GoodLife Fitness Hamilton Upper James and Rymal

Expérience fantastique: Personally my favorite in Hamilton

Expérience négative: loved working out at this gym and the staff are amazing people! the only problem is the ripeness in the gym of body odours.

Expérience négative: The machines are old, there is very little cleaning in the common areas, the weights are never in their place and one suggestion is the use of deodorant and personal hygiene for clients, it is difficult to train with strong odors and more so in a closed area. People do not clean the machines

Expérience négative: The staff is always great. However, the smell of body odor has become so much worse in the last year.

Expérience négative: Its nice but actually these days is literally they return it to day nursery unfortunately

Expérience négative: The worst experience! Their personal trainer leadership with a temper tantrum and biased approach. Hope to see an improvement in their customer service skills.

Expérience fantastique: Arvin is the best

Expérience fantastique: This is a huge goodlife with lots of equipments and trainers

Expérience négative: Girl at the front desk was so unnecessarily rude.

Expérience négative: Good gym, all the Indians that go have zero hygiene and stink like horrible body odour

Expérience négative: It was a decent gym until they started the teen program. There are groups of 3-4 children piled around machines and horsing around. Makes it near impossible to get a decent workout in. Definitely disappointing especially with the price tag a membership comes at.

Expérience positive: Some of the equipment is very old..needed replacement

Expérience fantastique: Excellent gym very large lots of different machines never have to wait

Expérience fantastique: Still has an old school gym feeling with great equipment which is hard to find these days.

Expérience positive: This gym has everything and more then enough equipment. I would give them 5 stars if they fixed the one fountain that has low pressure and replaced the one downed massage chair or got rid of it. They need to replace them all but they get the job done. Great staff and friendly environment

Expérience fantastique: Gavin “personal trainer” is the BESTand Tomasso is the most politest person ever☺️

Expérience fantastique: During my experience at this location Tommaso was a great help and provided me with the greatest customer service I’ve ever had I love you

Expérience fantastique: Tommaso has been such an incredible help with getting a membership, everyday he has been such an energetic person whenever I see him. Amazing place to be at everyone should check it out

Expérience négative: Always love to workout here, but today as I went to downgrade my package, as I am not using the service, they force me to pay $22, as this terms never discussed, I ask politely that I do not know about this term, and the best rude answer I ever heard is "so now I am telling you to pay" downgrade fees, It's not the matter of money, this is the matter to be polite Love for goodlife forever ❤️

Expérience fantastique: Best gym in the hammer !! Tommaso and Pat are the best gym workers out there . The vibes are great in the morning people need to experience the GoodLife !!

Expérience négative: staff can be very unprofessional, just a reminder guests in the gym can over hear your conversations and you should treat them with more respect.

Expérience négative: This gym has serious odour issues which needs resolving. Nothing worse than walking in and the scent of bodily odours hitting you in the face

Expérience fantastique: My favourite GoodLife in the city! Clean, well maintained and big enough to not be waiting on equipment. Sauna is big and spacious.

Expérience fantastique: Was a very nice and friendly area to first start working out, Alex was very nice in helping me and my friend feel comfortable and welcome for our first time there.

Expérience fantastique: The gym is always clean. The staff are friendly and helpful. The equipment is varied and well maintained. I work with Joe, a personal trainer who is very careful with my numerous limitations (knees back and shoulders). With his guidance, I have managed to drop a waist size in 2 months, and I feel stronger.

Expérience fantastique: Morning gang

Expérience fantastique: I needed something in my life to help me feel better, and Goodlife is helping me do that. Do yourself a favor, and if you sign up, use a personal trainer... ask for Dean.

Expérience négative: I used to frequent this location regularly with my partner. On December 24th 2023 my partner was workingout and the bolt from one of the benches flew out and all of the heavy weight he was benching fell on him. Luckily he is strong enough to hold up the weight but his body took the shock of the fall. There was another member close by that saw the entire thing happen. Goodlife filed an incident report and someone was supposed to get back to us about this very serious safety concern. Over 2 weeks later someone finally reached out named George. I believe he is the manager or something. He was extremely condesending and tried to rudely imply that because we had been going to the gym after the incident it must not have been that serious. My partner is a body builder and more then capable of handling heavy weights which is the only reason why goodlife is not facing a wrongful death law suit. I gaurantee if it happened to anyone else they would have treated the matter muvh differently because the injuries would be much more severe. After waiting for almost a month for someone from coorporate to call us, we recieved a call from George again today stating that apparently the pin was not in place properly. A witness close by saw a bolt not a pin flying out of the bench. Goodlife's own staff checked the bench at the time of the incident and confirmed that the pin was indeed in place and locked in properly. This is obviously a serious safetly concern and goodlife has continually tried to minimize their liability. My partner has been working out for over 15 years I am pretty sure he knows how to operate a bench with a locking pin. The customer service we recieved after this very serious occurance was horrendus and we will not be back to this location. The equipment is extremely old and outdated and the machines are always dirty and water is seen leaking on the groundd close to the cable machines. Yet another safey issue. I would recommend to stay as far away from this location as possible for your own well being. The Stone church location and ancaster are much cleaner, safer and have newer equipment. My next call with be to the health and safety board to request an inspection. Hopefully this location will be shut down until they can provide the proper safety standards to their clients.

Expérience positive: To preface this, I used to go to crunch and hated it because the equipment was always broken and they randomly tried to charge me $300... I switched to GoodLife and the facilities are great, HOWEVER don't join here unless you are ready to be borderline harassed. I know what I want to do in the gym and what fits my lifestyle and what I can sustain so it makes me frustrated when someone tries to tell me what is right for my body and to get hundreds of dollars from me that I don't have. They WILL try to sell you a personal training plan sooooo hard, it's ridiculous. They will even call you about it. Hope this helps you to choose the right gym for you.

Expérience fantastique: Thankyou very much for all you do on daily basis. Merry Christmas to the whole team. ❤️

Expérience fantastique: Great customer service, especially at the front desk. The personal trainers however can't say the same for them, some of them look angry, but the front desk staff are fantastic which is the reason for 5 star review. They always go above and beyond in extension to being friendly without coming off as disingenuous. I want to say a special thank you to front desk employee Alejandra, she was working real early over the past Dec.8-10 weekend, maybe around 6:00 am. Was very professional and did a great job representing GoodLife the brand. These type of staff matter, also the only Goodlife in the Hamilton area that has a boxing bag. Amazing!

Expérience négative: Need improvement

Expérience fantastique: This has been my regular go to place for the past 2 months. Great crowd. Good staff. Clean locker room and lots of equipment.

Expérience fantastique: I had the good fortune of visiting the 1550 Upper James location in Hamilton for membership. I was warmly greeted by Tomaso who introduced me to Laura for the membership process. I would probably run out of word space if I attempted to share all the accolades I have to describe my experience with Laura. She was welcoming, super friendly, informative, knowledgeable, in short, any doubts I may have had to join quickly disappeared…I was convinced this was where I wanted to workout. She introduced me to Mahdi who also greeted me warmly and offered to work with me as I have a total knee replacement. I am grateful for Laura’s friendliness and professionalism, as well as Tomaso and Mahdi for their welcoming manner. I would recommend their location to all!!!

Expérience positive: A lot of members don’t use the equipment as it is intended to be used. Many people use the platforms for rows or with benches which is improper. When I raised this to a trainer he said they would not do anything about it. Even trainers do this which sets a bad precedent for new members. If trainers and staff refuse to enforce these rules, then they shouldn’t act surprised when members use the PT area. But that’s what happens when staff are paid minimum wages. Why would they care?!

Expérience positive: It’s fine

Expérience fantastique: Has all the stuff you need.

Expérience fantastique: Old stomping grounds, still a great gym

Expérience fantastique: Amazing service, the girl at night was extremely nice. Her name is Alejandra. Amazing service, thank you!

Expérience fantastique: This Goodlife location is awesome! The staff are super friendly and the gym is always clean :)

Expérience fantastique: Good service. Really good facilities. I liked the tour that Alejandra gave us, she has an amazing customer service ❤️

Expérience fantastique: This gym is surprisingly big on the inside and has so much to offer! Lots of things are included in the membership and there are great classes and trainers!

Expérience négative: I was doing personal training and they told me when I had to have a surgery I could pause my membership, instead they charged me anyways and said I needed a doctors note. When I gave them a doctors not saying exactly what they asked to be on there they said it wasn’t sufficient enough. They have been charging me with no help whatsoever to arrange something that could be later on instead of now when I’m not physically able. They are money hungry instead of worried about health

Expérience positive: Excellent equipment, staff and locker rooms with showers and sauna. Compared to Crunch that has broken equipment and lockers that came out of a 1970s high school!!

Expérience fantastique: Best gym around! Great machines, lots of weights, clean, friendly people, and lots of variety! Love the pool, hot tub, cold tank, and sauna as well! Found my new home! Haha

Expérience fantastique: I've been to a number of goodlife locations over the years, and unfortunately this one was while I was visiting a friend in Hamilton. I say that because I wish it was closer to me. It looks like it wouldn't be very big from the outside but every time you go around a corner it gets bigger and there is more equipment, also some unique pieces you don't see often. Wicked gym to go to.

Expérience fantastique: This location has a cold plunge and hot tub (huge bonus for me), plus a pool for swimming laps (about 4 lanes), and a sauna. The gym is large and spacious, well maintained, and very clean.

Expérience fantastique: Facility is always clean including the changeroom. Employees at front desk have been immensely helpful. I had an issue with training arrangements at another location and Chris stepped in immediately and they were addressed. Training with him has been extremely informative and helpful. Highly recommend this gym!

Expérience négative: You would think with the pool , cold tub and hot tub being closed for a week they would atleast clean the sauna. You guys should be ashamed the sauna smells like mold and sweat , 100 people in a time and you idiots don’t figure to clean it properly. Terrible all of you. And this isn’t coming from me , you had many complaints and everyone that goes in the sauna walks out because you let it turn into a filth den

Expérience positive: Average GoodLife gym. Lots of equipment and space. Ideally the employees don’t leave members waiting at the front for 10 min not knowing if there is even an employee at the desk. A simple sign that says they will be back would be a good idea.

Expérience fantastique: I have been working out here since 2014, my first gym ever. Been to other locations in Hamilton, mississauga and brampton but this location is best goodlife fitness I've ever visited and will not stop going. The environment is super clean, staffs very professional, welcoming and friendly, not too packed with people even if packed, there are always alternate equipments to choose from/use people who workout here are very matured, friendly and considerate. Overall, I highly recommend this gym ❤

Expérience fantastique: I have been a member at this location for 10 years. Staff is very friendly and always greet you coming and going. They recognize you and offer a warm welcome. I don’t use much equipment but it seems that they have a good selection of equipment that is well maintained and clean. I have participated in many classes, mostly the morning and really enjoy them. SoulBody Barre is a fav as well as BodyPump. For health reasons I now only participate in Hot Yoga. Most of the instructors are excellent. Christine is a personal favourite. Her classes are well rounded and well suited for all participants. She offers challenges and modifications gracefully. Her focus on core is excellent and she is the reason many of us keep coming back week after week. Other favourites, Paul, Simi and Angeline who are all unique but perfect in their style. If you are a hot yoga person, this space is for you.

Expérience fantastique: Retirement and Upper James GoodLife = longevity and vitality!! Have to be honest, I was a little uncomfortable cheating on my home gym (Jackson Square) but now that they are closed (so sad that had to happen) Upper James has now become my favourite! From the excellent management and support staff (George is the best as well as all the reception staff!) to all the loyal and dedicated FITNESS instructors I've had the privilege to experience (Cindy, Christine, Angeline, Paul, Rene, Joe, Shirley and Simarjeet) and PERSONAL TRAINERS (Mike W is the ONLY one I'll train with!), it's the place to work out at and a great "active" family to hang with! There is TONS of space and ample machines to use and they offer the best selection of group fitness classes to plan your week! Come join this incredible team!!! They'll make you feel like family in no time!

Expérience fantastique: Great gym and awesome staff! I’d like to comment on my hot yoga experience. It’s extremely convenient being upstairs in the gym and the room itself is excellent and hot (which is the goal)! But I’d like to shoot out the amazing instructors. I go Monday to Friday (as much as possible) at 9:30am and each instructor compliments each other. Christine is wonderful (Tuesday and Thursday)! Her yoga mixed with strength training and motivational direction is something everyone should try. Absolutely love her!!! Paul (Monday) is amazing with his soothing voice, and mixture of poses and postures. Simi (Friday) with a fantastic flow and perfect sum up for the week. Then there’s Renee (Wednesdays) which is literally a spiritual experience every class. Deep stretching, breathing and long holds that she guides us through with her spiritual perspective to life is a class you don’t want to miss. I’m in love with all the instructors and it’s revolutionized my own personal spiritual journey. Yoga is for everyone!

Expérience fantastique: It's a great and spacious gym, lots of equipment. Adore the vibes from the overnight girl, she gives excellent and friendly service, keeps things clean and organized and the bottles of sanitizer full. I constantly see her checking the paper towels during my workouts and she's always nice to talk to, greets when you come in and out. Would love the gym to have a belt and pendulum squat machines tho

Expérience fantastique: Went to this location for the first time and loved the staff, everyone was so friendly and helpful! Got in a great workout!

Expérience fantastique: Fabulous gym ,clean,helpful staff ,lots of equipment and my favorite part is Goodlife is giving students free two month membership. Thank You Goodlife for giving our youth this opportunity

Expérience positive: Not the usual goodlife that u would expect. Minimum number of group fitness classes. There is that oldish vibe and little less bright for my liking. Good personal trainers and nice helpful folks at the front desk.

Expérience positive: The staff are amazing specially Lisa ❤️, but the gym needs to upgrade the equipments. For what Goodlife charges, they need to invest for members to stay and refer others to join.

Expérience négative: I would give this gym zero if possible. Our car key and then and in turn our car was stolen from my husbands locker. Today his shoes were stolen. This gym clearly has a major security problem that no one is able rectify

Expérience fantastique: the staff here are so inviting and soso nice!! each one i've spoken to are willing to help in anyway and no to mention, the gym is so clean!!! would recommend this location to anyone!

Expérience négative: Always enjoy my time workout here, but today one of the personal trainer take and put back weight from my beach, when I AM DOING bench press. The bench was shaking, it is not safe. Ppl need focus when they doing weight training. Very UNPROFESSIONAL. And the new guy she trained hold bar unevenly, she even didn’t try to fix that. Hope this will not happen again.

Expérience positive: Today was my first training session with Daniel. Great motivator, great instructor, excellent trainer. I'll probably dislike him in the morning, when I wake up and can't move. But I'll be back tomorrow.

Expérience fantastique: great facility, one of my favourite locations in hamilton. The gym has a variety of equiptment and is very spacious. The staff are very friendly and accommodating, especially Chris; he was extremely helpful in aiding with my form and providing me with efficent exercises. Chris goes above and beyond, catering to your needs:) I would recommend a visit!

Expérience fantastique: Hands down my favorite Goodlife! From the moment you enter the gym, the staff is friendly and accommodating. The facility is kept clean and has a lot of different equipment. This is the only location in Hamilton that has hot yoga which is a highlight for me.

Expérience négative: Its with a heavy heart I must give this poor review. Ive been a long time good life member and have been going to the Upper James facility for 8 years. When i first started going the gym was full of life. Personal trainers and staff at the ready for the best experience, professional to say the least. Now it is plagued with young staff that is rather unprofessional. One instance that come to mind: I was signing in in the common area where it is high populated and the main entrance and exit for the establishment. A young goodlife employee accompanied by 3 co-workers were in this same area speaking very loudly and aggressively. a female was addressing a male about their personal relationship that had previously expired. it made the main lobby a very tense and awkward spot to be. the co-workers did nothing to try to reclaim professionalism and stood by to do nothing. It hurts my heart to see my favourite gym head down the toilet. Over the years there has been alot of personnel turn over between staff and personal trainers. i believe there should be more turn over until the staff is better equiped

Expérience fantastique: It’s been almost 6 months since joining GoodLife and all I have are good things to say. Staff at this location are always super friendly and always say hello and goodbye. They are always super eager to help answer any questions I have about anything. Love working out here, the facility is large with lots of CLEAN equipment, and classes are always fun!

Expérience positive: I've been to a lot of goodlifes and this one is ok! The equipment is a little old, but it has everything you need, so that doesn't bother me as much. The biggest issue, at least for me, is cleanliness. The washroom/change room area is kind of dirty, and there are not enough spray bottles, which is somewhat surprising in light of covid. You shouldn't have to walk across the room to wipe down a machine. To be honest, I would expect this kind of cleanliness in a discount gym. The staff seems really nice though! Most of the issues are pretty fixable.

Expérience fantastique: Great club, with a wide variety of equipment. Reasonably priced membership plans and a fabulous Hot Yoga studio.

Expérience fantastique: Great gym. Very clean. Never super busy and all the staff are amazing and super helpful.

Expérience fantastique: My place to workout always clean and great.

Expérience fantastique: Best good life in Hamilton, there are a variety of machines and the staff are awesome!

Expérience fantastique: Members at this location are courteous & friendly and the club is kept super clean & tidy at all times.

Expérience fantastique: Great collection of equipment. The one thing is missing no hot tube. This location has more equipment than the others.

Expérience fantastique: I just want to mention a few words about Tomasso. It is a pleasure to see him carrying so much about the cleanness of the gym and change room. He collects the towels left behind by the members, is replenishing supplies and is cleaning/sanitizing benches, mirrors, countertops, etc... Always so courteous and pleasant! A big thank you to you Tomasso for your outstanding work ethic!

Expérience fantastique: All the equipment works very well and the staff are all very kind and helpful. Aswell as a nice big space and very clean for having loads for members!

Expérience fantastique: Love my gym over 20 years. Lots of free parking. Good workouts. Great staff at gym.

Expérience fantastique: I come here all the time, the staff is really friendly as well as other gym goers, and the place is always clean. Everyone at the gym, including staff, wipes down the machines regularly. The equipment is great, I've never had issues here.

Expérience fantastique: I’m going to this gym about 2 years and I usually go at night, the gym is really clean and the staff is amazing and so friendly ….

Expérience fantastique: Absolutely exceptional gym! The service was beyond amazing, shoutout to Ahmed especially who was super helpful and informative, I never usually leave reviews but the service I received was amazing, once again thanks Ahmed

Expérience fantastique: Love the upper James GoodLife. Great staff and unique selection of equipment. Best gym in Hamilton by far.

Expérience fantastique: Love this gym. My favourite goodlife in Hamilton by far. Great friendly staff. Great layout for all the machines and great variety.

Expérience fantastique: Over the years, I have had memberships at various gyms such as Premier Fitness, Nation Fitness and the Fitness Firm. I have obtained the services of personal trainers at each of these clubs and sometimes with multiple different trainers at each. After joining this club and working with Daniel as my personal trainer, I can say without a doubt that he has been the best personal trainer I have ever worked with by far! He is incredibly knowledgeable in regards to his trade. He is very friendly and professional. He seems to really care about your goals and to work with you to best achieve them. He is motivating and makes you feel good when you hit that new milestone. He doesn't make you feel like a number or merely a client, but as a friend. Working with Daniel has been a breath of fresh air. I would also like to touch on the club itself. All the staff I have had interactions with have always been friendly and helpful. The gym and equipment are beautifully cleaned and maintained.

Expérience fantastique: I appreciate the welcoming atmosphere that the staff create. Ahmed is very dedicated to his work & takes the time to connect with people. I used to have a personal trainer here & they are all very encouraging. Mike seems to really care for his clients & he ensures people are safe during their workouts.

Expérience fantastique: I love this gym. Been to both the Ancaster and Upper Ottawa locations and this is by far my favourite. The staff is so nice, and make you feel so welcome/wanted there! The night time front desk staff and my buddy Ahmed are always so chatty - I actually look forward to coming here :)

Expérience fantastique: Love going to this gym! Come here everyday and get greeted by the most amazing staff! Excellent equipment and excellent customer service! Special shout-out to Ahmed the fitness advisor who never fails to put a smile on my face :)

Expérience fantastique: Facility is fairly large, a good amount of equipment, and very friendly staff :)

Expérience négative: Been to GoodLife clubs all over the GTA / K-W never dealt with unprofessional employees until I started going here. Go anywhere but here.

Expérience fantastique: Lexxus was so helpful and patient she helped me with my app and I am very happy to be back at the gym

Expérience fantastique: during the pandemic these guys are keeping the gyms safe and clean. great job at the upper james location with the staff there is doing a really good job. thank you

Expérience négative: THE WORST GYM EVER!!!!!! They treat the costumer as garbage!!!! Their system and their app are terrible witch is unacceptable for the time we’re living. The staff at Upper James & Rimal club (Hamilton) doesn’t help in solving those problems, so they make you feel completely useless and vulnerable. I definitely don’t recommend this club!!

Expérience négative: Just noticed a charge on my credit card and called the Upper James Goodlife location. I'm so frustrated with the "customer service"-- I did not agree for these charges to restart (one of our family members -a member- is immune compromised.) Everything had stopped for months with Covid - This should have been an "opt in" with the current situation, not to mention the limited services and schedules. It seems really short-sighted on Good Life's part to dig their heels in and refuse to discuss any possibility of a refund (full or partial). You missed an opportunity to do the right thing. We had planned on merely pausing our memberships but this changed our minds. We had already witnessed over the past year the lack of attention to the refilling of paper towels and cleaning supplies pre-covid....so beware. We'll be finding a new gym in the new year .

Expérience positive: I would say overall the gym is really good. It has lots of equipment and space. I can always get a machine or rack even during busy times like 4pm. Staff is pretty friendly. Only thing I dislike is the long walk from one side of gym to washroom and that its not too good if you are into powerlifting. Some new equipment would be nice too. I don't get all the complaints about the staff. Most of them are very nice and professional.

Expérience fantastique: during the pandemic these guys are keeping the gyms safe and clean. great job at the upper james location with the staff there is doing a really good job. thank you

Expérience fantastique: I have been coming here for years. The amenities are top tier. Old school equipment you cant find anywhere else, and the most amazing staff!!

Expérience fantastique: Great customer service! Would like to shout out to the morning team for handling the overload of calls on the day of when changes are put in place(restrictions for covid).

Expérience fantastique: They have the best staff, very friendly! The facilities are always really clean. With everything going on I feel really safe, definitely happy i returned.

Expérience fantastique: Hot yoga class or private room

Expérience négative: Overpriced compared to other gyms in Hamilton- and good luck with finding a time slot that’s not “Full”!

Expérience positive: Hands down the best Goodlife in the area, but it’s getting harder and harder to find a time slot that isn’t full. Working out does feel quite safe, but what good is that when you can’t get your foot in the door?! Lol.