Extreme Air Park

Expérience fantastique: Went with a group of 6 and had a great time! Received wonderful customer service, would definitely recommend this location.

Expérience fantastique: Had such an awesome time! We were looking for a post-exam activity and it was the perfect spot to go to!!

Expérience fantastique: fun and friendly staff. love em

Expérience fantastique: had an amazing time at this trampoline park! The facility is clean, well-maintained, and packed with fun activities for all ages. From the wall-to-wall trampolines to the dodgeball courts and foam pits, there’s something for everyone. The staff were friendly and attentive, ensuring safety while still allowing for tons of fun. The atmosphere is energetic, and you can really tell they focus on creating a positive experience for visitors. I also loved the variety of activities, from open jump sessions to organized games. Highly recommend it for families, friends, or anyone looking for an exciting way to stay active! Will definitely be returning.

Expérience fantastique: great place for enjoyment!!! must visit ❤️

Expérience fantastique: Great place to visit enjoyed alot and it was worth it for sure.

Expérience négative: Kids experience should be good but not for parents. No parking and must walk far away for $2.5. Not much sitting area for waiting parents. No food around for eating, vendor machines doesn’t work.

Expérience fantastique: Good experience here with my friends. Friendly staff and a good environment

Expérience fantastique: The staff is very patient and it's very fun. The price is not expensive and it is suitable for everyone to go together

Expérience fantastique: Amazing place to have fun, great customer service, highly recommend

Expérience fantastique: I absolutely love coming to New West Extreme Air Park! The fun activities keeps things exciting every time, from the trampolines to dodgeball. The staff is always friendly, and the park is clean and well-kept. It's the perfect place for a fun, active day with friends or family. Highly recommend it—always a great experience!

Expérience fantastique: Sure! Here’s a suggestion for a trampoline park review: I had an absolute blast at Extreme Air Park. The facility is clean, well-maintained, and has so many fun activities for all ages. The trampolines are top-notch, and the variety of areas—like the dodgeball court, foam pit, and ninja warrior course—kept everyone entertained for hours. The staff was friendly and attentive, making sure everything was safe and running smoothly. Whether you’re looking for a fun family outing or a unique place to hang out with friends, this is the perfect spot. Can’t wait to come back!

Expérience négative: This is probably one of the dirtiest places I’ve ever been to. Walked in and it smelt like sweat. The washrooms are filthy. Everywhere is just dirty and dusty. They need to clean this place inside out. Fraser Health might need to get involved.

Expérience positive: The trampoline park was pretty fun. But some arcades could be repaired to improve the experience.

Expérience fantastique: I love it here, had such a good time and justin was real good and helpful

Expérience fantastique: So fun and great for the family. Nice staff and good games. Big and spacious and also has laser tag!

Expérience négative: DO NOT BOOK A PARTY. If I could give a negative star I would. The manager was the rudest person I have ever dealt with. We booked a party for my son's team holiday party. When we got there, it was empty (now I know why) and I asked if we could have our room early (they had 12 empty rooms and only 1 other party booking for the day). He told me very rudely if I had read what I agreed to online I would know I get the room at the end. I said since they are all empty could we not get in early to set up. He then told me why not bend all the rules just for me and he was not my servant and then told me my ideologies were a mess?! After that conversation I had to walk away as I was stunned. The other party that was there was also having a horrible time, with all the food and presents in horrible bins or all over the front. Then one of the little boys in our group lost his sticker, I asked the front if we could have another and he refused (we paid over 600 for this party) and I had to purchase another jumper, even though he JUST handed out the stickers to the kids. His reason was he explained this all to the kids (they are 7-9) and this poor kiddo was with his grandma who was probably overwhelmed. It was clear we were not trying to sneak in another jumper. Then our pizza (which we paid over 100 for) came. They put it in the back somewhere and when I asked for it, they refused to give it to us till our time (we had the room at that point) so when we got our pizza it was cold. They say they have warmers but our pizza all of it was cold. This is the WORST experience I have ever had and will NEVER go there again. The manager was rude, incompetent and lacked all levels of service. AVOID this location.

Expérience négative: I hosted a birthday party here, but never again, had such a bad experience because of this one person who seemed to be the boss there named Justin, so did the other families who where hosting their birthdays. Not only he was not helpful, but he was rude, unpleasant & unprofessional, trying to make everything slow & difficult & stressful for parents hosting birthday parties. To be honest didn’t see anything wrong with the park itself & other staff, but as long as I will have to deal with a rude front desk, I’m not going back there again.

Expérience fantastique: i had a lot more fun than i expected and i am definitely planning on coming back! the staff were also very helpful and kind!

Expérience fantastique: This place is great and lots of fun! A good place to get excess energy out

Expérience négative: You think signing a waiver waived the park's responsibility? Absolutely right! There is only one staff or even none visibly in the whole Trampoline area. My kid got bumped and bleeding and crying, and no staff came to the rescue, and he walked out by himself! Don't expect any staff will be of help. Not to mention parking is limited, extra parking is a long way to walk and it is uphill! Staff are rude or non existent. If you think your kid can take care of himself in an accident, feel free to leave him in this cage for better or worse.

Expérience positive: Good place the foam pit was really fun

Expérience fantastique: Pretty awesome time here with my friends !

Expérience fantastique: Great place to have fun with the boys! Also great customer service

Expérience fantastique: It’s really great experience to be there and amazing staff

Expérience fantastique: Awesome Experience. So much fun with my friends

Expérience fantastique: Great Place, great Service, had a lovely time here. The place looked excatly like on the website

Expérience fantastique: It’s a good place for kids. They have many party room for events, trampoline, laser tag, and wall climbing. No food selling there, but few pops vending machines. It’s complicated if you don’t use their party room but wanna spend few hours there. The park is located inside of a commercial area. Very limited parking spots beside the park, but there is a huge parking outside the area, which take 5-8 mins of walk uphill to the park. Highly recommended to book in an advance. And, be sure to have disclaimer form filled before going!!

Expérience fantastique: Super friendly staff and super fun and safe experience :)!

Expérience fantastique: This is a really fun spot to practice flips and tricks, highly recommend for larger groups.

Expérience fantastique: Very responsible and kind staff. 10/10 experience, would recommend.

Expérience fantastique: Very fun. Staff are very attentive and kind.

Expérience négative: we had a birthday party with lots of kids here, which is not easy to manage and the staff who was asigned to prepare tags and socks for us was awful very rude to me and to other parents very aggressive because of forms to be filled overall a bad experience and with the money you spend there you expect least amount of respect very disappointing

Expérience positive: Love the area, only disappointment was we wanted to do the climbing wall, and by the time we wanted to do it, and realised the climbing string was operated by same staff, we run out of time.

Expérience fantastique: it‘s so much fun and you won‘t get bored! it has so much of activities

Expérience fantastique: Great park. Good music and plenty of space for tramping. Rock climbing and pillars are awesome too.

Expérience fantastique: Favourite part is the halfpipe. Super fun place

Expérience fantastique: Came here with my friends the best time ever. Very nice and helpful staff, everything about this place is amazing and I will for sure be coming back with my family and friends.

Expérience fantastique: Came with the family had a very fun time I recommend this place a lot. Best trampoline parks i been to

Expérience négative: I don’t usually write bad reviews. However, from first glance it looked great. It was a very quiet day there. $30 for 1.5 hours of jumping, fine. This is supposed to include climbing wall and other adventurous things that kids could get up too. However nothing was available to use other than the jumping as they said they had no staff. So I asked if there is discounted rate because it was not available to which I got a NO… It seemed the whole place was a bit broken, the Photo Booth was not working and even the WiFi stated it was not available. All in all the kids gave it a 1 star review. Unfortunately we will not be back.

Expérience positive: Would have given 5 stars except the customer service is horrible.

Expérience fantastique: I recently visited Extreme Air Park. It was amazing experience. Highly recommended. Justin was the guy who helped us making this experience beyond expectations.

Expérience négative: I really wanted to enjoy Extreme Air Park, but sadly, it was a letdown. First, there was NO toilet paper in the women’s bathroom. Not even a tiny scrap. After a long day of jumping around, that was definitely not the kind of "extreme" I was hoping for. Then, the staff—while friendly—seemed more interested in enforcing rules than making sure everyone was having fun. It felt like they were on a mission to remind me of every single safety regulation every five minutes. I get it, safety is important, but it was a bit much. Overall, it wasn’t the fun, carefree experience I was expecting. I’d suggest they work on the basics (like, you know, toilet paper) before calling themselves "extreme." Wouldn’t return. The bathroom s are horrendous

Expérience négative: Came for the extreme fun, left with extreme disappointment. The bathrooms? Not so extreme in a good way—no toilet paper in the women’s room, and I’m pretty sure the janitor was on vacation… indefinitely. As for the staff, they were about as chill as a caffeine-fueled toddler—way too much energy, like they were jumping on trampolines with their personalities. Wouldn't recommend if you prefer a relaxing bathroom experience or a staff that doesn’t make you feel like you’re being watched by overzealous gym coaches. Will stick to the trampoline park for my thrills, minus the restroom trauma.

Expérience négative: Awful...just awful. I had my birthday there in June with a bunch of my friends and i have been deciding whether or not to post this i have chosen to. First off it was very fun but then another group of teens showed up and kept trying to start a fight with us. Whenever we would go on a trampoline they would come and not let us use it. One of my friends who was there at the time is black and the group of people that kept bothering us then started using racial slurs at him. When we then went to go tell the staff what happend they did absolutly nothing.One thing i forogt to say was that the same group of people that were bothering us had the cops called on one of there parents so that just gives you just of how crazy that group was. After the staff did nothing i told my dad about the slurs towards my friend and he tried to talk to the staff and they once again did nothing about it. The staff refused to talk to them, Kick them out, or deal with this situation in any way shape or form. They are all incompitent and need to be more trained or fired. If i could give the staff 0 stars i most definitly would.

Expérience fantastique: Love this place staff r great music is great, been coming here for years never disappoint

Expérience fantastique: Me and my wife went there to celebrate out 1st marriage anniversary. Justin and Dakota did a great job, they made our day so much fun. So thanks a lot guys. Definenetly recommend this place. We’ll surely come back soon. Cheers!

Expérience fantastique: Amazing customer service! My friends and I really enjoyed playing the dodge ball! Definitely coming back in the future.

Expérience négative: This location has to be the worse, I don't want to be one to complain but, there is no parking available except a few spots at the top otherwise you have to park very far and walk, i find this location is not as organized as the others, as we had to wait very long to have the room that was paid and booked for the birthday...better to go to any other location than this one!

Expérience fantastique: Very helping staff, lots of things to do. It's very good for children as they have a lot of activities including foam pit. For adults you can climb the rock wall. It's quite interesting and they have many offers. Must try.

Expérience fantastique: Me and my friend had a blast It was awesome and the staffs were so nice as well

Expérience fantastique: It's a highly recommended place

Expérience fantastique: The team and all the staff were very great at the New west minister location

Expérience fantastique: I had really good time at this place my kids love it

Expérience fantastique: Amazing experience!!! They have a good range of activities, from simple trampolining areas to dodgeball zones and foam pits.

Expérience fantastique: Fun experience there! Staffs are very supportive definitely best place to spend weekend with girlfriend

Expérience positive: Had so much at Extreme Air Park. Justin was so helpful and assisted us with different things. Had nice experience.

Expérience fantastique: We visited extreme air park today. It was great time there. We met Justine there. He helped us a lot. He did a great job

Expérience fantastique: Awesome place and really cool to bring friends

Expérience négative: Poor service, no greeting, it was like they didn’t want us to come in. It is a very basic setup and I am not sure if this is a right destination for a fun night.

Expérience fantastique: I tried the laser tag game here. It was really fun. Justin was really helpful and polite. He answered all our questions. Would definitely visit this location again.

Expérience fantastique: Justin was an amazing host! We were a bit late but he understood and let us in at the last minute! Highly recommend going there

Expérience fantastique: It was so fun here, We enjoyed here a lot and had really good time being here.

Expérience fantastique: Hi we had a good experience at extreme air park . its very good and activities are also interesting.

Expérience fantastique: Great service by Justin. My kids loved playing here

Expérience fantastique: We had a wonderful day celebrating our son's 7th birthday. Justin was a fantastic host and made our afternoon even more fun!

Expérience fantastique: Excellent experience. The kids age 6 and 9 had a great time. The foam zone was the highlight ! There is a lot of staff that are happy to answer any questions.

Expérience fantastique: It's a great place to spend your birthday party at.

Expérience fantastique: This place is so fun I really enjoyed it this is definitely the best place ever.

Expérience fantastique: Just went for a class field trip, was great fun, lots of trampoline space and fun, safe environment

Expérience fantastique: I would like to commend Justin for providing exceptional customer service. Thank you, for setting a high standard of customer care and support!

Expérience fantastique: Had lot of fun tonight there, really impressed by the staff service and really appreciate the hospitality. 100% recommended.

Expérience fantastique: We just had my daughter birthday party here with her friends. 11 kids enjoyed jump time for 1.5 hrs which they didn’t wanna leave yet to head to party room for the cake lol Staff there was very nice to give us early access so we can set up the decoration etc Place was very busy in the afternoon and we kinda stuck at the parkade because some people didn’t know how to park properly which happen to be a norm these day in Vancouver Learn how to read their parking instruction on the website and stop jamming the parking lot

Expérience négative: My daughter was invited to a birthday party at Extreme Air Park today. She had tons of fun until a couple older (11ish) year old boys started bullying her, following her around and kicking her, jeering her and pushing others into her. I asked why she didn't tell a staff member and she said there weren't very many. Seems that more staff are needed, and a zero tolerance policy for that type of behaviour.

Expérience fantastique: Came here with my kids. Stayed for 1.5hr. We had a blast. Definitely coming back.

Expérience fantastique: I highly recommmend this place! It was nice time

Expérience fantastique: Extremely entertaining! I totally recommend when it rains .

Expérience fantastique: It was a great place for kids (7yo and 9yo) for couple hours. It is little bit pricy but kids have so much fun.

Expérience fantastique: Awesome place. Great staff. Highly recommend. A++++

Expérience fantastique: Really fun experience, nice place to take your kids on the weekend. Would definitely come back!

Expérience fantastique: Had such a great time here with my daughter, can’t wait to come back with my other daughters!

Expérience fantastique: Stuff are nice, fun place, my son loves it very much. Organized and clear. A birthday party recommended place!

Expérience fantastique: I like customer service how that person treat us is really comfortable . It is great place.

Expérience fantastique: Best place to visit. You gonna enjoy it.

Expérience fantastique: my twin boys have birthday party there. the staff there are very nice. the place is super wonderful.

Expérience négative: Extreme Air Park is a fun place for children, adults, and families. We were a group of 20 children, ages 3 to 13, and 6 supervisors, but only 3 supervisors went inside with the kids. I found the pricing very high, especially for groups. It’s frustrating that both a 3-year-old and a 50-year-old pay the same price, with no discounts offered. For an hour and a half, we ended up paying $701.50, which left me quite upset.

Expérience négative: I recently visited this place and had a very disappointing experience. The staff member we interacted with was not only rude but also displayed racist behavior, which made us feel uncomfortable and unwelcome. It's unacceptable for a business to allow such behavior, and I would not recommend this place to anyone who values a respectful environment.

Expérience négative: So today (10th oct) i went to this location so there was a boy who was on his closing shift so it would be around 8:40/8:45 maybe. He was soooo rude wnd racist with us. He thought that we cannot pay $25 as we are indians so started passing on racist comments and when i asked him about his name he refused and i even asked about his manager so that i should let him know how rude and racist his staff was then also he refused and said that if you want to go inside thats fine or else just get lost.

Expérience fantastique: Son lost his phone at the EAP. Contacted them, they were very helpful and informative. When the phone was located on the bottom of the foam Pitt, they called me right away to identify it was mine.

Expérience négative: Kind of disappointed so far. 1st small incident: Wanted to buy beverage after play. Coin in, no drink out. Approached front desk staff about possible refund and here are exact words I got :" The vending machine is not ours, we can't refund you money." I asked for manager to help out the situation and the front desk staff told me manager is not around. I waited and try to approach several staffs until one nice staff refunded me using his own money. The only issue here is the first front desk staff's careless and arrogant attitude. 2nd: Got caught up busy at work and son wanted to go. My wife brought my son there. She took mine and my son's yearly membership card. Front desk staff told my wife she can't use the card because it is not under her name. Wife explained situation and the answer is still no. I actually understand this situation where the front desk staff was only trying to follow company rules. However, the issue here is still the arrogant attitude. Message for owner: You need to train your front desk crew member properly so they know what is the correct way of dealing with customers. In addition: Try to laminate your membership card because it is only made of cheap hard paper (easy to get damaged after one month, considering you charge $25 for getting a new card if the old one is lost or damaged) Update: I received a phone call from one of the staffs. The owner already read my review and he wants to let me know he does not care about my feelings and the review. They will cancel my membership right away. Now I guess I understand where does the attitude issue come from.

Expérience négative: Yesterday we celebrated my daughter's birthday at this place. We paid for the full day and were there for more than 3 hours. The staff was mostly rude, we waited more than 2 hours for the climbing area to open and they never opened it, when it was one of the reasons we visited the place. I asked the staff about the climbing and they told me that in 30 or 40 minutes they would open it, but that never happened. It was a bad experience for my daughter and her friends.

Expérience fantastique: Despite initial concerns due to a sore knee, we decided to give it a try. Surprisingly, the bouncing helped alleviate my knee pain, making the visit a blessing in disguise. I was impressed by the park's cleanliness and the attentiveness of the staff. They actively monitored the park to ensure everyone was following the rules and provided gentle reminders when necessary. I encouraged my daughters and nephews to use polite manners when seeking assistance on the climbing wall, and I believe that a little courtesy can go a long way in any setting. My seven-year-old nephew still fondly recalls our visit to Extreme Air Park when he was six. We're definitely planning to return to Extreme Air Park so we can wear those cool glow-in-the-dark socks! I've got my eye on the orange ones!

Expérience fantastique: The coach and I bought in the kids on a trip here are the customer service was phenomenal! The manager or owner was amazing and they had signs reminding people to put their valuables in lockers (only $2) and we put all the kids phones and our keys etc in a locker... Would definitely come back again as they made the trip EASY AND FUN!!! WISH I COULD GIVE MORE THAN 20 STARS!

Expérience négative: We waited for 20minutes to do the activity and then they said it closed just 5minutes ago and giving excuses that they are on break and the other guy would help them and the other comes and says it is closed.

Expérience négative: Absolutely disgusting customer service

Expérience négative: This one star is for the owner who treats customers horribly. It really shows on your character.

Expérience négative: The place is great to enjoy with family and friends. Staff is completely worst. They treat their customer very rudly. They should have some manner for their clients .

Expérience négative: Overall everything is good. but the staff they don’t know how to treat their customers. They shout a lot on every customer and never clearify anything about place.

Expérience fantastique: Kids like to play enjoying

Expérience fantastique: Hi This is Miriam When I went there twice or three times I can’t remember now I think we had a great time there together I saw signs that said no flipping into the foam pit because they think it is to dangerous to do it and they don’t want people to get hurt or injured flipping into the foam pit I wanted to do flips into the foam pit even though it looks easy it’s dangerous to do it yourself when there is nobody there to support you and hold on to you so you don’t fall flat on your face when you try to do it yourself and try not to brake your bones out of shape and alignment Any how if you come walking fast to a wild horse and trying to get on and ride the horse without people’s permission and supporting you and the horse The horse will know when you come to close and tries to fling you off And when you start to ride a bike when you’re little you fall off and get back on and keep going until you are able to do it and then you eventually can pedal faster and faster From there on you learned how to bike by yourself