St-Laurent Complex

Expérience fantastique: Approachable, engaging Aquafit classes on Friday morning. (Remember to reserve your spot.) Focuses more on core muscles and posture while adopting a fun, user-friendly approach to fitness and listening to your body. Well done.

Expérience fantastique: There perfect service and it feels welcoming for everyone

Expérience positive: I love that there is a city Library in the same complex.

Expérience fantastique: Amazing place for activities, friendly staff and of course the Library! Hockey rink, gymnasium, pool and library, as well as a great outdoor playground as well as outdoor pool (only open during the summer months) Libraries are on of the best things we have come up with as humans, and this is one of my favorite places to visit!

Expérience négative: Terrible customer service at front desk. They made an error with my refund and owed me money. They could not find the error than proceeded to intimidate and disrespectful behavior. Once I contacted management they wasted my time by explaining the refund error over 10 times to multiple staff members. They also had multiple people listening on the phone conversation without any consent or warning. Completely a disaster of management and staff members. They need more training on customer service and basic problem solving skills.

Expérience positive: The pool is small but still very good. Only give a four because it’s only needs to be more clean.

Expérience positive: We have swimming lessons here every Tuesday. Always clean. My only complaint is the lack of chairs at the windows to watch the swimmers.

Expérience négative: **Disappointing Experience at St. Laurent Complex pick-up Basketball** I cannot believe the city would endorse an environment that promotes hard fouls, injuries and selfishness in pick-up basketball. I traveled 30 minutes to the St. Laurent Complex, only to leave utterly disheartened. The format is flawed: full court, 4 vs. 4, with 8-minute timed games among 5 teams. If you lose, you sit out for 24 to 30 minutes. This extended downtime is detrimental; staying cold for so long not only affects your performance but also increases the risk of injury when you finally re-enter the game. The aggressive atmosphere created by this setup leads players to resort to hard fouls and playing alone. Everyone is desperate to avoid losing, and this desperation translates into reckless play. I played just one game after waiting for 30 minutes, and when I finally got in, I felt completely sidelined. The one time I did touch the ball, I was fouled so hard that my arm went numb. To make matters worse, there's no officiating, which results in constant arguments among players. The staff member present seemed more interested in chatting than ensuring a fair game or addressing the chaos. It’s disheartening to see the city of Ottawa seemingly prioritize profits over the safety and enjoyment of its residents. This is not basketball; it’s a recipe for injuries and frustration. I expected much more from a city-run facility.

Expérience fantastique: My favorite place close to my house.

Expérience fantastique: Beautiful building and atmosphere.

Expérience négative: I don’t like here not friendly teacher with kids in swimming lessons n also very warm inside.

Expérience négative: Beautiful complex and pool. Super friendly. But it's warm , and misty the water in the pool is absolutely way too warm. Please fix the showers so we can all have warm water. None of the stalls has warm warner including for handicap ♿️ Fix the broken curtains . Please adjust .

Expérience positive: My Sister enjoys the Swimming Lessons with my 1 year old Nephew a great Program and My Dad And I did public swim and my Mom and I did the Aqua fit Program. My Mom dad and I are from Edmonton while my sister is back in our old hometown of Ottawa. All was a fun Experience and the Aqua fit program was very fun and good and the man Instructor was very good. Both deep and Shallow Together it’s your choice. Change rooms are a little old but ok but cared for. The libary is fun there too.

Expérience fantastique: A complete place for kids. Everything is there, library, swimming lessons, summer camps n much more.

Expérience fantastique: Great service and activities for families and kids

Expérience négative: We went as a family and used the family changeroom which was VERY hot and smelled very STRONGLY of urine in the bathroom and changerooms. I am pregnant and was very nauseated. There was no ventilation we were all very hot having to leave out into the hall for AC. NOT THE BEST EXPERIENCE.

Expérience positive: I'm from Vancouver and on this trip to Ottawa I thought I would check out a local swimming pool/rec center. The heat here in Ottawa with the 70% humidity was brutal. So I checked out the Don Gamble rec center only 6 minutes away from where I was staying. Surprisingly, the pool only had 4 people in it. Public swim times, on a Monday, are from 3pm to 4:30pm. It's a small pool but refreshing nonetheless. I swam and kept cool for a good hour. The change areas are old and could do with some upgrades. I liked that there weren't many people in the water. It was quiet and mellow.

Expérience fantastique: Good facility for hockey. Clean.

Expérience fantastique: Warm welcome and good explanations

Expérience fantastique: Nice for family and individuals.

Expérience fantastique: This is an amazing community centre with a nice pool with lifeguard and a big library

Expérience fantastique: I go here regularly to shower and exercise.

Expérience positive: Pros: - Great place for the family to spend time together. - Nice swimming pool and excellent sauna facilities. - The swimming pool features areas for small kids to swim and play, as well as a deep area for experienced swimmers. - Clean environment. Cons: - Limited shower areas for the swimming pool.

Expérience fantastique: Great pools outdoors for little ones.

Expérience positive: Very nice complex.

Expérience négative: People at front desk are extremely unhelpful and don’t understand the rules. Said was at capacity but allowed people in after us. Said we needed reservations yet the website was down and didn’t allow us to. They were rude and unhelpful. Never going back.

Expérience positive: Open, clean, lots of amenities. The cardio and weight rooms are far apart which isn't ideal but the arena, pool, gymnasium and library are nice

Expérience fantastique: Best pool in the city... And water temp is PERFECT!

Expérience positive: Nice place for sports or meeting.

Expérience positive: Busy spot with a lot of services available.

Expérience positive: Thursdays aqua fittnes 7:30-8;30 really fun. Chance to meet other women. Men welcomed.

Expérience fantastique: It’s always clean and I always feel safe. Very pretty stores too!

Expérience fantastique: Fun place too go with family always friendly staff working & a clean environment for everyone to enjoy everyday

Expérience fantastique: I learned how to swim here when I was 25 years old. Then, I realized how much I missed feeling free and not being afraid of water. It's also a great place to go dancing every two weeks at the Gloucester Singles Dance Club. There is plenty of free parking.

Expérience positive: Body temp pool, not good for lane swimming

Expérience négative: New park which is ok the one they took down was way better but it was old, the older swings were the highlight outside, they were awesome, good condition and theyre gone now too. Library was the indoor favorite cuz they had cool puzzles and games, now they have nothing, like zero ! Bc of covid but every other library has these things avail. Out of all the libraries we visited in ottawa this was a favorite. Not even close now. So disappointing.

Expérience positive: Good facility and pool. Better communication about shut-downs, and/or a hot tub or sauna that feels hotter than the breath of something dying, would easily make this 5 stars.

Expérience positive: Pool mostly shallow water, no diving board, lots of space, not much people. Great early morning lane swim 7am.

Expérience fantastique: Love the friendly staff at the front desk on Friday nites while I play ball hockey in the arena! :) Best community center, if it's not too busy!!

Expérience fantastique: I love swimming here, change rooms are clean.

Expérience négative: Lane swims here are ridiculously overcrowded at times. If you like sharing a single lane with 6 other swimmers go here, if not find another pool.

Expérience fantastique: Friendly atmosphere with Olympic size pool, good gym and arena, very clean place

Expérience fantastique: I love to work out here

Expérience positive: Nice city rec center.

Expérience fantastique: Very fun, hadnt been in a very long time good ambiance and people

Expérience positive: I recommend the summer camps that they have at this location.

Expérience fantastique: Great place...lots of parking

Expérience fantastique: Very clean pool area for swimming was well lit staff was great

Expérience positive: Some minor renos during COVID shutdown have helped.

Expérience négative: Gyms way too expensive. $90 a month is way more expensive than a GoodLife membership which has way better amenities... And $10 for a single visit...

Expérience fantastique: Staff are Friendly and Nice.

Expérience négative: Very bad customer service. Why are the doors always locked well before closing? And why are staff always stuffing their faces with food at the main counter? Don't they get breaks and have a staffroom to eat in?

Expérience positive: Decent facility, easy to get to. The rink is smaller than an average size hockey drink but generally in good shape. Can only comment on the hockey rink as I'm not using any of the other amenities at the complex.

Expérience fantastique: Visit this place every week at 6 am. Very clean and quiet facility.

Expérience fantastique: This place is great. I enjoyed my time here while visiting from out of town. There was everything I needed: a place to exercise and shower, get some work done and have zoom meetings. The staff were very helpful and the wifi was fast.

Expérience fantastique: Swimming lessons have been amazing here.

Expérience fantastique: I come here with my daughter to go swimming on weekends and to go read books with her in the library. The building is beautiful with children's art and the staff is incredibly friendly. I suggest you have a visit it's great! Lots to do.

Expérience positive: Great place for kids. Keep your car valuables free

Expérience positive: Gym should be open at 7 am not 7:30 am. Now opens at 7.

Expérience fantastique: Kids loved being able to use the pool! Mom loves that it came at no cost on a super hot day! :)

Expérience fantastique: Imo one of the best community centres in Ottawa. The range of activities/fitness are pretty decent and I can only imagine that will continue to expand as cautions abate and people return to their favourite sports and activities. Hoping for even more activities for adults!

Expérience fantastique: Great lane swim times. I enjoy the pool a great deal. Very friendly staff as well.

Expérience positive: It's really not that complex. Its a building with a pool and lots.of rooms. They have camps here, but you cant camp here. Which might be the most complex aspect of the whole place. 4 stars. Most of the rooms have signs to tell you what they are. Excellent selection of gumball machines.

Expérience fantastique: Best place for swim lanes...friendly employees

Expérience négative: The Library is nice and the staff are very nice. But, the swimming pool staff are not friendly and don’t know anything, gave me false or wrong information.

Expérience fantastique: I love this facility !! Highly recommended !!

Expérience fantastique: The staff here are always very friendly and helpful. The complex itself had many things to offer, except for COVID-19...

Expérience positive: Its been a while that I'm going here for lane sweem and Zumba. Overall the building is abit old and need renovation . But people who work there are nice and overall its a good experience.

Expérience fantastique: The most wonderful school I've ever seen ❣️

Expérience positive: Great place . . . Good swimming pool and locker room. The building is clean and well maintained.

Expérience fantastique: Great ice rink !

Expérience positive: +1 for the radiant heated section that we can turn on for ourselves.

Expérience fantastique: Love it the staff is wonderful as well.

Expérience fantastique: Great gym but the location is weird to get to by bus. There is no direct route and requires a 10min walk from McArthur.

Expérience fantastique: A great community centre, featuring pools, a library, workout gyms, gymnasiums and many activities/ classes for almost all age groups.

Expérience fantastique: I like this complex , we use the outdoor pool and library at times. Not too busy usually.

Expérience négative: Poor customer service experience

Expérience fantastique: Did my 2nd covid shot here. Pretty awesome. I used to come here when I was younger to either swim, workout or try and study.at the library. Staff was always awesome.

Expérience fantastique: I was there to receive my second Covid 19, Pfizer vaccine. All staff, professional and volunteers in attendance were most attentive.

Expérience fantastique: Beautiful library and nice building with public washrooms, lots of parking and really nice swings that go super high!

Expérience fantastique: Went for my 2nd dose of the Covid-19 vaccine. Excellent location and very well organized! Kuddos to the health people working there.

Expérience fantastique: Awesome place to get a.second COVID 19 vaccine. Staff was organized efficient and well prepared. On our day to visit, a Sunday many of them seemed to be a team from. CHEO. There was no lingering anywhere in the process and the 'bylaw officers' monitoring the parking lot were top rate- kind, decisive, direct and effective.

Expérience fantastique: Great place to get a covid vaccination. Would recommend.

Expérience fantastique: At the time I went, it was for the covid-19 vaccinations but when this is all over, I will go back for other reasons.

Expérience fantastique: Brought my father for his vaccine, it was nice and bright and clean.

Expérience fantastique: Very well organized for my second covid shot!

Expérience fantastique: Well run place to bring a teenager to get a vaccine. Didn't get to see much of the complex.

Expérience fantastique: Well organized for swims. Very pleasant staff. Worth getting out of the house, and into swimming.

Expérience fantastique: The covid vaccine location at 525 Cote was excellent, well organized, and friendly.

Expérience positive: Here is where I received my covied 19 vaccine, clean, nice and fast. Only took 15 minutes

Expérience positive: Nice little swimming pool that isn't usually too busy and it also a gym and a library which does make it quite the nice little complex.

Expérience fantastique: Thank you to the staff at the covid vaccine clinnic for our shots! Everything went very smooth.

Expérience fantastique: Covid vaccination went super smooth! Keep up the good work guys!

Expérience fantastique: Me and my girlfriend went there to get her vaccine, was a little bit of a wait but the facilities look very clean

Expérience fantastique: Covid 19 vaccine...smooth quick and well organized I don't feel any negative symptoms

Expérience fantastique: Clean, well organized, clear signage; lots of parking. The volunteers and staff are amazing: thank you!

Expérience fantastique: Went here for my 2nd Covid Vaccine! The setup was pretty well thought out..

Expérience fantastique: My dad was vaccinated in no time. Front line and helpers were amazing.

Expérience fantastique: It's has a large hall. That's where they give Covid-19 Vaccine. Ample parking lot too.

Expérience fantastique: Went there for my Mom's second vaccine! Power outage because of the storm pushed back her 5:15 appointment to 6:15. Despite that glitch because of weather it was well organized by all staff and bylaw officers.