Anytime Fitness St. Vital

Expérience négative: Owner seems a little unhinged!

Expérience fantastique: Just wanted to say that this gym is amazing and the owner is extremely understanding

Expérience fantastique: Love this gym, the owner and staff are amazing and it’s a very clean and friendly place to workout in !!

Expérience fantastique: I love this place and the owner is Perry and he is amazing. Everyone is so nice. I highly recommend coming here

Expérience fantastique: A very friendly community that gives a nice atmosphere when working out!

Expérience fantastique: The staff are so welcoming and they keep a clean space for everyone to use. Friendly environment!

Expérience fantastique: I have had nothing but good experiences here. Melissa is always there to give advice or guide you through a workout. Thank you Melissa for always pushing me.

Expérience fantastique: Clean, organized, convenient, cool, and the staff are vary friendly

Expérience fantastique: I’ve been going to Anytime Fitness St.Vital for almost 2 years now. The staff are always super nice, the gym is very clean, and it’s always a really welcoming place! Lots of different machines and free weights. I’ve also checked out a few evening drop in classes and they were awesome! Highly recommend :)

Expérience fantastique: I’ve been frequenting this establishment for two years now. The gym is incredibly well kept and organized. Staff are friendly and professional. Melissa is always so pleasant and cheerful. There is a friendly and family-oriented atmosphere and vibe throughout the building which is welcoming and incredible to be a part of. I highly recommend this location to everyone.

Expérience fantastique: Best gym ever. Quiet and always has space. Never have to worry about it being packed and no machines available. They also offer classes that range from dance, Zumba, yoga and strength

Expérience fantastique: They gym is clean and the staff is super friendly. Hands down, my favorite gym to date. I feel safe working out there in the evenings.

Expérience fantastique: Really great gym with all the equipment you need. Friendly and responsive staff and also the most clean gym I have ever been to.

Expérience fantastique: This is the cleanest, safest gym I’ve been to! I can’t wait to crush my goals here. Melissa has been absolutely amazing and makes me feel so empowered and comfortable!! If I could give more than 5 stars I would! Bravo Melissa and team!!

Expérience fantastique: Melissa, Dave and Katie are just awesome. I am so impressed by how quickly the offer quality guidance and direction when asked. They are a big reason why I keep coming back!!

Expérience positive: No Z rods Location ⭐️⭐️⭐️⭐️⭐️ Staff⭐️⭐️⭐️⭐️⭐️ Environment ⭐️⭐️⭐️⭐️ Equipment ⭐️⭐️️

Expérience fantastique: Nice place, Management and thr team are very friendly and professional

Expérience fantastique: Melissa and the team are wonderful and helpful! The 7 day free trial experience is fantastic and there is excellent training equipment, space, and resources. The atmosphere, including washrooms and change rooms, were inclusive and accessible. I highly recommend this local gym.

Expérience fantastique: Wow

Expérience fantastique: Nice quiet gym. I enjoy anytime fitness the most out of any other gym. Clean, never busy, and no rushed feeling to hurry up sets. Definitely recommend this gym.

Expérience fantastique: The team is super supportive and wonderful. Whenever I have a question, they are quick to help and suggest new exercises.

Expérience fantastique: Friendly and educated staff, clean facilities, best gym in the city!!

Expérience fantastique: Melissa at this location is absolutely amazing, she is dedicated to fitness and helping everyone achieve there goals , highly recommend her !!!! Top notch !!!

Expérience négative: I had a free orientation with a trainer named Melissa. She said I didn't even need a membership for this and never had me sign anything for being there which seemed sketchy. During our orientation she kept leaving me to attend to other members. I'm looking for a trainer somewhere that actually wants to help. Extremely unprofessional in every aspect.

Expérience fantastique: Hands down, best choice I’ve made training at (Anytime Fitness St.Vital) VERY friendly staff and tons of different group workouts, they also offer personal trainers. I look forward to walking through the doors and always feel amazing when I leave. The gym is very clean and always tidy. -Fatu

Expérience fantastique: Is a good place to work out

Expérience fantastique: The first thing that struck me was the welcoming atmosphere. The staff is not just knowledgeable; they genuinely care about your fitness journey. Their friendly approach makes the entire experience more enjoyable. Cleanliness is a top priority here. The facility is spotless, and hygiene measures are evident throughout.

Expérience fantastique: Anytime St Vital staff have gone above and beyond to help me hit my goals. The gym is clean and being open 24 hours allows me to be flexible scheduling my workouts!

Expérience négative: Well I was thinking of rejoining this gym however, I found out the same idiot still owns the place Perry…I left around 6 years ago after finding out he was using the fees they collect to buy new equipment and such and he was using it for himself and not putting it back into the gym for the members. I called him out right in the office and called him a few names. He doesn’t care about the people it’s just about the money. Good owners know a successful business is only successful if you treat your customers right. Not this guy piece of garbage. Remember me Perry?

Expérience fantastique: Been using this gym for over a year. Absolutely love the staff and environment. Coaching support from David and Melissa that I’ve received is more than 5 star, can’t say enough about it. Can’t wait to continue my fitness journey with anytime fitness St. Vital

Expérience négative: With this location on st.Anne’s. My partner and I tried to cancel over 20 months ago. I was able to cancel with a couple of arguments and trying to not get ignored. My partner had to leave the province and his appointment to cancel kept getting moved and he tried to contact them through emails and phone calls and still hasn’t been able to cancel. When my partner started emailing anytime fitness to at this branch they sent him to collections even though they kept taking money from his bank account. To this day he hasn’t been successful on cancelling his membership. If you’re looking for a gym I would avoid this headache. AWFUL

Expérience fantastique: the trainers are super friendly and professional and the facility is always clean! the classes are a bonus!!

Expérience négative: I can’t get out of the contract they want a utility bull and i have moved. Ridiculous! I have proof of change of address and i want my contract cancelled. They need a utility bill with your name on it. They won’t pause the account like they said was possible when signing up. Noone returns your calls from the messages tou leave. Disgusting practices to milk your wallet! Its been month now just want this cancelled. They still charging after ive explained this in emails….. Update had to cancel through my bank and they are still charging me months after ininitially wrote this. They wont return calls or respond to emails. Still milking me after i moved to Ontario months ago. What a farce! Almost new years and they are atill chahibg me lol what a joke

Expérience fantastique: Great staff, very clean (bathrooms are always clean) and respectful gym members!

Expérience fantastique: Awesome gym, and awesome staff! Super accommodating.

Expérience fantastique: Go a couple of times a week. Always clean, staff are friendly and helpful.

Expérience fantastique: LOVE this gym, can't figure out why the Google reviews are so negative. Must be because people just can't read or understand what they are signing. The most cleanest gym I have ever been to and even cleaner than some other anytime fitness locations or other area gyms. Doesn't smell like fart or BO like the big box gyms, thank god. The Great members and staff make it a dream to come to and my second home!

Expérience négative: Worst ever experience with this location. They never reply you back either via phone or email. I wanted to cancel my membership because I moved to another city and tried to called or emailed them but they never returning back even after 30 days passed. Really frustrated. MANAGEMENT IS WORST. THEY ONLY WANTS TO GRAB MONEY.

Expérience négative: I had a terrible experience with Anytime Fitness in St. Vital, all thanks to the owner Perry. Trying to cancel my membership was an absolute nightmare. Perry made it impossible to cancel by not answering phone calls or emails. Even worse, he was never around during staffed hours, which made it impossible to speak with him in person. When I finally managed to get in touch with Perry, he forced me to make an appointment weeks later just so he could squeeze more money out of me. It was clear that he had no interest in helping me cancel my membership and was only concerned with making a profit. Overall, I would not recommend Anytime Fitness in St. Vital to anyone. The owner Perry is unprofessional and makes it nearly impossible to cancel your membership. Save yourself the headache and go somewhere else.

Expérience fantastique: This is the nicest gym i have ever been to. All new gym equipments and always clean and positive environment.

Expérience négative: pros : -Gym is clean and well maintained -Trainers are friendly Cons: -Gym is quite small and lacks equipment; they only have two power racks, a smith machine. You often have to wait to do squats and deadlifts. There’s no benchpress rack. One has to set it up with one of the power racks. To be honest, this wasn’t a big issue for me compared to the next one. -Horrible customer service!! Sign up is easy but membership cancellation is almost impossible. Email was the only way to contact them for any inquiries; I was never able to talk to a person when I called. Also, because they only respond once a day, the request was delayed and entire process was dragged on. Here is the timeline for my membership cancellation. On Jan 4th, 2023 I sent in email for cancellation request. On the 6th, they replied me with a link to book an appointment. They had very limited availability; the dates were blocked off for a week or two from the current date, and they were only available on three days a week 10-530 for an appointment where it takes less than 5minutes to just go in and sign. Jan 17th was my appointment - I filled out some paperwork and they took my key fob. However, they charged me THREE more full payments after that cancellation appointment (Jan 30th, Feb 13th, Feb 27th). This left me with payment of $70 for the gym which I could not even use anymore because they already took the key fob. I understand that they have a policy where if you cancel within 30 days of the next billing period, you get charged for the next month; which my understanding was two more bi-weekly payments not THREE. But they took out another payment without any notice or explanation. On Feb 28th, I emailed them requesting the explanation of the third charge. March 1st, They responded that they would contact the billing company and the St. Vital location to figure out what the charges were and get back to me. On the 2nd, I got an email saying "your membership has been completely cancelled with no further charges" with no explanation whatsoever nor any breakdown of the extra charge. I still don’t know why they had taken another 23 bucks from me. It's been a HUGE headache since the beginning of this year, and I'm still dealing with it in March. I regret choosing Anytime fitness over any other gyms which could be cheaper, bigger and/or easier to cancel. I just hope that other people do not have to go through hassle by reading this review. I wish they realize the importance of customer service when it comes to keeping their members.

Expérience positive: Gym is kept clean and there are enough machines so that you don't have to wait.

Expérience négative: The gym itself is ok. Its smaller, sometimes hard to find dumbbells/machines to use. Its kept clean and looks good. Where this gym lacks is customer service. Who I believe to be the manager will do his least to help you. To cancel your membership (a process that takes 2mins) he makes you book an appointment weeks out. I cancelled on sept 29, wanting sept to be my last month but then I was charged 70 dollars for October even though I'm not allowed to use the gym any more!!! It is apparently within their policy if you cancel within 30 days of the next billing period you are charged for the next month. WHAT A JOKE. Its a scam and predatory on its customers. Also none of this was mentioned to me at the time of cancelling. Guy didn't even look up from his computer while we sat down in his office This is not the first time I've dealt with this issue at this gym either. I wouldn't recommend this gym unless you're really desperate, there are better options with better rates

Expérience fantastique: Best place to have your workout with good equipments and a very clean environment.

Expérience négative: Worst gym I have ever been to and just be ready to battle cancelling your membership!!!

Expérience négative: What a terrible customer service Once you register with them it is nearly impossible to cancel the membership. The staff has to follow a policy were they prioritize new customers and will not help the current members. Please Don’t go there

Expérience fantastique: Favourite gym I've ever been to. It has all of the equipment you need(for the most part), and awesome staff. The place is always very well cleaned, never had an issue with the workout area or the change rooms/showers. I much prefer the vibe of a smaller tight knit gym over the big box gyms that you see all over, for me it's easier to put my head down and get to work without 1000 things going on around me. Anytime fits my preference perfectly. I'm very happy to have this gym close to home, keep up the great work team!

Expérience négative: Too pricey for what you get.

Expérience négative: Does not allow cancellation of membership according to the contract. Do not sign up here! Had to go through my credit card company to do a charge back for the cost of membership I was charged long after I cancelled.

Expérience négative: It used to be my favorite gym but there's been a smell of a dead rat for a few months now that hasn't gone away. It's getting difficult to have a good workout when you breathe in and all you smell is a dead rat.

Expérience négative: I would not suggest anyone to join this gym they are the biggest scammers.

Expérience fantastique: Anytime Fitness St. Vital is an absolute hidden gem! If you are searching for a gym that has a variety of machines and equipment that are always being upgraded look no further! Safety is always a high priority here with a sanitizer station at the door and always fresh, clean towels and sanitizing bottles available. The team at Anytime Fitness are second to none and are always available to lend a helping hand and provide assistance with a warm, friendly smile and a true interest in helping you with your personal fitness journey. If you are new to a gym environment or interested in personal training or perhaps a HIT class, then Melissa is the one to call!! Maybe you are searching for an overall mind and body workout? They have that covered too! David D. Is the on-site certified Yoga instructor who provides 4 classes a week and covers everything from Yin Yoga to a more intense Core Flow class and a Foundational yoga class where you can get back to the basics and practice your postures and best of all it is INCLUDED in your monthly membership! So if you aren’t already part of the Anytime Fitness Family I would highly suggest checking them out!

Expérience fantastique: I have been going to this location for over a year now and am very pleased and satisfied with the service from the owner and staff. They are very approachable, friendly and take value and care in the cleanliness of the gym and quality of equipment standards. I have been personal training through them and would recommend anyone who doesn’t want the environment of a giant box gym to begin a membership here.

Expérience fantastique: Perry and his staff are spectacular. Highly recommended. Facility is clean and machines are all in great working order.

Expérience fantastique: I highly recommend to anyone who is looking to join a gym.. From the first moment I walked in the door, it felt like home. I felt very comfortable being there right from the start and have never felt any judging eyes directed my way. . Everyone who goes there, is there for their own reasons. It doesn't matter what your fitness level etc is. The staff are very positive and supportive. I highly recommend!!

Expérience fantastique: Have been going here for a while, never had an issue. Staff seem nice and approachable

Expérience négative: Can’t get a hold of no one , trying to get them to cancel my membership no one helps sent emails also no help.

Expérience fantastique: Great clean and safe gym. Love the equipment layout. Highly recommend Anytime Fitness St. Vital location. :)

Expérience positive: Good

Expérience négative: I want to cancel my membership and I have been trying to do so for past four weeks and they not even replying....they don’t even answer the calls. They are also deducting the money. Even tho I have been wanting to cancel it three weeks before.

Expérience fantastique: This isn't my home gym but I used it for a week while visiting family. Found it to be clean, not really busy and some great equipment. Would definitely come back

Expérience fantastique: Owner and staff are very welcoming and helpful. Compared to other gyms, they are very diligent about keeping the gym organized, clean and sanitized. I appreciate all their hard work as I am immunocompromised and need a safe place to work out.

Expérience positive: The gym is always clean with an abundance of wipe clothes and spray bottles. There is a good variety of machines, free weights, squat racks, cardio equipment, and all is well maintained. The 24-hour swipe access is very convenient, along with access to Anytime locations in other cities while traveling. I've had several gym memberships over the years and Anytime is very good if you like a straight forward gym to go and lift at.

Expérience négative: PLEASE DO NOT GO HERE!! I contacted them 4 times in the past year saying I want my services cancelled, and they are still charging me. I signed a 6 month contract in March 2020, and guess what, I got charged this month July 2021 when I expressed I want to cancel. How does that make sense? Please do not go here, I have heard stories if you want to cancel you have to pay a 400$+ fee just to cancel when their membership is up. AVOID THIS PLACE AT ALL COSTS Edit/response Please let me know how I can yell over email, and please send me any correspondences where I swore, I really would like to see. I sent you an email May 11th with no response, and I sent on this morning, with no response but a response to my review. I signed a 6 month contract, explain why I am getting charged for more than 6 months when I clearly stated I want to cancel, I was never sent a request for an appointment or a cancellation form. Please send proof of all the emails you sent to me without a response. I can forward you all the email chains we have had, showing that you did not respond. Please show me your proof.

Expérience fantastique: Very Clean gym,staff really friendly, 2 min from my ,,lot of good equipment dumbells and etc.Come try it yourself i give 5 rating, Keep up the good work

Expérience fantastique: I've been a member of this gym for a few years now and I have to say it's by far the cleanest gym I've ever been at, and the only one (out of Shapes, Y, U of M, Snap, etc.) where the owner is consistently in every single weekday. The result of this is that the place is always very clean as the staff is constantly going around wiping down stuff and doing regular bathroom cleanup. Unlike other gyms, it just seems like a place where the people working there actually care about the outcome and actually care about providing a good product to their paying customers. Most of these negative reviews are entirely baseless and you'll spot a common pattern. One of the rules the owners set for the duration of the pandemic (for the protection of staff and capacity limits) is that this gym does not accept walk-in cancellations. A lot of these negative reviews are people who really struggle with that and think they're above pandemic rules. One goes as far as trying to call Perry (the owner) out as being "creepy"? Really? Go yourself, check out the place, talk to the owner. Don't believe negative reviews from people who are trying to bad-review their way into a better deal (that never works so stop trying) or really sad people who struggle with basic gym rules and think they're above them.

Expérience fantastique: I have visited other Anytime Fitness locations and I would say that this location is by far the best one. The gym is ALWAYS kept clean. The towels that are used to wipe the equipments are always clean. The staff is always very helpful and kind. I highly recommend location!

Expérience négative: Avoid this location at all costs! Poor management by the owner. In the beginning, he promised that he will be easy to reach and talk to. Come COVID-19, he avoids questions/emails about refunds. Yes, he was charging members while his gym was closed, even though he initially said that members won’t be charged fees during lockdown. I initially contacted the corporate about his lack of professionalism and poor communication. I highlighted the fact that his Google Reviews are very poor, with 2.2 rating (during that time). How convenient that suddenly, a 5star review appears in the middle of multiple 1star reviews. I requested cancellation of membership but the owner insisted that I book an appointment even though the contract clearly states that “members can cancel membership at any time by providing a 30 day written notice of intent via email or written letter”. Sadly, the only way you can book an appointment with him is through an online website. As expected, there are very limited spots available for “cancellation appointments” but there are open spots every weekday for “new membership sign up appointments”. How biased. Like what the 5star review prior to this stated, the owner is present every weekday. So, how is he available for new members but not for existing ones.. When I finally came in to sign their “Membership Cancellation Questionnaire”, he retrieved my fob key even though I have one month left in the contract. On what grounds? But for my safety, I did not argue. Clear way of exploiting members. Place could also use some deep cleaning. Tiny fragments of toilet paper stay on the same spot of the bathroom floor for days. If you see a pattern in these reviews, then the problem is evident. Worst customer service. Zero accountability. Unless you want to be manipulated and lied to, don’t take a chance of joining this gym. ****EDIT: Very bold response from the owner. Highly speaks of himself. Willing to make up lies to cover up his incompetence. I did not at any point yell or threaten anyone. I am complaint with protocols wherever I go. I'm down to watch the camera footage. My appointment did not last more than five minutes. I simply signed the questionnaire and walked out. If there was anyone who did not follow the COVID protocols, it was the owner. I booked a 30 minute appointment for this. But the whole time I was in his office, he was “training” his staff member on how to do something on the facility’s iPad. No regards for my presence. He could have done this "training" as soon as I was done with the appointment or prior. Note that his office has limited space. Having a joint account, he stated that I was the only member allowed inside to maintain social distancing. Of course I agreed with this. But him and his staff were less than 1 ft apart. How absurd. I understand the contract and my duties to pay fees. The issue here, which I don't think they have proper comprehension of, is lack of professionalism and poor communication. We were charged while the gym was closed on April 2020 and November 2020. Even though they sent out an email on March 2020 reassuring us that they would NOT. Do not say you would do something and not do it. And then avoid emails about it. Again unprofessional and no communication (and now apparently spread of false information about members because they have zero accountability and they're called out publicly).

Expérience négative: Stay far away from this place - especially if you are a younger woman. The owner - Perry is a man in his 60s who will constantly pop out of his office to offer unsolicited "form advice" to any younger women working out. He creates a very creepy and uncomfortable environment for everyone there. Secondly, the lack of communication and unprofessionalism is astounding. I had booked 2 separate appointments in July 2020 to cancel my membership. Both times I was met with great confrontation from Perry upon arriving to cancel my membership. The first time I arrived he claimed I had the incorrect paperwork and would need to reschedule my appointment. The second time I arrived with all the necessary documentation only to be met with his stating he was "too busy" to deal with my cancelation at the time. I am still battling with the owner to have my membership canceled after 8 months. Do not make the same mistake I did.

Expérience négative: Do not open an account with this branch. They won’t pick up their phone or email. I’ve even had other branches try and reach out. I just want to cancel my membership due to the pandemic and they want to charge me 50$ and make me go in, everything they do is automated email and I can’t get through to a person. AVOID.

Expérience négative: Do not go here not recommend to any one. During this pandemic covid they charged me every month. When I email them, no response and now they are saying that we didn’t charged you, i mean they just trying to make people fool. I even show them all the proofs but still they not respond me back,the worst thing is that they never respond you back through email and never pick the calls. Highly not recommended to anyone.

Expérience négative: Do not go here! Ever! Awful communication from management. Still paying for my membership I haven’t able to use as I was waiting for 4 weeks for an appointment to cancel. Now I can’t go in to cancel as they have closed again. My contract is expired but still paying every month... I guess they are getting there money now, I hope they go out of business when everything opens again as they are crooks. Even when going there place was always dirty. Hair in all the machines and just a un clean feeling. Not worth it. Can never get a hold of management or anyone. Terrible service.

Expérience négative: Horrible communication and customer service.

Expérience négative: Let me echo other reviews. First and foremost, this establishment has issues with communication with its clients. Management makes certain claims over the phone and fails to follow through after those claims are challenged. The email address they provided isn’t necessarily monitored by management that is on site every day. I don’t know who I was talking to but they didn’t know anything about my situation. I went back and forth for over a month before I got in touch with the actual manager. All of this because I cancelled my refund and they decided to charge me for nearly 60 days of notice instead of 30 as per the contract. I had clarified this over the phone upon cancelling my contract but obviously this place only cares about taking every penny you have, not doing right by it’s clients. Finally a month and a half later, I had to call the location to confirm my refund had been processed, management had “no clue” what I was talking about, even though they have since emailed me from the address I was corresponding with. I thought yay! I’m finally done with this total BS. Wrong. Two weeks later, I still don’t have my money. I sent YET ANOTHER EMAIL. The reply I got was to contact ABC financial directly. I don’t know what they expect me to say since I am not a client of this bank. Also I didn’t make this mistake, anytime did so as far as I’m concerned it’s their responsibility to fix it. This whole situation has taken OVER 2 MONTHS. I’ve waited over a week for replies to emails. I’m incredibly disappointed by this terrible customer service and total lack of appreciation. 3 months ago, I had left on good terms and would have recommended this to everyone I knew. Now? Don’t give these guys a fricken cent. They’re only here to waste your time. Edit : Response to owners Let me clarify the lack of communication. It was over a week between replies from you and the only reason I got a reply is because I was sending two or three emails reminding you to reply after a week had already passed. The issue isn't that you aren't replying, (Which you didn't reply to all my messages, it's funny that you're even trying to make that claim) it's that your replies aren't timely and they don't provide consistent information. Secondly, I called Perry on October 8th about my refund. I was told my refund had been processed that morning but since ABC is an AMERICAN BANK, I wouldn't see the refund for up to 5 days. After waiting 13 days, I sent another email which only stated to call the phone number provided. I was NOT EXPLAINED that this wasn't a bank. Upon finding this information out myself, I called the institution since my email and phone message went unanswered yet again and I'm tired of dealing with this. Upon talking to the kind operator, I was told my refund was only requested on the 8th, that it was finally approved and processed today. I now have to wait ANOTHER 8-10 business days for my money. Hopefully, I'll get it by Christmas. Let me reiterate that this has taken 2 months to perhaps resolve. That's the biggest issue.

Expérience fantastique: Very Clean gym,staff really friendly, 2 min from my ,,lot of good equipment dumbells and etc.Come try it yourself i give 5 rating, Keep up the good work

Expérience positive: Gym is always very clean. I've never spoken to a staff member in the 4 months I've been going to this location. So can't rate the friendliness. The other anytime gyms I went to always greet me by name when I came in. (Selkirk, Riverbend Main St) Equipment is very well maintained. The extra room for classes/HIIT/stretching/calisthenics is quite small. I'd like if they added a heavy bag somewhere, but I don't know where they could fit one. Very convenient location, but parking can occasionally be a challenge at peak time. 2 barbell cages is better than the usual one in other anytime gyms. Would be nice to have a third instead of waiting at peak time to do squats/deads. Again not sure where they could fit it. Love the electronic rowing machine for warmups. Considering asking for personal training. 4/5 for what they have to work with. Nice gym to get in, power through, get out. Also right along my running path to work, so spring/summer is going to work out perfectly for me.

Expérience négative: I’ve been to anytime fitness all over southern manitoba, and this one is the filthiest. How often they clean is anybody’s guess; I would estimate never. I used to strategically place a tiny piece of tissue paper in the change room corner to see if it was there when I returned. Come back a week later and it hasn’t moved. Disgusting.

Expérience négative: Go somewhere else!!!!!!! Honest review from a long-time member. I was a member of this gym since they opened a few years ago. When it opened, it was all new and well taken care of. Since that time, the owner has started to cut corners and infrequently cleans the gym. The bathrooms are infrequently cleaned and dirty as well. They are now having to try and clean everything due to COVID, but before that, they did not. Since the gym occupancy due to COVID is low, there are even fewer spots to be able to workout. The workouts spaces are tiny and cramped, and get quite congested when the gym is busy. There are not enough benches or space to use them, and some of the equipment is very cheap, and dated. You need a key fob to get in the gym, as it is not staffed most of the time. Many times you show up and the fobs aren't working and members are told not to let you in, so you can't work out. I echo the last several reviews in that the worst part of this gym experience is in trying to communicate with the owners. I tried on numerous occasions to cancel my membership, and did not get a response, or was directed incorrectly. Trying to deal with them for a membership cancellation is a major hassle, and they are very unprofessional. They won't provide the info you supposedly require, and have now tried to send members to collections, which is crazy since they could have just reached out to get the issue solved. I would stay away from this place altogether, as there are many more options in the area, like Orange Theory, and there are 2 new Goodlife gyms opening soon. I became a member at Goodlife, and it is a way better experience you can see what a real gym is like. Don't waste your money on this place.

Expérience négative: Poor customer service. They make you to come to the gym to cancel the membership during COVID. They keep charging your credit card even after 30 days of cancelation. The explanation was that the last charge would be on June 22nd however there was another charge on July 22nd. When your cancel your membership bare in mind to check you cc statements.

Expérience négative: Gym is fine but management is very unprofessional. 1. Even in Corona they are expecting people to come to gym for cancelling the membership 2. As gym was closed, cant cancel membership so management keep it on. 3. Very unprofessional behavior when someone is there to close membership 4. Members are allowed without appointment but if someone is there to cancel membership, he/she need to stand out. Limit is 15 and 7 were at the gym. Respected lady at reception is allowing members to come in. 5. Membership is signed and closed, the staff explicitly asked access token as i am closing the membership, i shouldn't be accessing the gym anymore however management want to charge one more month in the name of "due/fees" even when i am not using the gym. THEY ARE CHARGING WHEN STAFF DONT LET ME IN TO USE THE GYM. I NEVER RECOMMEND THIS BEHAVIOR FOR ANYONE.

Expérience positive: Gym is always very clean. I've never spoken to a staff member in the 4 months I've been going to this location. So can't rate the friendliness. The other anytime gyms I went to always greet me by name when I came in. (Selkirk, Riverbend Main St) Equipment is very well maintained. The extra room for classes/HIIT/stretching/calisthenics is quite small. I'd like if they added a heavy bag somewhere, but I don't know where they could fit one. Very convenient location, but parking can occasionally be a challenge at peak time. 2 barbell cages is better than the usual one in other anytime gyms. Would be nice to have a third instead of waiting at peak time to do squats/deads. Again not sure where they could fit it. Love the electronic rowing machine for warmups. Considering asking for personal training. 4/5 for what they have to work with. Nice gym to get in, power through, get out. Also right along my running path to work, so spring/summer is going to work out perfectly for me.

Expérience négative: I am already a member at shapes but this just opened near my house so I thought of switching my membership to anytime fitness. I went to the gym to take membership and on the entrance they want me to swipe the fob. I don’t know how Can a person get in if they want to sign up for a membership. Also staff inside was very rude they didn’t even came to ask if I need help they were just waving at me and telling me to go. Now I think it was a bad idea to go here. Shapes is far better.

Expérience positive: Had a bunch of issues cancelling my membership and some issues with customer service but I called and got a response from Perry and he was super nice, friendly, and helpful!

Expérience positive: Great facility. Very clean.

Expérience positive: Edit: This review is purely for the customer service I received as I am no longer a member but the gym seemed nice, well-maintained, and an assortment of fitness classes if that's your thing. Anyway, there was a mishap with my cancellation (I will take responsibility) and Perry (the owner) handled it very well with a lot of professionalism. I really appreciate when businesses can do that for a customer so that's why I'm leaving this review!

Expérience fantastique: Great experience. Manager was easy going and sign-up was quick and easy process. Thanks

Expérience fantastique: Decent size, all the right machines and facilities

Expérience fantastique: OVE this gym. All of the staff is really awesome. It has everything you need and if you ever had any questions on your body positioning or an exercise there are always staff around. I love the second room they have, I can get everything I need to get done in there. Isn't overly crowded. Always clean. Tons of spin bikes for cardio.

Expérience fantastique: Great place. Good variety of equipment (including free weights). Good staff/owner and I love the flexible membership options including prepaying without signing up for pre-authorized deductions made to your credit card. I highly reccomend this gym!

Expérience positive: Great for exercise

Expérience négative: I signed up for a membership and recently moved and can't use my gym pass anymore. I can't cancel until the year is over or pay out 6 months. So now I'm paying monthly for a pass I can't use

Expérience négative: Here is the promble! The gym is small and expensive . Sometimes it's uncomfortable to exrices in small area with just dozen of people Note: please explain to customers about your contract in detail that once it's start they never quit until it finish (no matter they come to gym or not the fee will be deducted from their cerdit)

Expérience négative: I've called between 8-10 times and have never gotten a response from any staff members. Called another location ONCE, and got an answer.

Expérience positive: Beautiful gym

Expérience négative: I have had awful experience. The owner would lie or promise you can cancel to try to get you sign up. Then you get stuck in the contract even if you have moved away. Strongly suggest you avoid this place.

Expérience positive: Nice equipment but unfortunately not the cleanest building.

Expérience fantastique: I went here to check out the facilities as a potential new member. I had checked out a couple others in the same vicinity. I met the owner, Perry when I was here. He was very helpful in answering all of my questions. He even took the time to give me a full tour and went over all the equipment with me. I didn't feel at all rushed and took my time answering questions. I am looking forward to becoming a member here.

Expérience fantastique: Not usually crowded easy machine access. Friendly staff and clientell.

Expérience fantastique: Excellent gym

Expérience négative: Decent gym. WARNING - if you want to cancel your membership, good luck. Its nearly impossible to get them to quit withdrawing money from your account months after signing the papers that you want your membership cancelled. Still working on it....