CRUNCH LACHINE

Expérience négative: L’enfer à l’heure de pointe machine qui rest brisé pour 1mois+ si tu es quelqu’un qui aime s’entraîner c’est vraiment le pire ambiance

Expérience fantastique: They have everything you need to get a good workout in.

Expérience fantastique: Great gym for a begginer mom and teen duo. The machines all work well, employees pass to desinfect them all the time. Staff is available to help carify correct usage of any machine. Have been going often for a month now and everyone is nice and courteous, even when there is a lot of people present. The infrared sauna and the massage beds are a big bonus at the end of an hour of working out.

Expérience négative: J’ai récemment visité la succursale Crunch à La Chine et j’ai été extrêmement déçu. L’endroit avait une odeur d’urine très désagréable, et environ un tiers des équipements étaient brisés. De plus, il manquait beaucoup d’équipements qu’on retrouve dans d’autres succursales, comme celle de Boucherville. Franchement, l’état général du gym était vraiment déplorable. Je déconseille fortement cette succursale à quiconque cherche une expérience de qualité.

Expérience positive: Pour vrai, c’est vraiment correct comme salle de gym. Il y a tout ce dont on a de besoin pour s’entraîner et, la plupart des gens qui donnent des mauvais reviews à cause de la salubrité, je ne trouve pas que la salle est plus deg que les autres que j’ai côtoyées. Je pense, aussi, que c’est la responsabilité de tous et chacun de nettoyer leur environnement, c’est juste au gym de le faire. Le staff pourrait être un peu plus accueillant, mais quand on leur parle, les employés sont bien gentils.

Expérience positive: I want to try this place but why is the reviews so bad stating “dirty” “rude staffs” “bad owner” “no help” “awful smell” “tiny” ….

Expérience négative: Faites attention si vous signez un contrat avec ce gym de bien lire avant de vous engager à être membre! Aucun contrat de 3 ou 6 mois. Un contrat annuel avec possibilité d’annuler après 3 mois sans problème selon Yoan Yrogbo. Hors, ce n’est pas le cas… Après avoir téléphoné pour annuler le contrat… Il faut envoyer un courriel et attendre… Sauf que le temps passe et les prélèvements se font aussi! Il y a des frais pour annuler et d’autres frais prélevés sans préavis. Après s’être déplacé en personne pour parler à Yoan: il ne travaille plus à ce gym. Il a été envoyé à un autre Crunch Gym. Avant de vous inscrire et apposer votre signature et initiales sur la tablette, demandez la copie et lisez-la attentivement. Des employés malhonnêtes qui informent très mal les futurs clients. Faites attention et renseignez-vous auprès de l’OPC. Prenez le temps de lire les commentaires sur leur site ainsi que les avis et vous comprendrez.

Expérience positive: It's not a bad little gym, it has what you need.

Expérience positive: Nice staff

Expérience négative: Gérante pas sympatique, employés indifférents, on dirait parfois un rassemblement après école. Plancher sale, saleté accumulée partout autour des machines et les ouvertures entre les section de plancher. La bande de tapis synthétique sale, jamais été lavée et désinfectée. Écrans TV trop petits et mauvais choix de poste desfois (curling, baseball, etc...) Si un autre gym ouvre c'est certain que je vais aller ailleurs.

Expérience négative: Equipment is all messed up, not good for anything practical or heavy weight

Expérience négative: Les employés sont très mal poli a commencé par la gérante,y’a aucun ordre dans ce endroit. Se permettent de casser les casiers des clients et vider les affaires et quand tu te plains un employé mal éduqué va te dire que tu n’es pas à l’hôtel,comme si tu t’entraînais gratuitement.bref je déconseille vraiment ce endroit,j’y étais depuis 2023 les employés n’ont Jamais été utile. SI VOUS N’AVEZ PAS ENVIE DE TRAVAILLER RESTER CHEZ VOUS BANDE DE MALPOLIS.

Expérience négative: I went training there Monday, and ultimately I didn’t stay long. Never saw a gym as disgusting as that, there is not even paper towels and garbage bins throughout the gym, people are sharing towels to wipe the equipment, ultimately mixing all the sweat and germs of each other’s on the equipment. There is way too much equipment for the square footage of the place, it was my first time and my last time there, glad to be back in my hometown Crunch

Expérience négative: Small gym with way too many people no matter the time. Weekend hours are bad. Machines stay broken for long periods of time. Owner is not professional. I have sent 3 emails over the course of 22 days and counting… still no answer. I called and was told they would call back… still nothing.

Expérience positive: Unfortunately the only available gym in Lachine. price is decent though

Expérience positive: J'aime bien le gym mais ce serais vraiment agréable d'avoir plus d'espace (agrandir le gym serais bien ) et plus de machine sinon j'aime bien m'entraîner la Trop petit pour le nombre de gens qui y vont merci

Expérience fantastique: Toujours là pour répondre à vaus question

Expérience fantastique: My 2nd home.

Expérience négative: Too much money was deducted from my account. The halls smell very bad. The employees are very indifferent. The equipment is very old. And it is very crowded. I definitely do not recommend this place a very small gym

Expérience fantastique: Merci beaucoup à Fahima pour ses cours de groupe et sa bonne humeur! ⭐⭐⭐⭐⭐ Cependant le gym devrait faire un nettoyage en profondeur car il y a beaucoup de poussière partout sur les machines pis sur les pipes hvac au deuxième étage, ou derrière les treadmills C'est pas super propre... ⭐⭐

Expérience négative: The service sucks,i canceled my membership by 28 october and they charged annual fee after that they charged me a month of november too. when i called they kept saying that my membership is still active. why can’t they cancel it and refund my money .i have been sending emails of cancellation and kept charging me and every-time i called they told me to send an email again. how many times does one have to send the email to get a cancellation. kindly refund me full amount guys this is unacceptable!

Expérience négative: A gym with a stinky reputation, and a 3.5 stars rating wants me to pay additional sign up fees on top of the year contract? Please. Very unfortunate there's no other gym nearby.

Expérience fantastique: Free wifi

Expérience négative: The equipment in the gym is very dated and frequently broken for extended periods of time The gym is quite dirty, besides machines as most clients wipe them down, there is dust and dirt all over the place. Its frequently over capacity so you'll have to wait for a machine or weights, a lot of un serious people not actually training, just sitting on their phones watching videos or texting. The bathroom regularly has a urine smell not sure if plumbing issue or hygiene issue management doesn't really seem interested in correcting issues or enforcing rules. the crunch in the north shore is 10x the quality.

Expérience fantastique: Good equipment and good price

Expérience négative: Propre et fonctionnel avec des employés serviables et respectueux. Malhonnête de la part de l'entreprise de s'annoncer à 15$/mo quand le prix est à peu près le double de ça quand on prend en compte tous les frais cachés. On a tout ce dont on a besoin pour un entraînement de base, mais il manque des machines. Faut parfois être très patients pour terminer nos entraînements parce que toutes les machines sont occupées, même en dehors des heures de pointe. Certaines machines sont en mauvais état. Crunch devrait investir davantage dans cette succursale vu le prix qu'on paie.

Expérience négative: La salle me propose une séance de coaching avec FAH… , je me rends au rendez-vous à l’heure et puis surprise le coach n’est pas là et à l’accueil ils m’annoncent qu’ils arrivent pas à joindre la coach , faudrait peut-être honorer vos rdv avant toute chose .

Expérience fantastique: Personnel à l'accueil toujours prêt à aider et répondre aux questions. Les heures d'ouverture étendues me permettent d'éviter les heures de point au gym. Ainsi, je peux aller pendant le lunch ou bien en soirée. Ma coach Fahima est excellente, très dédiée et investie dans le progrès et les atteints des objectifs de ses clients.

Expérience négative: Not quite my cup of tea level of cleanliness and available machines or square footage. Smaller lower class Crunch gym. But the people are very nice.

Expérience négative: Worst service, sign up was quick... Cancellation took 1 month after sending multiple emails. And they still deducted money. Also I was told I will get refund, but later they denied.

Expérience fantastique: Staff is very nice and helpful. - gym has all the equipment and multiples of cardio machines so you never have to wait for a machine to be available.

Expérience fantastique: Bi

Expérience fantastique: 10/10 best gym in the whole world. Would give 6 stars if Google allowed me.

Expérience fantastique: Super endroit

Expérience fantastique: This is great gym at a practical location. The free trial was good and the people were very helpful, polite and knowledgeable. It’s also very reasonably priced. I highly recommend it.

Expérience positive: A compact, but efficient gym... Pros: - Has the essentials (squat rack, some decent machines, heavy dumbbells, etc). - Relatively cheap Cons: - They run group classes right in the middle of the gym - Some of the squat racks are placed right next to mirrors, making it hard to adjust the weight on barbells - It can be quite busy at times

Expérience négative: Not too many people, good place to work out if your not a shy individual.

Expérience positive: The experience was good I will definitely go back The atmosphere was warm,

Expérience fantastique: Nice place in Lachine to do your daily workout!!

Expérience négative: Équipe d'incapable, il faut faire quoi pour me désabonne de votre gym de merde depuis 4 mois que j appel et je vous envoie des emails pour me désabonner, vous faites quoi a longueur de journée

Expérience fantastique: Super gym et toujours un très bel acceuil. Surtout avec la charmante assistante-gérante Valérie.

Expérience négative: Des équipements de mauvaise qualité et le personnel semble peu motivé, en plus de la propreté qui pourrait être améliorée.

Expérience fantastique: Bon gym avec du bon staff! La gérante est toujours là pour aider!

Expérience fantastique: Satisfactory

Expérience positive: Je viens juste de commencer à ce centre, pour l'instant je passe sur le moyen on verra si le tout va s'améliorer. A ma première visite il y avait déjà quelques machines brisées on va voir comment le tout va se passer avant de donner une vraie note

Expérience fantastique: Client depuis longtemps, je suis très satisfait de l’accueil des employé(e)s, de l’ambiance au gym et surtout du travail formidable de la directrice Veronica!! Qualité/prix je le recommande à 100%!

Expérience fantastique: Affordable price, nice helpful staff, enough good workout equipment, adequate training space and easy to find a parking lot.

Expérience fantastique: Very clean, very nice and helpful staff, they always make sure rules are followed to ensure everyone’s safety! I highly recommend this gym

Expérience négative: I have yet to receive a phone call regarding cancelling my membership. I’ve tried every way to contact you and am now resorting to posting a review since no one can get back to me. Gym review: filthy and dirty and the employees are pretty rude except for one guy who works Tuesday nights who’s friendly.

Expérience négative:

Expérience fantastique: Très bon service de la directrice Veronica, le staff est extrêmement accueillant, l’ambiance du gym est superbe les machines sont toujours propres et en bon état! Qualité/prix je le recommance à 100%!

Expérience fantastique: Cheap, nice staff and good workout equipment , what more can you ask for?

Expérience négative: Absolutely unprofessional. Poor hygiene of equipment and petty staff.

Expérience fantastique: Amazing Gym, amazing staff, highly recommend

Expérience fantastique: Cool gym!!! Nice staff

Expérience négative: Their staff are unprofessional, I had a bad experience xxx

Expérience négative: Crunch Lachine is entrenched in mediocrity and retrogression, any form of common Sense , critical thinking , decency, integrity is discouraged .. customers service zero .

Expérience négative: Very horrible staff and dirty gym most of the machine don’t work and it stink in there so bad

Expérience négative: You staff is very unprofessional and she was yelling at me for no good reason, I was not the one talking or arguing with her it was the other lady I still can’t believe she was lying that I punch her around, that was crazy I have never see anyone lie that much, it is horrible that you guys are acting like that and supporting her treating your customers so unfairly, and the way you people treat me that is bad I can’t believe it I am still waiting to get my money for my yearly membership back and also for the month I was not the one that didn't follow the gym rule it was the woman that jump the fence and your employee that was acting crazy, how is that my problem, you people are extremely disrespectful

Expérience négative: De loin le gym le plus sale et encombré que j'ai vu....et j'en ai vu pas mal !!! Et ça ne va pas en s'améliorant...

Expérience positive: 1. They need more machines for upper body like a lot of people are using the pec/dec machine while there only one while there way less people using the cardio machines when there are like 10 of them 2.50 percent of the people don't clean the machine after using them 3. it's hard to find the right barbell because they all spread out

Expérience négative: Gym is good but something would need to change for how crowded it gets, when i went around 5pm it was so over crowded, every machine and weights were in use and people seemed to be doing line-ups to get the machine or bench/weights they wanted. Maybe consider a max limit or plan future renovations to accomodate the volume of people that go after work 4-7pm. I had to leave that day because i couldnt find anywhere to workout and some people dont seem inclined to share with others, overall though it is a good gym because there is nothing else in lachine

Expérience positive: I signed up with the first gym there I believe in 1999 when it was Energie Cardio. The same locker room situation there today as back then, some renovations are required. Staff is okay and I talk to everyone so no problems, there are some outdated equipment but hey, it’s an old gym. Here is what I’d like to see enforced. 1- Members should bring their towels. When I forget my towel, no one bothers to ask. Post signs around the gym about member responsibility. 2-that sign should also remind members to rack the weights and return plates after use. 3 - there is no push for gym etiquette. Members often are using more than one station or bench (splitting reps). This takes up equipment that could be used by other members. Further, the sled path has become everyone’s warm up, stretching station, and even using fuse balls. My suggestion is remove the bikes upstairs, extend the stretching space and put in more lights. Downstairs, sell off or get rid of some of the cardio machines. I see how unused a lot are, put a few bikes downstairs. 4 - finally, too many times people are taking their social media pics etc. this is annoying and is usually something most gyms have rules against this. I live close by and it’s convenient, and I can choose my hours, which is never between 4-9 during weekdays, big crowd, groups taking up space at peak hours, etc. I can appreciate a young staff, yet hire some older and experienced staff with experience who can relate to all members. I keep going because I love training, it’s close to me, yet…changes are needed. But soon, I’d rather pay 30 or more a month for better.

Expérience négative: I’ve been going here for a couple of years now. While the gym is overall passable, there are several areas of improvement. For instance, majority of treadmills are old and used. They are no longer smooth to operate and if the person is around 200 lbs. , you gotta crank up the pace very high to reach 6 mph. Secondly, there’s dust everywhere except on the actual machines or weights. Probably cause the users wipe it off? Locker room is smelly, one urinal and one closed stall. What takes the cake is the broken water fountain. While this should not matter that much well, there’s only one in the entire gym! Quite honestly, this is the only gym in Lachine and the monthly price is decent. But there should be a minimum maintenance done at all times and some concrete investment to modernize the equipment.

Expérience fantastique: I like the vibes. Both the staff and the regulars are friendly, calm, and in general Crunch seems like a choice gym for casual to intermediate training. Early in the week (Monday-Wednesday) in the early evening it can get pretty busy, but the rest of the time there's usually enough space. I haven't tried any of the classes but I've listened in a bit while they're happening and the trainers seem upbeat, attentive, bilingual and competent. It would be really really cool if Crunch bought the empty space next to them and expanded the gym out some.

Expérience négative: Trop $$ pour rien! Machines mauvaises!

Expérience fantastique: Personnel super aimable, salle très propre avec du très bon materiel

Expérience positive: Petit et pas assez de machines. Aussi les toilettes mnt souvent pas de papier pour s’essuyer et pour la toilette.

Expérience fantastique: Membre depuis 18 ans, personnel très accueillant.

Expérience fantastique: La petite Jessie est super gentille et à l'écoute

Expérience fantastique: La massoterapeute est excellente et professionnelle

Expérience positive: Salle très bondé de monde …le soucis est qu’il manque régulièrement les piles batterie sur certains appareils malgré ça…ou sinon le personnel est sympa dans l’ensemble

Expérience positive: Toujours ete satisfaite par contre aux alentours de 17-20h le gym est rempli et il devient difficile de s'entrainer.

Expérience positive: Le personnel est cool Par contre le contrat te laisse coincer pour une periode de 1 ans meme si tu change d'avis Les installations sont bonnes Un sauna interrieur dans le vestiaire souvent libre Les heure d'ouverture sont pas les plus ideal surtout pour les gens avec un horaire chargé Overall le gym est bon malgres quelque defaut

Expérience négative: J’y suis abonné depuis plus d’un an et j’étais toujours satisfaite! Mais récemment c’est très décevant Tout d’abord, c’est très sale. Pleins d’amas de poussière partout, les poubelles dans toilettes des femmes déborde, du papier de toilette partout au sol. L’employé est très concentré sur son téléphone écouteurs aux oreilles et avance à pas de tortue. Et la un samedi je m’y présente à l’ouverture (8:00) et l’employé n’est pas présent donc toujours fermé. Plusieurs clients sont dehors à attendre. Il est 8:30 toujours personne. Très décevant et frustrant.

Expérience négative: Tres petit, trop de monde, pas possibilité d’avoir des machines disponible car trop occupé. Pas vraiment de choix de cours comparativement à plusieurs autres gym. Le personnel pas trop chaleureux. Pas possibilité d’annuler un abonnement lorsqu’on est insatisfait.

Expérience négative: Fake ads. Manager is a lair

Expérience positive: My go-to gym in Lachine.

Expérience négative: Horrible Custumor service

Expérience fantastique: Great place to go, at least if you know what you're doing

Expérience positive: Decent gym for the price.

Expérience fantastique: Nice place to going, many machines choice and place to workout.I recommend.

Expérience fantastique: Great place for workout and have nice staff specially jessie.

Expérience fantastique: That's were my son goes and from what I understand he loves that gym won't go to any other. That must mean something.

Expérience positive: The early bird(6am crowd) The new morning team: Léa & David Great us with punctuality, smiles , warmth & new modern play lists. They both lead by exemple : consistency is key. It makes the experience pleasant & motivating. Keep up the amazing work to make a difference in our daily routine.

Expérience négative: I have been trying to cancel my membership for the past weeks and nothing has been happening everytime I call they say that they can’t do anything about it and that I have to call corporate and neither of them can help me I only used my membership 1 time and that was before anything happened I have been trying to cancel because I am moving and it still has not been canceled I fill out the form almost everyday now! -SARAN DIOP- is the name that is being used for the membership

Expérience négative: I was strongly considering joining this gym but after reading the condescending way management responds to any negative reviews from their members, and doesn't accept any responsibility or tries to make good on ANY complaints from their clientele, I'm going to steer clear of this place and advise my friends and family to do the same.

Expérience positive: Good gym , Day time is mostly empty. Only thing bad is that no one is putting back there equipment, bend bench bar , fews machine need to be look after cause they seem to be falling in pieces.

Expérience négative: very very bad , you guys should try a better system when it comes for membership cancellation !!!! , not worth it . my husband been trying to cancel since 2022 but they keep charging money and they don't even respond to their emails . you guys needs to do better !!!!!!!! its 2023.

Expérience négative: Not worth it! Yes it’s a decent gym but their customer service is horrible. They auto renewed my membership without any notice and trying to cancel the membership was a real headache. They’ll tell you to email them but won’t get back to you, you’ll call them and they’ll tell you they left a note, yet you still don’t hear back from them. Finally got it cancelled but it took way too long and was way too complicated for something that is usually done with the click of a button through your member login, not at this gym though.

Expérience négative: I joined since it’s the only gym in the area. I’ve been at a few gyms in the past and this is the first time I feel like I’m in a discount gym. Hopping for a newer gym to open in Lachine in the near future but this one will do in the meantime. I don’t need a high end futuristic gym. Just one that that feels clean and motivating to be in. One thing they have to change is the nasty worn out rags that lay around the gym to clean machines after use.

Expérience négative: Worst gym i ever been to. Worst staff don’t waste ur money. I just went their for 1 day and then i moved to other place they made me pay to more 2 months to cancel my membership.disgusting people

Expérience positive: Bizzare Management The gym itself is fine in terms of machinery, relative adequate space. Although the odd occasions questionable hygiene practices. Strange how there is a lack of response from the Crunch Lachine team. Having wanted to cancel my gym membership on several occasions; few times I've called reception and have been redirected else where, in turn still no answer or anyone taking on the responsibility.

Expérience négative: Went for a walk in to see how the gym was. They told me I have to sign up online and it takes up to 24 hours to process LOL so not only do they have hundreds of ppl being turned away that just want to TRY your gym, nvm the ppl from out of town that just want get a session in. 24 hours? Like taking a copy of your I.d. isn't enough? Lol just so I can have ONE work out session? such a backwards practice. As a business owner, whoever is head of operations here, he needs to be fired. Absolutely ridiculous. I live right by there too. But just off principal i will not return.

Expérience négative: The management should have consideration for its customers. It's the second time this week that several clients have been waiting for 20 minutes, 30 minutes, and sometimes even longer in the morning for an agent to come and open the gym. I simply have no words to describe this situation.

Expérience négative: Just dont

Expérience négative: Gym Ok. Peu de poids et d'espaces disponible pour s'entraîner. Cela fait 3 ans qu'il parle d'agrandir mais rien n'est fait. Il y a pas de plus qu'un set de poids de 10 à 100 ce qui fait d'être très patient.

Expérience négative: Ce fut avec plaisir que j'ai servi sous la banière Crunch de Juin à octobre mais je me suis fait renvoyer suite à un evenement survenue hier matin avec une personne qui ma menacer de me casser les deux jambes si je reparlait à ça copine... cette personne est venu gym et malgré mes demandes de sortir du gym suite à son harcelement il as continuer et fait sur de me pousser à bout pour que je le pousse... ce qui à donner suite à un meeting avec les patrons et as un renvoie. Pas de verbal warning ni de suspension. Je perd même accès au gym donc pour tout client qui se pose la question qu'est il arriver avec celui qui ouvre le matin voici la vérité

Expérience positive: Friendly and clean

Expérience fantastique: Very nice gym and clean. Not too many muscle workout people...