Epic Rides

Expérience fantastique: Epic rides have been my mode of transportation from Vancouver to Whistler for the past two ski seasons, and I have never had a bad experience ever! They run a very tight schedule and would recommend you give yourself a 10-minute window to departure. Booking online is seamless, and options of a one-way or round trip ticket is available. Round trips do not need to be completed on the same day, which is a great way to spend a weekend away. A special shout out to Adam ( driver ) for always having a great attitude and smile on his face I should mention that if you're going to Whistler regularly, buying a round trip multi-pass is going to be the best value! $250 / 10 round trips. Tell me another option of getting to Whistler for less than $25 a round trip !

Expérience positive: When they say, “departs promptly” they aren’t kidding. Be there 10 minutes in advance and be aware there’s no restroom on the bus. Very comfortable seats. Courteous drivers. Excellent value…the cost is worth it just for the gorgeous scenery! If you get at all queasy, don’t sit in the first row, especially at night. The road is very hilly and very curvy. We were fine during the day when totally absorbed by the view, but after dark all we had to focus on (from the front row) was the curves, hills, and speed.

Expérience fantastique: Very nice

Expérience fantastique: Was a nice drive

Expérience fantastique: I used Epic Rides for a round trip to Whistler, and I couldn’t be happier with the service. I needed to change my departure date, and the process was handled smoothly via email. The ride itself was very comfortable, and the coach was super clean. The highlight of the trip was the driver, Adam, who clearly loves his job. He was professional, friendly, and had an amazing sense of humor that kept the atmosphere light and enjoyable throughout the journey. Adam went out of his way to make everyone feel welcome, sharing fun facts about Whistler and cracking jokes that had the entire bus laughing. His enthusiasm and positive energy made the trip memorable.

Expérience fantastique: Great team, efficient and gets use safely too and from whistler

Expérience fantastique: Brillant driver!

Expérience fantastique: He’s a nice and funny driver

Expérience fantastique: Nice

Expérience fantastique: Was great and yeah

Expérience fantastique: Super Bus

Expérience fantastique: Thank you for the trip to Whistler! Great driving Brent!

Expérience fantastique: good driver, safe and fast ride, best rider in town, number 1 in my opinion

Expérience fantastique: Very quick and simple.

Expérience fantastique: I had the pleasure of traveling with Epic Rides and I couldn’t be more satisfied with the experience. The entire journey to Whistler was smooth and comfortable. The coach was clean, well-maintained, and the seats were spacious, offering plenty of legroom. The driver was professional, friendly, and ensured that we had a safe trip from start to finish. I appreciated the punctuality — we departed and arrived right on schedule!

Expérience fantastique: Good

Expérience fantastique: I had so much fun, thank you for everything!!

Expérience fantastique: Good

Expérience fantastique: Our drive Adam was lovely, a very smooth efficient & safe journey!

Expérience fantastique: Such a convenient way to travel. Comfortable and extremely safe thanks to our super competent driver, Adam. He made it fun and interesting too.

Expérience négative: I’m extremely disappointed with the customer service and lack of compassion this company showed us. My girlfriend and I booked a shuttle with Epic Rides from downtown Vancouver to Whistler at 10am on a Monday morning. When we encountered a minor delay on our way to the shuttle’s point of departure, we called customer service to inform them that we will be a minute late. The representative we spoke to was extremely unhelpful, offering to put us on an evening shuttle and refusing us spots on the afternoon one. I then inquired on what her role at the company was, seeking information on who was trying to help us and who else I could speak to, after which she proceeded to hang up the phone. Fortunately we made it to the shuttle right on time, because I had to split up from my girlfriend, and sprint to there. When I got there, the driver and his boss were just as unhelpful, refusing to wait an extra minute for my girlfriend who was just down the street. I completely understand transit running on tight schedules, however I really did not appreciate the lack of understanding that was shown to us in the face of us warning them that we might be a minute late. To top it off, we were refused a refund in the case that the shuttle left without us. Overall, if you plan to travel with Epic Rides be mindful of their strict policies, and be early!

Expérience fantastique: A comfortable express service from downtown Vancouver to Whistler Village. Highly recommend! It saves 30-45min each way compared to other shuttle services that make several stops in between, and rates are reasonable. Air conditioned, however not all seats have outlets. Very punctual for departures so don't be even a minute late. Customer service was also hasslefree, I called to request a different departure time for my tickets and they got that processed without any issue. Friendly and helpful. Will definitely rebook!

Expérience fantastique: Dave is a very good driver. Always careful and smiles to passengers.

Expérience fantastique: Have used the service many times this winter between downtown Vancouver and Whistler. Drivers are all fantastic. There have been some very snowy days when the roads were slick and they drove very safely. The buses always leave on time, which is really appreciated. If you’re late, you really can’t complain, they can’t make 30 other people late for you! The buses themselves are basic but comfortable enough. I only wish there was a 3pm option leaving Whistler to beat the notorious traffic back to Vancouver. The 4pm option regularly gets stuck in bad traffic. There’s often two buses at 4pm. I’m sure if one of them was at 3pm or 3:30pm, it would be full.

Expérience fantastique: Nice driver, the bus clean and new, great services.

Expérience fantastique: Super efficient and no nonsense. If you're not on time, they do not hold up the bus for every other passenger! Awesome business model for sure.

Expérience fantastique: I really enjoyed this epic ride to Whistler and back!! Everything was perfect :) I can really recommend this bus agency

Expérience fantastique: Awesome service!

Expérience fantastique: Great service, comfortable seats and nice driver!

Expérience fantastique: Perfectly on time thanks to Mr. Gibson and the bus company

Expérience fantastique: So comfortable and affordable! Amazing service

Expérience fantastique: Excellent bus trip, perfect on time!!!! Very trustful… Thank you mr. Gibson

Expérience fantastique: Adam was very accommodating and friendly, and he even tried his best to remember my name....Victoria! Nice try, Adam! As always, I had an epic safe ride to Whistler and back to Vancouver. Great job, you guys!

Expérience fantastique: Adam was super friendly and a great driver. Super smooth ride :)

Expérience fantastique: The ride was smooth and safe. Adam was a great driver and super helpful!!!

Expérience fantastique: Smooth and safe driver , would definitely use this bus company again

Expérience fantastique: If you're looking for an affordable, safe & efficient ride to Whistler, I would 100% recommend Epic Rides. Bus ride was clean, on-time, and comfortable, and that's about all I could ask for. Our driver Adam was awesome - great sense of humour and equally great driving prowess! He even remembered my name, as I had him for both directions of the trip. Whatever he's getting paid, he deserves a raise!

Expérience fantastique: Efficient, friendly, and helpful service. Right on time as well.

Expérience fantastique: Adam understands the assignment

Expérience fantastique: Adam is a legend, the only bus company that travels direct from Vancouver to Whistler.

Expérience fantastique: Took the bus with Captain Adam! He created a great environment that was needed after a great trip to Whistler. Epic rides in general is great. On the way here, I called 5 minutes before my ticket expired and they were able to transfer it to the next bus! Great prices as well! :)

Expérience fantastique: safe smooth ride! Adam is awesome!

Expérience négative: I am incredibly upset. I booked a ticket and emailed for a refund since I got COVID-19, yet I was not refunded. I spoke directly with the manager/owner Abeer and she declined to refund me as well even though I was too sick to go on this whistler trip. They offered me a voucher which had I communicated would not work as I have a car and this was a girls trip (which was no longer going to workout since I was sick) there is no compassion or understanding with the owner of this company. They could not even offer me a partial refund either and completely dismissed my wellbeing. Do not book with epic rides, it feels like the owner just wants your money and will not give it back no matter what the circumstance is.

Expérience fantastique: My go to ride when traveling between Vancouver and Whistler. Consistently reliable and affordable over the years. Staff are super friendly and always provide a smooth and safe journey.

Expérience fantastique: Great ride with Adam, very friendly, smooth driving even arrived early

Expérience fantastique: Great services. Adam is fantastic, and make the trip an actual journey - no ordinary bus ride. Appreciate the extra efforts and services you continually give to the passengers Adam, it does not go unnoticed!

Expérience fantastique: I really like taking the rides with Epic Rides every time I head to Whistler. They always on time and as scheduled. The interior of the bus is modern and inside of the bus its spotless. Very clean. The bus driver was very nice. I had one time with Adam and he was very funny guy.

Expérience fantastique: Adam us a great tour driver.

Expérience fantastique: Adam is the best driver sea to sky has seen in years! Anticipate a smooth professional ride like being in a limousine. Very fun

Expérience fantastique: The ride was absolutely wonderful . We were going on a girls trip to Whistler and we were planning on driving there . So we decided to try out the bus instead , and I have to say it was the best decision ever ! Affordable , very convenient drop off and pick up location , clean and comfortable ! I highly recommend . Also we had a super cool driver that was very informative and helpful .

Expérience fantastique: This was my 2nd time using epic ride to get to Whistler and this was the most enjoyable, safe bus ride experience! Adam was caring, funny, safe and super positive, it was great to start off the morning on such a positive note. We arrived there safely and even earlier than expected! Thank you, Adam :)

Expérience fantastique: great view and smooth ride

Expérience fantastique: Awesome ride. Adam was very engaging.

Expérience négative: What's wrong with the customer service? I plan my trips efficiently and I asked "what can I do in the event there is a weatherstorm and my flight is delayed, am I able to move to the next scheduled bus?" she said it's not possible, the company would not help me at all and because I am calling ahead, I am planning to be delayed and therefore they did not want to help in that instance, the call quickly turned into some form of an accusation. I'm a very efficient travel planner and this treatment to a customer is absolutely absurd. I called the SkyLynx bus service and they helped me without hesitation very accommodating and friendly. Avoid Epic Rides if you can, the customer support is not worth it and they will not help you if your flight is delayed due to a weather storm.

Expérience fantastique: Adam was a legend ! Very Smooth ride with great views. Highly recommend

Expérience fantastique: 100% enjoyed traveling with Epic. Champion service. They treat people like people and I am happy.

Expérience fantastique: Very smooth rides here at epic rides and also our driver adam today he is very positive and friendly

Expérience fantastique: Adam was welcoming and informative. The check-in experience was smooth, as was the ride to Vancouver. Thank you Adam!

Expérience fantastique: Driver was great, gave some really good tips. The drive was very smooth and fast, will definitely recommend and use again!

Expérience fantastique: Great service, comfortable, easy access from downtown, and nice drivers!

Expérience fantastique: I have been using Epic ride for a while now, always on time and Adam by far the best driver.

Expérience fantastique: Adam is very friendly he’s a good driver

Expérience fantastique: The bus driver Adam is just amazing! Professional and faint. Safety and fast travel. I strongly recommend

Expérience fantastique: Adam was our driver and he was lovely, got us there safe and sound and it was a beautiful drive ! Highly recommend this service

Expérience fantastique: Great bus trip to Whistler today with our driver Adam!

Expérience fantastique: Great service and an enjoyable ride to Whistler, would recommend for anyone wanting to visit.

Expérience fantastique: Great smooth ride.

Expérience fantastique: It was great ride experience. Exact on time, driver is trust worth and great entertainer.

Expérience fantastique: Adam is a delightful and hilarious man and brilliant driver

Expérience fantastique: Trip back to whistler was very smooth and stress free after a stressful return to Vancouver. Adam was extremely accommodating and overall had an amazing vibe. Very impressed with the quality of service he provided!

Expérience fantastique: All round amazing experience. Smoothest bus ride I’ve had in Vancouver, big shout out to our bus driver Adam for making this last part of our trip back home so great

Expérience fantastique: Adam our bus driver was a legend. He was funny and helpful and made for an enjoyable ride. Absolute legend!

Expérience fantastique: Our driver was great! The drive was smooth and my Mom and I felt Very comfortable on the ride. Will use Epic Again for sure.

Expérience fantastique: Adam is an amazing bus driver! He is worth the ride from Whistler to Vancouver !

Expérience fantastique: Adam (driver) was friendly and gave us a smooth and timely ride down to Vancouver.

Expérience fantastique: Our Driver Adam was amazing!!

Expérience fantastique: Safe, efficient service with great local knowledge and tips along the way.

Expérience fantastique: Bus was very clean upon entering, bus driver was so lovely, giving pointers throughout the drive and the drive was super smooth!

Expérience fantastique: I got a ride with Adam, he gave us a little introduccion of whistler, excelent driver.

Expérience fantastique: Adam was a great driver, super safe, bus was clean and the journey into whistler was super cool!!

Expérience fantastique: Excellent bus service from Vancouver to Whistler and return. Clean, comfortable buses. Bus left on time and goes non stop to Whistler or back to Vancouver. Price for return ride very reasonable.Bus driver professional, friendly, very personable.

Expérience fantastique: Adam was an amazing driver, great host very funny and a great ride there and back!

Expérience fantastique: Very comfortable ride with Epic Rides today. Our driver Adam was very helpful and made the drive to Vancouver very enjoyable.

Expérience fantastique: Adam is amazing !!!! Epic B)

Expérience fantastique: Fantastic service from Adam who greeted everyone individually and was friendly and efficient, Have taken Epic several times now, a couple of times with e-bikes - always a good ride for a good price.

Expérience fantastique: Very comfortable bus ride and the driver was very welcoming. Will be using them again in the future.

Expérience fantastique: Was a very epic ride Adam was great and the bus was clean, very very happy :)

Expérience fantastique: Friendly and funny bus driver. Smooth and quick ride

Expérience fantastique: The ride was pretty cool and I enjoyed adams company;))

Expérience fantastique: Thank you ADAM for the safe ride home in the rain this evening

Expérience fantastique: ride was smooth and comfortable, thank you Adam for being an awesome and welcoming driver

Expérience fantastique: Adam you are awesome driver

Expérience négative: My ride on Epic Rides was slow and cold. As a 'Greyhound' rider travelling the Sea to Sky for 25+ years. I've NEVER heard of the BUSY bus line barring band members from travel on our own lands. I'm wondering if the Chiefs, both, are aware of the lack of voice we have as highway travelers.

Expérience fantastique: Thank you Adam for making our trip so much more enjoyable!! ♥️♥️♥️♥️♥️

Expérience fantastique: Adam was just amazing! He made the ride quick, easy and overall so much fun, such a gem. Thank you Adam & thank you Epic rides for this amazing experience x

Expérience fantastique: Easy going bus drive to whistler and back to Vancouver. Nothing wrong. I did it already a couple times!

Expérience fantastique: I took a round trip with my family to whistler with epic ride, it was nonstop , on-time, clean. Our driver, Adam was very hospitable, greeting every single passenger, explaining everything. He was one of the best drivers I've seen so far. Definitely recommend epic rides.

Expérience fantastique: Excellent driver , excellent flat up!

Expérience fantastique: Lovely staff and very empathetic. Today We had an awful experience with SKYLYNX (their system didn’t work when we purchased our tickets - and the driver was very unfriendly and didn’t allowed us to get in the bus). So we waited for the next bus, luckily was Epicrides and they were very nice to wait for us to buy the tickets. ❤️ thank you!

Expérience négative: The bus was on time and the ticket was inexpensive but that is where the good ends. The bus appears nice on the outside but was old, dirty, and smelled of urine inside. I’m unsure if the on board washroom was broken or just unclean but the smell smacked you in the face getting on. There were seats with questionable stains and one seat was absolutely drenched. The driver was cordial but not very helpful. The seats are tiny and leg space narrow. I only booked with them because the skylynx was sold out. Save yourself and just book through skylynx. If you find yourself in a position like me, suddenly needing to leave Whistler, this should get the job done but it won’t be very comfortable.