GoodLife Fitness Calgary Westwinds and Castleridge For Women

Expérience positive: I went to this location for almost an year. With your membership I figured out there are limitations on equipment's you are looking for. (Only if you are regular into weight training). The smith machine is always occupied, and if you wants to do 2 -3 workouts in it, you are making a long que for others. I wish there was one more smith machine and few more other machines like glute bridge machine, hack squat machine etc. I totally understand this might be due to limitation in space. Rest is 10/10.

Expérience fantastique: Well-kept gym as compared to other Goodlife locations.

Expérience fantastique: Ok

Expérience fantastique: Please add longer hours.. 6 am to 10 pm would be ideal.

Expérience fantastique: I love this gym

Expérience fantastique: I love this place, and I have always been my second home for the last 4 years. The girls are very welcoming. One gym with no judgment as it should be. Thank you for the support

Expérience négative: Look at hours seriously ripping off your pockets specifically weekends hours are like joke

Expérience positive: Really good

Expérience fantastique: I’m working with shaylee in good life fitness and she’s one of the best trainer and a very knowledgeable trainer and a very friendly. She’s always there to help with a smile.

Expérience négative: This place smells horrible and the women that work out in the gym can’t take care of themselves. They don’t know personal hygiene …it’s a breeding ground for bacteria. Used facial tissue’s in the machine? along with used chewing gum, thats always reassuring. The staff needs to let these women know how their dirty personal hygiene is affecting others and business.

Expérience fantastique: My Fiancee workouts out here am very proud of her

Expérience négative: This place charges me twice just to cancel. First I call them to let them know to cancel on the 15th but they tell me to email them. And after I email them they waited to long to cancel my membership and then ended up changing me on the the 16th and then the following month.

Expérience fantastique: Hack Squat Machine is missing for working out squats as it is women’s gym I’ll request if you guys arrange it help lot of clients. Otherwise gym is awesome feel very comfortable doing and instructors are all amazing and helpful.

Expérience fantastique: Great service. Staff is amazing. I would be great if weekend closing time should be same as weekdays. Just the timing should be more flexible

Expérience positive: Staff it great, one girl of them is super friendly and welcoming. Only concern is machines are dirty unfortunately and not cleaned properly

Expérience négative: The gym’s great…but it SMELLS HORRIBLE CAUSE NONE OF THE LADIES IN THERE KNOW WHAT DEODORANT IS ! I get it but how can nobody notice .. I had to leave and go to another gym cause it literally smelt rancid and rotten. Management please put up signs at least. Staff is great though.

Expérience positive: I wish the hours were more flexible in terms of openings and closing on weekdays as well as weekends. It would make it so much easier if gym was open earlier and would close later on by 10-11pm 7 days a week.Because the other nearest gym is 25 minutes away.

Expérience fantastique: Hello It’s been a month since I joined Goodlife Fitness Westwinds location and I am really enjoying my time here along with my workouts. The staff is really helpful and welcoming, equipments are always well maintained, everything is well organized. The cleanliness and hygiene is very well taken care of. I would specially like to thanks Annie who will always greet everyone with a big smile. She really works hard and always ready to provide her assistance whenever we need her. Overall it’s a great women’s only gym in Calgary.

Expérience fantastique: I love coming to this gym. Staff here is great specially Annie. She has a big smile whenever you walk into the gym during her shift. She always informs about promotions going on. Great service thank you!!

Expérience positive: Good staff snd clean facility

Expérience fantastique: I recently joined this gym and I have amazing experience so far.. staff member Anne she is the best, she made my experience great here. She showed me how to use different machines which I was not familiar with at all… I am so much comfortable working out in the gym and all thanks to Anne❤️

Expérience fantastique: Clean and smells good

Expérience fantastique: Just visited here and now I going to become member here

Expérience fantastique: Great Gym!

Expérience fantastique: Its for women preferably

Expérience fantastique: Just starting going here and the staff are amazing! Highly recommended.

Expérience fantastique: Great atmosphere neat and clean, the staff is super helpful and friendly. I would highly recommend it!

Expérience fantastique: Today BOLLY DANCE ADISHA she is a very good talented ,experience , good dancer with different moves and it's not about dance but also lots of cardio which is good for body move.....And step by step with neat ...... excellent job adisha keep it up....we want to see you again ....

Expérience fantastique: Heather is a great to talk with and is very friendly as well as all staff at this location this gym offers everything you need to workout out and more

Expérience fantastique: Recently I attended one of group fitness class at Goodlife fitness at Westwind location. Bolly X is the name of class. I just loved the class it's full body workout with great music. You usually burn 500 calories in this one hour class. Atisha G the instructor of the class was so good, full of energy and motivate others to move on her beats. She is the best instructor I have ever met.

Expérience fantastique: It is a great gym overall. I just have one concern. My regular working days are monday to friday so on Saturday Sunday alone, I have time to do a full body workout. The timings on Saturday and Sunday are very restricted so I would recommend if you guys stay open till 7pm atleast on Saturday Sunday, that will be great!

Expérience fantastique: I joined last Nov and so far this is the best gym. Staff are so polite and encouraging, always smile and greet you, Amanda, Emely and other girls. They are friendly and helpful whenever you need help or questions. I joined couple of Zumba classes by Monica and she is the best! Her class is fun! I am not only getting my body tone, but really enjoy her class. She is also very engage and friendly.

Expérience fantastique: I was amazed by heather and her teams customer service! Such an amazing gym to be at. The team here honestly makes you feel at ease and at home. Heather the manager went out of her way to resolve a billing issue for me and refunded me something she really didn’t have to.

Expérience fantastique: I love coming here to workout! It’s my favourite location and I feel super comfortable. The staff are extremely nice and welcoming. The manager is just amazing! She always goes above and beyond for the members and genuinely cares for everyone at the club. Super satisfied with everything at this location

Expérience négative: Put it this way… I left. If this is what a “women’s only” gym is, I’d never have started working out in the first place if I came here first. There wasn’t anyone at the desk when I got here. I walked straight in. Could have not even had a membership for all they know. It smelled like disgusting body odour throughout the ENTIRE gym. Machines are old, decrepit, loud, and dirty. I set one foot in the elliptical and jumped back off immediately. The stride is only good if you’re 12 years old. No room to do anything. Couldn’t even do a set in front of the mirror because someone else was there. I only can here because I was in the area and left 20 minutes in. I will never come back.

Expérience fantastique: Been here for years now and love this gym. The staff here are so nice and helpful. Also the management is really friendly. Clean place and staff is always trying to keep on top of the cleaning/ hygiene. Would definitely recommend this location!

Expérience négative: This is the worst gym I didn't like it. This gym is not good at all because the cancelation system is hard to understand and not helpful at all. For cancellation we had to send on email. We sent an email many times for cancellation even though I don't understand what happened they didn't see the email or whatever and was still charging money. It's hard to cancel the membership.

Expérience fantastique: Seems nice & clean and has everything needed for a great workout - group fitness room too - Attention: this is a WOMEN'S only gym and is located ABOVE SUPERSTORE in Westwinds - I do really love that GoodLife offers women only places like this that feel very safe and better for good focus - the girl I spoke to was very friendly - seems like weekend hours are only till 4 so make sure to check if you are coming on Weekends

Expérience fantastique: I have never experienced a gym so amazing! GoodLife is a very amazing company as it is, but the staff and manager at this specific location (Westwinds) go above and beyond. They are all so friendly and I can tell that they are happy employees. It feels like i am a priority to them. The manager, has the biggest heart and clearly does everything she can to accommodate and help members. The associates that help us out on the floor and train us on machines are wonderful. Very knowledgeable and I feel like they truly care for me and my fitness journey. I've tried a few other gyms in the past, but have never experienced the staff following along with me throughout. Thank you GoodLife Westwinds.

Expérience fantastique: Heather and her team at this gym are amazing. They are so welcoming and always have a smile on their faces. They are all super helpful and ensure you’re happy and satisfied with the gym. The gym is always maintained, clean there’s always so much encouragement from all the ladies here. I definitely recommend!!

Expérience fantastique: I went from awful to awesome! I had just come from a terrible gym tour at another company's gym and wandered in to GoodLife. I was greeted with kindness and felt very welcome. I didn't have an appointment but still got a full tour of the facility and was asked throughout if I had any questions. The membership plans were clearly laid out and very reasonable. I'm so grateful for the friendly staff who helped calm my anxieties!

Expérience fantastique: Amazing experience with excellent hygiene practices. Loved the way how the staff takes up all the queries and always helps with full support.

Expérience négative: This place is horrible. The people who work here cant even get up to sign you in so i ethier have to figure it out myself or just walk in. Great place for people tp go that want to get in for free since the staff is always hiding in the back. They wont notice

Expérience positive: I joined month ago, never had proper orientation. I was just told about few machines, nothing about the suana or green room....

Expérience négative: I have very bad experience with this goodlife fitness Gym,,Today I visit there but the people who working there,they don’t have manners that how to speak with clients..They speak very rudly.I recommend never visit on this place and i give 0 scores to them..and bad gym in calgary..

Expérience négative: This place charges you almost $80 just to start and then charge you 2 payments when you cancel your membership (how stupid does that sound?)lol the funny part is you're not even on a contract. There are so many places out there that are just for women and wayyyyy cheaper, cleaner and spacious then this junk. Please dont waste your money and energy in a place where everyone is so nice when you're signing up and once you're inn ... Well let's just say the whole experience was bad.

Expérience fantastique: This is by far my most favorite gym. I have been coming here for years and the reason for that is because the workers care!! They will teach you how to use an equipment and help you with the questions you may have. The manager Heather truly cares about her employees and clients. She is very knowledgeable about goodlife and approachable. Most of all the people in this gym demonstrate integrity and respect. Thanks Goodlife Westwinds!

Expérience fantastique:

Expérience positive: I wish the they would open till 11pm at least if not 24 hours I work now and have not been able to go to the gym :( please change the hours

Expérience négative: I had the bad experience with the manager Heather who has very bad customer service.I called a year ago to cancel my service due to COVID-19, instead without my knowledge she put me on a year hold . When I all of sudden started getting charges I called and she told me there was nothing she could do and to call the home office because it was my word aginst hers and it was my fault . I really liked this gym and I hope she does not treat other people the way she treated me .

Expérience positive: the mask mandate has got to go. Its really annoying when your trying to workout and you can barely breath.

Expérience fantastique: Positive: Communication , Professionalism , Quality

Expérience fantastique: Easily my favourite gym! The women are all so sweet! And I always feel so comfortable when working out or if I have questions! Jen and Heather are especially awesome! Love it! ❤️

Expérience fantastique: Jennifer was amazing over the phone! Provided me with every information despite knowing that I won't be able to go to her gym, which is ladies only, still she treated me very well (better than the Deerfoot location where I went in person and still people were not friendly) Thank you, Jennifer!

Expérience fantastique: Always welcomed with smiles and enthusiasm! I always see these ladies cleaning non stop inside the gym since covid! They are never standing around! Thanks for your hardwork ladies, I sure notice it!

Expérience fantastique: They've done a really good job keeping the place clean and keeping the social distancing etc. during the pandemic. I'm happy we're going into Stage 3 now so working out will be even better. The place is nice and clean, the free weights get messy sometimes but that's expected especially when a lot of people are using it. All the basic machines you need are there but a lot less compared to other locations like Deerfoot City. Convinient and close to my house. The associates are also nice and easy to talk with.

Expérience fantastique: The staff ( Melissa, Jennifer) and manager ( Heather) are soo helpful and amazing! For example, they helped my mom ( who is a first timer at the gym) set up and taught her how to use the equipments in the gym. In addition to that, they always assist my mom whenever she needs help and give her great tips when it comes to working out!!! For myself, the staff there are sooo friendly, and down to earth! They always care for the well being and safety of the people in the gym and their staff members especially in protecting against covid. My mom and I feel that Goodlife Westwinds location is our second home!! If you're looking for a great workout with friendly kind hearted staff and a great environment, I 100% recommend Goodlife Westwinds!

Expérience fantastique: Positive: Professionalism , Quality Great place to work out! Awesome and friendly staff!!

Expérience fantastique: They are amazing staff . They always work hard to keep everything clean and follow COVID 19 procedures. All their staff members clean every-time someone use any machine . They are the cleanest and safest gym I have ever been.

Expérience négative: i went on a Sunday, in the morning and the shower had no soap- which may have been understandable if it was the end of the day- when i went into the next one, the water was overflowing. This experience doesn't make me feel like they value their customers. They should step up their game.

Expérience négative: Good gym. But the staff leaves before closing time. So 9pm means 8:50pm.

Expérience négative: Worst customer service! Came directly from work to the gym to see someone from management regarding my account. I called an hour earlier before i stepped in the club. I asked the lady on the phone if the management is available she said ‘yes’. I went to the gym around 2. I told her that i called earlier and want to see someone from the management she said no one is here. I told her that i called to make sure. She said i know you called but you didn’t ask any question regarding management. She was lying on my face and was trying to prove me wrong. I still accepted that and asked for help with my problem, she didn’t help me with anything regarding my account. Just told me to call head office or to come monday( dec 30) to see the manager. She totally wasted my time. I think Her name was from letter ‘K’. She really needs to learn if she can’t help with anything regarding accounts she needs to learn how to talk to customers. She was so rude and wasn’t even interested in listening to my problem. I came to this location first time ever and it was the worst experience ever. All other locations are great with the customer service(always smiling & friendly) and everything else.

Expérience négative: Customer service is 0 . You feel like they force you to join... i tolled her ill back tomorrow shes like if you leave this door i wont give you this deal tomorrow.... you think i care about the deal right when i walked in i felt the sales men energy. Reminded me of golds gym when they want to steal your money. Please train your staff and your self to be more human then to just get into peoples buckets.

Expérience fantastique: I have been going to Goodlife Westwinds for years. It's a perfect little Women's only gym. The staff and manager are friendly, accommodating and personable. The classes that are offered are amazing! This gym has always been a good fit for me.

Expérience fantastique: This is a nice gym. Facilities are always clean and well kept. It is a comfortable feeling to come to a clean gym. Many thanks to Heather, the manager and the staff for going the extra mile in maintaining the place. Good work ladies!

Expérience fantastique: It's close to home. The girls are really nice. Heather hreats all her clients. She helped me find my keys.... and heard she is bringing a bollywood instructor. I can learn to dance lol. The atmosphere is nice here. It's one of my favorite locations.

Expérience fantastique: I am a long time customer for Goodlife fitness and just signed up last week again ,they have no commitment plans now woohoo I was always waiting for it because sometimes you are kinda stuck with commitment plans and with no commitment you can stop or restart anytime you want according to your schedule.thanks GoodLife for this new come back

Expérience fantastique: the staff have been incredibly nice and they’ve been really diligent about maintaining cleaning policies. Looking forward to going again

Expérience fantastique: After moving to calgary and months of searching for a facility , I must say this is the one ! It is close to home & has wonderful classes that I am so excited to be apart of .I went in on the weekend and spoke to cazzaer, she was very kind and showed me some workouts without me evening joining .She ensure that I would be guided and that if I ever needed anything to simply just ask! My husband and I will be going to sign up once we finish getting settled in & I will be taking all of my friends and family with me. Highly recommended

Expérience fantastique: My favorite club to teach at! I love the members and the excitement they have to participate in class. Heather, the manager, is such a wonderful soul! She has given me support as an instructor and listens to any concerns I have. I love the way Heather treat her members and staff! Please join this gym! Its amazing! :)

Expérience positive: I started coming here after work since this is on the way home. The staffs always friendly and the ladies here are courteous. This is a small women's only gym so be prepared to share and wait your turn. I'm usually here at 4:30pm and I can always get all my workouts done.

Expérience fantastique: A hidden gem for sure!

Expérience fantastique: I love this gym, it's the perfect size and easy to adjust into. I'm a big fan that it's a women's only gym because it definitely makes me feel more comfortable to workout in. I haven't met all the staff but the two I have talked to the most always make me feel sooo welcome, Heather is the type of women to give you a shirt off her back she's very motivational and kind , she really puts her all in her job and I can see her passion for what she does. Kasar is a sweeeetheart and always makes me laugh and feel welcome , I love her energy. Me and my best friend try to go everyday and we have never had a bad experience , they offer a lot of classes and there is plenty of space in the mornings when I usually go. Thank you staff at GoodLife for welcoming me and helping me adjust to a healthier lifestyle.

Expérience fantastique: Highly recommend the “Bolly Dance Cardio” class at Westwinds location. Enjoyed Bhangra and Bollywood dance after so long. The instructor is really amazing, had a smile throughout the class! Kudos to the manager Heather for starting this class at Westwinds.

Expérience fantastique: Love this place ! Been going here for about 3 years and heather and the girls are extremely accommodating and friendly not to mention the gyms always clean !

Expérience fantastique: They are putting great efforts to keep clean every time we left the gym I am very pleased and felt safe .... good job girlzzz...really appreciate all...

Expérience fantastique: Love it here, always clean and very organized.

Expérience négative: Worst place on earth

Expérience négative: Worst service,,.,.,.,not by this particular gym but by good life,.,.

Expérience positive: Don't have towel service

Expérience positive: Nice and clean place

Expérience négative: Gym not at all

Expérience positive: Tiny gym but nice associates. Teachers are great

Expérience négative: Small location. No personal trainers. Cameras are allowed on the floor. People sit on equipment taking photos of themselves or on thier phones and no one cares. Staff are not willing to help you with any exercise.

Expérience fantastique: I am a long time customer for Goodlife fitness and just signed up last week again ,they have no commitment plans now woohoo I was always waiting for it because sometimes you are kinda stuck with commitment plans and with no commitment you can stop or restart anytime you want according to your schedule.thanks GoodLife for this new come back

Expérience négative: absolutely horrible management! the manager is horrible she lied and told me it was 350 dollars to cancel my membership and when i started arguing and explaining that i was never told that from the beginning she told me to go back to school and learn english because i obviously couldn’t read the fine print ! i later went to another goodlife fitness and they happily cancelled it for me with no problem. stay away from this location it’s horrible

Expérience positive: For a small, womens only gym it has a wide set of free weights and new machine’s. Friendly stuff members. Highly recommend coming and checking it out.

Expérience positive: Womens only fitness center, decent amount of equipment and machines. Locker room is usually clean. Not the best selection or variety of classes.

Expérience négative: The girls that work there don't know anything thing about contracts, memberships or how to give customer service. I called and asked for information about my contract and she told me that after the two years is up the contract automatically cancels. But later I found out that they were still charging me and when I called to ask I was told I had to cancel it in person. And would continue to be charged for the next 30 days!!!

Expérience négative: I have been to 5 GoodLife locations in Calgary and had amazing experience but if there could be zero stars, I would give that for this one because of the horrible customer service experience provided by "Kasar".I encountered her in early July 2019 and as stated in other reviews, she demeans others, has zero customer service skills and obviously doesn't care 1% about how the person is feeling from her way of talking. By calling someone "honey" or "hon" is not how you show respect or care, you do that by treating them equal and not making it feel like you are doing a favor on the world. The gym itself is perfectly fine and is also maintained but honestly who would want to go and like to be disrespected out of no where. You go in gym for certain reasons, you ask certain questions and people working there are there to help you or guide you and at the very least show minimum respect while providing service.

Expérience négative: Horrible stay away . Heather and employees disgust me in how they treat people. No one helps members as they lift so they all lift inappropriately that could cause injury. How the heck did these people get a license to run this gym or consider themselves to be qualified to train. The gym itself is tiny .. one smith and one lift. No decline bench or calf machines. Advice... do not go here unless it’s your last option. Country Hills, Huntington Hills heck any other location is 100 times better.

Expérience négative: My 13 year old sister attended this gym in part of your summer Teen Fitness program. She was initially instructed to clock-in upon entering the gym and clock-out when leaving. After a few days, my father received a call from the gym where the associate refused to state her name after he asked the purpose of the call and why it was intended towards my younger sister. The associate sternly stated that she will only be speaking to my sister. My sister answered the phone when the associate furiously told her to only clock-in and never clock-out and threatened to cancel her membership for failing to follow the rules. Feeling threatened, she didn't feel comfortable going back to the gym. I don't understand why a facility like yours would claim to create such a program to help teenagers only to be handled by staff who speak to minors in a manner teachers are not even allowed to communicate with their students. Disgraceful!

Expérience négative: This place is close to my house and that is the reason I go there. I signed up on August 1st and ever since then I have had problems with the my payments. My sister and I are on one account and I pay for both. On August 21st I went and the front desk girl stopped me saying they were unable to money out of my account. She stated that the account info was put in wrong and that is obviously not my fault as it was one of the staff that entered it in. So I paid her the $27 to get my account up to date and I informed her my sister was on my account and asked her if it would affect her account and she said no. I was confused because if my money didn’t go through then neither did hers since she’s one my account but the lady reassured me everything was a good so I went with what she said. Then the next day I went in with my sister and she stopped us saying the account was missing a payment and of course I got frustrated and told her we talked about this yesterday and then she blamed me for not explaining the situation properly so again I paid the $27 and went on about my day. Then on Tuesday of this week we went in again and the front desk lady stated I owned $79 and I was outraged! I told her that none of this made sense and she stated that’s what is said on my profile. So she told me to come back the following day and talk to heather there manager. I haven’t been able to go yet but I’m hoping to go tmr and I will mostly likely cancel my membership after not even a month because this place is so unorganized and the staff is completely lost and don’t have a clue what’s going on. It is not my fault that the staff put in my account information wrong and I don’t understand why they would since it was a direct deposit form I gave them with all the information on there. I will also contact head office and send in a complaint because I’m feed up. This is the worst possible location anyone can attend and the staff don’t care about anything. I won’t even get into how dirty the washrooms are. Definitely would not recommend this place to even my worst enemy. Disgusting place with disrespectful and ignorant staff!

Expérience négative: My first experience at the gym was awful. The lady at the reception Kasar was not at all welcoming to the new customer. She never smiled, spoke roughly , was rude and even switched off my machine while I was checking it. As a new member, I expected her to guide me politely, but instead, she was posing and acting with an attitude I couldn’t understand. I have been to better gyms with excellent customer experience, but my first time experience at goodlife fitness was really disappointing. Your staff defintely needs proper training.

Expérience positive: Place is small but good if you want a quick workout. My only complaint is that I notice alot of women using equipment improperly. The staff cant be doing much in the office and should be assisting their guests. Members can be seriously injured and although the gym is not liable- they should still be offering a helping hand .

Expérience fantastique: I am using my boyfriends just to keep it anon. If I could select 10 stars then I most definitely would. This is probably one of the best good life facilities in Calgary. The group fitness instructors are definitely well trained and they always know how to make the class so much fun even if its your first time and you're a little shy (like myself), the space is smaller so I do try to come earlier in the day when there isn't many people. Very well kept and tidy, once it gets closer to the evening it does get a little bit more messy but with the amount of people and the one staff member its expected. And the staff are probably the best part of the entire gym, all employees are well trained and the manager is absolutely lovely. I had a sit down with Heather about an issue I had and she helped me so much from beginning to end. After she had helped me I told her that she was nothing like I read on the google reviews i had read. My advice is if youre going to the Westwinds location for the first time go there with an open mind and you'll see how great is from the members, the equipment, and all the lovely ladies who work there.

Expérience fantastique: I usually dont write reviews but I really wanted to let people know what I experienced. Now for me at my gym I will walk in scan my card get my workout done then leave and it's on repeat, I do this every day. Fast forward to a week ago I get this opportunity to try out goodlife and usually with me It takes a long time to build up the courage to go to a new environment and get out of my routine but I did it because I really had to go, I had my clothes with me but the gym I usually go to was too far. So I ended up going to the westwinds location. I walk in and the first thing I see is a smile. Now I dont see that very often and I realise shes smiling at me, then she asks me how my day is and I'm in shock because it seems she genuinely cares about my day, and then I experience what I can only describe as "if you took a firecracker and put it in a tiny person" but like 24/7. Kasar takes the time to actually smile a genuine smile a rare thing to see in 2019. She takes her time to get to know me first instead of just pointing in the direction of the machines. At this point I dont even care to work out, She has made my day. She is an awesome person who's own happiness rubs off and makes everyone around her smile without even knowing why. I'm going to leave my gym because she makes me look forward to go to the gym instead of it being a burden and a tick off my to do list. Highly recommend.

Expérience fantastique: Great staff and sufficient equipments

Expérience fantastique: The staff and instructors here are always so welcoming !

Expérience négative: Worst goodlife location ever. My wife goes to this location. They do not take in account customer satisfaction. They are rude during later hours of the day, when they are shutting down. GoodLife HQ, it seems you need to address these concerns or else your brand popularity will continue to go down.