GoodLife Fitness Pickering Liverpool and Kingston

Expérience positive: Would have given the location 5 stars but there was a Loblaws employees smoking on the bench in front of the entrance.

Expérience négative: Vending machine said 3.75 for a water, I got charged 5.50 on my credit card. Why lie, just tell me the real price. Why scam your clients?

Expérience fantastique: I’ve been a GoodLife member for as long as I can remember. I’ve been to many facilities but the Liverpool location is one of the best! I’m always greeted with smiles when entering and the facility just brings a comfortable vibe where I can enjoy the workout every time I am there. Variety of machines are great and mostly available when needed. Highly recommended!

Expérience fantastique: I've been to many goodlife gyms and for the most part the employees have been mediocre at best! Selisa, at Liverpool and Kingston Road, always has a smile on and is willing to help. Thank you for fixing my issues with my membership last week!

Expérience fantastique: I really like working out at this location; mainly I do classes and use the cardio machines. The standout staff at this location are: Selisa - super helpful, outgoing, friendly and ready with a smile. Excellent customer service, thank you for always helping me whether it be replacing my Goodlife tag, helping me download the GL app, or setting up a virtual class. Vinny - I completed a fitness consult / complimentary session with Vinny who is a PT. Vinny is a great listener, super positive and made me feel comfortable. While I decided PT sessions are not right for me at this time, I would strongly recommend him as he was able to help me correct my form and encourage me in a kind and supportive manner. While he probably trains and meets many people, he remembers my name and has a greeting for what seems like almost everyone at the gym! His approach contributes to a positive, welcoming atmosphere where everyone no matter what fitness level feels like they belong.

Expérience négative: The gym should post a sign for towels that it is for cleaning the body only not shining the shoes, blowing the nose or using it as a mat.

Expérience fantastique: I like Goodlife and their benefits, they have nice equipment, and, the good part is its open 24/7.

Expérience positive: Not so big, but has reasonable equipments

Expérience fantastique: Awesome place. I love the atmosphere and harsh dedication

Expérience positive: Nice staff but 70lb ez curl bar has been missing for months. And still no 70 lb ez curl bar.

Expérience négative: First of all I ALREADY dislike this money hungry franchise of crooks. Buy just to solidify any doubt that they're policies are absurd, they just advised me that they won't allow me to use their tanning beds unless I pay their astronomically high prices and purchase a membership. Lol eat dirt.

Expérience positive: Not good enough but not bad

Expérience fantastique: Selissa was very welcoming and informative! Walked me through everything I needed to know to get started. Super impressed with her service! The RPM classes are great if you like spin as well

Expérience fantastique: Meeting Rhaks at the gym was such a pleasure! He's not only a true gentleman but also incredibly knowledgeable about fitness and exercise. Rhaks truly adds value to our gym community with his expertise and pleasant demeanor. It's great to have someone like him around. Especially for gym noob like me, it felt welcoming to come to a gym. The process was easy and concise and he did not waste anyone's time. Let's keep up the good work in our fitness journey and continue building positive connections within our gym community!

Expérience fantastique: Rhaks is a very professional & friendly employee. He was super helpful!

Expérience fantastique: I had the pleasure of meeting a true gentleman named Rhaks at the gym recently, and I couldn't be more impressed with his demeanor and knowledge. From the moment I struck up a conversation with him, it was evident that he was not only pleasant but also incredibly knowledgeable about fitness and exercise, making him a true asset to the gym community. Keep up the good work!

Expérience négative: $90/month is a bit much. Planet fitness is a few blocks away

Expérience fantastique: I've been a member of GoodLife Fitness for quite some time now, and I must say, it has truly been a game-changer for my fitness journey. From state-of-the-art equipment to a wide range of fitness classes, GoodLife Fitness offers everything I need to stay active and healthy. What sets GoodLife apart, however, is not just their facilities but also their outstanding staff. In particular, I would like to express my gratitude to Rhaks, one of the employees at GoodLife Fitness. Rhaks's dedication to providing exceptional service is truly commendable. Whether it's offering guidance on workout techniques or simply providing a friendly smile and encouragement, Rhaks goes above and beyond to ensure that every member feels welcomed and supported.

Expérience fantastique: Special shoutout to Rhaks! He was patient, friendly, and understood my fitness goals. With his help, I am able to feel supported and confident in my fitness journey. Rhaks was very helpful and very efficient as well. He provided great customer service and showed me around the gym as well as the features that come along with the membership. I highly recommend Rhaks if you are ever looking for exceptional customer service!

Expérience négative: I wanted to check out this gym for equipment proximity and change room cleanliness. Decent tour around the gym and looked pretty decent. Dislike the 6 mats in the corner used for stretching / warming up. Not really sufficient space there. Reason why this is 2 stars: Sachin is a poor customer service rep. I told him I got a corporate discount and coming to the payment I asked if I can pay by credit card. He kept pushing for me to enter my bank details. I asked if it's possible to use credit card he said yes, just enter your bank details first and then afterwards we'll enter your credit card details. It seemed fishy. He kept pushing me to sign up and complete the sale. He also said I could come one day before the recurrent transaction is due and pay by credit card in person at the front desk. Whether this is true or not, it doesn't make sense as this is last minute and from experience, there's a 3-5 business day buffer for a transaction to go through. Secondly, I told him I am moving to GoodLife because this gym is closer to me. He said if I am looking for a house come to him because he can help me. What kind of business or CSR is this. He was also chatting with his co-worker while I am sitting there signing up and then I saw him check out his co-worker. Sachin also has body odor that I couldn't stand. Anyways, I spoke to CSR online and they confirmed that I can only pay with credit card if I pay the annual fee. I still signed up with GoodLife but will never be visiting this Liverpool location as the first impression was horrible and malodorous.

Expérience fantastique: I recently joined this location and am loving it so far. Rakhs approached me on my first day and gave me an extensive tour plus provided a great workout plan. I highly recommend this location for anyone looking for a gym!

Expérience fantastique: I recently joined GoodLife at this location and I was pleasantly surprised by everything they have to offer. All staff are very kind especially a young man named Rhaks who helped me signup. He’s very knowledgeable and helped me go through my fitness goals and gave me actionable plans and tips to reach these goals. He also gave me an in-depth tour of the amazing equipment, classes, and amenities. I look forward to taking advantage of everything this gym has to offer!

Expérience fantastique: Great experience at this location. The staff are very friendly and knowledgeable. I was taken care of by Rakhs who gave me exceptional service and advice on my workouts and future goals. This location has easily become my favourite location with the staff being the root cause. I would suggest this location as it’s 24 hrs, friendly staff, sauna etc.

Expérience fantastique: Love the atmosphere and T was such a great help!

Expérience fantastique: Such a friendly gym, felt so welcomed from the second I walked in. Special thanks to Tee for being so welcoming.

Expérience fantastique: I had a great and easy experience signing up for a membership. I was helped by Tee who listened to my goals and helped me choose the right package. You can tell she cares about her members!

Expérience fantastique: I’ve been a Goodlife member for a few months now and it’s safe to say this is one of my favourite locations! Aside from the location convenience, the staff members are extremely welcoming and friendly! It is evident that management has their priorities set for continuing success as well! I highly recommend this location to any current and potential members!

Expérience négative: Not a safe place to workout, recently got verbally abused by another gym member and found out the hard way that unless we record the incident ourselves, nothing much can be done.

Expérience positive: It’s fine for the price. The machines are getting old and run down. Nothing special about this gym. If you’re looking to save a buck, this is the one.

Expérience positive: Lots of different machince and nice staff. There is a lack of benches because it isn't a big area.

Expérience positive: We first met SELISA at the Morningside gym, and not long after we joined the Pickering gym we met her again - she was also there! SELISA is a fantastic representative of what Customer Service should look like. She is friendly, courteous, welcoming and always goes above and beyond what is asked of her. Her welcoming smile, words and hugs are the first thing we encounter as we enter the gym. It makes us glad we decided to go and workout. SELISA would be a wonderful member of any establishment, and is an Exceptional Asset to the GoodLife Team in Pickering! Thank you SELISA for your constant encouragement and for making us so welcome!

Expérience positive: Great friendly staff and trainers. Have yet to see or recognize the new manager. Should be more visible and available. Main studio needs regular cleaning

Expérience fantastique: Best location for the gym in pickering.

Expérience fantastique: Great gym

Expérience négative: People steal your stuff from locker people break machines nobody says anything

Expérience fantastique: Emma is the best! Staff is amazing

Expérience fantastique: 5stars been coming to this location for 10 years now great customer service

Expérience fantastique: Like the club, very organized, clean, lots of friendly and nice staff

Expérience fantastique: This is great location to work and stay fit . Awesome team

Expérience négative: Dirtiest goodlife I have been to, smells bad, mold in the showers and the same piece of gum in the same shower for 3 weeks.

Expérience fantastique: Best staff at any Goodlife I've been to in the Durham region. Always a pleasure to speak to!

Expérience fantastique: Zoom instructor Brenda is really great. She comes up with different ideas to keep the class interesting

Expérience positive: Love IT.. it's 15 mins walking from home that I wish I could get a trainer and get back into the gym

Expérience fantastique: Nice and clean, friendly staff, amazing atmosphere and Rob, the night guy,always leaves it clean and organized!

Expérience fantastique: Selisa was fantastic! Super helpful, thoughtful and walked me through all the facilities, a true gem!

Expérience fantastique: Best Gym in Town! I love the cleanliness with so many machines available.

Expérience fantastique: The staff at the Pickering GoodLife location were very helpful in helping me choose a plan and sign up! Great work!

Expérience positive: Decent gym. Small and dated. But has all you need and gets the job done

Expérience fantastique: Love the Saturday 10:45am class. The instructor is so encouraging amd energetic!

Expérience fantastique: Emma was amazing and super helpful. Couldn't be more friendly.

Expérience fantastique: Great environment. It is always so clean at this gym and the staff is very friendly.

Expérience fantastique: I love the members at this club! They are dedicated and fun! Come try a BodyPump, RPM or Core class!

Expérience négative: Unprofessional staff! Poor leadership by the GM! this location is 100% WOKE culture! No family change room! Naked men be walking around in the change room infront of kids! Staff does nothing about it!

Expérience fantastique: One of the best gyms around. Friendly and super knowledgeable staff make the time spent here invaluable! Keep up the great work.

Expérience négative: I don't recommend it to anyone , their management is very bad.. they are totally frauds people, especially when it comes to the end of your contract, they keep charging you even your contractis is done.. avoid it and find another gym

Expérience fantastique: Friendly environment with helpful trainers/staff. Lots of equipment and facilities. Group fitness classes are also very enjoyable and beneficial.

Expérience fantastique: We have been a vendor at this club numerous times. It’s a super cozy club with an amazing team of staff who are always kind, cheerful and they make sure everyone and everything is good at all times. Check this location up if you haven’t done so yet!

Expérience fantastique: What a great facility. Clean, bright and great staff. Lots of well Maintained equipment. My wife and I always enjoy our time. Highly recommended.

Expérience négative: Just started going back might cancel again. Sick of defective machines.. not clean smells dingy. The one on Brock road more clean more machines and more importantly machines work.

Expérience fantastique: Amazing environment to workout! Staff are all so friendly. Highly recommend the Zumba class with Brenda Tuesday or Wednesday evenings. So fun!!!

Expérience fantastique: Amazing club and amazing staff . Very clean as well, I would recommend to anyone looking to find a gym to train at , not to mention a great atmosphere.

Expérience fantastique: I’ve been a goodlife member for years and been to so many locations but this location has the most welcoming and friendliest staff ever! Selisa is great and she is definitely one of the reasons why I will choose to go to this location when I have an all-gym membership :)

Expérience positive: Zumba is the best and the instructor Brenda is amazing. Brenda is a very good instructor...she guides people who are unable to follow the steps in ongoing class unlike any other instructor I have seen.

Expérience positive: Solid mid-tier gym that’s clean, well-maintained and while it can get busy, the amenities and hours are great without having to pay the boutique costs you would on a one-off facility.

Expérience fantastique: I have been a member at many gyms and after recently joining pickering liverpool location this has by far been the best experience. this club is the cleanest by far, the best customer service by Ryan and Sydney that I had on wednesday night. they made me feel so welcome and when I came out of the group fitness class there were staff handing out towels. this is the best club in durham region i have been to.

Expérience négative: The layout is so weird. The entire TRX section is enclosed within the area reserved for personal training which makes no sense. Other members may also want to use TRX equipment for body weight training. When I joined, I was told I could use the TRX equipment if the personal training area was empty however if I do the personal trainers appear out of nowhere to ask me to leave. It’s super annoying. Really wish they change the layout. Other than that the facility is a little old but clean. The staff (other than PTs) are nice. I’ll probably try another location or another gym soon though because I really don’t want to stop TRX training altogether.

Expérience négative: This morning arrived at Liverpool location at 0530. Didn't recognize the girl at the front desk. She looked right at me and I said hello. She said nothing and went back to looking at the computer screen. Just wow, no personality or customer service. Denise & Selisa best at front desk hands down no contest. We must be spoiled but they are the best reception you have ever had. Its so disappointing when they are not working. More customer service training is needed or get rid of these people who make no effort The night guy is good too. I forget his name

Expérience fantastique: Great gym. Not busy, everyone's friendly. 24 hours too, unlike LA that's crowded to hell from them spamming out 2 free guest passes all the time.

Expérience fantastique: Goodlife on Liverpool is a great gym! It stands out from others and exceeds my expectations of a gym. It has more machines and weights than the other gyms I’ve been to. I’ve never felt so welcomed and at home anywhere else. The staff go out of their way to say hi and ask about your progress. It seems like they genuinely care. Emma the manager is very helpful, funny, and easy to talk to and shout out to Sarah G, my favourite instructor there who does Bodycombat. If you want a good cardio workout, want to feel strong and let off some steam, give Bodycombat a try. Sarah is a great instructor who motivates you and makes you feel like a part of the squad. She gives you many options to try and helps to teach you proper form and techniques. Overall, this gym has great equipment, lots of classes and amenities, is kept clean, and has a friendly and welcoming environment. Whether you’re just starting on your fitness journey, coming back, or trying something new, Goodlife on Liverpool has what you need!

Expérience fantastique: I was a vendor at the Pickering Liverpool GoodLife location and it was an amazing experience! The staff was so helpful with my set up and are genuine people. Something I’ve noticed when I’m there is that you can tell the staff has a great relationship with their clients and it seems like a family. Everyone’s always smiling and enjoying themselves and the group fitness looks awesome!!!

Expérience fantastique: Had a an amazing experience with staff and management!! They went above and beyond to ensure I was all set up for my membership. On top of that, they have a very nice environment and good equipment! I have no regrets!!!

Expérience négative: I hate that this location is the closest to home, so sometimes I have no choice but to go here. There isn’t enough equipment to support a full body pump class. I watched people walk out that were late to the class because there was no weights left. The hand sanitizer pumps never seem to be filled, it’s been weeks and the studio pumps have not been filled. Quite often I always see staff just chatting at the front amongst themselves and never doing anything, not greeting members, or even observing their surroundings. Overall this is the worst location I’ve been to in the GTA.

Expérience fantastique: This is mine and my partners go to gym. While we don't know the regulars by name it makes us feel part of a community. It is always clean and the staff are always friendly.

Expérience fantastique: This is my favourite GoodLife location! It's never too busy, the staff are very friendly, and the overall atmosphere is comfortable at all times of the day. I'm always happy to go in!

Expérience fantastique: SELISA IS *AMAZING*!! I was having account problems (since my sister added me to her corporate account) and any time i’ve been in the club and stopped about it, i have not been helped the way i was helped by Selisa!! I was told by several employees that they would take care of it, and yet i was still being emailed and called about this “issue”. As soon as i asked Selisa for help, she was right on top of it talking to home office. Now i can go back to booking my classes in peace! THANK YOU SELISA!!

Expérience fantastique: This gym is very clean and welcoming. This would not be achieved without the amazing staff. A big shout out to Denise in the morning. Always working hard to keep the gym clean and always willing to go above and beyond to help each member with any of their concerns. Thank you.

Expérience fantastique: This gym has a great community of supportive individuals all working towards improving health and wellness. The staff are really friendly and equipment is top-notch. Like most gyms, there are busier times and less busier times. Group fitness classes are led by passionate instructors who help you achieve your fitness goals. It’s a great place to get a workout in.

Expérience fantastique: This gym is very welcoming. The new manager has been amazing in listening to her members and staff with anything they need. Keep up the great work!

Expérience fantastique: The best facility I've been to. I come to the facility always feeling welcomed by the amazing front desk staff and working with Matt, my trainer, has been amazing! He is so accommodating and he makes my training so much fun! He is very knowledgable and knows what exercises best suite me. In this location, I feel like I have made amazing friends and just the environment makes me continuously want to come in to workout.

Expérience fantastique: I have been an on and off member at pickering liverpool for over 9 years. I started my fitness journey at the club and I'll never forget my first day here. I had gone to other clubs in the surrounding area while on my fitness journey and truthfully nothing can beat this club atmosphere. I had then switched gyms as I had moved out of the area. As time rolled around I have found myself back at this club 9 years later and nothing has changed. I love the friendly atmosphere and the cleanliness of the club (which is hard to come by nowadays). The staff are so welcoming and the one great benefit as it's 24h. I am a late gym go'er so knowing the club isn't going to close at 10 or 11pm is so nice. The equipment has been well maintained and there is truly nothing bad to say about this club. If you are looking for a gym that you are wanting to start your fitness journey this is the club. If you are looking for 24h, this is the club. If you are looking for convenience, this is the club! If you are looking for friendly staff, this is the club. 10/10 recommend! :)

Expérience fantastique: Always have a great time working out at GoodLife Liverpool! Staff are very friendly and the equipment is well maintained. I always have a great workout here, and the hours make it super accessible for people that work longer hours. Definitely recommend this location for anyone looking for a new gym!

Expérience fantastique: I absolutely love working out at this gym. What makes it such a great place to exercise is the amazing staff! Everyone there with a Goodlife name tag takes pride in their work. Julie always greets me with a smile and is so helpful. Vinny always asks me how I'm doing and gives me positive feedback and energy. Carolyn and Emma are such wonderful Managers. They take the time to learn people's names and genuinely care about the members, ensuring their experience is always a good one! Exercise is such a huge part of my life, and the staff here make my workouts that much more enjoyable. I recommend this gym to anyone who is looking for one.....hands down the best gym I've ever been to!

Expérience fantastique: This place makes me feel so welcome whenever I work out . Emma is one of the staff and always has good energy when working. She encourages and supports my workout goals and is solely the reason I had motivation to work out at GoodLife. The gym is always clean and well organized as well as the change rooms and showers. Ultimately an amazing gym community to meet new people, work out with no judgement and get any tips you need if you are just starting to work out. All staff are friendly and you will feel welcome

Expérience fantastique: Excellent customer service from Emma, John, and all the staff at this GoodLife fitness location. I joined the gym again after a while and it is clean, up to date, and well maintained. The fitness classes are very good and there is plenty of equipment. Also, the contacts I spoke to through phone and web chat were very helpful to let me join via corporate GoodLife membership online. I will definitely recommend my family and friends to this location and GoodLife gyms.

Expérience fantastique: I love this location, it is well kept and the staff are top notch! Emma was very helpful and knowledgeable during my intake! Couldn't be happier with my decision to join! These are some aspects I would improve: -Enable both water fountains to be used without a water bottle! - harness for the sled/ and a pump to maintain air pressure in the tires - Improve ventilation in change room - a clock outside the Sauna

Expérience fantastique: Very neatly maintained and friendly staff. And gives me flexible timing to work out. Since the new GM Kitana join this location the atmosphere has been very positive and energetic. She is always cheerful and pleasant to members and she interacts well with her staff. And she maintains a cleaner environment. I definitely recommend this gym.

Expérience fantastique: I joined a few years back, and it's been amazing. Denise is the manager, but she's so much more than that. She's like that friend who always knows what you need to get moving. The gym itself? Always clean and everything's where it should be, thanks to Denise.

Expérience négative: Facility is clean enough, front desk staff are nice. Not nearly enough equipment for the amount of people that go here which often makes for inefficient and longer than needed workouts. Not helped by some of the people who go here who have no etiquette. Standing around at the rack talking for 10 minutes between sets, super setting using both a rack and bench during peak hours when there’s already not enough of either. If you can go off peak (which is really only 8-1030am or 2-3pm) it’s fine. On peak, go somewhere else.

Expérience fantastique: A few reasons why this is my favourite gym. First the staff are the best. Like each one of them! You will feel welcome each time a visit. Second, I attend the best group classes and the instructors are amazing. For Body Combat - Sarah G. is nice and welcoming. She will show the new steps a few times until we get it. I have always enjoyed the music and the rhythm of the combat that goes with it. I have always come to her class! For Zumba- Brenda will take you to a next level of Latin and some South Asian music. Attending to her classes, as I always say is an experience. I always come out happy. You have try these classes and thank me later :) and Emma you rock :)

Expérience négative: looking for an answer from corporate - don't redirect to the gym staff who are doing a great job at the gym one-star for not opening 24hrs

Expérience négative: Would be better if we was given an idea when they are going back to 24 hours, as this is why I joined the gym in the first place.

Expérience positive: Not 24 hours. Large enough gym to get a good workout in.

Expérience positive: Fantastic service from the staff. Site is clean and well maintained. Being able to use any GoodLife is nice and convenient too.

Expérience positive: Older equipment but not too busy and they have squat racks which is a plus. Edit: They really need to renovate this place.

Expérience négative: Absolutely Outrageous. Thieves. Even after you cancel, they are still going to take out money from your account. The bank won't be able to do anything. Even after you make sure after cancelation in the gym, even if you have a conformation, doesn't matter, you're still going to be robbed. STAY AWAY

Expérience positive: Convenient gym location, most staff are friendly and enough equipment to keep you busy. 5 stars once it’s 24 hours.

Expérience négative: Poor customer service. Apparently using specific equipment at this location (boxes and weight racks) is a “privilege” versus other locations. Rude staff who act more like security guards. Save your time and go to the Pickering Ridge location. Would give zero stars if possible. Horrible.

Expérience fantastique: Note that this pickering gym staff is awsome..emma is very tolerant,compassionate and respectful ,responsible in every category...EMma is an asset to the compnay..thanks so much Selisa note that she awesome. Friendly and welcoming me at the gym.. selisa always assist in any equipment and the same time she encourages me to work at my best...good team work...

Expérience fantastique: Hi, I wanted to send a huge thank you to my GoodLife ray of sunshine Selisa. In May 2022, I returned to Goodlife Liverpool for my daily workouts. Prior to Liverpool I was attending Pickering Ridge. I was welcomed at Liverpool by many of the friendly GoodLife family. I currently have a temporary disability with my leg requiring surgery. On some days when I come to the gym it’s been very painful to work out. Selisa has really helped me. She showed me different types of stretches that I could do and recommended some bands that I can buy to assist. I did follow up on her recommendations on how to do my stretches and purchased the band as she suggested. What a relief it has been. The stretching using the bands and mat stretches has helped me tremendously. My walking is much better, my range of motion is much better, my need for pain killers has lessened and my workout is less painful. Although surgery is inevitable, Selisa’s guidance has really helped me with my day to day mobility. I no longer feel really tight every day and when I do I know how to relieve the stress in my legs. Selisa is definitely a gem and I’m very thankful that she has such a friendly, inviting spirit that I was able to open up and let her know what my challenges were with working out. No one at GoodLife has ever helped me the way she has. I hope she continues to keep smiling and interacting with members as I’m sure there are others like myself who might be in need of guidance. She is definitely a Ray of Sunshine and I’m super thankful that she took the time to help me. Have a wonderful day. Kind regards, Sharmaine

Expérience négative: The staff are great but noone enforces masks wearing or sanatizing. Clients were walking around machine to machine no masks on some not even cleaning machines. Highly do not recommend this location if you expect covid procedures to be followed.