Informations sur Gold's Gym Langley
Heures d'ouverture
- Dimanche: 7h-20h
- Lundi: 5h-23h
- Mardi: 5h-23h
- Mercredi: 5h-23h
- Jeudi: 5h-23h
- Vendredi: 5h-23h
- Samedi: 7h-20h
Notre commentaire de FitFit Canada sur Gold's Gym Langley :
Gold's Gym Langley à White Rock, Canada, offre un environnement de fitness dynamique et de soutien, reconnu pour ses installations spacieuses et une vaste gamme d'équipements adaptés à tous les niveaux de fitness. De nombreux membres apprécient l'atmosphère propre, le personnel amical et les aménagements étendus, y compris une piscine, un jacuzzi, un hammam et des zones dédiées à divers entraînements.
La salle de sport propose une excellente variété d'haltères et de machines, adaptées aux exercices de musculation et de cardio. De nombreux avis positifs soulignent les entraîneurs personnels compétents, comme Mohammed Khan et Tavleen, qui sont déterminés à guider les clients vers leurs objectifs de fitness grâce à des plans personnalisés et à une motivation continue.
Cependant, des préoccupations récurrentes concernant la propreté, en particulier dans les vestiaires et la maintenance des équipements, ont été soulevées. Certains avis mentionnent une surpopulation aux heures de pointe, ce qui peut conduire à des temps d'attente plus longs pour les machines. De plus, plusieurs commentaires reflètent des frustrations concernant les politiques d'annulation d'adhésion de la salle de sport, que certains membres ont trouvées encombrantes lors de la tentative d'annulation de leurs contrats.
Malgré ces inconvénients, Gold's Gym Langley est généralement bien perçu par ses membres qui chérissent l'atmosphère accueillante, les entraîneurs dévoués et la variété de cours disponibles, ce qui en fait un excellent choix pour ceux qui recherchent une expérience de fitness complète.
Services, machines et classes dirigées
Gold's Gym Langley: Avis
Expérience négative: Walked in for a drop-in, and they asked for my ID—cool, whatever. Then they hit me with $31 for a drop-in, the most I’ve ever seen, but fine, I was still down. Next, they made me fill out a waiver, only to keep asking me the same questions verbally to “put on file.” What’s the point of the damn waiver then? On top of that, they tried forcing me to take a picture—for a drop-in. Like, seriously? They basically made me go through a full sign-up process just to charge $31. I walked out and went to Anytime Fitness down the street—paid $20, quick, easy, no BS.
Hi Gurjot, thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration. Our goal is to ensure every guest has a smooth and welcoming visit. The ID check and waiver are standard for safety and liability reasons, and the photo is part of our process to ensure security for all members. We apologize if it felt excessive. We appreciate your perspective and will take your comments into consideration as we continue to refine our process. We hope to have the opportunity to serve you better in the future.
Expérience négative: HORRIBLE service is offered at this gym. I bought a membership to pay month by month and never ONCE attended the gym or stepped foot on property. A couple weeks later i emailed golds gym customer service to cancel my membership as i had lost my job and had no way to pay for it going forward. I then dropped into golds gym Langley and canceled my membership with a girl at the front desk. She said all was done and i was taken off the records. I never got anything written on paper, email.. nothing. I the received a email from golds gym CS and they said my membership was still being charged and i would have to pay $400 to cancel it. I explained again how i did not have a job and there reply was pretty much you don't have the money to bad so sad. I now almost 7? months later got a email saying my gym membership payments are now going into collections with a 25% additional charge added to it. This is disgusting behavior from such a large chain. I wont be paying it!
Hello Mya, Thank you for taking the time to share your feedback with with us. We’re sorry your experience didn’t match your fitness expectations. We are happy that you have accepted the offer that we sent you to clear this matter up. We wish you all the best in your health and fitness. Gold's Gym Langley Team
Expérience positive: I’m new here, and everything is going fine for me, but I’d like to ask if you could clean the swimming pool better. There’s a lot of debris, possibly from the ceiling or something similar. Thaaaanks
Hi Valerie, Thank you so much for your feedback and for giving us a great rating! We’re glad to hear that your experience has been positive so far. I appreciate you bringing the pool cleanliness to our attention—I’ll make sure our maintenance team takes a closer look and addresses any debris right away. Your satisfaction is important to us, and we want to ensure you have the best possible experience. If you notice anything else or have more suggestions, feel free to reach out. Thanks again, and we look forward to seeing you around!
Expérience positive: I would like to propose a good addition to the pool facility that I have seen in other gyms and i love to have it in Gold's Gym too. Its the Swimsuit Dryer.
Hi Remon, thanks for taking the time to share your positive experience. We truly appreciate it! - Gold's Langley Team
Expérience négative: crappy gym equipment. facility is not clean don't spend $70 a month for a run down old gym. good luck trying to get done cardio when every treadmill/elliptical is taken up
We appreciate your feedback, Blake. If you would be open to discussing your experience further, please reach out to us at 604.882-4653. We would love the opportunity to resolve any issues. Thank you, Gold's Langley Team
Expérience fantastique: No complaints. Never been to this gym in the afternoon from what I can remember so never experienced the "peak" time. Early AM is the best.
Thank you, Mann, for the great review! We’re glad to hear you've enjoyed your early morning visits and had a positive experience at our gym. If you ever have the chance to drop by in the afternoon, we’d love to know your thoughts on our peak time setup as well. We’re here to ensure that every visit meets your expectations—see you again soon!
Expérience négative: The high pressure they apply to make you sign a contract has been the deciding factor for me to stay away from them. You drop in for one free session and then get called multiple times a week trying to pressure you into a yearly contract. The gym is nice but they are very busy and not what everyone is looking for. Waiting for machines and equipment isn't ideal when you just want to get your workout done. With so many gym options in the lower mainland that don't require a contract these guys rely on relentless pressure in hopes you make a mistake and your trapped into a year with them.
Hi Cse Kdr, Thank you for your feedback. I understand your concerns about the pressure to sign up. We encourage members to commit to their health, as we believe in the benefits of a consistent fitness routine. Our intention is to motivate, not to overwhelm. I appreciate your comments on the gym's busyness and waiting for equipment. We're always looking for ways to improve the experience for our members. If you have any suggestions or further thoughts, please feel free to reach out. Thank you again for sharing!
Expérience positive: I like the gym!Lots of equipment. Most members respectful.
Hi Bassman! Thank you for your positive review! We're glad to hear that you enjoy the gym and appreciate the equipment we offer. We strive to maintain a respectful environment for all our members. If you have any suggestions or feedback, feel free to share! Keep up the great work!
Expérience positive: Lovely, welcoming staff. Good equipment and variety and space, but amenities and showers could use some updating.
Hi Kristina! Thank you for the fantastic review! We're thrilled that you find our staff welcoming and enjoy the equipment. Your feedback on the amenities and showers is appreciated, and we’ll definitely take it into consideration for future updates. If you have any other suggestions or thoughts, please let us know. Happy training!
Expérience négative: Absolutely TERRIBLE customer service and gym overall. Sales rep has been texting me for the past two years to come for a trial and when I finally had the time, the front desk says sorry we don’t do trials on Holidays and charges 15.75 for a drop-in. As for the gym, there are no bands in the stretching areas, dumbbells stop at 120lbs and the bench across from the weights is wobbly and unsafe that’s aside from it not being bolted to the ground for safety. As an experienced eye I am sure that $80 monthly is 70% brand and 30% value. Such a disappointment.
Hi Abdullah, I’m sorry to hear about your experience. We do offer all the stretching bands at the front desk, and we only charge for drop-ins on stat holidays since many other gyms are closed and people try and sneak a workout in on stat holidays. I appreciate your feedback about the equipment and safety concerns, and I’ll make sure to address these with our team. Thank you for bringing this to our attention, and we hope you’ll consider visiting us again.
Expérience fantastique: Great staff and amenities, equipment is always great. 2 levels with full machines, presses, cables, class areas and spin bikes. Downstairs full turf area, platforms. Full on Kickboxing banana bag. Infrared saunas, steam room, hot tub and 3 lane lap pool. Highly recommended
Wow, thank you so much for your kind words! We’re really glad to hear that you’re enjoying our gym. Our staff takes pride in keeping everything in top shape, and it’s awesome to know you’re making the most of our facilities, from the turf area to the saunas. Your recommendation means a lot to us, and we can’t wait to see you back at the gym!
Expérience positive: I've been going to this gym since 2023 and it has been very good, clean, but since 2024, it has become a lot busier. I am hoping that I can find a slot in the day when it is less busy.
Hi there! Thanks for your feedback! We’re glad you’ve enjoyed the gym. We understand it’s gotten busier, and we’re here to help you find less crowded times. Feel free to reach out for tips and see one of the salesperson in the offices ! We appreciate your support!
Expérience positive: Great gym as far as amenities! Staff are also very friendly. The only downside is it gets very busy and most of the machines are very grouped together. Big gym, but not that spacious. Still enjoy it though!
Hi Alison! Thank you for your kind words about our amenities and staff! We’re glad to hear you enjoy your time here. We understand it can get busy and that spacing is a concern. We’re always working to improve the layout and your experience. Your feedback is invaluable—thanks for being with us!
Expérience négative: Worst gym in Langley to be honest ask u to leave tell u they are getting late in they are ways to tell people things staff is so unprofessional and rude ,moreover they ask for a 5star review and when I ask manager why ur staff told me to in middle of workout they have no legitimate answer while gym supposed to close in 20 more minutes why should I give them 5 stars when u get membership everything is different but after month they don’t care u even a person of member 0 customers met service skills filthy pool all 5 stars and been asked don’t go for those reviews
We appreciate your feedback, Shahvir (or Tanvir?). If you would be open to discussing your experience further as it is difficult to understand the feedback that you have written in your review, please reach out to us at 604-882-4653. We would love the opportunity to resolve any issues. Thank you, Gold's Langley Team
Expérience positive: The gym has so much, but the place is so beat up. It’s due for a serious reno.
Hi Kevin, Thank you for the 5-star review and feedback. We’re glad you appreciate the variety we offer. We’re aware of the need for updates and are actively working on improvements. Hope to see you back soon!
Expérience négative: Visited this gym (home gym is Calgary). The girl in the front is pretty snobby, the guy is nice tho. The saunas are not great tbh compared to Calgary (they are one person saunas that you buy for your house) & the gym overall has a dirty feeling.
Hi Tj, Thank you for your feedback. We’re sorry to hear about your experience and will address the issues with our saunas and cleanliness. Your input helps us improve, and we hope to offer a better experience in the future.
Expérience négative: Very bad service, full of bureaucracy, offers a free day of training but when you arrive at the location to train, they tell you that you have to pay $31,50. Worst gym in Langley.
Thank you for your feedback, Vinicius. We apologize for any inconvenience you experienced. Our policy is to honor guest passes for local guests only, and since your ID showed you were from New Brunswick, we were unable to confirm local residency. We appreciate your understanding.
Expérience négative: I’ve been a member of this gym for a while now, and I feel it’s important to share my experience. First off, the cleanliness of this gym is severely lacking. The facilities are dirty, and it’s clear that proper cleaning protocols are not being followed. The showers are disgusting, and the lockers are often broken, making it difficult to secure my belongings. Another major issue is the overcrowding and lack of equipment. There are way too many people for the amount of equipment available. It’s almost impossible to get a workout in during peak hours because there simply aren’t enough machines or weights. Additionally, the equipment that is available is super old and not well-maintained. There are never enough carabiners, which is incredibly frustrating when you’re trying to complete a workout. Parking is another nightmare. In the evenings, it’s nearly impossible to find a spot, adding extra stress to my gym visits. Overall, I’m very disappointed with this gym. I expected a much higher standard of cleanliness, better-maintained equipment, and a more organized facility.
Thank you for your feedback, Vlad Veresov. We apologize for the issues you've encountered. We have a full-time maintenance person on-site, so any cleanliness or equipment problems are addressed promptly. We have also ordered more carabiners to improve the availability of equipment. Regarding parking, we understand the frustration and have underground parking available, but space can be limited during peak hours. We are continuously looking for ways to enhance our members' experience and appreciate your patience as we make these improvements. Your feedback is invaluable in helping us provide a better gym environment
Expérience négative: Back in 2013 I wanted to cancel my member ship and they told me i had to drive there and cancel in-person. Then when I proceeded with the cancellation the staff member said there was a cancellation fee, and then proceeded to laugh at my reaction. Probably because she knew how dumb their policy was. Never went back to this gym.
Thank you for sharing your experience. We're sorry to hear about your negative experience back in 2013. Our policies and staff training have significantly improved since then to provide a more respectful and convenient service. We no longer require in-person cancellations and have streamlined the process to be as hassle-free as possible. We hope you might consider giving us another chance in the future. Your feedback is important and helps us continue to improve.
Expérience fantastique: Great event going on gold's Gym Langley, everyone needs to check it out.
Thank you for the fantastic review, Mahin! We're thrilled to hear you enjoyed the event at Gold's Gym Langley. We appreciate your support and look forward to seeing you again soon. If you have any feedback or suggestions for future events, please let us know!
Expérience négative: WARNING: Make sure to obtain a Written Confirmation if you cancel your membership. Golds Gym will continue to bill and charge you, even if you haven't used their faclities in over 2 years. Based on the recent negative reviews, if you are thinking of joining this place, do your research.
Thank you for your feedback, Robbie Sran. We're sorry to hear about your billing concerns. To help us investigate this matter further, please reach out to us at [email protected]. We'll look into your account and work to resolve any issues you’ve encountered. Your feedback is important, and we appreciate the opportunity to address this matter.
Expérience fantastique: I have been a member of Gold’s for almost a year and it has been awesome. Before joining Gold’s I have been to many other gym facilities, however, it is not comparable to Gold’s gym at all. The equipment is far most better in quality and never felt the atmosphere was cramped. Don’t waste your time at other gyms thinking you will save some money, paying for quality matters most.
We're thrilled to hear about your positive experience at Gold's Gym! It's great to know that you've found the equipment and atmosphere to be top-notch compared to other gyms. Quality definitely makes a difference when it comes to achieving your fitness goals. Keep up the awesome work, and thanks for sharing your feedback with us!
Expérience fantastique: Perfect facility for someone who is looking to take their fitness to next level. They have all the permutation and combination of machine to hit all the body parts, have a 3 lane olympic size swimming pool, jacuzzi, steam room, sauna, yoga room,dedicated area for calisthenics, heavy duty punching bag, protein bar and basically everything you would ask from a gym for professional bodybuilding. Plus on sign up you get a free personal training session in which you get a free body scan which tells you your skeletal,muscular,fat body weight.staff is also friendly and supportive.
Thank you so much for sharing your detailed experience with Gold's Gym! We're thrilled to hear that our facilities and services have met your expectations and are helping you achieve your fitness goals. From our wide range of machines targeting every body part, to our Olympic size swimming pool, jacuzzi, steam room, sauna, yoga room, and dedicated areas for calisthenics and heavy-duty punching bags, we aim to provide everything you need for a professional bodybuilding experience. We're especially glad you found value in our free personal training session, including the body scan to assess skeletal, muscular, and fat body weight. Our friendly and supportive staff are here to ensure you have a great experience every time you visit. Thank you again for choosing Gold's Gym, and we look forward to supporting you on your fitness journey!
Expérience fantastique: Love golds gym, awesome people great staff. Highly recommend!
Thank you for your awesome review! We're thrilled to hear that you love Gold's Gym and had a great experience with our staff. Your recommendation means a lot to us. We strive to provide a welcoming environment with excellent service, and we're glad to hear that we hit the mark with you. We appreciate your support and look forward to continuing to serve you at Gold's Gym!
Expérience positive: Staff didn’t show up for open. Waited over 10 minutes and headed to another open gym for a lift.
Hi Drew, we had to open later than normal today due to a planned outage from BC Hydro. We have had many signs posted around the club to advise members of today's late opening. Our apologies that you missed seeing these, we did our best to ensure we had them in high traffic, visible locations.
Expérience négative: The gym overall is a 2.5 star. For me, the gym does what it is supposed to do. That being said if they raised my membership $1 I’d leave. It’s bad enough they charge a club enhancement fee which simply goes to business profit and keeps monthly fees lower. This fee clearly does not enhance the gym at all. Cleanliness: The gym is incredibly dirty. Locker rooms, gym floor and equipment are filthy. I stopped using the locker room as it’s not enjoyable at all. A couple of the washrooms have snot wiped on the walls and when I brought this to the attention of management I was told their cleaning supplies couldn’t take it off. So more and more boogers keep getting collected. They painted one washroom and they are accumulating again. I’ve been told for over 3 years now the washrooms will be renovated. Filming: If you wish to not be in the background of someone’s videos or photos this is not the gym for you. The amount of tripods and filming in this gym is ridiculous. The manager of the gym is aware of this but it never changes. Staff/personal trainers: The staff can often be unfriendly and sometimes rude. Half of the personal trainers physically appear to not workout or have ever focused on their own fitness. If you want a trainer standing beside you with crossed arms talking your ear off when you train this is the spot for you. Equipment: Lack of maintenance on a lot of the equipment. Never enough carabiners for attachments, grips worn off, cables worn out, etc. Overall the gym leave a lot to be desired.
I'm sorry to hear about your experience at our gym, A Smithe. Your feedback is important to us, and I want to address your concerns directly. Firstly, regarding cleanliness, I apologize if our standards have not met your expectations. We take hygiene seriously and strive to maintain a clean environment throughout the gym, including locker rooms and equipment. Your comments about the washrooms are concerning, and I assure you that we are actively working to address these issues promptly. Regarding the club enhancement fee, I understand your frustration. This fee is intended to support ongoing improvements to our facilities and services. Over the past year, we've invested in significant upgrades to enhance your experience, including: New Lighting: We've upgraded all lighting throughout the facility to provide a brighter and more energizing environment. New Equipment: We've added a variety of new equipment to meet the needs of our members, including barbells, deadlift platforms, hip thrust machines, accessory racks, and pendulum squats. Regarding filming and privacy concerns, I apologize if you've felt uncomfortable in this regard. We do our best to balance the needs of members who wish to document their fitness journeys with ensuring everyone feels comfortable and respected in our space. We'll take your feedback into consideration to find a better balance. As for our staff and personal trainers, providing excellent customer service is a priority for us. I apologize if you've encountered unfriendliness or perceived lack of fitness focus from our team. We'll address this internally to ensure all staff members uphold our standards of professionalism and courtesy. Lastly, equipment maintenance is crucial, and I apologize for any inconvenience caused by worn-out equipment. We're committed to addressing maintenance needs promptly to provide a safe and effective workout environment for all members. Your feedback helps us improve, and I'd like to invite you to reach out directly so we can discuss your concerns in more detail. We value your membership and want to work towards resolving any issues you've encountered. Thank you for bringing these matters to our attention
Expérience négative: Big gym, a lot of equipment. Unfortunately the staff were very unhelpful when dropping in for the first time. Walked into the ladies area because I didn’t know where I was going. Then had to find my way to the men’s change room upstairs. $32 bucks for a drop in and no quick tour of the facility was a bit frustrating. In and out in an hour and overpaid. Won’t be back
Expérience négative: Current gym member. I have asked to leave the gym because I am uncomfortable. I have brought my concerns to staff and they don’t care about their members. The staff is aware that people take pictures in the change rooms and don’t take any action. And, have no sympathy when members want to cancel and go somewhere else because they are uncomfortable. Be prepared to pay a $299 fee for feeling uncomfortable. Golds gym is 100% not transparent
Expérience fantastique: A lot space and they have swimming pool. Unfortunately in evenings it very crowded and a lot people instead off focusing on training watching at their smartphones. Also hope one day they will rearrange changing rooms so they have less lockers and more places to seat and change your clothes. Friendly people working in Location.
We're glad you appreciate our spacious facilities and swimming pool! We understand your concern about overcrowding during evenings. We're constantly working to improve the gym experience for all members and will address this issue accordingly. Thank you for your suggestion regarding the changing rooms; we'll definitely take it into consideration for future improvements. We're thrilled to hear you've had positive interactions with our staff at this location! Your feedback is invaluable to us.
Expérience négative: I had a gym member verbally abuse me for 30 minutes while weight training because I was writing my weights and reps in my workout book. I talked to the staff and they had it on camera and admitted that the guy had been verbally abusive towards staff. They said they would look into it. The guy kept his membership and zero consequences or follow up from the gyms I forced to see him daily at my workouts. They took forever to fix broken machines. There were multiple machines that were broken for over six months. I would not recommend this gym.
I'm truly sorry to hear about your experience at the gym. It's completely unacceptable for any member to engage in verbal abuse, and it's disappointing that the situation wasn't resolved to your satisfaction. Your feedback is valuable, and we will ensure it's passed on to the appropriate management for further review and action. To discuss more about it, please reach out to us at (604) 882-4653.
Expérience fantastique: I have been training with Tavleen for six months. I have lost 10 lbs of visceral belly fat, improved my posture to the best it has been in my life and my overall health is the best it has been in 20 years. I highly recommend Tavleen to anyone who wants results. She’s is gently persuasive and tenacious. Her impressive credentials, a masters in physical therapy, show in her knowledgeable instruction. A true professional trainer in every respect.
Wow, thanks a ton Byron for sharing your awesome experience! We're stoked to hear about your incredible progress with Tavleen. She's truly passionate about helping clients like you reach their goals. Your kind words mean a lot to us all. Keep up the fantastic work, and we're here for whatever you need on your fitness journey
Expérience fantastique: I cannot recommend Mohammed Khan enough as a gym trainer! From the moment I started my fitness journey with him, I've experienced nothing but professionalism, expertise, and unwavering support. Mohammed goes above and beyond to tailor workouts to individual needs, ensuring maximum results and safety. His extensive knowledge of fitness and nutrition is truly impressive, and he patiently educates his clients every step of the way. What sets Mohammed apart is his genuine passion for helping people achieve their fitness goals. He motivates and inspires like no other, making each session challenging yet incredibly rewarding. Not only is Mohammed an outstanding trainer, but he also creates a welcoming and inclusive atmosphere in the gym. His positive attitude is contagious, and I always leave feeling empowered and energized. Whether you're a beginner or a seasoned athlete, Mohammed's personalized approach guarantees success. Thank you, Mohammed, for your dedication and commitment to helping me become the best version of myself. I am grateful to have you as my trainer and look forward to continuing this journey together!
Thank you so much for your heartfelt recommendation! It's truly gratifying to hear about your positive experience with Mohammed Khan as your gym trainer. His dedication to tailoring workouts, coupled with his passion for helping clients achieve their fitness goals, sets him apart. We're thrilled to have him on our team, and we're excited to continue supporting you on your fitness journey. Here's to reaching new heights together!
Expérience fantastique: I've been thoroughly enjoying and reaping the benefits of receiving personal training here. My personal trainer, Tavleen, is a wonderful mentor who cares deeply about my goals and progress.
We're thrilled to hear that you've been thoroughly enjoying and benefiting from your personal training sessions with Tavleen! It's wonderful to have such a dedicated mentor who genuinely cares about your goals and progress. Keep up the great work, and we're excited to continue supporting you on your fitness journey!
Expérience fantastique: I had a great training experience with Vish one of gold’s gym’s personal trainers. He was very detailed and would always check up on you to ensure the program was being followed. His program was detailed and easy to follow. I would recommend Vish if you are looking to get into a training program!
That's fantastic to hear about your positive training experience with Vish at Gold's Gym! It sounds like he provided excellent attention to detail and personalized support throughout your program. Thanks for recommending Vish for anyone looking to start a training program; we're lucky to have him on our team. Keep up the great work, and we hope to see you continue to thrive in your fitness journey!
Expérience fantastique: I recently joined Gold’s Gym Langley. Mohammad Khan is my personal trainer there; he is knowledgeable, always encouraging, and he continuously adjusts the program as per my requirements. In short, he is awesome. I am already seeing positive results but there is a long way to go :) In addition to being certified in strength training and nutrition, he also studied psychology, which puts him in a unique position to understand the client’s mental & health condition and better help them achieve their goals. The facility is also good, there are a variety of machines but the machines matter only so much. The guidance and continuous support make all the difference. So if you are planning to start your fitness journey, I would highly recommend Mohammed.
It's fantastic to hear about your positive experience at Gold’s Gym Langley with Mohammed Khan as your personal trainer! Mohammed's knowledge, encouragement, and adaptability in tailoring the program to your needs are truly commendable. His background in strength training, nutrition, and psychology adds an extra layer of expertise that benefits clients like you on their fitness journey. Your progress so far speaks volumes, and we're excited to continue supporting you on your path to reaching your goals. Thanks for recommending Mohammed and Gold’s Gym Langley to others looking to kickstart their fitness journey!
Expérience fantastique: Vish is a great personal trainer. He is very knowledgeable. I have trained with him for about a year now.
It's wonderful to hear that you've had a great experience with Vish as your personal trainer! His knowledge and expertise must have been instrumental in your training over the past year. Keep up the fantastic work, and here's to more progress and success ahead!
Expérience fantastique: Starting at almost 200 lbs October last year, I began my journey with Vish Rudh as my trainer. Following his tailored meal plan and workout, I've lost more than 30 lbs in almost 6 months. Aside from improving my weight, my blood pressure has also normalized, my doctor lowered my high blood medication and hopefully will remove it within a month. His dedication and guidance to my progress taught me discipline and a new way of living. I am truly grateful for the transformation I've experienced. Highly recommended!
That's incredible progress! It's clear Vish has been instrumental in your journey, not just in weight loss but also in improving your overall health. Your dedication and hard work are truly commendable. It's inspiring to hear how Vish's guidance has not only helped you achieve your goals but also instilled discipline and a new perspective on life. Thank you for sharing your transformation with us, and we're so glad to have been a part of your journey!
Expérience fantastique: As soon as I came to Canada, I signed up for Gold‘s Gym. And I started personal training with Vish. He is a trainer who kindly gives me directions and guidelines for a healthy life. I enjoy working out with him in a precise position and using my muscles. If I work out with him, I can do weights that I can't work out on my own.
It's fantastic to hear that you've had such a positive experience with Gold's Gym and Vish as your personal trainer! Vish's guidance and support seem to have made a real difference in your fitness journey, allowing you to push yourself further than you thought possible. Keep up the great work, and here's to more progress and success ahead!
Expérience fantastique: Vish is an amazing trainer! I've been working with him for almost 1 year now and have seen incredible results. He's the best trainer and has in depth knowledge of fitness.
It's fantastic to hear about your amazing progress with Vish as your trainer! A year of dedication and hard work certainly pays off, and it's clear Vish's expertise has been a key factor in your success. Keep up the great work, and here's to even more incredible results in the future!
Expérience fantastique: I had been working out for 6 years, but I couldn't feel any significant changes in my body. But after meeting Vish, everything changed completely. He has the perfect program to build muscle and strength. It's been 8 months since I started with him, and not only has my muscle mass increased, but my posture has also greatly improved. Achieving my personal best in the big 3 was possible because of him. Whether it's building muscle, gaining strength, or improving posture, Vish is the answer. He works at the pleasant and clean Gold Gym Langley.
It's incredible to hear how Vish has transformed your fitness journey! His expertise and tailored program seem to have made a remarkable difference in your muscle growth, strength gains, and posture improvement. Achieving your personal best in the big 3 is a huge accomplishment, and it's clear Vish played a significant role in that success. Gold's Gym Langley is fortunate to have him as part of their team. Keep up the amazing work, and here's to continued progress and success under Vish's guidance!
Expérience fantastique: If you are looking for a trainer look no further. I have been with Mohammad about two month now and the result is beyond my expectation. He is dedicated, knowledgeable, and very professional trainer. I had personal trainers before elsewhere but I can confidently say Mo is the best. Just give it a try and you will find yourself motivated and enjoy working out with him.
It sounds like you've found a gem in Mohammad! It's fantastic to hear that your experience with him has exceeded your expectations. His dedication, expertise, and professionalism are shining through in your progress. Thanks for sharing your positive experience, and here's to continued success on your fitness journey with Mohammad's guidance!
Expérience fantastique: this man has changed my life for the better. one of the best out there 11/10
It's great to hear that one of our trainers has had such a positive impact on your life! We're thrilled to know that they've made such a difference for you. If there's anything specific you'd like to share about how they've influenced you, we'd love to hear more. Thank you for taking the time to express your appreciation for our trainers!
Expérience fantastique: I started at Golds about 3 months ago and I am so happy I made the choice to make fitness a part of my routine. Tavleen has been my trainer and she is awesome! Tavleen is very knowledgeable, motivating and encouraging. The facilities are great!
It's wonderful to hear that you've found your fitness groove at Gold's Gym! Making fitness a regular part of your routine is such a positive step, and it sounds like Tavleen has been instrumental in your journey. Her expertise, motivation, and encouragement must have made a significant impact on your progress. With great facilities to support your workouts, it sounds like you're set up for success. Keep up the fantastic work, and here's to many more fulfilling workouts ahead!
Expérience fantastique: I started my fitness journey with Vish about 5 months ago and it has helped me to push myself to new limits. A very dedicated person toward his clients.
It's fantastic to hear that Vish has been instrumental in pushing you to new limits on your fitness journey! His dedication to his clients is truly commendable. Keep up the great work, and here's to achieving even more milestones together!
Expérience fantastique: I recently joined Gold's Gym Langley and it has completely surpassed all my expectations! The facilities are top-notch, always clean, and equipped with everything you need for a comprehensive workout. However, what truly sets this gym apart is the incredible staff, especially my personal trainer, Mohammad Khan. Mohammad is an exceptional trainer who demonstrates a deep understanding of fitness and nutrition. His dedication to helping his clients achieve their personal fitness goals is genuinely inspiring. He customizes each session to maximize effectiveness, ensuring no two workouts are the same. Mohammad's encouragement and expertise have been pivotal in my fitness journey, making every session both challenging and rewarding. If you're looking for a gym that offers a supportive environment with professional guidance to help you reach your fitness aspirations, look no further than Gold's Gym Langley. And if you want to elevate your workout experience, I highly recommend requesting Mohammad Khan as your personal trainer. His knowledge, dedication, and passion for fitness are truly exceptional. Thank you, Mohammad, for making such a significant difference in my life!
We are thrilled to hear about your positive experience at Gold's Gym Langley and the impact Mohammad Khan has had on your fitness journey. Thank you for sharing your feedback with us and we'll let Mohammad know about your sweet words ! Thanks again for choosing us ! :)
Expérience fantastique: Mohammed is the best trainer! So worth the $ spent, the knowledge and skills will last a life time. Would highly recommend his service, I see major results and it’s only been a month.
We are thrilled to hear about your positive experience with Mohammed! Thank you for recommending his services. We'll let Mohammad know about your sweet words ! Thanks again for choosing us ! :)
Expérience fantastique: I recently met a trainer who saw me working out with the wrong form and she approached me to help. Tavleen is so kind and accommodating! It’s nice to see trainers share their knowledge with people like myself.
Thanks for sharing! Tavleen's kindness and expertise shine through in her approach. We're all about helping members get the most out of their workouts safely and effectively. We're thrilled you had a great experience and look forward to seeing you crush your fitness goals!
Expérience fantastique: I have been training with Tavleen for 5 months now and I’m so happy with my results! Anyone looking for the best trainer in langley, look for Tavleen! She is the best!
Absolutely, thank you for sharing your fantastic experience! It's wonderful to hear about your impressive results with Tavleen over the past five months. She's truly exceptional, and we're delighted to have her as part of our team. Keep up the fantastic work, and we're here to support you every step of the way on your fitness journey!
Expérience fantastique: I've meet three different PT here, Mohammed is definitely the best one, teach really well and will help you to starch and relax.
That's great to hear about your positive experience with Mohammed as your personal trainer! It sounds like he has a great balance of teaching and supporting you in your fitness journey. Keep up the great work, and here's to more progress and relaxation ahead!
Expérience fantastique: Mohammed is the absolute best trainer he’s helped me in my journey so well for gaining weight and doing it properly. Definitely worth every penny
It's fantastic to hear about your positive experience with Mohammed as your trainer! His expertise in helping you gain weight effectively is invaluable, and it's wonderful to hear that you feel it's been worth every penny. Keep up the great work, and here's to continued success on your fitness journey!
Expérience fantastique: Our experience with Tavleen as our trainer has been amazing. My partner and I have different fitness levels and rehabilitation needs. Creating an exercise program that allows each of us to reach our goals and train together would be challenging for any trainer- but Tavleen has been able to deliver this 100% of the time. You can tell that she really has our best interests at heart, and is committed to creating a safe and supportive training environment. Tavleen is an excellent teacher for anyone starting their fitness journey. Her added physiotherapy background is an asset for anyone looking to heal old injuries or correct posture or muscle imbalance. Tavleen is a fantastic trainer and she has helped us learn so many new skills and gain so much strength. We would recommend her to anyone!
It's amazing to hear about your experience with Tavleen! Her ability to tailor programs for both you and your partner, considering different fitness levels and needs, shows her dedication. Her background in physiotherapy is a great asset, and it's clear she's helped you both immensely. Tavleen is definitely one of our top trainers here !
Expérience négative: Was a member here for many, many years before cancelling. Golds does not care about its loyal members but only cares about gouging people, thought I might rejoin but the sales manager can’t even be bothered to respond to my emails. Equipment was never upkept while I was there, machines always out of order, pool and facilities filthy. Good riddance! Better options in the area. It’s a shame because the management was a lot better years ago and would care to contact their members/ potential members.
We're truly sorry to hear about your disappointing experience with Gold's Gym. Your feedback is important to us, and we apologize for any lapses in communication and upkeep of facilities during your membership. We strive to provide the best possible experience for all our members, and we regret falling short of your expectations. We'll take your comments into consideration to improve our services and facilities moving forward. Thank you for sharing your concerns and we'll work on serving you better !
Expérience négative: Used to be a member at one point. Gym staff think the gym is golds Venice. Was looking to get a workout in for a free day pass, just cuz I was in the area visiting my parents. Wanted to charge me $26!! For a drop in!! Gouge much. Unbelievable. It’s no sweat off them to give a person a day at their gym. Once used you can’t use again, so it’s not like I could abuse it. I wanted to be up front and honest with them to save them the work on a sales pitch. Sad you treat people this way. Big reason I left and won’t consider coming back because of the attitude.
We appreciate your feedback and understand your frustration with our drop-in policy. Our aim is to ensure a fair and consistent experience for all visitors to our gym. As part of our protocol, non-local guests are required to pay a drop-in fee. We apologize for any inconvenience this may have caused. If you have any further questions or concerns, please feel free to reach out to us directly. Thank you for taking the time to write !
Expérience fantastique: Tavleen!! The last 5 months being your trainees have been incredible and we are beyond grateful to know you ❤️ My mom and I have felt a huge difference in our strength in our time with you and it’s all thanks to your help. My mom had lost a lot of muscle because of aging, causing her to feel frail and weak, but her progress has been beautiful to witness. I see her get stronger and stronger each day, lifting heavier and doing things I never thought I’d be able to see her do. We both couldn’t be happier! We both feel so much stronger and healthier because of your help. Thank you for helping us build strength and confidence, and for sharing your knowledge with us. We love and appreciate you so much ❤️
Wow, thank you for sharing such a heartwarming message! It's truly touching to hear about the incredible progress you and your mom have made under Tavleen's guidance. Her dedication to your strength and well-being shines through in your story. Witnessing your mom's journey to regain strength and vitality must be incredibly rewarding, and it's a testament to Tavleen's skill as a trainer. Keep up the amazing work, and here's to continued strength, health, and happiness for both of you! ❤️
Expérience fantastique: Love the gym, love the positive environment, just wish the juice bar opened up at 7am
We're thrilled to hear that you're loving the positive environment at our gym! Your feedback about the juice bar's opening time is duly noted, and we'll certainly take it into consideration as we strive to improve our services. Thank you for sharing your thoughts with us, and we hope to continue providing you with an excellent experience. If you have any further suggestions or questions, feel free to reach out.
Expérience fantastique: Sweet location. Dedicated squat and deadlift room is door. Didn’t seem as swamped at peak times like the Poco location is.
Hi, Liam. We’re so happy to hear you had a great experience at Gold's Gym Langley. Your review made our day. Our team works very hard to keep our members happy, but we can only do it thanks to amazing ones like you! We hope we can keep assisting in the process of reaching your fitness goals. Thank you, Gold's Gym Langley Team.
Expérience fantastique: Gold’s Gym is an absolutely great investment you can make in your health and wellness. I love the yoga options and just one class a week justifies your gym fee. Of course your fee gives you much more- the gym, hot tub, pool, sauna and many different classes. Value for money- absolutely. A great place to work out- absolutely. No regrets!!
Appreciate your feedback, it's music to our ears. We're so glad Gold's Gym Langley is a great investment for you. Our yoga options and classes cater to different fitness preferences, and we're happy to provide value for money with our range of facilities and amenities. Thank you for choosing Gold's Gym Langley, we hope to see you around soon.
Expérience positive: Best gym in Langley. But the changeroom floors and counters are always wet because of the pool and lack of paper towel in the bathrooms. Getting changed to workout and you'll potentially get wet socks. :I Lean against the counter or put your phone down and it'll be wet.
Hi, Jason. Thank you so much for rating your experience with us so highly! Thank you for the feedback, we appreciate it! - Gold's Gym Langley Team.
Expérience négative: Overall gym is not bad but there’s one employee..small fatty bald guy i don’t know his name But starts from letter D***. He has no manners how to treat with there customers, full of attitude which he should not have bcz he’s just a looser sitting behind a computer from last 5 years and someone need to tell him that he’s just a clown showing the gym to new customers and doesn’t actually owns the gym . But rest of the staff is really nice and front desk guys are really helpful and treats everyone with respect.
We appreciate your feedback, Anmol. We understand that you were frustrated with being ask to not stand behind the front desk area as it is an employee-only area. If you would be open to discussing your experience further, please reach out to us at [email protected].
Expérience négative: Overall the experience has been fine & ppl are nice, the staff are helpful when you approach them. However, the change rooms are gross, old and dirty. Always piles of hair all over the floor and the lockers look like they haven’t been cleaned in over a decade. If the gym fees are going to be this high, the entire gym should be taken care of with that money. The change rooms shouldn’t look run down and gross. The equipment is pretty much never put back after it’s used. There’s always things on the floor waiting to be tripped on. Members should be putting things back but staff should also be regularly rotating the floors to ensure things are up to par.
We apologize for any inconvenience you experienced at Gold's Gym Langley. We appreciate your feedback and will address the cleanliness issues in the change rooms. Our staff will also be reminded to ensure equipment is put back in its proper place. Thank you for bringing this to our attention. If you have any further concerns, please contact us at (604) 882-4653.
Expérience négative: I'll start by saying that I have been going to Golds for over a year and will continue to go, but the only reason that I am staying is simply because of location and lack of better options. I very much wish this was not the case as it could be way better than it is. The main reason for the 1 star review is the lack of cleanliness in the mens locker room. It is way past what I view to be acceptable. Garbage everywhere, including chewed gum and empty shampoo bottles. Every surface is gross and has not been maintained, especially the floors. Also, the hot tub is only open about 60% of the time, and if a machine is broken it takes about a month to be fixed. The lack of maintenance is astonishing, especially for how much it costs. If you enjoy a clean, well maintained gym, I would recommend going somewhere else. There are three lockers and sometimes people just leave there things all over the place, I only have one pic for now but many more could be taken to show the lack of care. I will finish by saying there are good things about the gym as well but its hard to enjoy because of the complaints above. Please if someone important see this review, I hope you are not offended and will understand that the customers should come first.
We apologize for any inconvenience you experienced at Gold's Gym Langley. We appreciate your feedback and take cleanliness and maintenance seriously. We will address the issues you mentioned in the men's locker room and work towards improving the overall cleanliness of our facilities. We apologize for any inconvenience caused by the hot tub. Please note that the hot tub is closed every Thursday to drain the water, refill it and raise it to the right temperature. Its been 1 complete year where we haven't closed the hot tub beside the aforementioned day. Please note that normal wear and tear is a part of an operating facility and now we do have a full time maintenance guy on the floor to cater to the issues in a timely manner. If you spot anything, please let us know and we will get it resolved as soon as possible. Thanks for leaving a detailed review as this gives us a chance to improvise !
Expérience positive: It's good gym and equipped with variety of sport equipments and enough roomy space. So I'm happy to become member of it.
Thank you for your positive feedback, Abdulmalik! We're glad to hear that you are enjoying our gym and the variety of sports equipment we offer. We appreciate your membership and look forward to helping you reach your fitness goals.
Expérience négative: If you value your time, money and sanity, PLEASE DO NOT SIGN A MEMBERSHIP CONTRACT WITH GOLD'S GYM. It's not worth the heartache to deal with. Even when they stop providing their services you will be charged. My experience here has been abysmal. I signed up for group classes before COVID, and paid for a membership that included them. Since then, all those classes have been shut down, and I was still charged regardless. And even for the normal time at the gym there were barely any spaces that fill up much too fast. I have tried to cancel my subscription but it's been a complete and utter mess for the past SEVERAL YEARS. I tried my best to be respectful and cordial, writing emails and calling, but have been met with nothing but a brick wall and the occasional "I'll speak to my supervisor" followed by the silent treatment. And to make matters worse, I have been told I owe increasing and absurd amounts, to the point where debt collection agencies have begun to contact me. It's been extremely stressful to be flooded by them, for costs that continue to acrew at an absurd rate and cannot seem to stop. I have gotten nothing of what I rightfully paid for, was charged more anyway, and now my Credit Score is on the line. And all the while I am powerless to do ANYTHING about it because cancellation has, again, been basically out of the question even though I have tried several times to reach out. I will never ever go to this gym again!
Thank you for sharing your concerns, and we sincerely apologize for the frustrating experience you've had with our gym. We understand the importance of your time, money, and overall satisfaction, and we regret that we fell short of your expectations. We take your feedback seriously, and we want to address your concerns promptly. To better assist you, could you please provide us with your membership details, including your full name and contact information? You can share these details via direct message or email. Our team is committed to resolving this matter and ensuring your experience with Gold's Gym is a positive one. We acknowledge the challenges you've faced with the group classes and the difficulties in canceling your subscription. We are actively working on improving our communication and resolution processes to prevent such issues in the future. Regarding the outstanding charges and communication with debt collection agencies, we sincerely apologize for the added stress this has caused. Our team is dedicated to investigating and resolving this matter promptly. Rest assured, we will work towards a fair and reasonable resolution to address your concerns and prevent any impact on your credit score. We appreciate your patience and cooperation as we work to resolve these issues. Please feel free to reach out directly to for further assistance, and we are committed to resolving this matter to your satisfaction. Thank you for bringing these concerns to our attention.
Expérience négative: MENS CHANGE ROOM AMENITIES!!!!! Currently there is only one shower that work on hot and not cold in the men’s change room! The other shower ether have 0 water or have no water pressure on hot only cold…… The saunas do NOT work ether!!. These issues haven’t been FIXED IN MONTHS…… they just slap an under maintenance sign on it. Great gym but $80 a month for extra “perks” should be keeped up on.
Expérience négative: I’ve been to other golds gym’s and they are great but In this one the washrooms are really dirty all the time Also should provide period pads or tampons even if you need to pay for them
Thanks a bunch for sharing your thoughts with us, and we appreciate your honest feedback. We're sorry to hear that the cleanliness of our washrooms hasn't quite hit the mark for you – that's definitely not the Gold's Gym experience we aim for. We recently transitioned to a new cleaning company but we have taken your feedback into consideration and let the cleaners know to focus more on aforementioned areas. If there's anything else on your mind or if you want to chat more about your experience, feel free to drop us a line. We're here for you! Thanks for being part of the Gold's Gym community, and we're committed to making things even better for you.
Expérience négative: Before you sign up you should know that it will be impossible for you to cancel without paying massive amounts of money (despite you having moved 30+kms away or any other reasons they give you on adequate terms of cancellation.) But by far the most probable situation that will occur when you decide to leave is the following: they will open multiple accounts under your name, not disclosing this to you. Then when you do decide to cancel, they will close one account, leaving the other account open - again, without telling you about it at all. And the only way you will find out is by checking your credit report and seeing this “mysterious second account” under collections. And if that doesn’t sound bad enough, this simple mistake could be the difference between you being approved for a mortgage or not. So think about that before you sign up. I will say the facility is great. But after being apart of this Golds Gym for over 2 years, I sincerely regret joining this chain and question where my judgement and understanding was upon signing up.
I appreciate you taking the time to share your concerns about your experience, and I'm genuinely sorry to hear about the difficulties you faced with our membership cancellation process. Your feedback is crucial, and it helps us identify areas for improvement within our operations. Transparency and clarity in our policies, especially regarding cancellation, are extremely important to us. It's concerning to hear that there were issues with managing your account and the potential impact on your credit report. I assure you that this is not the standard we strive to uphold. Your description of the account management situation you encountered is distressing, and I apologize for any distress or inconvenience it may have caused you. This is not reflective of our intended level of service, and we are committed to investigating and addressing this matter promptly. Your positive acknowledgment of our facility is appreciated, but it's disheartening that these account management challenges have overshadowed your overall perception of Gold's Gym. We value our members greatly and want to ensure that each person's experience is exceptional from start to finish. If there's anything specific you would like us to look into or if you have further information to share, please don't hesitate to reach out. Your insights are vital, and we want to work towards resolving any issues and making the necessary improvements to prevent such situations in the future. Please give us a call during our staff hours for one of our staff to look into this situation - (604) 882-4653
Expérience négative: TOTAL SCAM. I would have given 0 star if possible. They pushed me into buying a membership and personal training packages, signing their awful contract ,and of course, they charged me a fortune. I specifically inquired about cancellation policies because I expected to move and wouldn't be able to commute to any Gold's Gym locations. They assured me I could cancel without fees if I moved, but I don’t even want to remember how much they charged me before finally canceling my membership. It was a terrible experience dealing with the gym manager of that time,Jean, and I'm traumatized from ever considering any gym contract/packages again! I still regret not disputing all the money they charged me for both the gym membership and PT sessions, even though I couldn't use any of the sessions for months after expressing my desire to cancel my membership. The only positive aspect was my personal trainer, Michelle, who I learned a lot from, and she had nothing to do with the management's actions. Overall, the worst gym facility experience.
I'm truly sorry to learn about the negative experience you had with our gym. Your feedback is important, and I want to express my sincerest apologies for the frustration and inconvenience you've endured as a result of your interactions with our team. I completely understand your concern about the membership and personal training packages you were pushed into purchasing, especially considering the subsequent challenges with cancellation and associated charges. It's disheartening to know that our handling of your situation fell short of your expectations, causing you distress and a reluctance to consider gym contracts in the future. Normally, if you are moving 30km away from the gym and provide a copy of one of the acceptable proof of move, it should have been a seamless process. Regardless, I apologize for any confusion or lack of clarity in our cancellation policies at that time. We are committed to improving our policies to ensure they're transparent and member-friendly to prevent such instances in the future. I deeply regret any negative experiences you had with our previous gym manager, Jean. Rest assured, we take your concerns seriously and will look into this matter further to enhance our management interactions and overall customer service. On a positive note, I'm glad to hear that your personal trainer, Michelle, made a positive impact during your time at our gym. Our trainers are dedicated to helping members like you achieve their fitness goals, and it's heartening to know that Michelle played a valuable role in your fitness journey. If there's anything more you'd like to share or if you have specific suggestions on how we can improve our services, I'm here to listen. Your feedback is invaluable to us, and we're committed to using it to make meaningful changes to provide a better experience for all our members.
Expérience négative: Parking’s always full, staff is either rude or too busy to even bother you’re there. They’ll promise you that the gym is due for an equipment upgrade but nothing changes. Treadmills come to a dead stop while running and the management couldn’t be bothered less. Half of them don’t even work. Gym equipment is thrown about by other members but they will only enforce re-racking rules when it suits them. Staff is not trained in customer service at all. They only service you when they need to lock you into a contract. Forget even getting so much as a greeting while entering the premises after that. Would give it a half star rating if I could. Nothing premium about this gym. Definitely not worth $60 a month. Save your $ and look elsewhere.
Dear Anil, Thank you for taking the time to share your thoughts and concerns about your experiences at our gym. We value all feedback, as it helps us identify areas for improvement and make necessary changes to enhance our services. We apologize for the challenges you've faced, particularly regarding the parking availability, staff interactions, equipment maintenance, and overall customer service. We understand how crucial it is to have a positive gym environment that supports your fitness journey. Regarding the issues with the gym equipment and their functionality, our maintenance team is actively working to address these concerns promptly. We are committed to ensuring a safe and enjoyable workout environment for all members. Furthermore, we appreciate your feedback about staff conduct and attentiveness. We strive to provide exceptional customer service, and your comments will be used for additional training and development to enhance our team's interactions with our members. Regarding the re-racking rules, we acknowledge the importance of maintaining order and cleanliness in the gym. We will reinforce our policies to ensure all members are aware and encouraged to follow them. We are continuously working on plans for equipment upgrades. Just last month, we changed the whole lighting in the facility, got new machine and racks. Next month we are getting another Hip Thrust and a Pendulum Squat. We are committed to making improvements to provide the best possible experience. If you would like to discuss your concerns further or have any suggestions for improvement, please feel free to reach out to us at (604) 882-4653. We value your feedback and aim to address your concerns to make your experience at our gym better. Thank you for being a part of our gym community, and we hope to have the opportunity to improve your experience in the future.
Expérience fantastique: I had a great experience at Gold’s Gym Langley! I encountered a minor issue, but Dylan quickly resolved it with outstanding customer service. Thanks to him, my visit was smooth and enjoyable. Highly recommend this gym!
We sincerely apologize for any inconvenience you experienced with our gym. We understand your frustration and we apologize for the lack of communication and customer service you received. We take customer service very seriously and we are committed to providing a positive experience for all our members. Please be aware that our staff hours are until 6:00 pm on Sunday and hence no one could attend you on that day at 7pm. However will be more than happy to discuss and assist you in resolving this matter. Please give us a call at (604) 882-4653 to reach out directly to our management team. Thank you for your continued loyalty to Gold's Gym, and we value you as a member of our community. Your feedback is essential in helping us improve our services and customer experience. We appreciate your understanding, and we look forward to the opportunity to resolve this matter and welcome you back to Gold's Gym.
Expérience positive: The gym had everything I needed as far as equipment and training spaces, from the turf area with the weight sled to a room dedicated to squatting/deadlifting. Only reason I give 4 stars is it is becoming increasingly busy there. Not much you can do since they keep building apartments and condos on 200th.
Dear Ethan, Thank you for taking the time to review Gold's Gym Langley. We appreciate your feedback and are glad to hear that our gym has everything you need in terms of equipment and training spaces. Our goal is to provide a top-notch fitness experience for our members. We understand your concern about the increasing busyness at our gym. As you mentioned, the ongoing development in the area has resulted in a growing number of residents, which has impacted the gym's traffic. We are constantly evaluating ways to improve our facilities and accommodate the needs of our members. If you have any further suggestions or concerns, please feel free to reach out to us at (604) 882-4653. We value your opinion and are committed to providing you with the best fitness experience possible. Thank you for choosing Gold's Gym Langley. Best regards, Gold's Gym Langley
Expérience négative: Please don't get a membership at this gym. The facilities are nice but they are downright criminal. After moving from langley to vancouver me and my partner canceled our gym memberships as per the contract because there was no gym close to our new apartment. 2 years later they send the "outstanding balance" to a collections agency, they never tried to contact me or my partner and agreed to let us out due to us moving like we signed in the contract, but went ahead and sent to collections behind our back. Terrible way to do business you should be downright ashamed of yourselves.
Expérience fantastique: The gym was really nice, and it’s not too busy to the point you have to wait for a long time. Also Justin is very friendly, he was very helpful showing me around. Vish, who did my fitness orientation was very nice and knowledgeable with proper form and exercises.
Dear Edward Mykell, Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you enjoyed your experience at Gold's Gym Langley. Our team works hard to provide a clean and welcoming environment for all our members. We are thrilled that Justin and Vish were able to assist you and make your gym orientation a helpful and informative one. We pride ourselves on having knowledgeable and friendly staff who are always ready to assist our valued members like yourself. If you ever have any questions or need assistance with anything else, please do not hesitate to reach out to us at (604) 882-4653. We look forward to seeing you at the gym again soon! Best Regards, Gold's Gym Langley Team
Expérience négative: The ambient music in the workout area(s) is very loud. I spoke with the club manager about this on several occasions. He said that there is a new corporate policy that says that ambient music in the club should be loud. It was so loud that I had a hard time hearing my own music from my ear buds. There is also a lot of noise from power lifters dropping their weights. Also, the clip hooks/carabiners are frequently missing from the cable machines. There were no paper towels in the men's bathroom area, and I was told that this is because of budgetary concerns.
We're sorry to hear that your recent visits did not meet your expectations. We understand that individual preferences vary, and it's essential for us to create an environment that caters to a wide range of member needs. Our intention with the ambient music in the workout areas has been to energize and motivate our members during their workouts. We have consulted with our staff and other members to gauge their comfort level with the music volume, and the feedback has generally been positive and in line with our goals. Regarding the absence of paper towels in the men's bathroom area, we made a conscious decision to reduce our environmental impact by minimizing paper waste. We have provided alternative hand drying options, such as air dryers. We valued your membership here and appreciate the feedback as that helps us to do better. Thanks for writing
Expérience fantastique: Facilities are clean and place is relatively well taken care of. Good culture and the place doesn’t get as rushed as more budget gyms I’ve been to in the past. I have done personal training with Vish - would recommend as you get to learn proper form, technique, have a workout plan. Plus with the personal training, there’s a seperate room dedicated for it so you don’t have to wait or worry about rush in the general gym faculties itself. The place has decent amount of parking as well including an underground. Overall would recommend this gym and it’s personal training services.
Hello Ayaan, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you are enjoying your experience at Gold's Gym Langley and that our facilities are clean and well-maintained. It's also great to know that you've had a positive personal training experience with Vish and that our separate room for personal training sessions has been convenient for you. We truly appreciate your recommendation of our gym and our personal training services. If you have any further feedback or suggestions, please don't hesitate to reach out to us at (604) 882-4653. Thank you for choosing Gold's Gym Langley, and we look forward to serving you in the future. Best regards, [Your Name] Gold's Gym Langley
Expérience fantastique: Gold gym langley has the best trainers! Especially i learned from Albert and i could acheive my personal goal within 6 months! He taught me a lot of things and also gave me a really good program. Going to the gym was not something that i enjoyed before but now i'm really happy to workout and follow the program that Albert gave me. I see the progress and also the challenges. Albert also helped me to find and fix the mobility issues of my body that might cuase potential injury as i workout more and harder.
Hello Jung Sanghoon, Thank you so much for taking the time to write such a positive review about Gold's Gym Langley! We're thrilled to hear that you had a great experience with our trainers, especially with Albert. It's wonderful to know that he helped you achieve your personal goals within just 6 months and provided you with a tailored program. We're glad to hear that you now enjoy going to the gym and that you see progress and challenges in your workouts. It's fantastic to know that Albert was able to address any mobility issues and prevent potential injuries as you push yourself harder. We truly appreciate your kind words and hope to continue exceeding your expectations in the future. If you need any further assistance, please feel free to reach us at (604) 882-4653. Keep up the great work and enjoy your fitness journey! Best regards, Gold's Gym Langley
Expérience fantastique: I had a good experience signing up for this gym. Dylan helped with my membership concerns and gave me best deal after speaking to me in detail. It’s important to get to know your customer and provide a better deal and Dylan knows how to do that.
Hi Bushra, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience signing up at Gold's Gym Langley. We're glad that Dylan was able to address your membership concerns and provide you with the best deal possible. Our team always strives to get to know our customers and ensure their satisfaction. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (604) 882-4653. We truly appreciate your support and look forward to seeing you at the gym! Best regards, Gold's Gym Langley Management
Expérience fantastique: The Sunday spin class is so fun and inspiring working out with an NCAA athlete. Twice the results from a rec centre atmosphere. The private infrared saunas in change rooms and wood faced lockers bring this gym above grade and membership is cheaper than Plus membership close by. Do yourself a favour and tour Langley - it's not the old Gold's! So cool!
Hello Jan, Thank you so much for taking the time to leave such a wonderful review for Gold's Gym Langley! We truly appreciate your kind words and are thrilled to hear that you are enjoying our Sunday spin class and finding it inspiring to work out with an NCAA athlete. We take pride in providing a top-notch facility, including our private infrared saunas and wood-faced lockers, to create a comfortable and enjoyable atmosphere for our members. It's great to know that these amenities have added value to your experience. We truly value your support and can't wait to see you again soon! Best regards, Gold's Gym Langley team
Expérience fantastique: Great gym great vibes. All the things you would want. Just wish they were open at 6am on the weekends instead of 7am. But over all I can’t complain :)
Greetings Ben, thank you for taking the time to leave us a positive review! We're glad to hear that you're enjoying the gym and the overall atmosphere. We appreciate your suggestion about opening earlier on the weekends and will take it into consideration for future improvements. Thank you for choosing Gold's Gym Langley. If you have any further questions or concerns, please don't hesitate to reach out to us at (604) 882-4653.
Expérience négative: I’ve been a long time member here and I must say that in recent years the value feels like it has gone down dramatically. There’s a lot to be said about the condition of the equipment along with the new trainer only room that takes away from the regular members. However my concern has primarily been focused around the state of hygiene at this facility. The men’s changing room is constantly so dirty, the steam room and showers are covered in dirt and hairs all the time. There is even signs of black mold and drain flies in the corners of the steam room and showers. The underside of the seats have not been touched or cleaned in years. It is getting to the point of being a health concern. I have made mentions to the staff at the front which doesn’t seem to have any affect as it appears only the members are the ones hosing down the tile.
Dear Kam, Thank you for taking the time to share your feedback on your recent experiences at Gold's Gym Langley. We apologize for falling short of your expectations and for any inconvenience caused. We take the cleanliness and maintenance of our facility seriously, and we are disappointed to hear that we have not met your standards. We have addressed your concerns with our cleaning and maintenance team to ensure that the cleanliness and hygiene in our men's changing room, steam room and showers are up to par. We would like to make it right with you and invite you to speak with our management team directly at (604) 882-4653 to discuss your concerns further. We appreciate your loyalty as a long-time member, and hope to have the chance to make your future visits enjoyable. Sincerely, The Gold's Gym Langley Team
Expérience négative: As a long-time member of Gold's Gym, I must express my utmost disappointment with the deteriorating conditions. The gym fails to provide enough equipment during the busy rush from 4-7pm, resulting in long wait times. Moreover, half of the cardio equipment is consistently out of order, severely limiting workout options. The management's decision to invest in brand new equipment exclusively for personal training sessions leaves regular members feeling neglected and undervalued. The gym's yearly maintenance fee becomes pointless as equipment remains poorly maintained. Furthermore, the new equipment was placed in a room that used to be for public use, making the gym even more crowded. Overall, the decline in quality and lack of attention to member needs make Gold's Gym an increasingly frustrating choice for long-time members.
Dear Matt, Thank you for taking the time to leave your feedback. We are sorry to hear that you have had a negative experience at our gym. We strive to provide a positive and inclusive environment for all members. As you know, we collect a club enhancement fee from every member, which goes towards the upkeep and improvement of the entire gym. The recent conversion of the common area into a personal training area was one of the many improvements we have made to the gym in order to provide the best possible facilities and services to our members. It is important to note that all members benefit from the improvements we have made, regardless of whether they use personal training or not. The setting up of deadlift platforms and getting new Olympic bars prior to this, for example, were improvements that benefited all members, not just those who use personal training. Furthermore, we are continuously investing in the gym to make further improvements. We added a new women's steam room, which has been a great addition for all our female members. We are also going to be investing in more machines in the upcoming time and renovate the washrooms. Things are already in the pipeline. Should you have any other questions or concerns, don't hesitate to reach us out personally in the club or via call :) Sidak Gym Manager
Expérience fantastique: Gold's has a wide variety of equipment and a large facility so there is always lots of room available. I really enjoy my workouts there.
Greetings Kerry, Thank you for taking the time to share your positive experience with Gold's Gym Langley. We are delighted to hear that you enjoy our facility and the variety of equipment we offer. We appreciate your patronage and look forward to seeing you during your next workout. Best regards, Gold's Gym Langley (604) 882-4653
Expérience positive: Lots of equipment for both weightlifting and cardio. There is also a room specifically for barbell movements, like squats and deadlifts. There is an area for dumbbells too if you do DB only workouts. The staff is friendly too.
Dear Mark, Thank you for choosing Gold's Gym Langley and for taking the time to write a review. We are pleased to hear that you have enjoyed our wide range of equipment and specialized training areas. Our staff works hard to maintain a friendly and welcoming environment for all of our members. If there is anything we can do to improve your experience with us, please don't hesitate to let us know. We appreciate your feedback and look forward to seeing you at the gym again soon. Best regards, Gold's Gym Langley (604) 882-4653
Expérience négative: Moved and was looking for a gym closer . Very glad I kept my other gym memberships. We got Sucked into a contract- the best way to get a decent monthly fee but now I’m committed to full fill my 2 years. Other than location, the reason we joined was because of the hot tub and pool. Hot tub has been out of order 35% of times I have been here to work out. Back hall to pool is cold and showers are awful. No hooks or benches to keep your towel or clothing off the floor and dry and it’s too wet, dirty and cold to want to use them without having your change of clothing with you During busy times no staff putting away weights, can’t find anything. We work out in the evenings and often there are 3+ staff behind the counter, they say hi- but seem more interested in talking about their dates and looking at a hotel others phones. I asked for a discount. I’m stuck in a contract and hoped it was the least they could do for me. It took 3 months and at least 6 calls and requests to have the mama heft contact me and was told no. I’m going to ask a lawyer to go over my contact and see if I can just end it I still have my member ship with Anytime Fitness and am glad. I won’t be renewing my membership when this one’s done.
Hello Lacey, Thanks for writing a detailed review for us as it helps us do better ! Firstly, we understand the importance of the amenities, such as the hot tub and pool, that we offer at our gym. We sincerely apologize for the inconvenience caused by the intermittent closures earlier this year. We acknowledge that there were maintenance challenges that affected the availability of the hot tub during the months you mentioned. Firstly, one of the pipes that was essential for the functioning of the hot tub broke down unexpectedly. We ordered the new parts right away but because of the supply chain issues it took longer than expected. Further, there were chemical imbalances and a sudden visit by Fraser health led us to closing it. We have taken measures to rectify the situation and are pleased to inform you that the hot tub has been fully operational for a considerable period now, without any reported issues. Also, we drain the water every Thursday to fill it back in and that has helped us a whole lot in preventing these unforeseen occurrences. As for the club runs, we value your feedback and will definitely be talking to the staff to better utilize their time and are more attentive to the member needs. While we are unable to offer a discount on your membership, as our membership agreements and pricing structure are standardized for all members, we are committed to providing you with an improved experience moving forward. We value your loyalty and feedback, and we are dedicated to making the necessary improvements to ensure you have a positive and enjoyable time at our gym. We are truly sorry to hear that you won't be renewing your membership with us, but we respect your decision and hope you continue to enjoy your membership with Anytime Fitness. If there's anything else we can do to improve your experience, please don't hesitate to let us know.
Expérience fantastique: Golds has been a 5⭐️experience for me because of my personal trainer, Michelle Sallee. She is an expert in her field and she got me to a place of wellness I never believed was possible. She has stayed with me through thick and thin.
Hi, Simi. We’re so happy to hear you had a great experience at Gold's Gym Langley. Your review made our day. Our team works very hard to keep our members happy, but we can only do it thanks to amazing ones like you! We hope we can keep assisting in the process of reaching your fitness goals. Thank you, Gold's Gym Langley Team.
Expérience négative: Unpleasant experience here. I saw lots of constant reviews regarding poor management & maintenance, so I wanted to check them improved before join the gym. This is very close to my house, I expected it would be better now. The staff at front desk was not welcoming and asked too much personal information for just looking around before making decision of 1 to 2 year contract. The staff asked me fill out the visiting form , which I understand, but suddenly she put the camera into my face w/o my consent. Hey, that is too much. Is your gym CIA office?
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had an unpleasant experience during your visit to our gym. We apologize for any discomfort or inconvenience caused by our staff's behavior. We take all feedback seriously and appreciate your concern regarding the gym's management and maintenance. We are constantly working to improve our facilities, and we hope that you will give us the opportunity to better serve you in the future. Regarding your experience with our front desk staff, we apologize for any discomfort or inconvenience caused by their behavior. We train our staff to provide friendly and welcoming customer service, and we regret that you did not receive the level of service we strive to provide. We take your concerns seriously and will reinforce the importance of respecting our members' privacy during the visitation process. We understand your concern regarding the camera, and we apologize for any discomfort caused by this. We use cameras for security purposes and to monitor our facilities and its a part of the standard protocol. Thank you again for sharing your feedback with us. We value your membership and hope to have the opportunity to serve you better in the future. Best regards, Sidak- Gym Manager
Expérience fantastique: Gold’s gym in Langley is top class! Friendly and supportive staff, experienced and committed trainers, quality equipment and a facility that meets all my needs. Love it!
Thank you for taking the time to share your positive feedback about our gym! We are thrilled to hear that you enjoyed your experience with us and that you found our facilities to be great, clean, and equipped with an indoor pool. We pride ourselves on providing a welcoming and friendly atmosphere for all of our members, and we're glad to hear that our staff was able to make your experience even better. We strive to maintain a high level of cleanliness in our facilities. Thankyou for being a part of community :)
Expérience négative: there is an employee at this gym that continuously parks in the only handicapped stall available in order to charge his tesla. this has affected many different gym goers and the staff is aware this is happening and do not care. it’s actually quite disgusting the amount of privilege the owners allow their employees to have. you should be ashamed of yourselves. i’ll never be stepping foot into a golds gym again.
Hello Izzy! We appreciate you bringing this to our attention. As you may have noticed, the member who originally complained regarding this situation took down their post because of inaccurate information. We can confirm the vehicle in question does NOT belong to any Gold’s Gym BC staff member and we have spoken with the member directly to address their negative experience. Please note we take this situation very seriously and appreciate your concern. Gold’s Gym BC does not and will never condone any ableist or discriminatory actions towards any person who requires accessible parking. We have a clear protocol in place for inadequate use of handicapped parking spaces and we expect both our members and staff to equally adhere to the regulations we have in place. Additionally, please be aware there are 2 more handicapped parking spots in our parking area not shown in the photo that was posted. Gold’s Gym BC upholds values of respect and kindness for all our members and staff and will continue to do so. Thanks for your message and understanding. - Gold’s Gym BC
Expérience fantastique: Been a member here for a couple years now, absolutely love the staff and the gym itself is amazing. The facilities are great and I get lots of use out of their pool/hot tub. Definitely recommend checking it out!
Thank you for taking the time to leave us a positive review! We are delighted to hear that you have had a great experience at our gym and appreciate your kind words about our staff. We hope to continue to provide you with the best possible service and support on your fitness journey. Thank you again for your review, and we look forward to seeing you at Golds Gym Langley soon! Best regards, Sidak- Gym Manager
Expérience fantastique: By far one of the best gyms in BC, extremely clean and well maintained equipment by the amazing staff. Good vibes always. Highly recommended.
Thank you for taking the time to share your positive experience at Golds Gym Langley. We are thrilled to hear that you find our gym to be one of the best in BC and appreciate your kind words about our staff, equipment, and cleanliness. We strive to provide our members with a clean and welcoming environment to ensure a positive experience every time they visit us. We are delighted to know that you feel this way and that you highly recommend our gym. Thank you again for your review, and we look forward to continuing to provide you with excellent service and support on your fitness journey. Best regards, Sidak- Gym Manager
Expérience fantastique: Good space and equipment. Clean facility. The staff are very friendly and get to know their members . I am always welcomed with a smile from Jocelyn at the front!
Expérience fantastique: One of the best gyms in the lower mainland! I always feel welcomed the machines are super high quality for your workouts, Staff is always amazing and super helpful. Definitely recommend coming here!
Expérience fantastique: I recently visited Gold's Gym Langley and was thoroughly impressed with the facility. The gym is incredibly clean and well-maintained, with up-to-date equipment that made my workout comfortable and safe. The staff were very knowledgeable and friendly, and I appreciated the welcoming atmosphere they created. They were also able to answer all my questions and help me with my fitness goals.
Expérience fantastique: Super friendly front of house staff, always smiling. The gym itself is very clean and super modern with up to date equipment. By far the best gym in Langley&near by areas
Expérience fantastique: Since joining Gold's I have been impressed with the facility and staff. I 100% recommend this gym for anyone is the area looking to find an awesome place to workout.
Expérience négative: just heard someone who is disabled isnt able to park in the disabled parking lot because Gold Gym wont let him and they prioritize their employee’s tesla to be parked there for charging his tesla. Shame on this gym organization. I will definitely never open membership here.
Hello Warda! We appreciate your concern. As you may have noticed, the member took down their post because of inaccurate information. We can confirm the vehicle in question does NOT belong to any Gold’s Gym BC staff member and we have spoken with the member directly to address their negative experience. Please note we take this situation very seriously and appreciate your concern. Gold’s Gym BC does not and will never condone any ableist or discriminatory actions towards any person who requires accessible parking. We have a clear protocol in place for inadequate use of handicapped parking spaces and we expect both our members and staff to equally adhere to the regulations we have in place. Additionally, please be aware there are 2 more handicapped parking spots in our parking area not shown in the photo that was posted. Gold’s Gym BC upholds values of respect and kindness for all our members and staff and will continue to do so. Thanks for your message and understanding. - Gold’s Gym BC
Expérience négative: I can't understand the lack of common sense and empathy that someome can have to tell someone in a wheelchair who is trying to improve their quality of life that they will not move their Tesla off charge from the handicap parking spot. Shame on the management and owners. Disgusting behaviour.
Hello Vaibhav! We appreciate your concern. As you may have noticed, the member took down their post because of inaccurate information. We can confirm the vehicle in question does NOT belong to any Gold’s Gym BC staff member and we have spoken with the member directly to address their negative experience. Please note we take this situation very seriously and appreciate your concern. Gold’s Gym BC does not and will never condone any ableist or discriminatory actions towards any person who requires accessible parking. We have a clear protocol in place for inadequate use of handicapped parking spaces and we expect both our members and staff to equally adhere to the regulations we have in place. Additionally, please be aware there are 2 more handicapped parking spots in our parking area not shown in the photo that was posted. Gold’s Gym BC upholds values of respect and kindness for all our members and staff and will continue to do so. Thanks for your message and understanding. - Gold’s Gym BC
Expérience négative: Sad to see a staff members Tesla takes precedent in a handicapped spot to charge their car than someone with a handicapped sign. A friend mentioned this to staff and was told their staff has to charge their Tesla so they have to park in the handicapped stall to do so. If those are the values of the staff I certainly won't be attending their gym again.
Hello Erin! We appreciate you bringing this to our attention. As you may have noticed, the member took down their post because of inaccurate information. We can confirm the vehicle in question does NOT belong to any Gold’s Gym BC staff member and we have spoken with the member directly to address their negative experience. Please note we take this situation very seriously and appreciate your concern. Gold’s Gym BC does not and will never condone any ableist or discriminatory actions towards any person who requires accessible parking. We have a clear protocol in place for inadequate use of handicapped parking spaces and we expect both our members and staff to equally adhere to the regulations we have in place. Additionally, please be aware there are 2 more handicapped parking spots in our parking area not shown in the photo that was posted. Gold’s Gym BC upholds values of respect and kindness for all our members and staff and will continue to do so. Thanks for your message and understanding. - Gold’s Gym BC
Expérience négative: Not allowing someone to use the handicap parking because it's saved for staff is disgusting! Staff member needs it to charge their Tesla. If a staff member needs a parking stall with the charger tell them to pay for the stall and put a sign up saying 'reserved'. GOLD GYM STAFF SHAME ON YOU!!!!
Hello Shareen! We appreciate you bringing this to our attention. As you may have noticed, the member took down their post because of inaccurate information. We can confirm the vehicle in question does NOT belong to any Gold’s Gym BC staff member and we have spoken with the member directly to address their negative experience. Please note we take this situation very seriously and appreciate your concern. Gold’s Gym BC does not and will never condone any ableist or discriminatory actions towards any person who requires accessible parking. We have a clear protocol in place for inadequate use of handicapped parking spaces and we expect both our members and staff to equally adhere to the regulations we have in place. Additionally, please be aware there are 2 more handicapped parking spots in our parking area not shown in the photo that was posted. Gold’s Gym BC upholds values of respect and kindness for all our members and staff and will continue to do so. Thanks for your message and understanding. - Gold’s Gym BC
Expérience fantastique: Great facility and even better staff. Came in with a back injury trying to find certain machines my physio recommended. No other gym had it, some didn’t even bother checking. Ashton from Langley location went above and beyond and not only helped me find the machines I was looking for, but was kind enough to show me other machines that might help as well. I went in thinking of trying a 1-day pass and walked out with having signed up. They made it easy.
Hi, Aman. We appreciate the kind words and are glad we could provide you with a positive experience!
Expérience négative: Good gym except there are wayyyyyyy to many people. My normal workout hours is now 3 from 1.5 due to continuously waiting for equipment. Update. They did get a new equipment. Guess what, they are only for personal training I guess I will be canceling my membership as soon as they run out
Hi, J. At Gold's Gym Langley, we aim to provide positive experiences at all times. We are going to get newer equipment soon that should help with this concern :)
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