GoodLife Fitness Hamilton Queenston Place

Expérience fantastique: Good gym. Clean, good equipment, and helpful staff

Expérience fantastique: Decent amount of machines, organized weights, clean. What separates this gym is the service from the staff like Kelton, Ernesto, Darius. You can't drop a sweat without them having a towel ready to keep you dry.

Expérience négative: Be aware all this place cares about is getting your banking information immediately and telling you its all good no obligations fast talking i got no free trial mentioned at all to see if it was for me just BS and smoke machines and mirrors.. I had just went in to see the place not sure on signing up they went ahead and asked for my card and pushed me acting like no obligation not to worry i ended up not signing up i thought and never went back they went ahead and was charging my savings bank account for over a year without me knowing because my money should be sitting still in it so i didnt have to look at it at all they totally took advantage of me this probably has happened to lots of people i bet .I couldn't believe it taking a large amount of money out in that time when I finally noticed and called the lady on the phone was rude and said all they can do is give me a free 2 week trial pass I said that's what i should've got from the beginning she was laughing saying I should've checked my bank account and canceled that's my fault and hung up on me . The bottom line is I want my money back they totally played me . It would be nice if the management could correct this respectfully ( UPDATE after calling the 1800 number they posted and spoke to them at main office and finding out they had basically stolen $1,300 of my money out of my account without me knowing they said they will not refund any of my money or do anything at all to make this right in anyway so basically they took a easy clean $1,300 from me wow now thats what you call a dirty way to do business and treat people totally unfair and wrong. I want this to be corrected and my money back just like anybody else would ) it says this fitness company makes 1.4 billion in revenue and you can't even give me back my $1,300 and be fair at all in any type of way and do a clean way of business thats just wrong . i want my money back

Expérience fantastique: Excellent gym here Jesse the personal trainer manager excellent I got personal training here I really love it I really recommend it come get your Fit On Good Life

Expérience fantastique: 5 ⭐️GoodLife location, I switch it up and go to this one along with the stone church location. This one is great to get a quick workout in, staff at the front and the manager are very friendly, welcoming, knowledgeable and kind! Lots of space, change rooms are always very clean and just love coming here. Would definitely recommend if you’re in the area!

Expérience fantastique: I love coming to this location the girls can’t leave me alone. They all seem to throw themselves at me. I’m just there to lift but it is what it is can’t complain

Expérience positive: Love this gym , I upgraded because I used to go to fit 4 less. This actually feels like a club. Love the women’s section and the giant room that’s always empty. I feel the personal training is too expensive … and they try to push it on you $$$ as there is so many options to get you

Expérience fantastique: The best goodlife..or else everything is perfect!

Expérience négative: Visited this location and asked for towels. I needed 2 towels and the lady started interrogating “what do you need 2 towels for?” And said we are out of towels when I saw the pile of towels made up. I pay $90 bucks for the membership and this is how they provide service.

Expérience fantastique: I have never had anyone and I have gone to GoodLife since I was old enough to go to weigh rooms and never have I had service as amazing as Wanda’s. I was legitimately in a financial crisis involving the worst fraudulence of my life and Wanda went above and beyond to help once she had heard the situation. With Matt, he was able to work with me once informed, and they were able to find a solution. I was ready to pay for my dilemma and start looking into other gyms but this type of service doesn’t exist at other locations let alone other gyms. This staff is phenomenal, thank you!

Expérience négative: Staff is horrible and super rude, the massage chairs are so painful.

Expérience négative: There is a very rude and arrogant old lady with short hair at the reception. She doesn’t know how to treat people politely. She should be replaced and not be dealing with clients.

Expérience positive: love this gym, but the heat in the summer time is absolutely awful. the fans are not working correctly or are on the lowest setting, recently I’ve been cutting my workout short due to the heat inside of the gym. staff are great and atmosphere is good just the climate inside is not the greatest.

Expérience fantastique: Nice gym, good equipment and facilities.

Expérience fantastique: Great summerpass service - I never waited for a machine due to the vast amounts of them, compared to PF, the selection is insane. Also, locker rooms are awesome, I have never seen one with such utility and design, the scale was especially useful. Ac is ideal, water refill stations, decent attachments, and a good policy for the summer hours, compared to PF where the hours arent limited and teens like me are always there. Not a paying customer, but definitely will be once summer is over.

Expérience positive: The nicest GoodLife in Hamilton. Members are super nice and polite, gym is modern, clean and organized.

Expérience négative: Get a life old lady

Expérience fantastique: Amazing place to work out nice and clean

Expérience fantastique: Clean and honest location. Some peak hours aren’t even as busy as you might expect. I took the one-hour free session with a personal trainer, Jack, and he was fantastic. Really friendly guy and myself being a bigger person he took into account my physique, and created an in depth plan for me. When I started working out he immediately pointed out tight calves I do have which I wasn’t even aware of and have had constant issues with them in the past, then told me what exercises I should do to help them. Extremely knowledgeable and reliable. He’s also Irish so we bonded over some rugby!

Expérience fantastique: i’m relatively new to goodlife. i started coming to this location about a week ago and so far i really like it! in my experience its always been relatively clean, i like the women’s only area as well! haven’t tried much of the amenities yet but so far i enjoy this gym and would recommend

Expérience négative: SERIOUSLY. ITS BEEN 2 WEEKS STILL ONE OF THE LEG PRESS MACHINE IS NOT WORKING. ON WEEKENDS ITS HARD TO WORKOUT.

Expérience négative: I would give them minus starts if possible, for a month I paid 50 dollars and did not use the gym, the next month I tried to cancel my membership and they literally are not letting me, it is so disgusting I have not used it even one day, man it us hard already to survive in this economy and this gym Is stilling my money. Better thing twice about joining this gym, they will sure let you go but won't let your moeny go

Expérience négative: The music is always some generic playlist that is way too loud! Unbearable.

Expérience fantastique: Visiting GoodLife Fitness is always a pleasant experience, thanks in large part to Darius, who works tirelessly at the front desk. His warm smile and genuine enthusiasm create an inviting atmosphere right from the moment you step in. Darius isn't just a friendly face; he's a true ambassador of positivity and helpfulness. Whether it's answering questions about membership options, guiding newcomers through their first gym experience, or simply brightening everyone's day with his infectious energy, Darius goes above and beyond. His dedication to ensuring every member feels welcomed and valued is truly commendable. Beyond his professional duties, Darius embodies the spirit of community. He remembers names, asks about your progress, and celebrates your milestones alongside you. His encouragement and support extend far beyond the gym floor, making him not just a staff member but a cherished part of the GoodLife family. If you're considering joining GoodLife Fitness, know that Darius's presence alone makes it worthwhile. His kindness and commitment to service elevate the gym experience to something truly special. Thank you, Darius, for making each visit a positive and uplifting journey toward better health and well-being. Darius is indeed a gem at GoodLife Fitness, and his impact is felt by everyone who walks through those doors

Expérience négative: I usually leave 5 star reviews at GoodLife locations - because I have simply been in love with GoodLife in general, you can see my previous comments - but I’m sick and tired of this location. I don’t understand why I have to “beg for” a towel each time I walk in, even though I’m specifically paying for the plan that includes it. This is something that is automatic and default in all other locations. The young gentleman with long dyed hair at the reception is especially a customer service disaster about this towel issue. The maintenance here is a joke, sauna is almost always taken over by a stench. Special Note to GoodLife: Your apologies will not be accepted and I will not remove this comment under any circumstances.

Expérience fantastique: Great workout facility with all the latest equipment! Friendly and courteous staff make this a no brainer when selecting a total package of a gym!

Expérience négative: Bring Back JUMP! Such a great thing for parents, increase the cost if you need to. Great for my child to experience a healthy lifestyle as well as socializing with other kids! Allows me to take my child and I can get a workout in. LOVED the ladies who ran JUMP! Pre Covid at this gym, a saving grace for a new Mom! Gym is great otherwise! Clean and friendly staff! 5* 1* Review based on JUMP!

Expérience négative: It's so bad they just take money they took 600 dollars from me! And whenever I came to them and I applied with a complaint, they take money from me!!!

Expérience fantastique: Great gym. Clean, open concept. I had a fun workout here and staff was very nice overall. Would come back!

Expérience fantastique: Staff is friendly, professional and very courteous

Expérience fantastique: The atmosphere is welcoming, and the staff are friendly. It's a pleasure to work out here, and the positive energy . Highly recommend!

Expérience fantastique: Love the layout of this location! Staff was super friendly as well! I went w my boyfriend using his guest pass and I’m definitely considering a membership now. I just wish this location had more amenities!

Expérience fantastique: Decent gym. Pretty busy tho between 7 and 9.

Expérience négative: I been trying not to comment but this is extreme i usually use this facility at night time now i am feeling unsafe to go there because the person who should be at the reception counter always not there i saw so many people entering the gym without scanning cards this is also safety concern what if someone enters with any kind of weapon can harm someone too very disappointing

Expérience positive: Super helpful staff. Not very clean when I went.

Expérience fantastique: Clean with good service and not very busy, it was my first visit to this location and I liked it!

Expérience fantastique: I really appreciate the customer service in this location there’s a girl here name is Renee was helpful she is the reason that I had a member ship , thank you.

Expérience fantastique: One of the best locations super clean lots of equipment. Staff is very friendly, especially Isabella she’s always so welcoming.

Expérience positive: Nice gym. Need some work on the men's change room. It always smells pretty bad.

Expérience fantastique: very clean, friendly staff, and they fix any broken down machines very quickly. i was impressed to see one day they had 3 machines broken down and the next day they were fixed. i just wish they’d bring back child care.

Expérience positive: Atmosphere, friendly young people!

Expérience positive: Expensive . But a great location

Expérience positive: I like this gym however today was the first day I almost got denied a towel. I come here multiple times a week. Spend a lot of money on a membership and yet apparently can’t get a towel?! Is GoodLife hurting that much that towels are a money saving area for the club? Definitely sends the wrong message to loyal club members Second point is it sucks when classes become in jeopardy of cancellation due to not seeing 15 people weekly. Yet the same people do come weekly. Weather patterns have an impact. Again this is a premium gym and we shouldn’t have to worry about paid for amenities leaving. At that point crunch fitness would be a better option

Expérience fantastique: Great gym. Big gym with lots of room and equipment.

Expérience fantastique: Liam good

Expérience positive: I wish they'd go back to 24/7

Expérience positive: Great gym. Wish it was 24h.

Expérience fantastique: Best GoodLife staff - makes me feel welcomed and comfortable Cathy and Isabella are my favourites ❤️

Expérience fantastique: Great gym. Equipment accessibility is pretty good.

Expérience fantastique: Cathy and Isabella It something they always understand the people to give them what they need they always treat me amazing and I feel very happy to see them everyday they like my family They always give me a towels take care of us thank you Cathy and lsabella Thank you good life

Expérience fantastique: Love it here. Been going for 3 weeks now. It's great. May favorite is the sauna and the guy that uses all the equipment backwards.

Expérience positive: I do like this gym however I went on Saturday at 8pm only to find out they closed in 30 minutes, thank god I live close and was just doing a super quick cardio but like man 830 that’s really terrible I know hair salons open later!

Expérience fantastique: Angie helped me like an angle she is beautiful inside out she just not guided for gym but also she so so kind and magical personality I am so great full to Angie just because of her I am able to join back my favourite Goidlife fitness big thanks to her and Aerobic and strength training classes are amazing Instructers are awesome I love it

Expérience positive: Maintenance of machines are awful. Have reported same ones (4 of them), several times, for over two months and still nothing done to have them work properly. Staff is great though and they are very friendly (reason for three stars)

Expérience fantastique: Super helpful staff and very clean. I felt comfortable coming in after a few months off of the gym.

Expérience positive: Very good location, clean and we'll maintained. Broken machines are fixed swiftly. Staff is always pleseant. Gave 4 stars because the hours could be better, considering the building says "24 hours" out front.

Expérience fantastique: Nice gym with plenty of equipment. Note that this one does not have a swimming pool, but my wife tells me that there is a separate women section. The staff is very friendly.

Expérience fantastique: The staff here is great. There is up to date equipment, and overall is a solid place to work out. Good amount of free weights and squat racks for a public gym as well.

Expérience fantastique: Everything is super clean and the staff are very friendly. This is the best gym I've ever had a membership with and it's worth what you pay for all the perks you get!

Expérience fantastique: I highly recommend this Goodlife gym and location. The staff are so friendly and helpful and kind. This gym is so easily accessible, and so clean. Excellent facility! Thank you to the Manager and staff for helping me in so many ways and going way above and beyond the call of duty.

Expérience négative: This gym is fine, a normal gym. What’s NOT ok is the problem with their pre-pay system. Whatever you do don’t pre pay for a certain amount of time they WILL KEEP taking more money out of your account every two weeks no matter how much you pre pay. I pre-paid in June until the middle of August and thought everything was fine and good until a few weeks later I check my balance and found out they took $95 (two times $45) out of my checking account (ITS JULY NOT AUGUST YET why are they taking money out of my bank account since I prepaid? So like a normal person would I went to the gym and asked why they did this? The workers were of course clueless and one of the guys said “it must be a system error” and that he would leave a message for one of his managers, and that they would call me and let me know why and what happened. Four days later I get a call asking to explain the situation, which I did and again, and they said “I’ll call you back once I figure this out” (some woman on the phone). GUESS WHAT two weeks later NO CALL, and I went today to the gym to workout and APPARENTLY I owe them another $100 WHAT?! I PRE PAIDDD!!! No call back from this woman. And I can’t go to the gym apparently because I closed my bank account because they KEEP taking money. STILL NO EXPLANATION!!! This is messed up. All I wanted to do was get fit and as a broke student ended up going into debt thanks GoodLife!

Expérience négative: Cant train here anymore, I have arthritis and the gym is very cold even in the winter they have air conditioning on. Not a gym where you can sweat. If you have arthritis or want to sweat when you train do not come here it’s very difficult to sweat with fans blowing cold air on you.

Expérience positive: Love this gym! All staff are super friendly, equipment is nice and clean! Spacious environment! Only upsetting factor is they close early on the weekends at 8:30pm, and they are still considered a “24 hr Gym”. It would be great if they considered even closing later on the weekends such as 10:30pm as there are those who work on the weekends and don’t have much time to go after work when they close at 8:30.

Expérience fantastique: Fantastic location, staff (specific call out to the weekday morning gals) are lovely people, constantly cleaning and making the members feel welcome. Equipment is in great shape, sometimes tough to get a squat rack but that's pretty normal outside the gargantuan locations. Change rooms are large and bright, lots of locker space and showers, sauna is full of old men complaining about their wives which is wildly entertaining! Plenty of functional water fountains with bottle fillers too. Weekday morning members seem to be a great bunch as well, all friendly faces, courteous people. I've been to many GoodLife locations, this is one of my favorites.

Expérience fantastique: Excellent gym.good Location Large workout areas with lots of equipment. and services to choose from Energizing Very clean. Fun, friendly staff. 5 stars ✨ after waiting to go back to the gym after closing. great to know the staff is keeping it clean and safe ✨. Great experience every workout. the name of the Gym. Sells itself Going here to have a GoodLife ️‍♀️

Expérience positive: I like this location it’s the closest to my house. I use the women’s only section so I cannot comment on the main space but it’s always clean in the women’s only section. The staff are friendly. They have all the equipment I need. My only complaint is the hours are not fully back to 24 hours so there are times I have to go to another location instead of this one. I do wish they do go back to 24hours all the time but understand if they don’t.

Expérience fantastique: This Goodlife is by far one of the best gyms I have been to. Equipment always clean and in good condition. Great clientele. The staff always so helpful and friendly. Lost my galaxy ear bud. I was pretty upset about it. Kathy had it turned into her and she put it in a safe place so when I came and asked if anyone had found it she had it tucked away for me. Kathy you made my Saturday.

Expérience fantastique: ❤️

Expérience fantastique: Great staff, clean, awesome place to workout!!

Expérience positive: Great staff and gym is always clean and tidy but a little disappointed it’s not 24 hours even though the sign says it’s 24 hours.

Expérience fantastique: Awesome gym. Big spacious. Very clean. Lots of exercise equipment.

Expérience négative: Probably one of the worst gyms in Hamilton. Equipment is super dirty, organization is a mess, the lay out of the gym doesn’t make sense. Staff doesn’t look like they do much other than greet people in and say goodbye.

Expérience positive: I’ve been going here since this location has opened. It’s an excellent gym, and excellent staff. However since the pandemic it is no longer open on stat holidays which is a huge pain. I don’t have a membership anywhere else, and telling me I can go to another location and pay 5$ isn’t a reasonable answer. Also, a steam room would be nice.

Expérience fantastique: I went to finish my registration today first got greeted by some of the friendliest ladies. Than I had an appointment with Justin. He is FABULOUS!! Not only did he make me feel welcome, he listened to my LONG journey so far and made me feel like I was great. Not only great about myself and my journey but great to be there and taking the next step. As I had my tour he also showed so much kindness to the clients inside the club showing me that I will feel comfortable going to workout. I also met another kind employee named Kyle who I will be going into see for personal training. So far my experience was amazing!!!

Expérience fantastique: Great to go to not busy after 1900

Expérience fantastique: My one on one trainer was amazing great place for a good work out for sure

Expérience fantastique: Great staff great gym ( on the small side and wish they had a steam room ) Also sauna a bit small but good gym regardless .

Expérience fantastique: I love the girls only room such a safe space!

Expérience fantastique: Kyle, Jesse and Stevie are great trainers!

Expérience fantastique: For all of you people out there that believe that Crunch or ANY of these low quality a month gyms are in someways the only choice because of price has not used GoodLife(I completely understand the decision if you’re financially struggling clearly but I’m not rich and manage because health and fitness coupled with quality is next to none and Goodlife provides that). I went the route of on the cheap and the equipment, the staff(mostly adult children or actual immature children that have a “im a above this station attitude) work there, no knowledge base, very rude. At Goodlife it’s not faked, I have a lot of experience at the Queenston location, the Manager is long standing and very professional, the ppl hired are chosen because they’re professional and naturally warm ppl that love fitness. Thank you GoodLife.

Expérience fantastique: Friendly members/staff clean facility, lots of different health programs or equipment available.

Expérience fantastique: Definitely missed this gym, nice to back to the welcoming staff….

Expérience fantastique: Friendly staff and excellent equipment.

Expérience fantastique: Have been at this gym for at least 6 years. Love the staff and cleanliness.

Expérience fantastique: This is one of my favourite locations, the women’s section for free weights is a bit crowded but overall is still a very nice gym

Expérience négative: I wasn't happy at all with the system I have been told to go home this morning because supposedly I was on the waiting list some how. I booked a spot for all weekend and the site told me I was definitely in to go, and then you have to check to see if your in or not the waiting list all b.s seriously I'll spend my all weekend without working out or exercise and on top of that I have to paid them.

Expérience positive: I understand covid times are tough and for the most part they have done a good job keeping a positive environment to come work out. The gym for me isn't just a physical training, its mental also. And the older lady with the long grey hair is awful. She's rude at the front desk. Doesn't look up to greet you. Asking for a tan is like a chore. She came into the women's to "clean things" and check supplies, and left the one paper towel roll empty. She didn't even check it. I hate writing negative reviews- but my last straw was when I pulled my mask down in the dressing room to take sips of my water after my work out. And she stared at me until I put it back on after drinking my water. Which i am allowed to do. Uncomfortable, awkward and uncalled for.

Expérience fantastique: I've been to a lot of other GoodLife gyms so far in my new gym going experience and this is by far the best one. All the weights are where they're supposed to be. The staff are all super friendly and helpful. They are constantly cleaning. And Kyle has been a great personal trainer.

Expérience fantastique: The gym is always clean and the equipment is always in good condition/ repair. Great selection of equipment and weights.

Expérience fantastique: Great facility. Staff is friendly and always upbeat. Members are kind and polite. Always enjoy working out at this facility Update: Dee NEPTUNE, small world! I was the one who found your earbud! It was sitting on the locker room bench. Glad to help!

Expérience fantastique: Great location; equipment and location is kept very clean; staff is very friendly and quick to respond. People are patient and smile when I pass gas on leg days. Just kidding :)

Expérience positive: Staff is friendly and clean pretty regularly. I clean all my own stuff anyways.

Expérience fantastique: One of the best place to train and get fit. All members are so down to earth, always ready to help and walk you through. I’ve always been welcome with a smile and motivation to kill my work out. I do not regret at all my decision for choosing GoodLife. I also have a personal trainer (Eden), I would say she drives her passion as a personal trainer. After a month training with her now, I can definitely see so many changes in my body, my movements and energy level. I can’t wait to flaunt my summer body in 2021. GoodLife is the place for a life changer. It’s a lifetime investment that you’ll never ever regret about. If I can do it, anyone else can.

Expérience fantastique: This is one of my favourite locations, the women’s section for free weights is a bit crowded but overall is still a very nice gym

Expérience positive: Noisy noisy doors left open during cycle classes so distracting to work out Then the weight droppers just dropping from 4 feet that's noisy O don't forget everyone on their phone sitting on equipment 20 min And the gym bag reservation you sit your bag on equipment Then go work out on something else not letting anyone use it . . And don't forget bathingsuits are now worn in gym no pool but girls wearing them . . Seriously go for a hike

Expérience fantastique: Like most people, I felt apprehensive and nervous about what my "new normal" would be and look like. I am blown away by how organized and clean this location is. During my workouts, I constantly see staff cleaning (equipment, doors/doorknobs, etc). The first time I went in when the gym reopened, I did find the weights section to be busy, but I think Goodlife staff have done an amazing job separating the equipment to ensure social distancing measures are being respected by members. If/when the Jump room reopens, I feel comfortable bringing my daughter back in knowing she will be safe. I am so happy with this location!

Expérience fantastique: I LOVE this gym!!!! I have just started going back after a 6 month covid hiatus and I never realized how much I missed being there. It is BEYOND clean and the staff is working hard and diligently to ensure the safety of their gym goers!! They are always happy, professional and kind!! I applaud you guys and management for the stellar job you are doing!! I see the hard work you are putting in and I thank you!! <3

Expérience fantastique: I love Alice and Body Attack on Tuesday nights!!❤️

Expérience fantastique: Kristina amazing receptionist and motivator! Highly recommend this GoodLife

Expérience fantastique: Wahab is absolutely splendid every time I visit this facility.