Informations sur Fitness World
Heures d'ouverture
- Dimanche: 8h-20h
- Lundi: 6h-22h
- Mardi: 6h-22h
- Mercredi: 6h-22h
- Jeudi: 6h-22h
- Vendredi: 6h-22h
- Samedi: 8h-20h
Notre commentaire de FitFit Canada sur Fitness World :
Fitness World à Burnaby, Canada, est une salle de sport accueillante et amicale qui propose une variété d'équipements de haute qualité et des options d'entraînement personnel. De nombreux membres ont loué le personnel, en particulier Rico, pour leur serviabilité et leur dévouement à offrir une excellente expérience. Les points forts de Fitness World incluent :
- Un environnement propre et bien entretenu.
- Une large sélection d'équipements et de cours.
- Un personnel amical et attentif, toujours prêt à aider.
- Un stationnement pratique et un accès facile aux installations.
Cependant, certaines critiques ont émergé concernant les heures de pointe, où les équipements peuvent être encombrés, entraînant des temps d'attente plus longs pour les machines, surtout pour les haltérophiles sérieux. De plus, il y a eu des mentions de la nécessité d'améliorer l'étiquette du gymnase parmi certains clients. Malgré quelques préoccupations occasionnelles concernant la disponibilité des équipements en période de forte affluence et la propreté des vestiaires, l'ambiance générale reste solidaire et axée sur la communauté. Fitness World s'efforce de prendre les retours au sérieux et d'améliorer continuellement l'expérience des membres.
Services, machines et classes dirigées
Fitness World: Avis
Expérience fantastique: Danielle P at the front desk was really helpful! Signed up the same day.
Hi Laura, Thank you for the fantastic review! We're so happy to hear that Danielle was able to assist you and make your sign-up process smooth and easy. We’re lucky to have such a dedicated team member, and we’re thrilled to have you as part of our gym family! Looking forward to seeing you soon! -Abhishek
Expérience fantastique: Very welcoming, great staff at the front counter
Hi Asia, Thank you for the wonderful review! We're so glad to hear you felt welcomed and had a great experience with our front counter staff. We strive to create a friendly and supportive environment for all our members, and your feedback means a lot to us. We look forward to seeing you again soon! -Abhishek
Expérience fantastique: I really love this Gym experience ! Was awesome !
Hi Juan, Thank you so much for the fantastic review! We're thrilled to hear that you had such an awesome experience at our gym. We’re committed to providing a great environment for all our members, and your feedback means a lot to us. We can't wait to have you back! -Abhishek
Expérience fantastique: I have had a membership forever with fitness world and have gone to a few different locations. I decided to work with a personal trainer at the Lougheed location and started working with David Noda. He is absolutely amazing. He has helped me so much in the last 2 months. He is always so positive and encouraging. I really love working with him and highly recommend him if you are looking for a trainer that is amazing, supportive and so great to work with.
Hi Liane, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that David has been such a positive influence on your fitness journey. It’s clear that his encouragement and support are making a real difference, and we couldn’t be happier to have him on our team. We’re grateful for your kind words and the recommendation! We’re excited to continue supporting you as you work towards your goals. Keep up the great work, and don’t hesitate to reach out if there’s anything we can do to assist you further. -Abhishek
Expérience négative: Culture at this GYM needs a makeover ASAP. Too many people occupy the equipment as if it’s their own only to sit on it and flipping their phones. Worse: most of the time people reject work in even if you ask nicely. FW needs to take proactive actions to make the gym more proficient. During the your tour, pay attention to how many people are sitting on the equipment and walk away if you see many as it’s gonna be an uphill battle to actually make use of the money you paid.
Hi Sunny, Thank you for taking the time to share your feedback. We genuinely value all input from our members, as it helps us identify areas for improvement. We’re sorry to hear about your experience with equipment availability and gym culture. We agree that a respectful and efficient gym environment is essential for everyone’s success, and we take your concerns seriously. We are actively working on creating a more welcoming and productive atmosphere by addressing behavior on the gym floor and encouraging members to be mindful of others. We’re also exploring ways to better communicate gym etiquette, including more visible reminders and staff engagement, to ensure everyone has access to the equipment they need when they need it. We appreciate your suggestion about paying attention to equipment availability during tours, and we’ll certainly take it into consideration as we continue to improve. If you’d like to discuss your experience further or have any specific recommendations, please don’t hesitate to reach out to me directly at [email protected] . We're committed to providing the best possible environment for all of our members. -Abhishek
Expérience positive: Work out regularly here. Although it’s not a bad gym, it gets very crowded, the more useful machines are always taken and I’ve noticed allot of people sit at machines on their phones. The staff in my experience are very friendly when you’re looking to sign up but less so after you begin using the gym, but this common in most places. If you’re looking for a quick workout, cardio or classes, it’s a decent place. But if you’re looking for a reliable strength workout, I’d be prepared to wait a while for some machines.
Hi Tyron, Thanks for your feedback! We’re glad to hear you enjoy the gym, but we understand the frustration with crowded machines and wait times. We're actively working on improving equipment availability and encouraging better gym etiquette to ensure everyone gets a fair chance to work out. If you have any other suggestions or concerns, feel free to reach out to me at [email protected] . We appreciate your input as we continue to improve. -Abhishek
Expérience positive: If you get to the gym right at opening there's no problem getting a spot on equipment but if you go after work or in the new year it's nearly impossible.
Hi Tamara, Thank you for your thoughtful review! We're glad to hear that you enjoy the gym and can easily find equipment when you arrive early. We understand that after-work hours and the busy New Year season can make it more challenging to find available equipment, and we’re always working on ways to improve the overall experience for all our members. We appreciate your feedback and will continue exploring solutions, such as optimizing our schedule or adding more equipment, to better accommodate peak times. In the meantime, feel free to reach out to us if you'd like advice on quieter hours or any other concerns. Thank you again for your review and for being part of our gym community! -Abhishek
Expérience fantastique: Friendly, reasonably priced clean gym with access to a variety equipment
Hi Aaren, Thank you so much for your fantastic review! We're thrilled to hear that you enjoy our friendly atmosphere, clean environment, and variety of equipment. Our team works hard to provide a great experience for all our members, and your feedback means a lot to us! We’re grateful to have you as part of our gym community, and we look forward to continuing to support you in your fitness journey. If you ever need anything or have any suggestions, don’t hesitate to reach out to me at [email protected]. Thanks again for the 5 stars! -Abhishek
Expérience fantastique: The staff is really caring and it's a very clean gym.
Hi Metin, Thank you for the kind words! We're so glad to hear that you’ve had a positive experience with our caring staff and clean gym. We take great pride in creating a welcoming environment for all our members, and your feedback truly means a lot to us. We look forward to seeing you again soon! -Abhishek
Expérience fantastique: Staff are extremely helpful, especially Rico who has helped me with many problems. Instructors for the class are amazing too! The new gym layout is good and lots of high quality and maintained equipment. Very good gym!
Hello Mavis, Thank you so much for your wonderful review! We’re thrilled to hear that our staff, especially Rico, has been so helpful to you, and that you’ve had a positive experience with our instructors and the new gym layout. We're also glad you appreciate our high-quality, well-maintained equipment. Your feedback means a lot to us, and we’re excited to continue providing you with a great gym experience! -Abhishek
Expérience positive: Great equipment. Often quite busy
Hi Eric, Thank you for your review! We're glad to hear you appreciate our equipment. We understand that it can get busy at times, and we’re always working to improve the experience for our members. We hope to continue providing you with top-notch facilities and service! -Abhishek
Expérience positive: Was shown around the facility by representative Rico and his professionalism was top notch. The gym was clean and the equipment was some of the best I've seen. Highly recommend for anyone wanting to get/stay in shape.
Hi Joseph, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Rico provided you with excellent service and that you were impressed with the cleanliness of our gym and the quality of our equipment. We truly appreciate your recommendation and look forward to supporting you on your fitness journey. If you ever need anything else, don't hesitate to reach out to me at [email protected]. -Abhishek
Expérience fantastique: I recently had an amazing experience at Fitness World Gym at lougheed town centre. From the moment I walked in, I was greeted with a warm welcome from Rico, who was incredibly knowledgeable and passionate about his job. Definitely one of the best employees, He took the time to understand getting my membership back and provided great support. The gym itself is well-equipped, clean, and has a great atmosphere. I loved the variety of classes offered, and the supportive community made working out enjoyable. I highly recommend this gym to anyone looking to improve their fitness – you won't regret it! Five stars all the way!
Hi Massimo, Thank you so much for your glowing review! We're thrilled to hear about your positive experience at Fitness World Lougheed. Rico is indeed a standout member of our team, and we're so glad he made your return to the gym smooth and enjoyable. It's great to know that you appreciated the variety of classes and the supportive atmosphere—those are key elements we strive to provide for all our members. We truly value your recommendation, and we look forward to continuing to support you on your fitness journey. Thanks again for the five-star review! -Abhishek
Expérience positive: Fitness World Lougheed Been a member of FW going on 30yrs. FW Lougheed has great parking availability and access to FW is also easy. Every morning Rico awaits us with a . The gym itself is airy with equipment spaced decently. There are ares for heavy weight lifting, body bulders, aerobic rooms, stationary bikes and joggers, and many standard maintence weight machines. As a senior, I do miss the EGYM for its even smooth tension, but slowly getting use to the other gyms machines, albeit lower weights. The clientele are respectful and friendly. Recovery room has been a great asset to the gym and not overly used. Locker room is decently clean, plenty of shower stalls and lockers. Showers are well used and the grout could get a bit more attention. Other than a few items of personal preferences, this FW has done me well over the yrs and I expect to be a member here long into the future. Now if only there was room for the EGYM to return .
Hi Randy, Thank you so much for your thoughtful and detailed review! We truly appreciate your loyalty over the past 30 years—it’s members like you who make Fitness World Lougheed such a special place. We're glad to hear you enjoy the convenient parking, the spacious gym layout, and the variety of equipment available. Rico and the entire team love welcoming our members each day, and we're happy to know his positive attitude brightens your mornings! We understand your sentiments about the EGYM, and while we're sorry to hear you miss it, we're pleased to hear you're adapting to the other equipment. We’re always looking for ways to improve the member experience, and your feedback on the locker rooms and grout is invaluable for us to ensure the space is kept in top condition. Thank you again for your kind words and for being a part of our community. We look forward to supporting you in your fitness journey for many more years to come. -Abhishek
Expérience fantastique: Good layouts and fair workouts gear. It would need an upgrade for sure. Overall, I recommend this location.
Hi Kami, Thank you for sharing your feedback! We’re glad to hear you appreciate the layout and the workout gear we offer. We’re always striving to improve and are constantly working on upgrades to enhance the gym experience for our members. Your recommendation means a lot to us, and we’re grateful to have you as part of our Fitness World Lougheed community. We look forward to continuing to support your fitness journey! -Abhishek
Expérience fantastique: No complaints here! The staff are excellent, the equipment is in great shape, and everything is always clean. It’s not too busy at 8 a.m., which is perfect. My personal training sessions with Lauryn are amazing—highly recommend her!
Hi Neil, Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying your experience at Fitness World Lougheed. It’s great to know that you appreciate our team, the equipment, and the cleanliness of the gym. We’re also happy to hear your personal training sessions with Lauryn are going so well—she’s an amazing trainer, and we’re lucky to have her on the team. We’ll be sure to pass along your kind words to her! Thanks again for sharing your experience, and we look forward to seeing you at the gym again soon! -Abhishek
Expérience positive: Been a Fitness member for many years, overall a great experience . Front desk Staff ⭐️ ⭐️ ⭐️ ⭐️ (5x ⭐️ for Rico who always greats us with smile and welcome greeting, makes huge difference ) Location ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ (lots of free parking at Lougheed ) Equipment Selection ⭐️ ⭐️ ⭐️ ⭐️ ( do miss the egym and stretching area ) Bathroom cleanliness ⭐️ ⭐️ ⭐️ ⭐️
Hello, Thank you so much for your wonderful review and for being a loyal Fitness World member for many years! We’re so glad to hear that your overall experience has been positive. Rico is definitely a standout, and we’re happy to hear his warm greetings make such a difference for you. We also appreciate your kind words about our location, equipment selection, and bathroom cleanliness! We understand that you miss the EGYM and the stretching area, and we value your feedback as we continue to improve our gym experience. Thanks again for taking the time to share your thoughts, and we look forward to supporting you on your fitness journey for many more years to come! -Abhishek
Expérience fantastique: The massage chairs after workout inspires me to keep coming back. Plus Rico at Lougheed is a friendly face every morning.
Hi Kirsten, Thank you for the fantastic review! We’re glad to hear the massage chairs are giving you that perfect post-workout recovery—because who doesn’t love a little extra relaxation after a great session? And of course, Rico’s warm greeting is the cherry on top to start your day off right! We’re so happy you’re enjoying your time at Fitness World Lougheed, and we’ll be here, ready with the workouts, the massages, and Rico’s friendly face, whenever you’re ready for your next visit! -Abhishek
Expérience fantastique: Good front desk guy with the curly hair
Hello, Thanks for the great shout-out! We couldn’t agree more—Rico's curly hair and friendly demeanor are a winning combination! We're so glad you enjoy his warm welcome at the front desk. He's definitely one of the reasons our gym has such a great vibe. See you soon at Fitness World Lougheed! -Abhishek
Expérience fantastique: Excellent gym! Good equipments and staff!
Hi Mariana, Thank you for the positive review! We're so glad you’re enjoying the equipment and the staff at Fitness World Lougheed. We’re always here to support you, whether you're crushing a workout or just getting started. See you at the gym soon! -Abhishek
Expérience fantastique: Nothing but pro comments for this fantastic gym. Large variety of well maintained equipment. Professional, helpful and courteous staff, always available for questions & a helping hand. Great hours, opens early closes late. Lots of classes. Regular clients - fun atmosphere.
Hi Barb, Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you enjoy our variety of well-maintained equipment, as well as the professionalism and helpfulness of our staff. It’s great to know that our hours, classes, and fun atmosphere are contributing to your positive experience. We appreciate your support and look forward to seeing you at the gym again soon!
Expérience négative: I have been a member of this gym for more than two years. It has been a while since I noticed that the hand sanitizers are not refilled. Even though I informed the reception, they have not been refilled yet. Since the gym is one of the places with high traffic and dangerous for the transmission of diseases, it is necessary to have hand sanitizers refilled regurarly.
Hi Elham, Thank you for bringing this to our attention, and we truly appreciate your loyalty as a member over the past two years. We completely understand your concern regarding the hand sanitizers, especially in a high-traffic environment like a gym. We sincerely apologize for the inconvenience you've experienced, and we want to assure you that we are addressing the issue. We will make it a priority to ensure that the hand sanitizers are regularly refilled going forward. Your health and safety are very important to us, and we appreciate your feedback as it helps us improve. If you have any further concerns, please don’t hesitate to reach out at [email protected]. Thanks again for your continued support. -Abhishek
Expérience fantastique: New revamp of equipment is nice, has anything necessary to get a good workout in, people are nice, staff is nice and shouts out to Leah at the counter!
Hi Diego, Thank you for the great feedback! We're so glad you’re enjoying the new equipment and that you’ve had a positive experience with both our staff and fellow members. Leah will be thrilled to hear your shout-out – she truly is a standout! We’re always here to help you get the most out of your workouts, and we look forward to seeing you again soon. Thanks for being a part of our community! -Abhishek
Expérience fantastique: Great variety of equipment. Recently upgraded to add more of the popular machines. Friendly staff and mostly friendly patrons. Leah in particular is great.
Hi Fin, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you appreciate our variety of equipment and recent upgrades. It’s great to know that Leah has made a positive impression as well – we’re lucky to have her on our team! We look forward to continuing to provide you with a fantastic experience. If you have any suggestions or feedback, feel free to reach out at [email protected]. Thanks again for your kind words! -Abhishek
Expérience fantastique: Front desk are nice. Rico help me fix app. Gym is nice and good equipment!
Hi Young, Thanks for the great review! We’re so glad to hear the front desk team was helpful and that Rico was able to assist with the app. We’re also happy you’re enjoying the gym and equipment! We appreciate you being a part of our Fitness World community. -Abhishek
Expérience fantastique: I love this place .very good equipment, community is friendly, and great gym to work out! Rico is super helpful with resolving my problem!
Hi Richard, Thank you for the great review! We’re so happy to hear you love the gym and enjoy the friendly community. It’s also fantastic to know that Rico was able to help resolve your issue—he’s a real asset to our team. We look forward to seeing you again soon! -Abhishek
Expérience fantastique: Great gym facility and even better staff! Love the front desk staff and personal trainers. They really care and listen to your unique needs. I'm happy to be here. The prices are also competitive.
Hi Saba, Thank you for the wonderful review! We're so glad to hear you're enjoying our gym and the support from our staff. Our team truly cares about helping each member reach their goals, and it's great to know that you're experiencing that firsthand. We appreciate your kind words and are excited to have you with us! -Abhishek
Expérience fantastique: Great fitness center, awesome member, I forget my car key, and one good heart member found it and give to the service. Awesome people
Hi Jose, Thanks for the great review! We're so glad to hear you had a positive experience and that our amazing members helped you out. It’s the little things that make our community special. See you at the gym! -Abhishek
Expérience fantastique: Fantastic staff! I’ve been able to grow and learn in my fitness as I age. The personal training is both challenging and encouraging. Push me harder works! Thanks for all the years with Fitness World and staff!
Hi Cheryl, Thank you so much for your kind words! We're glad to hear that you've experienced growth and progress in your fitness journey. Our team is dedicated to providing both challenges and encouragement, and it's great to know that it's making a positive impact. We truly appreciate your trust in us over the years, and we're excited to continue supporting you as you reach your fitness goals. Keep up the amazing work! Thank you again for being part of the Fitness World family! -Abhishek
Expérience fantastique: Great place to work out! One thing though, i wish the leg press was bigger, it is very small. I don’t know why ! But overall the gym is clean, great equipments and great customer service
Hi Bayingana, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the gym, the equipment, and our customer service. It’s always great to know our members are having a positive experience! We also appreciate your feedback regarding the leg press. We’re always looking for ways to improve, and we’ll take your suggestion into consideration as we review and upgrade our equipment in the future. Thanks again for sharing your thoughts, and we look forward to seeing you in the gym soon! -Abhishek
Expérience négative: Today my water proof jacket was stolen from the locker. Costumers careful when you leaving your items . Costumer service only told me I need to call de police to check the camera.
Hi Rafael, I’m really sorry to hear about the unfortunate situation with your jacket. I completely understand how frustrating and upsetting this must be, and we truly apologize for the inconvenience it’s caused. While we take security seriously and recommend all personal items be secured properly in the lockers, I do want to clarify that, as per legal regulations, we do not have CCTV cameras in the changing rooms. However, if you haven’t already, I’d be happy to assist you further with any steps you can take. Please feel free to reach out to me directly at [email protected], and I’ll help guide you through the process. Thank you for bringing this to our attention, and we will do everything we can to assist you in resolving the matter. -Abhishek
Expérience fantastique: Shanon was a very good class instructor for Zumba today! I’ll love to know more about the training options at fitness world too, could you guys help me with a training session?
Hi Jessica, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed Shanon’s Zumba class—she’s an amazing instructor, and we’re glad you had a great experience! Regarding your interest in training options, I’d be more than happy to assist you personally with any questions you have or to help you find the right training program to achieve your fitness goals. Please feel free to reach out to me directly at [email protected], and I’ll be happy to guide you through the options and set you up for success. Looking forward to hearing from you and helping you with your fitness journey! -Abhishek
Expérience positive: Nov 12 Front desk staff is excellent, very helpful and attentive. Club could be cleaner with more attention to buy better equipment for the Fitness studio. Blow up the balls, bands.
Hi Dorothea, Thank you for sharing your feedback! We’re so glad to hear that our front desk staff has been helpful and attentive—our team truly strives to make every visit as smooth as possible. We also appreciate your suggestions on improving the cleanliness and equipment in the fitness studio. We’re always working to enhance our facilities, and we’ll take your feedback into account as we look at ways to improve the equipment and overall environment. Thanks again for your valuable input. We look forward to continuing to provide a great experience for you! -Abhishek
Expérience fantastique: I really like this gym! I go early in the morning, and Rico is always at the reception with a smile and a friendly greeting. The equipment is pretty decent, although a few more machines could be added to keep up with demand. Overall, it’s a great experience!
Hi Navneet, Thank you so much for your kind words! We’re so glad to hear that you’re enjoying your early morning workouts with us. Rico is definitely a bright spot on the team, and we’re happy to know he’s always there to greet you with a smile! We also appreciate your feedback on the equipment. We’re always working to improve, and we’ll definitely take your suggestion about adding more machines into account as we continue to enhance the gym for everyone. Thanks again for sharing your experience, and we look forward to seeing you at the gym soon! -Abhishek
Expérience positive: I’ve been coming to Fitness World for decades, and it never disappoints! There’s plenty of parking, which makes getting here easy. The classes are fantastic with great instructors who know how to keep things fun and motivating. The music is always on point, adding energy to every workout.
Hi Winnie, Thank you so much for your kind words and for being a loyal member for so many years! We’re thrilled to hear that you continue to have a great experience at Fitness World. It’s wonderful to know that the parking, classes, and energetic atmosphere are helping you make the most of your workouts. Our instructors work hard to keep classes fun and motivating, so we’re happy to hear they’re hitting the mark for you, and we agree—the right music can make all the difference in a workout! We truly appreciate your continued support and look forward to seeing you in the gym soon! -Abhishek
Expérience fantastique: Been coming to Fitness World for over 25 years and the recent upgrades to the layout and equipment has been awesome. RICO is always friendly and professional.
Hi, Thank you so much for your continued support over the last 25 years! We’re thrilled to hear that you’re enjoying the recent upgrades to our layout and equipment. It’s feedback like yours that keeps us motivated to keep improving. We’re also glad to hear that Rico has made a positive impression—he’s a fantastic part of our team, and we’ll be sure to pass along your kind words to him. We truly appreciate you being a loyal member, and we look forward to many more years of helping you achieve your fitness goals! -Abhishek
Expérience fantastique: Great gym! Some new equipments too! Clean and friendly staff. Rico one of the staff is very friendly always ready to answer questions or anything you need from the gym. Highly recommended!
Hi Mac, Thank you for the fantastic review! We’re so glad to hear that you're enjoying the new equipment, the cleanliness, and the friendly atmosphere here at Fitness World Lougheed. It’s especially great to hear that Rico has made such a positive impression—he’s an amazing part of our team and always goes the extra mile to help our members. We really appreciate your recommendation, and we look forward to seeing you again soon! -Abhishek
Expérience fantastique: I love the staff here, they’re so friendly ♥️
Hi Mona, Thank you so much for your kind words! We're so happy to hear that you've had a positive experience with our team at Fitness World Lougheed. Our staff truly strives to create a welcoming and supportive environment, and it’s wonderful to know that their efforts have made a difference for you. We appreciate your feedback and look forward to seeing you again soon! -Abhishek
Expérience fantastique: Fitness World Lougheed has expanded since the last time I was here and that’s so amazing that they accommodate everyone to have a smooth and effective workout!!! Keep it up Fitness World Lougheed!!
Hi Okpaladigbo, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve noticed the improvements at Fitness World Lougheed and that our expanded space is helping to create a better experience for everyone. We’re always striving to provide a comfortable and effective environment for our members, and your kind words mean a lot to us. We look forward to seeing you again soon—keep up the great work with your workouts! -Abhishek
Expérience fantastique: Love the gym, love working out here, staff is great, Ricco is always friendly and personable when we come in. Couldn’t have picked a better gym to workout at.
Hi Hansveer, Thank you so much for the awesome review! We’re so happy to hear you're loving the gym and your workouts here. It’s great to know Rico is always making your visits more enjoyable—he’s definitely a star! We’re so glad you chose us for your fitness journey, and we can’t wait to see you again soon! -Abhishek
Expérience fantastique: Best Fitness world in Vancouver. CLEAN, unlike the ones in Vancouver and NorthVan.
Hi Arsan, Thank you so much for your kind words and for taking the time to leave a review! I'm glad to hear that you had a great experience with us and appreciate your feedback about the cleanliness of our gym. We strive to maintain a high standard across all our locations, and we'll make sure to continue improving and ensuring that every Fitness World location reflects the same level of care and quality. Thanks again for your support, and we look forward to seeing you at the gym soon! -Abhishek
Expérience fantastique: The staff at the front desk is friendly especially Rico who greets me every time. It’s also spacious with the new layout and they added more machines.
Hi Tina, Thanks for the awesome feedback! We’re thrilled to hear that Rico and our front desk team are welcoming you and that you’re enjoying the new layout and added machines. We appreciate your support and look forward to seeing you again!
Expérience fantastique: This place has an amazing atmosphere. Amazing staff, very generous and nice. The place is very spacious, and there is a lot of high quality equipment scattered throughout the area. Definitely recommend!
Hi Jhon, Thank you for the fantastic review! We're thrilled to hear that you love our atmosphere and the friendly staff. It's our goal to create a welcoming space for everyone, and we’re glad that resonated with you!
Expérience fantastique: Rico and Danielle were super nice n helpful when I asked them about an issue. The gym layout is also very good.
Hi Jahaan, Thank you for your kind words! We’re so glad to hear that Rico and Danielle were able to assist you and that you like the gym layout. We appreciate your feedback and hope you continue to enjoy your workouts with us.
Expérience positive: Pretty decent place and good equipment! Rico at the front desk was super helpful in fixing my account and listening to everything I wanted moving forwards with cancellation stuff. Four stars because I’ve had some bad experiences in the past with some of the employees, but everything was great this time.
Hi D, Thank you for your feedback! We’re glad to hear you had a positive experience this time, especially with Rico at the front desk. We strive to provide excellent service, and we appreciate you bringing your past concerns to our attention. Your input helps us improve. If there’s anything specific we can do to enhance your experience further, please let us know. We hope to see you again soon!
Expérience fantastique: ⭐⭐⭐⭐⭐ I’ve been training with Sean at Zym, and I can’t recommend him enough! He’s an excellent teacher who really focuses on form, always correcting my positions when needed. Sean is incredibly kind and attentive, especially when I have aches or pains in my back or neck—he adjusts my workouts to ensure I stay safe and effective. Thanks to his guidance, my metabolism has improved significantly, and he consistently motivates me to stay active, even on non-training days. If you’re looking for a personal trainer who truly cares about your progress and well-being, Sean is the one to go to!
Hi Faustina, Thank you for taking the time to share your experience with Sean! We're glad to hear how much you’ve benefited from his training. His focus on form and safety, along with his supportive approach, truly sets him apart. It’s wonderful to know that you’re seeing improvements in your metabolism and staying motivated even on off days. We’re proud to have him on our team, and we appreciate your recommendation! Keep up the great work, and we look forward to seeing your continued progress!
Expérience positive: Look , I enter the gym from the mall side beside Walmart so I don't have to interact with your weird + awkward front desk employees. Please don't make this difficult with the spinning doors or I'm going to a different gym
Hi R W, Thank you for your feedback! We appreciate you taking the time to share your experience. We're sorry to hear that the entrance and front desk interaction have been frustrating for you. We want to make your visits as smooth as possible, so we’ll look into your concerns regarding the entrance. If there’s anything specific we can do to improve your experience, please feel free to reach out directly. We hope to see you at the gym again soon!
Expérience fantastique: I’ve been a member of fitness world since last 2 years. I liked this location the most, especially because of the new setup and machines. I would definitely recommend new members to go with the FIT membership.
Hi Vipin, Thank you for your wonderful review! We’re glad to hear that you’ve enjoyed your experience at our location, especially with the new setup and machines. Your recommendation for the FIT membership means a lot to us! If you ever have any suggestions or need assistance, don’t hesitate to reach out. We look forward to continuing to support your fitness journey!
Expérience négative: How many sets you got How many sets you got Sets You Got How many sets you got Does 1 set and then proceeds another machine lmao. Npcs man Please lengthen the area of the free weights
Hi Steven, Thank you for your feedback about the free weights area. We’re always working to enhance our facilities, and your input helps us prioritize changes. My name's Abhishek and I'm the General Manager here. Would you be able to email me at [email protected] and let me know what we could do better for you? Thanks, and have a great day, Abhishek
Expérience fantastique: Recently visited this location after a very long time. They’ve changed the setup with new machines. Totally liked the new setup. Highly recommend this gym.
Hi Anupam, Thank you so much for your positive review! It's good to know that you liked the new setup and our updated machines. It’s always great to welcome back familiar faces, and we appreciate your recommendation. We look forward to seeing you again soon! Thanks again for your feedback, Abhishek
Expérience fantastique: Rico has been super helpful resolving any issues and questions I have. Good vibes in the morning.
Hi Michael, Thank you for the great feedback! We’re thrilled to hear that Rico has been so helpful and that you enjoy the positive vibes in the morning. We strive to create a supportive atmosphere, and it’s fantastic to know it’s making a difference for you. We look forward to seeing you at the gym! Thanks again for your feedback, Abhishek
Expérience fantastique: Rico has been very pleasant and has fixed my issues with my membership. He always welcomes us to the gym. He is also very cute with his new perm. Ladies should date him.
Hi Shadow, Thank you for your wonderful review! We’re glad to hear Rico has been so helpful with your membership and creates a welcoming atmosphere. We’ll be sure to pass along your compliments about his new perm! We appreciate your support and look forward to seeing you in the gym again soon! Thanks again for your feedback, Abhishek
Expérience négative: dont bother wasting your time at this gym if you are an experienced lifter/bodybuilder.. no point waiting in line for machines . f that always packed. this gym is only great for beginners thats it !
Hi Jambo, Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations, especially during busy times. We appreciate your insights, as they help us improve. If you have any suggestions or specific concerns, we’d love to hear them! Your experience is important to us, and we want to ensure everyone finds value here. My name's Abhishek and I'm the General Manager here. Would you be able to email me at [email protected] and let me know what we could do better for you? Thanks, and have a great day, Abhishek
Expérience fantastique: I highly recommend this gym! It has a pleasant atmosphere and plenty of great equipment for all types of workouts. I also want to highlight and recommend personal trainer Erika. She offers free personal training sessions to anyone interested. She’s a positive, energetic, and skilled trainer who really helps you reach your fitness goals!
Hi Holy, Thank you for your amazing review! We’re so glad to hear you love our gym’s atmosphere and equipment. Erika truly shines as a personal trainer—her positive energy makes all the difference! We’re thrilled that her training session have been beneficial for you. If anyone is looking to reach their fitness goals, Erika is definitely the one to turn to! We appreciate your support and can’t wait to see you back in the gym soon! -Abhishek
Expérience positive: I've been going to this gym for almost a year, the staff is all very friendly, lots of equipment to chose from and I love the hudromassage chairs, it does wonders for my back pain. Highly recommend Fitness world at lougheed mall.
Hi Christine, It’s always great to hear how we’re able to support our members in their fitness journey! The recovery room does help most of our members recover from muscle soreness and stress. To hear that it’s working for you is especially rewarding. Have a great day, and thanks for the review! Abhishek
Expérience fantastique: I have been exercising here since 2021. It is an excellent place with ample equipment and space. Great value for money! The hydromassage, the body massage chair, and the leg compression are worth it. All the staff have top-notch professional expertise; their customer-centric approach sets them apart. I would highly recommend exercise lessons from Rico, Oswaldo, and Danielle.
Hi Kanad, We appreciate the kind words! We love hearing from our members, especially when we’re able to make a positive difference in your fitness journey! I know Rico, Osvaldo and Danielle work super hard to make our club the best place to achieve your fitness goals, so I’ll be sure to pass off your positive feedback to them. Thanks again, see you in the club soon! Jared
Expérience fantastique: Lougheed location: This gym is very clean and staff are so friendly and respectful. Rico and Melissa always welcome us with great smile which makes our day!
Hi Joseline, This review made our day! It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Maintaining club standards is something that we take pride in, so to hear that it’s working for you is especially rewarding. Have a great day, and thanks for the review! -Abhi
Expérience fantastique: Danielle is great! Alway available to help out and making sure members are happy!!
Hi Matien, Danielle loves helping members out with any support they need. It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Have a great day, and thanks for the review! Abhi
Expérience fantastique: Since day one I signed up with Danielle she is always so welcoming ! She has great costumer service and willing to help out!
Hi Amir, We appreciate the kind words! Danielle works super hard to make our club the best gyms in the city, so I’ll be sure to pass off your positive feedback to her. Thanks again, see you in the club soon!
Expérience négative: Worse service ever, signed up for 1 year. After 1 month tried to cancel due to emergency matter. They refused. For a whole year I was being charged 44$ a month, without even using the gym. Emailed em many times to cancel my membership after ending the contract, still they charging me after the contract ended. Go somewhere else.
Dear Hozan, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention and am sorry that we let you down. However, for a term membership, we need a proof of relocation or medical note for cancellation within term period. In the future, I’ll be working with the team here to make sure that members are aware of the policy. If you’d like to talk more, please feel free to reach out to me personally at [email protected]. My name is Abhi, and as the GM of Fitness World Lougheed. Thanks again for your feedback, -Abhi
Expérience négative: These guys are scammers. I'm sick and they never refund or cancel my membership. Do not recommend ever going here.
Dear Owais, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention and am sorry that we let you down. However, we have a 30 days cancellation policy for any cancellation. In the future, I’ll be working with the team here to make sure that members are aware of the policy. If you’d like to talk more, please feel free to reach out to me personally at [email protected]. My name is Abhi, and as the GM of Fitness World Lougheed. Thanks again for your feedback, -Abhi
Expérience négative: Super rude staff, and the manager did not care about a concern that I came across. It is dirty and they would say that $1 sign up, however , never mentioned it abut $52 annual fee. D'ONT GO TO THIS GYM
Hi Dorin, Thank you for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us to become an even better facility for our members. The Annual Enhancement Fee is a fee charged from every member within two months joining to support ongoing maintenance and improvements. This fee is dedicated to enhancing and maintaining the quality of our facilities and services. Abhi
Expérience fantastique: The place is fairly clean always, the equipment are all working. Staff is very nice and friendly. The bonuses give motivations. Thanks to my personal trainer Veronica, you are amazing! Highly recommend it
Hi Niki, This review made our day! Veronica is a super amazing trainer and all her clients love her! It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Have a great day, and thanks for the review! Abhi
Expérience fantastique: I am working out and getting trained in this location since last 6 months. Danielle and Abhishek are very nice on the reception, very welcoming ppl. And Aura is fabulous as a trainer. Very well organized gym and ambient atmosphere. I'd happy to recommend this FW location.
Hi Deep, This review made our day! It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Training members is something that we take pride in, so to hear that it’s working for you is especially rewarding. Aura is indeed an amazing trainer and Danielle really works super hard to help members with everything they need. Have a great day, and thanks for the review! Abhi
Expérience fantastique: Went here for a few years is a chill gym ! Shoutout Melissa & Danielle, such sweet staff (they deserve a raise)
Hi Tifanny, We appreciate the kind words! We love hearing from our members, especially when we’re able to make a positive difference in your fitness journey! I know Melissa and Danielle works super hard to make our club the best place to achieve your fitness goals, so I’ll be sure to pass off your positive feedback to them. Thanks again, see you in the club soon! Abhi
Expérience négative: Machines are constantly broken and it takes an inordinate amount of time for them to be repaired. After "repair" the machines then immediately break again. Charging a yearly maintenance fee in addition to the member fee is galling when nothing actually seems to be maintained.
Hi Billfisto, Thanks for your review. I appreciate your concern over equipment repairs. We've already fixed the one's that had issues and will be getting in new one's too. Our members’ experience at our clubs is the most important part of what we do here, and your feedback helps us improve every day! Thanks again, Abhi
Expérience négative: Fitness world staff definitely need training at this location on how to deal with hazard and safety incidents. On Sunday it was one of those days where it could have gone SO wrong. Definitely never coming back to that gym. Not only did my private space get invaded, but I could have been seriously injured.
Dear Elena, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention and am sorry that we let you down. In the future, I’ll be working with the team here to make sure that any such incidents doesn’t happen again. If you’d like to talk more, please feel free to reach out to me personally at [email protected]. My name is Abhi, and as the GM of Fitness World Lougheed, I’d love the opportunity to talk this through with you to make it right. Thanks again for your feedback, Abhi
Expérience positive: Gym is decent. Can't believe they don't have dedicated repair person to go to each branch and repair equipment that is easy to repair.
Hi Shawn, Thanks for your review. We love hearing your feedback and are thrilled that you’re enjoying your time here at Fitness World Lougheed. I appreciate your concern over equipment repairs. We've already fixed the one's that had issues and will be getting in new one's too. Our members’ experience at our clubs is the most important part of what we do here, and your feedback helps us improve every day! Thanks again, Abhi
Expérience négative: This definitely not a gym for serious lifters. Pay an extra 10 bucks a month and u won't have to wait in line for a squat rack, or preacher curl. Or bench , or rows or literally everything else lol. This is gym is packed when you least expect it to be packed lmao and packed at most random times The atmosphere is chill and there is a food court like seconds away.
Hello Intelligentinvestor, I appreciate your honest feedback here, and I’m sorry that you had this experience at our club. Your membership means a lot to us, so if you ever have additional feedback, please don’t hesitate to email me at [email protected]. Thanks again, Jared
Expérience fantastique: I’ve had a great experience at this gym. Staff are very friendly and the equipment is top-notch.
Hi there Nicolas, This review made our day! It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Friendliness is something that we take pride in, so to hear that it’s working for you is especially rewarding. Have a great day, and thanks for the review! Jared
Expérience fantastique: Very good and cost efficient gym. Great value!
Hi there Tyler, This review made our day! It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Low cost-high value is something that we take pride in, so to hear that it’s working for you is especially rewarding. Have a great day, and thanks for the review! Jared
Expérience fantastique: My husband and I find the staff at this location very helpful, friendly. We can approach with any concern we have and they have helped immediately. We appreciate them and will miss visiting this location
Hi there Lia, This review made our day! It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Customer service is something that we take pride in, so to hear that it’s working for you is especially rewarding. Have a great day, and thanks for the review! Jared
Expérience négative: Biggest scam ever they will still charge you if you cancel your membership. Be very vigilant and careful when signing any kind of membership with them.
Dear Alishan, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention and am sorry that we let you down. If you’d like to talk more, please feel free to reach out to me personally at [email protected]. My name is Jared, and as the GM of Lougheeed, I’d love the opportunity to talk this through with you to make it right. Thanks again for your feedback, Jared
Expérience positive: Decent gym with lots of equipment but unbelievably crowded during peak hours. Can't recommend it if you're planning to work out after 4 pm.
Hi there Kurtis, This review made our day! It’s always great to hear how we’re able to support our members in accomplishing their goals, and helping them in their fitness journey! Have a great day, and thanks for the review! Jared
Expérience négative: On March 2nd, I went to the gym to cancel my membership. I was informed that I would still be charged for two more by-weeklys because the billing was already scheduled. I agreed, and everything was fine. On April 1st, they charged me $52.00 for an annual fee. I called to inquire why I was being charged an annual fee when I had already canceled, and the person said that the charge was correct because it was within 30 days following the cancellation. It's absurd that they're charging me an annual fee when I won't be using the gym anymore. One of the reasons I canceled was to cut expenses, and I don't agree with the $52.00 charge. I was very frustrated with how I was treated when I called; I was told that it was correct and that they wouldn't refund my money.
Dear Sauana, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention and am sorry that we let you down. If you’d like to talk more, please feel free to reach out to me personally at [email protected]. My name is Jared, and as the GM of Lougheeed, I’d love the opportunity to talk this through with you to make it right. Thanks again for your feedback, Jared
Expérience fantastique: I have been working out in Lougheed fitness center almost like 6months. The thing i love here is that all of the staffs are very friendly and warm. I will keep taking my sessions here because i can feel and see my body changing in a good way! Thanks to my trainer Oswaldo!
Hi David, We appreciate the kind words! We love hearing from our members, especially when we’re able to make a positive difference in your fitness journey! I know Osvaldo works super hard to make our club the best place to achieve your fitness goals, so I’ll be sure to pass off your positive feedback to them. Thanks again, see you in the club soon! Jared
Expérience fantastique: I just recently started going to Fitness World and the staff have been absolutely phenomenal. Ruba took the time to give me a wonderful tour of the facility, asked me about my goals, and answered all of my questions about the gym. All of the front desk staff were friendly and knowledgeable. Their kindness is much appreciated!
Hi Jared, We appreciate the kind words! We love hearing from our members, especially when we’re able to make a positive difference in your fitness journey! I know Ruba works super hard to make our club the best place to achieve your fitness goals, so I’ll be sure to pass off your positive feedback to them. Thanks again, see you in the club soon! Jared
Expérience négative: I tried the 3 day pass and I regret going. The gym is very dirty and it’s hard to find the cleaning wipes. The gym is also very old and needs renovation. There are a lack of windows and the equipment is too close together therefore I felt very trapped. The staff is not well trained or friendly. I asked a personal trainer for help with one of the equipment and they didn’t bother coming to help me, they just explained a little and then went on with their conversation. The front deck staff is even worse, WHILE talking to me the front desk staff were on their phone, this happened multiple times. I asked to be taken off the text chain because I got very strange texts during my 3 day trial. I had a tour booked for 10am but during my route to the gym for my tour I got a text at 9:38am saying “sorry we missed you let’s reschedule your tour”. I also received a text asking when I would like to activate my 3 day pass but I had already been for my tour and 2 workouts and also scheduled a follow up meeting. I do not recommend going to this gym.
Dear Ryley, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention and am sorry that we let you down. In the future, I’ll be working with the team here to make sure that this conduct doesn’t happen again. If you’d like to talk more, please feel free to reach out to me personally at [email protected]. My name is Jared, and as the GM of Lougheed, I’d love the opportunity to talk this through with you to make it right. Thanks again for your feedback, Jared
Expérience négative: This place is complete trash. As soon as you walk in you are greeted into a smelly musty gym. Not to mention that the Air conditioning here does not work at all it’s unbelievably hot in this gym and absolutely zero airflow is present. Equipment is broken and gym is always crowded. Go to fitness 2000 across the street instead of this hot boxed sauna.
Hello Kristen, I appreciate your honest feedback here, and I’m sorry that you had this experience at our club. I want you to know that I’ve reviewed the situation with my team so that moving forward we can do everything in our power to hold ourselves to the highest standard. Your membership means a lot to us, so if you ever have additional feedback, please don’t hesitate to email me at [email protected]. Thanks again, Jared
Expérience négative: Recently relocated to Coquitlam, and I thought I’d stick with my previous gym. Used to go to Marine drive and Davie st. But unfortunately this location did not live up to my expectations. The staff weren’t helpful and did not want to show me around. The location is hard to access without proper instructions of the entrance from the mall. The gym was too hot, dirty, sweaty and small. The changing rooms were disgusting and the equipment were half broken or out of service. Would not recommend nor do I think I want to continue with fitness world anymore sadly. I had such a great experience at the gyms on marine drive and davie st with friendly and welcoming staff.
Hi Kaveetha, Thanks for taking the time to write this review. We’re sorry to hear that our service didn’t reflect our standards. I’ll be sharing your feedback with my team so that we can continue to improve in all areas of the member experience. Should you have any more comments, I’d appreciate the opportunity to hear them out. You can reach out to me at any time at [email protected]. Thanks again for sharing your thoughts!
Expérience négative: This gym becomes very very bad cant breath , there isn't enough air to the point i cant do my work out right , like come on guys open the windows little or do somthing this is unpossible , so many people complaining about it and we all going to look for different gym cuz this is crazy
Hello Jack, I appreciate your honest feedback here, and I’m sorry that you had this experience at our club. I want you to know that I’ve reviewed the situation with my team so that moving forward we can do everything in our power to hold ourselves to the highest standard. Your membership means a lot to us, so if you ever have additional feedback, please don’t hesitate to email me at [email protected]. Thanks again, Jared
Expérience négative: One of the worst gyms I’ve ever seen in my life. Dirty, almost no airflow, half machines are broken, and there’s not actually enough space and machines in general. Changing rooms are dirty and old, like the gym overall. It definitely needs full renovation. I’ve been to different gym in this chain and normally I’m exited to visit it, but this one… Also, does anybody know why machine weights are numbered instead of showing actual weight of it?
Hi Alessandra, Thank you for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us to become an even better facility for our members. I would love to hear more about your concerns. Please, feel free to reach out to me personally at [email protected] Regards
Expérience négative: It's a chill gym ....but between the times of 3pm and 10pm don't even bother working at here if you are a serious lifter. It's just waaaay to busy . Literally every equipment taken at those times It's a solid beginner gym.
Hi Alessandra, Thank you for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us to become an even better facility for our members. I would love to hear more about your concerns. Please, feel free to reach out to me personally at [email protected] Regards
Expérience positive: Lougheed Wed. zumba class was great! But the temperature in the studio and gym was way toooo hot! I was ready to faint by the end but f the class. Please turn the temperature down to a more comfortable level. We warm up as we work out.
Hi Alessandra, Thank you for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us to become an even better facility for our members. I would love to hear more about your concerns. Please, feel free to reach out to me personally at [email protected] Regards
Expérience fantastique: Osvaldo is such a great PT. I enjoy his classes very much. He is very friendly and his music is awesome.
Hi Linda, Happy to hear that you enjoy working with Osvaldo! We will pass the kind words along!
Expérience fantastique: The man in front usvaldo help me set up walk around and all so made my friend feel better about the gym and he going to help him out. I feel confident that he’s gonna help my friend achieve his goal very +10 out of 10 great attitude
Hi Justin, Thank you for your review. We appreciate the kind words! We love hearing from our members, especially when we’re able to make a positive difference in your fitness journey! Best regards, Larissa
Expérience positive: First few days at Fitness World and I am liking it already.. good number of machines and good staff.. especially Oswaldo who is a big help and my personal trainer Prab who is gradually getting me in the groove
Expérience fantastique: Osvaldo was great and genuinely really cared about me and my development. He taught me a lot of great fundamentals for calisthenics that I will be using and building off of outside of the gym. I really enjoyed the environment and will definitely come back in the future.
Expérience négative: I was a member here for 1.5 year and decided to cancel as I will be moving soon. The front desk staff who helped me cancel initially said I can use the membership until today (doubled checked and even put it on my calendar) but when I showed up today, a different staff said I cannot. The facility is great but staffs need to know the policy properly.
Dear Naeun, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention and am sorry that we let you down. In the future, I’ll be working with the team here to make sure that this policy is followed properly. If you’d like to talk more, please feel free to reach out to me personally at [email protected]. Thanks again for your feedback, Larissa.
Expérience fantastique: I arrived at the gym and was very well attended by Osvaldo. He introduced me to the entire space and the personalized classes with patience and dedication. 10 out of 10.
Expérience négative: you can’t wear slides to stretch or the obese lady who works at the front desk will kick u out. even if there’s 3 other people wearing slides and a couple others wearing crocks. shouldn’t be working at the gym should be working out to lose those rolls
Expérience fantastique: Osvaldo is the man! His customer service is top notch and so welcoming! Loved going here just because of him alone, but the rest of the team are also pretty amazing.
Expérience positive: 3 stars for the gym overall; classes/personal training range from pretty good to great. Equipment can be in short supply, and the space can get pretty cosy fast, so it’s worth going at quieter hours. 5 stars to the customer service rep Osvaldo, he’s always super helpful and friendly :-)
Expérience fantastique: Amazing experience, if you are looking for a trustable gym with great staff, fitness world is definitely the place you are looking for. Special comment’s to Oswaldo one of their members which is really helpful and are always there to help.
Expérience fantastique: Came in to workout at Fitness World for the first time and experienced the most friendly welcome by Osvaldo!! His Brazilian warmth was a refreshing welcome. He gave me a personal tour and let me know all the gym offered. The facilities are clean, modern and lots of choice for weights and machines. I would highly recommend it and say Ola to Osvaldo!
Expérience négative: Let’s be honest, it’s Fitness World. The equipment is mediocre at best, often not well maintained with rips and worn out padding, knobs and switches on machines often broken, and it’s usually overcrowded, and never has enough of what you want/need at these busy times. Too many people sitting for 5-10 minutes between sets on their phones, or admiring themselves in the mirrors. Front of house staff don’t make much effort to be friendly or engage with customers as they are usually talking to each other. PTs are hit and miss with their level of skill with clients from what I’ve witnessed. The other day a woman was doing deadlifts very poorly, while her PT was on their phone looking at Instagram and TiKTok. That seems to happen quite a bit, especially if the client isn’t very attractive. I’ve yet to see it happen with an attractive client, and I’ve never seen it happen if the PT is a woman, regardless of what the client looks like. Tanning booths are claustrophobic beyond compare and if you’re of any reasonable size good luck getting dressed or undressed easily in them. If I had to pay more than $20/month I’d go almost anywhere else. They obviously didn’t learn a lot from their previous bankruptcy.
Expérience négative: Each year, I visit Canada for a month, during which I joined the gym last year for a one-month subscription. I explicitly informed them of my intention to subscribe for only a month. Upon joining, they instructed me to cancel the membership 30 days before my departure to avoid additional charges while I was away. I followed their instructions diligently. However, to my dismay, they ended up charging me four times during my absence, and I was unable to reach them to rectify the situation. This year, upon my return to Canada, the same issue recurred. They overcharged me three times, and despite my efforts, I still couldn't obtain a refund. It's become quite frustrating and feels like a recurring issue.
Hi Ali, Thank you for taking the time to bring this issue to our attention. I hope I could explain the misunderstanding to you yesterday and this way make it right for you in some way. We appreciate your business, and hope to see you soon, when you are back in Canada. Best regards, Larissa.
Expérience négative: It’s a messy gym. Equipment arrangement doesn’t make sense at all. Front desk is setup in the centre of gym. please contact your port moody and kingways location for arrangements and maintaining sanitation.
Expérience négative: This is a great gym with many equipments and is really worth the money. I am very regular at the gym and would very much like to track my stats. The gym has an inbody machine which works although their printer is out of order since 6 months. I had raised it couple of time with the staff and their manager, all they said was they are going to raise a ticket. I would really like this to be fixed, hoping higher management can see my review and respond promptly.
Hi Blazing Monk, Thank you for your review. The printer was fixed last month, but unfortunately is out of service again. We have a technician coming into the club this week to assess it. I apologize for the unfortunate situation. You are welcome to go to any other FW club to have your InBody assessment done while ours is being repaired. If you have any more concerns, don't hesitate to send me an email at [email protected]. Best regards, Larissa
Expérience fantastique: I’ve been a member here at this fitness world for nearly a year and I have absolutely loved it! I started my personal training journey when fitness world had called me and asked if I wanted to use my free trial with a personal trainer. They inquired about what would be most beneficial for me to learn, and what would work with my fitness goal. Told them I was looking to grow legs and glutes and boy did they ever hook me up with the absolute queen of leg and glute workouts. They set me up with Lauryn and I enjoyed it so much I started to frequently book with her. Lauryn was absolutely fantastic, extremely kind, and very accommodating to my busy schedule. I’ve trained with her for about 4 months and learned so much. She went above and beyond what she needed to as a personal trainer and gave me plenty of tips as well when I was having back problems (told me what I could do to help it AND explained in detail the function of the muscle in my back that was hurting and why that was leading to others issues). If you’re looking for someone to motivate you but also be a kind friend in the gym, I’d 110% go with her!
Hi Jessie, We appreciate the kind words! We love hearing from our members, specially when we’re able to make a positive difference in your fitness journey! I know Lauryn works super hard to make our club the best place to achieve your fitness goals, so I’ll be sure to pass off your positive feedback to them. Thanks again, see you in the club soon! Larissa
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