YMCA of Pictou County

Informations sur YMCA of Pictou County
Heures d'ouverture
- Lundi: 5:00 AM – 8:00 PM
- Mardi: 5:00 AM – 8:00 PM
- Mercredi: 5:00 AM – 8:00 PM
- Jeudi: 5:00 AM – 8:00 PM
- Vendredi: 5:00 AM – 8:00 PM
- Samedi: 7:00 AM – 5:00 PM
- Dimanche: 7:00 AM – 5:00 PM
YMCA of Pictou County: Avis
Expérience négative: They work as they want, it's terrible. It's impossible to plan.
Sorry that you missed our communications on change in hours Eugene. We use multiple modes and must need to add more. Please call 902-600-6236 and we can discuss improvement solutions and compensation for your service loss.
Expérience fantastique: Very Welcoming Staff with Enthusiasm Equipment is safe and E Z 10/10
Thank you for the great review. Enjoy your Y experience and let us know if there is anything we can do to support you with your wellness goals.
Expérience fantastique: I recently moved back to Nova Scotia after being away for 20 years. I joined the Y at the wellness center and I am just thoroughly impressed with the facilities and the fact this is right in our backyard. Great for the entire family. A gem in the community.
Thank you Brian. Welcome back! Please let us know if there is anything we can do to assist you with your Wellness goals.
Expérience fantastique: Great installations. Kid loving the pool and river. Wish there was more open swim or family swim during the day
Thanks Gabrielle. Pool programs are very popular and require a lot of the schedule. You will find more open swim in the summer months.
Expérience négative: Worst experience ever. Manager and staff were very rude as my nephew he was going for swimming the pool was not clean, instructor was not friendly with my 4 yr old nephew as he told her mother too. Staff was hesitated to give him swimming training even though we were paying full amount of family membership.It was completely uncomfortable environment for brown people .My family experienced racism so it is big no for brown community.
We sincerely apologize and would like an opportunity to discuss and resolve this with you. Can you please contact the manager at [email protected]
Expérience négative: Hello the swimming staff of YMC is not good they feel uncomfortable to people, every staff have their own opinion, miss communication to their team members. No one follows the appropriate rules even they discrimination with brown skin people.
Harry, we apologize that you are not happy that the Manager on Duty was enforcing the rules and scheduling last night. It is not discrimination but enforcing the published schedule. We encourage you to speak with the Centre Manager to review the schedule and rules. https://pcymca.ca/contact-us/
Expérience fantastique: Everything is great
Thank You Casim!
Expérience fantastique: Great pool and really good food
Thank you!
Expérience négative: The plans are terrible, age restrictions should not apply. Do what every other family plan does and allow 4-5 members on a plan. Not every family dynamic is the same and every family should be able to not only find a plan for the entire family but one that is affordable. If you want to be inclusive, build a family plan that is, especially if the price is $145 a month plus a $50 signup fee and proration.
Thanks for the review Stacy. The Y is a charity and has a membership model that supports feasibility. We offer a Financial Assistance Program to support affordability for families. Please contact our Y front desk for more information.
Expérience fantastique: Membership is good especially as a student and there is no long term commitment. You have access to the pool, gym and court which I would rate the facilities a 7/10.
Thanks for the review Davin and have a great summer at the Y!
Expérience fantastique: Absolutely wonderful place with countless options for kids and adults of all ages‼️
Thanks for the review Ben. We are a full health, fitness and aquatic members based recreation facility with Diversity in Programming for all ages and interests. Ran by a charity that aims to serve all our members. You are correct, the Gymnasium is not just for basketball! Great observation
Expérience négative: Complaint ....I hosted a birthday party for my son on January 28th and I could not believe how rude the staff and manager were. First I was lied to when I booked the party and inquired about the large pool and offered to pay extra, I was told they don't book the big pool but if no one was in it the boys can use it as they are older and in swimming lessons. When we got there the boys jumped into the big pool as there was no one else there. They were told to get out and when I explained to the manager what I was told upon booking she called me a liar and said no one would have told me that, that's when I got mad and decided I would never book there again. One of my guests came late and instead of asking if they were with us, the life guard went up to them and pointed at the door and said "OUT". I was blown away.Then we asked for the tunes for the lazy river and were told they didn't have them, which would have been good to know upon booking. So I asked if they could use the flat chest boards or noodles in the lazy River to float on instead and was told no, no toys in the river except the tubes that they didn't have. Then in the party room we lit candles on the cake and turned the lights off to sing happy birthday, when we tried to turn the lights back on, they wouldn't turn on. So we went to the desk to ask how to get the lights back on and the girl said very rudely that none told us we could touch the lights...well guess what you little snip it...no one told us we couldn't and there is no sign stating such as I did take pictures. I will never book there again and even the other guests couldn't believe the treatment and suggeated we use the pictou pool or another venue from now on which is exactly what i will do. $ Customer service sure is not what it use to be.
Thanks for the helpful information and for working with our Centre Manager to help us improve on advertising and information for Birthday Parties.
Expérience positive: Love bringing the kids here to swim but I find the cost of close to $40 for a family of four to swim is outrageous.
Thanks for the review Tyler. The Y is a charity and relies on membership to be sustainable. Y membership is the most economical way to swim as a family or a punch pass. Day Pass is what you are using and is the most expensive option. As a charity we also offer financial assistance.
Expérience positive: This is just based on the fitness centre: The gym is pretty small, and not the best for an intense leg workout. However, it’s not usually that busy (from the times I visited anyway), and they have a nice variety of attachments for the cable machines. The staff are nice and the gym is pretty clean. I do wish there was a washroom upstairs, though. If there is one, I could never find it…. The Change rooms are on the main level are sometimes a bit messy.
Thank you for the review & feedback. Ask staff on duty for assistance and they will show you the all the washroom options.
Expérience positive: Went with our two kids ages 5 and 7. They loved the lazy river. Swimming pool is nice. Kids were sad they couldn’t use hot tub but I understand why they have an age limit. Change rooms were very clean. Price was a little high - $35 for family of 4. We visit a lot of community pools on road trips and the going rate is usually $20 per family. Kids were cold after an hour. Pool was warm but air inside was cool.
Expérience positive: Went with our two kids ages 5 and 7. They loved the lazy river. Swimming pool is nice. Kids were sad they couldn’t use hot tub but I understand why they have an age limit. Change rooms were very clean. Price was a little high - $35 for family of 4. We visit a lot of community pools on road trips and the going rate is usually $20 per family. Kids were cold after an hour. Pool was warm but air inside was cool.
Thanks for the review and useful feedback
Expérience fantastique: One of my favorite places to visit. The staff is very friendly and my children love Tina at the front desk :)
Expérience fantastique: We went there for a blood donation but the facility looks beautiful.
Expérience négative: I was ignored at the front desk for almost 15 minutes and was appalled at the price of a 1 hour family swim for myself and my 3 year old. Needless to say, I left.
Expérience fantastique: They are taking all of the precautions to make a safe environment to exercise in.
Expérience positive: Excellent facilities
Expérience fantastique: Great staff. Great classes. Thank you Y!
Expérience fantastique: Love it here. Staff is very friendly, sauna included at the swimming pool, and free WiFi. What more could you want from a Wellness Center??!! Regularly return here.
Expérience négative: If you're going to enforce rules, enforce them for everyone or nobody at all.
Expérience fantastique: Awesome staff and a great center for swimming and working out
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