Club16 Trevor Linden Fitness
Informations sur Club16 Trevor Linden Fitness
Heures d'ouverture
- Dimanche: 7h-19h
- Lundi: 5h-22h
- Mardi: 5h-22h
- Mercredi: 5h-22h
- Jeudi: 5h-22h
- Vendredi: 5h-21h
- Samedi: 7h-19h
Notre commentaire de FitFit Canada sur Club16 Trevor Linden Fitness :
Bienvenue à Club16 Trevor Linden Fitness, la destination ultime pour la remise en forme à Burnaby, Canada. Notre salle de sport se caractérise par un environnement amical et propre, équipée d'une large variété de machines et d'outils de fitness, garantissant que vous avez tout ce dont vous avez besoin pour atteindre vos objectifs de remise en forme.
Points forts :
- Du personnel amical et compétent qui s'efforce de dépasser les attentes de ses membres.
- Une salle de sport spacieuse avec un espace dédié aux femmes, garantissant un confort pour tous les membres.
- Des entraîneurs personnels expérimentés tels que Nathan et Tony D, connus pour leur approche motivante et personnalisée du fitness.
- Une atmosphère communautaire positive où les membres se soutiennent mutuellement.
- Des heures d'ouverture et des emplacements accessibles adaptés à des horaires variés.
- Un excellent rapport qualité-prix pour l'adhésion, avec de nombreuses options adaptées à vos besoins.
Bien que de nombreux membres apprécient nos installations et notre personnel, certains ont exprimé des préoccupations concernant la disponibilité du stationnement pendant les heures de pointe, ainsi que des incohérences de service occasionnelles. Nous nous engageons à aborder ces questions afin d'améliorer l'expérience de nos membres.
Rejoignez-nous au Club16 Trevor Linden Fitness, où nous sommes dédiés à vous aider à devenir plus fort et en meilleure santé !
Services, machines et classes dirigées
Club16 Trevor Linden Fitness: Avis
Expérience fantastique: This is my go to gym. Very friendly staff and clean place. Parking lot and place could get busy. But they have a lot of machines. Will continue to go here.
Subject: Thank You for Your Feedback, James! Hi James, Thank you so much for taking the time to share your experience with us at Club16 Trevor Linden Fitness. We're thrilled to hear that we are your go-to gym and that you find our staff friendly and our facilities clean. We understand that the parking lot and gym can get busy at times, and we appreciate your patience and understanding. It's great to know that our wide range of machines meets your fitness needs, and we're delighted to have you as a part of our community. If you have any suggestions or further feedback in the future, please don't hesitate to reach out. We look forward to seeing you at the gym soon! Best regards, Club16 Trevor Linden Fitness Team
Expérience négative: Dear 16 club Team, I am extremely upset by the email I received from your club. I consider this to be extortion, as I have previously informed you both in person and via email that I have never used and will not use your club's services. Additionally, please refund the amount that has been withdrawn from my account. Now, you have sent me an email claiming that I owe you money!? This behavior is truly abhorrent and outrageous. Please inform your supervisor about this matter immediately. I demand that this issue be addressed urgently. Sincerely, Behrouz
Dear Behrouz, Thank you for reaching out to us and sharing your concerns. We sincerely apologize for any distress this situation has caused you. We take matters like this very seriously and are committed to resolving this issue promptly. Please rest assured that we will investigate the matter thoroughly and ensure that any discrepancies are addressed. We will also inform our management team about your experience to prevent similar occurrences in the future. Our team will contact you directly to discuss the next steps and ensure your concerns are resolved to your satisfaction. Thank you for your patience and understanding. Best regards, Club16 Trevor Linden Fitness Team
Expérience fantastique: "I’m grateful to have Nathan as my personal trainer. As a complete beginner at the gym, working with him over the past 3 months was the perfect way to kick off my fitness journey. Nathan is highly professional and knowledgeable. He not only helped me master proper techniques but also continuously motivated me to push myself and improve. Overall, my experience training with him was fantastic, and I feel more capable in the gym thanks to his guidance."
Subject: Thank You for Your Feedback, Laura! Hi Laura, Thank you so much for taking the time to share your wonderful experience with Nathan at Club16 Trevor Linden Fitness. We're thrilled to hear that your fitness journey has started off on such a positive note and that Nathan has been instrumental in helping you feel more confident and capable in the gym. It's fantastic to know that his professionalism, knowledge, and motivational support have made a significant impact on your progress. We are proud to have trainers like Nathan who are dedicated to helping our members achieve their goals. If you have any further feedback or need assistance as you continue your fitness journey, please don't hesitate to reach out. We're here to support you every step of the way. Thank you once again for your kind words and for being a part of our community. Best regards, Club16 Trevor Linden Fitness Team
Expérience négative: The gym is good but the customer service is terrible. Complained plenty of times but my problem wasn’t solved.
Hi Aadish, Thank you for taking the time to share your feedback with us. We're glad to hear that you find the gym itself to your liking, but we're truly sorry to learn about your dissatisfaction with our customer service. Your experience is important to us, and we apologize for any inconvenience you've faced. We would like to understand more about the issues you've encountered so we can address them effectively. Please feel free to reach out to us directly at [email protected], and we'll do our best to resolve the situation. Thank you for bringing this to our attention, and we hope to improve your experience with us in the future. Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Very nice gym, good equipment. Coach Nathan the best, very good trainer.
Subject: Thank You for Your Feedback, Emi! Hi Emi, Thank you so much for taking the time to share your experience with us at Club16 Trevor Linden Fitness. We're thrilled to hear that you enjoyed our gym and found our equipment to your liking. It's wonderful to know that Coach Nathan made such a positive impact on your fitness journey. We are proud to have him as part of our team. Your feedback is invaluable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Looking forward to seeing you at the gym again soon! Best regards, Club16 Trevor Linden Fitness Team
Expérience positive: I’ve been at this property for a very, very long time! Seen a lot of people come and go over the years! But I actually look forward to going in mostly because of the staff and the comfortable environment that exists in the space… One staff member in particular; makes the gym experience there more comfortable than any other and that’s Staff Member; Anika (Customer Service - Front Desk)! She’s by far the most pleasant, friendly and knowledgeable upfront Staff and just an incredible human! She’s just the best the club has to offer that I’ve had the pleasure of interacting with on a daily! All the members appreciate her (we do chat) and if they’re being honest; the club will never be the same without her being there to greet and support our myriad of questions and requests constantly!! SHE DESERVES A RISE PERIOD!!!
Hi Casson, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've been a long-time member and that you continue to enjoy the welcoming environment at our club. It's wonderful to know that Anika has made such a positive impact on your gym experience. We agree—she is truly an asset to our team, and we're grateful for her dedication and exceptional service. Your kind words will definitely be shared with Anika and the rest of our staff. We always strive to create a friendly and supportive atmosphere for our members, and feedback like yours is incredibly motivating. Thank you again for your loyalty and for highlighting the great work of our team. We look forward to seeing you at the gym! Best regards, Club16 Trevor Linden Fitness
Expérience fantastique: I really enjoyed training with Nathan, he is really knowledgeable and has helped me to build a workout routine that fits my needs.
Hi Mauricio, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed training with Nathan and that he's been able to help you build a workout routine that suits your needs. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Nathan. Keep up the great work with your fitness journey! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: I’ve been training with Tony D., and I couldn’t be more grateful for his support and guidance. From day one, Tony has shown incredible politeness and respect, always attentive to my needs and limitations. I have wrist issues, and he tailored my training to help me regain strength and mobility at a safe pace. Thanks to his expertise and encouragement, I’ve made amazing progress and am even able to return to activities I love, like playing guitar! If you’re looking for a trainer who listens, respects your body’s limits, and truly cares about your progress, Tony is the one to go to. Highly recommended!
Hi Leandro, Thank you so much for sharing your wonderful experience with Tony D.! We're thrilled to hear about the positive impact he's had on your fitness journey, especially with your wrist issues. It's fantastic to know that his tailored approach and dedication have helped you regain strength and mobility, allowing you to return to activities you love, like playing guitar. Your kind words and high recommendation mean a lot to us and to Tony. We’re proud to have trainers like him who truly care about our members' progress and well-being. Keep up the great work, and we look forward to supporting you in your continued fitness journey! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: So happy with my experience training with Ashly Chand! From day one, Ashly has been incredibly motivating and knowledgeable. She tailors each workout to fit my goals and keeps things fresh and fun. I've seen amazing results, not just physically but also in my overall mindset towards fitness. Ashly is always supportive and genuinely cares about her clients’ success and wellbeing.
Hi Fengyan, Thank you so much for sharing your wonderful experience with Ashly Chand! We're thrilled to hear how motivating and knowledgeable Ashly has been from the start. It's fantastic that her tailored workouts have not only helped you achieve amazing physical results but also positively impacted your overall mindset towards fitness. We’re proud to have trainers like Ashly who are dedicated to their clients' success and wellbeing. Keep up the great work, and we look forward to supporting you on your fitness journey! Best regards, Club16 Trevor Linden Fitness
Expérience fantastique: PT - Nathan is straightforward trainer and doesn't sugarcoat things; he tells you the truth and outlines exactly what needs to be done to achieve your goals. His experience and knowledge helped me to loss 48ls in 80 days!!!!! Yes yes that's correct 80days!!
Hi Gurleen, Thank you so much for sharing your incredible experience with Nathan! We're thrilled to hear about your amazing progress and the positive impact Nathan has had on your fitness journey. It's fantastic to know that his straightforward approach and expertise have helped you achieve such impressive results. Keep up the great work, and we look forward to supporting you as you continue to reach your goals! Best regards, The Club16 Trevor Linden Fitness Team
Expérience négative: I wouldn’t recommend this place. The staff is rude and unfriendly, and it feels like they expect you to serve them instead. I ended up canceling my membership—I paid for almost six months but only went five times!
Dear Edith, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience with our staff and that it led you to cancel your membership. We strive to create a welcoming and supportive environment for all our members, and it's clear we fell short in your case. Your comments are valuable, and we will be addressing this internally to ensure it doesn't happen again. If you have any further details you'd like to share, please feel free to reach out at [email protected]. We appreciate your input and hope to improve based on your experience. Best regards Club16 Trevor Linden Fitness
Expérience fantastique: This is my first gym and I absolutely love it. Zeeyan helped me out when I came in and took his time to explain everything to me and get me the best trainer for my goals. Great place to be working out at.
Hi Jinhyun, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you love our gym and that Zeeyan was able to assist you effectively. It's great to know that you found the right trainer to help you achieve your goals. We look forward to continuing to support you on your fitness journey. Keep up the fantastic work! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Amazing gym, very friendly. I have been a member for 1 year now and the gym has only gotten better. Great staff amazing management. Jeevan and zeeyan always help me out with any problems I have. Highly recommend it.
Hi Armaan, Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience over the past year. It's fantastic to know that our staff, especially Jeevan and Zeeyan, have been able to assist you with any issues. Your recommendation means a lot to us, and we look forward to continuing to support your fitness journey. Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Been going to the gym for 2 months now, very friendly. S/O zeeyan for getting me started and helping me find the best membership for myself and my friends and putting me with an amazing trainer Surya. Great gym.
Hi Pasha, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you've found our gym to be friendly and that Zeeyan was able to assist you in finding the best membership. It's also wonderful to know that Surya has been an amazing trainer for you. We're committed to providing a supportive and welcoming environment for all our members, and your feedback means a lot to us. Keep up the great work, and we look forward to seeing you and your friends at the gym! Best regards, The Club16 Trevor Linden Fitness Team
Expérience négative: For the low cost of membership they charge, the services are not too bad. However, these kinds of gyms don't make you feel living in a first world country. Everything is very basic, but in good working conditions, ventilation is poor. And I don't understand why a gym should close at 10 pm or 7 pm on a weekend?! Unfortunately, there are not many other workout options in the Brentwood area! It s very sad that in spite of the drastic rising in the population, there is no proper public gym, and people end up coming to these facilities since there are basically not many other options available!
Dear Sep J, Thank you for taking the time to share your feedback with us. We appreciate your acknowledgment of our membership cost and the condition of our equipment. We strive to provide a valuable fitness experience for our members, and your insights are important to us. We understand your concerns about the ventilation and the operating hours. We are always looking for ways to improve and will certainly take your comments into consideration as we evaluate our facilities and services. Regarding the operating hours, we aim to balance accessibility with the need to maintain our facilities and ensure the safety and well-being of our members and staff. However, we recognize that extended hours could be beneficial for many of our members, and we will review this as part of our ongoing efforts to enhance our services. We appreciate your understanding and hope to continue serving you and the Brentwood community. Your feedback helps us to grow and improve, and we hope to provide a better experience for you in the future. Best regards, Club16 Trevor Linden Fitness
Expérience négative: Other than Club 16 charging you late fees as they please, it is also an MMA gym now where mma bro's take up floor space & you can't walk freely to your next machine. Also, don't let the paid reviews fool you. THERE IS NOT ENOUGH PARKING !! Sometimes you have to wait 20mins to get a spot on busy times
Dear Harmani, Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and understand your concerns regarding the late fees, floor space, and parking situation. We strive to create a welcoming and accessible environment for all our members, and your input is invaluable in helping us improve. We will certainly take your comments into consideration as we look for ways to enhance the overall experience at our facility. If you have any further details or suggestions you'd like to share, please feel free to reach out to us directly. We appreciate your membership and hope to address these issues to better serve you and all our members. Best regards, Club16 Trevor Linden Fitness
Expérience fantastique: I took personal training classes with Nathan and I really see the results. As a first time gym member he helped me so much in the right way to do the exercises, and increase progressively the weight to reach my desire goals. I really recommend him as a personal trainer and also a friendly guy
Hi Juan, Thank you so much for sharing your positive experience with Nathan! It's fantastic to hear that you're seeing great results and that Nathan has been such a helpful and friendly guide on your fitness journey. We’re thrilled to have him as part of our team and will definitely pass along your kind words. Keep up the great work, and we look forward to supporting you as you continue to reach your goals! Best, Club16 Trevor Linden Fitness
Expérience fantastique: I would like to thank Nathan for being my personal trainer and coaching me throughout. I got the membership last year and as a beginner at gym Nathan really helped me out to understand all the basic concepts and techniques involved with the workouts. His workout layouts are amazing and you will definitely see results if one continues to follow them. He is flexible with the rescheduling and cancelling your sessions in case you can’t attend. He is very professional and keeps you motivated . I highly recommend him if one is interested to take sessions at Club 16 ( Lougheed highway) Burnaby.
Hi Ramandeep, Thank you so much for taking the time to share your positive experience with Nathan and Club16 Trevor Linden Fitness! We're thrilled to hear that Nathan has been such a great support in your fitness journey, helping you understand the basics and guiding you with effective workout plans. It's wonderful to know that his flexibility and professionalism have made your sessions enjoyable and motivating. Your recommendation means a lot to us, and we’re glad to have you as a member of our community. Keep up the great work, and we look forward to continuing to support you in achieving your fitness goals! Best regards, The Club16 Trevor Linden Fitness Team
Expérience positive: I really like the gym. The machines and the space are pretty good
Hi Rick, Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoy the gym and find our machines and space to your liking. Your support means a lot to us, and we look forward to continuing to provide you with a great fitness experience. If you ever have any suggestions or need assistance, feel free to reach out. Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Amazing gym with many dumbbells and machines. Would be perfect if they add hack squat and squat machine. The quality you get at this price is insanely good in my opinion Will definitely choose here again when I come back to Canada
Hi Kra, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our gym and found the variety of dumbbells and machines to your liking. We appreciate your feedback regarding the hack squat and squat machine; it's always helpful to know what equipment our members would like to see. We're delighted that you found great value in our offerings and look forward to welcoming you back when you return to Canada. Safe travels and see you soon! Best, The Club16 Trevor Linden Fitness Team
Expérience fantastique: I had a great experience with a personal trainer, Holden. I asked for a certain program and they made it happen so I got exactly what I asked for. 10/10
Hi Chris, Thank you so much for sharing your positive experience with us! We're thrilled to hear that Holden was able to tailor a program that met your needs perfectly. Your kind words and 10/10 rating mean a lot to us. We look forward to continuing to support you on your fitness journey! Best regards, Club16 Trevor Linden Fitness
Expérience fantastique: Nathan is amazing, he keeps you motivated through out your journey with better knowledge and experience. I loved his pessimistic attitude which actually helps staying consistent through out.
Hi Payal, Thank you so much for your fantastic review! We're thrilled to hear that Nathan has made such a positive impact on your fitness journey. His dedication and expertise are truly invaluable, and it's great to know that his unique approach has helped you stay consistent. We'll be sure to pass along your kind words to him. Keep up the amazing work, and we look forward to supporting you every step of the way! Best regards, The Club16 Trevor Linden Fitness Team
Expérience positive: I gave it 3 stars because the parking is a giant pain in the a$$ and they don't allow for membership fees to come out on any other days other than their choosing unless u prepay
Hi Jen, Thank you for taking the time to share your feedback. We understand how important convenient parking and flexible payment options are for our members. Your comments are valuable to us, and we'll certainly take them into consideration as we strive to improve our services. We hope to provide a better experience for you in the future. Best regards, Club16 Trevor Linden Fitness
Expérience positive: It's an okay gym, was checking out gyms in the city and this was is pretty commercialized, like a goodlife fitness. Very crowded around 3 to 6, missing some equipment that I usually use in a gym.
Hi Jeff, Thank you for taking the time to share your thoughts with us. We appreciate your feedback and are always looking for ways to improve. We understand that peak hours can be quite busy, and we're continuously working on ways to manage the crowd and enhance the overall experience for our members. Regarding the equipment, we strive to provide a comprehensive range of machines and tools, and we value your input on what you feel is missing. Your insights help us understand our members' needs better. We hope you'll consider giving us another try and see how we continue to evolve. If you have any specific suggestions or further feedback, we'd love to hear from you. Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Great team members who are always helpful - especially Hartaj, Karen, and Annicka, who always go the extra mile to provide the best customer care.
Dear Anna, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team members, especially Hartaj, Karen, and Annicka. They truly are dedicated to providing exceptional customer care, and it's fantastic to see their efforts recognized. Your kind words mean a lot to us and motivate us to continue delivering the best service possible. We look forward to seeing you again soon! Best regards, The Club16 Trevor Linden Fitness Team
Expérience négative: Good gym but the automation system and billing reminders are a freaking nightmare. Text, Phone, email, all because I missed one payment. ONE. Literally the hour it didnt go through I was blown up with messages. Calm down people. Do a little user research on how that is being recieved!
Hi Brook, Thank you for taking the time to share your feedback. We're glad to hear you think our gym is good, but we're sorry to learn about your experience with our billing reminders. We understand how frustrating it can be to receive multiple notifications, and we appreciate your suggestion about conducting user research to improve this process. Your input is valuable to us, and we'll certainly take it into consideration as we work to enhance our services. If you have any further concerns or suggestions, please feel free to reach out. Best regards, Club16 Trevor Linden Fitness
Expérience fantastique: I really appreciated Nathan energy and motivation during our session Your positive vibes really helped push me through the workout
Hi Martins, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the session and felt motivated by the energy and positive vibes. It's fantastic to know that we could help push you through your workout. Keep up the great work, and we look forward to seeing you again soon! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Friendly and clean gym with more than enough equipment. Enjoying my experience here and the staff are very genuine and helpful.
Hi Island Bwoy, Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your experience at Club16 Trevor Linden Fitness. It's great to know that you find our gym friendly, clean, and well-equipped. Our team works hard to create a welcoming environment, and your kind words about our staff mean a lot to us. We look forward to continuing to support you on your fitness journey! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Have been a member for a few months and the staff is amazing, they are always helpful, the managment is amazing. S/O to zeeyan and jeevan.
Hi Prashant, Thank you so much for your kind words and for being a part of our fitness community! We're thrilled to hear that you've had such a positive experience with our staff and management. Zeeyan and Jeevan will be delighted to know they made a great impression on you. We're committed to providing a supportive and welcoming environment for all our members, and your feedback means a lot to us. Keep up the great work with your fitness journey, and if there's anything you need, don't hesitate to reach out. Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Love this gym so much. The supervisor is amazing as well as the Reception staff. The most amazing people.
Hi Navtej, Thank you so much for your glowing review! We're thrilled to hear that you love our gym and have had such positive experiences with our supervisor and reception staff. Your kind words mean a lot to us and motivate our team to keep providing the best service possible. We look forward to seeing you at the gym again soon! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Working with Nathan has completely transformed my fitness routine. I feel stronger and more confident than ever before. he’s a mentor who genuinely cares about his clients’ well-being. If you’re looking for someone who will push you, educate you, and keep you injury-free, I wholeheartedly recommend him ️♀️
Hi Samith, Thank you so much for your glowing review! We're thrilled to hear that Nathan has made such a positive impact on your fitness journey. It's wonderful to know that you feel stronger and more confident. Nathan's dedication to his clients' well-being is truly inspiring, and we're glad it shows. Your recommendation means a lot to us. Keep up the great work, and we look forward to supporting you in your continued fitness success! Best regards, Club16 Trevor Linden Fitness Team
Expérience fantastique: super clean. I like the space only dedicated for women. Big shout-out to hernan my personal trainer who's really professional and super skilled trainer. Lots of knowledge and experience he really knows what's talking about. Since I've been trained and follow by him, I've clearly improved my shape, cardio resistance and boxing skills as well. Tips and follow up about diet. I highly recommend that gym and personal trainer. Thanks for the good job guys.
Hi Jana Lise, Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our clean facilities and the dedicated women's space. It's wonderful to know that Hernan has made such a positive impact on your fitness journey. We'll be sure to pass along your kind words to him. Keep up the great work, and we look forward to continuing to support you in achieving your fitness goals! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Ashly is an excellent trainer and very nice. I’ve gotten a lot stronger since we have started together for the past year! I recommend Ashly to anyone looking for a trainer!
Hi Hong Yen, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ashly and the progress you've made over the past year. Your recommendation means a lot to us. Keep up the great work, and we look forward to continuing to support you on your fitness journey! Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: I just finished my 24 training sessions with Nathan Ng best personal trainer knowledgeable and humble guy will really help with your goals 100% will recommend!
Hi Jalem, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Nathan Ng. He's indeed a fantastic trainer, and we're proud to have him on our team. Your recommendation means a lot to us, and we look forward to supporting you in your fitness journey. Keep up the great work! Best regards, Club16 Trevor Linden Fitness
Expérience négative: I recently had a very disappointing experience at Trevor Linden Fitness. Not only did they try to steal my training session. I would not recommend this gym to anyone looking for a quality fitness experience. Save your money and look elsewhere.
Dear Edgar, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your recent experience at Club16 Trevor Linden Fitness. Your satisfaction is very important to us, and we take your concerns seriously. We would like to learn more about what happened so we can address the issue and ensure it doesn't happen again. Please reach out to our management team directly at your earliest convenience. We are committed to providing a positive experience for all our members and appreciate your input. Thank you for bringing this to our attention. Best regards, The Club16 Trevor Linden Fitness Team
Expérience fantastique: Looking to hire a results-driven Personal Trainer?! Then I highly recommend hiring Nathan Ng! I have been a member of Brentwood’s Club 16, for about a year now. I have been training on-again/off-again gym for many years with the past 2.5 years being my most consistent. At the age of 50, without extensive knowledge of the art of bodybuilding, I decided it was time to consider hiring a Personal Trainer. I suffered a torn quad muscle and coming off gynecomastia surgery I wanted to rebuild my body with proper guidance with little time wasted. I met with the Manager of Personal Trainers, Chris Jackson with skepticism and he recommended a young Trainer by the name of Nathan Ng. I made it very clear to Chris that I wanted results and that I have had mixed experiences with Personal Trainers in the past. Chris assured me that he and his team are “results-driven” and that Nathan would be a perfect match for what I was looking for. I checked out Nathan Ng’s Instagram page and was impressed with his physique, showing it to other body-building friends who were equally impressed with his accomplishments. What I also liked about Nathan was we had the same goals and mindset, allowing me to know that there would also be a level of empathy in his training. When we began our sessions, my initial goal was to complete 36 sessions (roughly 3 months) with Nathan before continuing on my own, perhaps returning for occasional sessions. However, I’ve recently purchased my third round of sessions with Nathan and have been consistently training with him. We started at 3 days a week and now train at 4 days a week because of the results he delivers! Nathan has pushed me further than anyone else has in the past! What other Trainers in the past accomplished in 2 years he has accomplished in 6 months and beyond. My strength, mass, confidence, and mindset have increased more than I thought they would. I can bench, squat, lift, push, and pull, weights that I was nowhere close to before we began! Nathan will push you out of your comfort zone. He always ensures your safety during workouts, pushing you enough to confidently accept the challenge. His sessions are never easy, but they aren’t supposed to be. While his sessions may be challenging, they are never boring. He sticks with the tried-and-true exercises instead of confusing and complicated movements. And when you hit that PR, which is often, he is as proud of you as you are of yourself! He will be your best guide and your biggest cheerleader. He skillfully combines strength and hypertrophy training, resulting in an approach that is both highly effective and efficient. He is incredibly generous with his knowledge and shares it with enthusiasm. He loves seeing his clients achieve their goals but is too kind to take any credit for it. He always tells me “You’re the one who achieved it! It’s all you and I knew you could do it!” While Nathan is generous with his knowledge, he considers himself a student of the art of bodybuilding, always learning, experimenting, and sharing. Along with the Training aspect, he is also kind, warm, approachable, humble, and down-to-earth. I was promised “results-driven” and Nathan delivers every workout. I truly believe that he will be one of the best Personal Trainers that Vancouver has to offer someday. He exemplifies what every Trainer should be: knowledgeable, empathetic, results-driven, and approachable. I would easily recommend him to anyone who is looking for a Personal Trainer without a second thought! Do you want results? Nathan Ng!
Hi Mike, On behalf of the entire team at Club 16 Brentwood, we'd like to extend our deepest gratitude for taking the time to share such a thoughtful and detailed review of your experience with Nathan Ng. Hearing success stories from our members not only motivates us but also reaffirms our commitment to providing exceptional service that aligns with our core values. Your transformation journey, particularly overcoming the challenges posed by your injury and surgery, is a powerful testament to your dedication and hard work. It's also a shining example of the member-focused approach we strive to uphold – where the personal achievements of our members are celebrated as our own. Nathan embodies the qualities we value most: professionalism, warmth, and accountability, coupled with a results- and solution-driven mindset. We're thrilled that the synergy between you both resonates with the outcomes you've experienced. Thank you for acknowledging his unwavering support and expertise, as well as for recognizing his personal commitment to growth and learning within the art of bodybuilding. Please know that while Nathan is honored by your praise, the reflection of success is a mirror image of your own perseverance and effort. We feel incredibly proud to have him on our team, and equally proud to have you as a member of our fitness community. We hope your story inspires others who may be on the brink of their own fitness and wellness journey. If you, or anyone you know, has questions or requires further assistance, we invite you to reach out to us at [email protected]. Our goal is to ensure that every member's experience is as rewarding as yours. In appreciation of your continued support and for being a valued part of our community, we’d love the opportunity to celebrate your milestones. Keep reaching for new heights, and remember, we're always here to support you every step of the way.
Expérience fantastique: I highly recommend Nathan for anyone serious about achieving their fitness goals. Working with Nathan has been a transformative experience. His personalized approach and deep knowledge of fitness and nutrition tailored a program specifically to my needs and abilities. Nathan dedication and encouragement have been instrumental in pushing me beyond my limits, helping me achieve results I never thought possible. Each session is well-structured, challenging yet enjoyable, keeping me motivated throughout. Moreover, Nathan not only focuses on workouts but also educates on proper form, nutrition, and overall lifestyle changes, ensuring sustainable progress and long-term health benefits. Their professionalism and passion for fitness are truly inspiring. If you're looking to take your fitness journey to the next level, Trainer's Nathan is the one to trust. I'm grateful for their expertise and commitment to my success!
Thank you for sharing your amazing experience with Nathan, Matti! We are thrilled to hear about the transformative journey you've had with him. It's fantastic to know that Nathan's personalized approach, dedication, and expertise have helped you achieve incredible results and push beyond your limits. We appreciate your kind words about Nathan's focus on proper form, nutrition, and overall lifestyle changes for sustainable progress. We are so proud to have Nathan as part of our team, inspiring and guiding our members towards their fitness goals. Thank you for trusting us with your fitness journey!
Expérience fantastique: Working with Nathan has been an absolute game-changer for my fitness journey. From the very first session, I knew he was the best trainer I could ask for. As a vegetarian, finding the right balance between diet and workout plans was a challenge, but Nathan exceeded my expectations by providing a personalized diet and tailor-made workout plan that perfectly suited my needs. When I started training with Nathan in the last week of May ( I am writing this after 24 sessions)being a 23 year old and severely underweight at 49 kgs. Thanks to his expert guidance, I have shown constant improvement in my weight and muscle mass. With Nathan's help, I've steadily gained weight and built good muscle, all while adhering to my vegetarian diet. What truly sets Nathan apart is his holistic approach to training. He combines professionalism with a friendly attitude, making every workout session both enjoyable and productive. Nathan has a unique ability to push you just the right amount without going overboard, ensuring that you stay motivated and committed without feeling overwhelmed. His workout plans are meticulously designed to give you ample time to rest and recover, which is crucial for long-term progress. A great gym trainer is someone who understands your individual needs, provides personalized guidance, and motivates you to achieve your best. Nathan is one such of trainer with all of these qualities and more. He is not just a trainer; he is a friend who genuinely cares about your progress. With Nathan as my trainer, my workouts have been fun and highly effective. The Club has good equipment and clean surroundings Karen at the front desk is very cheerful and friendly overall I am super impressed till now
Dear Jay Sanketh, thank you for sharing your incredible fitness journey with Nathan at Club16 Trevor Linden Fitness. We are thrilled to hear about the positive impact he has had on your weight gain and muscle development, especially while following a vegetarian diet. Nathan's dedication to providing personalized guidance and creating tailored workout plans truly sets him apart. We are delighted to hear that you have found our gym equipment to be good and our surroundings clean. We will pass along your kind words to Karen at the front desk. Your feedback means a lot to us, and we look forward to continuing to support you on your fitness goals.
Expérience négative: $20 Dollars a Single Visit! Too bad if you want to try new gym without spend in the Month. Be careful there’s not discount if anyone has a membership
Hi Alejandro, thank you for sharing your feedback. We understand your concern about the single visit rate and will take it into consideration for future improvements. We do offer various membership options that may better suit your needs if you plan on visiting frequently. Feel free to reach out to our team for more information on our membership packages.
Expérience fantastique: I started working out at this gym on march this year and I am very happy to meet my personal trainer Nathan. He is very nice, professional, humorous and passionate on training me. Just in 3 to 4 months, I am able to do squat 315 pounds (more than 140 kg). He always motivates me and everyday I make new personal records. I strongly recommend this person to start up. I completed first 12 sessions, extended to 24, and now I extended again for 36 sessions and I believe these extensions definitely help me reduce weight, fit in, build up my muscle and look healthier.
Thank you for sharing your amazing progress with us, Junghoon! We're thrilled to hear about the positive impact Nathan has had on your fitness journey. It's fantastic to see your dedication and hard work paying off with such impressive results. Keep up the great work, and we look forward to supporting you in achieving your fitness goals further!
Expérience fantastique: The gym is clean and well-kept, offering a comfortable atmosphere for exercise. I highly recommend this gym for anyone seeking a positive fitness journey ! Exceptional customer service provided by Hartaj very supportive and makes sure all members feel welcomed .
Thank you for the glowing review, GURKAMAL SINGH GILL! We are thrilled to hear that you had a positive experience at our gym and that Hartaj provided exceptional customer service. We strive to create a welcoming and supportive environment for all our members. We look forward to supporting you on your fitness journey!
Expérience négative: Err, not even really sure how to put this into words but here are some words. I don’t like the gym, I don’t like club 16. They have machines that I rather not use because they suck. Once they had this worker/trainer/manager that has a history of getting into everyone’s business, and would make females feel uncomfortable. (I knew these women and women talk).(He was also two-faced, nice to your face and does the opposite behind your back.) I remembered trying to cancel and remember it not being the easiest thing to cancel.. anyways. I would not be stepping foot here ever again. I would just suggest if you’re in the Brentwood Area, going to Evolve gym is a way better option, it’s newer and better, and parking is better there.
Dear Joanna Luc, we are sorry to hear about your negative experience at our club. We take all feedback seriously and will address your concerns regarding the machines and staff behavior. We strive to create a welcoming and comfortable environment for all members. Thank you for your feedback, and we will use it to improve our services.
Expérience fantastique: Just had my first training session here and it was a great experience. The trainer, Ashley, was very nice and gave me great tips on what I have to do to meet my fitness goals. There is a wide selection of machines and equipment.
Thank you for sharing your positive experience with us, Jessica! We're thrilled to hear that Ashley provided you with valuable tips to help you reach your fitness goals. We look forward to supporting you on your fitness journey at Club16 Trevor Linden Fitness!
Expérience fantastique: Club16 is a great place for fitness. I've been training with Ashly for the past few months, and the results have been incredible. Ashly is very friendly, knowledgeable, motivating, and tailors workouts to fit my specific goals and needs. The sessions are always challenging yet enjoyable, and I appreciate the focus on proper form and technique. I highly recommend Ashly to anyone looking to take their fitness to the next level! Thanks for the great time.
Thank you for sharing your positive experience with Ashly at Club16! We're thrilled to hear that you've been enjoying your training sessions and seeing incredible results. Ashly is dedicated to helping our members reach their fitness goals with personalized workouts and expert guidance. We appreciate your recommendation and look forward to continuing to support you on your fitness journey.
Expérience fantastique: This place slaps, great spot to tone my monstrous shoulders and rippling back. The water is delicious too, every time I have a sip I feel like I’m the toon squad at the end of space jam when they drink Michael jordans secret stuff and then go out there and absolutely stomp the monstars
Thank you for the awesome review, Torrie! We're thrilled to hear that you're enjoying your workouts and staying hydrated with our delicious water. Keep up the great work and channel that Toon Squad energy during your workouts!
Expérience positive: Is anyone going to do anything about the receptionists that just play on their phones their whole shift or just talk to each other and stare at you while you walk in? Gives such a bad impression when you walk in. This place needs to train their staff better. Apart from that, good location. Parking is a mess during peak times so avoid it if you can.
Hi AA AA, thank you for bringing this to our attention. We strive to provide a welcoming environment for all our members and guests. We will address the issue with our receptionists to ensure they are attentive and professional at all times. We appreciate your feedback and are glad to hear you find our location convenient. Thank you for your review.
Expérience fantastique: Best gym in the area. Has all the equipments and world class machines to target every muscle. The best part is it offers everything at a very low price. Had a great fitness conversation with Navtej, very humble and knowledgeable guy.
Thank you for the fantastic review, Utkarsh! We're thrilled to hear that you're enjoying our wide range of equipment and world-class machines. We strive to provide top-notch facilities at an affordable price for our members. See you at the gym soon!
Expérience fantastique: This gym is incredibly spacious, with plenty of squat racks and equipment to accommodate everyone. The front staff is fantastic, especially Anika, who always greets you with the brightest smile and is eager to help. Highly recommend!
Thank you for the glowing review! We're thrilled to hear that you enjoyed our spacious facilities and found our staff, especially Anika, to be fantastic. We appreciate your recommendation and look forward to welcoming you back to Club16 Trevor Linden Fitness soon!
Expérience positive: Good gym. the previous front desk staff were friendly, but they have all left. The new staff consists of one girl named Anika, who is welcoming and always smiling. The rest of the staff are not friendly, particularly an Asian girl who appears grumpy, unapproachable, and disinterested in her job. She often chats with a trainer instead of assisting customers. Hiring friendly staff is recommended.
Thank you for your feedback, S k. We appreciate your kind words about Anika and will address your concerns regarding the other staff members. We strive to provide a welcoming environment for all our members and will take your comments into consideration for future improvements. Your feedback is valuable to us. We will follow up on your feedback you've outlined and ensure to get this corrected.
Expérience fantastique: Zeeyan at the front desk helped me out and made it super easy to join. Great guy, very helpful. Great gym, everything you need , worth it
Hi Edoard, Thank you for sharing your positive experience with Zeeyan at the front desk! We're thrilled to hear that he made joining our gym a seamless process for you. We're glad to know that you find our facilities to have everything you need. We appreciate your feedback and look forward to seeing you at the club!
Expérience fantastique: I had a really great experience with Nathan as my personal trainer! He was friendly and fun to work with, but definitely pushed me to improve and helped me to improve my form. Would really recommend him if you’re looking into working with a trainer.
Hi Monica, Thank you for sharing your positive experience with Nathan! We're thrilled to hear that he was able to help you improve your form and push you to reach your fitness goals. We appreciate your recommendation and look forward to seeing your continued progress at Club16 Trevor Linden Fitness!
Expérience positive: It's a huge gym space. You can find almost every piece of equipment you're looking for. They have separate women's space called she's fit. Bug change rooms and wharooms. The parking lot gets full fast in rush hours. It's not that busy in morning shifts.
Thank you for sharing your feedback, Heyam! We're glad to hear you appreciate our spacious gym and wide range of equipment. We're also happy to provide a separate women's space, She's Fit, for added comfort. We'll take note of the parking situation during rush hours to see how we can improve. We hope to see you again soon!
Expérience positive: Overall I can recommend Club 16, having access to multiple locations all over Vancouver really helps being persistent with your work outs. No excuses for slacking haha! The burnaby location has very friendly young staff that really keeps you motivated. The music volume is leveled very well, and has a good pace, so in case you forget your headphones at home, you won’t have to run in silence. Although the changing rooms could be cleaned a bit more in depth. The only con are the closing hours. The gym is closing at 7pm on weekends, which is too early for my liking at least.
Thank you for recommending Club16 Trevor Linden Fitness! We're glad to hear that you appreciate our multiple locations in Vancouver and the friendly staff at our Burnaby location. We're thrilled that the music volume and pace keep you motivated during your workouts. Your feedback about the changing rooms and closing hours is valuable to us, and we will address these areas to improve your experience. We look forward to welcoming you back for more great workouts!
Expérience fantastique: Really enjoyed having Tony D as a personal trainer. Highly recommend if you want to be pushed to your limits. He's knowledgeable and explains everything really well. Always ensures technique is correct to avoid any injuries and as someone who hates working out, I found myself looking forward to sessions. I always felt very motivated working with him.
Thank you for sharing your positive experience with Tony D! We're thrilled to hear that he was able to push you to your limits while ensuring proper technique and motivation. We appreciate your recommendation and look forward to seeing you at the club again soon!
Expérience fantastique: This gym is great ! It’s a good sized gym with enough machines and has great recovery options. However that’s not what stands out here, it’s the staff . Specifically Annika who goes above and beyond , from giving personal recommendations to excellent customer service skills . 10/10 employee of the year .
Thank you for taking the time to share your positive experience at our gym, Ahmad! We are thrilled to hear that you enjoyed our facilities and found our staff, especially Annika, to be exceptional. We will make sure to pass along your kind words to her. We look forward to seeing you again soon at Club16 Trevor Linden Fitness!
Expérience négative: the facility is nice, but the parking is atrocious!!! I ended up buying a vip pass(so i can go to other locations), so i didn't have to deal with the parking at this location. on any given day there's a 20-35 minute wait for a parking spot, not only that you get people budging the line and there's nothing you can do about it unless you get out of your car. I have complained about this before and the front desk basically just shrug there shoulders at you. The front desk are pretty young and ignore the people walking thru the door. Once in a while ill get a smile otherwise I get a 20 year old hunched over the desk chatting with other staff members. unprofessional.
Hi Victoria, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the parking situation at our location. We are continuously working to improve the parking experience for our members. We will address the issue with our front desk staff to ensure they provide better service to all our members. Your comments are valuable to us as we strive to create a better experience for everyone. Thank you for your understanding.
Expérience fantastique: Ashly Chand is an outstanding personal trainer! Her expertise and encouragement have made a huge difference in my fitness journey. I feel stronger, healthier, and more confident thanks to her workout plans and supportive approach. Highly recommend her for anyone looking for a personal trainer!
Hi Merie, Thank you for taking the time to share your experience with Ashly Chand, we truly appreciate it! We are so happy to hear that she has played such an important role in your fitness journey and has helped you feel stronger, healthier, and more confident. Ashly is dedicated to helping her clients reach their fitness goals and we are glad to hear that it shows in her expertise and encouragement. We will be sure to pass along your kind words to Ashly and we hope to continue supporting you on your fitness journey. Thank you for choosing us as your personal training provider!
Expérience fantastique: I love my early morning workouts. Anika and Karen greet me with bright smiles when I arrive. Other patrons are nice and friendly and I have access to any equipment that I need. No other place I’d work out
Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your early morning workouts with us and that Anika and Karen's bright smiles start your day off on the right foot. It's fantastic to know that our community and the availability of equipment are meeting your needs and making your fitness experience enjoyable. We're honored to be your chosen place to work out and look forward to continuing to support your fitness journey. See you at your next workout!
Expérience négative: They advertise $10 bi-weekly but there are couple of hidden fees such as $50 cleaning fee! If you put a notice for cancellation, they still charge you for the next year and call it "scheduled payment". The gym is crowded as they have members more than their capacity. Parking is too small and you need to stay in line to find a parking. Stay away from this gym, not worth it.
Hi Farzad, Thank you for reaching out and leaving us a review. We would love to further discuss your feedback with you regarding this at [email protected]. all the best.
Expérience fantastique: Tony D has been my personal trainer at the Maple Ridge Club 16 location for almost a year. I am so excited to see him grow and move on to his new adventure at Brentwood! Tony has been amazing at helping me reach my fitness goals, and keeping me safe with my ongoing injuries. As someone who had never stepped foot inside a gym before, Tony taught me how to use the equipment properly, and showed me exercises I could do from home. He genuinely cares about each and every one of his clients! I am so sad to see him go, but I know he will do great things over at Brentwood! I’ll definitely make the drive out to visit, and work out there! I highly recommend Tony D to anyone looking for a new personal trainer!! - Siobhan, 30, F
Hi Siobhan, Thank you so much for taking the time to share your experience at Maple Ridge Club 16 with Tony D as your personal trainer. It's truly heartwarming to hear how Tony has played a pivotal role in your fitness journey, especially in helping you achieve your goals while ensuring your safety considering your ongoing injuries. We understand that starting at a gym can be a daunting experience for many, and it's fantastic to know that Tony was able to make this transition smooth and educational for you. His dedication to teaching and genuinely caring for his clients is what makes him stand out, and we’re proud to have him in our team. While it’s bittersweet to see him move to our Brentwood location, we are excited for the new opportunities this brings for him and his clients. Remember, Tony leaving for Brentwood isn't a goodbye but a new chapter that we hope you'll be a part of. We look forward to seeing you there and continuing to support your fitness goals. Should you need any assistance or wish to explore training options at Maple Ridge Club 16 or Brentwood, please feel free to reach out. We are here to ensure your fitness journey remains on track, filled with the same enthusiasm and care you've experienced with Tony. Wishing you continued success in your fitness endeavors. Thank you once again for your kind words and for recommending Tony. We too believe he will do great things at Brentwood and are glad to hear you’ll be visiting!
Expérience fantastique: Me and my family love this gym. Super friendly environment. Shout out to Anika. She greets us with kind words and kind gestures
Thank you so much for your kind words! We're thrilled to hear that you and your family love our gym. It's wonderful to know that you find our environment friendly and welcoming. Anika will be delighted to hear your shout-out – she's a valued member of our team, and we're glad her kindness has made a positive impact on your visits. We look forward to continuing to provide a great experience for you and your family. If there’s anything more we can do to make your time with us even better, please don't hesitate to let us know.
Expérience fantastique: Anika’s warm welcome and positive attitude brighten every gym visit. A true asset to our fitness community!
Thank you for taking the time to acknowledge Anika, a true asset to our fitness community! As a company, we strive to provide exceptional customer service and it warms our hearts to hear such positive feedback from our valued customers. We will make sure Anika knows just how much her warm welcome and positive attitude are appreciated. See you at the gym!
Expérience fantastique: I have been going to this gym for a year and its the best gym I have been to. Navtej at reception is amazing and ensures that everybody is having a great workout. kudos to the team.
Hi Simon, Thank you for your kind words about our gym, we are so glad that you had a positive experience training with Nathan! Our trainers take great pride in helping our clients reach their fitness goals and we will be sure to pass along your compliments to him. We also appreciate you mentioning Karen and her friendly reception at the front desk. She always strives to make each member feel welcome and valued when they come in. Thank you for recommending us and we hope to see you again soon!
Expérience fantastique: Tony D was my trainer at Club 16 in Maple Ridge, BC. He was outstanding, kind, courteous, professional, constantly pushing me to be at my best and very flexible in terms of working around my schedule. Always looked forward to my sessions with Tony D who found a way to make workouts challenging but fun. Best of luck at Club 16 Brentwood, Tony D. You will be greatly missed at the Ridge !! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Hi Robert, Thank you for sharing your positive experience at Club 16 with Tony, and also letting everyone know you miss having him as a trainer. We are thrilled to hear that he provided exceptional service, pushing you to achieve your best and making workouts both challenging and enjoyable. Your positive feedback has been passed onto Tony and we wish him all the best in his new role at our Brentwood location. We strive to provide the best service possible and it's always great to hear when one of our team members goes above and beyond for our members. Thank you for choosing Club 16 Maple Ridge, we hope to continue providing excellent experiences for all our clients!
Expérience négative: whatever you do, do not sign up with club 16, i signed up with them 3 years ago and have attempted to cancel my subscription many times. They have stolen hundreds of dollars from me since the first time they told me they have cancelled my account. Their support number to cancel is not on their website and when called is incredibly low quality and unintelligible (possibly on purpose) and when i finally got to an agent and voiced my concern the call was routed to a automated voice saying the call is disconnected the moment i gave my verification information. I have heard that this is a very common experience for club 16 members and recommend everyone to avoid them like the plague. Incredibly shady business practices
HI Alex,First and foremost, I want to extend my sincerest apologies for the experience you’ve had with Club 16. It is deeply concerning to hear about the challenges you’ve faced in attempting to cancel your subscription, and the subsequent issues with our customer support. This is far from the standard of service we aspire to provide, and we take your feedback very seriously. I understand how frustrating it must be to feel unheard and to have encountered such obstacles. Please rest assured, we are committed to rectifying this situation for you and any other member who has experienced similar issues. We are currently reviewing our cancellation process and customer service protocols to ensure they are straightforward and user-friendly. Additionally, we are investigating the quality issues with our support line to prevent such occurrences in the future. To address your specific case, I would appreciate the opportunity to resolve this matter to your satisfaction. If you could please contact me directly at [email protected]. Furthermore, we are taking steps to ensure our support number is easily accessible on our website and that our customer service team receives additional training to handle such concerns more effectively. Your feedback is invaluable to us as it highlights areas where we need to improve. We are committed to earning back your trust and rectifying the issues that have led to your dissatisfaction. Thank you for bringing this to our attention. We hope to have the opportunity to make things right. Warm regards,
Expérience fantastique: I've had the pleasure of interacting with two outstanding employees ( Karen & Anika) at Club 16 in Brentwood who are consistently there bright and early, before 5 AM each morning. Their readiness to assist and genuinely pleasant demeanor make each visit a delightful experience. They are incredibly helpful, always eager to ensure that all needs are met with a smile. Their dedication and positive attitude are remarkable, truly making them great assets to the organization. Anyone visiting Club 16 would find their professionalism and kindness to be a highlight of the experience!
Hi Phil, Thank you for taking the time to share your wonderful experience at Club 16 in Brentwood. We are thrilled to hear that Karen and Anika have been able to make your visits not just satisfactory, but delightful! Their dedication to exceptional customer service and their genuinely pleasant demeanor embody the values we hold dear at our organization. It is always encouraging to know that our team's hard work and positive attitudes are noticed and appreciated by our valued guests like yourself. We will make sure to pass on your kind words to Karen, Anika, and the entire team – it will surely make their day! We are proud to have team members who are not only passionate about what they do but are also always eager to assist and ensure that every need is met with a warm smile. They truly are great assets to our team, and we are lucky to have them. Thank you again for highlighting the professionalism and kindness you've experienced. We look forward to welcoming you back to Club 16 soon for another exceptional visit.
Expérience fantastique: I’ve been going to this gym for quite some time and I’ve had exceptional experiences each time. The 2 girls at the front desk Karen and Anika are the sweetest and Nate the personal trainer is a great trainer as well! These employees are a great asset to the team and Club16 Brentwood is lucky to have them!
Hi Zak,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experiences at Club16 Brentwood, and it's fantastic to know that Karen, Anika, and Nate have made your visits especially memorable. We agree wholeheartedly - they are indeed great assets to our team! We'll be sure to pass along your kind words to them. Our staff is dedicated to providing the best service possible, and it's feedback like yours that keeps us motivated. Looking forward to seeing you at the gym again soon!
Expérience fantastique: I have been training with Tony Duong for the past few weeks, and I cannot recommend his highly enough. His knowledge,professionalism, and dedication have truly helped me achieve my fitness goals. From the beginning, Tony took the time to understand my fitness level, goals, and any limitations I may have had. He personalized each workout session to challenge me while also ensuring my safety and well-being. His positive attitude and encouragement have motivated me to push myself beyond what I thought was possible. I am grateful to have Tony as my trainer and look forward to continuing to progress under his guidance. If you are looking for a dedicated, knowledgeable, and supportive personal trainer, I highly recommend working with Tong Duong. Thank you for everything!
Hi there, Thank you so much for your glowing review! We are absolutely thrilled to hear about your positive experience with Tony Duong and the significant progress you've made towards achieving your fitness goals. Tony is indeed a valued member of our team, known for his dedication, knowledge, and the personalized approach he takes with each client. We take pride in our trainers' ability to understand and adapt to our clients' unique needs and limitations, ensuring not just the effectiveness of the workouts but also the safety and well-being of our clients. It's heartening to hear that Tony's positive attitude and support have been a source of motivation for you. Your success is a testament to your hard work and commitment, as well as Tony's guidance. We look forward to being a part of your continued fitness journey and seeing you achieve even greater heights. Thank you once again for choosing us and for taking the time to recommend our services. Should you have any further feedback or need assistance with your training goals, please don't hesitate to reach out.
Expérience négative: Regarding supervisor Taj: This morning my partner forgot her key tag to sign. Normally, you can provide your phone number without problem to sign in at all locations. Taj was at the front desk, when we mentioned this to her she answered in a rude & unpleasant tone "Really, again?!" This was only our second time ever forgetting the tag. She then rudely proceeded to say she "Can't & wont be doing this for us and that she will send us a link to the app (Which of course she never sent until we reminded her later). Her attitude didn't stop there - lastly, she blurted out to my partner to give her number with an awful facial expression. I imagine signing in & providing access to paying members IS within her job description... Overall terrible choice of supervisor or management. I noticed her been course with other members as well. As a business owner and someone who worked in management in the fitness industry for years, I Strongly recommend higher management reviews her position within club16. Truly, this is a disgraceful and unesecarry way to treat paying members. I've never had such a negative experience at any club16 location or gym in my life.
Thank you for bringing this to our attention Andres, if you could kindly connect with us so we can further discuss what has transpired. All the best.
Expérience fantastique: Tony D at Brentwood is an exceptional trainer! I had a lower back injury, and he played a crucial role in my recovery and toning. His ability to tailor workouts to my specific needs was remarkable. Not only is he knowledgeable, but he also has a great sense of humor and is incredibly easy to get along with. I highly recommend Tony D to everyone, especially those with specific fitness goals. He's truly the best!
HI Mehtab, We cannot thank you enough for taking the time to share your positive experience with Tony D at our Brentwood facility. It’s wonderful to hear that he played a pivotal role in your recovery and fitness journey. At Club16, we pride ourselves on having trainers like Tony who are not only experts in their field but also genuinely care about our members' well-being, progress, and enjoyment. Your commendation reaffirms the hard work we put into training our staff and tailoring our services to meet individual needs. We’ll be sure to relay your kind words to Tony! It’s feedback like yours that keeps us motivated and helps us understand we’re on the right path. Thank you once again for your recommendation and for being a valued member of our community. If you have any more goals or need further assistance, we're here to support you. We look forward to continuing to be a part of your fitness journey. Warm regards,
Expérience fantastique: "Highly recommend Tonee, also known as Tony D, as a personal trainer! At 52, I thought I knew how to work out, but Tonee brought a whole new level of motivation and encouragement. With chronic health issues, I needed someone who could understand my limitations while pushing me to achieve more than I thought possible. In just three months, Tonee has proven himself as a valuable asset in my fitness journey. I will definitely miss his expertise and positive energy at the Maple Ridge location. Thanks, Tonee, for helping me reach my fitness goals!"
Hi Dianna, Thank you so much for your kind words and for taking the time to share your experience with Tonee, also known as Tony D, as your personal trainer. We're thrilled to hear how he has helped transform your fitness journey, especially by providing the motivation, encouragement, and understanding needed to work within your limitations and achieve your goals. It's incredibly rewarding for us to see our trainers make such a positive impact on our clients' lives, and Tonee is indeed a valued member of our team who embodies our commitment to helping individuals of all ages and health backgrounds reach their fitness aspirations. While we're sad to hear you'll miss Tonee at the Maple Ridge location, please know we're here to support you in continuing your fitness journey with us. Don't hesitate to reach out for any assistance or to explore how we can keep the momentum going with other talented trainers who are just as dedicated to your success. Thank you, once again, for choosing us to be a part of your fitness path. We wish you continued health and achievement in your goals, and we hope to see you soon!
Expérience fantastique: I have had a great experience with club 16 every time I enter and leave the building. I have had multiple sessions with my personal trainer TonyD he has been kind and very helpful with learning how to use the equipment in the gym properly.
Hi Fin, Thank you so much for sharing your positive experience at Club 16! We're thrilled to hear that you've consistently had great visits and that your sessions with TonyD have been both kind and instructional. Ensuring our members feel supported and confident using our equipment is a top priority, and it sounds like TonyD is doing a fantastic job. We'll make sure to pass along your kind words to Tony and the rest of the team. They'll be delighted to know their efforts are making a significant impact on your fitness journey. If there's anything else we can do to enhance your experience or if you have further feedback, please don't hesitate to reach out. Here's to many more successful sessions at Club 16!
Expérience fantastique: Brentwood has hit the jackpot with Tony D as a new trainer. I had the privilege of working with Tony on my efforts to become fit at 65. He is a fun ,dedicated and devoted trainer who works with you in identifying realistic and achievable goals.He won't give up on you. My mindset and comittment to fitness has been changed because of his efforts and wish him nothing but success in his new location . GONNA miss you bud !
Hi Rob, Thank you so much for sharing your positive experience at Club 16! We're thrilled to hear that you've consistently had great visits and that your sessions with TonyD have been both kind and instructional. Ensuring our members feel supported and confident using our equipment is a top priority, and it sounds like TonyD is doing a fantastic job. We'll make sure to pass along your kind words to Tony and the rest of the team. They'll be delighted to know their efforts are making a significant impact on your fitness journey. If there's anything else we can do to enhance your experience or if you have further feedback, please don't hesitate to reach out. Here's to many more successful sessions at Club 16! Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Tony D at our Brentwood location. It's truly inspiring to see your commitment to fitness and how Tony has played a pivotal role in shaping your mindset and goals. While we're sure he'll be greatly missed, we're also excited for the impact he will continue to make in his new role. Your kind words are a testament to the dedication our trainers have to the success and well-being of our members. Wishing you continued success on your fitness journey, and remember, we're always here to support you every step of the way. Keep up the fantastic work
Expérience fantastique: My experience with Tony D at Club 16 has been nothing but the best so far. Tony has given phenomenal pointers and form corrections on almost all of my lifts, he also makes every private training session enjoyable and wanting to come back. The help I have received from Tony D has increased my: bench press by 35lbs, squat by 40lbs, and deadlift by 50lbs. All of my exercises have felt way better when listening to Tony’s advice! Couldn’t recommend a well educated PT better than Tony D!
Hi Kyle, Thank you so much for sharing your wonderful experience at Club 16 with Tony D! We're thrilled to hear about the fantastic progress you've made in your fitness journey under Tony's guidance. His dedication to providing valuable pointers, form corrections, and making each session enjoyable clearly shines through in your improvement. A 35lb increase in bench press, 40lb in squat, and 50lb in deadlift is no small feat, and we're incredibly proud of both you and Tony for achieving such impressive results. We believe that a personal touch and expert advice are key to making workouts both effective and engaging, and it's heartening to see this reflected in your feedback. Tony is indeed a treasure in our team, and we'll be sure to pass your kind words along to him. Your recommendation means the world to us, and we look forward to continuing to support your fitness goals and achievements. Here’s to many more successes at Club 16 - keep pushing the limits!
Expérience négative: when i first registered everyone was super nice but today sunday around 6 pm i kept looking for someone to help me cancel my membership, no one from the front desk wanted to help me and looked disgusted at me. one of the girls there never looked at me in the eye and kept using her phone and said “yeah go over there” so i asked her “where” and she completely ignored me until another girl else “helped” me by just giving me a paper with an email. lol i have never get this type of service when i cancelled my membership. other gyms they’re always welcoming and really nice but here? please don’t hire teenagers they’re just there for the money and talk to their friends through the phone and ignore customers!!! don’t come here please !! hope they fix their horrible attitude!!
Hi Michi, thank you for taking the time to provide your honest feedback about your recent experience at our facility. We deeply regret to hear that your service did not meet the high standards we set for customer care, especially during a crucial time such as canceling your membership. Please be assured, your comments have been shared with our team, and we are taking immediate action to address the behavior you encountered. We believe in fostering a welcoming, respectful environment for all our members and guests, and it’s clear we fell short in your case. Regarding staff, we aim to choose team members who share our values of excellence and courtesy, regardless of their age. We will use your feedback as a valuable learning opportunity to improve our training programs, ensuring our staff is more attentive, professional, and helpful in all interactions. Additionally, we’d like to personally oversee the resolution of your cancellation process to ensure it is seamless and hassle-free. If you could contact us directly at [[email protected]], we will make sure your request is completed promptly and to your satisfaction. Once again, we apologize for the disappointing experience and hope to have the opportunity to regain your trust. Your membership and experiences with us are valued, and we are committed to making things right.
Expérience fantastique: I have been training with Nathan (Personal Trainer at Club 16 Brentwood) for about 7 months now and I can guarantee he is one of the greatest trainers I have met and worked with in my entire life. One of Nathan's greatest strengths is his ability to tailor workouts to meet my desired needs and goals. Before commencing any regimen, Nathan conducts a thorough assessment, taking into account factors such as fitness level, medical history, and lifestyle. This personalized approach ensures that every session is purposeful and optimized for results. I have achieved amazing results and significant improvements with my strength. Nathan is knowledgeable and puts in every amount of dedication towards me during our sessions and I cannot express my gratitude enough. I recommend him to anyone who is seeking a personal trainer and wants to see results within a matter of time. I will continue training with Nathan and renewing my sessions with him as there is no downside to his ability to coach me. He is an amazing person and holds an extremely positive attitude. Club 16 Brentwood is very lucky to have him as a part of their personal training team!
Hi Maria, Thank you for taking the time to share your experience with Nathan at Club 16 Brentwood. We are delighted to hear that you have had such a positive and result-driven training journey with him. We pride ourselves on our personalized approach to fitness and it brings us much joy to know that Nathan has been able to tailor workouts to meet your specific needs and goals. His knowledge, dedication, and positive attitude make him an exceptional trainer and we are lucky to have him as part of our team. We appreciate your endorsement and look forward to continuing your training journey with us! Thank you again for choosing Club 16 Brentwood and we cannot wait to see the amazing results that lie ahead!
Expérience négative: The Worst gym and rude staff. There are so many better gyms. It was huge mistake I registered there. After my first month I had to move out from my place and came and gave them a 3 weeks notice for cancellation before hand. Even tho I came early none of the staff helping at all to cancel my subscription. Avoid this gym.
Hi Sam,We're sincerely sorry to hear about your unpleasant experience at our gym. We strive to maintain a welcoming atmosphere and provide excellent service, so your feedback is incredibly important to us. We apologize for any inconvenience our staff's response (or lack thereof) caused you during your cancellation process. We always aim to assist our members efficiently, especially when they are going through transitions. Please rest assured that we're taking your feedback seriously and addressing the service issues you've highlighted. We would appreciate the opportunity to make things right. If you're willing, could you please contact us directly at [[email protected]] We're committed to ensuring your concerns are resolved satisfactorily. Thank you for bringing these matters to our attention
Expérience fantastique: Anika transforms workouts with her expertise and encouragement, making the gym a motivating community. Her personalized support and genuine care truly stand out. Big thanks to Anika for inspiring my fitness journey!
Hello! Thank you so much for sharing your experiences with Anika! We're thrilled to hear about the positive impact she's had on your fitness journey. Her commitment to creating a motivating community environment and providing personalized support exemplifies our mission. Your shoutout to Anika's expertise and encouraging spirit is greatly appreciated by us all. Keep up the great work and we look forward to continuing to support you on your path to wellness! Much appreciation.
Expérience fantastique: i started coming to this gym a couple weeks ago and love it, its one big community and i love getting to know everyone in it. big thanks to Zeeyan for helping me get signed up and helping me get accustomed to the gym culture!
Hello there, We're thrilled to hear that you've been loving your experience at our gym and that you've felt welcomed into our community. It's fantastic that you're enjoying connecting with fellow fitness enthusiasts - after all, we're all in this together to lead healthier, happier lives! A special shoutout to you for recognizing Zeeyan’s efforts. We’re proud to have team members like him who go above and beyond to ensure our members feel supported from day one. We'll be sure to pass on your kind words and big thanks to him. Keep enjoying your workouts, and don't hesitate to reach out if you need anything. Welcome to the family, and here's to many more weeks of fitness and friendship! Cheers,
Expérience fantastique: I cannot say enough great things about my experience with Hernan Osorio as trainer at Club16 gym! From the moment I started working with Him, he has been knowledgeable, motivating, and supportive. He took the time to understand my fitness goals and created a personalized workout plan that pushed me to new levels. His energy and enthusiasm made every session fun and challenging. Thanks to his guidance, I have seen incredible results in a short amount of time. I highly recommend him a trainer to anyone looking to improve their fitness levels and reach their goals. 5 stars all the way!
Hello Diana, We're absolutely thrilled to hear about your positive experience with Hernan Osorio at Club16 . It's fantastic that his knowledge, motivation, and support have been so pivotal in your fitness journey. We pride ourselves on having trainers who are dedicated to understanding and achieving your personal goals with fun, yet challenging workout plans. Seeing incredible results in a short period is a testament to your hard work and Hernan's expertise. Thank you for sharing your success with us and for your high recommendation. We look forward to continuing to support you in reaching new heights in your fitness endeavors. Keep pushing, keep achieving! #Club16Family #FitnessSuccess #5StarExperience Best Regards, The Club16 Team
Expérience négative: Terrible Gym. Terrible Staff, and toxic culture of narcissist that attend this gym. Also once you cancel your membership they still charge you an annual fee. I definitely recommend anyone to stay away from this place. Unless you like that environment to each their own however it's a terrible Gym.
Hi Chris, We apologize for this experience you have encountered, if you're able to reach out to us at [email protected] we'd love to hear more about this and make it right.
Expérience fantastique: I have been going to this gym for a couple Of months now and I really like the facility members are friendly staff is friendly. Big S/O to Zeeyan for the membership and for always looking out for members. Highly recommend the gym.
Hi Sergio, Thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that you've been enjoying our gym and the camaraderie amongst our members and staff. A special thanks for your shoutout to Zeeyan – we'll definitely pass along your commendation. Your recommendation means the world to us. We're here to support you on your fitness journey and are glad to be a place where you feel welcomed and motivated. If there's anything more we can do to make your gym experience even better, please don't hesitate to tell us. Looking forward to many more great workouts with you!
Expérience fantastique: is one of the best gyms I have ever gone , it has very good facilities and their customer service is really nice, especially Anika, she is very friendly and very patient with every question I have.
Hi Adriana, We're thrilled to hear that you're loving your experience here at our gym! It sounds like our facilities and customer service are hitting the mark for you, and we couldn't be happier. Anika will be over the moon to know she's made your visits extra special with her friendliness and patience. Thank you for taking the time to share your positive thoughts. We promise to continue delivering the best service we can, and we look forward to seeing you during your next workout session! Stay fit and fabulous!
Expérience fantastique: My wife and I have recently joined, and so we are so glad we did. The Burnaby location is fantastic! We signed up for a trainer, and by the luck of the draw, we got Nathan! He is beyond excellent! He's knowledgeable and taught us the proper form and all the machines. He's really fun to work with! He pushes you on sets, knowing you have one more rep, because he really wants to see you succeed. I couldn't recommend him more! The staff are also excellent! Karen was very helpful and always answered any questions we had. Always greets you with a cheerful hello! To paraphrase Emerald Haywood from the movie Nope, "5 STARS Y'ALL, 5 STARS!"
Hi Robert, We are thrilled to hear about your outstanding experience at our Burnaby location! It's heartwarming to know that Nathan has been an excellent guide on your fitness journey. His expertise, enthusiasm, and motivational spirit truly exemplify the high standard of service we aim to provide. It's also wonderful to hear that Karen and the rest of the staff have been so accommodating and friendly. We pride ourselves on being a community where every member feels welcomed and valued. Your kind words and 5-star rating are greatly appreciated, and we can't wait to share your praises with Nathan, Karen, and the team. They'll be thrilled to know they made such a positive impact. Thank you for choosing us to be part of your fitness path, and remember, we're always here to support you as you reach for your goals. Keep pushing forward, and we look forward to seeing you at your next session! Best regards,
Expérience fantastique: My spouse and I love it here! We had Nathan as a personal trainer, and to say he is excellent is an understatement. He really knows his stuff and pushes you hard, but never gives you more than you can handle. We followed all his recommendations for post session (diet, cardio, etc) and saw amazing and consistent results. Friendly, supportive, knowledgeable, and won't give you any workouts he hasn't done himself. The staff here is also amazing, especially Karen, who always greets us with a smile and helps with any questions we may have.
Hi Audrey, It truly warms our hearts to hear that you and your spouse have had a fantastic experience with us, and we are especially pleased to know that Nathan has been an excellent guide on your fitness journey. His commitment to providing a balanced challenge, along with solid advice, is something we’re quite proud of. We are equally delighted to learn that Karen has been providing you with top-notch customer service. Her friendly demeanor and willingness to assist are qualities we cherish in our staff. Your feedback not only motivates our team but also affirms our dedication to offering effective training and a welcoming environment for all our clients. We're thrilled to see you enjoy amazing results and cannot wait to continue being part of your progress.
Expérience fantastique: Hello club 16 fam, been member for a while and obviously my favorite location is this one at Gilmore!! Love having my workouts here + big shotout to coach Zeeyan M. That after working with him the past few months, I’m more than happy with the results! … One day? Or Day 1
Hey there, Thanks for taking the time to leave a review, and welcome to the Club 16 family! We're thrilled to hear that you love our Gilmore location and have had positive experiences working with Coach Zeeyan M. We pride ourselves on providing top-notch facilities and trainers, so we're happy that your efforts have resulted in great results. We couldn't agree more with your sentiment: "One day? Or Day 1" - every day is a new opportunity to crush your fitness goals! See you in the gym soon,
Expérience fantastique: First time having a personal trainer and I was quite nervous about it, but I ended up getting paired with Nathan who has been absolutely amazing! In one month i’ve seen so much progress and i’m already feeling positive about achieving my fitness goals and desired body, I'm very appreciative! This location is very lucky to have him for sure.
Hi manny, We are thrilled to hear about your fantastic experience with Nathan, our personal trainer! It's wonderful to know that your fitness journey has kicked off on such a positive note and that you're seeing progress already. We believe that the right trainer can make all the difference, and it sounds like Nathan fits the bill by making you feel comfortable and supported as you work towards your goals. Thank you for entrusting us with your fitness aspirations. We're so lucky to have dedicated staff like Nathan who consistently go above and beyond for our clients. If you have any more feedback or need further assistance as you continue your fitness adventure, do not hesitate to reach out. Keep up the great work, and we look forward to hearing more about your achievements in the near future!
Expérience fantastique: My experience with the club 16 staff has been amazing, especially Gurneet. She constantly says hi and makes me feel very welcomed. She is a big reason why I go to that gym. Not just a staff member… a good friend now.
So happy to hear Kaidan! Thanks so much for sharing! You're awesome.
Expérience positive: My experience at this gym is great so far. I took PT sessions from Nathan and he really helped me to get started on my fitness journey as I was new to lifting weights. He showed me all the right techniques and corrected my form which helped me to see the results faster. He would push me to my limits at the gym but at the same time he would be careful that I don't do anything over and injure myself. I would highly recommend this gym and especially Nathan if you are looking to find a great coach to get you started.
Hi Rohit, Hello! Thank you so much for sharing your positive experience with us! It's incredibly rewarding to hear how Nathan has helped kick-start your fitness journey with his expert guidance and supportive training. We're thrilled to know that our focus on proper techniques and safety is making a real difference in your progress and helping you see results. Your recommendation means the world to us and to Nathan. We're committed to providing a welcoming and motivational environment for all our members, whether they're lifting weights for the first time or are seasoned gym enthusiasts. We look forward to supporting you further on your fitness path. See you at your next session, and here's to hitting new personal bests together! Keep up the great work, and thank you again for choosing our gym! Warm regards,
Expérience fantastique: I love the atmosphere in this gym! Everyone is super friendly and Zeeyan signed my friend up and made sure she felt really welcome. He also takes time to get to know everyone and even remembered me after only meeting briefly. The gym is clean and I love coming here
Hello! We're absolutely thrilled to hear that you've had such a positive experience at our gym! It's our passion to create an environment where everyone feels at ease and welcomed, and it's wonderful to know that Zeeyan helped make that happen for your friend. We believe that a clean, friendly, and supportive atmosphere can truly enhance the workout experience, so we're glad you love coming here. Thanks for taking the time to share your thoughts, and for being a part of our gym family. We look forward to seeing you and your friend around and making more great memories together! Stay fit and fabulous! Cheers,
Expérience fantastique: I have been going to the gym for a while, its always a great experience working out there. Big S/O to zeeyan for amazing coustomer service and for always handling any membership conerns in the best possible way.
Hi Thank you so much for taking the time to share your gym experience with us. We're thrilled to hear that your workouts have been consistently great and that our team, especially Zeeyan, has been able to assist you with excellent customer service. Your shout-out to Zeeyan has been passed along and it definitely made his day! Our staff is dedicated to making sure all membership concerns are handled promptly and with the utmost care, so it's rewarding to know that these efforts are appreciated. We're here to support your fitness journey, so if there's anything more we can do to make your gym experience even better, don't hesitate to reach out. Looking forward to seeing you at your next workout session! Stay fit and fabulous,
Expérience fantastique: I returned from a long vacation and wanted to renew my gym membership. and the girl who helped me. "Serena" was her name, with a good attitude. Pleasant, very kind, and above all, patient. excellent service.
amazing, so happy to hear Marjorie! Thank you so much!
Expérience fantastique: This gym has everything you need. Plenty of machines, lots of cardio options, and helpful staff. Special shout out to Gurneet for her exceptional costumer service helping me get settled at my new gym and consistently making my gym experience more enjoyable.
Thanks so Eric, you're the best!Stay fit and have fun!
Expérience fantastique: I just switched over from another gym and have been loving club 16 so far! Its affordable and has everything you need. I also had a really great first interaction with Serena at the front desk, who sold me my membership — she was super sweet and helpful, it made me feel very welcome at the gym. Love that she makes an effort to say hi every time she sees me :)
Hi Jessica, Thank you so much for taking the time to leave this excellent review. We are thrilled to hear about your positive experience transitioning to Club 16, and we're delighted that you've found our facilities to fit your needs at an affordable price. Serena is indeed a treasured member of our team, known for her warm welcome and genuine care; your kind words have been shared with her, and she's just as appreciative of your acknowledgment as we are. It’s interactions like these that really make our community special. We love that Serena’s friendly hellos have become a highlight of your visits and are indicative of the overall atmosphere we strive to maintain. We’re here to support you on your fitness journey and hope every visit to our gym leaves you feeling even more motivated and comfortable. Thank you for choosing Club 16, and we look forward to seeing you around the gym!
Expérience fantastique: Great gym! Everyone is super friendly and helpful! Manveen is one of the staff there and always does a great job keeping the environment clean and ensures all gym members are doing great!
Thank you Wendy ! We appreciate the kind works and shoutout regarding Manveen! They will be most proud to know you've mentioned them in your 5 star review, Thank you so much!
Expérience fantastique: A member for almost 2 years now and I don't have any complaints towards their staff always in a positive attitude. Serena was very helpful during the signing of the contract and she made sure I understood and all the questions are being answered well.
Thank you so much Beverly! Your feedback is greatly appreciated and we are glad to see you have experience such a positive attitude and helpfulness from Serena. We will be sure to pass along the feedback. Have a great day!
Expérience fantastique: Great gym. Lots of equipment, space and generally chill. Nice staff. Zeeyan and the girls at the reception desk are super nice and helpful. Also the trainers, always helpful.
Hello, Thank you for the kind words and positive review of our gym, we are delighted to hear that you have had such a great experience! Our team, especially Zeeyan and the reception staff, work hard to create a positive and comfortable environment for our members. We are so glad to hear they made a difference in your time at our gym. Our trainers also greatly appreciate your recognition of their helpfulness. We strive to provide excellent service and support for all our members, and it sounds like we hit the mark with you. Thank you again for choosing our gym and we hope to see you soon for another workout.
Expérience fantastique: Best gym in the area! All the staff are nice, especially Zeeyan who always has a smile on his face and is happy to help out with anything.
Hi Varinder, Thank you so much for sharing and your apprecation for Zeeyan! Happy to hear and we'll be sure to pass along the kind words!
Expérience fantastique: I got started a few weeks ago with club16 and my experience so far has been amazing. zeeyan helped me out with my membership, it was my first time working out so he took the time to explain how everything works and got me started with a trainer that was best for me. highly appreciate it and recommend it.
Hi Boran, Hi there! We're so glad you chose Club16 for your fitness journey. Thank you for taking the time to share your experience with us. We are absolutely delighted to hear that our team member Zeeyan provided exceptional service and made you feel comfortable on your first visit. Our goal is always to create an inclusive and welcoming atmosphere for our members, so we are thrilled to hear that was your experience. Thank you for recommending us and being a part of the Club16 community. We look forward to continuing to support you on your fitness journey!
Expérience fantastique: I came into the gym in search for a good personal trainer to help me reach my goals! Thankfully Zeeyan helped me so much with matching me to the best trainer that for my needs. Zoë has helped me so much the past few months with learning new things, feeling more confident and reaching my goals! Zeeyan was a matchmaker!!!
Thank you for your feedback Thimasha, We are so happy to hear you are loving your training with Zoe! We will be sure to pass along the kind words. Keep working hard and stay fit!
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