’s been less than a month since I stopped using it *forgot to add*: Also, they charge you over $100 for nothing when you sign the contract, calling it a “joining fee” for their gym. On top of that, they deduct additional money every fall for “equipment maintenance,” even though you’re already paying them every two weeks for their membership. just avoid this place

Expérience fantastique: Great gym, excellent environment perfect to improve your health.

Expérience fantastique: Has everything you need! Staff are always friendly and helpful as well

Expérience positive: Good for basic purposes not a professional athlete though

Expérience fantastique: Been to many gyms and love this anytime location ! Great facilities, great staff, and love that it’s open and not super crowded all the time !

Expérience fantastique: I like working out here. It has all the equipments and you will get help whenever you need.

Expérience négative: I went in couple of days ago, i was there for 5 minutes but nobody was there to assist me, now i just called, no answer no voicemail, asked me to send email for which i am not gonna waste my time

Expérience négative: Club 16 is better, at least there you can open the door like in any normal Gym and have the staff there to greet you (and THEN) scan your Membership card to have access to the Gym. Here at the very restricted Anytime Fitness. You can’t even enter the building without some sort of fob Lol, Why? I would like to know the reason? Not Even the Cops can enter the building lol do they need to have membership too lol

Expérience fantastique: Great facility and great equipment! Thanks

Expérience fantastique: Great branch of Anytime - large with full range of dumbbells, barbells, squat racks, smith machine etc. Clean toilets and showers also available.

Expérience fantastique: I think I took the best decision to join this gym. And my trainer Kath, she’s the best. It’s a best location I feel. And honestly I am writing this after my joining.

Expérience fantastique: Got here and signed up for 18 months membership with ease, staffs are very friendly and like the vibe!

Expérience fantastique: Super clean gym, with new equipment and staff ready to help you

Expérience négative: Never sign up for anytime fitness it's an absolute rip off and they have terrible customer service. They make you sign a 1 year contract off the start so you can't cancel it if you're not satisfied. If you cancel after the contract is over they still charger you for an entire month even after you've cancelled. It's an absolute scam. If 0 stars were an option that would be my rating for these criminals.

Expérience fantastique: Have been coming to this gym for 4+ years and many more to go. Staff members are super friendly and are always upfront in assisting with any queries. Personal trainers (Kat, Grace, Beenita) are very versatile in Fitness knowledge and are very enthusiastic. Overall, the AF family brings lot of insipiration and positive energy that motivates me to be consistent and continue living healthy lifestyle.

Expérience fantastique: Love this gym it is great and the staff team are excellent and friendly helping with any questions. Would recommend for anyone looking for heath and fitness.

Expérience fantastique: It's a great gym. I really like the classes they have for yoga, zumba and kickboxing.

Expérience positive: Little bit expensive for student otherwise all good staff and environment good

Expérience fantastique: Have been going here for a year now and it’s been a wonderful experience! Staff and gym goers are very friendly and honest. I’ve accidentally misplaced quite a few things and have always had my belongings returned to me. A very clean and spacious facility, and the natural sunlight is a great bonus! I’ve tried other anytime fitness locations in the lower mainland but none feel as comfortable as this one!

Expérience fantastique: This is not my home gym but I do go here when I'm working in the area. This gym has clean equipment and not too busy during the times I go. Staff are nice and on top of keeping equipment clean and organized. I spilled an energy drink and they were nice about it. Thank you.

Expérience positive: cleanest, most hygenic and sanitized facility in the new west area. members are polite and respectful and clean up after themselves, the staff is friendly and there's abundant equipment to use at all times. I've felt utmost privacy, safety and great ambience having used the facility the past 3 months

Expérience fantastique: One of the cleanest gyms I've been to A lot of support for fitness goals,physio therapy exercises,several group session activities,including Boxercise classes

Expérience fantastique: Ive been to 4 gyms in my life and this is the best gym I’ve been too so far. Staff are super nice and positive, equipment is always clean relatively new. Not too busy most of the time. I’m more then happy paying the price.

Expérience fantastique: Love this gym and their team training program which helps me to keep consistency in the past year. Love coach Kat who’s genuinely helpful and helps me a lot on my fitness training. It was one of my best decisions last year to join this gym and signing up for the team training!

Expérience fantastique: I have been an anytime fitness member for over 8 years , using multiple locations in the lowermainland and aroung the globe. My home base gym however is anytime fitness new westminster and is definitely my favorite location. I have made some good freinda over the years at this gym, have made many positive physical and mental changes and the all staff have always incredibly friendly and always a pleasure to learn from and chat with ! Thank you anytime fitness new westminster !

Expérience positive: Great place to train top of the line equipment and a possitive atmosphere trained coaches if needed

Expérience fantastique: I have been a member of ATF for some time now! I was a member for 2 years…took a break to work …and then came back for another 2 years! I came back because I love this gym! The staff are awesome and are always there for you if you need them! The equipment is top notch! I would not hesitate to recommend this gym to anyone who enjoys working out…or to those who are looking for a gym to help them achieve their fitness goals! You guys rock!!

Expérience fantastique: Been coming here for couple months. Awesome staff to start with and always clean facility. It got all the equipments you would need to have amazing workouts and train all muscles. Adding to that both Lilian and Zarah always there to help and welcome members upon their arrival (so thank you guys for that).

Expérience fantastique: Anytime fitness is the best gym I have ever been at. It is usually not crowded and the staff members are super friendly with everyone. Love this gym!

Expérience négative: Absolute complete Garbage service. Anytime you make an appointment, don't count on them keeping it!! Save your money for the new pool in New Westminster!

Expérience fantastique: Amazing gym, great machines, less crowded which I love

Expérience négative: I was here over a month ago with my buddy and did a quick leg session. The gym in itself seemed fine but ironically over a month later i got a call from my residential gym mentioning that they received a call from this facility that i didn’t put back my equipment. Firstly i have working out for 3 years and am very considerate in wiping and returning the equipment to the original place. I am not sure nor i recall leaving anything unorganized, but receiving a call a month later about some incident is very bizarre and seems targeted. I was at your gym this morning as well at 5:02am until 7:41 am I would advise you to look into the video and see if any equipment was left unorganized. Anyways i am also not sure if you have a team of FBI DETECTIVES sitting to monitor footages from months ago. It felt like they tried to target me as i am a residential member of Anytime Burnaby and they have never had a problem with me, i have been a regular 5am club member there!! At this time i along with my buddy are considering to move to some other company that doesn’t target their clients. Reply to your response: I carry my own gym belt along with accessories, which means i didnot use the gym’s belt. I didnot use the separate add weight ez curl bar, I did use the 40,50 lbs pound bar and re racked them. I did use the plates by the smith and did rerack them. I am not trying to defend myself for no reason. I am more than happy to visit the gym and go over the footage with you, i believe you are mistaking me for someone else. But again if there was any error on my part i do apologize, and would be more careful going forward!

Expérience fantastique: Zara is a nice person and a nice place here. Have a sufficient equipment so great

Expérience fantastique: Has all the equipment you need and not super busy

Expérience fantastique: Its a very spacious gym in the city. Very well maintained in terms of cleanliness and equipments are all brand new. Feels amazing to workout here 5 days a week.

Expérience fantastique: Great staff and clean facilities. I use this gym during lunch hour and love it!

Expérience fantastique: Fantastic new gym, sign up was easy, Armin was awesome!

Expérience positive: More on the expensive side, smaller gym, clean, good atmosphere even in high peak times still available Equipment to use. Friendly staff.

Expérience positive: Small gym with shower and washroom facilities. At the centre of New West downtown very accessible by transit bike stand right in front of the gym treadmills. Lockers are equipped with security code.

Expérience fantastique: This is a shout out, thanks and recommendation for two Trainers. Kat and Kurt! Kat was my Trainer for "Burn" sessions. Her HIIT, circuit, and Tabata inspired sessions were always fresh, challenging and adaptable to all levels of fitness. Kurt teaches Kicking-Boxing and integrates circuit work always making certain we leave knowing exactly how many ab groups we have in our body! Thank you both for helping me along my journey to my Spartan Race! We'll see you in session soon.

Expérience fantastique: Was really impressed with the spin class put on by their instructor Kat. She was fun and was very helpful to me as I had no experience with that type fitness training.

Expérience fantastique: Great gym! Nice staff, I also tried cycling class with coach Kat, highly recommend you can have fun and feel good about your day!

Expérience fantastique: I highly recommend taking the cycle class with Coach Kat. Great instructor and the cycling equipments are top-notch!

Expérience négative: Showed up for a 7 day free trial tour yesterday at 4pm. Got the tour which was very unexciting. He seemed ready to go home and it was extremely difficult to understand what he was saying due to his mumbling and strong accent. I agreed to the trial and to pay the fob fee but after learning that I resided in Surrey, he said I wouldn't be allowed to sign up for the trial at this location. He said the only way I could is if i signed up for an actual membership immediately. You should've indicated it when I came in since I told him I lived in Surrey during the first 5 mins of conversation. Then he said "well.. have a nice day: when I clearly came for a workout but just poor training and customer service from the guy that did the tour yesterday.

Expérience positive: Took a while to write this review after few years of leaving. Good place to workout, 24/7 is always plus point and plenty of different areas in the gym for different types of workout. If I ever move back to BC, this will be my go to location of Anytime Fitness.

Expérience fantastique: Lily is very friendly, enthusiastic and kind. She has one of the best customer service!!

Expérience fantastique: Love this gym! Lily explained the membership process and equipment while registration very well.

Expérience fantastique: I attend spin class twice a week and every session I have had has been challenging and positive. Kat is a fantastic and extremely knowledgeable instructor. I highly recommend her spin class. love this gym!

Expérience fantastique: I love the overall experience specially the deep stretch class by Kat it’s amazing she help us in all ways and help us improve every next class. Totally Recommended

Expérience fantastique: I spend most of my free time her training with Kat and Curtis raising the bar while having tons of fun dancing some raggaeton with Annalyn & Chingi !

Expérience fantastique: Love this gym! achieving great results while having fun thanks to coach Kat and Curtis. Regular classes of Kick boxing, spinning, HIIT, stretching to improve your fitness and mobility.

Expérience fantastique: Staff is super friendly (thank you to Marvin & Zar for the great service). If you're travelling a lot, Anytime Fitness works great since it's global and the fob literally works anywhere across the world.

Expérience fantastique: Great gym! Friendly staff and excellent variety of equipment

Expérience fantastique: Very nice gym! The facility is well maintained and the staff are super friendly!

Expérience fantastique: Coach Kat is great coach! Learned alot from my sessions with her. Been going to this gym for a few years even though im at a different home gym. By far very accessible and with very friendly staff! Great place start your fitness journey! Clean and organize equipments and very knowledgable and friendly staff.

Expérience fantastique: It’s the best gym I have attended good stuff open whenever you want and have a lot of brunches

Expérience fantastique: A proper gym with a lot of free weights, squat racks and plate loaded equipment. Very clean and the staff is awesome. Highly recommended!

Expérience fantastique: The staff at this establishment deserves the highest praise! From the moment I walked in, I was greeted with warm smiles and genuine hospitality. Their attentiveness and professionalism were exceptional, ensuring that my experience was nothing short of wonderful. They went above and beyond to meet my needs and made me feel valued as a customer. I can't thank them enough for their outstanding service. Highly recommended!

Expérience fantastique: Great experience with staff, very friendly! The gym is kept up in very well and is always clean. All of the equipment is well taken care of and is easy to use.

Expérience fantastique: I love this gym, it is very clean and is always well organized, it also has everything you need

Expérience fantastique: Nice facility, great staff, not too busy most times I’ve gone. Good vibes and good selection of equipment :)

Expérience négative: This place is an utter cash-grabbing scam. DO NOT JOIN if you value yourself and your finances. Plus, the gym is often dominated by “regulars” who hog equipment, including “staff” who supposedly work there. The “staff” I’ve had the misfortune of having to interact with are both clueless and aggressive, especially the manager. THERE ARE BETTER, CHEAPER, FRIENDLIER gyms in New Westminster that value you as a person AND your health. There’s a reason this place has a bad reputation.

Expérience fantastique: I wish to give a shout-out to Kat, my trainer. We are into our 10th session, everyone, been helpful, effective, and fun. She is very knowledgeable in what she does, and have the understanding to guide me through each step, slowly. Needed an instructor/trainer to help me because of an injury, before COVID, is so fortunate that I found someone at the Anytime Fitness in New Westminster. Would recommend trainer - Kat, to anyone who needed help with a fitness program.

Expérience positive: The staff is friendly and welcoming, creating a positive atmosphere. The facility is clean and well-maintained. I always leave feeling motivated and energized. Highly recommend this gym for anyone looking to achieve their fitness goals!

Expérience fantastique: Lockers to keep your stuff, always clean and tidy in the gym. Has a good variety of equipment. Haven't tried the free classes yet but they sound fun too! Not super busy at the times I go.

Expérience négative: I had a really frustrating experience with this gym. The cancellation process is needlessly complicated and time-consuming. It took me multiple attempts to cancel my membership, and even then, they continued to deduct money from my account. It's really disappointing to see a gym with such poor customer service. I wouldn't recommend this gym to anyone looking for a hassle-free experience.

Expérience fantastique: Open 24/7, love the staff. They have challenges where you can win prizes. Gym equipment is great and up to date.

Expérience positive: This Anytime Fitness location is good for a quick workout or a run on the treadmill. It's pretty limited when it comes to waits and machines. The gym is also pretty small.

Expérience fantastique: Facilities are clean, people are nice, and the staff is knowledgeable. I've been going for about a month now and personal training with Beenita has changed my whole outlook on life.

Expérience négative: Good gym, good equipment, clean Unfortunately there's a group of screamers that come in and act like they own the place.

Expérience positive: Have been with Anytime Fitness since the first location opened in the lower mainland and have never cancelled my membership. Been with them for years, and have always had the best experiences! It can get a bit pricey, but it is definitely worth it if you’re a night owl like me. Staff is great, merch is soft af, and they have great safety measures in place for a late night workout!

Expérience fantastique: Everyone is really nice and welcoming... The Trainer has given me motivation to work hard and achieve my goals... I am enjoying this journey

Expérience fantastique: Anytime fitnes is a place available for everyone. What I enjoyed about the gym is that you can go exercising whenever you have the time. You only need membership to come and no matter what time it is, you can make lots of exercises. Besides, there are couches there where they can help you to improve your routine. In the website there are a lot of information and there are pictures or tours where you can know more about the gym, prices and infrastructure. From my personal experience I looked out information about routines for my sister because is going to be her first time doing exercise since a long time; so anytime fitnes will be a good place to start. There is also place for stretching so we can stretch our muscles being relaxed. Anytime fitnes is close to Walmart so when I finish exercises I can go shopping for the week. The other places that are close to anytime fitnes are dairy queen, library new Westminster, save on foods, winners, dollarama, even bank of Montreal because is a mini plaza so we can hang out with family. If you are not a gym person you can run on moody park which is in front of the gym :)

Expérience positive: Lots of old equipment, small - med amount of equipment, a couple out of order pieces of equipment. Washrooms were clean as can be and smelled fresh though!

Expérience positive: Good place, group classes and personal training available. But a couple of strength machines disappeared during COVID closure (perhaps to make more space between remaining machines) and never came back

Expérience négative: Staff is unprofessional and will relentlessly argue over taking accountability the equipment is also very outdated and the gym has a weird smell to it would not recommend

Expérience fantastique: Best gym I’ve been to. Great equipment and all my best workouts have been at this location.

Expérience fantastique: Very nice gym!! Nice staff and always being passionate! A gym u must come

Expérience positive: It was my first day in this gym. So far it is good. Not too crowded. Got know that the machine/equipment are soon getting an upgrade in a week or two. Will update my review later upon regular use. 03/2023: machine are upgraded to mostly legs workout. They are really good to use & loot of room for leg workout. I have been member with ATF since 2019 & been using it pretty much many different location. Its really worth a place.

Expérience négative: JUST NO! I was Considering a membership but a nonrefundable/nonreturnable (pointless) key fob is a forced purchase with a membership; a fob the gym won't take back at the end of your term. So instead of reissuing the fob to a new member, you end up with a small piece of trash. In this day and age of recycling/repurposing, this gym just keeps generating waste with each new membership, not to mention it's a blatant cash grab at the expense of the environment: Shameful! Better yet, make it optional! If I don't want to work out after hours, I should NOT be forced into buying a fob that I won't use!!! Your corporate doctrine is nothing more than a crash grab policy. Furthermore, you can easily sanitize the fob. Incorporating an app is the way to go... They are also way overpriced so I bought a membership at PLANET FITNESS which is 50% cheaper, the staff is way more friendlier and sincere, and no Fob! Its all on a free phone app.

Expérience fantastique: Great facility! Amazing staff. You can get all types of equipment based on your fitness goal. Regardless if you are into cardio or weight training or if you like to spice up your fitness with some HIIT training . They also offer free fitness classes which is amazing. Trainers are extremely knowledgeable and professional. The manager Jason is helpful and friendly. You get community atmosphere at this location which will make you feel comfortable and being a member or a family. The staff are on top of cleaning and all the machines are well maintained. Don’t hesitate to sign up today. The best gym around the area is Anytime Fitness.

Expérience positive: Equiptment is decent, can get busy in the evening. My only big complaint is that it’s too hot, even before the heat wave they don’t turn the ac on high enough. I hope they read this and please consider turning up the ac! Update: 10 months later and unfortunately I still feel like it’s too warm in here often. If you like to work out in a cool space I would highly consider that prior to a membership purchase.

Expérience négative: The gym space is nice, but lots of equipment is commandeered by groups of guys and the staff are just straight up rude and disrespectful. Thinking of paying out my contract to go elsewhere like Planet Fitness (just opened) or Dynamic. It sucks because the gym space itself is excellent. It’s just run by pretty nasty people.

Expérience négative: Weird customer service, The guy named as ARASH was on the customer service. Debating without any reason. I have been in many gyms and everyone give free tour to see machines and workout area. But that guy talk about policies even I know he can’t stop me for this reason. They will ask you to pay before joining, please don’t do that customer have right to know the place where he or she will spend 2-3 hours everyday. I hope they will improve their customer service.

Expérience fantastique: It's a great place to walk by, but I've never been inside. People look happy when they walk out, so it must be a great place to work out.

Expérience fantastique: Great gym with amazing staff!! The manager and front office team are awesome!!

Expérience positive: It's a nice big and clean gym. I go early morning when it's not too busy. The other gyms users are nice and courteous, apart from the odd "gym bro" who hogs equipment. I'm giving a 3 instead of a 4 or 5 because I find the staff there quite cold and snappy. I've overheard a few condescending/cold remarks, and I've been on the receiving end of one myself. It's not something that would ordinarily bother me but it does affect my mood when I'm trying to work out. That said, I do recommend this gym. It's big and clean, as I've said, and the equipment is excellent.

Expérience négative: $70/MONTH $50/PLASTIC KEY $68/CANCEL MEMBERSHIP 1# Staff is rude, sarcastic and passive aggressive, so dont expect customer service because you wont get it here. 2# I wasn't able to come to the gym because of their new policy but they still charged my account any way. 3# I asked to to have my membership canceled and was told to send them an email which I dont see the point if Im already in the gym. Next i sent the email saying i want to cancel and told me I need to pay them $68 to cancel which was not mentioned when i signed up in the first place. So its clear they are playing games with me and its all about money not customers service. AVOID THIS GYM/SAVE MONEY WORKING OUT AT HOME/PARK!

Expérience négative: Pros: Clean, Open 24hours Cons: Cancelling membership was hard, poor customer service, gym is always packed with lot of people, expensive, at least 1 year contract required If you want to cancel your membership, make sure you are canceling it 1-2 months ahead to avoid extra charge and be direct about cancellation (not freezing)

Expérience fantastique: The only reason giving away 5 STAR is bcoz the guys who is assigned for cleaning at 6th st. They are amazing! They really work hard and with honesty doing their job. Washrooms are always sanitized and all over the gym is clean. KUDOS to them

Expérience fantastique: I'm happy to workout here! Great gym- easy access to the parking. Also 24/7 feature is so practical. No shortage of equipment-

Expérience fantastique: Alex is fantastic trainer. He makes sure to tailor workouts according to my fitness goals, explains the benefits of the exercises were doing, and consistently shows me new exercises. The entire staff is super friendly awesome manager always with a smile on her face! The facility is super clean and spacious! Nice to see all ages working out in this facility! Keep it up !

Expérience fantastique: I have been a member at this gym since 2019 and it has been one of the best decisions I've ever made. The staff is super supportive, they are always there for you. Compared to other Anytime Fitness this is one of the largest in Vancouver. Always improving and cleaning the equipment. The staff keeps the facilities clean and in order. The community is great, the staff is always happy, the gym members are good people, it's definitely a big family. Although it is seen that everyone is in their bubble, everyone there gets along.

Expérience fantastique: Great gym and great staff who showed me their amenities and informed me thoroughly about what I was going to spend my money on, which I'd only 30 bi-weekly all inclusive ( group class as well)

Expérience fantastique: I am a member here, this gym is open 24/7 has great equipments and about 20 other locations in lower mainland. The gym is secure, not overcrowded and per month fee range is from 29 to 38 depending on the length of your contract. The gym also has branches In other countries so if you visit another country for a long time, you still have a gym around. There is a yoga class every Teusday and Thursday and a zumba class on Thursday and Saturday

Expérience positive: If this gym didn't have signs saying it was an anytime fitness, you probably would not believe it. In comparison to other Anytime fitness facilities it's cleanliness is extremely bad. The lay-out is definitely different and that is not a bad thing. They make good use of the space and I would say that it actually appears to have more useful equipment then other gyms. The atmosphere in the gym is poor and the best comparison I can give is to a "planet fitness" - the illusion that they have rules but no one enforces. The bathrooms are quite bad and the patrons do not seem to clean up after themselves. Update Q1 2022: I have been very impressed in the improvements this gym has made. Especially in cleanliness. Just had to mention that.

Expérience négative: nice gym, but there's not good communication from management, and it's frustrating to find they're still charging membership fees after the gym is closed due to Covid

Expérience positive: I been a member there for a while The gym is good itself but the management isn’t great and lack communication skills.

Expérience négative: Mahdiv doesn't know how to live her own life. She is always hovering around waiting to be your mom/boss. I'm trying to workout in peace. Get a life!. After I tried to cancel my account, which she told me was canceled. They proceeded to charge me 6 times in one week for a charge of 150$. Which I never got back. I literally had to close my bank account.

Expérience fantastique: I love this gym and my personal training with Grace! She motivates me a lot and always fun to work with. I am glad that I signed up. And I thanked Saya for that. She made it very easy and explained all the process thoroughly.