Fitness World

Expérience fantastique: Training with Gustavo Chivata at the Marine Drive branch has been a game-changer! He somehow manages to make every workout challenging yet fun – I always leave feeling like I’ve crushed it, even when I can barely walk. Gustavo’s mix of expertise, motivation, and humor means I never dread a session. He knows how to push me to my limits (while making me laugh), and I’m seeing real results. If you want to get fit and enjoy the process, Gustavo’s your guy!

Expérience négative: I filed a complaint today December 7th 18: 32pm, I go to exercise in one of the machines near the bathroom and someone put a jacket on the machine which I consider unhygienic, then I go to the training staff guy and tell him the situation, but he tells me that he does not know and can not do anything then I go to the reception and a staff girl removes the jacket which I am grateful, but minutes later two people come to me to ask about the jacket and make claims which was recorded on the cameras, then I think they should have control over not letting people put their clothes on the machines as several people also need to use them and I really feel very uncomfortable with this situation.

Expérience positive: Average gym but always seems to smell. Proper ventilation would be nice! I had to end my membership after two years of forcing myself to go. I do like their machines/ equipment but it’s always overly crowded. Its fairly priced but staff are also not the friendliest.. sorry!

Expérience négative: I got my membership recently but it was too crowded for all the time I visit and I wanted to cancel my membership but I got charged for their annual fee without reimbursement for $52 excluding their biweekly membership fee and when I asked for the reimbursement they said it was nonrefundable that I think it’s not fair. I’ve been there member for only like a month now and I cannot stand it. $52 membership for just one month? Saying that it’s an annual membership and when I wanted to cancel the membership, it’s a nonrefundable one they said. Doesn’t make any sense. Better pay a few more bucks and get a better place.

Expérience négative: Waste of money, SPAMMING in a year contract and eating my hard earned money. You people will regret for cheating people in having your useless and spam contract . Do not join here they trap you mainly with yearly contracts. These people are SPAMMING and CHEATING

Expérience négative: Spam alert☠️☠️☠️ Do not choose this at any cost. Such a bullshit decision I deeply regret. I don’t even wanted to give one star but still, worst experience with the management as well

Expérience fantastique: Saeedeh has been doing an amazing job with helping me at the gym. Love this girl and thank her for helping me feeling comfortable in this place.

Expérience fantastique: I just joined the gym and love this place. Just wanted to take a moment to thank Saeedeh for helping me with having this great experience :)

Expérience fantastique: Had the most amazing interaction with one of the employees there, I just want to thank percila for answering all my questions so well. She was just so warm and welcoming, I would only come back for her ❤️

Expérience fantastique: Percila at Fitness World has been an absolute game-changer in my fitness journey! From the moment I walked through the doors, she greeted me with such warmth and positivity that I immediately felt supported and encouraged. Her dedication to helping others is truly unmatched. Not only did she inspire me to start my fitness journey, but she also went above and beyond to recommend the best trainers who have helped me see incredible results. Percila is always there to assist, no matter what I need, and she genuinely cares about my progress and well-being. Her constant encouragement and uplifting attitude have motivated me to push past my limits and believe in myself. I can’t thank her enough for being such a pivotal part of my journey. Fitness World is so lucky to have someone as incredible as Percila on their team. Many of my friends and family who go to Fitness World are there because of Percila. Thank you, Percila, for everything you do! Someone please give her a raise she is the reason I am where I am today!

Expérience fantastique: Percila helped me out with finding the best membership option for my needs and made me feel very welcome.

Expérience fantastique: I was helped by percila and she was really great and really helped me get set up for the gym. Thank you percila!

Expérience fantastique: I had the pleasure of coming in and being shown around the gym by Percila. Hands down one of the best customer service I have ever received and she was really helpful and also helped me get set up with a trainer. 10/10

Expérience fantastique: Was greeted and helped out by Nico at the front desk. Excellent service and very helpful. Will be purchasing a membership solely based on his professionalism.

Expérience fantastique: My experience at Fitness World was fantastic, thanks to Percila! She was welcoming, knowledgeable, and helped me set everything up quick. Answered all my questions and made the whole experience extremely friendly and professional!

Expérience fantastique: This gym is excellent and Percila is always super helpful!

Expérience fantastique: I went to fitness world marine and Percila was there helping me out. She was very helpful and kind and was able to answer all the questions I had regarding the different memberships. I will definitely be coming back!!

Expérience fantastique: Been coming here for years, Percilla is always nice when I show up in the evening. Glad there is great staff here.

Expérience fantastique: love coming to this gym, Percilla and Benjamin are always the kindest and most welcoming!

Expérience fantastique: This place has such a nice and warm atmosphere. the staffs are amazing. Thank Saeedeh for all the help and energy!

Expérience fantastique: New to the area, would highly recommend going to this gym. Good environment and friendly staff, particularly shocked by how well I was treated by Nico

Expérience fantastique: First time going to the gym and wow I must say it was an amazing experience! Big thanks to Nico! Super welcoming and very informative.

Expérience fantastique: This place always has a welcoming atmosphere in my experience thanks to Saeedeh for all the help (not sure if im spelling her name right)

Expérience négative: no matter what time you go.. its always overcrowded. they close at 10pm and turn off lights at 9.40pm

Expérience fantastique: I wanted to take moment and thank Saeedeh. She went extra mile the other day to help me out. I appreciate her kindness

Expérience fantastique: At first, I was a bit intimidated but Saeedeh made me feel comfortable and supported from the start. She's patient, knowledgeable, and always willing to answer my questions. Thanks to her, I'm now a regular at the gym!

Expérience fantastique: The gym is nice and so is Alejandra. She is super helpful and kind!

Expérience fantastique: I got a personal training clases with Gustavo Chivata in Marine Drive fitness world and he was really great, he encourages me to improve my training and healthy habits, also I felt more strong and now I have a good routine and I'm looking my improvement in my body. Great experience !

Expérience fantastique: Saeedeh is the fitness fairy godmother who waved her magic wand and turned my "couch potato" self into a fitness enthusiast! Her workouts are tough, but her humor makes them bearable (sometimes).

Expérience fantastique: Anytime I walk into the club, I'm welcomed by a smile I can't forget. Saeedeh is an amazing person, and trainer. She's always thriving with a positive attitude and helping out where she can.

Expérience fantastique: I love working out with Saeedeh! She's knowledgeable, patient, and always willing to help. She's helped me to get in the best shape of my life.

Expérience fantastique: Saeedeh is an amazing personal trainer! She's always so positive and encouraging, and she makes working out fun. I've seen real results since I started training with her.

Expérience négative: This gym is terribly overcrowded. & They close very early at 10pm. At least they should open till midnight if they can’t open 24/7. And you have to wait a lot to find parking.

Expérience négative: Got there waited in line for 10 min. They did not tell me BCID was required when they booked the appointment. Wasted my time

Expérience fantastique: Gym is fine Alejandra is nice enough andshe deserves to be paid more. She was very helpful and all. I couldn’t touch my toes before I met her and now I can. She helped me stretch out so I did with her too. Anyways she’s great 10/10 experience. I am a very experienced reviewer with over 1000 views on google reviews. You should pay attention to this

Expérience fantastique: I came to this facility for a trial. The guy at the front desk was amazing. His name was arshia. He explained all the options for me and introduced me to all their training programs and their club layout. 10/10 experience.

Expérience fantastique: My experience at Fitness World was fantastic, thanks to Arshia! He was welcoming, knowledgeable, and eager to help, which made the gym feel inviting and comfortable. I truly appreciate his friendliness and professionalism!

Expérience positive: Thank you to the Manager for speaking with me on the phone and offering me a make up session. Thank you for making me feel heard as a client and for following up with me —- Unfair services. I enrolled the gym yesterday and have been having a good time. But I did not have a good experience with the complimentary personal trainer introduction. It was all good at first, the instructor was explaining to me the three phases, what my goals are, and what I need to do. However, once we got to the price section and I informed I am not interested in enrolling, only in taking the complimentary. His attitude changed immediately, he cut off the meeting at 20min and basically said goobye, He did give me the biopedance which I am thankful for, but the switch in attitude was unnecessary and somewhat rude. He said "you will not achieve any goals without this" basically telling me that I cannot try for myself. I was honest and upfront on the application form that I wanted tips for endurance. The website says "Yes! We offer all new Personal Training clients a Free Goal Session, where you can spend 50 minutes one-on-one with a Personal Trainer. Together, you’ll review your goals, and determine the best plan of action to achieve them. Your Personal Trainer will do a short assessment to see where you’re at, take you through a few exercise samples, and then discuss your options. Sign up for the Free Goal Session!" It took less than 20 minutes, we did not do a single exercise sample and I felt demotivated. I am not signing up because I am unimployed. $50 is what I can pay a month. Now, when I have a job I will not considering enrolling with this trainer. The location is perfect and it fits on my budget. I went for the morning class, which ended up being cancelled last minute, but I stayed for the treadmill and to explore the space. Please review your costumer service experience with this free session, people should not be kicked out earlier, told they cannot achieve their goals and be treated like that.

Expérience négative: They should control their admissions, rules and cleanliness a little, in the issue of admission, there is overpopulation you can not use the machines without someone going and asking you, in rules; please use DESODORANT that disgust!... and in cleaning... better I say nothing... the bathrooms always dirty... please more attention!

Expérience fantastique: In about 7 years of going here and new staff, finally im greeted when i walk in with amazing customer service. Benjamin and saeedah are both going above and beyond. Give them a raise, they exhibit management and leadership potential. The rest need basic social and greeting skills.

Expérience négative: Worst service from “Alexendra” working at this branch, worst customer service anyone can expect from a gym. 1 star coz there is no option for 0.

Expérience fantastique: Great place and nice front desk staff and lots of very professional personal trainers

Expérience négative: I have been to Fitness World for a few years now and I’ve been satisfied with the gym equipment. However I went in and brought a guest to pay for the drop in fee. We waited for around 5 minutes which I do NOT MIND AT ALL since they were helping someone. The problem was when I approached the girl at the desk when she stepped away for a second and asked her if she could help us. She said she would be with us in a minute when it turned into another 5 minutes and she stepped away to talk someone and they came to talk to the person ahead of us. At this point it had been more than 10 minutes and when she came back with a coworker to take over helping the client ahead of us. She made eye contact and stayed at the front chatting with her coworkers and didn’t even acknowledge us or the fact that we had been waiting for more than 10 minutes now and never even acknowledged us and kept chatting and laughing with her coworkers in front of us FULL WELL KNOWING we were waiting. I had to approach the gentleman for him to help me. That kind of treatment is honestly rude and disrespectful not to mention unprofessional.

Expérience fantastique: First time came to Vancouver here. I had a very great experience with coach Saeedeh. She made a very detailed introduction including having a body scan to know my current body status. Also we had five nice sessions together. She taught me how to train my lower body properly and correct my form when doing upper body workouts gently. I would definitely recommend her to my other friends that new to gym.

Expérience négative: The gym is fine for whatever you need equipment wise but…. Staff are HORRIBLE. I’m never one to complain But I’ve had several bad experiences with being here in terms of customer service. I had 2 “free” workout sessions where I ended up spending my only hour I had to workout in a sales pitch for sessions. Hidden fees are crippling as well for someone who is on a fixed budget. You’re better off going to your local community centre where you are giving back not just giving into corporate fitness greed.

Expérience fantastique: This review is solely for my personal trainer Jerson who has provided exceptional training session . As someone who was very lethargic and demotivated, he provided the motivation and push that i needed which helped me in becoming consistent . He makes sure that i am comfortable and is also flexible with the workouts . He answered all my queries and also gave valuable tips and tricks . Kudos to Jerson :)

Expérience négative: To say its a worst gym would be an understatement. And now I advise everyone who talks about fitness to stay super away from this gym. Its okay to spend some more money on nicer gyms then coming here and getting a headache.

Expérience négative: The staff lady who was in a reception is not good at all. She tries to handle two to three customer all together without giving any clear information.

Expérience négative: Very bad customer service (they need training) and it's very crowded. I find using the YMCA to be better and worth it.

Expérience positive: This fitness world can get really packed during rush hours but other than that everything is good enough.

Expérience fantastique: The staff is amazing, had the best service ever. Really happy with the staff at the front desk.

Expérience fantastique: I have been coming to the gym 2/3 times a week for a few months now and my experience has been great. I have PT sessions with Gus and he is truly an amazing trainer! He’s extremely motivating and really great to work with. I’m seeing results that I never thought I would. The staff and manager are friendly and welcoming. Gym is clean and equipment is good.

Expérience négative: WORST CUSTOMER SERVICE! I’d been a member here, the first time I started was back in 2022, all of the staff member’s attitude is just worst, it gets worse if you say no their pricey PT and other offers, they side eye you sometimes. Very unhygienic, crowded and honestly very depressing place. If you’re serious about joining a gym, never go here! Big No NO!

Expérience fantastique: I had an amazing experience at Fitness World Marine Drive, thanks to Sanjay's exceptional service at the front desk! His professionalism and kindness made me feel welcome and supported throughout my visit. Sanjay went above and beyond to ensure I had a great workout experience. Kudos to him and the entire team at Fitness World Marine Drive for creating a fantastic gym environment! 5 stars and highly recommended!

Expérience négative: This is biggest fraud business ever came across. Marine gateway location is the worst. Once you enroll with them, accept you don't own your money anymore. They won't refund u anything even u cancel on time and will fool u around as the manager and the assistant manager are just for name sake. According to them they don't hold any powers, plus they are not allowed to share their head office contact info. Just a wastage of time n money. Posted in public interest. Wish I could give a negative rating.

Expérience négative: This location is awful. The staff is not friendly at all and it gets so crowded recently. The stretching area is too small and the studio is always taken for a group workout (of like 3 ppl). The management is horrible and not supportive what so eveer. I book PT sessions here and my PT suddenly disappear without notification, the manager is not helping me to get another trainer and my money end up going to wasted cuz I have no trainer. Do not recommend

Expérience fantastique: Very nice facility and welcoming community. I am new to lifting weights and the trainer Marilou has been a big help in my learning.

Expérience fantastique: Great gym and even greater staff! I definitely recommend Janice if you’re looking to start or continue your fitness journey, she really helped me elevate my workouts!!

Expérience fantastique: Came for a workout session at this location and the staff were really helpful especially Sanjay. I am currently recovering from an ankle injury so there are limits to my workout capabilities. Sanjay’s recommendations for my workout were great which really helped me. He was very supportive and knowledgeable. Highly Recommend!

Expérience fantastique: Had a very good experience while visiting fitness world for a drop in session.. staff names Sanjay was really knowledgeable and helped me with all my questions. He was very courteous:)

Expérience fantastique: I moved from a different part of the city and thought I'd give this place a try. Janice was incredibly helpful when I signed up! She was friendly and made me feel welcomed.

Expérience fantastique: I recently had a drop-in session at Fitness World, and I must say it was a fantastic experience. The gym itself is well-equipped, clean, and has a welcoming atmosphere. My trainer, Sanjay, was exceptional. He was knowledgeable, supportive, and tailored the workout to my needs and fitness level. Sanjay's guidance and encouragement made the session both challenging and enjoyable. I left feeling motivated and more confident in my fitness journey. I highly recommend Fitness World and Sanjay for anyone looking to improve their health and fitness.

Expérience fantastique: I recently attended a drop-in at fitness world and overall had a positive experience. The instructor Sanjay was highly knowledgeable and kept the energy levels up throughout the class. Highly recommend him for personal training.

Expérience fantastique: Best gym in Vancouver South....had one free personal training session from Sanjay and he was really helpful throughout the session

Expérience fantastique: Had a very good drop in experience at this location. Sanjay was particularly helpful in taking me through all the options and making sure I understand the plans well before choosing. Overall I would recommend this place!

Expérience fantastique: Had an amazing drop in session at FW today! Trainer Sanjay was amazing and gave me some very useful guidance. Highly recommend

Expérience fantastique: Nice experience at fitness world. Staff member Sanjay toured throughout the gym & provided information about the gym equipments, he was really helpful.

Expérience fantastique: Had a nice drop in experience at fitness world. The staff named Sanjay has been really helpful.

Expérience fantastique: Just went to fitness world for the first time and was given all the information and help when i arrived from Janice at the front desk. Definitely a good gym to go to.

Expérience fantastique: Janice at reception was so helpful!!! I am so happy she recommended me to this facility. Her advice was super helpful and I can’t wait to go!!

Expérience fantastique: There is a new trainer in Fw named Sanjay , he is so professional, he actually listens to your needs and helps you according to your needs . Patient and explains everything for you. Awesome !

Expérience fantastique: I recently became a member at fitness world and the facility is so nice with all the machines you could want. The staff are great, especially Emma D who instantly made me feel welcomed as a beginner in the gym!

Expérience fantastique: It’s always nice to walk in to a place and be greeted with a friendly smile! Janice you are so helpful and welcoming, thanks for all your help :)

Expérience fantastique: A great place to achieve you fitness goals. I love the amount of hood quality machines they have. A Shoutout to Sanjay for making the process easier!

Expérience fantastique: Loved starting my workout at Fitness World Marine Drive with a smile, all thanks to Sanjay’s friendly service at the front desk

Expérience fantastique: Janice at the front desk always greets me with a smile when I walk in and brings great energy to fitness world! She is super helpful with any information that I need about equipment and makes me feel so comfortable about going to the gym! I love working out thanks to her :)

Expérience fantastique: the other day I hit legs and Emma had such positive energy when I came in. Despite what could’ve been going on during her day, her kindness definitely made mine a 10/10.

Expérience positive: Loved the professional service at Fitness World Marine Drive, where Sanjay at the front desk is always a great help.

Expérience fantastique: I found Emma very accommodating & super friendly. She is one of the reasons I recommend this gym.

Expérience fantastique: Janice has been an outstanding front desk helper at Fitness World. Her professionalism, efficiency, and warm demeanor consistently creates a welcoming atmosphere for everyone!

Expérience fantastique: Last month, i joined the fitness world gym. Front desk Vipul has good behaviour with a great knowledge of fat loss. He checked my body fat percentage in an appropriate way and motivates me.

Expérience fantastique: Great gym, special shout out to member of staff Vipul - an experienced competitor and all round excellent member of staff, the go to guy for all things gym.

Expérience positive: Got my 3 day free trial at fitness world marine drive. It was a great experience especially the staff member Sanjay who shared some exciting tips for my workout.

Expérience fantastique: Fitness world is an amazing place to workout, Vipul is always a very charismatic and very knowledgeable. Good energy always

Expérience fantastique: Sanjay’s professionalism at the front desk is a major plus for Fitness World Marine Drive. Thanks for the smooth check-in!

Expérience fantastique: Had a fantastic drop-in session at Fitness World Marine Drive. A big shoutout to Sanjay for his exceptional guidance and support!"

Expérience fantastique: I have been going to FitnessWorld for a while. The facilities are good and the atmosphere is motivating. I want to give a special thanks to my friend and gym trainer Mr.Sanjay Gormukhani, whose dedication and expertise have made a huge difference in my fitness journey. Their guidance and constant support have truly encouraged my workouts. I'll recommend FitnessWorld for a great place to workouts.

Expérience positive: Great gym with plenty of equipments to work out on. Well trained staff, specially Sanjay at front desk who help me see through the gym and clear my queries regarding membership and support. It was a great experience.

Expérience fantastique: This gym has everything you could want and more. The range of equipment and classes is impressive, and the cleanliness is always top priority. The staff, however, truly make this place shine. Sanjay in particular very approachable, skilled, and always eager to help you.

Expérience fantastique: I love everything about this gym! The facilities are modern, clean, and well-equipped with everything you could possibly need. The best part, though is the staff. Especially Sanjay has been very helpful, friendly, and full of great advice.

Expérience fantastique: Been a long time customer of fitness world and I’ve always had a great experience there! Specially Emma, who has always been kind and supportive of my fitness journey. Great work team!

Expérience fantastique: Customer service wise, the staff is very welcoming and friendly especially I would like to mention Vipul Sharma who gave me the tour and answered all my queries. The vibe is very positive and motivating.

Expérience fantastique: I recently had the pleasure of interacting with Vipul Sharma at the front desk of our gym, and I must say, he is an exceptional staff member. From the moment you walk in, Vipul's warm and welcoming demeanor makes you feel right at home.

Expérience fantastique: Rly cool gym, great value only 10 dollars a month. But the employees are what make the gym. Vipul is the man. Go to him if u need any help, he will take care of u

Expérience fantastique: Great gym! Vipul is the goat and helped us throughout the sign up process easily.

Expérience fantastique: The staff here is so friendly, it makes coming into workout more enjoyable. Knowing they are ready to help and share their knowledge is great. Janice helped me recently, she was very helpful and a joy to talk to!

Expérience fantastique: I am very new to working out and I came in to this gym recently to take my first steps in my fitness journey and had some questions about what machines to use and personal achievement goals. The lady at the front named Janice helped me and she went above and beyond explaining to me different types of workout routines/schedules that would work best for my goals and work schedule. This honestly made me feel so much more comfortable going into my workout and I can’t wait to come back. Thank you Janice H!

Expérience fantastique: I’ve been going to Fitness World for a while now and I’m really enjoying my experience there. The staff is super friendly and have great energy - especially Janice!!

Expérience fantastique: Great gym, Great equipment set. That Vipul boy at the front desk is good. Really polite and humble. Nice fella.

Expérience fantastique: Great facility with helpful and welcoming staff. A special thanks to Janice at the front desk, she was extremely kind and helpful. I will definitely be back.