GoodLife Fitness Toronto Union Station

Expérience fantastique: Omar Abdulkadir is an awesome fitness trainer. His fitness programs are well planned, organized and delivered with the highest level of professionalism and enthusiasm. I really appreciate Omar’s attention to form, technique and safety. As a fitness coach, Omar is very motivating and effective. He is very dedicated to helping his clients achieve their health and fitness goals while ensure the fitness journey is positive and meaningful. Omar is a ray of sunshine. I always have an amazing time training with him!

Expérience fantastique: I have had the pleasure of working with Omar at GoodLife Fitness at Union Station branch and it's been a great experience. I have been training on my own for a few years but having a personal trainer has made the process so much easier and more effective. After just few sessions, I can confidently say that Omar is an exceptional trainer. His knowledge of anatomy, exercise techniques, fitness principles and diet is impressive. I feel like what truly sets him apart is his personality and approach. He has the ability to create a genuine connection with his clients making each session productive and enjoyable. Moreover, Omar has an innate ability to push you beyond your comfort zone while ensuring you feel supported and motivated every step of the way. If you are looking for a trainer to help you reach your goals, Omar is an excellent choice. The team at GoodLife Union Station also provides fantastic support for anyone starting or leveling up their fitness journey like myself.

Expérience fantastique: This location is great. It is spacious and has a full range of modern equipment, but the real difference maker for me has been my trainer. Omar Abdulkadir is excellent! He’s knowledgeable, he cares, he tailors my training to address my needs and goals, and….he’s fun to work with.

Expérience fantastique: I am not an athlete and never liked working out. However, following an injury, I began working with a personal trainer primary virtually in order to improve my strength, balance and general well being. 5 months in, I’m hooked! Working with Omar is a joy - I am actually motivated to train 3x weekly. Omar is very skilled and knowledgeable in PT, and also nutrition. He makes the journey almost fun.

Expérience négative: The staff on the desk is HORRIBLE!! Literally where do you pick those ppl? Specially the couple ladies in the morning, they don't know how to solve the simplest task, how to do my membership, they have no clue. Useless. The machines are decent, change rooms needs some love,

Expérience fantastique: Omar Abdulkadir is an AMAZING coach and trainer. I worked with him leading up to a powerlifting competition. I managed a podium finish thanks to his suggestions, guidance, and encouragement - he's everything you could want in a coach/trainer. You NEED to ask for Omar if you're looking for personal training or coaching! He brings the energy, enthusiasm, and expertise that ends in nothing less than you hitting your goals!

Expérience fantastique: The Goodlife Union Station location is the best in the city. It’s extremely clean, well maintained and has a good balance between free weights and machines. The personal trainers at this location are very knowledgeable and are able to cater to a wide variety of clients with different fitness goals - whether it’s strength, building mass, increasing mobility or losing weight. The front desk staff are very welcoming - you always get a hello and a goodbye - and they will take the time to address any members concerns. The general manager is a great guy - will often walk the floor and socialize with various members. Overall - one the best goodlife clubs I’ve been to in Canada.

Expérience négative: Front desk staff are not professional or friendly. The first GoodLife location where they don’t greet you and even ignores greetings. They are just plain the rudest staff .The gym itself is ok if you want a quick workout but I wouldn’t come here if you want your best workout.

Expérience négative: Sadly as an instructor who has been to visit many classes around the world, I managed to squeeze time out from my conference schedule and try to attend a Bodypump class only to run into an inflexible policy and/or petty jobsworth on the front desk. The only time I’ve been turned away before was either entirely full classes - or once in Japan when the gym had a strict members only policy. Disappointed. I’d give one star but yes it’s a little my fault for not calling ahead. Sorry Canada, your good reputation for being welcoming and helpful was a little dented today. Thanks to management for responding quickly but tbh I blame the management more than the individual on the front desk. If they are worried about getting in trouble for helping people in ways that aren’t anticipated by your policy then that’s on you and the workplace culture you have created.

Expérience fantastique: GoodLife Fitness at Union Station offers an exceptional gym experience with a variety of equipment, a spacious layout, and a welcoming atmosphere. The facility is clean and well-organized, catering to all fitness levels. The standout feature is the friendly staff, but especially Janice, who all go above and beyond to ensure a positive experience for members. My only issue with this location is the change rooms, which are at the opposite end of the club from the entrance. Highly recommended for anyone at any stage of their fitness journey.

Expérience fantastique: "A Life-Changing Journey with Omar and Noa" When I received my blood work results, I was devastated. My doctor diagnosed me with diabetes, high cholesterol, and multiple deficiencies, recommending immediate diabetes medication. Determined to change my fate, I joined a gym with a friend. However, after a few months, my friend returned to his home country, and I hit a plateau. Despite lifting heavy weights, I wasn’t seeing results. That’s when I met Omar. He took the time to understand my situation and what I was really looking for. He introduced me to an incredible trainer, Noa Smith. I trusted their expertise, and Noa helped me correct my weightlifting form and taught me techniques that you simply can’t learn online. Thanks to their support, my health has transformed: my diabetes is reversed, my cholesterol is normal, and my overall health is in excellent shape. My current goal is to master various bodyweight exercises. I can now do seven types of pushups, including some advanced variations, and I’m working on advance pull-ups. Thank you, Omar and Noa—without your guidance and encouragement, none of this would have been possible.

Expérience négative: Staff could use some training in customer experience Please don’t ask me to contact you. Why should I put in the effort? And by this time if you don’t know the problem, the problem is in the management, not in the staff.

Expérience positive: It’s alright but doesn’t come close to their Manulife branch. Equipment is old and cramped together.

Expérience négative: I was thinking of getting a membership here since my workplace is at a walking distance, but after reading the reviews, I'm gonna stay away. Dropped my plan of joining the gym in fact.

Expérience fantastique: I’ve recently had Omar Abdulkadir as my personal trainer for a few months here. Prior to having him as a trainer, I had only trained on my own and relied on online research to gather fitness knowledge. I thought I knew a lot, but everything changed after deciding to sign up for his sessions. Omar opened a new door to me, showing that I had lots to learn from the way I did things. For the most part it was my lifting technique, but it was also my approach to the gym as a whole. He showed me that simply doing research and watching online videos can only teach you so much, and having someone by your side as you lift will make you realize just how much you still have to learn. He was very supportive and encouraging, and kept reminding me of the things I learned. He also switched things up a lot for each session to teach me new things and make the sessions enjoyable. Me and Omar also chatted a lot, and I really enjoyed the energy and passion he puts in training me and his other clients. I realize that a personal trainer is very necessary if you want to take the gym seriously. So, if you need help and guidance, and maybe like lifting heavy like me, I would highly recommend giving Omar a try as a personal trainer!

Expérience négative: I hate the disrespectful behavior of the staff that 15 minutes before the gym closes, they turn off the light on people who are carrying heavy weights, this is dangerous. Everyone knows when the gym closes, and they will leave before that. Stop doing these disrespectful things

Expérience négative: Awful experience at this location. Forgot my bag over night in a locker, came the next day and the front desk staff said they had to remove all bags as they do not have storage lockers. And I was not compensated for the lost of my Combination lock which was valued at the price of membership. Unacceptable service at this location

Expérience fantastique: I began working out in this gym a year and a half ago because it was close to my house. The gym has a good amount of equipment, generous space and supportive staff. Shoutout to Omar and Tommy for lending a hand when needed and prodiving valuable advice in regards to exercise.

Expérience fantastique: I have been working with Omar at Union Station for 4 years. He has been instrumental in helping me come back from a major injury and powerlifting pain free!

Expérience fantastique: Omar is my personal trainer. My greatest concern was being safe in the gym, not overdoing workouts and injuring myself. Omar showed his professionalism by accurately determining my abilities and potential and not overselling where I could be in 6 - 12 months. As a result I am motivated to do my best each week and not strive for an impossible dream body in the future. He explains why I do certain machines and weights and has helped me understand my body much better. I appreciate his great sense of humour and laughter when I become too intense.

Expérience fantastique: Amazing gym environment! Best one in downtown area. Come and lift some heavy weights!

Expérience positive: Extend closing time to 11pm

Expérience positive: Good staff, great vibe in the evening.! Alot of friendly, serious lifters. Connected to path so great for winter. I wish they could take some of the plated hammer strength from 8 park road or Yorkville goodlife! Equipment could be beefed up

Expérience fantastique: Whenever I've been to this location, I've always been greeted with a smile by Janice. She has gone the extra mile to ensure everyone in the club feels welcomed.

Expérience fantastique: Clean gym with several equipment and good atmosphere! It’s a bit difficult to find if you’re want to go there through Union station. A hint that you should go one floor down near the Up Express gate.

Expérience positive: Decent studio for the location. Could be maintained better!

Expérience fantastique: L9ve it

Expérience fantastique: Love this gym so much! Always kept clean and everyone is really good about putting away their weights! It isn’t too crazy busy because there’s enough space for everyone to spread out, I especially like using the studio when there aren’t group classes! My favourite GoodLife location by far! The manager is extremely helpful and the staff are always friendly! Highly recommend :)

Expérience positive: It was my first time at this location- I had a good experience with the front desk staff and it is a convenient location. Usually I enjoy attending the classes and have always had great instructors, who foster a positive environment and make the class fun. Unfortunately, I attended a Body Pump Class with the instructor Nadia V., which out of the hundreds of classes I have been to- Nadia was the most unpleasant person I’ve ever met. She had very unprofessional behaviour, singling out and mocking students, created an uncomfortable atmosphere. I strongly advise avoiding her class to spare yourself unnecessary stress.

Expérience négative: Wow thank goodness for Google reviews. I'm looking for a good clean gym in the area and now know to stay far away.

Expérience positive: For the past five years, I have frequented this location, drawn by its superb setting, notably Janice, whose assistance and smile have always brightened my visits and consistently maintained equipment. However, I must express dismay regarding certain shortcomings. The washrooms lack adequate cleanliness, the water fountain is not up to the standard, and the disrespectful behavior of individuals taking photographs in such private spaces is deeply concerning and demands management intervention to safeguard privacy. Moreover, I am compelled to address a distressing matter: the unprofessional conduct of a staff member name started with N. Her disrespectful, rude, and thoroughly unprofessional demeanor has left me profoundly disappointed. It is imperative that management address this behavior promptly, as it tarnishes the experience for all members who frequent the gym. N. must undergo comprehensive training to rectify her behavior and uphold the standards of professionalism expected in such an establishment.

Expérience positive: Great gym, just small, not big enough during rush time/hrs with the amount of people there. 5pm-7pm. But everything you need is there to have a great workout.

Expérience positive: Good, large gym, lots of machines they don’t have at other locations. My only complaint is that it’s always so hot (and kinda smelly!) at busy times. Feels like there’s no airflow.

Expérience négative: Rude staff on a regular basis, but the girl tonight takes the cake. The gym closes at 6pm (which is absurdly early for a gym), and as I go to take a drink of water from the water fountain, one of the girls working loudly screams "NO WATER!! GET OUT! WE'RE CLOSED!". Mind you, this is at 5:58pm, and there are multiple other people still in the gym. Denying your customers a 5 second drink of water, at any time, is horrible customer service at best, and straight up illegal at worst. On top of that, the equipment at this gym is terrible for what GL costs. This was the final push over the edge I needed, I will be cancelling my gym membership tomorrow and going to one of the other better quality, more reasonably priced, friendlier staffed, gyms in the area. I would suggest anyone else do the same.

Expérience fantastique: The atmosphere at GoodLife Fitness is energizing and motivating, creating the perfect environment for a challenging yet enjoyable workout. The facilities are clean, well-maintained, and equipped with everything needed for an effective exercise session. What truly stood out was the Body Pump class, and a considerable portion of the credit goes to the Coach Jocelyn. Her enthusiasm, expertise, and passion for fitness were evident from the moment the class began. Jocelyn not only guided us through a well-structured and intense workout but also managed to keep the energy levels high throughout the entire session. The variety of exercises, combined with the upbeat music, created an engaging and invigorating experience.

Expérience négative: If you’re charged your dues today (for the next two weeks access), and then go to freeze your membership. You don't have access to the gym STARTING today. Despite having already paid for the following two weeks Nathan said (even though I've already paid for today) I’d need to pay a $25 “Guest fee” to use the gym today

Expérience négative: This gym is always cold. Despite it being the closest location for my partner and I, we often go to other/ less convenient locations purely due to the fact we'd rather not have to wear hoodies, a toque and at times even winter gloves in order to stay warm enough to workout. The staff often have to huddle around a small heater at the front desk to stay warm. This has been happening for years and is absolutely unacceptable. To their credit, they have recently installed a door to help with cold air coming from the nearby Union Station exits, but it really isn't enough. More needs to be done. Goodlife, please fix this.

Expérience positive: Great location and amazing staff. Gym is a bit small and crowded depending on your arrival time. Showers are smelly and have had drain flies for years. They like damp unclean areas so wear your shower shoes.

Expérience positive: A bit of a hike to get to.

Expérience négative: Would recommend staying as far away from this specific location unless it’s your absolute last option. I’ve been to many gyms in the GTA and have never had a single complaint about any of them except the Union Station Goodlife. To begin the water there is absolutely disgusting I bring 3L of water with me every time I go to this location due to how disgusting the water from the fountain is, it is grey and mercy until you let it sit for a good minute. And the gym is insanely cold… even when im sweating like crazy im still chilly. Im paying roughly $90 a month for this place because its my only option due to work and it kills me every time I see my payment come out of my bank account knowing im paying Movati prices for a gym that can’t keep the facility at a comfortable temperature and a gym that won’t invest in a water filter, it’s 2023 that’s insanity… I only have 1 good thing to say about the gym and its 1 specific staff member, idk the employees name but every time I come in she’ll greet me with a smile on her face and say goodbye to me on my way out. Hospitality and feeling welcome are a big thing for people and wish the rest of the staff would act as she does. Im unsure of the staff members name but it’s a woman who looks to be in about her 40’s and is there in the afternoon during the week. How about giving an actual response to this review instead of dropping your classic “we’re sorry to hear that please call this number” because I went through the reviews and plenty of them are talking about the exact same thing from months back and nothings been done.

Expérience négative: Insane that they don’t allow exiting from the west side of this gym. You literally need to walk the entire length of station street 4 times if you plan on using the change rooms or showers and then leave.

Expérience fantastique: Muy buenas máquinas y bien ubicado

Expérience négative: I never post reviews or complaints about places... but the service and just overall demeanor of this place was horrific. I'm new to the Toronto area and wanted to try out a few gyms before committing, and I was 90% sure I would sign up with Goodlife (I just wanted to try the facilities ONCE before committing). I booked a free gym session online and was confirmed for 6pm When I arrived on time, I was told to just sit down and wait. Weird, but okay. I sat for 20 min and was basically ignored until I asked who I was supposed to be meeting me. FINALLY, this asian guy (I forget his name but he was one of the Sales Guys it seems) told me I couldn't redeem my workout because it wasn't my first time at Goodlife. I've never been a member with Goodlife and never used a free pass with Goodlife. Yes, my friend used to bring me as a guest as it was included in his membership but that's not the same thing as a free gym pass in a new city. The pass is clearly designed to tour a new gym... why does it matter if I've ever been to a Goodlife before? I tried to explain this to him but the staff was extremely arrogant and stuck-up. All in all, I wasted about an hour here just to be told I couldn't get my workout in. Honestly, not getting a workout in is not the end of the world but the way the staff treated the whole situation really rubbed me the wrong way. 0 stars if I could give it.

Expérience positive: Trainers are great but the actual gym is sub-par.

Expérience négative: Great location and the staff are very nice, but this gym has a lot of problems. Thanks to GL closing two nearby locations this place is crowded ALL THE TIME and you'll often wait up to ten minutes to get a bench (and best of luck if you want to use a squat rack). About 1/4 of the workout area is reserved for personal training, but PTs still use the general area with their clients. Staff do nothing to address people loudly dropping weights or hogging equipment. Would not recommend getting a membership if you want to make this your home gym.

Expérience positive: It's a nice and very convenient location for whenever you're passing by. I went recently, around 2pm. The gym is quite clean and feels cool. The men's changeroom however is quite messy and washrooms were not very clean.

Expérience négative: Had a business trip to Toronto, and as Énergie Cardio has an agreement with GoodLife I got a punch card and thought I'd work out while I was there. They had apparently not trained staff for such a "weird" situation. First day they let me pass while they figure it out, and then register me in the system by the end. Second day I show up at 6am am and they say my card is invalid. If I want to work out, I have to pay $25 a day (so $50 for two days, > the cost of my monthly membership). They say I need to have a "yellow Énergie cardio card", so I show them my EC membership card (it is not yellow) and they take a picture to "send to the manager" but won't let me work out without paying. I tell them paying $50 for two days of exercise is ridiculous, to which they reply "well, you can spare two days of not working out".

Expérience négative: Scam

Expérience négative: Cancelled my membership right after paying $100 in signup fees - a lot of weird fine print - feels very sleezy

Expérience négative: Seated leg curl machine broken for well over a month. How does it take that long to repair a simple pulley machine?

Expérience négative: Does not accept Quebec residents. The staff is cold and not very sociable

Expérience négative: Tres maivais service

Expérience négative: Très mauvais service à la clientèle

Expérience négative: Very bad experience at this gym, false information on the website and I understand their 3 stars No it's ok, I've already spoken to your employee. I share my experience with my entourage and on my social networks. You should correctly write the right information on your website.

Expérience fantastique: One of the better managed good life’s by far.

Expérience négative: Genuinely the worst GoodLife I've been to in all of Ontario. I go to this gym only on the weekends because I work I at Union Station and it's a nightmare. The customer service is horrible. I came in sometime in January and I forgot my keycard and the guy at the desk (dark skinned with glasses) denied my entry because I didn't have ID. This was the first time I've ever had this happen. I was only 16 and I hadn't even had gotten my drivers license yet so I literally had no ID to show him. When he searched my name my picture came up and he still demanded ID even though the picture was from just a few weeks prior. Then on top of that I came in today to get a workout in and I had lost my card so I needed a new one. When I asked the front desk it turns out he blacklisted my name because "a friend was using my card to sneak in". I've genuinely never had such a bad experience anywhere and I am planning to switch gyms the first chance I get.

Expérience négative: So disappointed. First time back since the pandemic for a lunch time class at this club and the instructor was 15 minutes late. I don't have the luxury to extend my lunch, too bad she has that luxury. Reco would be to use equipment for a lunch time work out at this location.

Expérience négative: I’m convinced this gym is struggling to pay heating bills , they must be behind on payments cause BREVVVVV how is that gym cold in winter Hoolay ! We need to start a Go Fund me for GoodLife heating ‍‍‍. The manager is a weirdo though and creepy fella. Imagine quagmire in real life.

Expérience fantastique: Nice, friendly, and helpful staff. Toronto level busyness, but not much to change there. Good amount of free weights and bars. Sauna fits many people and works well.

Expérience fantastique: Very friendly staff, clean and not too busy during the morning.

Expérience négative: Staff not helpful, lacking knowledge and careless about customers needs.

Expérience fantastique: Visiting for the day, took me a few minutes to find the entrance. Lots of equipment, great sauna and friendly staff. It's weirdly shaped. Skinny and long. Most definitely will return when i am in the area.

Expérience négative: Worst Goodlife in dt locations. The staff try their best to create difficulties for their customers. Most unfriendly ppl I’ve been talked with

Expérience fantastique: Staff are nice

Expérience négative: The staff here are extremely, extremely rude. I did not even feel comfortable working out! disgusting behavior! Disgusting location!

Expérience positive: Good gym well equipped not too busy, just missing the boxing bag

Expérience fantastique: Fantastic place to workout. Friendly staff. Plentiful equipment in good shape. Not too busy.

Expérience négative: One star because of Nale , a member of the gym management. I subscribed online and went right away to the gym.The receptionist at the day (Nale) told me that my subscription is not valid yet and that I will have to wait. I spoke to my friend who is a gym member and he told me that this should not be the case. I went online , checked the agreement, checked my profile and everything was perfect and my membership was active. Went back to Nale and he was like again "your name is not the system". After I insist , and i showed him my info , he goes like "it must be just now that was approved" . Asked me what's my name , what's my last name , what's my address as if I was lying. He later on goes like yeh you can come in. When I said i am new member, I don have the badge he goes like oh i will give you one. He did not give me the new gift bag till I asked for it. It was such unprofessional experience and so unacceptable.

Expérience positive: Where can I park for working out here?

Expérience fantastique: Clean, friendly staff and equipment is never broken for to long

Expérience fantastique: Excellent club. People they are really nice.

Expérience positive: Great gym and equipment, most of the staff are friendly but one particular staff member is rude and is clearly in the wrong job, she has a terrible attitude.

Expérience fantastique: Another best location for GLF. The staff follows up on every occasion and provides a helpful feedback.

Expérience négative: The manager of this place is so rude when I asked for refund. My membership was on hold and they took money. I had covid and now cough. The manager told your membership was unfroze. I asked for refund bcz I am recovering. The manager said he can’t refund . He wants me to cancel my membership and then he will refund. He is so rude doesn’t know how to help customers. He told me to escalate to anyone where I want. He told me that i need to come at store for cancel if i want refund. 0/5

Expérience positive: The gym had everything required for a good workout. However, there are not enough machines, even off peak hours. I can’t imagine what this gym looks like after everyone gets off work or school. 4/5 stars. Completely unrelated, I’d like to note that my friend had his bike stolen here. I don’t know if this is a common occurrence, but be careful locking your bike out front.

Expérience négative: Manager refuses to fix lay down tanning bed. Not enough space for hiit workout or circuit training work

Expérience fantastique: You don't want to park here if there is a Leafs or Raptors game

Expérience fantastique: Nice place to workout

Expérience positive: A bit small.

Expérience positive: Best time to go is after 6:30 in the evening after the office crowd disappears. Lots of equipment too.

Expérience fantastique: I like the gym! Hours on weekends could be an hour or two longer though. 6:00pm closing is a little early

Expérience fantastique: Positive: Communication , Professionalism , Quality Great place to workout

Expérience fantastique: Great place to workout

Expérience négative: No complaints when it comes to the gym, looks good with good equipment. However one of the staff members was extremely rude, which was very dissapointing as I really liked the gym.

Expérience fantastique: Really good job during covid, hope reopen soon

Expérience fantastique: Best location in the area - staff are friendly and helpful. Sad to see them have to close down again, but the interim period while the gym was open was great. They cleaned regularly and ensured patrons were safe and well taken care of.

Expérience fantastique: Positive: Communication , Professionalism , Quality Very helpful and friendly staff. Great location and equipment. Never seen a broken piece of equipment unlike some of the other locations. Clean change rooms. Have been going to this location for almost five years now - only wish they had longer hours.

Expérience fantastique: Very helpful and friendly staff. Great location and equipment. Never seen a broken piece of equipment unlike some of the other locations. Clean change rooms. Have been going to this location for almost five years now - only wish they had longer hours.

Expérience fantastique: Best location in the area - staff are friendly and helpful. Sad to see them have to close down again, but the interim period while the gym was open was great. They cleaned regularly and ensured patrons were safe and well taken care of.

Expérience positive: Smaller Goodlife but it has enough to do a decent workout.

Expérience fantastique: Great staff , good equipment

Expérience fantastique: Very convenient and the best staff!!!!

Expérience fantastique: It's not really busy around 3pm to 5pm but not sure after those hours. The change room is spacious for a downtown location, shower is clean, nice staff, nothing to complain.

Expérience fantastique: A bit crowded, but does the job. Despite popularity all equipment always in working condition.

Expérience fantastique: Great place!!! Very big gym and very busy.

Expérience fantastique: It's a bit small BUT it's never packed so a great stop point to workout and keep doing your thing after

Expérience fantastique: Clean and not overcrowded; my only complaint is the hours of operation

Expérience fantastique: Great place to workout late

Expérience fantastique: Everything you want from a gym. Clean, great equipment, all kinds of classes, knowledgable and helpful staff, close to transit, sauna, and patrons show respect for the environment.

Expérience fantastique: Yes - love