Body Pro Gym - Hamilton

Expérience positive: I go to this gym still. The bathroom smells really bad 90% of the time. That’s my only complaint honestly if u can’t handle a real gym maybe this is not for you, go to a planet fitness or sum

Expérience négative: Washroom always smells bad and not clean

Expérience négative: Terrible customer service. Don’t know how to talk to customers properly!!! Bathroom Are never working !!!

Expérience négative: Went with one of my friend. Not clean, very crowded and front desk was rude.

Expérience fantastique: Marianna and I are grateful to have spent 10 days with Beth @ the gym preparing for summer shredding. I have been in the business for 40 years and I have to say that this is by far the biggest and most pleasant gym I have ever trained in. The selection of equipment is endless and the respectful way the members treat each other is unparalleled. A warm and loving hug and a huge thank you again, from Switzerland - we will be back. XXX Ⓜ️ & ☃️

Expérience négative: Was a member for the last 10 months. The gym's good, large & spacious with tons of machines, reminds you of the old school Golds gym for bodybuilders, staff has been nice. Gritty gym. Probably won't find anything else like it near Hamilton DT (closest I think is the GoodLife on Stone or the Mississauga gyms). The bad: * When I initially signed up Oct 3 2023 by former rep, Andrew Tassone, I was hesitant to sign up for a full 12 month contract as I knew I would be moving to DT Toronto before the 12 month is up. Andrew reassured me that he can write on my original contract a note that "if I provide proof of relocation" we could cancel a few months early, no problem. * I went in today to cancel early, Aug 12 2024, and the establishment presented a couple things 1) Andrew was no longer with the business and because he didn't get manager approval/signature back in Oct 2023, they will not honour his commitment. Manager approval seems subjective here as Andrew presented himself as the sign off personnel. 2) Management also made the incredulous suggestion that his note could've been recently added (by me or Andrew) to get out of the contract early, insinuating that I'm now the one defrauding the business My contract is up in 2 months, regardless monetarily wise, not a big deal all in all and not worth fighting over. TLDR: to new members, either previous BodyPro sales rep was known to be defrauding customers. (OR - the business fired Andrew and just framed him to get out of it's obligations, I wouldn't know) I would try to get as much in writing as I can and seemingly, as many signatures as possible on the final document in case someone gets fired in the meanwhile, especially if you rely on special considerations from the business.

Expérience fantastique: Love all the machines and equipment at this gym!

Expérience positive: It is really nice gym, nice equipment, u never wait for machine.BUT the person supposed to open gym at morning at 6 am. Sometimes forget to open I go 3 times a week (mon, wed, friday) and my partner goes other 3 day a week and it happens both of us. I waited an hour nobody come and open. As today JULY 30 again same thing happended Management: PLS make sure someone Open gym At 6 am. Such nice gym dont make your client upset about it.

Expérience fantastique: Incredibly well equipped and supplied gym. Very clean and maintained well. Friendly staff and good vibe overall, other patrons very welcoming. Haven't even had a chance to check out the pool yet. The cardio and barbell room could use a few fans for cross ventilation but otherwise been enjoying workouts here already!

Expérience négative: By far the worse gym I’ve been too. Management is beyond incompetent at their job. Wrap you into contracts that are for a year then charge you monthly after your CONTRACT IS UP. If you work a long hr day if you aren’t in by 5 good luck canceling. Equipment is half broken. Roof leaks uncontrollably when it rains can’t use the stuff you want to use because it’s wet. Waited over 2 weeks for a single call back but I had to keep making the calls give you a time they’ll call back and you’re forgot about right away. The automated message they have about there’s always a manager in is false I called at 9:15 got told wait an hr I called back oh she just left. There is no way of getting ahold of who you need. Can’t do anything over the phone even tho I’ve dealt with many gyms who’ve allowed it. Last time I wrote a review I’m guessing owner or part owner Charmaine called me on her own personal phone to press me about my review and if I’m not wrong that’s not legal as she used my private info in their system to make personal call to me. Not a company phone her personal phone. I really recommend you think twice about joining this place as it’ll leave the worst taste in your mouth afterwards. Yes I have am owing fee so before you try and humiliate me on a reply. Yes I haven’t been the best customer with paying but aye is what it is moneys tight and unfortunately they force you into a year because they already. Know how bad of an experience it’ll be for you after the second month. DO NOT CALL MY PERSONAL PHONE AGAIN FROM YOUR PERSONAL PHONE OR ELSE I WILL GO FOR HARASSMENT

Expérience négative: When we joined the gym, our only requirement was to be able to bring in our 6 year old with us and we signed up as we were told that we can do it 100%. However, 3 weeks after, we were told, that we cannot bring our kid. The management gave contradicting information, and acted utterly unprofessional. The manager refrained from meeting us despite of us waiting for hours to meet her. All they cared was our money!!! They wanted our money for a year as we signed the agreement already. So we ended up paying our dues for a year without even sighting the gym ( we only went there for 3 weeks, but paid for a year!!!!) Overall, the worst experience of my life and would not recommend this gym to anyone.

Expérience négative: I am extremely disappointed with the service at Bodypro Gym. I was charged twice in one month for my membership, and despite contacting their staff multiple times over the last 10 days, I have received no solution. The manager is never available to take calls or meet in person, and the staff always claim she is busy or in a meeting. This level of customer service is unacceptable, and I am frustrated by the lack of accountability and resolution. I would not recommend this gym to anyone based on my experience.

Expérience fantastique: Such a great experience everytime i train

Expérience fantastique: great phone customer service, was very detailed and offered me a tour :)

Expérience négative: Hi I I also joined this Jim few months back but now I left because employees who were working there was not not good and their behaviour and way of talking towards people was bad.

Expérience négative: It was so bored at this gym stinky people stinky stuff bad equipment no respect from the stuff especially the manager she disrespectful

Expérience positive: Great atmosphere with lots of variety of machines. The issue is no set pricing, they find out as much as they can about you and then charge based on that.

Expérience négative: Absolutely disgusted by the remarks from the general manager, Carmen. Today my husband and I went in to cancel our memberships, as we have a 3 month old and decided a home gym was a better solution for us. Carmen's sad attempt at retaining our business was to tell my husband that I ' needed to make the time to get back in shape after the baby' and insinuating I'm fat and won't lose weight using a home gym. Whoever let this rude and miserable woman work in a customer service position is out of their mind. We will never return to this run down over priced gym and will never recommend it to anybody

Expérience négative: One of the worst places ,a year ago i signed up a contract with this gym start going for couple months and then stopped and i called the gym and i asked to stop my membership they said we cant stop it its a contract i said its fine just can you stop it whenever the contract is done the lady said am gonna put a note on your profile to stop renewing the membership when the contract is done , i said okay that sounds gd after my contract was done they charged me 2 more months and when i went there to check whats happening she said the contract is done 2 months ago and its auto renewing i said okay can stop it she said that they have to charge me one more months because i have to give 30 days notice ,which i did before 6 months She kept going in circles and dinying what she told me about the note on my profile to stop the renewing, best advice never go there once u joined their gym u can’t cancel till they take all ur money . **yesterday i wrote this review and today i got a phone call from. The gym the lady told me that they were working my refund but as soon as they saw my review they dont wanna do it any more and she was threatening me that if i dont take off the review they gonna talk to their lawyers super unprofessional gym and what said was 100% real and all of the 1 star reviews are writing what i wrote

Expérience négative: Hi my name is mohit I took membership from this Jim for 6 months but they forced me to join for 1 year. But now I want to change this Jim due to bad service and fraudulent. They changed my agreement papers. Now i want to quit but they don’t want to let me go and asking for proof and some papers . I can’t give my legal papers to any one but they are forcing me to show. I need help as I want to quit. I request everyone please don’t join this Jim they are not good employees

Expérience fantastique: Carmen, Andrew and John are absolutely fantastic! This gym is the best in town. Highly recommend to serious gym goers!

Expérience négative: The facilities: One of the worst gyms I've ever had the displeasure of attending. Although the facilities are vast, there is no room to train. They cram in as many machines as possible and leave no room to manoeuvre. The barbells are all as slick as ice and difficult to grip. The weights are misplaced all over the floor, and not put back. It becomes a treasure hunt just to find where weights you need have been taken. The customer service: The management and staff sold us on a false bill of goods, ensuring that we could leave the gym when we moved to a new place 6 months later. This was not true, they dodged all our attempts at contact, and on the few occasions we managed to contact them, they would make repeated excuses over 'the manager being too busy to talk to us and would call us back'. We would never get that call back. We had to commit to paying for an extra 6 months of activity which we explicitly asked to be exempt from when signing up and which they told us would be 'totally fine'. The staff are friendly, but realise they're wolves in sheep's clothing. The cost: The price is pretty unjustifiably high for the state the equipment is in. Although they have many machines, a good portion aren't in working condition, and despite being a body building gym, there is little space to use free weights. The other facilities: The other facilities are in working order, such as the sauna, can't complain about that element. Overall it gets a 1 star due to the high cost you're paying for horrible customer service, poorly maintained equipment, and really doesn't live up to the quality of gym the price-tag indicates. I recommend to stay away.

Expérience fantastique: Love this gym!!! If you wanna gain muscle this is the gym for you. They have so many different machines available. Carmen signed me up quick and easy. She’s such a nice lady . Looking forward to my workouts there

Expérience fantastique: I really like this gym, and Carmen treats me very well.

Expérience fantastique: Love this gym. No matter what time of day, I can easily workout without interruption. Staff are friendly and always greet you with a smile.

Expérience négative: I’m genuinely excited to cancel my membership in December. Nobody told me I was under contract for a year. Although I should’ve read the papers they had me signed in depth. Many machines don’t work, the roof leaked almost the entire time I was a member. I was threatened by an employee while working out. Often times the sauna is off or not working. The men’s washroom was out of commission for while. Not the best gym. I am going back to crunch as soon as my contract is up. Update: I tried to cancel in early December. I was told “you need to come in to cancel in-between 11 and 6” I explained I work 6:30-6 everyday and I was told basically that, that’s my problem. I called back today and now they changed their story. It’s now “you need 30 days notice and we are going to charge you in January, but I’ll put it on your record that you want to cancel so January will be your last one”. This is a complete scam. They’re changing the rules and they’re doing everything to keep me paying. I would avoid this gym at all costs.

Expérience fantastique: Diana is amazing!!! She made sure I was introduced properly and gave me a tour of the gym. I’m always able to get the equipment I need and have a great workout. Diana also listens to your needs and ensures that everyone has a good experience. Thank you Diana! xo I really recommend working out in Body Pro Gym! Serious gym for serious and amazing people! ☺️

Expérience positive: Just signed up to this gym mainly because it’s around the corner of where I live and because they offer a pool and sauna, but for the amount of money they charge I don’t think it’s worth it. They have absolutely no classes to offer, just a variety of different machines. Also, If you like kettle bells (apparently “too old school”) and slam balls, they don’t have any, just fyi. I wish I could cancel my contract, but I’m barely just starting

Expérience négative: Nice gym but not a good place to work. Got the run around to get my pay when I left and had to call the Labor Board. Ridiculous!!!!

Expérience fantastique: Aging is seen as an inevitable process, with youth the pinnacle of one's beauty followed by a process of inevitable decline. Body Pro is a gym for the men and women alike who reject this doctrine, who've never felt a fundamental guilt at the accusation of being shallow and who work with monastic obsession in pursuit of a hot body. One of the best-equipped gyms in North America, and the best gym in Hamilton, no contest.

Expérience négative: Lots of cool equipment to use…. When it’s not broken. Every other piece seems to be broken, stiff or rusty. Making a unilateral machine very un even… Gym needs a ton of work. Has the potential to be one of the best but currently it’s not worth the money at all. I came from GoodLife and if I didn’t sign for a year, I’d be going back. Been 2 months without a tag to get through the front door… “back ordered”. Save your money and buy the gold membership from GoodLife, same price. Reduce the equipment, fix everything that needs fixing, get new management that actually cares, and you'll have a decent gym.

Expérience négative: Огромный тренажерный зал с изобилием тренажеров на разные группы мышц. Для бодибилдеров очень подойдет. Персонал прекрасный и дружелюбный, правда иногда не в состоянии помочь. Также есть хороший и просторный бассейн с теплой водой. Однако часть оборудования очень сильно изношена и нуждается в ремонте. Также раздевалки грязные, шкафчики ужасно старые и душевые далеко не в порядке. В туалете немного воняет. Но больше всего разочаровало заключение контракта. Я думал, хотел и попросил ежемесячный абонемент, который могу отменить в любой момент, на что мне ответили что это возможно сделать. Но в итоге я получил контракт на 1 год и я не могу его отменить. Мне просто соврали. Поскольку я не гражданин Канады, мои обстоятельства могут резко измениться и мне придется покинуть страну. Что же я буду делать в таком случае? Спортзал отлично подойдет для серьезно настроенных бодибилдеров да и в целом для любого кто хочет подкачаться. Прошу уладить ситуацию с раздевалками, душевыми кабинками и туалетами, и особенно с моей личной ситуацией.

Expérience fantastique: Shout out to Andrew and the manager for great customer service. I would recommend this gym

Expérience négative: Such an unprofessional establishment. Whoever works on Mondays as the membership/sales representative is extremely rude and disrespectful, I have never met someone more unprofessional. Just go to Goodlife down the road.

Expérience fantastique: Just wanna give a big thanks to the amazing stuff and the crazy great cleaning crew who do such amazing work everyday to make this place as beat as it gets. Definitely suggest checking them out

Expérience fantastique: Great gym!! Good equipment and lots of space - customer service from Jaffer and Jacob was amazing :)

Expérience fantastique: Great gym to workout with lots of dedicated equipments and a helpful and professional staff. Jacob especially is very friendly and great instructor!

Expérience négative: Good gym good machines but terrible liars and manipulation is unreal I had a contract for 5 months and I wasn’t able to pay due to loosing a job they told me they were pausing my contract so I don’t get charged personal training every month after being due with that being said they told me to keep paying my monthly Payments so at least I can keep working out this Friday I went to pay my monthly and add the 10 extra dollars I had to my name towards my debt so they take all my money then tell me I can’t work out or use the club then when I ask to see the owner everyone forgets to use there ears and I get ignored so I leave a note to get a call and nothing still super unprofessional that’s for the financial team the front desk workers and trainers are great and very lovable and great to talk to it’s just management

Expérience fantastique: I joined this gym last week and it has too many things to offer and it is huge, have a lot of machines so it doesn’t gets so crowd and Andrew it was great explaining everything and all the benefits.

Expérience fantastique: Going on two months now with my membership and love the environment! Andrew and Carmen set me up and were very helpful, would highly recommend to anybody trying to get into shape

Expérience positive: I like BodyPro its a nice gym with lots of nice people. Always parking available and good hours. The pool is clean. The wifi works well in the main area. Lots of sanitizer and wipes. Some of the cardio equipment is hit or miss but thats not a big deal. Heres a hot tip: find the right shower stall that has the most hot water if thats your thing. The other ones are throttled. ;)

Expérience positive: I just recently joined this gym and am impressed with the equipment and lack of crowds. Andrew who signed me up was extremely helpful and knowledgeable.

Expérience fantastique: Great gym overall! Jacob was very welcoming and explained how everything in the gym worked. Basically had every machine you could possibly imagine and were kept clean.

Expérience fantastique: Great gym, Jacob was super helpful. He gave us a tour of the place. Lots of equipment to use. The gym itself wasn’t busy at all so I found I didn’t have to wait to use any machines.

Expérience fantastique: One of the best gyms I've ever been to. And it looks so clean like absolutely one of the cleanest gyms I've seen!

Expérience négative: Gym is a joke. Sure it's big but 60% of the equipment doesn't work and half the gyms floor is wet from pipes constantly leaking and instead of fixing it they just stick buckets under it and a wet sign. Good luck getting into there in the winter time. You're off roading on mountains of ice, they're lucky they haven't had lawsuit yet from somebody falling. Absolute joke. To top it off the manager chick with brown hair is a straight up bird ND and major factor as to why this gym is trash. She should be fired and never be aloud to run a gym again. Don't recommend this gym for the price whatsoever. Response to your answer: It's actually completely true what I stated. I wasn't there too long ago and everything was a disaster and yes you had buckets and signs everywhere. "Best equipped gym in the GTA" haha that's a joke. You're no better or worst then goodlife on upperjames and no where near as good as pure muscle fitness in Burlington so relax on what you claim this place to be. You're giving people false promises on this joke of a gym.

Expérience fantastique: Amazing gym, great facilities to work all parts of the body! Big shoutout to Andrew, super helpful guy showed me how the machinery works. I highly recommend this facility to any tourists or people looking to get into shape.

Expérience négative: I do not recommend this gym, because: 1) If you go in the evening, you have to wait in line to use the treadmill. 2) The owner said that we will talk to each other tomorrow because of the financial problem that the gym caused me, but when I went to the gym, the owner was not there. 3) I made a review but they threatened me. Also, they said, our lawyer will hold you if you didn't delete your review immediately (spoke loudly and shake finger). 4. I used the pool of this gym only once, and I saw three dead flies on the water. I am using this gym only because it is a 10min walk to our house. nothing more

Expérience fantastique: Just recently joined this gym because of there promotion. I love the amount of machines and the great customer service at the front desk. The steam room is amazing as well.

Expérience fantastique: Recently joined here from another gym and super happy with the experience. It's not very busy here and there's a ton of different equipment and a swimming pool on site. Recommended if you're looking for a proper workout experience.

Expérience fantastique: I've only been a member for two months now, but I already love this gym and am seeing results. I'd highly recommend it to anyone looking for a new gym!

Expérience fantastique: Amazing gym, big enough so you’re not waiting on any machines and and come in, do your workout and leave unless you decide to visit their great steam room or pool! I used to work here and i can say it’s a really good run business and one of the best gyms around!

Expérience fantastique: I've had many gym memberships before however Body Pro is the best gym I've been at. Service and equipment is top notch. Andrew my membership coordinator was excellent at showing and explaining the many machines and equipment they have. Would recommend to anyone.

Expérience négative: I DO NOT recommend this gym AT ALL! After reading the 1 star reviews I seem to notice a trend and the funny thing is the manager loves to comment on the 1 star reviews claiming they're false accusations. I can confirm that the gym is gross and broken. There's still leaks in the gym so not everything was fixed and I completely agree that the woman manager with brown colored hair is a very rude ignorant type of person who has 0 customer service skills. I will not be back here to workout and I highly recommend everyone to stay clear of this toxic place.

Expérience fantastique: Excellent service, I had so much fun with their fitness program. Raz was my trainer for 2 months and - 10lb later I can honestly say it was totally worth it. I feel stronger every day! I still need to use the indoor pool, but overall happy with the main gym. Women's gym needs some improvement, some treadmills don't work, or don't work properly (no incline), some machines don't have pins for the weight, some machines don't adjust properly, but nothing major. Excellent price for top service. I always recommend Raz and Body Pro to all my friends!

Expérience négative: Try to reach settlement of past months owing after I had to move away, got no transparency in what I was owing, took double payments, charged fees outside of what the contract states. The gym has lots of equipment but the half of it doesn’t work or is missing safety features. The culture of cleanliness is non existent, trainers let their sweaty clients leave machines with no clean up. The gym is massive but the food and cloth/supplements store isnt open so as consumers we are stuck paying for Sq Ft not being used. Impossible to schedule with their free personal training offer if you work a normal 9-5. The steam room doesn’t ventilate out so all the hot water just drops on you. Overall for the money GoodLife or Pure Muscle are much better options.

Expérience négative: This gym is good but has NO air or ventilation in the woman’s boutique especially. The air is always so moist and gross you can almost taste everybody else’s sweat. Even in the summer when they have the AC on; it doesn’t work very well. Always leaving here nauseous. I feel like I can never get a proper work out in because the air quality is so bad it makes me feel so gross. The response from the manager to this review is so not true-you can see for yourself the condensation dripping down the windows every single day.

Expérience fantastique: Definitely The Best Gym in Hamilton no discussion. Tons of machines and weights and localized areas for different workouts. Staff and management are friendly and helpful . Serious Pro Gym.

Expérience négative: They have changed the timing after I committed to the gym for 1 year, I was counting on this gym being open 24 hours but now It closes at 10:00 which is so soon, My work finishes at 8:00, I have to run to the gym now. There wasn't any calls or reimbursement, they just cut the times in half without any price change and I really don't know what to do now.

Expérience négative: They are robbers. Don’t waste your money and time here. I moved out from there can not go to gym.I told them my situation they don’t care.speak to their manager she is rude lady.charging me every month 80$ for nothing. Are you serious? I’m not coming to your gym I moved out. Would you stop charging ? when I’m not able to use your service?

Expérience négative: Be care when choosing this gym i was a member for over 4years and had hundreds taken from me. Even after canceling they still continued tryin to deduct money and scammin you for payments. If i could give their services less then 1 star i would but aside that their machines are amazing. Just need to treat their longterm clinets as well as anybody would comes within the facility with alot more respect.

Expérience négative: The gym shares a board that shouts to be 24 hours. Even their website states 24 hours open for weekdays and 8.00 am to 10.00 pm on weekends. But sad part is the gym opens at late 6.00 am in morning and closes as soon as 10 at night. This is not at all appreciable as other gyms have started operating 24 hours. The weekends are even worse where gym opens at 8.00 am and closes 8.00 pm. Paying an amount as big as $67/month all you get is a limited time period. Even though there are lots of machines but it's not worth paying that much money if you don't get enough time or rather time suitable to you to workout. Not recommended!!!!

Expérience négative: Gym is absolutely fantastic but the gym timings are absolute trash. It used to be open 24 hours previously but post covid they operate for very limited time. Even while joining the gym instructor told it would go back to 24 hrs once in full operation. But they aren't increasing the time. They don't open until 6.00 am which is bit late for a gym and close too soon at 10.00 pm. Apart from this weekends are even more miserable as the time is just 8.00 am to 8.00 pm. You need to consider the gym timings seriously because we still pay the same price but are not getting full service that were available previously for 24 hours.

Expérience négative: Hello everyone . I was interested I joining body pro gym. I called the gym and asked how much the monthly fees were . They could not tell me the amount . I guess this gym doesn't really need any new members . Most gyms don't have an issue with disclosing their monthly fees . If it's a big secret and the gym you want to join won't be upfront over the phone , what harm would it cause to simply answer a basic question ... How much are the monthly fees ?

Expérience négative: Canceled my membership in June and they are still taking money out. Spoke to a woman and man today. Man was friendly but the woman was rude. I’m sorry but when your told your membership is canceled and they have taken money the past three months when not supposed to it’s a joke. Can’t find another way to make money so they steal from the people that were going to the gym and stopped. What a nightmare. I’d give no stars but that’s not an option. Funny how nobody can help that works there too.

Expérience fantastique: Did a few drop-ins here and loved it. This gym has all the equipment you need and more as well as great lighting and mirrors everywhere. The staff are all very nice and friendly. Best gym in hamilton hands down.

Expérience positive: Went for a 1 days trial. This is gym has more equipment than any gym you will go to. Staff was very friendly and helpful. It is definitely a bodybuilder gym. A lot of equipment is very worn out or broken. The pool and locker room are gross. Locker room looked like it had not been cleaned in a long time and half of the lockers were broken. Pool had algae all on the bottom. People do not put weights away or wipe down any equipment. It doesn't really bother me but can be frustrating for some people. All in all if you are looking for a gym where you don't have to wait for a machine and has pretty much every machine or dumbbells' you will ever need this is your place. Just not sure its worth $80/month This is a response to their response. If I need to show you where the gym is not clean then clearly you are not paying attention. Change rooms stink and just look at your pool behind the front desk lol. Also noone is wiping down equipment in this gym and I did not see 1 cleaning staff that is apparently there every hour. A lot of you equipment is broken or damaged and not organized at all. Dumbbells and plates are all over the place. Also to assume that I need to join a body transformation program is just ignorant. I am in no need of a transformation, your dirty gym is. But this is no surprise once I realized this is the old premiere fitness owner.

Expérience fantastique: Great gym, highly recommended, website specifies under 2,000 members. High quality machines and very friendly staff. I had a difficult time signing up for a gym, this gym made it an easy choice. Its a bit more expensive then corporate gyms, but its worth the extra few bucks. My experience with the personal trainers was great. They are offering 4x free sessions and I appreciate it. I am someone who does not have a clue about working out and they are making it possible. Thank you

Expérience fantastique: Heaven! I turned up for a one off session and I felt like a fat kid in a sweet shop. There is soooo much equipment here. Staff are friendly. Didn't have to wait for anything.

Expérience fantastique: Biggest gym with the most equipment in the area and one of the biggest that I've been to in Canada well worth the money more equipment than you could ever use or need great staff very friendly and they welcome all who come they discriminate against no one

Expérience fantastique: I really enjoy the gym, I don’t understand why all the negative reviews are people upset they’re in a contract. It’s very clear you’re signing a contract when you sign the contract lol. Anyways great atmosphere I’m very grateful to be working out in a gym

Expérience fantastique: Most amazing gym. Highly recommend. Has all of the cardio machines I need, pullup bars, and rowing machines. I love cardio

Expérience fantastique: Great gym and knowledgeable instructors. So many machines to choose from! Never waiting!!!!!

Expérience fantastique: Great place to workout with so many machines, so you would never line up or wait. Great people, nice and helpful.

Expérience négative: Multiple emails to this company have gone unanswered . Both to body pro , and the woman’s facility in the gym . Makes one think the company only cares about the money , not the satisfaction of the customer. Would not recommend due to the customer service alone , that is not provided here .

Expérience fantastique: Member since 2018. And I can say it came a long way. If you really want to get into shape join them and sign up for transformation program, I have done it and my results are awesome. Thanks to Manny (my coach) for being a true professional and passionate about his work. Highly recommended

Expérience négative: Worst customer service I have ever experienced. They have a nice facility but everything is broken. The gym has so much potential but the ownership and management is a joke. Go to any other gym in Hamilton.

Expérience négative: DO NOT JOIN THIS GYM. On March 10th I made a membership with John. The next day I decided I wasn’t ready for the gym because I had a 4 month old at home. John told me I had 10 days to cancel. I called back on the 12th to cancel they said it had to be canceled through John but he wasn’t in. I tried to get a hold of him for 2 days and everyone who answered my phone calls were aware I was trying to cancel. John never call back so I decided to walk-in on the 13th late that evening. John was not there but Justin and the manager were in. Justin had me sign the cancelation paper and told me I still needed to come and see John and that he would be in on the 16th. So came in to see him on the 16th and this time I came in recording our conversation because the whole situation didn’t sit well with me and I did not trust these people... John continues to “cancel my membership.” Fast forward like 8 months later it’s now November the manager left me voicemails saying that she’s sending me to collection agency. I called the manager back with the phone number she left me and said she’s not working today. And that she deals with cancelations- not what was said to be back in March. I had to go walk-in AGAIN with my papers to show them I have canceled and to let them know I have a recording of the conversation with John the day I canceled. Manger thinks John forgot to press save when he canceled. After she knew about the recordings of course she did it no problem. Thankfully I recoded everything from the voicemails, phone conversations and walk-ins. DO NOT TRUST THESE PEOPLE. I should not have to talk to 3 people and explain myself again 8 months later to cancel my membership. I did my part- and you guys need do yours !!! and stop being so unprofessional and disorganized! And do YOUR JOB BETTER.

Expérience négative: DO NOT JOIN THIS GYM!!! 12 Payments minimum, how is this a thing? Had the member ship for 11 months and 4 months of that the gym was closed because of Covid-19. so now I still have 5 more payments to do even though its coming up to 12 months?? are you joking?? its basically a scam. If 0 Stars was Available I would give them that. Edit: Most of the 5 star reviews are there because you get a free shirt, NOT A GOOD GYM

Expérience positive: Great gym overall - love that there is a separate section for women (it needs some work, but not too picky!) Awesome variety of equipment. One thing I would suggest would be to actually update their social media pages (insta, actual website) especially during COVID, where updates are constantly going out & create a space to book time slots online.

Expérience négative: Half of the gym equipment is broken all the time. Also when signed up for membership i was not told that there is a one year contract. I talked to the manager about that and she said it's my fault i must have read the contract before sign. She was right, i should have read the contract rather than trusting their loyalty and words. I used gym for 3 months and paid for 1 year. Be very careful while signing in They don't tell you that they are putting you in 1 year contract.( it will be written on your contract but they don't tell you verbally).

Expérience fantastique: Super enjoyable workouts at this gym, well organized with lots of equipment. The Sales Manager, John and his assistant Tim were both a great help with getting me started and comfortable with the facility. Great job to them and Body Pro for welcoming new members and keeping us safe during these Covid times. Thank you.

Expérience fantastique: By far the best gym I have ever been too,,, Joined Body Pro recently and I have to say, they took the time to find out my personal goals and they are helping me achieve them. I am training with Jacob and he is amazing! He pushes me beyond what I ever thought I was capable of. The difference between working out with a trainer vs working out alone is night and day! John has put me on a nutrient plan and between proper eating and weight training , I am already seeing amazing results in such a short period of time. The equipment by far surpasses any other gym and the staff are all very friendly and welcoming. I highly recommend Body Pro. a serious gym for serious people!

Expérience fantastique: The best Gym ever To be honest the customer service was poor Before But right now they’re so kindly And super friendly I will give you five stars for the gym and the machines and the customer service especially John

Expérience fantastique: I just want to send a message to the owner. Please pay attention to the GYM MANAGER “. She the best and have great personality have great Attitude dealing with customers dealing with respect and always positive great stuff and equipment it’s one of the kind places in Hamilton if there is more than 5 stars they deserve it thank you guys .

Expérience fantastique: Staff was great, gym was very clean and cleaner sanitized everything as I worked out. Wide range of equipment and had some I had never even seen before. Would recommend for serious lifters, beginners and everyone in between.

Expérience fantastique: Thanks to Body Pro and their staff for the excellent facility and tremendous efforts. I started training with John Cardillo April 12, 2019 and my life was revamped for the better - strengthening my mind and spirit. Today, I can stand tall with my head high and proudly say I achieved a phenomenal transformation going from 187lbs to 149lbs, that’s 38lbs in 20 weeks with a strong, slim body to boast my progress. The pride one feels when greeted with shock at the change speaks volumes. I give all credit to the Body Pro family for their endless support and persistent guidance in building the foundation for the new me. Their expertise coupled with perseverance in assisting me day after day gave me the motivation to keep going forward.

Expérience fantastique: A really good gym and a great selection of equipments. Friendly stuff. Big thanks to the boss John, Carmen and Jacob who were very supportive and motivative in my weight loss, and muscle building journey. Highly recommended

Expérience fantastique: I was a personal trainer at Goodlife fitness for 8 years. After moving in to another profession, I was treated very poorly by the company and staff I was friends with. I refused to go back to Goodlife as I needed a Gym where I can train and not be bothered or watch people have group meetings around the machines. Close friends Nicole and Serge recommended that I come check out Body Pro. I was greeted by the Owner, John, Who asked my purpose. When I told him I was a fighter that just needed a place to lift and train without being bothered he completely did everything to make me feel comfortable. We went on the floor and the amount of machines there is unreal. Great place for people who are serious about taking care of their fitness, over worrying about how popular their instagram page is. Highly Recommend.

Expérience fantastique: I recently joined Bodypro because of a recommendation from a friend. As a seasoned lifter I was pleasantly impressed with the equipment and plethora of variations of the different machines within one category. Example..pec dec has 4 or 5 different machines with different angles in order to meet all strength curves and target different points of the muscle group. That example is repeated throughout the gym with all machines for every body part. The gym is set up very strategically per body part and also has a fantastic free weight room well equipped with free weights and machines to compliment the biceps and triceps not discounting the fact they already have an entire section in the gym solely dedicated to the bi and tris already with machines..not to mention the fact they have an entire room dedicated to Glutes, a room for Abs and also a well equipped cardio room, pool n private female area separate from the common gym area. Without a doubt hands down, this gym is surely the best gym in the city and surrounding areas for seasoned lifters, novices or anyone looking to enjoy a positive experience working out. I highly recommend it to anyone looking for a rewarding experience.

Expérience fantastique: Great selection of diverse workout equipment, and lovely staff. Best of all, it's never crowded. If you feel like a potato and you want to change your body from the inside-out, go here and ask for John, He'll show you the way. This place changed my life. I personally train with Sarah Waddell, and she is by far the best trainer I've had. Incredibly professional, high technical skill, and most importantly, an incredible personality. I've been training with Sarah for 8 weeks now, and somehow she still pushes me beyond my limits every single time. If you want fast & effective results this is the way to do it.

Expérience fantastique: This is probably the best gym there is because: 1.Way more equipments than any other gym and all of the equipments are high quality. 2. Staff are very welcoming and friendly. 3. You will never have to wait in line like other gyms to use the machine that you want to use.

Expérience fantastique: All I can say is" Thank you". Great work, by staff and management to accommodate members on all levels of service. I am pleased with the selection of equipment and quality. You will find this gym facility is the most equipped in the area.

Expérience fantastique: One of the best equipped gyms in all of Canada. Their selection of top end equipment is unmatched. I hope the member realize and appreciate everything that goes into making a gym of that quality.

Expérience fantastique: I joined Body Pro about a month ago. Best decision I could have made. Have had memberships in many gyms over the years. Body Pro is a stellar gym, not only because it has such a crazy selection of equipment unmatched by anyone else, but it is the people who make this gym spectacular. I am welcomed genuinely all the time by all staff. One of the biggest strengths there is the super management team in John the owner and Carmen the manager. Carmen has the extraordinary ability to make whatever adjustments are needed to deal with the pandemic and us members. By the way, most gyms I have been in require a one year commitment...that is not unusual. Carmen is versatile and ensures we are safe in whatever zone we are in plus deal with all our varying personalities. Not easy to do. John is the guru of fitness in my opinion. He has incredible vision of our potential and took great steps to ensure my trainer in the Transformation program is the best fit. I am a new recruit there. I train with Manny....who constantly motivates me to step up to the plate. Manny has the rare gift of recognizing what I need or can do and makes every training session such a positive experience. I feel lucky. He is a phenomenal trainer who truly shows exceptional talent in his profession. I highly recommend that everyone should come and see what Body Pro offers, like I did. I appreciate its wonderful members, warm front-line staff, caring and strong management, massive amount of high quality equipment...esp the glutes and abdominal machines. I give 5 stars to Body Pro. Thank you for making my fitness experience so rewarding and look forward to meeting the physical challenges ahead.

Expérience fantastique: I've been training here for 8 weeks with a personal trainer. I've lost 11 pounds and 19 inches. The staff is super friendly and the gym is very clean. Would recommend this gym to everyone!

Expérience fantastique: Everyone is extremely friendly and staff are very well organized. I have never been to a club with such an incredible array of gym equipment. I must say, it is very disheartening to see someone like "Billy Bob" post numerous comments from various fake accounts, although evidently from the same IP address.

Expérience fantastique: Awesome gym, nice stuff, great machines, great lightning. Large changing rooms. Dont have to wait for machines.

Expérience fantastique: Awesome gym! Staff is really welcoming and professional. Clean facilities

Expérience fantastique: Amazing gym! They have every machine you could think of to have the perfect workout.