Planet Fitness

Expérience positive: Not a bad gym but maybe get more adjustable benches for the dumbbell section and smith machine

Expérience fantastique: Number one gym 47✌️✅

Expérience positive: Yay! After a year of begging, we finally got some new equipment! No more long waits for certain exercises. That's great news!

Expérience fantastique: I’ve been a member at Planet Fitness for a while now, and I can’t say enough great things about this gym! The equipment is always clean, well-maintained, and there’s plenty of variety to keep my workouts interesting. The staff is super friendly and creates such a welcoming atmosphere. I have to give a special shoutout to my trainer, Angelo—he is truly amazing! Angelo is incredibly knowledgeable, patient, and motivating. He takes the time to understand my fitness goals and creates personalized plans that push me just the right amount. His energy and enthusiasm make every session enjoyable and productive. If you’re looking for a gym with a positive environment and a fantastic trainer, I highly recommend Planet Fitness—and be sure to ask for Angelo if you need expert guidance!

Expérience fantastique: It's clean and the staff is amazing and friendly. I feel safe going here at any time.

Expérience fantastique: Branica is very helpful encourage us to upgrade black membership she has complete knowledge of equipment and exercise and she is very energetic business really need these types of employeee

Expérience positive: It is a good spot for working out and has a variety of machines

Expérience fantastique: This Planet Fitness location is my fav coz its never crowded. The members are mostly Asian and everyone seems so friendly

Expérience fantastique: Good location, friendly staff, open 24hrs, affordable membership, lots of equipment and hydra massage beds

Expérience négative: Very unhelpful. I drove all the way to this gym two days in a roll just trying to get a membership. Turned out that they are incapable to process RBC bank information. Cannot speak to a manager at all to resolve the issue for days. Staff Evec unwilling to call the manager at any time because his shift does not overlap with the manager. No one there willing to resolve the issue at all. The staff initially granted me a day pass. When I asked to use the bathroom, Evec then said equipment only. Totally unhelpful and bad customer service.

Expérience négative: The employees and managers are very rude at this location. Their rules about the pf black card membership are utterly unnecessary and overly complicated. You will pay almost 40$ a month and they will give you a difficult time if you’re bringing in a guest with you . I do not recommend this location in particular.

Expérience positive: Clean well equipped

Expérience fantastique: Good value for the money! Clean and respectful place to workout.

Expérience fantastique: Love this gym, good location and friendly staffs especially Sara and Josephina also great trainer Angelo. Thank you guys for providing such a good services and training. Just one thing that hopefully this gym will add more strength machines, I always go to the gym in the early morning or non peak hours on the weekends but most of the time the machines are still occupied by others.

Expérience négative: The Whitby location is no longer 24 hours

Expérience fantastique: I have been going to this gym from last 3 years, and genuinely it is the best gym I ever went to, everything is available under one roof when it comes to your fitness journey. Also, staff is really outstanding and always their to help you. Specially arjun, he is always attentive and active to address to issues throughout my visit. He is really professional in his work as he shows great customer service. Highly recommended gym !

Expérience positive: Facility is very clean, staff is friendly, equipment is modern, membership fee is affordable. I highly recommend this gym.

Expérience fantastique: Great gym.. kind staff..like PF very much;)

Expérience négative: been going to this planet fitness for years. Even before this gym location opened since I started my membership in Chicago. its so busy I have to wait 30 minutes for a bench/machine. worse now in the summer since the gym has given free membership to teenagers. they care more about attracting teenagers than their actual paying members

Expérience fantastique: I have had an excellent experience at Planet Fitness thanks to trainer Mr. Angelo Angeles. He is incredibly knowledgeable, friendly, patient, and makes everything easy to understand. His guidance and encouragement have been invaluable in helping me achieve my fitness goals. Moreover, Planet Fitness itself offers fantastic value. It's inexpensive, provides 24-hour unlimited access, and has numerous locations with a wide range of facilities. Whether you're a beginner or a seasoned gym-goer, Planet Fitness caters to everyone's needs with top-notch equipment and a clean, welcoming environment. I highly recommend Mr. Angelo Angeles and Planet Fitness to anyone looking to improve their fitness journey in a supportive and affordable setting.

Expérience négative: This gym was amazing when I first started, and I have been coming here for almost 2 years. But now, it's a complete disaster. They are accepting way more people than the gym could accommodate. Every single machine is being used all the time because 75 percent of the gym is cardio machines. STOP ACCEPTING MORE MEMBERS GREEDY PEOPLE

Expérience positive: Good gym for the price.

Expérience fantastique: Perfect Gym Big space All equipment Wonderful environment

Expérience négative: Arjun Is absolutely unprofessional and disrespectful. I have been a member of this planet fitness since it opened years back and I've never met a more unprofessional employee than this person. I've been visiting the gym during the midnight hours and this employee is amongst one of the few that works the night shifts. He barely shows up at the front and doesn't do his job. He shows up without a uniform, is constantly on his phone or never at the front desk, either at the back, constantly leaves to get pizza or is even in his vehicle. This person works out during his shifts with his Co-workers using the machines, has also refused to let members use a machine because he was using one on his shift.. and has never been seen working at all, I am not sure why planet fitness is hiring people with such poor work ethic. During the day, the employees are great at what they do. But this employee slacks off during the night because no one is watching, well the members are watching and it is disappointing to see what's happening. I couldn't bother to address this issue until I noticed him parking his car in a handicapped parking spot when there's clearly a spot beside him, it is absolutely disrespectful as I have noticed multiple handicapped members at this gym and it is illegal to park in a handicapped spot without a permit. This person is beyond disrespectful and non-useful, and should not represent planet fitness. As a long time member of this gym, I and multiple others have concluded this person a non efficient worker, management needs to take action immediately.

Expérience fantastique: I’ve been a member of this gym for a while, and I have to say, the recent upgrade with the new equipment has truly taken my fitness experience to the next level!

Expérience négative: This plant fitness is unprofessional. The manager Jason is unreliable and can see he doesn’t communicate well. Doesn’t call back to give information . He needs to work on communication skills.

Expérience fantastique: One of the neatest and cleanest gyms I been to. La fitness is always a mess, so I appreciate Planet Fitness cleanliness

Expérience négative: Am I the only one who realize a set of 45 lb. dumbbell has been missing for a year and never getting replace?

Expérience négative: I’ve been coming at this location since last 2-3 weeks and I ride a motorcycle. My motorcycle helmet does not fit inside the lockers, so I asked the person at the counter to please keep it behind the counter and it’s under my responsibility. He said I can leave my helmet in the open cabinet where people put their shoes and stuff. They have been keeping my helmet since last couple weeks behind counter and now out of nowhere they said they can’t. Assistant manager Jonathan was very arrogant and rude and didn’t wanna find a solution for me. I am visiting from Calgary for couple months and this is the worst experience I’ve ever had at a planet fitness. I hope you guys start cooperating with motorcycle riders.

Expérience positive: Clean and people keep to themselves. Good for beginners and casual workouts. During peak hours after work, the machines are always taken so you have to wait :(

Expérience fantastique: Good presentation Thanks Evic for good customer service

Expérience négative: If anything broken they ll take years to fix. Very poor service

Expérience positive: No bench press. Poor gym hygiene and etiquette. A lot of people so tough to find popular exercises.

Expérience négative: This is NOT A SAFE place!!!!! I went to workout for the first time this place and someone broke my locker and stole my wallet. Other person also complained about his wallet got also stolen. This is a very bad place !!!be careful people with your belongings.

Expérience négative: The person we working at service desk don't care what's going on inside the gym

Expérience fantastique: Very friendly staff. Arjun and his buddies were so kind to me and helped me through what I needed.

Expérience négative: Very rude front office staff - Arjun and Chavez, two of the employees ant the front are extremely rude. If I ask for help or ask any questions at all they look me dead in the eye with no response. Note to management - you need to speak to these 2 employees, Arjun and Chavez and have them change their behaviour or get rid of them as they are creating an unsafe environment for guests. Unfortunate because this used to be my favourite gym but I will be cancelling my membership for now.

Expérience négative: This location is the dirtiest planet fitness location I’ve ever been to the standup bed is always dirty there’s always pubic hair they never clean before or after the customer. The people who work at the front always give me attitude please stay away 1/10

Expérience négative: I signed up for black membership couple of months ago, so i can bring my mom as a guest with me. She was only using massage bed in the facility. She used it around 10 different sessions and was loving it. Then Katie (one of the employees) told my mom cold heartedly that she cannot use massage bed as a guest. That defeat the whole purpose for me so I canceled my memebership. Keep in mind this is after they charged me for annual fee and monthly for the current month. I think they should have to explain this policy at first. By the way this location is not very clean as you can see in the images I attached, you can find a lot dust bunny under the machines

Expérience négative: The brown employee during the midnight shift is rude and doesn't do his job. He parks his vehicle in the handicapped parking spot when theres other parking spots available. This person is constantly on their phone/ in the back/ in his vehicle/ talking to coworkers or never at the front desk. Is constantly slacking or working out during his shift refusing members to use machines, planet fitness needs to hire better employees.

Expérience positive: It was open during family day. No schedule changes. Good space to drop in if your primary gym is closed . If they had barbells, I would sign up there.

Expérience positive: They need one more machine to work chest pectoral muscles solely. Otherwise it’s a great gym.

Expérience négative: Parking situation is horrible, so many groups of people taking up multiple machines and people don’t clean up after themselves - please have some common courtesy. The air ventilation is also bad. The Pickering location is the best, at least it’s clean and people respect each other.

Expérience fantastique: Best place ever the staff in night EvEC and .ARJUN was very polite and awesome it was Sunday and I used the SPA free because it was my first day and they were very nice I honestly can’t find any words to say how nice they were. I am very very grateful and satisfied I highly recommend this place.

Expérience négative: "The gym experience fell short of expectations. Equipment maintenance was lacking, cleanliness questionable, and the staff seemed disinterested. Overall, not the motivating environment one hopes for in a fitness facility."

Expérience négative: The floor by the free weights is uneven and causes dumbbells to roll (potentially a safety hazard i think). The parking situation is horrible. Ventilation in the open space of the gym is fine but the side rooms are so stuffy, significantly warmer, and don’t seem to have much ventilation. Some of the rooms also hold smells since they don’t seem to be well ventilated. Mirrors could be extended in the free weight section now since the paper towels and sanitation spray were moved. Good selection of equipment. There are machines I didn’t find at a GoodLife location, in comparison. Needs another chest fly machine.

Expérience positive: Mediocre gym, so you get what you pay for. If you like cardio this place is for you considering about 60-70% of the gym is just cardio equipment. This place falls in line with Fit 4 Less and the like if not worse. If youre looking for a budget gym it definitely can hold you over but the constant "teen" promo's, equipment needing to be repaired, lack of strength equipment and free weights is the reason im giving it a 3/5. I'd actually give it a 2.5/5 considering about 2-3 weeks ago a kid had to be kicked out becuase he tried to make a "gym prank video" however its close to me so it gets that extra 0.5.

Expérience négative: Planet Fitness is probably not for you (and for me) if you're coming from YMCA/Goodlife Markham (which I'm from). I had to save money so I downgraded to Planet Fitness and it wasn't worth it. It is unfortunate to say but the changing room stank like urine and the floor was dirty. There is definitely some odour issue going-on on the main floor as well. There are plentiful machines for cardio-based workouts , however the free-weights (dumbbells) are lacking a bit. I recommend Planet Fitness for those on a tight budget and want to kickstart their fitness journey without breaking the wallet.

Expérience fantastique: Big, clean, lots of equipment, friendly staff. 24 hrs .... Great ! What else do you want! ...

Expérience fantastique: For the price, this gym can’t be beat. This specific location at Kennedy and Steeles is clean and well maintained and tons of equipment. Multiple locations are accessible with the black card across Canada and the US(typically go to the Clearwater location in Florida for 3 months of the year) Tanning, massage chairs and red light therapy machines are all huge bonuses with a super affordable membership to go along with it. Also, not to mention, no big egos or dudes full of themselves when comparing to the GoodLife location at Yonge & 407 or the LA Fitness at Kennedy & 401 which is a huge pet peeve of mine. If you’re on the fence about getting a membership, look no further and purchase it!

Expérience fantastique: Have been going for a year now starting 2023 been a great experience. Was able to get a workout done without interruptions.

Expérience négative: These people wont let you to cancel membership through phones - we need to travel all the way to them to do it.

Expérience fantastique: We come here all the time, it's great, near our home and also not too busy when we go. It's not a dirty place and staff is somewhat nice.

Expérience négative: Where teeny boopy teenagers check their text messages and slide into DMs from the weight area instead of working out.

Expérience fantastique: I really enjoy going there! The nicest place! Love the atmosphere as well.

Expérience fantastique: Hugh gym space high ceiling many machines, different rooms with specifuc machines for training in different body parts. Only 15.00 + Tax monthly with unlimited entry 24 hours.

Expérience positive: Last winter I got tennis elbow by shovel snow. The pain last for so many months. My physiotherapist suggested me do some fitness. I activated my membership with Planet, the free personal training is really good. Recently under the half an hour new member orientation, my personal trainer Angelo Angeles trial to cure the tennis elbow. The pain much released after fitness and the orientation with Angeles. Thanks.

Expérience positive: The trainer, Angelo, is patient and explains the exercise routines clearly. He seems to be the only trainer though. It would be nice if there are more trainers available. It would also be a great membership incentive if there are group fitness classes. Overall, the gym is clean and for the most part, has multiple equipment available for its members to use.

Expérience fantastique: I joined this location 2 weeks ago and only have positive things to say! The facility is extremely clean and equipment is in great shape! Staff are friendly and helpful! I got the Black Card membership which is very affordable and means my husband can join me for free as a guest, which is awesome because we always work out together. So essentially getting 2 memberships for the price of one! Twice a week we meet up with Angelo who is their personal trainer and is AMAZING! He's taught us so much and I'm finally learning how to lift weights properly and getting a great workout plan that is effective while not being overwhelming. I can't believe I'm saying this, but I actually look forward to going to the gym now!

Expérience fantastique: I like the environment and people specially the trainer, I learned a lot from him. Love to come!

Expérience fantastique: The facility is well equipped with all machines and properly segregated into cardio, strength training, abs and personal training.

Expérience positive: Great for casual gym users. Good price. Can get busy at hours.

Expérience négative: Saw a female member being harassed by a member and the staffs did nothing. The female member reported to the manager and he also didn't do anything. The harasser was still allowed to stay, didn't even speak to him. This place can't guarantee your safety. I have canceled my membership.

Expérience fantastique: Great gym clean and has most machines any other planet fitness would have.

Expérience négative: Watched a woman get harassed from afar and management did nothing about it. In all honesty I have lost respect for this gym and will not be coming back.

Expérience négative: It is with deep regret that I am writing this review. I have been coming to this PF for a couple years now- maybe more. Today, I was harassed by another PF member and it was dealt with very poorly. During my workout, a man kept looking over at me, which made me uncomfortable, but is acceptable. I made a face at him to show disinterest. This happened multiple times throughout the night. Eventually, he had come up to me and stood uncomfortably close, asking if he could talk to me, to which I shrank back and said “No.” He persisted, not caring much for my rejection, and my male friends had to get involved, acting as a barricade between the other member and myself. He was yelled at and asked to leave. But he persisted, moved to the side and reached out to me, still trying to talk. This situation was extremely uncomfortable and to an extent, made me feel unsafe. A third party had noticed what just happened and spoke to us about it, saying we should report the situation to management. My friends and I went to the front desk to bring light to what had just happened, third party included. We spoke with who I believe was the assistant manager and another employee: Jonathan and someone else. I was so extremely disappointed in how Jonathan handled the situation; he failed to show any empathy or concern towards me. Jonathan had repeatedly cut off my friend when he was talking with “So then nothing happened?” This verbal behaviour had implied that because I was not physically touched by the member, everything that happened was okay. Additionally, he said that we should have gone to the front desk while it was happening instead of afterwards. Harassment in itself is an offence and should be treated as such. Nobody should have to wait to be assaulted for the PF management to take action. My friend showed the other staff member who the man was, and Jonathan said they would talk to him but wouldn’t couldn’t anything else. I have no idea whether he was spoken to or not. Other staff members expressed concern regarding the situation and apologized for my experience. The gym itself is nice, and most of the employees are kind. But unfortunately, this gym is partially in the hands of someone who genuinely could not care less about women being harassed and feeling unsafe. It happened to me, and could most definitely happen to other people.

Expérience négative: Don’t go here. Employees are disrespectful and mean to their customers. Had to cancel my membership because I had enough of this, and they gave me a hard time with that too. Can’t explain how much this PF sucks.

Expérience fantastique: Better than GOODLIFE. I HAVE THE BLACK CARD. ITS THE BEST YOU CAN GET. I PAY I BELIEVE 37.00 A MONTH FOR EVERYTHING LA FITNESS IS A DUMP. THE POOL IS ALWAYS CLOSED AND HAVE LONG DELAYS ON REPAIRS. THEIR EQUIPMENT ARE NOTHING COMPAIRED TO planet fitness. Planet Fitness is the best!

Expérience positive: Great gym some time busy but you will eventually get some place to workout without having to wait for long

Expérience négative: No pride over here no one wipes down anything. Guys pee everywhere. Stand up disgusting. I have seen cleaner pot a potties in a rock concert staff don't care not even a sorry about how dirty it was not even I will take care of it no care at all this staff needs to be removed. How can menber care if staff doesn't. Health board should shut this place down

Expérience positive: Meh.. it gets crowded from 530. Not bad, just busy at peak times

Expérience négative: Worst place ever , always crowded , annoying! Many run devices , bicycles but few space and instruments for the real bodybuilding exercises !! The owners only care for money ! bringing more people to this place inspite of the TOO MANY PEOPLE every time I come to do my workout!!!! Zerooo star , waste of time and money

Expérience fantastique: great gym, lots of equipment, friendly staff, good little recovery area as well with massage beds

Expérience fantastique: The staff there is super Friendly and they actually go around wiping machines and mats Throughout the day At least that's what I see when I'm there Complete night and day compared to fit for less

Expérience fantastique: Great place to work out. Staff aren’t too involved in what goes on, sometimes people just sit in machines with their friends but most of the time it’s alright. Depends on the crowd. Overall, best time to go is at night.

Expérience négative: Better during the day. During a busy night shift the two kids working here were both ‘cleaning’ the same back room while customers were waiting. Full of excuses, and they purposefully make sure you can’t cancel your account or even switch home gyms. Staff look like they’re just there to socialize

Expérience positive: Overall experience is OK. But customer service is definitely below U.S. standards. The gym can get busy. The cable machines and extensions are in need of repair, adjustment, and/or alignment. The smith machines are almost always occupied and some users tend to spend more time chatting or taking selfies or videos while others are lining up to use the machines. The water fountain needs repair. The bathroom & change areas need more regular attention. No paper towels are provided in bathrooms.

Expérience fantastique: A Refreshing and Futuristic Gym Experience at Planet Fitness After 20 years of disappointing service at the downtown market location of GoodLife Fitness, I made the switch to Planet Fitness, and it has been a game-changer. From the moment I walked into Planet Fitness, I felt an incredible sense of welcome and belonging. The gym's culture, affordable prices, exceptional staff, and state-of-the-art equipment have truly exceeded my expectations. One of the standout features of Planet Fitness is its welcoming and inclusive culture. The atmosphere is warm and inviting, making it easy to feel comfortable and motivated to achieve your fitness goals. Unlike my previous gym experiences, Planet Fitness has created an environment that fosters a sense of community and support, which is truly refreshing. Speaking of affordability, the prices at Planet Fitness are fantastic. It's refreshing to find a gym that offers exceptional value for the cost. The membership rates are reasonable, and the variety of amenities and services provided make it even more worthwhile. Planet Fitness truly understands the importance of making fitness accessible to everyone. The staff at Planet Fitness deserves special recognition. From the friendly front desk personnel to the knowledgeable trainers, they go above and beyond to ensure that every member feels valued and supported. Their dedication to providing excellent customer service is evident in every interaction. I appreciate their willingness to assist and offer guidance whenever needed. The gym equipment at Planet Fitness is top-notch. It's unlike anything I've ever seen before. The modern and futuristic design not only adds to the overall aesthetic appeal but also enhances the workout experience. The wide range of equipment available caters to various fitness preferences and ensures that there's something for everyone. In summary, I cannot recommend Planet Fitness highly enough. This gym has provided me with one of the best fitness experiences I've ever had, surpassing my previous 20 years at GoodLife Fitness. The welcoming culture, affordable prices, exceptional staff, and futuristic equipment make it a standout choice. Whether you're a seasoned fitness enthusiast or just starting your fitness journey, Planet Fitness has everything you need to succeed. I am proud to call Planet Fitness my gym and look forward to continuing my fitness journey with them.

Expérience positive: This location is hard to find but it is nice. Often crowded after work but it does the job. I wish there is more supervision in certain areas

Expérience négative: The gym is clean. I would say Staff are mostly friendly. As for the crowd, some aren't really working out, more than a couple of times i have seen people here playing and goofing around, it just kind of ruined the atmosphere somehow. Today , May 31st at about 7:00pm, at the Women’s Changing Room, a staff was trying to clean the mirror. My stuff , water bottle , cellphone and my bag is close to it. She sprayed the cleaning agent all over, she could’ve wait a little bit for me to finish changing , cuz i am just tying my shoes and i should be done like in 2 minutes.But Nope, kind of insensitive that someone is there and you’re spraying all over isn’t it? It’s just a turn off, I had a very good experience at Gerrard location and I go here because this is closer. Overall, still pretty decent.

Expérience fantastique: Awesome Place. Good for workout, gets full from 5pm to later the night but before 5 is a good time to start working out

Expérience positive: Affordable gym but can get quite busy during weekday evenings. Lots of cardio equipment but not as many machines/weights

Expérience positive: This gym always smells bad. But it’s a good price for membership and no contract, good equipment and customer service.

Expérience négative: The staff is rude, Chavez misbehaves with people, wearing headphones and ignoring, had a problem with me using phone number to log in as I didn’t have app, my phone battery finished…very rude guy…i am planning to move out from pf…chavez ruined my workout…such people should be fired…

Expérience positive: Staff are very friendly, novice oriented gym, consider going during off peek hours for more competent users for equipment availabilities.

Expérience négative: The men’s locker room is sticky. I reported this to the gym several times almost 2-3 months ago. Nothing has changed. Very disappointed.

Expérience fantastique: Good place to stay healthy, most of the time crowded, after 11:00PM is best time for me. Arjun & Jose has the best people skills. Highly recommend

Expérience positive: It is a place to work out. A white male staff member refused to assist with controlling the 30 min workout area by having me deal with other clients myself. 30 min work out and 15 min ab areas being taken up by people who are not following the rules making it impossible to get a quick 30 min or 15 min workout as per what was sold to me. I took the black card membership so I could travel to different clubs and use the massage machines along with the regular option of getting a fast workout when I need to. Have considered canceling if things don't improve.

Expérience négative: Staff is okay, stopped going here because there were two guys (tall, heavier set, asian, tanned, 20-30ish) who would go around the gym and stand near women/highschool girls who were wearing shorter outfits and talk about how sl*tty they were and how they shouldn't be wearing those outfits. Couldn't prove it but they would talk loud enough for the person to hear it, I've witnessed them do it to other girls but the girls would just ignore it and try not to make eye contact. This included myself when I wore spandex shorts. I should have told staff at the time but seemed like they were friends so I decided to leave the gym instead and not cause trouble. Edit: (This was a couple years ago and I feel bad about not reporting it and hope that if they are still there and if anybody reads/are experiencing this to tell staff immediately).

Expérience fantastique: It’s a good gym overall. Better then GoodLife for sure! They have massage beds and everything if your a black card member. I would definitely recommend getting a black card. It also gets busy at 5-8pm so avoid those times.

Expérience positive: Everything is great, but have a pet peeve to address. Come on customers/members, do you really need to leave every sink counter area to be soaking wet where you wash your hands? It looks like someone took either a shower or a bath at the sink. I generally prefer to be not sarcastic, but will if it's the only way to get my point across. First impressions, it looks Inconsiderate of the slippery/watery Mess left behind and borderline unsanitary. Respectfully, please pick up after yourselves.

Expérience négative: I went there on my friend’s recommendation but total fiasco Equipment handles leaving mark and glue on my hand and needs to change Very busy and no ventilation

Expérience positive: yeah - nice enough gym for the money.. that is the key. I think the value is good. Place is pretty clean - machines are good. But I echo some of the comments below, staff are not friendly. The vibe I get is that my question is a hassle.

Expérience positive: Not to bad here is good one，very busy gym so many people Massage bed very good more than good life.

Expérience négative: Sour face staffs are pretty inhuman. Let me out at 2:40 am and it was -4 °C just because I wear Yeezy sports slipper . And treated me that they would cancel my membership:) . Just because I wear a harmless slipper when there is 4 people in the gym. I’ve seen people wear sneakers and took off the shoes to use hack squat. And I just need to use the dumbbells:) . I don’t know why they doesn’t kick those guys out maybe just because I’m Asian and those people who don’t even wear anything on foot was their kind. Pretty racist. Here’s the two sour face staffs.

Expérience fantastique: Non judgemental and everyone in their own lane. Clean. Would come again with my friend. Always brings me here and it's great.

Expérience négative: well, I had signed up three days ago and got talked into being a black member, which gives your full access to full amenities, including bringing a guest. Nothing was spoken about into detail about the gas cannot use the Hydro bed. I was told you can bring a guest if you are a diamond member you are able to have use of the full gym not just the workout machines today I walk in and the manager whispers to the girl it is only for her not her guess, when I was not told this and they were not transparent with me when you were signing up and moreover, the manager doesn’t have enough respect to walk up to the gas and explain to them and show them where it says this he just says every location is different and tells me that my father cannot use the Hyderabad that 63 years old I would like to come with me and accompany me to the gym and give me support to be able to work out and Deal with my arthritis. Problem in my lower back. BAD MANAGEMENT SKILLS RUDE DISRESPECTFUL MANAGER JOHNATHAN AT KENNEDY STEELES LOCATION what a fraud they sign you up and it even said on there website I can da FULL ACCESS TO GYM AND SPA MASSAGE CHAIR AND BRING A GUEST INCLUDED WHICH IS THE ONLY PERK WITH PAYING DOUBLE

Expérience fantastique: Great environment. New cardio equipments have been installed. Hydro massage is a must try.

Expérience positive: It is good to see equipment replacement and the addition of new equipment. However, I found certain equipment is gone. I have been with this location for five years and used the arc trainer everyday. It is truly a huge loss and disappointment for me that no arc trainers now exist at all. I can see many more ellipticals were added. Why can you not "tolerate" even a couple of arc trainers? Please do not use the cookie cutter response to me, asking me to let the management know. I did make the manager Jay aware of my disappointment the next day I came back after the replacement. Timely replacement of the old equipment and addition of new one do benefit and are appreciated by the gym members, but please be considerate of the loyal members that have been enjoying working out in this location every day with certain favorite equipment. I hope to see my arc trainers back soon.

Expérience négative: Worst customer service ever ! They don't have information about the transactions on your account and if you are to cancel your account, you can't do it online or over the phone. Even if you are away in another country, they'll still need you to come to the location to cancel the account and you will be continued to be charged for all that while. I don't recommend this gym.