ARQ Mountain Centre

Expérience fantastique: Best coffee ever. EVER. Amazing friendly staff.

Expérience fantastique: I want to make a shout out to an amazing staff member with the leg tatoos, sorry didn't catch your name, but he was working the desk July 21st at 3pm. The place was a zoo! The noise level was high with happy children and the impact gun as the pit was being reset. I came in with my Nero divergent client who upon coming in covered his ears. The staff was super accommodating and apologized for the noise and business. We weren't sure how long we would stay due to the high traffic. Within 15 minutes of arriving the noise of the impact quit. Slowly the gym quieted down as family's left. We were able to stay our whole session and have a great day. This staff member has been super helpful everytime I come in with a Nero divergent client. He is amazing! Thank you for your acceptance, accommodation and friendliness.

Expérience fantastique: Excellent place to go to with your children! Fun place

Expérience fantastique: Needed an indoor activity for the kids and this was great. The kids play area was perfect for a toddler and kindergartner, and I think the climbing walls definitely peaked their interest. Very fun!

Expérience fantastique: 1st visit was fantastic. Had my 2 young kids 4 & 5 and they loved it, harnesses were easy to fit and the safety system is super safe and user friendly. Staff was awesome and very friendly. Great value all around and great vibes in the place. Will be back 100%

Expérience fantastique: Huge climbing centre for all ages. Big walls, Kilter board, bouldering walls, kids play zone. Coffee and snacks for kids and grown ups. We really appreciated the all ages approach, friendly staff, and huge space/variety. Strongly recommend!

Expérience fantastique: Really cool place!

Expérience fantastique: This is such a great place to get the kids to let out their energy. Love the jungle gym set up, so there is more for them to do then just climb. And the staff is very knowledgeable and friendly.

Expérience fantastique: We took our kids here for a rainy day; aged 0-7 they all had a blast playing and learning how to climb.

Expérience fantastique: We have had such a fun and welcoming experience every time we visit Cranbrook. The prices are super fair, we just get the half day pass (4 hours worth) which is perfect for families. The iced mocha is good, and you can bring your own water bottle. Hunter who works at the front gives super helpful tips for beginners and is super friendly and reassuring for those afraid of heights! Overall; Arq is safe, tidy and great for burning energy, for kids (and parents) when you're in town.

Expérience fantastique: From out of town, stopped in for some climbing with our kids. Great gym and super accommodating staff.

Expérience fantastique: great little setup. nice boulders

Expérience fantastique: Great place for the family. Had their deck open, which gives a nice open-air feel to the place. They serve a great American, and the younger kids enjoyed the playground while my older and I did the walls. Very versatile place.

Expérience négative: Used this place once and got ropped into a monthly subscription since it was only double the price for one visit. After months of not using the membership at all I finally made it in person to cancel but being March 3rd I'll be paying in April as well now. It is what it is but after months of not using a membership it'd be nice to not have to pay to not go for another month.

Expérience fantastique: Had the grandson's birthday here. Excellent time for everyone. Great friendly staff and awesome environment. Would definitely do again.

Expérience fantastique: I got so high there

Expérience fantastique: We just had my granddaughters third birthday here. I can not say enough about the staff and environment. The kids had a blast. The young man assigned to our party, Giddeon(sorry if I didn't spell this correctly), was amazing. He was so accommodating, happy, and energetic. Thank you for everything.

Expérience fantastique: Great Place to Climb lots of variety

Expérience fantastique: Great place for all ages. Great little kid zone that I wish was bigger but it's still fun. Always fun rockclimbing. Knowledgeable staff.

Expérience positive: A little pricy but the kids area is great and the staff is nice!

Expérience fantastique: Great projects

Expérience fantastique: My son loves the climbing camps on Fridays.

Expérience fantastique: Fun place to visit, the kids love going. Caters to kids of all ages whether they want to play in the kids area, climb or take a class.

Expérience fantastique: We were in Cranbrook for the day and Climb ARQ had something to keep our teenagers and our toddler entertained for two hours and great coffee to keep the adults happy. The staff were so friendly, welcoming and accommodating.

Expérience fantastique: Very fun and exciting! Definitely coming back :) The staff is so sweet and kind takes care of exactly what you need. Very well priced for a students.

Expérience fantastique: Had my daughters bday party here, the girls working here were very kind, knowledgeable and very good at what they do! Fantastic place for the kids! :)

Expérience fantastique: Just recently heard about this place, so we decided to check it out (im not a climber but I have a toddler who loves climbing) It was brilliant and super impressed. They have a coffee bar and snacks, a seating area, it was very clean and they also sell climbing gear. The person who helped us on the front desk was friendly, knowledgable and enthusiastic. Will defo be back when come to Cranbrook!

Expérience positive: Amazing space to play but VERY grumpy staff. Rude to kids and unfriendly, especially the female. Disappointing customer service and staff. Management should consider hiring new staff. Everything else was great!

Expérience fantastique: Great place for birthday party's! The staff is super helpful and great with the kids. The pice is good too!!

Expérience fantastique: Travelled 4 hours to come feast my eyes on this cool place!!! Has to be cool if my bestie Sara will work here. What a great place to visit xx I’ll have to bring my 6 kids they would love it. Get it baby ❤️

Expérience fantastique: The Arq has been an awesome facility for myself and my family. The kids area keeps my girls playing hard for sometimes hours, depending on how many other kids come through the door. Good wholesome free-range fun for them. There are enough amenities there to make a visit that long comfortable. I slip in a few climbs on the auto belays and usually a quick session on the cardio machines. Makes my day feel accomplished. Kids are happy and Dads happy. Definitely recommend it! They've done a few upgrades and updates, so if you haven't been in a while the space is better than before.

Expérience fantastique: The 9 year old and 12 year old granddaughters loved it, as they always do.

Expérience positive: Really cool experience, a great place to let your kids have fun and exercise and wear them self out all in one place

Expérience fantastique: Fantastic spot. The staff are always friendly and the facilities are top notch in pristine condition. The kids area is a godsend

Expérience fantastique: Fantastic facility for kids and adults.

Expérience positive: Nice staff! Fun place to hang out on rainy days!

Expérience fantastique: Fantastic facility. And have some actually challenging climbs for the autobelay. Would definitely recommend for anyone visiting Cranbrook

Expérience fantastique: You gotta take your kids there you can go to its great there stuff for all ages as young as 4 It's clean there's food and a coffee bar so much fun love it kids love it and you can take a break if you like very friendly

Expérience fantastique: Super fun place, really nice gym!

Expérience fantastique: Super fun way to get a full body and especially upper body workout.

Expérience fantastique: We are visiting for the area for 2 weeks and needed a place to exhaust our 2 year old. This is the place! Huge kids climbing contraption, great for all ages (parents too! but snug corners) The rest of the place looks like it would be fun to climb on for older kids/ adults. Great staff and a coffee/ tea bar too! So happy we found this place!

Expérience fantastique: Great for kids

Expérience fantastique: Amazing gym, clean facility and friendly staff. They run a sweet place. THERE IS AC IN THE SUMMER!! Great place if you're a crusher and want to train, new to climbing, want to spice up your dates or want to go for an outing with the fam.

Expérience fantastique: Kids always have so much fun! The Italian soda is also a hit ! Nice to get out if the rain and have something fun to do

Expérience fantastique: Busy, clean, pumping spot. The kids program is awesome. Get some!

Expérience fantastique: Great selection of routes. Relax place with great people

Expérience fantastique: This place is amazing! My 6 & 8 year olds had a blast here. Very friendly staff, great experience all around

Expérience fantastique: Absolutely fantastic.

Expérience fantastique: awesome place I love climbing here I did the Everest challenge and had a blast awesome staff just great people shout out to my boy mat for doing the programs and just being there #arq4life

Expérience fantastique: Best climbing gym for constant progression seams like Everytime I go in there is a new route set or the same amazing people around having an amazing time! Great gym plan on going back many times! Don't expect to see these holds when you go

Expérience fantastique: I like climbing

Expérience fantastique: Great place to take the kids to play when the weather isn’t ideal outside. Good for all ages including toddlers.

Expérience fantastique: Amazing rock climbing and bouldering! Friendly staff and great atmosphere.

Expérience fantastique: Great place to take the kids to play when the weather isn’t ideal outside. Good for all ages including toddlers.

Expérience fantastique: Awesome fun and great people. Both kids (4.5&6.5) loved it. Friendly staff always there to help.

Expérience fantastique: Kids love it parents love it all around awsome

Expérience fantastique: Awesome staff, awesome place!

Expérience positive: Very accommodating

Expérience fantastique: Great climbing and super friendly staff

Expérience fantastique: Staff were friendly and helpful! Thoroughly enjoyed our experience. Warm regards from Fernie.

Expérience fantastique: This place is a great chill spot! Staff aren't bad either

Expérience fantastique: Great time for the entire family. Challenging for the kid and the experienced climber.

Expérience fantastique: This place is amazing for burning up that pent up child energy, especially during the winter. There is so much here for all ages, and everything is really reasonably priced.

Expérience fantastique: A blast was had by 50 kids. The coffee was great and service friendly.

Expérience fantastique: What a great space!!!!

Expérience fantastique: fun for everyone, awesome staff too

Expérience fantastique: Fun

Expérience fantastique: Awesome staff, awesome place!

Expérience fantastique: Good

Expérience fantastique: Has been a lot of fun whenever I've went and has never been to busy!

Expérience fantastique: Excellent place to exercise high energy children! They absolutely love it! And at the same time they develop other valuable skills, agility, strength, and self confidence. Well worth the price. About $30 for 2 kids to drop in and hang as long as they want. Comfy sitting area for lazy parents too. Drinks and snacks available. One of our favourite places! Go here!

Expérience fantastique: An Outstanding Facility with Exceptional Staff!" Cranbrook is fortunate to have a gym of this caliber. The facility itself is fantastic, offering a spacious and well-designed setting that caters to both recreational climbers and those with a competitive edge. The atmosphere leans towards the competitive side, and the gym regularly updates its routes, keeping things fresh and exciting. My only suggestion for improvement would be the density of routes per rope. Given the gym's relatively compact size, it would be great to see 4-5 routes per rope, rather than just 2-3. That said, Arq has demonstrated a consistent commitment to improvement, so I’m confident they’ll continue to refine and enhance the climbing experience. Overall, I still wholeheartedly give this gym 5 stars for its outstanding service, fantastic staff, and dedication to growth. Highly recommended!

Expérience positive: Great facility with seperate children's structure. Good staff

Expérience fantastique: Friendly staff, great facility

Expérience fantastique: Great climbing facility! Good layout with lots of relaxing space and fresh climbs for all skill levels! Excellent kids wall and play area! Brand new deck area to enjoy the sun!

Expérience fantastique: Great place for the whole family! Well thought out design. Cranbrook really needed a climbing place like this. Thanks

Expérience fantastique: Great workout that is tons of fun

Expérience fantastique: Drove 4 hours from Calgary because this place was highly recommended. Excellent staff, equipment, and climbing routes.