Anytime Fitness Old Strathcona

Expérience négative: Gym randomly increased the price on users by about 20% Also has a weird smell going on lately, not what it used to be. Maybe they should consider installing an air purifier or something

Expérience fantastique: This place has an incredible team behind it. You can tell the manager and staff actually care about creating a motivating environment. Clean space, great equipment, and an atmosphere that pushes you to show up and give your best.

Expérience négative: Terrible customer service since they’ve gotten new ownership. They don’t respond to emails, or answer their phone. No one is there during supposed staff hours. Been trying to cancel my membership for almost a month as they keep charging me. Will never come here again. (Update) Finally got it canceled and refunded for my months they were charging me. The lady manager was very nice.

Expérience fantastique: Habia intentado inscribirme, y hace poco fuy directo al lugar y la chica cali me atendio me dio un recorrido por el lugar fue muy amable. Estoy en proceso de ser miembro. Y las instalaciones se ven en muy buen estado

Expérience fantastique: Great gym since new ownership and relaunch. Awesome staff, very clean and everything a person needs.

Expérience positive: Im member this gym currently. Your Phone mumber is always out of order. I want to ask for information about lost items.

Expérience négative: They have been closed for months, so I submitted a cancellation form and joined a different gym. They opened up this month and then they charged me twice this month. I have not even been able to get in touch with them regarding a refund as their phone number on google doesn't work. I'm now on a wild goose chase and will have to probably have to take time out of my day to go in person. I already took reasonable steps to cancel my membership and now I'm paying for two gym memberships due to this branch's incompetence. If you want to waste your time with the branch closing down for months every year and then still charging you money, join this branch.

Expérience fantastique: So clean excellent equipments very friendly staffs

Expérience fantastique: Love the look of the gym after the renovations. Very clean and the new equipment is great!

Expérience négative: New management & equipment— looking great so far. Unfortunately, the belt squat & glute ham station are gone, which is what made this gym unique compared to other AF locations

Expérience négative: Bad experience and cancelled my membership. Unreliable and poor customer service. Trainers are good.

Expérience négative: Gym has been closed for over two weeks now and no information regarding the cancellation of our contracts. Zero accountability and communication.

Expérience fantastique: Probably one of the best Anytime Fitness now!! New management took over and renovated and it’s awesome. The manager Cali is amazing, so friendly, and the facility is super clean and new. Would highly recommend coming here (or don’t and I can gatekeep it!)

Expérience fantastique: Wow this gym is amazing!! Updated fresh look, so much space and the equipment is all new. There are a good number of washrooms with showers and even two change rooms. Definitely the best Anytime fitness in Edmonton! ❤️

Expérience fantastique: Reopened and renovated! Meets my needs! I really appreciate the low lighting! Resembles the classic Vince's (Gironda's) Gym! Dim lighting makes your workouts more effective (Vince's teaching)! There is excellent use of the space. This location is class! Check it out if you want optimal results!

Expérience fantastique: This anytime fitness location is well maintained, clean and the has good vibes. The manager Tony was very kind, welcoming and helpful of concerns I had over another anytime location. Through out my time there I seen the manager Tony cleaning different areas of the facility which shows his passion and dedication to the gym and its cleanliness. Although it is much farther than my usual anytime location, I will be making the journey to this anytime gym from now on. Great job, Tony!!

Expérience fantastique: Beautiful gym under new owners, staff is amazing and open 24 hours

Expérience fantastique: Was super excited to see this location re open, beautiful location and new owner, new equipment, they are trying hard to get the members without access caught up as they are transitioning, but give the staff your name and number and they will keep you in the loop. If your fob is not working like mine was , i was able to at least come for a workout during staffed hours.

Expérience fantastique: Good location and layout of the equipments ,, just hoping they will fix the few equipments like the cable machine and few others, and thank you for fixing the gym equipment, I replying after from my last message,and obviously they care to listen and act accordingly to the feedback , also good friendly staff as well,, anytime fitness Strathcona has reopened and a few changes and nwer equipment is very good and the staff are friendly ,

Expérience fantastique: EDIT JUNE 2025: Finally, there are competent owners here! Iit's spacious, well-lit, and well-equipped. With the refresh, it's especially nice now. As something of a gym snob, I'm loving the space.

Expérience fantastique: The new renovation has turned the gym into a fantastic place filled with brand new machines, equipment and just overall a more cleaner and tidy place. 10/10.

Expérience fantastique: Great gym, good service, good machines, very nice and clean

Expérience fantastique: Anytime Fitness in Old Strathcona is honestly such a great gym. It’s super clean, has all the equipment you need, and being open 24/7 makes it really convenient no matter what your schedule is like. The staff are always really nice and chill, and the whole place has a welcoming vibe. It doesn’t feel too crowded or intimidating, even if you’re just starting out. I definitely recommend it if you’re looking for a gym that’s friendly and easy to feel comfortable in.

Expérience fantastique: This gym is the definition of clean and spacious.

Expérience négative: Not the best value. Dirty, small, no classes, lots of broken small and large equipment

Expérience négative: The gym facilities are inadequate, and lack professionalism. The staff does not clearly explain the terms and conditions. Important terms should be highlighted during the signup process which they didn’t. Additionally, a key cancellation criterion is buried in the 'auto-renewal policy' instead of being clearly stated in the cancellation policy. Extremely expensive in comparison to the services provided. I am highly disappointed with my experience.

Expérience négative: Change guest policies without informing patrons, make it a hassle to bring any guests at all

Expérience positive: Overall it’s a decent gym, there’s a few things I like and a few that I don’t. The good stuff is it’s got a good selection of equipment and also if you’re looking to have a personal trainer then this is going to be a great spot for you.The location is pretty central which for me is helpful. I also find it’s never super busy which is a problem in the larger gyms. There’s space to do core work and several squat racks as well. The staff have always been pleasant to deal with too which is nice! There is a few bad things though, the cardio equipment doesn’t have the TV functionality, well the functionality is there but I guess it’s not set up or not being subscribed to so you’re stuck staring at a wall or blinds for a your whole cardio session, at times it’s very hot when the sun is coming in those windows too. The new century park location has it on their machines but this location doesn’t. Cardio can be boring, the distraction helps! The upholstery on a lot of the machines and benches are cracked and past being worn out but maybe replacing the equipment is in this gyms future plans, again century park has brand new equipment so this was a tough comparison when I came here. Last thing which is concerning is the last two mornings I went and the towels for spraying and cleaning the equipment were all gone. Both mornings. So now I have to either dig out a dirty towel someone’s used to clean their sweat with or I have to be the guy who doesn’t clean the equipment when he’s done with it. Both are not ideal really. Overall it’s a solid gym just has a few things that could be worked on but most gyms do. I’d recommend signing up here!

Expérience négative: My locker is locked with the key inside my bag, the locker instantly locked when I accidentally closed it. I was trying to find support but no one was available to help out

Expérience positive: The facility is well maintained and clean. There is a decent selection of equipment, with a few more machines I would rank it 5 stars. Overall, it's a good gym.

Expérience fantastique: Austin was very helpful going over different membership options for anytime!

Expérience fantastique: Zaq is the best trainer I’ve ever had, he genuinely cares and is extremely qualified and amazing at what he does. if you need a personal trainer, look no further than Zaq. Overall the gym has a positive environment and cleanliness so it was a good combination. The gym is never too crowded and everyone is respectful. Would definitely recommend

Expérience négative: I'D GIVE 0 STAR. The equipment was good. The gym had easy access but was a bit small. However, you need to buy a non refundable plastic fob, which isn't cheap. And 3 years later, I found out they sent me an inaccurate bill on my credit report after I canceled the membership during covid time (2 month advance notice at that time), and I was unaware of this information until now. I DO NOT recommend this gym for charging you sneakily behind your back and reporting it to COLLECTIONS for 189 dollars and ruining my credit scores. If you still like to go here, make sure that they don't charge you anything extra even after you cancel and be prepared not to hear about it. Based on other Google reviews, I am not the only one being scammed. Someone tell me the owner's name because I want to sue . If you want to get rid of collections, pay through a COURT, NOT AN AGENT because they won't get the money without suing.

Expérience négative: Would NOT recommend this gym. A year after cancelling my membership, I find out from a derogatory mark on my credit that they had still been charging me. After contacting them they claimed that they had called, emailed, and mailed me about it none of which was true. Real scummy guys, and after reading some of the other reviews it seems like this happens pretty frequently. Edit: Now they’re trying to tell me that I told them I was deceased?? As hilarious as that is, that obviously never happened that is literally INSANE and just goes to further show this companies unprofessionalism. And even if I did tell them that, that makes it even more messed up that they would still be charging me! Please send over the proof of this as I’d love to see it. There’s no resolving anything, the derogatory mark is on my credit and it’s not going away. Edit 2: I did not receive a single call, email or physical piece of mail throughout this entire ordeal. The only explanation I can think of is that I signed up using an old phone number and someone was responding in my place. I never opted out of any forms of communication and I certainly never claimed that I was deceased. This still doesn’t explain why I was told that I had been sent emails and physical mail when I emailed about the derogatory mark. I was also informed by collections that it wasn’t possible to remove the mark from my credit.

Expérience négative: The cancellation process is such a nightmare it made me get fat again.

Expérience négative: I've had a disgusting experience here. So far, I've signed up a total of three friends for this gym. I'm leaving a picture of myself because I'm afraid you won't read my writing. Remember me? I worked out with two friends two days ago. They were beginners who didn't know how to exercise. So I taught them how to exercise and made them pose so they wouldn't get hurt. But then a coach approached us and told us to stop teaching. So we explained to him. "We are friends. didn't pay me anything. And I worked out with them. What's the problem?" I explained to the coach, but he just kept telling me not to do it. So I visited Anytime Fitness in a different location, explained what happened that day and asked what was wrong, but the guy who worked there said there was nothing wrong with me. What are the criteria for coaching? Should I just leave it even if my friend is exercising the wrong way? Who the hell sets that standard? I don't get paid by them I just did it with them during my workout time. Did I stand still and instruct them to exercise? Check out Cctv. I worked out with them. It's a matter of course. Because many couples come here to exercise. In normal cases, men teach women how to exercise and fix their posture. This is what it's supposed to be. But what right are you ordering me not to do it? Have I ever taken away your customers? I rather invited three people here. They all signed a year's worth of contracts. I didn't hear anything like this when I joined. The blonde woman manager who works at the counter always looks unhappy. When I ask a question, they look at me without answering for about five seconds. What the hell is wrong? Take a look at the Google review of this gym you run. Many people are unhappy with the employee's attitude. You are adults over 18 years old. I want you to work responsibly. You're just service workers. You should not be rude to customers who pay to use the gym. Okay?? I'm not a good person by nature. I can't speak English directly because I'm not good at it. So I leave a message here. Make sure you read this. (And lastly, I'm going to keep going to this gym, because I signed a one-year contract, and I didn't do anything wrong to you guys. And please don't talk to me if you see me. It's very, very, very unpleasant. If you have anything to say to me, please leave a comment here.)

Expérience fantastique: The 24 hour access is great. Staff are friendly and the range of equipment and space make it a great place to work out.

Expérience positive: I have been going to this gym for about a year. I relocated from Kingsway location. And I do really like equipment here, I feel there is definitely more. There was also some new equipment I’ve never seen before so asked a staff member Sydney if she could show me how to use it and she kindly did ! The only reason I am not giving 5 stars is because on 3 different Sundays I came and there were no clean rags available to wipe equipment, that was kind of icky so I decided to go home.

Expérience négative: It’s been terrible I have been trying to renew my membership since forever ! I have an anual membership and they turn off the automatic la renewal I tried for many days to renew including today but the lady seems to always be busy to renew my membership , she canceled to me on Friday , Saturday ( she is too busy ) and to my husband today Monday so I have been for several days without going to the gym Come on anytime ! I want to give you my money for an anual membership ! Let me sign up Also I don’t even mention I had to wait in -40 degrees until she says she is too busy ! All day and today they are open till 10pm ! It’s 4 pm currently

Expérience négative: Called about prices. Went in to sign up and was quoted a substantially higher upfront price. I pointed out I could walk 30 minutes south to another Anytime location and sign up for 1/3 the upfront, and use this facility anyway. Girl tells me: "It's a franchise, we all set our own prices". WTH? McD or Starbucks or ..., price is the same everywhere, and they don't bait and switch. Aside from this weirdness, OK, it looks like a nice enough place equipment-wise.

Expérience positive: Good service

Expérience négative: Apparently, non-residents can not use their facilities. They should make this clear while setting up an appointment. Personel was not helpful at all. Terrible service.

Expérience positive: Perfectly adequate fitness facility. Has three squat racks, two deadlift platforms, pull up bars are part of the squat rack. They keep the place clean and the equipment is in good condition.

Expérience fantastique: I trained with Sebastien for multiple sessions and he managed to meet most of my personal goals in a short span of time. Seb was an extremely empathetic, knowledgeable and an amicable trainer to work with. Highly recommend his services if you are looking to change your body, gain strength or rehabilitate.

Expérience négative: As predatory as they come. They will silently keep charging your credit card for years after your contract expires, when you try and cut off the parasitic outflow of cash they then claim you owe them a bogus fee. However they will never respond back to your emails, instead they will keep sending ever more threatening emails acting as if the emails you sent them never existed. Then they will send your bogus fee payment to collections all in the span of a week and never once attempting to actually talk to you. It's not like you can go in and talk to a real person anyways because no one that 'works' there is ever there. Once they have access to your money, they won't give it up easily.

Expérience fantastique: I love this gym. Open 24 hours a day! And the space is colourful and very clean. The equipment is top notch and they even have a stretching room with lovely wooden floors. Im very happy to have a place this special.

Expérience fantastique: This is my favourite neighbourhood gym! I’ve been a member there for 3 years. I’ve since moved out of the Strathcona neighborhood but I won’t workout anywhere else. The gym is comfortable, and well run. Great equipment and friendly staff who are always willing to help. I personally trained with Zaq Thompson for over a year. I’m a mother of two. He’s been amazing in helping me to get my fitness goals back on track and my post baby body back into shape! ***A personal note to all the moms out there who might be looking for a trainer, go seek Zaq out! He gets us!

Expérience fantastique: Hands down the best gym for me , it’s quiet and everyone is helpful . Zaq was my trainer for about two years and he made me work ! He was motivating , caring , made me laugh and feel comfortable . Sometimes life gets the best of you some days and I’d find myself crying in the middle of the gym and he would take the time to bring me to the staff room and hug me till I was okay , you really couldn’t find a more caring and knowledgeable individual than him and I highly recommend him as a trainer there ! Only reason I left is I moved to Victoria .

Expérience fantastique: Signed up with Sydney about a year ago and she made everything exceedingly easy and accessible. Since then, any questions or concerns that I had were met with hospitable ease and I felt very included and comfortable all the time. Though I would love to continue to use the gym itself, I have recently moved into a place with a very extensive facility. If the opportunity ever arises, I will be sure to recommend this place!

Expérience fantastique: I started coming here several weeks ago and am absolutely loving it. Great gym in prime location, and the staff are amazing. Had a personal training session with TJ and he was kind, informative, and professional. He showed me some new exercises that will help me work towards my fitness goals going forward. Definitely happy I joined here:)

Expérience négative: I am giving two stars to this place. The gym itself is nice and a decent place to workout. Its not that spacious compared to bigger gyms but it lets you get a work out done and during slow hours, its a good place for gym new-bies. The reason I give it a 2 star is the staff. Although sometimes the staff can be helpful, there is this one blonde lady who is shockingly rude. She talks to you as if its a burden for her to help you. She reminds me that stereotypical rude teen daughter. she sits in the office on her phone and when I went in to the office to sign in a friend i brought in as a guest, she insisted that she had to charge me extra $... only for me to later learn that members are allowed guests for free a few times. Another staff member had to fix the charge for me. She speaks with an attitude and is really discouraging to come back there again. I will be cancelling my membership due to this individual. Any other AF is better than this location.

Expérience fantastique: Five Stars! First off, the gym is bigger than it looks from the front. They had all the equipment that me and my son needed. The best of all, was how we were treated by Austin! He was so helpful and informative! I will return to this gym and join mostly because of Austin’s professionalism & integrity. ⭐️⭐️⭐️⭐️⭐️

Expérience négative: Its a regular gym and the facility is pretty standard. I’m giving it one star because of the staff. I went today for an appointment because I was interested in joining the gym. I called them once i arrived to let me in. My appointment was with sydney (blond girl) and it was the worst service I’ve ever had. She made me feel as if I am a burden! I asked her to show me around and get me know the facility and the services they have. She was walking very fast dragging me behind her, talking fast and i can barely hear her, no eye contact and as if she wants to throw me out as quick as possible! Because of the rude staff, i’m not joining this gym although it was the most convenient for me.

Expérience négative: I wish I could give 0 star! I had set an appointment for 4:30 pm. I arrived 5 minutes earlier and the staff opened the door for me at 4:35 and said nothing. He went direct to the office and made me waiting for more 15 minutes! (I was understanding nothing). Finally, the staff (with a horrible bad mood) approached me and said that they had a double booked appointment (!?). Still not understanding what was going on, I asked if it would be possible to know about the prices. Again, with a horrible bad mood, the staff showed me the prices. My Gosh!!! Super expensive!! Even if it was cheap, I really don't recommend AF. The atmosphere is not good at all. And, more importantly, the staff that "helped" me seems to be always in a horrible mood. Nobody deserves this kind of treatment. I ended up joining Planet Fitness (I just gave 5 stars to PF - great atmosphere, affordable and the staff are amazing!).

Expérience négative: The staff there was so rude. The worst anytime fitness spot ever~

Expérience fantastique: A perfect gym that's always clean & tidy with respectful members and great staff. 10/10

Expérience négative: If you would like to go to a gym where the employees stare at you and make you feel uncomfortable I hear this is the gym to go to!! And then when you would like cancel cause you dread going there they will accelerate your payments and take you to collections!

Expérience fantastique: I have been a member for 4 years and this gym is fantastic. The facility is in impeccable condition and cleanliness with great staff and trainers.

Expérience négative: I would give 0 star, if I could. Staff is very rude and disrespectful. They dont follow covid protocols and they dont enforce it. They pick on some people and tell them to wear mask while their own personal trainers and students dont wear mask. Stay away if you want to be treated respectfully.

Expérience négative: I wish I could give 0 star. Pathetic customer service. I went there to sign up for the membership. I met Sydney. She opened the door and staright went to her room . I was confused what to do next. She was in rush and didn't want to give me the contract to read. I wanted to see the cancelation policy before I sign the contract. She said headoffice handles the cancelation but I'm pretty sure they have the policy on the contract. She didn't show me the cancelation policy . I ultimately gave up and didn't sign the contract.

Expérience négative: Awful experience. I wanted to join the gym and booked an appointment for 3 o clock. I live at 112th street 82 avenue and had to walk in -27 degrees all the way for my appointment. I was there sharp at 3 pm, but no one was at the gym to let me in. After standing outside for 10 minutes, I decided to give the a call. The gym manager didn’t pick any of my calls. I have attached the screenshots. Finally, I saw someone getting out of the gym and was able to get in. When I explained the entire matter to the manager, she refused to own up that I called the facility at all. She refused to accept that I was outside the gym for my appointment. She didn’t care the inconvenience I had to go through to make up my appointment. She didn’t give me any appointment for the same day. I wasn’t Infact willing to wait. The gym manager needs to do a better job and they have to start appreciating customer’s business. This is how her salary gets paid. Number one rule during covid is that never take your clients for granted. You are doomed, if there are no customers to pay for your services. Update ( Jan 07): Matt is the owner of the concerned anytime fitness branch. He contacted me, listened to my problem in detail and promised that he will look into the matter. He was patient and professional. This is everything that patrons ask for customer service. I think that Matt is doing everything he can for the clients. It’s just some employees who don’t take their Job seriously. Even though I didn’t have the best first impression, I would still give anytime fitness strathcona branch a try. Thanks to Matt.

Expérience fantastique: My personal training sessions with Seb have made going to the gym something I look forward to for the first time ever. He has an infectious positive attitude and energy. Strikes a great balance of being demanding while making the sessions enjoyable. He has been great at adapting to pre-existing injuries that I'm struggling with and helping me to rehab/strengthen them.

Expérience fantastique: Fantastic location located in busy Old Strathcona! Great atmosphere with lots of different kinds of gym enthusiasts. Bright, spacious with a variety of equipment to utilize. This is also a coaching club, providing opportunities to work and train with certified professional trainers.

Expérience négative: I moved to Calgary, and I tried multiple times to cancel my membership with this gym but their third party financial services company kept taking money out of my bank account. They went so far as to send me to collections for $216 when I hadn’t been at their gym in months! I now have a mark on my credit for a debt that I do not owe after being harassed by a collection company. I tried to explain that I canceled months ago but no one would help me. Dealing with them to try and fix this was horrible. I definitely do not recommend this gym.

Expérience positive: For a work-at-your-own-pace kind of place this is fantastic. It's not usually too busy so you don't have to wait or wait long for machine use. Usually within a day for emails, but not great luck with calls. Bathrooms are outfitted with showers that work fantastic and are spacious. They sometimes run out of microfiber cloths to wipe machines down so it's almost better if you bring your own. The machines are clean in the areas you interact with (seats, handles, weights) thanks to fellow patrons. No bad interaction with anyone; staff, patron, or otherwise.

Expérience fantastique: A perfect gym that's always clean & tidy with respectful members and great staff. 10/10

Expérience négative: UPDATE: This place has recently been taken over by new owners. That of course means a few changes, some good, and some not so good. Firstly, I can say that if given the respect by ways of communication, I would have just let these little things go. First noticeable change, new faces, no introductions, but they’re there. Then equipment is being moved around the place, great! They’re cleaning the place thoroughly! Next, no more towels… sometimes they run out of clean towels, no big deal. On my way out I asked the new staff about the towels. They responded “oh, it costs too much to clean these towels, so we’ve stopped towel service.” I asked if they sent out any notices or posted any signs indicating this change. “Nope, but we’re working on an email.” Now over a month later, I still haven’t received anything by means of a letter, email, sign posted in the facility. Nothing. I can adjust to change, but give me the respect and let me know about the change so I can plan accordingly. The building itself is in a great location, however the lights have been burned out for over 2 years, since I started training at AF. The bathrooms seem to be clean, at first glance it looks clean, but the closer you look, you'll see the built up grime under the sinks, and in the corners. It seems as though the staff do the best they can with what they're provided, but a good deep clean by professional cleaners would be a great touch, and give that sense of care from AF organization. (I've brought up these issues to the staff, and they've forwarded to their bosses, but nothing seems to change.) I have since switched to the Allendale location, where I am treated with respect. A huge change is the amount of regular clients that used to attend this location have all switched to Allendale. Even several of the trainers have left this location due to the new staff, not treating their workers/trainers with the respect they deserve. This location is no longer inclusive, by means of pride flags, community sports teams, events. Etc. I would stay far away from this place, and find any other location within the Anytime Fitness brand.

Expérience fantastique: My absolute favourite anytime fitness gym to go to. They always have lots of equipment available the staff is super knowledgable super friendly. They’re located in such a convenient area as well which makes working out and running errands perfect for me with my busy schedule. Would highly recommend everybody that can check out this location

Expérience fantastique: Fantastic location located in busy Old Strathcona! Great atmosphere with lots of different kinds of gym enthusiasts. Bright, spacious with a variety of equipment to utilize. This is also a coaching club, providing opportunities to work and train with certified professional trainers.

Expérience fantastique: The club is clean and well kept. Trainers are very enthusiastic and the front end staff are friendly. Efficient layout of equipment and the location is well placed within the community. There are numerous reasons people join a gym. For some of us, it's about packing on muscle to improve strength. Other members may be looking for a more natural energy boost than caffeine. And some simply want to treat their body with respect. This gym will help you fulfill all of these reasons.

Expérience fantastique: I had a fantastic experience Austin was very helpful he answered all my questions about the gym and what’s going on. Also it is very clean and organized keep up the great work =D

Expérience fantastique: Best Anytime Fitness gym in the city with the best staff. The gym itself is large and has a variety of equipment, including three rigs to squat or bench, plus two deadlift stations. All spaced out nicely. Large turf area compared to other locations, plus free lockers with keys. They follow protocols and supply clean rags + spray bottles for individuals to wipe down equipment before/after use. I’ve really appreciated their focus on sanitization during Covid. The facility itself is great as mentioned, but the staff are really what make it. Front end staff are helpful and pleasant and the trainers are fabulous. Head coach Zaq and the rest of the trainers work hard to make the gym feel like a community, while still giving you space to do your own thing if you prefer. They are willing to help and offer advice to all members (not just PT clients) and they are extremely friendly and approachable. Been coming for a few years now and have tried other AF locations. I’d definitely recommend this gym compared to others, especially for those just starting out as you’ll feel comfortable here.

Expérience positive: *Updated with photos of the only real issue at this gym…* Regular gym we use. Probably the best Anytime location, although the parking lot is kinda sketchy at times. The gym itself looks small, but everything is spaced out well and you have room to manoeuvre and do your thing. Three squat racks/bench press stations, plus a lot of benches for free weights. Some small turf area and a sled for pulls/pushes. Even has two deadlift stations and weight racks right in front of it. Mini studio area for stretching or whatever, although I wish that red bike was taken out of there and put somewhere else, as it takes up a lot of room. Best thing about this gym are the complimentary lockers with lock and keys. The only downside I’ve seen so far are the bathrooms could be cleaned more often, especially on the weekends. Otherwise, the bathrooms/change rooms themselves are great to use and have benches to sit on. You also have plenty of clean rags and spray bottles for use and wiping down your machines/equipment when you’re done/before use. Really convenient. Clientele are also a big plus; I find the other users here are more of the “mind my own business” type and don’t do obnoxious stuff (IYKYK).

Expérience fantastique: The Terrance trainer there is a real gentleman I’ll definitely be coming back just for his service and Charisma he’s amazing always saying hi to everyone there and helping them out with Techniques and advice!

Expérience fantastique: Great clean gym, I found all the equipment I needed and whenever I couldn’t find someone the front desk or trainers helped me

Expérience fantastique: Amazing gym! Has everything you need and the staff & trainers are awesome! Keep up the great work

Expérience fantastique: Big fan of this gym, extremely clean and the front end staff Austin and Sydney are super friendly and nice. Both were able to help me out starting and the trainers are extremely friendly. The range of equipment is nice. Only thing I would want is a heavy bag or more spin bikes

Expérience positive: After going for a bit, this is a great gym, love the equipment and the staff I met were very nice, but I'd just advise everyone to avoid the sales staff Austin. He gave me much higher bi-weekly prices ($5 difference, so $10 more monthly) than other staff that helped me set up my membership, and kept trying to upsell me on a whole bunch of things I made clear I truly did not need or want. He was extremely condescending, and I am thankful I did not have to deal with him any further. Again, love all the other staff I met, everyone has been incredibly kind and supportive, which is why it's so surprising they have someone like Austin as a part of their team.

Expérience fantastique: Great packages. Great staff

Expérience négative: They broke my cancelation contract, by taking the last payment out three months after cancelation. They then ignored me and refused to even work with me to resolve the issue

Expérience fantastique: Well equipped. Well maintained. Decent price

Expérience négative: Extremely difficult to end contract. Funds were still getting taken from my account after ending my membership. I went to see the manager at least 5 times before he got back time to me through email. I honestly believe they did that on purpose. Scam artists!!!

Expérience négative: Rude and unprofessional staff. I wouldn't recommend. Also, sign up for other anytime fitness gyms that offer more services save money.

Expérience négative: Want to cancel due to being overcharged for the past year with regard to the COVID closure dates, but apparently due to being closed, they have turned off their email systems, using the government mandated shutdown as an excuse. I must have missed the part of the government mandate that prevented them from answering emails? This is fraud!

Expérience positive: Decent location. Staff doesn't bother you. Spacious and good freestyle rec room for dance or yoga. Mostly clean and very visible lockers with your own key to make it easy and feel secured.

Expérience fantastique: The Regional manager was great to deal with! She was friendly and polite. She also explained all the new covid protocols so I could understand clearly how to keep safe and keep others safe. I'll definitely be going back soon!

Expérience négative: Haven’t heard a peep from these guys in 7 months and I notice a membership charge on my credit card yesterday. I call to see what’s going on and basically got “Don’t like it?…tough. Oh and we require 30 days, that will be another 50 bucks, sorry rules are rules.” Safe to say I’m done with Anytime Fitness for good. Hope it was worth the 100 bucks.

Expérience fantastique: I had the pleasure of joining this Anytime Fitness in its early days - i was surprised by the spaciousness inside - and as the months passed - how the equipment changed, upgraded and improved the atmosphere - then, the staff changes happened and more and more warm, welcoming trainers and now JT manager joined up - to increase the atmosphere. And lets not forget Austin who was instrumental in making things easy for me - its a great location - everything you want in a neighborhood gym - from staff, to cleanliness, to variations of equipment - I have enjoyed my time here!!

Expérience négative: I am extremely unhappy with this branch. I had prepaid for the months that the gym was closed due to covid, and they are refusing to refund me. Normally it would roll over, but because I moved and no longer live within a radius of an anytime fitness, I needed to end my membership. I pre-paid around $600 and was only able to go to the gym for a couple weeks. I also called and left messages and they never got back to me. Very poor customer service, I do not recommend this gym to anyone. I will update if they ever refund me.

Expérience fantastique: Canceled a while back but to to a error was charged again when gyms reopened. Left a voice mail and was called back in quick order. Staff were able to solve the issue easily and with no hassle on my end. When I went the gym had everything you needed.

Expérience fantastique: Super friendly staff and clean facility! Not too busy so it makes members feel comfortable especially during covid. In a great location as well. Props to the staff for creating a welcoming and safe environment

Expérience fantastique: The staff any Anytime Fitness Old Strathcona are friendly. The facility is well maintained and very regularly sanitized which means a lot during the pandemic. The policies in place to maintain social distancing when combined with the sanitization practices makes me feel comfortable. Would recommend to anyone.

Expérience fantastique: I really love this facility, and the staff are all very friendly, helpful, and flexible. You get a lot for your money when you sign up for this gym membership too! I highly recommend.

Expérience fantastique: I love this gym! I have been coming here for 3 years basically every day. I can't recall a time when the bathrooms were messy; the gym is always clean, especially now with extra COVID cleaning protocols in place. I love the inclusive atmosphere (LQBTQ friendly), and I have never been made to feel uncomfortable as a woman. Great selection of equipment; I never have a problem getting a turn on a machine or rack. Staff are very friendly and helpful and greet me by name. Made some great friends with other patrons too. My home away from home!

Expérience négative: Was at this gym for a while and was good clean and lots of equipment selection. My issue is their system and customer service now - I moved away and have been trying to cancel my membership for months. I left voice mails and no support. I went in today after a long drive and the person in the office just seemed annoyed and gave me a number to call. I called the number and an automated voice just took me in circles. Still having issues..

Expérience fantastique: Nice gym in a great location. Signed up for my membership a few months earlier with the regional manager JT who was lovely to deal with and walked me through my options and addressed my concerns. Gym itself is clean and well organized. Trainers are also great and flexible with scheduling which I appreciated.

Expérience fantastique: I joined this gym a few months ago and I couldn’t be any happier. I am greeted by the regional manager and staff by name and having that sense of familiarity is wonderful. I have an amazing and experienced trainer who knows exactly how to motivate and the results is astonishing in such a short time. I have gone to different gyms and had memberships / trainers at other facility but by far Anytime Fitness Strathcona has been my favourite. With covid, the staff is constantly cleaning and making sure there is sanitizers available. The equipments, bathrooms and the whole facility is cleaned and sanitized which is extremely important.

Expérience fantastique: This is cleanest AF, I have visited thus far, I believe theres 5 showers/bathrooms at this location, this is a very large location, well kept and great parking layout, with a food and snacks available in the immediate shopping complex as well directly across the street is the best health foods in Edmonton

Expérience fantastique: Awesome gym... great staff especially JT...She always greets you with a smile and takes upon herself to know everybody's name. She is for sure the gym's MVP!

Expérience fantastique: I love this gym. Lots of space, awesome staff and a very positive vibe. There are all levels of fitness types, and lots of support for beginners. What are you waiting for?