Equinox West Georgia Street

Expérience fantastique: "I recently joined this modern gym, and I couldn't be happier with my experience! The facility is always clean and well-maintained, making working out a pleasure. They offer a wide range of classes, from yoga to high-intensity interval training, catering to all fitness levels. The staff is friendly and knowledgeable, always ready to help with any questions. I've been so impressed that I've encouraged more than ten of my friends to join this gym as well! I highly recommend it to anyone looking to improve their fitness in a motivating environment!"

Expérience fantastique: I’ve had an incredible experience at Equinox Vancouver so far! The equipment is top-notch, and the instructors for classes like Pilates, cycling, boxing, barre, and yoga are truly outstanding. The amenities are a big draw, especially the eucalyptus towels, steam room, sauna, and fully stocked showers. The staff, from the greeters to the trainers, make it such a welcoming place. Special shout-out to Elis, who helped me transition smoothly when I joined. The only downside is that it can get very busy during rush hour, but that’s pretty standard for gyms across the city.

Expérience négative: I was equinox’s member, but I won’t renew my next membership because their general manager Liz’s attitude was so aggressive when I asked him about the payment question. That’s so unprofessional and rude. How come the luxury gym room treat customer like this?! Also, they’re charged the monthly membership fee and freeze account fee after I out of Vancouver. I feel so regret for choosing this gym.

Expérience fantastique: Love it so much! I basically go every single day! Staffs are so friendly and fun to talk to! Personal trainers are really professional and friendly to teach you things there! The advisor is always really helpful and I’m highly recommend Aiden as he’s supper helpful and knowledgeable about equinox benefits and fun activities! Loving the place wayyy too much! It’s not gym, it’s life!

Expérience négative: Very disorganized, apathetic attitude from staff (who were not forthcoming in greeting and very slow in manner like they don’t value people’s time or experience so don’t try to fix things quickly instead just look lost and blank and as if the customer did something wrong…) including someone named “Alise”? Was there to tour as a potential new member but she spoke very arrogantly to me and showed zero social skills and didn’t even know the time I was booked already ten minutes past my appt time etc… continued to ask me the same questions the people at the desk asked me which is why it was now already ten minutes past the appt time (hence the disorganization!) Your phone number? ID? Who did you book with etc.. I went back got the desk with her in tow to repeat the same questions I thought the desk staff had already gathered… and she was “ok I can show you” speaking as if she was doing me some kind of favor and not a care to the amount of hassle and time taken from the customer? Just this interaction was heinous and stressful didn’t even go on the tour it was quite off putting and Alise and her lack of social skills simply goes “bye” with an attitude - lmao what an ego - Oh well I’m already pretty fit unlike Alise who looked totally unfit to be showing anyone around a gym. Unfit physically AND in sales / basic human interaction… seems Equinox needs to rethink the value their employees actually bring…

Expérience fantastique: I’ve been an Equinox member for three months, and it has fulfilled all my expectations. The gym offers a wide variety of classes, or you can choose to work out on your own. Initially, I was a bit confused and had trouble booking the classes I wanted because you need to reserve them in advance. However, I soon learned that you can book your desired class 26 hours beforehand, which makes planning easier. As long as you know your schedule, you’re good to go! Most of the coaches are knowledgeable and provide well-structured plans for each class they teach. My only complaint is about the parking, which is quite pricey. If you stay for more than three hours, you have to pay $18, and I often end up doing so. I’m paying over $350 per month for parking, on top of the $290 membership fee for Equinox.

Expérience positive: It’s a nice gym, fancier than most but Equinox in Canada are not as good as the states. Could use more equipments. Nice facility.

Expérience fantastique: I've been going to this gym for a month now, and it's been a fantastic experience! AIDEN was very helpful and professional, explaining all the details since I signed up and following up to provide further assistance. The fitness classes are top-notch, offering high quality and lots of variety. The instructors and other staff are incredibly helpful and supportive, and the members here are so friendly. I also love the sauna and steam room for some relaxing post-workout downtime. Highly recommend!

Expérience négative: My experience with Equinox Gym Club has been the worst I've ever had with any gym. The place is constantly overcrowded, with an overwhelming number of members that make it impossible to enjoy a workout. Finding available equipment is a daily struggle, as everything is perpetually occupied. There are not enough showers or lockers, and waiting for a locker alone can take forever. I often have to arrive an hour early just to secure a spot for my workout. Classes are always fully booked, turning the process into a competition to constantly check the app for a rare open spot. This setup might work for people with a lot of free time, but for anyone with a busy schedule, it's incredibly frustrating. It's also worth mentioning that this is the most expensive gym in Vancouver, yet it offers little value for the exorbitant price. The worst part is their cancellation policy. They lock you into a contract for a year, making it impossible to cancel even if you're dissatisfied. Despite not using the gym for nine months, they continued to charge me every month. I spoke with the manager to explain my situation and requested to cancel my membership for several valid reasons, but they refused. I've paid for nothing, and it's completely unfair.

Expérience fantastique: Phenomenal gym. Very clean. Great staff. Love this place.

Expérience fantastique: I've tried 92% of the gyms in this town. This one is the best, high quality showers, steam room, sauna, soap, and towel service. In club classes, like boxing, yoga and cycling and just a cool urban vibe. The teachers are all super nice, they have olympians pop by who teach classes. Its just a fun place.

Expérience fantastique: I recently had an exceptional personal training session with Ben Woo that began with a valuable lesson on upper body self-massage using a tennis ball. This technique helped me release tension and perform better during the workout. Ben then taught me how to do a pull-up and designed exercises to improve my strength for it. His deep knowledge and personalized approach made the session highly effective. He adjusted the exercise intensity perfectly, providing constant encouragement and constructive feedback. Overall, it was an outstanding experience that left me motivated and excited for my fitness journey! Def recommend him for your Personal training✨

Expérience fantastique: Recently joined and love the club. I signed up with Elis, who was so welcoming made the whole process very easy

Expérience fantastique: Elis is THE BEST! If you plan on signing up I highly recommend seeing Eli’s. I’ve been going to equinox since they opened on and off as I’ve travelled for long periods of time and Elis always worked with me to make sure my membership was in good standing. I’ve met other sales members and honestly she’s the only one that has been willing to help when needed. Thank you so much for all that you do!

Expérience fantastique: Great place to do sports. A lot of different options for sports classes.Everyone is very friendly, especially Elis.☺️ I am very happy because I chose this gym, I recommend it to everyone!

Expérience fantastique: Consistently clean, and well chosen equipment. Spacing on the floor is great, as doesn't feel on top of each other. Nice vibes, and not pretentious vibes. Friendly people. Towel service and bathrooms are always well stocked. Good value for money.

Expérience négative: Paid $270 to see the I OVER DID IT! Great job Equinox

Expérience fantastique: I recently switched to Equinox and I couldn't be happier. The environment has been very welcoming and the classes and facilities are top-notch. I love the variety of classes they offer along with their personal training and pilates sessions. My personal trainer, Ben Woo, made my introductory class truly exceptional with his expertise, enthusiasm, and personalized approach. He asked for my feedback throughout the session to ensure the exercises are tailored to my unique needs and took the time to understand my fitness goals while encouraging me with clear instructions. I highly recommend Ben and equinox to anyone looking for a premium fitness experience.

Expérience fantastique: I've been going there for a year and love it. Great amenities, including sauna and steam room. The group workout sessions and yoga classes are fantastic. Super convenient to switch from workout to yoga instantly! I understand many people thought it was super crowded at night. But tonight after yoga class I looked around and it wasn’t that crowded. So I guess it really depends on which day.

Expérience positive: Been going to Equinox for a while (almost 2 years I think). But never rated it cuz I was always on the verge between 3 and 4 and couldn’t make up my mind. Now it’s a solid 3. What pushed it down to 3 is the change of the shower products. They used to be very good (Kiehls) smelled nice, felt nice. I would leave the gym smelling and feeling so gorgeous, and that’s what I’m paying for at the end of the day, for an elevated lifestyle. Now it’s just an okay product, typical 3 star hotel watered down stuff. Is it ok to use? Yes. Do you feel good using it? No. It smells bad it feels bad. I am very disappointed. The other reasons why it’s a 3 are unkept shower rooms, sauna regularly breaks, some equipment is outdated. The best thing about this gym and the only reason why I still haven’t canceled my membership is the selection of amazing group classes. The instructors are all superstars, doing amazing job.

Expérience fantastique: Equinox is a really nice gym, it’s sometimes tough to get into the classes, however, worth going. Really clean facilities, and the amenities and equipment are well maintained. I luckily also had a few personal training sessions with Vince Go - he’s amazing. Really listened to my goals, built the trust, and also put together a programme that challenged me but was also attainable. I was looking to build confidence, not be intimidated by the gym, and work on my overall strength/fitness. Vince was really thoughtful in putting a programme together, he explained the purpose of each exercise and how it related to my strength / functional goals, and also pointed out how they could be built on as I got more competent.

Expérience fantastique: The gym is always clean and well-maintained, and there's a huge variety of group classes to choose from with excellent instructors and friendly people. I've been a member for about six months now, and Elis has been amazing in checking in on me/my friends every so often. I highly recommend her; she's always welcoming, helpful, and knowledgeable about everything related to the gym. :)

Expérience fantastique: I love this gym, the facilities are beautiful, it’s super clean, it always smells good, there are so many different options of classes and they have great instructors and personal trainers such as Ben Woo. Ben is smart, intuitive, targets the areas that I need and he is fun to work out with. I totally recommend this gym!

Expérience fantastique: Equinox has great service and everything you would want a gym to have, I look forward to working out each time I come in. Also, I really enjoyed my sessions with Coach Ben Woo and learned many things about how to improve my fitness routine. It's great having someone knowledgeable and passionate to keep me accountable and chase my goals

Expérience positive: They need another leg extension machine that does not double/swap as a seated leg curl machine. There is already a lying leg curl machine. You can wait 15-30 min as people use it for both and it’s the only ‘leg extension’ machine in the facility. Leg days must be done when the gym is not busy. Willing to switch to 5 star review if they add a leg extension machine.

Expérience fantastique: I love this place! Is my favourite! The place is amazing inside and out , the activities are so much fun and the clases are so good and the people there are amazing, specially Elis! She’s the best membership advisor ever! She made me feel welcomed from the start and now I feel that I’m part of something meaningful and fun!

Expérience fantastique: Elis was my advisor who helped me signed up and she showed me around the gym. She is very helpful and kind! I always see her with a smile on her face. I really enjoy the classes and I find the gym to be less busy in the mornings + weekends.

Expérience négative: Equinox Gym in Vancouver left me thoroughly disappointed and disheartened. Despite my efforts to maintain my membership amidst a hectic work schedule that often demanded travel, a recent encounter pushed me over the edge. During a quiet workout session, I received an urgent phone call that I simply couldn't ignore. Attempting to handle it discreetly, I was abruptly interrupted by a staff member named Tom Maher, whose aggressive tone and lack of empathy shocked me. Despite speaking quietly and trying to manage the call, Tom's rude behavior persisted, with no regard for the importance of the situation. If it weren't for the urgency of the call, I would have hung up and addressed Tom's attitude in a manner befitting his demeanor. The overall atmosphere of the gym, It's evident that proper training in professionalism and cultural sensitivity is lacking among many staff members, including Claudia, who fails to greet members (as usual)with a smile at the gym entrance while she is standing at the entrance with Equinox staff T-shirt, With such a negative experience, I've chosen to terminate my membership. Equinox Gym in Vancouver must prioritize customer service and foster a welcoming environment for all its members.

Expérience fantastique: From the moment you step into Equinox, you're greeted with a sense of luxury and dedication to fitness excellence. The sleek facilities, top-notch equipment, and diverse class offerings make it a standout choice for anyone serious about their fitness journey.

Expérience fantastique: An amazing gym with unlimited classes included in the membership. Separate men’s and women’s sauna, and an rmt on site at their spa. Tons of equipment, and maintained well. Love their eucalyptus face towels. Super worth it if you want a high end gym!

Expérience positive: I go to a 'bottom of the barrel' gym so coming to this gym as a guest today felt very very nice. Its so clean, so much space and the finishes are luxurious. I love the smell and the fresh air. The demographic is respectful and there are lots of machines open! I would generally give a nice establishment like this 5-star but: (1) The price for membership is astronomical (2) The sauna was too mild (3) The value proposition (luxury) does not line up with what I am looking for in a gym

Expérience négative: I really like not getting banned for calling out creepy judges hitting on patrons of your gym.... but that's something this whole company supports...... soooo maybe you should give James his membership back.

Expérience fantastique: if your considering a commitment to your health this is the place. Excellent personal change room with Kiehls products, towels and more. Excellent classes free with membership from 5 am to 8 pm. And Excellent weight room, stretch room, boxing, plates and more. Mention my name for VIP membership sign up.

Expérience fantastique: Can’t say enough good things about this place. Super kind staff & the facility is always immaculate, nothing is ever dirty. The environment is nothing like any other gym in Vancouver. After experimenting with a number of other facilities (Club 16, Anytime fitness, rec centers), nothing comes close to this place. So thankful for the classes & services offered at equinox

Expérience fantastique: Fell in love with this gym when I came as a guest with my sister. And as soon as I moved to the mainland from Victoria, I signed up! Elis, my wonderful advisor helped me throughout the process and made the process really easy for my friends and I. This gym is worth it for people who need a push. I come all the way from Burnaby just because the classes are worth it :) Trainers are wonderful, it’s clean and everyone’s super sweet. Huge shoutout to Elis for being super helpful <3 P.S this place is my Disneyland :)

Expérience fantastique: I am extremely satisfied with my experience at Equinox gym in Vancouver. The facility provides top-notch equipment, and I truly value the convenience of having towels, pristine showers, and a sauna/steam room available. The wide range of classes serves as a refreshing change from my regular weightlifting regimen on the weights floor. Elis, my sales representative, consistently delivers exceptional customer service, always striving to fulfill my requirements and ensuring my utmost satisfaction. All in all, I wholeheartedly endorse the Vancouver Equinox gym.

Expérience négative: I believe when trying to sell a membership a word of advice to the employe texting don’t jump right to where do you work, it doesn’t matter about corporate rates if someone doesn’t respond fast it’s cause they are working or busy. Price isn’t always an issue. Jumping to very personal questions sometimes makes a sales person seem pushy. Also Eli’s the equinox employee don’t use the Is all good have a great day phrase when ending a conversation cause the experience wasn’t positive to begin with.

Expérience fantastique: This place make my day better , is my routine now I loved , organize, profissional I love all of staffs and amazing Instructior Monique Blythe , Shaiful Zakaria ,Dania A , Geof, Jennifer Wick, and Danny! . I can't live without you guys ❤️

Expérience fantastique: Really good facilites. The workout space and the showers are very nice and clean, the staffs are also friendly. When I first visited to sign up, I was welcomed by Elis who was very friendly and informative.

Expérience négative: What others have said about staff and overcrowding is true (filter reviews by lowest stars to see). There's a Fit4less a few blocks down. Hard to justify keep paying almost $250 per month when I can have a better experience down the road for $7.99 bi weekly. Have no issue with the money or space. It's beautiful. But when paying a premium I'd appreciate a friendly welcome and the ability to actually use the equipment/classes.

Expérience fantastique: I love this place! Recently joined after a few discussions with Elis at Equinox. She listened to my needs and paired me with the right PT. Being outdoorsy and not really an indoor gym person, Elis was great at giving me time to think about joining. She answered to all my questions well and gave me different options that would fit my active lifestyle. I didn’t feel pressured to sign up, felt welcome and have no regrets signing up for a year! Highly recommend talking to Elis if unsure about joining or have questions in general!

Expérience fantastique: I’ve only joined for a month for the purpose of joining group classes but so far it’s been great. The facility is clean, and the classes are varied. I used to go to another Pilates studio downtown but Equinox has more diversity of classes and their cancellation/booking policy is way more reasonable for someone who works a day job. My enrollment advisor, Elis, was also so great at answering all my questions + helping me sign up! It’s great to have someone super responsive as a go to person.

Expérience fantastique: The amenities are great ...this is a state of the art gym with great trainers and very helpful staff. Elis in particular who handles membership has been very supportive and approachable.

Expérience fantastique: The gym is super clean and everyone is very friendly. Thanks to Elis for showing me around and arranged my memberships. Love the gym

Expérience fantastique: One of the best gym I ever had a membership with. It is clean and outstanding facility and classes. I highly recommend to friends and family. It’s really worth it!

Expérience fantastique: Equinox Vancouver is hands down our favourite gym globally! My husband and I have lived in many many cities and tried many gyms, nothing stacks up to Equinox. The classes, PT sessions, luxe inclusions, fireplace and spa (especially the massages with Geoff) are unmatched. We also purchased our favourite workout gear ever was purchased 'The Shop'. Thank you Team Equinox

Expérience fantastique: I have been spending a lot of time in Vancouver lately so wanted to join the BEST club & I really feel it is. Here are the many reasons why. 1) The front desk staff are so friendly and take the time to say hi and use your name! So important in a city that is often not very friendly. 2) The manager Liz took the time to make a phone call to straighten out a booking glitch - that is what customer service used to be & this is so amazing, refreshing and appreciated. 3) The classes are plentiful, outstanding & with kind and extremely talented instructors. 4) The place is the cleanest gym I have ever seen w/ lovely extras throughout. 5) I love that all the class rooms are pre-set up with the mats and towels before you enter and that they take a roll call. I thought it was strange at first, but it really keeps the classes to the capacity intended and makes you accountable to show up. I had read some of reviews before I joined and thought it would be impossible to get into the morning classes that I prefer, but that has not been the case. You have to wake up to book 26 hours before your class and if you are late scheduling yourself it may fill up. However, if you are motivated - you can get in. Certain classes, such as Barr classes tend to fill up, but I heard they may be adding in more soon anyway. Since great companies always strive to improve, I could add that I personally would appreciate more visual instruction to accompany the verbal instructions during classes and maybe some more correcting (teachers walking through the class helping to correct/improve students poses). I have seen it, but rare. I do know that it is hard to please everyone as some people may not want that. My only complaint is that there is not a club in Ottawa!

Expérience fantastique: I have been with Equinox for a few months now and I have been very impressed with how clean the facilities and classes are. The fitness instructors are amazing and I love the variety of classes that are offered throughout the day. Elis is absolutely amazing and extremely helpful in terms of answering all of my questions and fixing any issues that I have had with my membership.

Expérience fantastique: I’ve been at Equinox for a few months now and have to say I’m really pleased with the quality of the fitness classes, the facilities and the equipment. The classes and equipment do get quite busy during peak hours so I like to squeeze in a workout in the morning or evenings. I want to especially thank Elis for being incredible attentive to my fitness and health needs when I first joined and I have appreciated the check ins and communication since. She works hard to create a truly welcoming environment with her clients. Thanks Elis!

Expérience fantastique: Amazing ambiance here, a bit on the pricey side but they have it all so it’s quite worth it. Steam room, sauna, showers with warm towels, and just about any class you can think of from hot yoga and Pilates to boxing too cycling to HIIT, they really do have a broad selection (abs all of the classes are included in your membership, no extra costs there).

Expérience fantastique: I am obsessed with this place. I go seven days a week. It is my second home. Customer service goes the extra mile, instructors are amazing, the process of booking for a class spot seamless through its app (if you really want to get in, just set your alarm so you can book your spot once booking opens up. Simple!) Plus, unlike other clubs/studios, equinox do not charge for last minute cancellations or no show like other clubs/studios. It hones the discipline of showing up by reinforcing "strikes" should you fail to cancel booking within a reasonable time. The lounge, steam room, sauna, showers, locker room, always clean and with an attendant present should you need assistance. And, for times when you need a space for your workout (yoga, barre, weights), there is definitely a space that you can use. All in all, I would say, that Equinox stays true to its claim: It's not fitness. It's a lifestyle.

Expérience fantastique: Elis from Equinox was incredibly helpful when I was deciding to join a gym. She provided me with all the information I needed, answered my questions patiently, and gave me a thorough tour of the facilities. Her knowledge and friendly demeanor made the decision-making process easy, and I ultimately chose Equinox thanks to her excellent assistance. Highly recommended!

Expérience fantastique: Equinox on W Georgia is a great gym for all kinds of workouts and classes, with top-notch equipment and amenities. Elis from membership services was awesome, very knowledgeable and answered all my questions to get me started.

Expérience négative: The major reason for the lower rating is that they don't offer Zumba classes, which every other non-premium gym can afford to provide. While they do have some dance classes, they don't compare to the high-intensity Zumba workout. It also gets very crowded after 4 pm. Although they offer a variety of classes, the most popular ones are always full (requiring booking 24 hours in advance).

Expérience négative: A few months ago I made decision to cancel my membership at Equinox Gym, and I must say that my overall experience has been quite disappointing. As someone who used to spend a significant amount of money on personal training and regarded the facility highly, I am disheartened by the decline in service and quality. One of the main issues I encountered during my time as a member was the lack of available space for my workouts. It was frustrating to consistently find no room to exercise, and the absence of free showers only added to my dissatisfaction. These are basic amenities that should be easily accessible to paying members. When I initially requested a cancellation, the front desk staff seemed overwhelmed and busy. They hastily wrote down my name to cancel, but unfortunately, I failed to follow up on the process, which I admit was my mistake. Months later, I was shocked to receive threats of collections if I didn't pay the outstanding balance. To make matters worse, when I discussed the issue with a staff member, they called me a liar and denied any system downtime, despite the fact that they were clearly experiencing technical difficulties at the time. Furthermore, I was never able to take advantage of the so-called "free classes" that were included in my membership. These classes were consistently booked up almost instantly, leaving me unable to participate throughout my three years as a member -- this is an issue for most members. This overcrowding issue, combined with the unhelpful and unsympathetic attitude of the staff, has greatly diminished my overall satisfaction with the facility. All in all, I can confidently say that Equinox Gym is not worth the exorbitant cost. The overcrowded environment, unhelpful staff, and unavailability of promised amenities make it far from the facility that was showcased during my initial tour. I regretfully cannot recommend Equinox Gym based on my personal experience, and I hope that the management takes these concerns into account to improve their services for current and future members.

Expérience fantastique: I've been a member of Equinox for some time now, and I can confidently say that this gym center exceeds all my expectations. Equinox has truly set the gold standard for what a gym should be. Relaxation Quality : Equinox offers a serene and calming atmosphere that allows me to unwind and destress after a long day. The relaxation quality is exceptional, with a peaceful ambiance that helps me find my zen. Group Classes : The variety and quality of group classes are top-notch. Whether it's yoga, spinning, or HIIT, the instructors are knowledgeable and motivating. It's a fantastic way to stay motivated and connect with fellow members. Steam and Dry Sauna : The availability of steam rooms and dry saunas is a real highlight. They provide the perfect post-workout relaxation, and I appreciate the attention to cleanliness and hygiene in these areas. Cleanliness : Cleanliness is a priority at Equinox. The gym is impeccably maintained, and I've always found the facilities to be spotless. This commitment to hygiene is especially important in today's environment. Everything is Fine : From the well-maintained equipment to the friendly and helpful staff, everything about Equinox is top-notch. The attention to detail and member satisfaction is evident in every aspect of the gym. Equinox has become more than just a gym for me; it's a place of relaxation, fitness, and overall well-being. I can't recommend it enough to anyone looking for a premium gym experience. Keep up the fantastic work, Equinox!

Expérience négative: Incredibly rude disrespectful mean staff (even the cleaning l.adies!) - specifically f'emale staff. Its a tiny miny over crowded rip-off gym; where you get to experience some of the most disrespectful treatments in your life, from the main manager all the way to the most basic staff incl. cleaning personnel. It feels like lots of them have serious mental complexes and insecurity issues. While they are hired just as low income staff, they like to think they are a boss(!!) and insult the actual paying members with their behaviour, words and attitude (probably makes them feel better!!)... While they can only afford to drive a c.ra,pbox Honda Civic! For real guys! Do keep an eye for that actual c,rappy Honda Civic and the Assistant Manager who drives it! ;)

Expérience négative: I walked into this place today asking if i could pay a drop in. The two girls at the front advised me its a members only club. I stared at them for a few seconds hoping they would offer me a membership. Nothing. I asked if I could speak to someone about a membership. They both stated I would have to come back later. They did not direct me online as I see now I can join on their website. This gym clearly is not welcoming to new members. I was the only person of color I could see in the place. I was spoken to as if I couldn’t afford the membership.I hope your experience is better than mine. Seems like a place for the privileged.

Expérience fantastique: OMG the best of the best . I love Equinox, my favorite place in all Vancouver . All the staff are very friendly . Including store staff, and Body Energy Club staff . You can meet some really amazing people .

Expérience fantastique: The West Georgia location has undoubtedly been one of the most inspiring I have encountered, even in comparison to my visits to Equinox clubs in SF and LA. The dedication and hard work of the team at this location are evident in the exceptional service and facilities offered. My experience with Equinox, particularly the West Georgia location, has been nothing short of inspiring, thanks to the exceptional support and guidance provided by Jen Wickson. The flexibility to access clubs in both Canada and the US has been a game-changer.

Expérience fantastique: I love Equinox! Everything is so clean and well organized. Also the clases are amazing. Since day one the customer service has been great. If you’re Latino/a and would like to get more information about Equinox, ask for Elis she will help you!!!

Expérience négative: Girl’s lockroom and washrooms are too busy. Line ups for showers. Does that sound like a high end/ classy experience? They should adj their membership fees accordingly to the experience provided to the customers. Classes are mostly good. But timings are odd. Yin yoga in the middle of the day? No end of the day relaxing yoga sessions. Only two hours free parking before 9 am and after 5pm? Have to pay for expensive parking on top of the pricey gym membership. It adds up. And the experience is not matching upto the price tag.

Expérience fantastique: Just started my membership here and I'm blown away with the variety that this gym has to offer. It feels very luxurious and the best part is you're nkt even breaking yoir bank for the amentities/services/ambience that this gym has to offer!

Expérience fantastique: Equinox West Georgia is not only a gym to work out in but an enhancement to one's lifestyle. I have never looked forward to going to a gym until I joined Equinox. The trainers are excellent, the facility top notch, the staff are very friendly and accommodating. It is the special things like complimentary refrigerated ecalyptus moist towels to wrap around your neck that make working out more pleasurable. The array of classes are amazing - yoga, barr method, spin, kick boxing etc.. There is a juice bar and a workout wear shop. And you do not have to be a certain body type to feel comfortable. Everyone is in their own zone. Just show up and reward yourself! If you would like a tour Natasha in Sales is excellent and is encouraging without being high pressure.

Expérience fantastique: Gorgeous and extremely well run gym. Equipment is in great shape and very well maintained. Elis was very helpful setting up membership and it's really worth every penny. There's nothing like a good eucalyptus steam after a hard workout.

Expérience fantastique: The unlimited classes are awesome and the diverse array of classes (yoga, pilates, barre, conditioning, cycling, boxing...) make it much more worthwhile then getting a membership elsewhere. If you intend to take classes several times a week the membership cost is totally worth it. Cara Lee has the best barre class and Todd Randall has the best yoga classes. The facilities are clean and appealing making a trip to the gym feel like a trip to the spa. The showers are stocked with high quality hair and body products. They have these cold eucalyptus towels that are awesome, putting one on my face while in a steamy shower is the best feeling ever. However, If you just intend to lift weights, you could have the same quality workouts elsewhere for a better price. Feedback: It would be awesome to have face/body lotions in the showers rather than in a communal area for privacy and convenience. I would love if they put on calming or spa-like music in the shower area. More types of services at the spa would be awesome (facials).

Expérience fantastique: We just recently joined the gym and loving it. I love the unlimited classes although sometimes it’s hard to book them because they do get booked pretty quickly. Everybody we have worked with Elis who showed us around initially, and Matty my personal trainer are both excellent people. Friendly and helpful.

Expérience positive: I'm really happy with my experience at Equinox gym in Vancouver. The facility offers excellent equipment, and I appreciate the availability of towels, clean showers, and a sauna/steam room. The variety of classes is a great break from my usual weightlifting routine on the weights floor, and I particularly enjoy the boxing classes. The only downside is that it can get quite busy during rush hour between 4-7pm, so I try to schedule my visits outside of that time frame (-1 star). Overall, I highly recommend the Vancouver Equinox gym.

Expérience fantastique: I highly recommend Equinox, environment, staff, equipment and great classes! Elis was the one who helped me, who made me feel welcome and explained every product and service I could need, as well as helping me with any difficulties I might have. Very attentive and friendly ! Thank you Elis!

Expérience fantastique: The best fitness facility in the city by far. If you’re interested in signing up reach out to Elis! She’s the absolute best and can walk you through everything you need to get going.

Expérience positive: It’s quite busy here. The front desk greeters are quite slow and always seem to not know what’s going on when I interact with them… Trainers and facilities are great. The classes are meh.. since there is such a wide variety, don’t expect them to be really high quality. If you want a great spin class, go to a spin studio.. same for yoga, boxing, pilates. But it’s convenient that it’s all in one place and you can try your hand at different activities.

Expérience fantastique: A popular, large, newish Equinox with solid amenities. Wet and dry sauna, large changing rooms, and lounge area with fireplace. A bit crowded at peak times; try to go off-peak if possible.

Expérience fantastique: The Club and the staff are amazing!! Maddy was so kind and informative while showing me around and she has become my “go-to” person if I have any questions. 20/10 would recommend

Expérience fantastique: Maddy Kenwood at Equinox West Georgia in Vancouver was our first contact person in the club. She was fabulous! She gave my husband and I a wonderful, comprehensive tour of the gorgeous facility, clearly very proud to be the excellent Equinox Ambassador that she is. Her warm and friendly personality is charming. She didn’t pressure us at all, and followed up nicely with an email afterwards thanking us for our interest. We both joined the club the next day and have since loved waving to her in her office before and after the classes that we are enjoying. Maddy is a gem. Equinox is lucky to have her!!

Expérience fantastique: Maddy gave us a tour of Equinox last summer, and I was sold! I’m delighted to say that my experience has significantly exceeded my expectations and the commitments made by Maddy. I have been going to gyms for over 40 years, in Winnipeg, Toronto, and Vancouver as well as many high end hotels around the world, and Equinox outranks them all. The facilities are impeccably clean with best in class equipment. The staff are extremely friendly, and the trainers are terrific. As an “older” member they have adapted programs for all fitness levels. Equinox is more costly than other gyms in the city, but well worth the premium, in my opinion.

Expérience négative: extremely crowded!!!!! The weight room is not very big and it gets really busy, all the equipment taken and seems like it’s getting busier and busier by the day. When I joined Equinox, I explained that that was the reason I was leaving my previous gym only to find it is getting worse by the day here. Seems like management doesn’t care and keep signing up new members, the problem they don’t have the space! Looker rooms are always packed and hard to find an empty one…I rarely write reviews but it is frustrating, if you mind crowds and waiting for equipment, think twice before joining!!!! I really wish I had read the one-star reviews before committing for one year! BEWARE!

Expérience fantastique: Recently on-boarded by Elis in their membership department. She provided answers to all my questions and allowed for a pretty seamless transition into a new gym. Excellent facilities, great classes and good staff make this gym worth the fees!

Expérience fantastique: Modern cozy gym with variety of group classes through the day from early morning till evening. Thanks to Elis whom I met on my first visit, she showed me around and explained everything. Can get crowded evenings and I would add reverse kickback machine, but pricing is fine.

Expérience fantastique: Wow it’s an amazing place to give your body and soul well deserved retreat . Replenish with incredible energy whether by doing high intensity classes , yoga and barre leaded by highly skilled instructors and upbeat music or exercising on your own on the floor using high end equipment. I am delighted with friendly top notch professional service starting at the entrance . Incredible cleanliness ,my favourite eucalyptus towels and Kohl’s bath and body care. My program coordinator lovely Maddy guided me thoroughly through Equinox facility always open to organize my friends first visits making sure they have a one of a kind experience! Very convenient body energy club on the side to refuel with delicious smoothies snacks and meals. Can’t have enough of this place ! It’s very addicting!

Expérience fantastique: Equinox West Georgia is gorgeous! Facilities, crew members and trainers are top notch! Thanks to Maddy Kenwood for showing me the facilities 9 months ago, her charisma and excellent approach to show the facilities to me and my partner helped us to make the final decision to join the best gym in town!

Expérience fantastique: The community at this gym is incredibly strong. That’s important in such a city which often feels like communal relations are weaker than a lot of other places in this country. Aside from the amenities and classes which can be found at other locations in Canada, the people at this location are worth it. The gym can sometimes get busy but most of the time it is not overcrowded. I rent a locker and pay for laundry service, so I don’t have to worry about locker space. They’re generally pretty good about getting your clothes cleaned and returned to your locker within 24 hours. I go nearly every day and the staff are always amazing. They basically all know my name (even if I don’t know theirs) and will get stuff done. I’ve never been told that something is not possible, they always find a solution. Geoff, who manages all the classes is the most productive person I have met. He knows so many people’s names and his classes are always perfectly challenging and achievable. I am especially happy that Maddy Kenwood is my membership coordinator! She is one of the most pleasant and welcoming people that I have met who brightens the day of everyone she interacts with. There are also a bunch of charismatic, professional and learned teachers. The standout trainers are: Zachary Fiordio–extremely charismatic and motivating. Christie Baumgartner–who always challenges you with new yoga flows. Chelsea Wissink–the funniest, and most personable one of them all. Davi Teixeira–Who gives the best, most detailed instruction. As well as Krystina Kodesh & Todd Randall. Todd is the best movement teacher I have had. He teaches Vinyasa and Power Yoga a couple times a week. His flows vary from class to class, but it feels like his foundation is consistent and challenging. My body has never consistently felt so good than how it feels after each class that he teaches. He suggests micro-movements to ameliorate your stance and posture which make my stances and flows more powerful and safer every time. Each class I gain strength while my body feels relaxed and restored. I’d recommend joining if you’re interested in the classes or in the strong community!

Expérience fantastique: I am totally happy with this gym. I was a member a long time ago. I decided to rejoin and I have to say it’s the best decision. Thank you very much to Maddy who helped me with getting started again and totally encouraging and boosting my enthusiasm. I especially enjoy the one on one training and the Pilates classes. Of course the cold and scented towels just adds to the completeness of my workout routine.

Expérience fantastique: Five stars for the five best features of the best gym I've been to: (1) Staff, especially the trainers. If only I had this kind of coaching when I started working out. (2) Maintenance. Amenities are only great if they're kept clean and in good condition. These are. (Hey, scented towels!) (3) People watching. The lobby is one of the best-designed interior spaces in the city, along with the Energie bar, that makes hanging out and checking out the clientele (one of the most diverse in a diverse city) a pleasure. Equinox may have a rep for stand-offishness, but not my experience. Think of the sauna as a conversation pit. (4) Progamming. More options than I know what to do with. (5) Sound design. What can make the overall environment annoying if too loud or the music inappropriate can also be motivating, Not an easy balance to find, and most of the time it is. Okay, the down side: (1) Yup, it's expensive - the business class of gyms. For me, it's been worth it. (2) Too small - a boutique gym. Okay if it's not too crowded, but often it is. (3) Locker room - an exception to the high quality of design. Too tight, with an awful locking system that makes it easy to forget where your locker is and what the combo was. (4) Limited equipment, especially dumbbells. Need more of 'em with 'in-between' weights, like 12.5. (5) More passes for guests and to Equinoxes in other cities. Too few over a year. Most of the negatives are a consequence of its popularity and size. But the quality of the staff (hey Maddy, Aivan, Nico and y'all at the front desk!) offset that for me.

Expérience négative: Yesterday I got into the gym 10 min earlier my class. Then I got into the locker room, but there was literally no locker available. I waited until someone left, and I got her locker. Then I got literally 1 minute late to my class, and they said since you were late we gave your spot to the people in waitlist!!!!! And the funny part is, although the gym is super crowded, I couldn’t find any of the managers to complain about my situation since they were touring new people. It’s crazy. Dont ever register here!

Expérience négative: I was an Equinox member for three years and for the most part it was great. The facilities were clean and staff were super friendly. Unfortunately, it’s become way over crowded this year. There were a few occasions where people were standing in the steam room and lining up just to shower. Pretty ridiculous for a $200+/month gym. When I asked if I could pause my membership until the gym dies down a bit they wanted to charge me $50 per month just to pause my membership. Needless to say I’ve cancelled my membership and regret sticking with them throughout COVID. If you are not looking for classes, check out Altea, significantly better facilities without the arrogant entitlement from the GM that comes with the brand. I’ve been to several other Equinoxes with better experiences. PS: it’s pretty obvious that this Elis has been bribing people for good reviews.

Expérience fantastique: Elis gave me a tour and welcomed me to this club, she was absolutely amazing! Love the gym and the classes - instructors are super friendly and the equipment is top tier

Expérience fantastique: It’s a great gym and atmosphere with a staff that truly has the best hospitality. Everything is impeccable and there is so much to try in terms of classes. What truly got me to join was speaking to Elis Llanos. She showed me everything that equinox can provide and made me feel welcomed.

Expérience fantastique: Amazing place. Their staff and trainers are masters of their field. The facility is equipped with all the latest equipments and they provide Kiehl's products in their showers. Would definitely recommend to everyone

Expérience fantastique: Staff were friendly and the gym was very clean. We did a boot camp with Dania who was awesome. Had a great shake at body energy after who is conveniently located in the main lobby area.

Expérience négative: Unfortunately the biggest problem with Equinox is how crowded it's become. No matter how clean and nice the gym is, none of that matters when the weight area is comically busy. Don't even think about working out between 4-8 on weekdays. The classes are nice but there are way too many people per session and you barely have any space to complete the exercises. So what are your options? You pay $230 a month to be able to workout 10 am - 2 pm or 8 pm - 10 pm. I will be canceling my membership once the one year contract ends.

Expérience positive: Too busy for the $$$$ Equinox is by far one of the nicer gyms in Vancouver. They have a wide variety of classes and superior equipment and amenities. I've been a member both in Vancouver and the states, and I can stay overall, my experience this time around has been disappointing. The Vancouver location is so busy that it makes it nearly impossible to use the equipment without significantly altering your workout or wasting time waiting. Most of the classes are great, but if you want to get into a specific class, you better set a timer for the booking window otherwise, you won't get in. There were rumours of a second location in Vancouver prior to COVID, something that I think would fix a lot of their problems, but it seems EQX is more concerned with maximizing income than keeping a sustainable membership load. My advice to EQX, fix the overcrowding problem.

Expérience négative: Used to be a great gym, but now it’s insanely overcrowded all the time! You’ll have to wait to use most of the strength equipment. Good luck finding a locker most of the time too! Management don’t care and are always signing more and more people. Save your money and go to another gym!

Expérience positive: Overall it is a great gym. I recently joined after my previous gym being insanely busy. Fast forward equinox is honestly still quite busy and I have to wait for machines quite often but I don’t mind as much as my previous one as they have other things in the membership that makes up for it. Customer service so far has been really good. Elis showed me around and handled my sign up and was very helpful and informative. Gave me a 1 day trial which I enjoyed. Branislav is awesome, he is the personal trainer that did my complimentary fitness assessment. I have yet to try the Pilates assessment. I went to a yoga class which was ok, and a core class that I really enjoyed. I am still getting to know the classes and seeing what works for me. The price is quite pricey so if it is only for weightlifting I do not recommend, however if you are gonna also enjoy the classes I think it is reasonable. Ah one last note, classes signup are quite competitive, they open 26h in advance, think it is important to note. Sauna and steam room are great too!

Expérience fantastique: Just signed up for Equinox after months of going from studio to studio. Thrilled to have found a place that offers it all plus sweet amenities. Special shout out to Elis for welcoming us to the club and making the decision to sign up easy!

Expérience fantastique: Excellent team, great space, variety of equipment and fitness classes, and very clean rooms. Also, I would like to mention that the fitness advisor, Elis, was extremely helpful and supportive during the membership process.

Expérience fantastique: Love this gym, truly the gold standard of gyms - beautiful facilities, great sauna, I can't stop coming back. Special shoutout to advisor Elis Llanos who is simply superb, made everything seamless & welcoming - she's the best.

Expérience fantastique: Moved to Vancouver last week. Joining Equinox was the best thing I’ve done!!! High end fitness club with great amenities. Attention is detail is key here!!! All employees are pleasant and kind. In particular, Ms. Maddy Kenwood from the membership department is so professional and possesses excellent communication skills- actively listens to you and strives to jointly reach a plan that suits your personal needs. Additionally, Maddy is always eager to help. I also have to recommend Mr Jarryd Baine ( Personal Trainer) whom I’m working with at the moment. He is great, kind, humble but also really knowledgeable!!! All in all great club!!!

Expérience négative: TOO BUZY! Getting worse. No space during weekday 5-7pm. Classes are full under a minute like concert tickets!! (no joke) Could not find empty locker at a glance, had to wait someone to leave. Worst situation continues.. they've signed up way too much for the SMALL gym space. It is overly crowded. You won't be able to do a workout you want if you visit around 5-7pm, even hard to walk by people, people even use little path for work out. this small space is just fully fully packed. cleaning is not catching up, lack of towels and washroom was gross. Also, the classes get full so quickly with a long waiting list. Didn't expect this busy. I don't think it's worth for what you are paying for. At least they should explain this RIDICULOUSLY BUSY situation to the people before sign up to be fair( of course they don't .. I wish I knew this.. I should have read more negative reviews before sign in) I can not believe they are still trying to get more people sign in.. If your schedule is flexible and avoid rush hour it is a good gym, maybe. otherwise welcome to the zoo. If you read this before sign up, think twice! Don’t be lured by the promotion or friend asking you to join ( because members get insensitive to invite a friend )and don’t be frustrated for a year contract like me.

Expérience fantastique: Nothing but great things to say about this place! The facility is awesome, the equipment is awesome, the classes are absolutely amazing, the staff is friendly, change room/locker room shower areas are very clean lots of fresh towels and toiletries supplied. Great lounge area as well.

Expérience fantastique: I love Equinox gym so far. I work out early in the morning before work, so it's great it opens at 5:30am. The people at the front desk are very friendly and helpful in the mornings. I personally do not find it overcrowded when working out, pretty much a normal amount of people depending on the time you go. I brought my boyfriend on a guest pass, and he is already enthusiastic to join. The change rooms are beautiful and everything is spotless/perfectly clean. Shout out to Elis for helping me in the beginning. She was super friendly/welcoming and gave me a nice tour. I can honestly say she helped me make the most out of joining Equinox.