Repsol Sport Centre

Expérience fantastique: I signed up for a membership a few months ago and was very impressed with how thorough front staff were, specifically Min! Additionally, I have had a great experience so far with all the services provided here. Highly recommend!

Expérience fantastique: The 3433 Train2Tri program with Tammy and Shauna has been the highlight of my week for the past 2.5 years. They are two of the best coaches I’ve ever had. I couldn’t recommend joining their programs more!!

Expérience positive: This is a great facility and we've really enjoyed working out here, though it's busy at peak hours. Staff are friendly and helpful--we appreciated Alec's help with our membership renewal questions, thanks Alec!

Expérience fantastique: What an amazing facility! I've never seen such a big one like that in my life. Calgarians should be thankful for such a facility. The energy, size, complexity, and variety of sports that you could do are enormous. It's my top choice for my active life!!

Expérience négative: on weekdays it is impossible to find a parking place. I spent about 30 minutes trying to find someone who would drive out and park in his place. You should take this into because I did not know about this problem and bought a membership and had to cancel the membership a week after the purchase because the same thing happened every day. I do not recommend

Expérience positive: I have to give a shoutout to Dusanka, what amazing customer service. I went to MNP a little nervous because of the many members, but honestly, her customer service convinced me. She was very helpful and explained that I could do a 1 month as a trial and if I liked it that month would be discounted on my annual membership. I did so, and I think is good for the price you pay. Pros: hot yoga classes are a MUST, amazing! Clean towels to clean the machines, all spaces that I've been to are very clean. Cons: very few Zumba classes and it seems they are constantly changing the instructor, so is like a wild card, you don't know what style you'll get but they are all good. If you can, avoid peak hours (after work specifically), so MANY people, hard to get a machine, especially when the gym section is packed. PARKING, horrible situation with the parking, atm there is construction so you are always looking for parking, especially when there is a swimming tournament is horrific. Overall it is a good gym, good value, but great customer service from Dusanka at the front service.

Expérience négative: At first we were speaking with the girl (not in this photo) about a refund at 11am due to being kicked off the track only after an hour of usage, we were told when we arrived at 10am the track was available for use all day. This person with pink hair interrupted the staff speaking nicely to us and said we weren't getting a refund. The person in the pink hair was combative and confrontational to us as international athletes who are qualifying for the world series in running and we cant believe the experience here we had today. This person should be fired, put under supervision or properly trained as I do not feel they have a future in "customer service" with their current performance in problem solving. MNP culture is supposed to be helpful and the other staff was kind but this pink haired person was beyond inappropriate to MNPs customers. We will gladly tell everyone we talk to about this bad experience and we will never return.

Expérience fantastique: MNP is definitely the best sports facility in town. I play waterpolo with Calgary Maters and I lift weights downstairs. The location is prime, the staff is friendly, the facility has everything you need. Also, Jacob has been super helpful and accommodating. I joined a few classes based on his recommendation and I always feel welcome here.

Expérience fantastique: Dusanka is absolutely amazing helpful and respectful and extremely knowledgeable about her position.

Expérience fantastique: Customer support staff is extremely helpful. Jacob Windsor helped me get my membership and has since gone completely out of his way to give me tips to improve my swimming form.

Expérience fantastique: Jacob Windsor is my favourite. He is super helpful and such a kind guy. I got my membership through him :)

Expérience négative: Been coming here for awhile but it’s becoming clear they don’t care about their members. They have the bright idea to over book the pool/gyms while they are doing construction and have cut down the parking lot. There is never any parking, it’s all taken up by families who are taking their kids to completions. There is never enough lockers, never any room to move around. Only 2 of the bathroom stalls in the men’s change room are useable. They definitely dont care about members anymore. Just trying to cram as much lessons in as possible. Save your 85 an month and go elsewhere.

Expérience fantastique: I've been a member for over a year at this facility, I enjoy all the classes, especially enjoy most of the instructors. Brook, Who instructs spin and boot camp classes and Danny who instructs yoga classes are my personal favorites.

Expérience fantastique: Brooke is an awesome spin instructor! MNP Community Centre for Sport

Expérience fantastique: I love the variety in Brooke's classes. Keeps us moving the full hour!

Expérience fantastique: I love MNP. Great facility. I love the energy and vibe. Great location as well. Staff is always smiling and helpful. I had a few questions and had the pleasure of dealing with Alyssa D. She was very informative, helpful, and had a positive attitude.

Expérience fantastique: very large selection of exercise equipment, good swimming pool. always very clean. there are a couple of cafes inside.

Expérience fantastique: Just had a lovely tour of this facility from Elizabeth. I will be signing up. Thanks Elizabeth for being so informative and making me want to invest in myself through MNP ❤️

Expérience fantastique: Got help over the phone from a girl at the front desk named Ava. It was nice to see someone over the phone who puts their customers questions/concerns first, is attentive and informative.

Expérience fantastique: Been swimming here for the past 4 years and I’ve loved each time I’ve been here. Would highly recommend

Expérience fantastique: Im coming here for swimming. Clean pools and showers. Greatly appreciated lockers of 2 styles where I don't have to use a coin, just my own lock.

Expérience négative: The best word to describe this facility is chaotic. It is honestly becoming so unbearable to workout here. Today was my breaking point, the amount of times I have almost slipped in the women's change room due to all of the water from the swim teams Is unacceptable. For the price you pay to workout here, you’d expect cleaner changing areas and washrooms and more organization. Truly, the change rooms are revolting. The summer time is crazy here because you feel like you are going to faint since there is no AC, I’m surprised I have lasted this long. It’s always so loud and noisy because there are so many sports meets here it makes it hard to be in the zone. The amount of children that hog the workout benches in WILD. Please do better!!!! Probably won’t be renewing my membership until these complaints are addressed and fixed. Definitely will be looking around the city for a cleaner more professional facility to workout at.

Expérience fantastique: Easy to sign up, reasonable prices and term. Jacob was really nice. Loved the referral promo, hmu if you want one and I'll buy you a drink. ;)

Expérience fantastique: It is a nice place, but pls install the soft Kicking punching bag pls

Expérience fantastique: Dusanka and Jacob were both amazing very helpful ..5 star rating is not enough...

Expérience fantastique: Convenient Location I was pleased to find this fitness facility to do my cardio like basketball.It has amazing gym, amazing pools, track, great classes and so on.shout out to DUSANKA and JACOB for accommodating me keep it up guys highly recommended.

Expérience fantastique: The facilities we're awesome and the staff are friendly and approachable. Shout-out to Dusanka and Jacob. They're doing a great job. Thanks MNP and all the staff.

Expérience négative: Steam room door is constantly not closing properly. It has been almost a week now and not fixed yet. Super simple should be fixed more promptly

Expérience fantastique: Elizabeth had great service, we came during members hours and they let us come in for the class. So relaxing and amazing!!

Expérience fantastique: Amazing service from Camilla, came during member hours and they thankfully got us through! Lovely hot yoga class as well.

Expérience fantastique: Laura was amazing. Came in for members time. Very friendly, explanation of members hours and was very gracious to my family.

Expérience négative: Do not buy a 10 pass or membership to this facility. Go to YMCA instead. The management for client services and safety policies for the pool are well below grade. The water quality is not even close to the same as most pools in the city which is shocking for the size of the facility. The "life guards" that patrol the pool have no attention to detail either. They allow unsafe practices in all pool areas. Such as unsupervised children jumping off of the deck into lanes while other patrons are trying to swim laps. The facility and management are not capable to offer basic customer service due to their policies and procedures. The staff and management don't have the means or the motivation to solve any problems, complaints, or provide decent solutions towards their clientele. I delt with Jennifer Prosser who is a Manager of Customer Service and she emailed me with links with insignificant information. Too bad negative stars are not an option. Do not recommend. Parking is also a joke.

Expérience négative: It’s disappointing that this facility routinely tolerates disturbing and inappropriate male behaviour, while completely disregarding and being unwilling to believe the concerns and complaints made by their young female guests. MNP has the reputation of being an unsafe environment for women, and yesterday I dealt with it first hand. I went to visit my partner at work. I parked in the parking lot and 3 men approached the front of my car. All three had their hands in their pants and were being loud and wild, so I initially felt too uncomfortable and unsafe to get out of my car and wanted to wait for them to leave first. They wouldn’t leave. They kept staring at me, swearing at me, and catcalling me (all while having their hands in their pants… gross). I did not enjoy being yelled at and verbally harassed, so I eventually had to drive to the other end of the parking lot and parked further away. They watched me at my new parking spot and kept waving and yelling at me. I waited in my car for a long time and considered just driving home instead (because I couldn’t see if they were still around the corner or not), but I eventually made it inside and told my partner what had happened. He was upset and was willing to do everything in his power to help me. I also spoke to the Duty Manager, who did nothing. I looked for the 3 boys and was able to immediately point them out upon the duty manager’s arrival. Apparently I seemed too “unsure” (I wasn’t) and there was nothing to be done… Another staff member jokingly said it made his night that this happened to me (Such a gross joke to make, and totally downplays the scary situation I had just been in. What kind of people are they hiring??). If you are a woman, I would not recommend this facility. This place doesn’t take women seriously and the staff are extremely unhelpful. I will never return unless safety measures are put in place. Edit: these people still suck

Expérience fantastique: Dusanka provided amazing customer service to my husband and I today. She was very diligent, quick and helpful. She made sure to offer a variety of classes and membership options available to me. Thank you for all that you do to help us members! - Thanks from Lkhagvasuren Tagirvaa and Enkhtaivan Baasandorj

Expérience fantastique: Such an incredible facility. I received a great tour from Alyssa and look forward to my new membership!

Expérience fantastique: Love the place. Steam room and cold tub after is the best

Expérience négative: I'm from Cochrane and our pool is closed so I looked for pools in Galgary and MNP seemed the only one opened for laps , so it is a long walk from the parking lot to get to the entrance at the admitance desk, they wanted a picture I.D. so I left my wallet and mobile in my car for safety reasons so I must go back to my car and get my picture ID I go back then he wants my phone number but I just got a number from public mobile and I just came back in the country from overseas so I don't remember it offhand so they want me to back to my car to get it! I questioned the nessesity of this? I mean what is the resoning for this ? He got the sevice manager saying I refused to give my phone number!?? ( the police don't bother with this) and why would this be a requirement to swim for a drop in? As well they want take my picture and e-mail address and much more! Now I've gone to other facilities in the city and they don't request anything ! I should mention i'm 71 and have no crimminal record! This is a public facility, And the guy at the front desk says these are the rules but this is none of his business?? I go though immigration on a regular basis and they don't give me this military attitute ,! Honestly this not their business this is intursive arbitrariy request digging for information! That they have crimminal activity at the facility such as theft is not grounds to treat all patrons as potential crimminals! I will be complaining to the city and the Alderman in that area!

Expérience positive: Very good teachers.My son learned how to swim in the summer swimming camp.

Expérience fantastique: Best gym and fitness facility in Calgary hands down

Expérience fantastique: Showed up with my friends to have a drop in swim, due to drop in hour restrictions we couldn’t get in until 8pm but Camilla and Kai explained the reasoning and worked to get us in as soon as it opened up. Thanks Camilla and Kai.

Expérience fantastique: Camilla and Kai was awesome today, even though we came early for drop ins, they were both gracious and professional

Expérience fantastique: Been a member here 20+ years and I love what their facility has to offer.

Expérience négative: They changed their public hours and no longer allow drop in Tuesday and Wednesday evening. So much for their statement about always having publicly available facilities!! Oh well, probably for the best. I didn't want to run in a facility more humid than the inside of a dogs mouth....

Expérience négative: They made my pregnant wife cry and my little girl too. Very un thought full, inconsiderate staff and management.

Expérience négative: Never book a birthday party here!! SO I started looking in to the MNP birthday floatable for my daughter’s 5th birthday at the beginning of August (7) to have her party at the end of September. Pretty much the only way to communicate is through email because when I called the lady just rushed me off the phone because she was “really busy” she said. But when emailing I would only get answers every second day so booking took me about a week by the time all my questions were answered. Anyways they didn’t have availability on the days I wanted so they offered other days which then I ended up changing plans and taking that day! So finally I get the booking contract, I sign it and send back and I’m all booked and paid by Wednesday August 14th. I email about where I can store a cake while the party is happening on Wednesday August 21 and don’t get an answer until til Friday August 23 they said they have fridges in the party room that I will be in. Then fast forward to Tuesday August 27th at 3:30 pm litterly 3 days later, I get a email saying they are doing maintenance days on 2 days and the one day is on the day my daughters birthday Is. so now my daughters 5th birthday is cancelled 3 weeks before it’s suppose to happen. I email right away no answer, I tried calling so many times no answer, I left voice mails, no call back. They offer me the weekend before but her friend is have his birthday that weekend , I have family members that have paid for flights and I paid for personalized invitations that I already handed out, I have invitations for 20 kids confirmed already and I have no party place. So now even if I find another place to do the party I’m obligated to accommodate 20 plus kids because how do you just uninvite some kids when they are all in the same class. I find it very unprofessional that this could happen and that they had no idea about the facility closure in a matter of 2 weeks. And how do you close it on a weekend why not a Monday where members could lose one day at the gym or pool rather then all these booked parties having to find something last minute when everything was already full 2 months in advance. I have tried everywhere and there’s no place to accommodate 20 kids for under 800 dollars. Thanks for ruining my child’s 5th birthday party!

Expérience négative: Well, still probably the best rec centre Calgary has to offer BUT a shadow of its former self to say the least. Lindsay Park was the best facility this building ever was. Talisman, repsol and whatever they call themselves now don't cut It. The gym side looked fine and still up to snuff, but the pool! OMG absolutely disgusting. Murky water, black grime caked on the platform dividers. Rust and stains all along the bottom of the pool. Change Room is by far the grossest and outdated in all of Calgary hands down. This facility used to be the olympic standard in Calgary. Now it just seems like Its been taken over by slum lords. Somehow need my gov issue ID to drop in AND takes a photo of me? Insanely invasive for a drop in! I grew up in belt line, went to St.Marys Highschool literally across the street. 30 years i have gone to this place and haven't seen it this bad.

Expérience fantastique: I have been a member for a couple of years now, and I had to take a break from the faculty for a couple of months, not understanding the cancelation/ pausing policy I got myself into a bit of a situation and I have to say the management team really pulled through for me (specifically Jen). I won’t get into details because they are not relevant but Jen heard my situation out, did not judge me and provided a solution that worked both for me and MNP centre. I am very grateful for this kind and understanding team!

Expérience fantastique: Reception staff at customer service were very helpful and amazing tonight!

Expérience négative: Well that was a dud. I tried calling multiple times. A few options you press will just have you lead back to the main options. And when you press to have a representative. No one answers anyways. So i showed up (bia uver) just to be told public arent allowed in during certain times. Yes, you can become a member too bad im not from around so the monthly rate wouldnt make sense. Thank you for the golfer tshirt curly hair worker for the great customer service......not. its ok not everyone can love their job. Thanks for nothing. :) The website could be more informative regarding public times then this could have all been avoided.

Expérience positive: All the gyms are very hot, with hardly any air to breathe, indicating a poor air conditioning system. The drinking water in these gyms is often not suitable for consumption, tasting as if it hasn’t been changed in a week. Some exercise machines smell terrible, as do some people, and I think the staff should monitor this, as it sometimes makes it impossible to train or even be within a few meters of such individuals. On the positive side, the gyms are spacious, with a wide variety of exercise machines, several pools with pleasant water, a boxing gym, and courts for volleyball, basketball, and badminton.

Expérience fantastique: This is one of my favourites, it is affordable, and you have many activities, I love the yoga classes, and all the instructors are amazing, I wish they had more zumba classes in the mornings, I love to dance!!! Front desk very professional and friendly humans !!!

Expérience fantastique: I had an amazing time tour with kai , really appreciate his professional and patience .

Expérience fantastique: MNP is a fantastic place for summer camps. My 7 year old loved camp and the staff at MNP have been so amazing. Highly recommend!

Expérience fantastique: I just wanted to send a note stating how pleased I am with MNP sports facility. I have been a very long time member, including being an employ back in the 80s. Ohh, I'm dating myself. lol I have watched + observed how this sports facility has grown over the years and am very impressed with the consistency of service from the front desk staff, the fitness, pool area and the overall direction of how MNP has progressed over the years. With all the changes and road bumps over the years, I feel like this is a place I can call home as it is still easily the best value in the city for services + amidites. Keep up the good work, I look forward to many more years of great service from your staff. Cheers

Expérience négative: The facilities are awesome but the online booking system is awful, from the last century and not intuitive! It takes a lot of time to find a program and doesn’t even allow to filter by time of the day!

Expérience négative: I've been a member for years. However, minimal air-conditioning, seemingly constant competitions and more and more parking spots being turned into specialty spots has made me reconsider renewing my membership.

Expérience fantastique: This is by-far the best sport centre I have been to. The staff is friendly and accommodating.

Expérience fantastique: The front desk staff is always super helpful. Alec was the latest to go out of his way to help me out.

Expérience négative: My son got in person lesson for the summer but his instructor on some lessons (actually most of the lessons) she didn’t enter in pool, just stay outside of pool and give him direction (for a round trip pool). Sometimes she was dreaming outside of the pool, she didn’t watch my son while he was swimming. For us it was just a waste of money these lessons. Because (when you book a swimming session) you don’t know who it will be teacher for your child, I suggest to everybody to think twice before you get these lessons. Don’t waste your money, my advice.

Expérience fantastique: Since day one, Mr. Jacob Windsor has been extremely helpful! Whether it was the initial tour, schedule assistance, membership or general info, he's always providing exceptional service with a smile. Every interaction I've had with staff has been very warm and welcoming, exuding that community vibe. Great facility overall!

Expérience fantastique: Renewed a corporate discount membership yesterday, and Alex was very calm, helpful and patient despite the facility being very busy at that moment. Have been members on and off for years, cancelled as we were out of the country for two months, but started up again because the kids enjoy going to the pool, and every so often I can even motivate myself to go! During my parental leave this past year I took advantage of the babysitting offerings which helped me get some swimming time in on my own (and the folks at the child care are just lovely). Haven’t used the workout facilities in years, but there was a point in time where both my spouse and I quite enjoyed it. Another motivating factor for signing up for a membership again was being able to have a small swim lesson discount for the kids, and early registration. Still too early to comment on the usefulness of the members only evenings for our family’s usage, though we were hoping that it would’ve freed up the teach pool (doesn’t seem to as of yet). Though I am happy that there are parts of the teach pool open more often, instead of the entire pool being closed off during lessons. Very much appreciated for very young swimmers who can’t use any of the other pools. The hot tub is always welcome for relaxation and sore muscles (though some stronger jets around back and shoulder height would be appreciated). I’ve been going to the facility since it opened, and it’s my favourite in the city!

Expérience fantastique: This facility is very nice! There are 2 gym places full of equipment so there’s always something for you to use, and the swimming pools are large and plenty. The hot tub is a nice addition. I do recommend this place to everyone. Wish there were more places like this around Calgary! The staff are all very welcoming and friendly - big shoutout to Jen (customer service department) and Tony - you’re the best!! They go above and beyond to help you out.

Expérience fantastique: Moved from Calgary to Boston and I still miss this gym. It is the BEST gym on the planet. I was a member for 8 years and miss it so much. They have world class pool, track you can actually run on!, fantastic equipment for both weight lifting and cardio, beautiful views of the city, very friendly people, and reasonably clean locker rooms. What on earth more do you want??

Expérience fantastique: We are travelling through Alberta and was able to use the shower facilities at MNP Sport Centre. Staff are very friendly and we had awesome showers here. Clean and nice warm water. Thank you.

Expérience négative: It was nice while it lasted... Went to the gym almost every night. In the winter it's fine, in the summer it's a gross sauna. No A/C = inside its much hotter than outside, plus humidity from pools stays trapped in the tent; it's just hard to breathe or exercise. I tried to put, up but every workout ends with me being dizzy and weak. I had to give up my membership. Sorry MNP, do better. This is unhealthy, counterproductive and a waste of money/time...

Expérience fantastique: After an initial frustrating experience regarding a camp registration I was contacted by Jen P and she was incredibly helpful and efficient in getting my family set up for summer camps. Thank you Jen, the kids are looking forward to it!

Expérience négative: It was the first and last time I used the pool and sauna of this complex! The facilities are good, but there are serious hygiene issues! It's the first time I've seen people being allowed into a pool with full makeup! Those who don't want to use the usual and common swimsuits must definitely wear appropriate swimwear. Today, many women and men were in the pool wearing regular t-shirts not swimwear. This is really unhygienic and disgusting! How can you allow people to enter a public pool with t-shirts instead of proper swimwear!!!! The steam sauna has no facilities, not even a tap!This was the first time I saw something like this!!!

Expérience négative: What is up with the steam room?? Disgusting! No hose to wash the hair and sweat? Barely even a steam room and extremely unhygienic. I’m not expecting the Nordic Spa, but good lord would it kill you to have a hose?? How is that legal??

Expérience positive: Big facility with a large gym it does get quite busy My only dislike is how the gym is laid out Suggest to have all the squat racks in one area or separate areas for different body work outs .. it can be frustrating at peak times trying to wait for a squat rack when there are 4 different areas of the gym to watch Great friendly staff

Expérience fantastique: **YOGA** I have been attending Priyanka Sharma’s yoga classes for more than six months now, and I cannot express enough how much her guidance has positively impacted my yoga practice and overall well-being. She is one of the best yoga instructors that has a unique ability to break down complex poses and techniques in a way that is easy to understand, ensuring that students of all levels feel comfortable and supported. She is one of the few best yoga teachers that MNP has. One aspect of her teaching that I particularly appreciate is the emphasis on mindfulness and breath work. The gentle reminders to stay present and focused on our breath have helped me cultivate a greater sense of calm and clarity. The energy that she brings it to the Hot yoga flow on Mondays and Fusion on Tuesday’s is simply amazing, refreshing and I leave the class with a great workout satisfaction and energy. I would highly recommend Priyanka’s classes to anyone seeking a nurturing and challenging yoga experience. I request MNP to add more classes of her for 6:30 PM or 7:45 classes or at least on Weekends. Also, I specifically request MNP to include meditation programs in the yoga schedule. - Sitarama

Expérience positive: Good clean gym and pool, no TikTok and Instagram content makers (this is the most important for those who cares about sport and privacy) BUT minus one star because: 1) Overcrowded all the time. 2) There are 4 swimming pools 8 lines each, 32 lines total and only 1-2 lines are available for members on weekdays. 3) No air conditioning in gym area, + 30 C all the time, very humid and hot (I am afraid to imagine what conditions are in the gym when it's +35C outside)

Expérience fantastique: Sho is a very kind and patient employee that does really do good customer service. Thank you a lot

Expérience fantastique: The facility is super nice, there's so much to do. Customer service is great, was easy to sign up. Reanna was very informative, professional and friendly

Expérience négative: I have been a member here for over a year and as much as I love the idea of this facility it’s become more of a nightmare. For $80 a month I’ve personally been harassed by both men and women who train here, I’ve witnessed fights between other members, they constantly host events which impacts member parking and the overall use of the facilities, not to mention it’s absurdly busy with teenage boys/girls and the elderly who spend their time sitting and misusing the very limited equipment available. I struggle with switching because I live downtown and the gym options are already limited but it suck’s dreading your favourite time of the day because of these specific everyday issues.

Expérience positive: Good facility, well maintained, accessible and generally clean even in peak times. Staff are courteous and members are generally respectful. I love that’s there’s a cold tub, hot tub and sauna as well as a performance zone with platforms, a whole section of heavy bags and endless squat racks and cages throughout. The facility could do a better job about promoting the classes as many I’m just learning are free with your membership and I dig that they have members only hours to keep the prime times from getting too much like a zoo. Good and healthy options at Jugo pre or post lift and my only suggestion is to get a dedicated functional movement are la to swing kettlebells and do some animal movements.

Expérience positive: Went with a friend I have a memeber pass and they don't and the lady at the desk said to wait 25 minute till 8pm it's for members only from 5 til 8 which seems kind of ridiculous your turning down money and what's the difference in waiting 25 mins I wonder if they go around before 5 and ask everyone to leave thats not member . good facilty, but kinda foolish rule doesn't seem like a good way to get people to be a member. I think this rule should be reviewed and removed .

Expérience fantastique: Love Fusion class on Tuesdays with Priyanka and Technospin class on Mondays with Matthew. Both instructors are energetic and professional, and you can feel that enjoying their job. Only for them I love going to this sport center. Unfortunately, not all instructors are doing their job professionally, some of them leading classes and doing exercises with a group with only half effort or sometimes not even doing anything, just watching you... I wish everyone could be like Priyanka and Matthew!

Expérience négative: The equipment is okay, but it’s not maintained The barbells as well, I don’t think the staff/manager knows barbells need maintenance so they don’t lock up. The layout is also kind of strange, there’s not enough space durring busy hours but that’s pretty normal. I just wish the many staff they had in hand would actually do something, like reorganize weights or fix the equipment.

Expérience fantastique: Laura helped me sign up for my membership. I’ve been here for years and had to pause my membership for a bit, the re-sign up was smooth and she made it better by adding some suggestions. Definitely recommend if you’re downtown and looking for a great facility.

Expérience fantastique: Alec was absolutely amazing to help my wife and I get setup for our yearly membership. He was very professional and helped guide us through the paperwork with ease, helped us understand exactly what we were signing. All the staff were tremendously friendly and welcoming. As for the facility, we head here primarily for the cold tub because it helps us feel so relaxed and refreshed, all the body aches feel so much better after the cold tub. Along with that we enjoyed the swimming and the gym as well. Can't recommend this place enough. Wish there were more places like this around Calgary. Thank you MNP for a wonderful first day of our annual membership, Cheers.

Expérience fantastique: Have been going to this facility for a while. Love the variety of equipment and classes. The group class trainers are next level - Laurie, V and Noelle in particular! Something for every fitness level.

Expérience négative: Facilities are amazing, yoga staff 10/10 aquatics 9/10 weight room equipment 6/10 weight room staff 0/10 (terrible) customer service 0/10 never answer phone, app is practically unusable

Expérience fantastique: I had a small break in my ankle and I was referred by the hospital. I was so happy to experience professional staff that had everything I needed to recover quickly. Thank you so much to the entire staff of doctors, physiotherapists and receptionists that helped me during my recovery. I highly recommend this location for physiotherapy.

Expérience fantastique: Great sports centre, a dream place for me, affordable and great value, worth every Penny, Alec who’s a guy works at the front Desk, extremely Friendly and helpful, perfect environment for active people

Expérience négative: Over the years, I've had various types of memberships, based on my current goals and needs. Most recent, I purchased individual passes and took advantage of the Buy 10, Get 2 Free deal. This past weekend when I scanned my membership card, I discovered my passes had expired. Beyond disappointment and frustration. As a business, it seems pretty greedy to take a consumers money for a purchase only to deny them the opportunity to apply the purchase in full to the business. I won't be stepping foot inside this facility ever again.

Expérience positive: Love the pools and gym. I do understand that childcare is being improved, though it is still almost impossible to get my kids in. Also the weights are insanely busy. So I can’t get my kids into the childcare when it’s not busy and when I have help the weights are so busy I can’t do anything until it’s too late. It’s like they’ve over sold memberships. Pretty frustrating as I love the facility but having 3 people per rack and 3 per bench and everyone just waiting to use something gets frustrating. I do love taking my kids to swim though.

Expérience fantastique: Got a family membership today and the customer service was very helpful. The guy who helped us was Alec. He was super friendly and gave us clear information on policies, plans, etc for the membership and how the centre runs. He talked at a slower pace and gave more articulate answers for my mom who does not speak english as her first language, and was very patient with our questions and concerns. I have been to MNP a couple times before, and I’ve always had a good time here. It is a large space with many different programs offered and all staff are very friendly and welcoming. The entire facility is well-maintained and very clean. I would definitely recommend coming here.

Expérience fantastique: The lovely lady at the front is Alyssa for kind and courtesy and very professional timing in checking people in you lovely facility. And she does this so effectively with the biggest smile on her face

Expérience fantastique: I was impressed with the service from Alyssa today! She took me on a tour of the fitness facilities and answered any questions I had! Looking forward to coming back soon!

Expérience fantastique: I recently booked a facility tour. Kai was very thorough with tour and showed the facility. We are definitely joining. Thanks!

Expérience fantastique: Best pool facility in Alberta for racing and training. Great public space available at all times. The gym facilities are also great.

Expérience négative: Will not be renewing my annual membership unfortunately. I love lane swimming here but the gym is getting too busy, tough to find treadmills and even parking. The track is closed almost every time I’m there. Change rooms are chaotic with swim teams. Not worth the price increase.

Expérience négative: Been coming here for a year and it’s just astounding how low the bar has gotten for public facilities in Calgary in the last decade. Front desk staff are unfriendly and aloof, they literally stare off into the distance scowling. Men’s locker room is disgusting 24/7, the floor is both dirty and soaking wet at all times of the day, the toilets are constantly covered in urine, half the toilet cubicle doors don’t lock or are haphazardly repaired. The public locker room smells of some mildew or fungus or human feces, probably a combination. Hire more facility staff for the love of god. After closing every other inner city municipal community center and shoving everyone into this one you’d think the quality would somewhat improve but holy mother of god this place is a forsaken cesspool. This gym honestly makes GoodLife an appealing choice which I say while holding back vomit. Oh and the secluded “high performance” gym that sits empty 99% of the day unless there’s some hockey kid doing 95lb clean and jerks on one of the five(?) Olympic platforms with a personal trainer despite being larger than the public gym that is horrifically overcrowded and under-equipped. What a joke.

Expérience positive: So many 5/5s at MNP; the facilities, the staff, the instructors. The 3/5 rating is my "as a parent" - they host a large number of private events that ruin the lot; people park on the curbs, creating dangerous blind corners. It's nuts, and the only available surplus parking is across a busy street. We missed 1/2 of our toddlers' swimming lessons here as a result. Not a good way to do business. Again, we really like the facility and staff, but we aren't coming back.

Expérience négative: We attended the MNP center for my daughter’s swim competition last summer and again in Spring 2024. The center is very big with a lot of different options - weight room, 3 gyms, two pools, etc. It is a pretty big facility but much like our, comparable, Kinsman Center in Edmonton, it is quite old and needs a refresher. The gym is spread out so much that you have to walk to a completely different area to access universal or free weights. They have a total of, maybe, 5 or 6 adjustable benches for the free weights, which is totally not enough. The options for equipment use is pretty good but you can tell they are more focused on universal equipment as I thought there was a lot compared to free weights. Tons of power racks. Maybe a slight imbalance of leg equipment compared to upper body equipment in the free weight area. I like that they have the towel system to wipe down equipment but you can’t beat the recyclable throwaway towels at the gym I’m usually train at…a little wasteful but way more sanitary. The biggest downsides of MNP center was the cost….$18.00 for a day pass. Wow. Compared to City of Edmonton Rec Center’s $12.00 day pass, I think the price is totally unfair. Even a ten day punch pass is $150…not much a deal there either. The other downside, the parking is not nearly big enough for this place. Even the overflow parking is quite a walk away and has you risking your life to cross the street. If you are rich and are on your own, it’s maybe a good place to visit…once, but $18.00 will buy you half of a month’s membership in other places. I would save your money on this place.

Expérience négative: I am a member in MNP, it is a nice center with different facilities, but many problems 1. The website is never updated, whenever we make plans based on online schedule, we face different schedule once getting there, which is very annoying when keeps happening 2. 80% of people (including off-duty staff) do not take shower before getting to the pool facilities, which is so DISGUSTING . We talked about this matter several times but we don't see any improvement.

Expérience négative: I’ve been a member for almost a year and I’m definitely not renewing my pass. 90% of the time the track, courts and pools are off limits to the public since they are booked for private events daily. So now all you really get is the gym. The gym however is pretty terrible. Expect long waits to use equipment. This is the most crowded gym I’ve ever seen. You have gym bros who use the benches for arm wrestling. The staff are non existent. They run out of clean towels constantly so then people don’t wipe down equipment. The floors in the change rooms are always soaking wet from the swim teams and you don’t always get a locker due to overcrowding. Not once since coming here has a staff member ever said as much as a hello when I scan in. I gave this place an extra star because of the potential it could have if it were ran even half decently.

Expérience fantastique: Had a wonderful experience at MNP and kudos to Alyssa at the front desk who went out of her way to help our family meet all of our goals today!

Expérience fantastique: Great facility and great staff, Alyssa was very helpful and pleasant to deal with upon signing up. Definitely recommend anyone to come play basketball or come for a swim here!

Expérience négative: I use the pools every day and everyday without failing I see people getting in the water, whether in the pools or tubs, without taking a shower. In 2 years going there, I'm yet to see a lifeguard or an instructor tell one of these people to go back and take a shower. It's gross!!!