Fitness World

Expérience négative: Probably best to steer clear of Fitness World. Groups of kids and teenagers congregating and sharing machines/weights amongst themselves. This makes it very difficult to access a machine to do a workout on. I spoke with staff, unfortunately they do not monitor nor enforce insuring this type of thing doesn't happen. I asked if there was an age limit, I was told it is 12 years old. So..one goes to a gym, can't do a workout because kids/youth hog the machines and can't even have staff/management insure this stuff doesn't happen? Also, facility is dirty, dust everywhere, machines not wiped down and bathrooms very dirty. Question is...where is gym membership fees going then?? I guess Fitness World is willing to lose business to keep the business of kids/youth?

Expérience fantastique: Tobi's nice and kind, 5/5 for sure!

Expérience positive: I've been a member for 2 years now and there are treadmills that have been 'under repair' since I started. They're now down 2 more. It is really busy at peak times (when I need) so much so that you end up waiting for machines or cut your workout short. There is not enough pully machines or leg press machines and because it's affordable there are a lot of high school students who more so hang out in packs hogging equipment. The front end staff are so friendly and although affordable, I'm contemplating leaving for these reasons.

Expérience fantastique: This gym rocks, id recommend. The front desk homies are awesome, especially sofia and jess, the’re chill.

Expérience fantastique: Lance n piper are always friendly Lance deserves a raise

Expérience fantastique: Very friendly staff. I have a personal trainer, Sydney who has really helped me with building muscle and working around my injuries and building a stronger core and stability on my right Achilles that I am recovering from a recent surgery. All the equipment is super clean and everybody cleans up after themselves and there’s so many options. Really thankful for my trainer to show me all these options. Really glad I joined.

Expérience fantastique: Great service, and awesome vibe. #tobie

Expérience fantastique: It’s an amazing gym I totally recommend! So much equipment and staff is wonderful. :)

Expérience fantastique: The staff at fitness world are super helpful!! They helped me sort out all my banking information. The gym is nice too.

Expérience fantastique: I’ve been coming here for two years straight, I love coming here. When I moved here it helped me find friends and the staff are great. Lots of love for Fitness World!! Thanks for the service guys.

Expérience fantastique: Toby had excellent customer service

Expérience fantastique: Tobi is good hustler. Get some gains at fitness world

Expérience fantastique: Very nice representation by tobi. Undoubtedly Very satisfying.

Expérience fantastique: Fitness world is the best gym in Victoria! You can’t be the staff they are a bunch of beauties!!

Expérience fantastique: Amazing environment, the staff are incredible, welcoming and chill, definitely recommend working out here

Expérience fantastique: I love the tall girl Chelsea and Tobi they are very good

Expérience fantastique: Piper and Tobi at the front desk were both very helpful with all my membership inquiries :)

Expérience fantastique: Gym has as several machines of each type and a good atmosphere. Also staff is pretty nice, they always help

Expérience fantastique: Tobi always has great energy and helps me feel motivated to keep coming to the gym! Please keep doing your best to keep equipment up to standard!

Expérience fantastique: Tobi is the best! Cheers

Expérience fantastique: Tobi is the best employee in the whole place

Expérience négative: Was a member here for about 2 years. Nice front desk staff, but the personal trainers are rude af. People have told me about body shaming experiences while participating there. Also, there are kids who go here after school to play on the equipment which is not ideal if you are actually trying to workout. They stand in groups around machines and barely use them. I waited for almost 15 min for an abductor machine while someone was using it with a personal trainer. A group of kids came to ask how many sets they had left and the personal trainer went out of her way to give it to the kids when I had obviously been waiting 3 feet away (I didn’t ask because I didn’t want to interrupt their session). I’m not owed anything but this is horrible gym etiquette. I cancelled my membership immediately after and I had to pay for 2 months after with only having 30 days left.

Expérience négative: Used to be good but they sold too many memberships and now you have to wait 10+ minutes for any machine

Expérience positive: I recently joined the gym specifically for the Zumba classes, as I love the energy and Latin rhythms that come with this style of dance. While I appreciate the effort of the current instructor and enjoy the class, I was hoping for a bit more authenticity in the Latin dance steps. I believe having a Latin instructor could enhance the experience and bring a deeper connection to the music and moves. This is just a suggestion to elevate the class even further, and I hope it’s taken into consideration. Thank you!

Expérience fantastique: I was apprehensive about going back to the gym after many months of recovery from damaged nerves, tendons and muscles etc. Marlene Hibbs guided me through the process of reactivating muscles and recovery. Marlene is an experienced fitness and somatic trainer and is very personable, professional and knowledgeable. She helped me make a remarkable recovery with a personal training program, setting goals, promoting self confidence and motivation. Also she taught me about Somatics to relieve contracted muscles and pain management. When I began with Marlene I was in pretty bad shape. I couldn't even stand straight, had mobility issues with walking etc. Now, I'm stronger, gaining muscle and losing fat with much improved mobility. I gained seven pounds of muscle in my first month! Thanks so much for this transformation. Martin

Expérience négative: Been a member for a year. Not one single piece of new equipment. Tanning beds broke and bulbs never replaced. Everything is always "coming". I pay an annual enhancement fee, but nothing is ever enhanced. Staff are all nice though. Lots of kids. Otherwise isn't too bad.

Expérience fantastique: I have taken a few yoga classes with Talia, and I am very impressed! She is knowledgeable, inclusive, lets you go at your own speed, and very pleasant. I would gladly take more classes from her!

Expérience négative: Unfortunately I'm stuck with a one year commitment. But I'm definitely changing gym afterwards. It's just too busy and I'm actually finding myself not enjoying working out because there's too many people. I also skimp on my workouts because the equipment is never free. I only came here because goodlife closed but I'm looking at fit 4 less afterwards.

Expérience fantastique: Niv is a super good trainer. I recommend him. All the group classes instructors are amazing too. There is a lady shower room always not working. Some hooks are missing too. The clock in the changing room is always an hour behind, seems like not change back from the summer time zone. I wish the maintenance department can check more often and fix these.

Expérience négative: Bad management. Past member and frequent drop-in user when in Victoria. Arrived today with daughter to learn Visa was down and no ability to access our debit as we arrived dressed for gym. Courtesy request for guest pass flatly refused. Will take our business elsewhere in future.

Expérience fantastique: Equipment and facilities are fantastic! and service is the best I've had, compared to other gyms! Staff and management are very accommodating. I highly recommend this gym

Expérience négative: Unfortunately the equipment here largely just sucks, the bench press is too low, too narrow and has terrible bar racks. The free weight area the benches are all drilled to the floor. The other unfortunate reality is that because this is a cheaper gym it's full of a lot of high schoolers with absolutely zero gym educate. The other thing is the punching bag has to be hung on the pull up rack which isn't ideal. The space is large which is a plus, the staff seem friendly, and there is a dedicated somewhat quiet stretching room which is nice. If you are just looking for a place to work out this place might good enough for you, but if you want solid equipment and better gym educate there are better options.

Expérience négative: Worst cancellation policy. Even if u cancel thet say it takes 30 days and they will charge for the next month too.

Expérience fantastique: I had a great personal training experience with Zahra ! She is always punctual and her ability to personalise workouts to my needs, her knowledge in fitness and nutrition. She has a positive attitude and always encourage me during challenging workouts. Her dedication in helping me achieve my fitness goals. She trained me twice a week since February.

Expérience négative: Very poor service and experience was a member with them over 3 years moved cities told that I owe money to the establishment when I choose to cancel … this is just a money grab typical gym staff isn’t helpful at all stay clear better experience with other local gyms no online helpline number staff is rude as hell I run a retail business bringing in more money than this gym have no business or customer service experience still waiting for the gm Andrews response …. No explanation given at the time of sign up that I’d pay for 1 more month after letting them know I want to cancel … stay clear unhygienic gym and rude staff with no knowledge about own product

Expérience fantastique: Awesome and friendly staff at Fitness Word Victoria! The childcare services have been a lifesaver as well. The childcare staff are friendly, attentive, and genuinely passionate about working with children. In addition, I got my free Goal personal training session with J.J. and he was very accommodating, motivating, positive, and knowledgeable. I have been attending his the worx class and I absolutely find it great. The workouts are challenging but achievable that makes you feel strong and confident afterwards. Moreover, I have been also attending the worx classes with Niv and I find him very helpful, supportive, sophisticated, and professional. I also like Niv’s classes as he creates a dynamic and motivating atmosphere that pushes you to work hard while having a blast. Also he offers modifications to accommodate different fitness levels.

Expérience fantastique: I've had Niv as my personal trainer since January and I couldn't be more pleased. He's worked with me 2x a week helping me build muscle and balance which is crucial at my age of 76. Niv is knowledgeable, obviously loves what he does, knows when to push me, doesn't treat me like an old lady lol. Highly recommend Niv! And......I absolutely love this gym!

Expérience positive: Decent gym with plenty of equipments to choose from. However, there is always a wait for the machines to be free due to the fact that so many of their members are "hogging" the equipments while they are sitting and checking their phones for 10-15 mins. It needs some kind of rules enforcement and it will be a great gym!

Expérience fantastique: Last year I started training with Marlene Hibbs and it was the best decision I've ever made! She cares deeply about her clients and is passionate about her work. She's helped me through multiple soccer injuries using somatics, along with helping me get through personal doubts regarding the gym, with her continuous encouragement. Not only have I seen an improvement in my athletic performance, but I've seen an improvement in my overall confidence and I love going to my sessions twice a week!

Expérience fantastique: I did personal training for the first time in 15 years. I asked for Marlene Hibbs, as I wanted to improve my pelvic floor and core strength. I did 6 sessions with her and after my first session my mind was blown. I couldn't believe how disconnected my breathing was to my body and how disconnected my whole system was to my brain. She guided me through Somatics (Essential Somatics) which was the first time for me. If you've never heard of Somatics, don't be afraid. It's great and weird at the same time! It isn't your normal PT experience and it's exactly what I needed. After just a few sessions, my back pain and hip pain went away. I was able to run and sprint without pain for the first time in 2 years!! Marlene took her time explaining what was going on and why it benefited me and my body. She allowed me to take my time for my body to respond and didn't rush me. What's super beneficial to me is that she sent me all the exercises she introduced to me so that I can work on it on my own. Again, I cannot emphasize enough how much my mind was blown through the use of Somatics!! If you have any pain, go to Marlene and allow your body to take the time to go through the movements as it will change you! Super grateful for this unusual experience for me Marlene!

Expérience fantastique: Before starting personal training with Marlene I was severely insecure of how my body looked like because of the weight that i had gained over the year, as well as insecure about going to the gym and getting weird looks by others that might be judging me because i was doing certain exercises wrong. Now after a few weeks of training with Marlene, i have learned new techniques to help myself, and understand my body more. Im more secure enough now that i can wear sports bra and start going to the gym on my own. She is an awesome trainer that give good advice, helps you get better, and hypes you up to driving your confidence up. Thank you for your hard work and all the weeks you have put in me! ❤️

Expérience fantastique: I had a great personal training experience with Marlene! She is always punctual, she knew my potential that I never believed in myself. She encouraged me to be the best version of myself. She motivated me to keep challenging myself. I like her tone when she commanded me to do more. She can even push a car! She said she will find a car so we can both push it together. She encouraged me to join a challenge that I will never thought I am able to do it in my life time. I am never a sport person. She changed the way I think about myself. She gave me the confidence that I can do it. Working out did help with my mental health. I am happy, positive and looking forward for my training session everyday! Highly recommended!

Expérience négative: Horrible. Horrible. DO NOT GO HERE. I never signed any contract, nor did receive a physical copy of any contract. Yet, when I needed to cancel I was ignored, talked at rudely, and got told it was my fault I signed up for a year (even tho a staff member signed me up online). I had to fight in order to get released and yet I still paid for multiple months even when I was never attending the gym. Best advice is AVOID ALL FITNESS WORLDS.

Expérience fantastique: Marlene Hibbs has been working with me doing somatic release work as well as fitness training. She has taken me from a lurching walk to a normal free walk. She adapts exercises so I can do them regardless of my limitations of the moment. She is clear and patient. I cannot say enough good things about her. If there were more than 5 stars I would use them!

Expérience fantastique: Had a really good experience with Jesse Baranieski as my trainer. Very personable, knowledgeable and kind. I highly recommend him!

Expérience positive: Staff at front desk had their AirPods in while helping customers which seemed super unprofessional, two of them were fully just looking at their phones at the front desk too. Weird they don’t have a phone policy for staff. The guy who helped us was friendly but he also had an airpod in and was reluctant to actually show us around the gym. Gym is well equipped but it was very busy and some of the machines looked worn out/run down. Had to wait to use a few machines and there were a lot of people milling around. The place was pretty dusty/dirty and there was garbage on the floor. Overall, I’d say this gym needs a really good deep clean and some staff training around keeping the place clean and using their phones/airpods while they’re working.

Expérience positive: Gym has great equipment and nice bright lighting on account of all the windows. Multiple rooms throughout which is nice. Too busy at peak hours to get a good workout unfortunately but that goes with any gym at this price point. I could walk in here with my head on backwards and I guarantee the 15 year olds at the desk won't look up from their phones.

Expérience négative: I came in with my wife today wanting to use the gym with a one day pass since we are not from here . We landed in victoria a few weeks ago from abroad. The one day pass is 10.50 per person. Thats not the issue at all. The issue is that we are people from a low socio-economic background and we do not have a Canadian Credit card with us to use. We came with 21$ in cash for the two of us to workout but the individuals at the front desk would not let us in because they said that they do not accept cash, ONLY credit cards… after pleading with them, they still refused us. By refusing cash, clearly, There is a population of people that Fitness World Victoria are not taking into consideration and i dont know if they realize this. This looks very bad on what seems to be a very reputable fitness centre. The pandemic days are over so “safety” is clearly to be ruled out at this point. So i do underStand that the business might prefer cards over cash but Not everyone has the means to pay by card and this places a burden on many people who wish to better themselves and workout. This should change as soon as possible in order to ensure EQUALITY for all. Thank you.

Expérience fantastique: Great Gym, My Personal trainer Jesse is Very knowledgable and fun to train with, I Highly recommend to take sessions with him.

Expérience positive: Decent Gym, nice and big and some good equipment, but for the volume this place does and how busy it is all the time there should be way more than just 2 barbell flat bench setups. Also, the place is pretty dirty all the time. There is dust everywhere, and I mean anywhere you look around the machines and on the floor there is dust. There was a piece of un-chewed gum on the floor in the change-room for at least 2 weeks before it disappeared. Same with the men’s right bathroom sink being out of soap for a week before it was filled up. And don’t even get me started on the toilets. Windows and mirrors are also quite dirty but that’s not really a priority in my opinion. It looks like the cleaner only comes by once, maybe twice a week at most which is not enough considering how big this gym is and doesn’t really do a good job. For how many people use this gym a day this should be done way more frequent and more thoroughly. Or get the staff to clean during their shift as is normal in every other gym in town, but I’ve never seen them do that here. (If they don’t get paid enough to keep the place clean, maybe pay them more) Get the cleaner to come in more often, create a cleaning duties list for the staff and give the floors a good mop for a start. If they can’t even get to keeping the floors clean I can only imagine that the machines don’t get cleaned at all… We all know we pay enough to have a gym that is clean, and has more than two flat barbell bench setups. I’m not just writing this review to complain (and I’m definitely not knit-picking, just take a look around and you’ll see), I just want a somewhat clean space when I work out. (PS: all these pictures were taken within an hour of open)

Expérience fantastique: Special thank you to Marleen Hibbs ! Booked 3 training sessions with her, learned so much and had fun doing so ! If you are looking for a friendly, dynamic coach who will explain/teach you specific exercises every step of the way, strongly recommend her

Expérience fantastique: My trainer JJ is top notch! Very knowledgable and fun to train with, I can leg press more than him which is a cool bonus!

Expérience fantastique: Jesse is a wonderful PT. He is fun, friendly and knowledgeable and has cool tattoos. His cheerful attitude made the training time so quick. I really enjoyed and found the sessions most helpful. Thank you Jesse.

Expérience fantastique: Marlene is an excellent trainer, I had a shoulder problem and she helped with various exercises to get it back to almost normal again. I highly recomend her she knows her stuff.

Expérience positive: Tons of equipment and different areas to use. They need more staff. I had messaged 2 days prior saying I was coming in for a trial membership during this time and there was no one working. I tried calling and no one answered. One staff member was busy with another person and didn’t even acknowledge me. Space is great, staffing could use some help. ***edit*** After being a member for a bit now, it is a busy gym. I find I have to constantly wait for equipment. People are really nice about it but it is frustrating and makes my workouts longer than I’d like it to be. Busy equipment; Machine pulldown Machine row Hip thruster machine (also not really an area to set up to do barbell hip thrusters) Anything on the pulley machines Weight assisted pull up machine And lastly sometimes space is limited by the dumbbell area.

Expérience fantastique: Thrilled to receive yet another glowing 5⭐️ review from one of my mentees in the realm of "Health and Fitness" – thank you! For me, it's beyond a mere transaction; I shy away from the impersonal term "client." As a dedicated Health & Fitness professional, I see myself as a mentor, forging a bond of trust and camaraderie, equipping "YOU" with the tools for success in your aspirations. Let's build a legacy together, passing on the torch as mentors in our own unique ways! #HealthAndFitness #MentorshipJourney #SuccessStories

Expérience fantastique: I was gifted a membership here and after a few calls from them I decided to go and start making positive changes for my health. I was paired with Jesse B. as my trainer and he’s great! From the start I was open about my limitations both physically (old injuries and mobility limitations, chronic pain) and mentally (cptsd, adhd) and Jesse is very understanding and supportive. He listened to my concerns and is always very encouraging and helpful. It’s only been a month and I can feel improvements in my over health. The atmosphere is great and not overwhelming. I tend to get overstimulated in loud busy environments and I haven’t once felt that here. The tanning booths and the hydro massage beds are an added bonus!

Expérience négative: Super busy they are just getting new members during the past three months,sometimes there are more than 100 people in the gym and you should wait for any machine for a long while.

Expérience négative: **Update** Thank you for your reply to my review. Yesterday, I couldn't help but overhear one of the trainers speaking to their group stating that janitorial services happens only once a week. Their comment came after one of the participants was speaking to the lack of cleanliness of the gym. So is there nightly cleaning like you mentioned in your reply or is it only once a week? Great trainers and staff but cleanliness and equipment maintenance is a big issue. Been with FW for many years, the old location on Cloverdale and Douglas was an absolute dive but it had a certain charm to it. Carpet everywhere, the roof leaked, the weights were rusty, like I said, charming. I understand Uptown FW is high volume gym but I the general cleanliness is pretty gross and for a big name gym, pretty poor representation of their name. The bathroom in the male changeroom hasn't had a deep clean since the last full solar eclipse.... The stall walls adjacent to the urinals are particularly disgusting. They remind me of the Bonneville salt flats but vertical. I would never shower here. The floors in the gym are particularly ick, when you wipe the mats after use be sure to clean both sides as the dirt from the floor cakes on to the bottom side of the mat. The hand sanitizer both at the front door and male changeroom goes empty for days at a time. I am not a germaphobe but I believe cleanliness is important measurement of customer service. Out of 3 fan bikes 1 of them functions correctly, this has been ongoing for over a year. These topics have been brought up to on site management but it appears that they are just as frustrated as the members with the conditions and need better support from above. I'll continue to come here but I hope FW can put some attention into making this gym clean and support members and staff with creating a better experience.

Expérience fantastique: Gyms and training haven't been easy for me to use with comfort in the past. This place, however, has a welcoming vibe and great staff. Trauma and neurodivergent issues has made it exercise incredibly challenging hard, but the training offered by Jesse B and Marlene made that kind of training and body awareness accessible in ways I didn't dare imagine. This is the medicine I didn't know I needed (until it was given to me) and is helping me get my health and life back on track. Thank you to Fitness World (who gifted this membership via the VNFC), Jesse, and Marlene – I'm really grateful!!!

Expérience positive: Great Gym! I've been working out here for 8 years. It's a great environment to accomplish your fitness and lifestyle goals. Staff are good and the other members are friendly. Its a nice bright facility with loads of equipment for all levels of exercise. Its easy to say hello to members and encourage each other as much as possible! All in all it offers a great vibe for workouts and its good value.

Expérience fantastique: Niv was incredibly informative coming up with a good dietary and fitness goal for me personally as well as providing critique in my weak areas all for free. I would absolutely recommend checking out.

Expérience fantastique: Marlene Hibbs has been instrumental to both reaching goals and recovering from injury! An accident on the trail that left me with a broken leg would have been so much harder to come back from if it weren’t for Marlene. My physio says thanks to the work Marlene and I are doing in the gym, I’m recovering better than other clients half my age! Marlene is a delight to work with, and she’ll help you make serious progress.

Expérience fantastique: the gym is very nice, i’ve worked out here for 4 months and i loved it!

Expérience fantastique: Highly recommend the personal trainer Jo, Ju-hyun "JJ". He does one of the "worx" classes and he's great! He always does a variety of different things and always switches it up. He always makes sure I'm doing things properly and caters the exercises to my fitness level if he notices something is too easy. Super friendly and makes the class really enjoyable!!

Expérience fantastique: Went in for my free GOAL session today, Niv was super helpful! Super smart guy with years of training knowledge and it shows! Love this gym, hands down one of the best in Victoria by far. Staff are super friendly and the gym has got everything you need.

Expérience positive: Central location. Good variety of equipment. Abundant cleaning wipes :). Friendly staff. However, who actually owns the FW at Uptown is strangely not available in all of Google search. Why the lack of transparency?

Expérience négative: Not as cheap as advertised Their ads show the $9.99 bi-weekly rate, but not the extra $50 yearly fee Additionally they won't let you immediately cancel their services, even after your contract has expired, and will continue charging you for another month

Expérience fantastique: Niv and Cesar were at the front desk when I was leaving today. I asked them how I could be more efficient with my time in the gym because of my busy schedule. They both took the time to help me out. Both of these guys represent fitness world very well. Thanks gents !

Expérience fantastique: I had a great intro PT course with Niv that set me up with some simple and safe exercises to get me consistently going to the gym. I have since ramped up to the more advanced versions now that I feel more comfortable there.

Expérience fantastique: Niv is a stellar trainer ! This guy helped me with all my questions in high detail! If you're looking for some training my man Niv will hook you up !

Expérience fantastique: A month ago, I made the decision to join Fitness World and take their personal training sessions with trainer Niv. It’s been the best decision that I’ve made for myself. Niv's expertise and passion for fitness has motivated me to focus on my goals. I am by no means a fitness person. In fact, when I started, I was overweight and pretty unhealthy. In this short span, I’ve gained 5 pounds of muscles along with losing a high percentage of body fat. I feel better than I have in along time and my confidence has increased as well. I honestly don’t think that this would’ve been possible without his guidance throughout this process. I highly recommend Niv and this gym to anyone looking to transform their fitness journey into a success story.

Expérience négative: Before i registered i have asked about instances such as changing/upgrading/downgrading membership and also freezing and they just said yeah you can do that without telling me there’s charges that comes with it. Talk to the manager but it was just a waste of time. His reason is they don’t disclosed important information to the customer because they’re focusing on fitness.(and probably more charges for profit).What about focused too on - Customer have the right to be informed!

Expérience positive: There’s always broken equipment at this location. I’ve reported broken aerodynes and broken rowers 8 months ago and they are still not fixed. Unacceptable. Go to other FW’s where they actually care about the quality of their product.

Expérience fantastique: Have been to many gyms all over the world and this one is one of the top. So many machines and spaces to work out in, plus their awesome trainers (like Nathalie) are exceptional at motivating and supporting all your fitness goals. Nathalie has helped me lose 7 pound of fat and gain 2 pounds of muscle in less than a month!! Go see her if you decide to check it out, she will take excellent care of you…can’t recommend her enough.

Expérience positive: A really great gym. Always clean and tidy and has tons of machines, equipment, and knowledgeable staff and trainers to help out. I especially love the recovery equipment like the normatec boots and the water massage bed for after a workout. Never too busy that I’m waiting too long, and has lots of treadmills and cardio equipment. The only thing I would say could be improved upon is that the younger staff, specifically those working at the desk are always on their phones, don’t greet customers (or at least not all of them) and it makes for a less welcome atmosphere. The older staff and trainers are very kind and friendly which is very much appreciated.

Expérience fantastique: Great place! I'm recovering from an injury, and Natalie Fair provided great PT sessions, adjusting them to my needs and health requirements. I've noticed great improvement in my strength, mobility & body mass, very happy with the results! Training with a Kinesiologist makes a big difference and Natalie is the best, truly encouraged by her training! Totally recommend her and FW!

Expérience fantastique: This is the coolest gym I’ve ever been, they have generous amounts of cardio equipments, and I love their PT sessions and fitness class. I am totally a gym beginner, but I am comfortable with their nice and professional personal trainers and everything here. And they also selling some good supplements and protein powder, which I just purchased, hopefully I can set up a consistent routine with my pre workout.

Expérience fantastique: I cannot express enough how much Natalie has helped me achieve my fitness goals. She is not only an expert in fitness and nutrition, but also an amazing motivator and a true listener. She understands what her clients need and tailors her workouts and meal plans to fit their specific needs and goals. Natalie's passion for fitness and health is infectious, which makes every session with her an absolute joy. Her positive energy and enthusiasm have pushed me to surpass what I thought were my limits, and I have seen amazing results in my body and overall health. Not only is Natalie an exceptional trainer, but she is also an incredibly caring person. She makes sure that her clients are happy and healthy, and always takes the time to check in with them outside of sessions. Her dedication to her clients' well-being is truly unmatched. I would highly recommend Natalie to anyone looking for a personal trainer who is not only knowledgeable and dedicated, but also caring and supportive. Thank you, Natalie, for all your hard work and for helping me become the best version of myself!!

Expérience négative: I love the trainers and the front staff; I do NOT like the management. I was taken to ICU and spent almost a month in hospital from a sudden illness. My trainer asked the Fitness World management (Jakob) to freeze my account and to hold the 8 sessions that I had paid for until I was well enough to notify her. Not only did they not honour that, but Jakob tried to charge me for some of the make-up sessions I had had with a different trainer. Rather than the 8, he claimed there were 2. At 154.50 for two sessions, this 'miscommunication' cost me 463.50 for services that I did not receive. I also notice a massive turnover in trainers, with offers to pay to train members. Use the cheap prices but beware the add-ons. DO NOT expect management to work with you, other than to try to sell water to those in a flood.

Expérience fantastique: it`s a well-equipped gym with everything you need. I`ve been going to this gym for 2 years and from day one I have always felt comfortable and welcomed.

Expérience négative: Its a scam. Legally they would be 100% right but ethically and morally they are rip offs specially the GM. I think his name is Andrew. Beware or this place there are way better gyms in city which are not complete ripoffs.

Expérience fantastique: I cannot say enough good things about working with Marlene Hibbs at the Victoria Fitness World. I had a health issue 8 years ago that left me with some nerve damage and atrophied muscles in my left side. I've done physio to get myself somewhat back to normal, but I didn't feel like I was quite my old self yet. I thought I would try working out at the gym, and luckily Marlene was assigned to give me the tour! I've been training with her for 5 months now, and I am in the best shape of my life! She is so knowledgeable, upbeat, and determined. She's like a drill sergeant mixed with your best personal cheerleader! Because of her, the gym is now one of my happy places, and my left side is finally equal to my right side!

Expérience négative: I’m from a different town and used to go to this gym biweekly when I would go to Vic for a few days. If I wasn’t someone who was confident in the gym, I most likely would have never returned after my first visit. The atmosphere in there is way off. The staff are not friendly. They don’t seem to have even the slightest desire to be there. For the most part, the people that use the gym are fine. But the ones that are not fine, are quite awful. I’ve seen groups of girls standing around, barely working out, and simply making fun of other girls. I was approached by a man (who I believe is named Darren and is friends with the manager) that roid raged on me for using equipment that it was not clear he was using. Unfortunately, my friend who lives in vic and also goes to this gym has had the same experience with the staff being unfriendly and with the roid rager. I have never had an experience like this at my gym at home, where I actually have very pleasant experiences that motivate me to continue going to the gym. I would not recommend fitness world to anyone, which is unfortunate because it is in a great location and does have very nice facilities. Won’t be returning next time I go to Vic. To the manager: please invest in more weights and do better! Your gym has a lot of potential, but unfortunately the people/atmosphere completely ruins it.

Expérience fantastique: If you’re looking for a trainer, Natalie Fair is your girl. She is extremely knowledgeable, energetic, and passionate about her work. Would recommend her to anyone, 5/5 stars.

Expérience négative: The manager Andrew is horrible. Found a needle in my shoe and he refused to notify customers and remind them to lock their lockers at all times. He came up with excuses the whole time and took it lightly. He also put the sharp needle in the regular garbage bin. The lack of customer service, concern and general common sense is concerning

Expérience fantastique: Such a great gym that offers so much optimal equipment and recovery resources. Staff are great, I’ve seen JJ bench 500lbs before which is very reassuring that the staff are well educated and trained.

Expérience fantastique: Been working with Jason Cantin, one of the personal trainers for a few months, helped me develop a routine. Good humoured, and easy to work with. Lots of interesting equipment at the gym I know how to make use of. Highly recommended.

Expérience négative: Andrew GM is incredibly rude and does not have the capacity for empathy or even basic kindness. I will not go into details about our interaction but I will say that I hope I never again cross paths with this individual in my lifetime and if you are considering becoming a member I pray that in the event you have an issue at this location you never have to encounter him or his condescending and dismissive attitude.

Expérience fantastique: Brittany was great. She helped me outline my goals and helped me figure out a plan. She showed me how to use the gym and the spaces it offers. She was friendly and super helpful. Great personal trainer .

Expérience négative: Promised a free training session and no annual fee apply because boxing day special while both were empty promises. Book trainer 2 weeks in advance and then trainer texted me same day of the session to cancel and then never got back to me to reschedule. Canceled and told them these were reasons. Never responded or apologized for not honoring promises. Full of fake people for staff.

Expérience fantastique: I loove everything about this gym. My personal trainer was Natalie, she helped me with cardio, alll the exercises, having right form, nutrition, and really pushed me to be a better, healthier version of myself. She made cardio fun like I didnt think that was possible;) but she managed. I also disliked hip thrusts and deadbugs but now I dont go a week without them. My fitness journey has been none the less a WILD RIDE and Natalie swooped in and changed my life Natalie was an absolute GAIN when it came to my fitness journey. Shes SO kind, funny & genuinely wants to see you reach goals, she will celebrate EVERY small & big victory that you have. Even after finishing up training with her (cause i dont have her as a personal trainer anymore) she still hypes me up, checks in and helps me. I cried lol when I had to give up personal training with her lol so anyways I love her so much. Go train with her aaaaand Jason is also an amazing trainer! yay team jason, i see yall

Expérience fantastique: Just wanted to give a shout out to Natalie! She is beyond amazing. You can tell she genuinely cares about your well being in more ways than one!

Expérience négative: So I stopped in because I had to get some training in and my friend insisted we try fitnessworld instead of going to a conventional weightlifting gym. First off no chalk, second I am an oly lifter. I asked a male employee ( maybe 20) if they had any womens bars I could use and he looked at me and said "yup somewhere" and then just walked away. I spent 20min looking for this bar by myself and couldn't find it. I will never use this gym as a stop in ever again. The girls at the front were super nice but that boy acted like I was wasting his time.

Expérience négative: Nice big gym but, they don't maintain the gym equipment. The cable machines have been broken for months.

Expérience fantastique: I am waiting for knee replacement surgery and have had shoulder replacement a 1yr 1/2 ago. I saw Fitness World next to Rebalance and went in for a tour. Loved it! I got set up with a trainer Jason Cantin, who has been a life changer for me. He is awesome! He is an excellent trainer and a great motivator. He is very interested in his clients and checks in with you to see how your session had affected you. If you have questions or concerns you can call him and he's there to help you! Thank you, Jason! You're just what the Doctor ordered! I'm feeling great and my knee is stronger... My rehabilitation is going to go a lot easier with stronger muscles and tendons and less weight to carry!! You're amazing!!

Expérience fantastique: If you are interested in having a personal trainer, go to Natalie Fair. I’ve been training with her just over a year now and she’s always been very friendly and professional. She makes all those personalized sessions which really help you grow & improve.

Expérience fantastique: I've been working out with Jason for a bit now and I really enjoy it. He's super encouraging and a chill guy overall. I feel like I've made quite a bit of progress working out with a trainer as opposed to alone. Would really recommend!

Expérience fantastique: “Thanks to Natalie’s workout plan, I'm the envy of all my friends See, I pulled me a baller man And I ain't gotta work at the mall again” But for real: I had a shoulder injury and major surgery so I wanted get back to my regular self l. Had an intro session with Jakeb who’s awesome and understood what I needed and signed me up with Natalie who’s been fantastic. She understands how my body works and was able to help me get full range of motion back for my shoulder. The app is phenomenal I track my food intake and Natalie’s communication is great. The app also helps for efficient communication.

Expérience positive: I love this gym! There's tons of equipment and when you go earlier in the morning there isn't a rush at all. I trained here for 8 months with world-renowned legendary trainer Jason Cantin. Jason has a great perspective on fitness regimes and an incomparable bosu ball workout! Somedays he wouldn't let me off it! I'm an internationally sponsored athlete and I loved training with Jason in preparation for my competition season. I was in one of the best shapes at the start of the tour. Would highly recommend Jason for intense workouts or to just work on your balance on the bosu ball.