GoodLife Fitness Okotoks Southbank Centre

Expérience fantastique: Very nice! Well maintained and vast range of equipments. Friendly staff and they have massage chairs. ‍♂️

Expérience positive: Overpriced and not a lot of equipment.

Expérience fantastique: Friendly staff and usually fairly quiet. Highly recommend

Expérience négative: Completely false advertising. Sign outside on the building says 24hrs but in reality it’s not. If you want a 24hr gym you have to go to Calgary. What?? Intentionally misleading people. Absolutely no way to explain it otherwise. Take the sign down and just post your hours. Shame on you tarnishing the brand name like this.

Expérience fantastique: No Judgement gym! Love this place. The best instructors and love the Les Mills program

Expérience positive: For a gym of its size, it does not optimize the use of its space well. There are about 40 pieces of cardio equipment but only ever about 10 people max using it at a time. The lower floor is super spaced out with most of the weighted and free weight area crammed upstairs. Multiple equipment has also been unavailable for multiple weeks for reupholstry, but they only have 1 of the machines. Overall, it's a gym and has access to all the equipment, and it is convenient for those in town. The staff is always friendly and polite. I'd personally rather drive the 20 minutes to 130th Goodlife to get a more effective workout. *I added an edit to make sure I commented on how friendly the staff is!

Expérience négative: Paid for a 24/7 gym. Their new hours are absolutely ridiculous and stupid. If ownership was worried about employee overhead and running costs maybe they shouldn’t have 4-8 people sitting doing a whole lot of nothing in the day time. Can pay $20 a month a lot of other gyms but we pay more for 24/7 service. My membership cost should reflect this 70% hour cut of hours in the week

Expérience négative: Please wipe the floor. So dirty.

Expérience négative: They charge $25 for a single drop in here. I dont live in this town and just need a quick lift. But they very proudly want to charge an absurd amount... went to the local rec center and paid 9bucks... do better good life. You are a major company that clearly is fed off greed and not customer service.

Expérience négative: Good gym, hours are not what they appear. As my schedule only allows for night time workouts having 3 days that I can’t go to the gym is very frustrating. I signed up for a 24hr gym. 24 hours means 24 hours, not 24 hours somedays and somedays what ever we close at 7.

Expérience fantastique: Great classes

Expérience fantastique: Great gym, great staff!

Expérience fantastique: The staff is just amazing!

Expérience positive: Will bump to 5 stars if you fix the slow/unusable wifi, and add heavier dumbbells!

Expérience fantastique: Best gym in Okotoks. Logan and team have this place clean, bright and has a great energy.

Expérience fantastique: Welcoming staff, clean and tidy, and lots of machines and free weights. And a sauna! I like it

Expérience fantastique: Incredible people to work with and we hope to continue working together moving forward. The Gym looks absolutely amazing ❤

Expérience fantastique: Great gym, not too busy. Hayden at the front desk is genuinely super friendly and helpful. Good job.

Expérience fantastique: Goodlife Okotoks here is the breakdown as to why you get 5 stars from me You get a star for a great and very convenient location (with a shy of 2 mins. drive from my place! You got a lot parking spaces and everything is within reach to complete a daily errands. You get a star for how you maintain the cleanliness and prestige of your facility and your equipments and mostly ensuring women's personal necessities in the change room is always available. You get a star for you friendliest staffs who always cheerfully greet you the moment you enter the room and throughout the trainings and out, they definitely make your facility a welcoming and comfortable place to train. And the last TWO Stars is for your personal trainer named ✨️SARA MOORE✨️ the one that truly completes this 5 star review. She is a hidden star of Goodlife Okotoks location indeed! And I would like to let you know how grateful I am I bumped into her during my trials in combat classes. There's no words I can express how valuable she has been with my personal journey. I have been with couple of personal trainers and she by far exceeded them. The difference is she listen and treat each of her clients per their needs, she research and study what I specifically need to enhance and better my performance as a Martial Arts Athlete. She always ask where I struggles in my performance and gets back to me with new techniques and workouts to supplement my needs. My endurance has increased in comparison with not having her as my trainer in the past. She always exudes positivity and comfort. She emphatizes with her clients and recognizes their limits and where she can push them more. She is a very smart trainer and always tries to learn and seek knowledge where she can assist me more with my martial arts techniques and mostly asks feedback if what ever techniques we are trying is helping with my performance -> a traits that not most other trainers would do with to their clients, she does not train her clients with a "cookie cut" workouts approach rather with a specialized workouts with each individuals and that is what makes her very unique, very human and down to earth and probably your facility's valuable gem, if I say so myself✨️ I am so glad I got her as my personal trainer and I am really looking forward training while counting down for my Black Belt test with her being part of it❣️

Expérience négative: I will preface this review by saying my home gym is a brand new Goodlife so perhaps my expectations are very high but overall I'm not impressed with the Okotoks location. Exercise equipment is in good condition and appears to all be fully functional. There is a nice assortment and number of machines available. The shower facilities are not clean and have gross amounts of build-up around the stalls (especially the shower heads). I came in on Friday, Saturday, and Monday. The same piles of lint and hair were present all 3 days. The staff here seem to just do their thing and not pay attention to what is happening around them. I witnessed a few issues while I was here for 3 days. I watched a man spit from the second floor balcony and not a single employee approached him (there were trainers on both floors at the time). I also witnessed a group of teenage boys use the entire personal training area with no trainer. Clearly that isn't enforced. Finally, it seemed every second group of guys on the floor were talking about doing steroids with absolutely no intervention from the staff. Lastly, it snowed several inches today and none of the staff are asking patrons to remove footware or cleaning the mess from wet footware. The men's lockeroom has puddles and dirt everywhere (even on the benches). Overall, there are some serious things that staff need to pay attention to and do a better job of cleaning.

Expérience fantastique: The best gym around! Friendly, engaging staff (yes you Carla, Reeve, Ethan the whole gang) and if you’re looking for a trainer check out Paul. Knows all the proper mechanics of the tricky compound lifts along with everything else you need to get in shape. Tons of machines, free weights, 3 deadlifts racks, smith machines, circuit machines, tanning; the works. And 24 hours! perfect for our 4:30 am crew. Highly recommend.

Expérience fantastique: Love good life gym. It is an awesome place. SO CLEAN and staff are so FRIENDLY ! SARA my trainer is absolutely AMAZING ! She is so knowledgeable, very supportive and encouraging . She really cares about her clients and works hard to ensure your goals are met I look forward to all my sessions with sara ❤️

Expérience négative: Hours are messed up, and not the greatest for getting into a good workout routine. It's open at 5 am some days and 7 am on the weekends. I'm sure in my contract it says it's a 24-hour gym. I have emailed the gym to voice my opinion that it's summer and I would like to work out early and enjoy the rest of my day, but they did not respond. I would look at other options. The response still does not fix the hrs to promote a healthy workout routine.

Expérience positive: Love the gym, equipments and staff are great. However if the gym is not 24hour take it off the building 7pm on Sunday is ridiculous and every other gym besides the rec centre is open later then that, I understand with Covid but Covid is over and a previously 24hr gym should return to 24hr as prices haven’t decreased for membership and individuals pay a higher amount to go to good life for the 24hour perk

Expérience positive: Good gym, good equipment and the staff are great, but the Saturday/Sunday hours make it pretty tough to get a workout in if you work. As I type this right before closing, there are at least 12 people just in the weights and machines upstairs, with more downstairs.

Expérience positive: Older becoming outdated location of goodlife. Machines look worn and bikes feel rickety and rock side to side. Layout maybe a underutilized with the upstairs weight equipment always in short supply compared to other locations. Don't feel I always get my monies worth at this location.

Expérience fantastique: My first experience with Goodlife fitness is a referral by Kelsey Norman to meet the wonderful Sara Moore. To say that the experience has been 5 star is an understatement. Coming off of an injury I was apprehensive to go to the gym, Sara immediately made me feel at ease and positive towards my gym future. Because of Sara, 6 months later my confidence is high and motivation to match! Thank you Sara! Can’t recommend you enough!

Expérience positive: Great gym, well set up, but extremely frustrated at the inconsistent hours. I pay for 24 hour access but the gym is not 24 hour every day. This is disingenuous and extremely inconvenient. Either take the 24 hour signs off the building and out of the contract, or actually stay open.

Expérience fantastique: Great gym! Friendly staff! The BEST Trainer, Paul! He has been an amazing trainer/coach for our teen daughter who needed support to come back from a significant injury/post surgery. Paul has mentored her through the process and brought her ability and confidence up tenfold! Paul is professional, knowledgeable, and so easy to work with. Highly recommend to anyone - he truly cares about his clients and puts in 200% - Thanks Paul!

Expérience fantastique: Joined up a couple months ago and love it so far. The staff and other members are all very friendly and welcoming. They have virtually every piece of equipment a person could ever want and there is very rarely a wait for a particular piece of equipment. On those rare occasions when that does happen, there’s lots of other suitable equipment to hit the same muscle groups. I really should also mention that I’ve noticed ALL members are extremely respectful of one another and I have yet to see a single person forget to wipe down the equipment after they’ve used it. As for the equipment and the facility itself, the staff do an exemplary job of keeping everything clean. My only wish is that they would be open 24 hours, 7 days per week; rather than the current 4 days. Even with this one gripe, everything else is so great that I still have to give five stars.

Expérience fantastique: Great gym, friendly knowledgeable staff, and welcoming atmosphere! Plenty of equipment and a variety of classes. If you’re looking for a personal trainer, I highly recommend Sara! I started my fitness journey with her about a year ago and wouldn’t be where I am today without her. She is knowledgeable and knows what to do to get the results you’re looking for.

Expérience négative: Clean gym. However, depending on who’s around the music volume is way too loud. Had to ask them to put down the music multiple times.

Expérience positive: I love GoodLife Okotoks but they close way too early on the weekends! I would love to be able to workout in the evening but right now I find it impossible to get there with enough time to workout before they close!

Expérience fantastique: Excellent place to work out! Clean, friendly staff, good price, amazing personal trainers and group classes!

Expérience fantastique: Staff is great and I really like the layout of the equipment. The gear is in great shape and the gym is spotless.

Expérience fantastique: Great location, I can go into the liquor store right beside and pound down a couple of brewskis, get fired up and hit a 405 bench PR. Amazing gym no cap

Expérience fantastique: Very nice location with friendly staff!

Expérience fantastique: Great friendly staff that have built a wonderful comfortable environment for everybody. People of all body types and backgrounds come here and it's really wonderful to connect with everyone. The facility is clean, well maintained and every staff member is well-versed with every piece of equipment.

Expérience positive: The club is not open 24 hours and closes early on weekends... I questioned the manager about no wifi in the club over a week ago, but i guess someone is traveling in by canoe to fix the connection . Definitely a clean gym though, friendly staff.

Expérience fantastique: Positive: Professionalism , Quality

Expérience fantastique: Nice place, unfortunately right now you have to book to get in and wear a mask the whole time you workout

Expérience fantastique: Great clean Gym. Friendly staff. Switching from the Ymca during Covid Goodlife is making it much easier to work out while still maintaining health recommendations.

Expérience fantastique: Positive: Communication , Professionalism , Quality Good life is amazing !!!!!!! In particular the Les Mills body pump and Les Mills Tone !!!!! Not to pick favorites.. but Kelsey Norman is a phenomenal trainer!!!! She is was keeps me going. High energy, inspiration, and very motivating !

Expérience fantastique: One of the newest and cleanest Goodlifes there is. I have been attending the Okotoks location since it opened (south Calgary prior) and I travel from out of town to come to the Okotoks location for one reason: Group Fitness. Kelsey is hands down the best group fitness instructor I have had in my 12 years of going to Goodlife. Her classes are always full, and for good reason. Her energy is contagious. She greets you with the warmest, most welcome smile when you enter the room. She gets to know her members and forms relationships with them that enable her to safely push her members to their very best. And when you want to give up and put down the bar, Kelsey sees the struggle in your face and encourages you to push a little harder. She ensures all her members are using proper form for safety and offers modifications for each fitness level. She knows her tracks like the back of her hand. She is a BodyPump Rockstar!

Expérience fantastique: Wonderful facility. Clean and welcoming. The whole team are friendly and encouraging. The gym is very well maintained and there is constant cleaning. Awesome job. I attend the group fitness classes and I cannot speak highly enough about the instructors. Kelsey, Lisa and Catherine - just amazing. They are top notch instructors. In a very supportive way, they hold you accountable and help you work to your maximum...and then some! The music is loud and they sweat with you every step of the way. There is no way I would work that hard without them. I truly enjoy each class. These instructors change up their music/ choreography all the time - we are so lucky to have them at our Okotoks Goodlife.

Expérience fantastique: I travel from Calgary to attend Kelsey's bodypump class. It is definitely worth the trip. I always feel like i have had a great workout, and have the tired muscles to prove it! Awesome class!

Expérience fantastique: In a time with so much is unknown, one thing for sure is that the staff at GoodLife in Okotoks are ensuring that members are safe! I love the group fitness classes. All of the instructors (Catherine, Kelsey and Lisa) are awesome and will ensure that you leave your workout feeling on top of the world. Thank you everyone at GoodLife for making it possible for us to find some normality in this crazy world today

Expérience fantastique: Best gym in town

Expérience fantastique: Really like this specific club. It's clean, it's new, the staff is great and it's very open and flows well. There is 2 Olympic squat racks and 1 normal squat cage at this location along side 2 flat barbell bench press and 1 incline barbell bench.

Expérience positive: Good location and great staff but closed on Statutory holidays so not truely 24/7.

Expérience négative: Don't come here. The staff are rude and terrible now. They must've hired new staff. When I was here about 6 months ago the staff was amazing. The new manger does not know what she is doing.

Expérience négative: They advertise being a 24 hour facility but they are not. A person used to be able to transfer a membership to someone else and they discontinued that also without information being circulated.

Expérience négative: This place is all about the money. They don't care about the health of the people that come here only that they get the money. I have never been so disappointed in customer service or quality of a business. They do not care about their employees or their clinets. I would never recommend coming here for any health reasons. Just know they don't have your best interest at heart. I would give this place no stars if I could.

Expérience négative: Honestly this gym has been a nightmare. I was told a manager would email me and get in touch with me by the new year....never did, secondly I was told I can come in and pay my balance out when I can but instead decided to just take payments out of my account after being told I wouldn't and last but certainly not least, I was told my balance owing was $70 over the phone when I drove from High River to Okotoks my balance in the same day went too $100. This has been ridiculous.

Expérience négative: I used to love to workout in this gym in the morning and have a good conversation about sports with the front desk guy... but now that he is gone i feel like the gym is a little less inviting. still good equipment though and the place still seems to be clean.

Expérience négative: I used to go to this gym quite frequently because I lived in okotoks. The workers were always friendly and welcoming. After a few months I decided to travel to okotoks from Calgary to go to the gym. Majority of the workers were nice EXCEPT for one guy in particular. I was putting all the equipment away before wiping all the equipment down and he stops me and rudely says “are you aware you have to wipe the equipment down after using it?” I go to GoodLife daily so I know the regulations, and the tone he used on me was demeaning and disrespectful. Also after wiping the equipment down I did notice it wasn’t well cleaned prior to me using it. I genuinely enjoy coming here but today in particular was a displeasing experience.

Expérience fantastique: Great staff and equipment selection

Expérience fantastique: Always a great experience here, very clean facility and fantastic staff. Highly recommend.

Expérience fantastique: Just hit my first class...Zumba and it was great. Great music, friendly attendees, high energy instructor, and challenging but fun sets. I hope all the other classes that I am planning to attend will be just as great.

Expérience fantastique: Equipment is in great condition, staff are all really friendly. Never too busy you have to wait for equipment as there is plenty to go around.

Expérience fantastique: Appreciate the extra efforts from all the staff in reopening the club in a COVID-19 environment. While things are different then when it closed, clear actions are being taken to keep the members safe. Well done.

Expérience fantastique: This 5 stars goes out to Bailey who works the front desk. Every morning, I’m greeted with a friendly smile followed by him asking how my morning is treating me. He goes above and beyond to make me feel welcomed and comfortable when I come in for my workouts. He knows my name, he asks about my family life, asks how my dogs are doing, which really makes my heart happy that he cares. I’ve been to quite a few gyms and Bailey is the only one who stands out from all the rest, making my goodlife experience the best it can be for that day. Bailey is a breath of fresh air and you can tell how genuine he is just by having a conversation with him, unlike some of the other staff. I workout 3 times a week with my trainer and I always look forward to seeing that friendly face waiting to check me in. He makes my Goodlife experience an awesome one. I couldn’t imagine goodlife without him! Thank you, Bailey for making the club so welcoming and friendly!

Expérience fantastique: Clean facility, very nice equipment, and a nice dry sauna!

Expérience fantastique: I am so happy that Goodlife in Okotoks is open again! I am very impressed with the precautions being taken including cleanliness, distancing and scheduling. It is a great facility with a ton of space, lots of machines, weights and more. I highly recommend Goodlife Fitness in Okotoks.

Expérience fantastique: Great gym it’s well kept with very good equipment and the staff is very friendly and always eager to help you with any issue.Worth every penny spent to workout there.

Expérience fantastique: Live in a town with no Good life Fitness ....so when I come into Okotoks I drop in to work out on a day pass. In July it was $16. Stopped in today and told new day rate is $25. A 56% increase. Wow... greed at an extreme. Walked out .... said not interested in being gouged. Will never be back and when I do move to Okotoks next year I will not be joining GoodLife Fitness. Corporate greed at it's finest.

Expérience fantastique: Love the trainers and equipment is fantastic

Expérience fantastique: Very clean and lots of variety. The best is that its quiet almost all the time. Much different than my regular Goodlife gym in Calgary where its packed morning, day, and night.

Expérience positive: Clean and less busy than Calgary

Expérience positive: It's a great place to work out.

Expérience positive: Trainers are all super kind, and atmosphere is really nice to be in.

Expérience positive: Good variety of machines, lots of space and fairly quiet

Expérience positive: Nice facility. Going is as a drop in is annoying because they are always trying to sell memberships and personal training. Memberships are quite expensive for what you get.

Expérience négative: I’m giving this 2 stars because it’s a clean gym with good staff and nice equipment. BUT 26 bucks to drop in? That’s absolutely crazy. This used to be my go-to gym while visiting town, but definitely not anymore. I’m sure I’m not the only one who won’t be dropping in anymore.

Expérience négative: Do Not Get a membership or personal Trainer. Management fired all the amazing personal trainers. And is hiring all new staff that has no Experience. Goodlife has promised and assured me that my issues and concerns will be dealt with. Management has gone back on their word in writing. Which is not Professional at all

Expérience négative: I am generally really happy with Goodlife, and have been a member since 2007, but my biggest pet peeve is that they often (I've been a regular at four clubs: McKenzie Towne, 130th Avenue, Canyon Meadows and now Okotoks) have broken down equipment and it takes FOREVER for it to be fixed. This usually applies to saunas and steam rooms, which are the icing on the cake after a hard workout, and one of the reasons I chose their club. Why is a national fitness company incapable of fixing broken facilities and equipment in a timely manner!? They certainly don't discount the membership rates....while they wait forever to get it fixed!

Expérience positive: Staff here is very friendly and helpful

Expérience fantastique: It is wonderful to walk into a gym be greeted and see such a variety of people working out - from young to old to fit and working on it! I was mostly impressed with your welcoming staff to be of all ages. Love Sally!!

Expérience fantastique: Went for drop in today and learned it was free today!! So instantly that gives you a good rating. Sally, at the front was the most kind and cheerful employee I've ever met at any gym!! That's also deserves a great reading!! The equipment was in excellent condition, everything was spotless, the gym users are nice...it was a great experience!! Would be nice if you had free WiFi!! I'll definitely be back. Sally deserves a raise! Make sure that happens!

Expérience fantastique: Great place for exercise and body building, too many machine varieties

Expérience fantastique: Always clean and equipment in top shape

Expérience fantastique: Clean, never too busy, friendly environment.

Expérience fantastique: Quaint, quiet, everything you need!

Expérience fantastique: Fantastic place to work out!

Expérience positive: Never to crowded, clean and inviting

Expérience négative: Every other GoodLife in the city is open on the holiday except this one.... open 24 hours a day is a lie

Expérience positive: Lots of equipment and great hours! Wish classes / yoga type were offered at 5:00am...

Expérience fantastique: Cleanest, least busy GoodLife around, loads of parking ! Always machines available! Worth the drive from Calgary to visit this GL

Expérience positive: The best class instructor you'll find works at this GoodLife. It's a really well laid out gym and not too busy during the day

Expérience négative: Goodlife is a joke signed up 2 years ago they expect me to remember i have to call and cancel my 2 year contract or they continue to Bill you. So now i am getting charged an additional $25 on top because they didnt remind me of this. Called to see if they would do anything for me as they failed to remind me and nothing.

Expérience négative: Horrible management, and unreliable fitness trainers. They're more in it for money than customer service. Got ripped off over $1000 for services that I didn't even use. I highly recommend going elsewhere in okotoks. There are plenty of gyms that care more about your experience rather than locking you in a high priced contract!! Motion Fitness is great!!

Expérience fantastique: I am 100% LOYAL to this amazing gym! I live in Calgary but drive into Okotoks every day just to attend this club because I LOVE the staff, I LOVE the chill environment, the group fitness instructors are the best, the classes are amazing and I have met so many wonderful people here. The JUMP daycare workers are stellar. BEST.GYM.EVER.PERIOD.

Expérience fantastique: Nice gym. Big, clean, great changing rooms. The massage chairs are a great bonus.

Expérience fantastique: Amazing people and a great facility! The group and rpm classes are fantastic, the instructors are pretty awesome!

Expérience fantastique: Amazing, supportive, motivating group class instructors. Love going to the gym each day and being pushed by instructors that just love their jobs!

Expérience fantastique: Cleanest, least busy GoodLife around, loads of parking ! Always machines available! Worth the drive from Calgary to visit this GL

Expérience fantastique: So spacious and has everything you could possibly need. I love the split between the machines and the weights upstairs.

Expérience fantastique: Nice place to workout well kept.

Expérience positive: Great facility. Good atmosphere and knowledgeable, friendly staff. Only complaint is no wifi. I like to stream music when I workout and it would be nice not to have to use data when you pay as much as you do at goodlife

Expérience fantastique: Great location! My only complaint is that the equipment is not maintained as well as it should be, machines remain broken for weeks.