
Informations sur Cave Athletics Inc
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Notre commentaire de FitFit Canada sur Cave Athletics Inc :
Cave Athletics Inc, situé à Delta, Canada, est considéré par beaucoup comme l'une des meilleures salles de sport de la région. Les utilisateurs soulignent constamment le personnel amical et serviable, qui contribue à une atmosphère propre et accueillante. Les installations sont bien entretenues, offrant un large éventail d'équipements, y compris des zones de boxe et diverses machines de musculation, ce qui le rend adapté à tous les niveaux de fitness.
De nombreux avis mettent en avant l'accessibilité 24/7, permettant aux membres de s'entraîner à leur convenance, et l'environnement spacieux qui évite l'encombrement. Les clients apprécient l'engagement de la salle de sport envers la propreté et l'entretien, notant que les équipements sont régulièrement vérifiés et en bon état.
Bien que la plupart des expériences soient très positives, il y a eu des plaintes isolées concernant le service à la clientèle lié à la gestion des adhésions. Cependant, la direction s'efforce de résoudre ces problèmes pour améliorer la satisfaction des clients.
Dans l'ensemble, avec son superbe ambiance, ses excellentes installations de boxe et un fort sentiment de communauté, Cave Athletics Inc est fortement recommandé par ses membres.
Services, machines et classes dirigées
Cave Athletics Inc: Avis
Expérience fantastique: Probably the best gym I’ve gone to so far. Very friendly staff, good machines and a great atmosphere to workout.
Expérience fantastique: The gym have best boxing bag
Expérience fantastique: This gym have the best
Expérience fantastique: Spacious and technically all the equipment you need to achieve your fitness goal. Everyone is respectful and the staff promotes it as well.
Expérience fantastique: Really good experience and good environment
Expérience fantastique: Best gym in delta
Expérience fantastique: Been here boxing and lifting weights for quite some time and gotta say that this gym's got it all I wanted. It's peaceful and friendly.
Expérience fantastique: Friendly staff, great gym to work out in
Expérience fantastique: Great gym. Great staff
Expérience fantastique: This is a good gym I will recommend
Expérience fantastique: This gym is very sanitary, good community, and lots of equipment available. Also Dave is the GOAT
Expérience fantastique: Super clean and not overly busy! Definitely would recommend! Dave is super helpful as well!
Expérience fantastique: Good environment very good gym
Expérience fantastique: Great gym, great trainers and great staff. Most of machines are available, enough room for working out freely. They also helps in teaching mixed martial arts.
Expérience fantastique: Love the vibe, very helpful staff and all the required machines available. Keep up the good work
Expérience fantastique: Friendly people, good equipment, and a great boxing room. The coaches are respectful and hard on you, but that's a good thing since it's how you grow.
Expérience fantastique: Love working out there they have all the equipment and specially love there boxing area.
Expérience fantastique: Spacious, good staff, and available 24/7 perfect gym
Expérience fantastique: A perfect gym for every level
Expérience fantastique: dave is very nice with the customer service,overall its gud gym
Expérience fantastique: Best gym by far
Expérience fantastique: Love the gym atmosphere and the accessibility of 24 hours is a great help
Expérience fantastique: Best place to train yourself. You got all the machines you want and a cool atmosphere.
Expérience fantastique: Nice gym and sales guy DAVE was very good. Everything is good.
Expérience fantastique: Awesome gym totally recommended.
Expérience fantastique: Great Gym and descent plans. Dave is really nice and professional when it comes to helping clients.
Expérience fantastique: Good gym nice aura
Expérience fantastique: Staff is very helpful Good place to work out
Expérience fantastique: Good staffs, 24 hours availability, near by.
Expérience fantastique: I have great experience with cave athletics which helps me to stay fit.
Expérience fantastique: I experienced that cave athletics is the Best gym ever.
Expérience fantastique: Will recommend this Gym, Great services and. Good environment for workout
Expérience fantastique: Good environment, great services, have all equipments
Expérience fantastique: After enquiring, all the gym in my locality . I can now finally say this is the best gym in north delta & surrey.
Expérience fantastique: I visited many different gym but here Environment and equipments are very good
Expérience négative: Don't adhere to your own policies. Discriminatory attitudes from staff and others. Dishonest billing practices. I'd give you zero stars but for some reason that's not an option.
Dear Jamie, Sorry to hear that you have had an unpleasant experience at Cave Athletics. We value customer experience and safety with utmost priority. Upon addressing your concerns regarding discriminatory, abusive and disrespectful behaviour. We have multiple incident logs from your membership account regarding demonstrations of aggressive and disrespectful behaviour towards other members of the facility. The most recent incident was a log of verbally aggressive and abusive language that was used towards a staff member. Cave Athletics has a zero tolerance policy for such unacceptable behaviour. Following this incident, your membership was terminated effective immediately. Hence, prompting your 1-star review. This renders your review to be of bias complied with a lack of factual information. Upon calling our office line you were reported unjustifiably inciting curse words, as well as threats towards Cave Athletics staff on August 8th, 2024. Following this your membership was terminated immediately as per our policy. Terminating a membership is not a decision we take lightly, however, the circumstances created by you were grave enough for us to have to take this stringent decision for your account with us. In addition to this, you had a declined payment towards the gym for which you were not even charged the NSF fee. In summary, if any further threats are observed to be incited towards, staff, members, management or any property associated with Cave Athletics Inc., we will have no choice but to get local authorities involved to further address this situation with you. Regards, Team Cave Athletics Inc.
Expérience fantastique: Great gym, they got everything covered here from training to boxing. 10/10 recommend
Expérience fantastique: Yalla habibibi nice gym make me big man.
Expérience fantastique: good coach, good gym. love to train here
Expérience fantastique: It was a really smooth registration at the gym with Dave.
Expérience fantastique: Great staff and vibe in the gym!!
Expérience fantastique: The gym had excellent equipment, friendly staff, and a motivating atmosphere that kept me coming back for more
Expérience fantastique: it’s really good gym …
Expérience fantastique: Good comfy gym in the heart of surrey with clean equipments and best staff.
Expérience fantastique: Great gym, gym equipment and great customer service
Expérience négative: Used to love this gym but things are getting ridicululous now. I'm not sure how many times I have showed up to this gym in the past 6 months and the water has not been working. No running cold water inside of a gym is crazy. On top of that half or most of the cables are almost always out of order. Over the last 12 months they were out of order more times than not. I used to really love this gym but with this is getting out of hand. I've seen that youve replied to my review. Great job. You have figured out that I have not used my actual account for this review since I do not want issues with the owners of this gym. Secondly, 12 sets of cables is a flat out lie. The red set of cables in the middle of the gym has one side out of order. The other two sets of cables by the dumbells consistently for the past year has had one if not two sides not working at all. There are 4 sets of cable machines, and two of them often have issues. The "complimentary water" is great, when its working. Theres been frequent issues with the water machine being out of order just over the past 6 months.
Dear Aliza Khan, Thank you for taking the time to share your feedback. We take all reviews seriously and strive to ensure our facility meets the highest standards. We have thoroughly investigated your claims and found that they do not reflect the experiences of our members or the values we uphold at Cave Athletics. We take pride in providing a clean, safe, and welcoming environment for everyone who visits us. The complimentary alkaline water service we provide gets regular maintenance and filter change service every 5 months as per regulatory standards. Additionally, upon further investigation into your review, you are not part of our past or present memberhip database. Addressing the issue regarding cable machines, we have 12 sets of cabels machines available in the facility. In case of damage, the standard timeline for maintenance staff to attend is 3-4 weeks. If there is anything specific you would like to discuss further, please feel free to contact us directly at office line provided on google or email us at [email protected]. We are committed to addressing any concerns and ensuring a positive experience for all. Thank you for your understanding. Best regards, Cave Athletics
Expérience négative: Disgusting management Very Rude staff members They dont have manners talk to their customers Specially girl in office their in the mornings Unprofessional way talk to people
Dear Nav Singh, Thank you for taking the time to share your feedback. We take all reviews seriously and strive to ensure our facility meets the highest standards. Firstly, You are not a part of our past or present membership database. We have thoroughly investigated your claims and found that they do not reflect the experiences of our members or the values we uphold at Cave Athletics. We take pride in providing a clean, safe, and welcoming environment for everyone who visits us. Upon further investigation, it has come to our attention that there have been incidents where attempts to access our facility without proper authorization were made by yourself alongside a member who had been prevousily informed that they couldn't do so. This compromises the safety and security of our members and staff, and we address such matters with utmost seriousness. To further the seriousness in this matter, staff was faced with abusive behaviour from yourself and fellow gym member on multiple occasions. We have a zero tolerance policy in abuse towards a staff member. We are committed to ensuring a welcoming and safe environment for all our members. If you have any legitimate concerns or experiences you would like to discuss further, we encourage you to reach out to us directly at [email protected]. We are here to listen and assist in any way we can. If there is anything specific you would like to discuss further, please feel free to contact us directly at our office line listed on google. We are committed to addressing any concerns and ensuring a positive experience for all. Thank you for your understanding. Best regards, Cave Athletics
Expérience fantastique: Friendly staff, clean and judgment free environment. Highly recommend
Expérience fantastique: Amazing gym. Dave is always helpful, and the staff is nice and accommodating. Gym is clean and all the equipment works well. Highly recommend Cave to everyone !
Expérience fantastique: Love this gym! Amazing staff!
Expérience fantastique: This gym is great! It's 24 hour access, all the machines are high quality, it's cleanliness is maintained regularly and best of all, everyone is really friendly. 10/10 :)
Expérience fantastique: This gym is great they have lots of equipment, and it's clean.
Expérience fantastique: Cave athletics is my favorite gym! They have great equipment & it’s a very clean and inviting atmosphere. Definitely check this place out!
Expérience fantastique: AMAZING AND VERY CLEAN GYM ! Very well equipped with a welcoming environment. The staff is always ready to help. I can see why it’s a busy gym !
Expérience fantastique: One of the best gyms I’ve been too. I travelled here from out of the country and experienced amazing service from the staff, they helped me with a week pass during my stay. Gym is very clean and equipment is in great condition! Will be my go to gym whenever I come back! Highly recommend to everyone!!
Expérience fantastique: Sick gym. positive atmosphere, clean space. HIGHLY recommend. the personal trainers are amazing.
Expérience fantastique: I just joined cave last summer and it’s been such an enjoyable experience. The staff are super friendly and the gym is always clean and vibrant. Keep it up!!!
Expérience fantastique: Clean, 24/7 access, friendly staff, diverse machines, and kickboxing classes. Ideal for all fitness levels and schedules. A top choice.
Expérience fantastique: I highly recommend this gym for its exceptional services and facilities. With its 24-hour accessibility, cleanliness, and top-notch equipment, it provides unparalleled convenience and comfort to fitness enthusiasts. The well-maintained facilities and wide array of quality equipment ensure an optimal workout experience for individuals of all fitness levels.
Expérience fantastique: Super clean and convenient! The staff is amazing. My fav gym in town!
Expérience fantastique: One of the best gyms I’ve been to! Great equipment and services!
Expérience fantastique: TRANSFORMATIVE ENVIRONMENT. This gym will motivate you to become the best version of yourself. Love this place!!
Expérience fantastique: Very good gym kind staff and lots of equipment
Expérience fantastique: Great gym great staff. Music is always bumping highly recommend.
Expérience fantastique: Excellent service, clean equipment and everything you need to grow your fitness journey
Expérience fantastique: Very clean gym and the environment is really good, plus the staff is friendly. Had awesome experience working out in this gym. Definitely recommend this gym.
Expérience fantastique: “This gym is awsome, I come here all the time and the people and staff are amazing
Expérience fantastique: Amazing gym, Very helpful staff, amazing equipment
Expérience fantastique: Cave Athletics changed my attitude of finding any possible excuse to not go to the gym to having legitimate reasons to always go. Thank you staff for creating an encouraging and fun atmosphere.
Expérience fantastique: Clean gym, well maintained equipment, 24 hour convenience and lots of support to aid in meeting your goals.
Expérience fantastique: Great place, good people. Nice staff and clean gym. 10/10
Expérience fantastique: Great gym. Convenience of 24 hour gym with ample well maintained equipment and an environment where everybody knows your name! A supportive environment where your goals are a priority. Amazing staff and ownership, keep up the greatness @ Cave staff!
Expérience fantastique: Great Clean gym. Ive been boxing there for months. The staff is amazing, theres a lot of machines. The boxing coach and facilities are the best i’ve ever seen. It’s 24 hours which is great for a high school student like me.
Expérience fantastique: Super clean gym, friendly staff and, a wide variety of machines. The 24 hour gym is convenient for all schedules. Overall a great environment to be in.
Expérience fantastique: Its very good gym of the town and all staff members are very cooperative also environment of the gym very good main point is that gym is very neat and clean
Expérience fantastique: Best gym in the area!! Very good boxing area and enough equipments to stay fit!
Expérience fantastique: Top quality coaching and 24/7 gym access for boxers all levels.
Expérience négative: This is the icky of all gyms around. It's so dirty all the time and smells like bad BO. Not a place to be for Women with all the cringe brown guys eye balling you. The blond lady "Shyanna" I think her name is, is AMAZING! she made us feel as comfortable as she could whenever we are there. The place needs a Deep Clean and some Better Management. Seems to be geared to young Stinky men. Do Better Cave!!!!! I will NOT be renewing my Membership.
Thank you for your feedback. Our staff adheres to a strict standard of cleanliness throughout the facility and is maintained throughout the day and deep cleaned during the graveyard hours. Regarding your comments about other people. gym members, we must insist that respect and inclusion are core values of our community. Discrimination of any kind is not tolerated. We are committed to providing a welcoming environment for all members . We invite you to contact us directly to discuss how we can better serve all our members. To further investigate, we have reviewed our membership database and you are a non-member and we have zero records of your existence rendering your review to be irrelevant.
Expérience fantastique: good gym all machines are always available all the time good experience
Expérience fantastique: It’s a well maintained clean gym. Fees is reasonable.
Expérience fantastique: Great gym. Well maintained machines and clean
Expérience fantastique: good gym worth a money staff and member are good
Expérience fantastique: I love this gym after being back after 2 years it still has its hard atmosphere
Expérience fantastique: Good staff, good prices and night shift guy with glasses is amazing
Expérience fantastique: nice!! environment…. gym is clean and new workout machines ✔️
Expérience négative: I was not going there from more than 1 month. 2 days ago, they charged the payment for next 2 weeks. So today, I went there to cancel my membership. The guy in the office asked me to pay 1 more month of fees right away in order to cancel my membership. After the argument, he failed to show me the policy of charging 1 month of payment in advance. Then he said “Ok, pay 1 payment for 2 weeks”. He literally started negotiating with me because he did not have any valid reason to not to cancel my membership. Then he also said “Why are you not paying? Nobody says anything, they just pay and leave”. Then he said, “I will email you the policy that you signed by tonight” and he asked me to walk out and said “I cannot cancel your membership”. Please educated your staff and stop scamming people. ♂️ Disgusting experience ever had.
Dear Aayush, We sincerely apologize for the frustration and inconvenience you experienced. Our goal at Cave Athletics Inc. is to provide clear and fair membership policies. Regarding your concern, our policy states that members with non-contract memberships need to provide one calendar month's notice in writing, accompanied by a signature on a cancellation form at our Club location. During this notice period, any outstanding dues are required to be settled. This is standard practice to ensure a smooth transition for both parties. We value your feedback and will address this with our staff to ensure our policies are communicated clearly and respectfully. We strive to maintain integrity and transparency in all our interactions and regret any misunderstanding. We appreciate you bringing this matter to our attention. Best Regards, M Customer Relations, Cave Athletics Inc.
Expérience fantastique: Good gym and we always get time in we didn’t’ had to wait to long for the machines.
Expérience fantastique: Best gym in the town ! you can always get your spot even in the busy time. Highly recommended
Expérience fantastique: Best gym in the town ! you can always get your spot even in the busy time. Highly recommended
Expérience négative: 31 dollar cancelation fee. I want to cancel my gym membership because of full time school and they want to charge me for an additional month. Literally makes no sense when other 24/hr gyms charge $9.99 bi-weekly. This is what supporting local businesses gets me. This gym charges me $15.5 bi-weekly and when I go inside there’s always a broken machine.
Expérience fantastique: Great gym ,has everything you need. Machines/equipment is always available and wiped down/respected by the patrons.
Expérience fantastique: I’ve been too other gyms in Surrey- Fitness world, Anytime Fitness, and Fit4Less but this is by far the best gym. Not too crowded not too low, it has the best gym bro community. Well maintained equipments and number of options to hit different parts of the body. Also very clean gym!
Expérience fantastique: Great gym experience, all the machines you'll need and an awesome bunch of people running it. Trainers will push you to get the most out of your workouts and get you to the best performance you can achieve. Always a pleasure to come for some exercise and to see the friendly staff. Especially Dave. Dave's the best.
Expérience fantastique: Great gym very friendly and nice equipment
Expérience fantastique: I came here for a month in Surrey and have found the best gym here. They got all machines and best squat racks. Also excited to have a boxing arena.
Expérience fantastique: Great gym. Nice atmosphere and everything
Expérience fantastique: It’s a very good gym. Have lots of free weights and nice workout area.
Expérience négative: Very bad cancellation policy. Tried to cancel it but they put it on hold. Then again started to charge my credit card. Now again I called them and they told me they will again charge $31 for it to get it cancelled. Pathetic customer service
Expérience fantastique: Been a member since December 2017. Would always recommend Cave Athletics over any other gym! Very clean, carry almost every machine, organised and peaceful place to be at! To Cave:please get a calf raise machine, maybe a forearm machine and few decline benches.
Expérience fantastique: I really like the vibe of the gym overall. The staff is very supportive as well.
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