Fitness World

Expérience fantastique: Busy place but has everything you need and the staff are all very friendly!

Expérience négative: I actually like a lot about this gym but I have never been to a gym with such an unpleasant odor and musty feeling in the air it's uncomfortable tn in particular whole sections smelled pretty bad I've worked out at a lot of gyms some times there is a bad smell or musty feeling but never like this gym

Expérience fantastique: I do my personal training with Nick. He’s an awesome trainer, he’s helped me with being more consistent in the gym, and he’s also given me a rough diet plan to help with my goals physically. He’s always pushing me past my limits, which is awesome for me because he’s made me do things and lift weights that I wouldn’t have thought I’d be able to do. The gym’s got great amenities, and everybody is super helpful as well, which makes it easier for me to want to go gym here. I highly recommend this gym, and highly rate Nick as a personal trainer!

Expérience positive: Not bad, super busy but what can you do. We appreciated the drop in option, $15 bucks. Served us well while we were on holiday

Expérience fantastique: Pedro was my PT and he was amazing to work with! He created a plan specifically for me and my goals and I made so much progress working with him! Definitely recommend! Thanks Pedro!

Expérience fantastique: I signed up to do some PT sessions with Nick and it's been a game-chanher. After 4 sessions and training in-between myself I've gained 7lb of muscle and brought my total body fat % down from 20.3% to 15.6%. His workouts are challenging, but fun, and have pushed me closer to my fitness goals. I definitely feel stronger and more comfortable in the gym after working with him. If you're looking for results and a trainer who knows what he's doing, Nick is the guy!

Expérience positive: A little over-crowded for my tastes, and they keep doing offers to get more people in. I realize 100% capacity is probably the business goal, but multiple times I can't find an open treadmill, finding a parking space is getting tough even in early afternoon, and for a long time the free weights area has been standing-room-only packed. The lat pull/tricep extension standing stations are usually full. The staff are nice and friendly. If you only want to do weight machines, which you're sometimes forced to do, you're kind of okay to find one, but not always. Usually they open up fairly quick, though. Even the dance studio area is getting very full for doing miscellaneous stretches and such. It used to be an oasis nobody knew about for stretching. I just miss the old days of not feeling as crowded here :) There is also often a treadmill or a machine here or there that is out of order. Only one faucet in men's room gives hot water; the other two are either ice cold or cold/lukewarm. It took me months to figure this out, so now I only use the sink that is hot water. (Not the best scenario for cleanliness/germ killing if 2/3rds of the time people wash their hands with cold water. Considering a fair percentage of guys don't wash their hands here anyways after going to the bathroom, I guess it's a good thing people wipe down machines after using them.) In terms of cleanliness, in general, it can be better for sure... mainly the washroom area and counters are sometimes problematic, and sometimes is a smell in there -- but I think they may have done things to make it better(?), as I don't think the smell has been as bad lately. The windows fog up very easily so you can't see outside sometimes, maybe there is no way to combat that, I don't know, but it would be nice to not have the fog so much. Overall, I'm glad I'm a member, but really hope they slow down with the promotions that are getting more and more people in. The crowds aren't just seasonal either. Even during the other seasons of the year last year it was quite busy

Expérience fantastique: Osi was very helpful and friendly. He helped me to get a membership fast and easy. 5⭐

Expérience fantastique: I just came into the gym to have 3 free day trial. But ended up joining the gym todayArif was very informative and funny. He explained how things work in the gym and told me the great promotion deal. That made me join the gym today. I couldn’t miss the great deal of promotion. I hope I will come to this gym 4-5 times a week. And get stronger and fit. Wish me luck

Expérience positive: Location is great, as well as the fact that it has female section, make me feel comfortable. Gym is spacious and has many machines effectively arranged which is why me and my husband chose this place. People are polite and clean after themselves most of the time. Can be crowded during peak hours, but that is normal. Unfortunately can't say positive feedback towards management as they were not very supportive unless it's about you spending more.

Expérience négative: This place is absolutely feral. Filthy and no one treats the place respectfully, least of all the staff. Why bother putting weights away when you just throw them somewhere. Total mess, poorly maintained, poorly run.

Expérience négative: I had a bad experience with the manager a few days ago, I believe her name was Eve. I saw her being rude to some members and even some of her staff. I’ve also heard of some people who have had bad experiences with her so I highly do not recommend this gym!!

Expérience fantastique: This gym offers a fantastic variety of equipment and well-maintained facilities, making every workout feel efficient and enjoyable. The staff is friendly and knowledgeable, creating a motivating atmosphere that keeps you coming back.

Expérience positive: This location is absolutely amazing for my husband and me! The staff are so welcoming and friendly, and even when the gym is buzzing with people during peak hours, it never feels overcrowded or unappealing. We genuinely love coming here—it’s such a great vibe! I’ve seen some comments about cleanliness, but honestly, I think that’s more on a few careless members than the gym itself. It’s frustrating when people don’t clean up after themselves, but overall, the staff do a great job keeping the space nice for everyone. Now, here’s the thing: I’m giving 4 stars because there’s one HUGE opportunity that would turn this gym into a 5-star dream for me (and so many other parents out there): child-minding services! Seriously, if you added child care, I would be here every single day without fail. My kids would love coming, and having that service would get me off the couch and into the gym consistently. Plus, my husband and I could work out at the same time instead of juggling turns—what a game changer that would be! Adding child-minding would make this gym irresistible for families and parents like me. I’d not only come daily, but I’d also tell every mom friend I know about how fantastic this place is. It’s such a win-win for everyone! Please, please consider it—it would make a world of difference!

Expérience négative: They are the worst! They do everything to charge you more. When I joined, they once charged me extra for the last month. Then when I cancelled my membership, they said you have to pay for the last month. I told them you have already charged me for it but they ignored me and said that was for a different reason. Now, I am being charged even after that one last month is finished and they only say “our manager is not here and he will contact you” They don’t answer phone at all and whatever you want to tell them you have to go there in person! Also, it’s super crowded and they have no limit for how many people they give membership to. If you go there at peak hours, everywhere smells sweaty as their ventilation cannot handle that many people.

Expérience fantastique: Osi was really helpful and encouraging into my subscription to the gym, very nice and professional. I like the environment and energy on fitness world. 5/5☆

Expérience fantastique: Kevin’s class is the best. Always come all the way from Richmond for his classes. But only for limited schedule due to work and time. Should keep him with more classes ‍↕️

Expérience fantastique: If you want a caring, knowledgable and professional personal trainer that can change your body and your life look no further than Gabriel at Fitness World. What I learned from him in 12 sessions will last a lifetime. Simply put - he is brilliant.

Expérience fantastique: Osi helped me out today, he was super helpful and kind. He did not waste time and got me an amazing offer!

Expérience négative: despite the fact that the price for the membership is reasonable, they try to take as much money from you as possible. if you want to lower your status, you have to pay extra. when you want to close the membership, you have to pay 2 more times. when you buy a membership, no one tells you about this!!! of course, it is written somewhere in small print, but no one warns you about it. the gym is in terrible condition, as are all the exercise machines, although this is due to such a small price for the membership. in general, it is better to overpay than to go to this gym. here you will be forced to pay many more times.

Expérience fantastique: I love the gym and its facilities; they truly have everything needed for a proper workout.

Expérience fantastique: The staff members are very nice and supportive! As soon as I came into the gym today I saw Arif and Cat giving me a big smile which made my day.

Expérience fantastique: Arif was excellent at giving me and my friend a walk through the gym before signing up for a membership. Very knowledgeable and very friendly overall!

Expérience fantastique: Arif is very friendly and knowledgeable about the amenities and the best plan for each individual. You can tell he has a passion for his job and wants to share it with others. Wonderful service overall!

Expérience négative: **UPDATE: Owner replied acknowledging the limitations of signage but over private email refused to compensate me for the $86 ticket, and charged me past my cancellation date. Stay away. ** Original Review: You get what you pay for at this gym. Cheap monthly rate but the place is way overcrowded, dirty, and lots of old/broken equipment. At my last workout I had to change my routine because two of the machines I needed were broken + I came downstairs to an $86 parking ticket for backing into a “pull forward only” spot, even though I parked safely, caused no issues and the sign did not say you’d get a ticket/be towed etc… Ridiculous. Have cancelled my membership.

Expérience fantastique: I took Kevin’s spin class and it was a solid workout! Kevin is a thoughtful and knowledgeable instructor, he really pushes you to go the extra mile. Also, the music he curates for each class are bangers

Expérience fantastique: I had a fantastic experience with Kevin, Pixie and Meredith's fitness classes and I'm consistently impressed with each experience. Each instructor brings their own energy and expertise, making every class enjoyable and challenging in the best way. They are all pleasant, supporting and motivating. I always leave feeling energized and looking forward to the next class.

Expérience fantastique: Alexis from front desk will get YOU RIGHT. He always greets with a big smile and is filled with positive vibes. Truly a diamond in the rough

Expérience positive: Plenty of different equipment but FAR too busy now, feels like a zoo and seems to keep getting worse.

Expérience fantastique: My first time here was nice and Eve and Izah were very helpful!

Expérience fantastique: I joined Fitness World Kitsilano in June and decided to sign up for some personal training. My trainer was Gabriel and I must say he exceeded all of my expectations. Extremely knowledgeable and professional. I learnt so much and was so inspired I ended up signing up for sessions all summer. I learnt a lot and it honestly changed my life, I have never felt better. If you are looking for an awesome personal trainer, I recommend Gabriel. 5 stars!

Expérience fantastique: Great gym! Fantastic value too!

Expérience fantastique: Keely is pretty nice and sweet. She made the process quick and easy

Expérience négative: The facility requires a new cleaning professional. The attached photographs were taken at 6:00 AM. Additionally, when I initially arrived at this location, the staff ensured that the weights were properly reracked. However, they are now scattered throughout the facility. It appears that the women's-only section is being neglected.

Expérience négative: The Asian women at the front desk have a very bad attitude, are very impatient, not flexible, lack of training, or the management is anyone can go, if this is the case, I will ask my nephew to interview, the poor front desk service (only for the few female front desk), several male front desk service is very good, very patient, they know what we need for fitness, Instead of taking a selfie with your phone and having a really bad attitude like a couple of heavily made-up girls at the front desk

Expérience fantastique: Izah and Keely at the front desk were absolutely fantastic! So friendly and helpful and made me feel very welcome when signing up:)

Expérience fantastique: Keely and Izah were incredible! Helped us sign up and answered all of our questions, amazing!!

Expérience fantastique: Good gym environment! The people around are very nice and the front desk service was really nice.

Expérience fantastique: Taylor is an AMAZING trainer! The sessions have been tough but at the same time very enjoyable. best gym experience

Expérience négative: I have very serious problems with head office for failing to investigate formal complaints and making false allegations and accusations. I had problems with Renee from head office who falsely accused me and lied about the circumstances surrounding a legitimate complaint that filed against aggressive staff members. Renee is danger to everyone’s safety and wellbeing.

Expérience positive: Really great gym tons of machines I think the women’s section could be improved with a better layout of all the machines and the yellow lighting is a bit depressing.

Expérience fantastique: Its a great gym well equipped. Cant beat the price

Expérience fantastique: I always have a fantastic experience with the front desk staff at Fitness World Kitsilano. They are always welcoming, professional, and genuinely attentive to each member's needs. Their friendliness and efficiency make checking in a breeze, and they are always ready to assist with any questions or concerns. Their positive attitude truly enhances the overall atmosphere of the gym. Highly recommend their outstanding service! Shoutout to the Irish girl Keely who goes out of her way to greet me any time I come in and makes me feel extra welcome as she knows I used to struggle with anxiety at the gym. She is a gem ‍♀️

Expérience fantastique: This Gym is great! Eve was super helpful I totally recommend coming to this gym, it’s super clean and organized.

Expérience fantastique: Mornings! FW mornings is the place to be. S/o to Jimena and Keely for making morning workouts heart-warming. They remember my name each time I come in :) Thanks Keely & Jimena

Expérience négative: This gym continues to charge my card after canceling my membership with them. I received verbal “confirmation” of the final payment that would be charged when I cancelled, only for the gym to continue to charge my card. They also charged me the coop fee long after canceling my membership. This is theft. Strongly advise to go elsewhere. The person who processed my cancellation is named Jimena. I also asked for paper confirmation of my cancellation initially and she refused to provide me with one. I know of at least 1 other instance where she negligently processed an unauthorized charge with another member. Use caution when dealing with her.

Expérience fantastique: Lot of machines, and friendly staff. Osi made me feel comfortable on my first visit, really appreciate it.

Expérience négative: On Jan 9th I had scheduled a gym tour and I was ready to sign up for a membership. Except for the fact that when I got to the gym, it was so crowded you could barely move and the gentleman that was supposed to provide a customer service and sell the membership completely ruined my plans. I don’t usually write reviews, specially bad reviews, but I believe some things cannot continue to happen. The gentleman that showed me the gym was clearly not willing to work. I don’t know if he is on his notice or what, but he didn’t care at all about his job. Showed me the gym as if I was the 1000 person of the day, showing on his face that he actually didn’t want to attend me. Plus during the “tour” he was extremely rude to every single person that approached him with any question or request. I don’t understand how this person is still employed. I felt sorry for the people that tried to get any help from him. Felt embarrassed and even said “it is ok you can help them”. He didn’t care at all. There was an elderly lady asking for help with the hydro massage and he completely ignored her. I don’t know if he was not on his best day, but it was determinative for me not to sign up with him and give him any money from the sale of my membership. On the other day I looked for another gym closer to work and the approach was completely different. I signed up with them instead. Please care about customers and customer experience. I know your gym is full and you probably don’t need another membership, but I hope other people don’t accept poor service because “there is nothing we can do”. Yes there is! And by not accepting this, we encourage businesses to do better.

Expérience négative: One of the employees at this gym Keely is beyond rude to customers. I have observed her being a Karen multiple times to several long time members. Highly disrespectful, not a good fit.

Expérience positive: I’ve been a member here on and off for years. If I could, this would be a 2.5 star review. Here’s the details: Pros: - good sized gym with lots of equipment, usually not too hard to get a good workout, even when it’s busy - members are friendly enough - change rooms are clean enough. - I never see influencers monopolizing equipment to film or anything - free 2 hour parking Cons: - staff don’t seem to do anything. Wipe stations are often empty, and there is always weights and plates and stuff EVERYWHERE. They say they do a nightly reset, but this is absolutely not true from my observation. - the messy state basically gives a lot of people the idea that it doesn’t matter, so members leave stuff all over the place. - when equipment or anything breaks, it takes forever to get fixed and/or just never gets addressed. - the hours of opening are not ideal for many early birds or night owls.

Expérience fantastique: Fitness world is a great gym, with super positive vibes. The trainers and employees are super friendly. Cat helped me to find a membership that suits my lifestyle. She was super patient and I felt like we were friends. I have a hard time talking to strangers but she made it so easy and convenient to get my fitness journey started!! Can’t wait to get as muscular as her

Expérience fantastique: Cat and Jove at the front desk were so lovely and welcoming, they really made me feel at home at fitness world the other day. Cats hair looked fantastic and her accent is fun! As a fellow international student this made me feel extra comforted. Jove was a nice accessory to Cat at the front desk. Overall, power duo!

Expérience fantastique: This is a great gym. It has a wide variety of training equipment, the premises are clean and neat, and the staff are friendly. They also have a great selection of personal trainers.

Expérience fantastique: From kindness and joy, I can 100% affirm that the staff, specifically Osi O (the goat) are caring, and invested in the clientele as well as fitness world being the best gym in the city hands down

Expérience fantastique: Great Gym!! I worked with Dylan Hunt, in my opinion the best fitness trainer I have been come across and has a great understanding of the human body. He helped fix an issues I had lingering with my shoulder for the past 6 months in 5 sessions. Highly recommend. If you go visit Dylan

Expérience fantastique: I started going to another location before this one @ kits and definitely this is the best location! Despite it’s always crowded, I always find equipment, I looooove the women area of course there are things that could be better but def there are more pros than cons. I like all different classes you can attend here, especially Kevin’s classes (his classes are fun, he explains every exercise, corrects you and take good care of everyone attending his classes)

Expérience fantastique: I’ve been training with Gabriel for some time now and it’s been amazing. He’s patient and understanding while still pushing you to do your very best. Highly recommend.

Expérience fantastique: I’ve been training with Gabriel for the past few months, and it has been a game changer in terms of my physical progress and weightlifting knowledge. Gab has an extensive background in personal training and offers a versatile program specifically curated to each client’s needs. He has significantly boosted my understanding of proper form, nutrition, and various workout programs that I can apply to all my future weightlifting endeavors. Please consider him as your next personal trainer; he will undoubtedly enhance your gym progress as he did mine.

Expérience négative: Very big and complete gym, friendly enough staff. However, it's insanely overcrowded and dirty, and the gym culture here is horrible. People hog multiple machines or equipment overall and refuse to share it with others. The staff never patrols the gym, so people get away with literally everything. I've had arguments with people because they use multiple things at the same time and no staff in sight. Like, this insanely crowded gym is not the place to do super sets! Read the room, people! Lots of people also don't clean after themselves and leave trash everywhere (especially the disenfecrant wipes). I'll have to keep coming because it's the only place around that has every machine that I need but definitely not happy about it.

Expérience fantastique: I’ve been training with Gab from Fitness World Kits and it has been an absolute game changer. In just a few months I’ve noticed a huge change in my body, fitness, energy levels, and overall health. Learned a ton about how to exercise properly that will be invaluable moving forward. Highly recommended!

Expérience fantastique: First, a little context. I've always done some sort of physical activity and currently play sports regularly, but I've never joined a gym before. I was suspicious about paying for memberships and using machines. However, since I received free sessions for participating in the Vancouver Marathon, I said "why not?" Lucky for me, I also got a free session with a personal trainer, so I gradually became loyal. I couldn't be happier with the decision to have purchased a membership and continued working with Gabriel Franchi. The facilities at the branch I go to in Kitsilano are comfortable, with an adequate variety of machines and an attentive staff that makes you feel welcome. And as for Gab, you can tell he knows his job and enjoys it. He has a mix between coach (accompanies, motivates, inspires you to persevere) and teacher (demonstrates knowledge, teaches you with patience and corrects you compassionately). Maybe these characteristics are to be expected for a personal trainer, or maybe not, remember that this is the first time I go to a gym and I have no point of comparison. But anyway, my experience working with Gab has been enriching and now I know that going to the gym is not just about lifting weights. There is a whole world of fitness, self-care and mental toughness. I recommend it. For sure

Expérience négative: The AC still has not been fixed, the summer is over! it is crazy hot inside, the gym being crowded does not help. you always have to wait for the machines. At least it is cheap.

Expérience fantastique: GREAT TRAINER ALERT! For anyone seeking a trainer who excels in both Hypermobility management and post-surgical rehabilitation, look no further than Dylan Hunt. His 5-star service is a testament to his commitment to his clients’ health and fitness goals. Following a surgical injury, Dylan’s guidance has been instrumental in my recovery and rehabilitation. His comprehensive approach, above and beyond attitude, and deep understanding of proper technique have me feeling stronger and more confident than I ever have in and out of the gym. I wholeheartedly recommend his services to anyone looking to improve their physical well-being with a knowledgeable, compassionate, and skilled fitness professional. + Hats off to Osi for the recommendation. Thanks Fitness World!

Expérience fantastique: I’ve been doing personal training with Dylan Hunt for nearly a year now and he is just the best. He’s made me feel so comfortable in the gym when at first I was so nervous about it all. He’s so lovely, understanding and overall just makes the whole workout so enjoyable. Cannot recommend him enough he really is the very best :)!!

Expérience fantastique: I've been training with Bryn for about a month now, and my experience has been transformative. Over the years, I've struggled with consistency at the gym, often due to a lack of visible results and a persistent sense of self-consciousness. I also found it challenging to hold myself accountable for the factors outside the gym that affect my health and wellness. I've had trainers in the past, but none have worked out—until I met Bryn. With her, I've found a newfound enjoyment in going to the gym. She has been a guiding force in my journey toward my fitness goals, consistently going above and beyond to support me both in and out of the gym. Bryn holds me accountable and motivates me to persevere through the toughest workouts, gradually boosting my confidence to the point where I now look forward to gym sessions, even on my own. In just a month of training with Bryn, I've seen results faster than ever before. She is an absolute joy to train with, and I couldn't have asked for a more perfect trainer. If you're looking for someone who truly cares about your progress and well-being, Bryn is the one to go to.

Expérience fantastique: I’ve been training with Dylan the last 2 weeks and its made a world of difference! He was able to pin point exactly what I would required to achieve my goals based on the mechanism and flexibility of my body. He also took his time to know more about my lifestyle and eating habits and made recommendations which were super helpful! I look forward to my session with Dylan because he is very comfortable to be around, down to earth and is super lovely to chat with! Super recommend him for anyone needing some direction or boost at the gym and a wonderful person to facilitate that! Thanks Dylan!

Expérience fantastique: A super well equipped gym and easy to access. My trainer Dylan H is remarkably excellent. He listens very carefully to the needs and goals of the client which has not been my experience of many trainers elsewhere. He is very personable and has good positive energy which is a huge plus. Dylan knows just how far to push and how to carefully make sure you are executing a given set. I cannot speak highly enough of him and would gladly recommend him in the highest terms. Kudos Dylan! A very satisfied client Robert Taylor

Expérience fantastique: I started with fitness world Kitsilano a month ago and I love it! The massage chairs have really loosened me out

Expérience fantastique: Really great gym if you are looking for somewhere with lots of equipment. I really enjoy the recovery section, which is such an awesome added bonus for any gym to have. Staff are super friendly and welcoming aswell!

Expérience fantastique: Kevin Feng is the best trainer He deserves better.

Expérience fantastique: Great gym! They have great cardio equipment including Keiser spinning bikes. Great location too.

Expérience fantastique: This review is specifically for Kevin Feng and his spin class. He is fantastic and welcoming. He is personal and friendly. He listens to input and follows up on it. It's a great class and a wonderful instructor. Thank you kevin!

Expérience fantastique: I started working out in the fitness world Kitsilano location a month ago. The facility is well maintained, has a lot of equipment. Since I had no experience working out before, I joined the classes most of the time. I joined Worx, Hiit, Tabata, Pedal, Zoomba, and Total body strength. I tried to exercise every day in different formats of working out. Each class was so exciting. Especially I joined Kevin Feng’s classes many times. At the beginning, my schedule was mostly fit with his classes, but now his classes have become my routine. He designed his training to fit every level of trainees, even for beginners. He explained which muscles we should activate for certain exercises and corrected postures to work out more efficiently. Sometimes he pushes trainees to achieve harder goals. When I first started his classes, it was very challenging for me, but a month later, I feel my body is much stronger, my muscles are more toned. I started enjoying working out. I highly recommend this Kitsilano Fitness World and Kevin’s classes.

Expérience fantastique: Ive been going all of Kevin fengs. And only Kevin’s classes. He helped me a lot and my friends. He’s the nicest and best. Thank you so much kevin see you soon.

Expérience positive: Edit: as my initial review was empty. I prefer the Cambie location over this one. Staff aren’t friendly or as helpful as Cambie. The only PRO of this place is that it looks “cleaner” because the Cambie location is older. That’s about it.

Expérience positive: Decent gym, but overpriced for what you get and it gets insanely busy. The layout of the gym is not optimal or intuitive and only a tiny space for stretching. Don’t even have a proper water bottle fountain.

Expérience fantastique: I have been training with Kelly for about 3 weeks now and it has been great! She is an amazing trainer. She is very considerate and listens to my needs. She is very knowledgeable, patient and we do have fun together. I appreciate her reaching out to me after sessions to make sure I feel OK and helps me meet my nutrition goals. I cannot recommend her enough! :)

Expérience fantastique: Love this gym, everyone behind the desk is very friendly and welcoming. I would highly recommend coming here! :)

Expérience fantastique: Saghar Faridi is a WONDERFUL personal trainer! She is so supportive and has been a crucial part in helping me reach my fitness goals. She's always willing to answer any of my questions or concerns, and has taught me workouts that are tailored to my body and needs. Her caring nature helped me build my confidence and comfort level at the gym, and she has been such a good friend to me!

Expérience négative: If you're injured or sick, you need a doctor's note(!) in order for them to not charge your card. Try to resolve it, and management is absolutely inept and inhospitable. The gym is ok but dealing with the staff is an unpleasant experience.

Expérience négative: The staff is very nice but the cleaning needs work.

Expérience fantastique: Saghar Faridi is a great personal trainer! She really listened to my goals and designed workouts accordingly. I appreciate her kindness and making me feel comfortable without any judgement. She was always ready to answer any questions I had about nutrition and fitness. Thanks to her I gained some valuable knowledge and also learned the proper form for certain exercises and machines that I had never used before. I highly recommend!

Expérience fantastique: I am happy every time I come here. Spacious space A variety of exercise equipment, clean, comfortable and everyone working here, the manager and trainers are very friendly. Especially Saghar, she is a lovely trainer and gives great advice. This place makes me feel like a second home.

Expérience fantastique: I started attending this gym last year, since then I’ve had the pleasure of pairing up with Saghar Faridi as my personal trainer, she has truly elevated my experience at the gym and I look forward to my sessions even the ones on my own. She is always challenging me to do better. This gym has a women’s section where you can work out without feeling like cis dudes are watching you, and is fairly spacious except when you come at a super busy time.

Expérience fantastique: It’s a great experience for me. Saghar Faridi made a different experience of gym for me. She is one of the best personal trainer. She set sessions time for me and guide me to achieve a healthier body and lifestyle. Thank you to Fitness World for introducing me to Saghar.

Expérience fantastique: Had multiple sessions with Saghar, she is a motivating personal trainer and has extensive knowledge regarding how to train and build your body. Definitely recommend her if you want to have some that encourages you and help you reach your goals.

Expérience fantastique: This gym has a good variety and quantity of equipment. It may be a bit crowded during weekday afternoons but if you come later in the evening it's ok. I've had Saghar for my Personal Trainer for 3 months. She is an absolute superstar! Her programs are challenging and fun! There's always new exercises I haven't tried. She's also very good at explaining each exercise and giving feedback on my form. Above all, she's great at listening to what I want and adjusting the program to target certain areas of my body. She also offers really good dietary advice. Thank you Saghar!

Expérience fantastique: I’m enjoying my time here! Ashley is a great trainer helping me understand work outs in an enjoyable way. The gym wasn’t too crowded whenever I went, and is also clean and organized. There was a minor issue, but the manager was quick and professional about solving my inconvenience, and I’m super grateful for that.

Expérience négative: Gym is pretty good. The weights are there, although often scattered around the place. There has been an attempt made to revitalize the gym with new equipment, and a reshuffle of the floor space, however, I feel as if the customer service is always lacking. Those at the front are generally on their phones in recent months, and the management is super pushy. I spoke to a short Asian lady (manager I presume) a while ago about cancelling my membership and she seemed to not listen to my needs at all, and only considered the businesses needs to grab every cent out of my pocket with the cancellation fees, moving fees, fees to abort my first child etc (you know the drill). Hence the 2 star rating, I started a membership at golds recently and cannot recommend how much better that gym is, not only customer service wise but equipment wise too.

Expérience fantastique: Anna and Jules helped me a lot they are so amazing. They are the reason why I upgraded my membership they save me so much money And then I got a free water bottle because he told me to just tell five of my friends to come. All of them came to the gym and they talk to Joe and Ana and they love them.

Expérience négative: How's this location rated at 4.3? AT BEST it's a 2, here's why: 1) Very frequently BADLY overcrowded. At times, especially in the evening, 80-90% of all workout spaces and machines are occupied, and members take their time, frequently hogging the space while checking out their cellphones or whatever. 2) Closing really early at 10 PM (Mon-Fri) and 8 PM Sat-Sun. Used to be 24/7 Mon-Fri! For such a busy location 11 PM Mon-Fri should be the norm. 3) TERRIBLE housekeeping - garbage (mostly antiseptic wipes) lying around on the floor for hours, soap frequently out in the changeroom, NO PAPER TOWELS (good luck blowing your nose). On the plus side, there is at least SOME privacy in the men's shower with walls between the stalls (but no doors), and several small enclosed changing areas with doors inside the changeroom (men's, anyway). The front desk staff is friendly. Recent renovations increased available space and brought in new exercise equipment, though crowds became even bigger, it appears. Fitness World needs to get things fixed.

Expérience fantastique: I just finished 5 personal training sessions with Kevin and would definitely recommend him to whoever wants to build a workout journey. It was my first time having personal training in my life and I hadn’t been a big fan of exercising at the gym. He tried to understand what I wanted to get from going to the gym (you know what, I honestly didn’t have any specific goal or idea) He helped me to spend my time better there by training me on all the pre-workouts and how to use exercise equipment. Very kindly asked me what kinds of exercise I wanted to focus on before he just started each step(that also helped me to think about exercise proactively) I was inspired so much by feeling how much he loved his job and was willing to support me. He was very encouraging, listening, and knowledgeable. I am really thankful to have him as a personal trainer and can work out together. Especially, the class with Kevin teaches me many exercise techniques which help my daily workout a lot in the gym! I hope to keep having a class with him. Also, all the staff were very mindful, Keely helped me at the very beginning and encouraged me to have a trial PT with Kevin. I am very appreciative. (she explained to me about everything with patience) I brought one of my friends there already and more likely recommend Kevin and FW Thank you!!

Expérience fantastique: Kevin is the best trainer I’ve ever had. He gave me amazing advice on the bench press and taught me from top to bottom thoroughly and in a way that both a beginner and experienced lifter like myself could understand and gain valuable knowledge from. He also showed me new types of training methods for isolation exercises and pushed me in a way that I simply couldn’t achieve training with other trainers or by myself. Extremely satisfied and happy with my training session with Kevin! Regardless of your background in fitness and training, Kevin is a great choice!!

Expérience négative: Ok staff, slow service, dirty facility for an ok price. Equipment is good but still 100$ of fees (not including membership) in first 2 months they dont really tell u about.

Expérience fantastique: For anyone looking to get an awesome personal trainer, Dylan Hunt is your guy! Not only he is knowledgeable, friendly and professional, but he is also patient when explaining how to avoid getting injured when doing any exercise. He also pushes me to get the most out of my workouts, keeps me motivated and also keeps an eye on my nutrition. I'm happy having him as my personal trainer and I can recommend him 100%.

Expérience négative: I have been a member for over 6 years. Due to personal reasons I have not been able to attend the gym for more then 6 months. Unfortunately I needed to cancel my membership due to personal and financial reasons. I asked to have the 30 day payment after cancellation waived or decreased for financial reasons but was not given any support from management or staff. I also had difficulties when I asked to pause my membership previously for personal reasons, I spoke with management and again was offered very little support and felt pressured to keep my membership. I had planned on returning to the gym in about a year but after my experience it’s not likely I will be returning to this gym.

Expérience fantastique: I have been training / boxing with Alex for some time now, and I can confidently say that he is an exceptional trainer. Revised text: I have been training/boxing with Alex for some time now, and I can confidently say that he is an exceptional trainer. with Alex for some time now, and I can confidently say that he is an exceptional trainer. He is knowledgeable, professional, and really knows how to push me to reach my fitness goals. The facility where he works is top-notch, with state-of-the-art equipment and a clean, welcoming environment. I highly recommend both him and the facility to anyone looking to improve their fitness level.

Expérience fantastique: My experience at this fitness world location has been amazing. The facility is top notch, everything you need to have a good workout is available. I highly recommend getting a personal training package, the price is great and results are even better. I had the privilege to train with JogPaul, who from the start took interest in creating a workout schedule and a meal plan and continues to check in on my progress. Thanks to all the staff for always being avalable and making it feel like home.

Expérience positive: This gym is fine. I've been to other locations and comparatively this location is more crowded (equipment wise), the cardio equipment shows more damages, and the free weights are more likely to have the label worn off so you don't know what its exact weight is, but they have more unique machines and a ladies only section so that's cool. It works.

Expérience négative: Osi helped me renew my membership as I had been a member before and then cancelled. I asked him to give me the lowest cost monthly membership and he charged me $65. I asked him if this was the annual upgrade fee and that I wouldn't have to pay one in 2024 which he said yes to. Upon reviewing my receipt I noticed that I was still scheduled to pay the annual upgrade fee this February, so I asked Osi about it which he then said the $65 was a signing fee because I signed up for the cheapest option. I feel that this was untrue because 2 days earlier I was offered a $0 signing fee and had a friend sign up shortly after me for a $0 signing fee for the same membership plans. Trying to switch to the Cambie location but the reps here are impossible to get ahold of.