World Gym Southland

Expérience négative: Been going to gyms for many years, Angeles definitely stands out…I’m Always greeted with a friendly “Hello” and “Have a great workout” from Angeles! She’s Super Pleasant, Positive and always MORE than willing to help out. She Gives the gym such positive vibes! Way to gooooooo… Angeles

Expérience fantastique: Angeles is absolutely amazing — truly very, very amazing! She was the one who helped me sign up at World Gym Southport (Southland location), and from the very first day she made me feel welcome and comfortable. Her energy, kindness, and support make such a big difference. I love coming here because of how incredible she is. Thank you, Angeles, for making the gym feel like a second home!

Expérience fantastique: I had such an amazing experience at World Gym Southland, all thanks to Angeles! From the moment I walked in, she was super welcoming, friendly, and patient. She helped me sign up for my membership and even found me great deals that made everything so much more affordable. Angeles took her time explaining everything clearly and made me feel comfortable and supported throughout the whole process. You can tell she genuinely cares about people and loves what she does. Every time I come in, she greets me with the same positive energy and kindness. If you’re thinking about joining the gym, definitely go see Angeles, she’ll take amazing care of you!

Expérience fantastique: I have been working out at World Gym for a few years, and it is great. Lots of cardio equipment so there is always something available. There are also lots of machines and benches. The staff are helpful and friendly - shootout to Angeles!!

Expérience fantastique: I joined world gym a few months ago and Angeles help me set up my membership. She was very helpful and thorough on explaining all the plans and which one would be the next for me. Always very welcoming and helpful when setting up tanning for me :)

Expérience fantastique: World Gym Southland is a great gym! Lots of space, good price, clean, great classes and amazing staff! The classes included in the VIP membership are well worth it. My favorites are yoga, strength 45, and pilates. Caroline is awesome at yoga and super informational. She is super chill and makes for a great class, especially for all skill levels! Monica is an amazing strength 45 teacher. She is full of energy and certainly motivates us to get moving. She makes the class really fun. The functional training area with monkey bars is a favorite as well. Its great for all kind of training! Angeles always goes out of her way to greet me on my way in. She always has a smile and it certainly makes an awesome experience. I would recommend this gym.

Expérience fantastique: My favourite part of the day is knowing I’m heading to the gym and will be greeted by Angel. No matter what kind of day I’m having her warm smile and genuine hello instantly lifts my spirits. She’s brings such a positive energy to the gym, and it truly makes a difference. I’m grateful for the for way she makes the place so welcoming, supportive and full of heart. The gym wouldn’t be the same without her

Expérience fantastique: Have been coming to worlds for a while now. Angeles has been tons of help whenever I need it. She always has great energy whenever I come through the front!

Expérience fantastique: All the staff are amazing at this location and they greet most people by name. The ones that have really stood out to me have been Dom early in the morning and Angeles in the afternoon. Great gym and always helpful!

Expérience fantastique: Been coming here for a couple years now & this location has always been blessed with great staff (Angeles is the best !!) whose efforts are reflected in the maintenance of a clean gym environment with a beautiful layout. What more can you ask for ?

Expérience fantastique: Always a wonderful experience. Angeles was very helpful answering my questions, welcoming. The space is clean, well maintained and comfortable for all abilities.

Expérience fantastique: Awesome gym! Awesome workers especially Angeles

Expérience fantastique: Fantastic gym with an outstanding atmosphere. I was helped by Angeles and she did an outstanding job. If you want great customer service and a great home for your fitness journey, look no further!

Expérience fantastique: Best gym ever been going here for 4 years and staff treat everyone with respect and kindness, Angeles is the best !

Expérience fantastique: I’ve been a member at World Gym Southland now for just over 2 years…don’t think I’ll consider going anywhere else. The hours are great, facilities/equipment meet all my needs and the staff are always welcoming and friendly! Can’t remember all the staffs names, but ran into Dom at the front desk this morning and very friendly/welcoming, just like the rest of the staff there!

Expérience fantastique: I have been a member of World Gym Southland for several years. I find the hours, location and parking to be an excellent fit for my needs. The staff are amazing and professional, especially Dom. He is a great representative of World Gym, and quite knowledgeable as well. If you are looking for a place to do weights with options to do group fitness classes, look no further, World Gym Southland has you covered!

Expérience fantastique: This gym might not be fancy but has everything you need and is priced well. Dom at the front desk is friendly and is always there when you need him

Expérience fantastique: Great gym, good space and friendly staff - shoutout to Dom he’s super welcoming.

Expérience fantastique: Nice to see Doms shining smile early Sunday morning! He recommended the Zumba class. Which will be next on my experiences at World Gym Southland! C Wood

Expérience fantastique: Nice gym, you can find everything you need for good workout, service is great everyone nice and friendly! Recommend!

Expérience positive: Mixed review for this location. The good: * customer service at the front desk. Friendly, welcoming and helpful. * the price is good compared to most other gyms nowadays. * good range of equipment and (for an extra cost) a separate room with lots of free weights, calisthenic equipment and a sledge. * A couple of noticeable upgrades to the equipment in the last year (something they collect a fee for, so it’s nice to see it going to good use). The improvements: * More than a few occasions where there isn’t enough rags to wipe down equipment. The ugly: * men’s washroom is regularly disgusting. Whether it’s an overflowing urinal into the common area of the washroom, filthy showers or poor cleaning around the lockers, this is an area which should be addressed. Overall, it’s not half bad for the price but there could be an emphasis on cleanliness in the washroom and more cleaning rags to ensure people don’t have a reason to not wipe down their equipment.

Expérience fantastique: I trained with Shivam Gupta at World Gym Southland and can honestly say he’s one of the best personal trainers I’ve ever worked with. From the very first session, he took the time to understand my goals and built a program completely tailored to me. Every workout was challenging yet motivating — he pushed me to my limits while keeping it positive and encouraging.Shivam has a perfect mix of expertise and genuine care for his clients. He explains exercises clearly, makes sure your form is correct for safety and results, and celebrates your progress every step of the way. I left each session feeling stronger, more confident, and excited to keep going. If you want a trainer who truly invests in your success, I can’t recommend Shivam Gupta enough. You can also check out his fitness content on Instagram @fiitwithshiv for tips, training inspiration, and more.

Expérience négative: It's ok of a gym good enough to do workout in. East indian guy that works there is freindly decent service. Gym has mostly available equipment. Filipino guy who works there has terrible attitude. Never really greets customers politely who are coming in or leaving. Some of staff need more training on customer service and public facing roles.

Expérience fantastique: Me and my brother dropped in for first time today. It's a great gym with updated equipment but above all NAM was very helpful and took care of us. We will be back to get a membership..

Expérience fantastique: Excellent service

Expérience fantastique: I love Monicas Zumba’s class and cycling class .. her formats are top notch and can’t hardly wait for more! Having a strength class from her will be a great addition to her disciple .. we love her and your gym. I have to say as well your front desk staff is the best ! Kuddos to you all

Expérience fantastique: The staff at World Gym routinely set the ‘straight bar’ high, for the quality of service they provide — they’re good people all around. If I may name names, AJ, and Andréa, were kind enough to: (1) communicate with management about something I requested; and (2) approve the request. Anyway, my point is: most employees at most gyms would’ve forgotten to ask, or the request could have been denied, so it was appreciated all around. Thank you AJ, Andréa, and all the staff at World Gym!

Expérience fantastique: Nice gym good atmosphere

Expérience fantastique: Worlds gym is the best gym I’ve been to amazing workers that always help me with a smile and an environment that makes me want to train harder each day. There’s a lot of machines and the workers always help me when I don’t know how to use them. I’d highly recommend anyone who wants to start but is to scared to do it to just give this place a try.

Expérience fantastique: Great staff, awesome variety of equipment and classes! Would definitely recommend!

Expérience fantastique: Friendly staff. AJ specifically is very helpful with everything at the front desk. Good price. Decent equipment. Good overall everything.

Expérience fantastique: I’ve been here for nearly a year now and it’s by far the most enjoyable gym experience I’ve had in my short time lifting. The facility is always clean, quick to address maintenance or guest concerns, and always friendly. It’s a serious, but accepting workspace. No BS, just solid equipment and room to grind.

Expérience fantastique: Great gym, close to work nice staff, overall great experience

Expérience fantastique: I genuinely enjoy coming here because the staff are great and the facility and gym equipment is top notch definitely a great bang for your buck

Expérience fantastique: Best place for gym very very good stuff the ambiance amazing l suggest everyone to join us

Expérience fantastique: Top Notch Equipment and friendly gym staff

Expérience fantastique: Nam and Andrea were amazing!!! They made signing up for the gym quick and easy. Super friendly and helpful! The gym itself is amazing with great equipment and a friendly atmosphere!

Expérience fantastique: This gym is amazing! Has everything you need! Never busy! Nam made the sign-up process super quick and easy. He was professional, helpful, and got everything set up without any hassle.

Expérience fantastique: I’ve had a consistently positive experience at World Gym; the staff are amazing, especially Nam. From day one, Nam has been approachable, professional, and genuinely committed to creating a welcoming and motivating environment for members. Whether it's answering questions, handling memberships, or keeping the gym running smoothly, Nam goes the extra mile.

Expérience négative: I asked not to renew my membership, but my account was left active for over two years without my knowledge. Fast forward—my credit card had expired, my contact information was outdated, and I only found out when I received a collection notice. No communication in between. Extremely disappointing experience. Thanks, World Gym! Prior to the aforementioned “non-renewal”, I’ve been going to this gym since 2017.

Expérience négative: This gym has horrible customer service. I decided to join with a personal trainer, amongst my training leaving (from poor management) I cancelled my membership. They took an addition two payments out, that I never received. My contract was paid out. A month later, I cancelled my membership for this reason and I moved to Edmonton where there is no location. I just realized they never cancelled it and have charged me $7 a week for two years. I just noticed, as it’s a small amount and it’s easy to miss. When I called the manager told me essentially that sucks and it’s not her fault the previous team member didn’t cancel my membership. So I’d be careful with your money with this gym.

Expérience fantastique: It has everything you need. The staff keep it clean and the monthly rate is cheaper than average.

Expérience fantastique: Haven't been there in a few years due to injuries but still top notch facility IMO.

Expérience fantastique: Nam is the most humble, and passionate person i know that works at this gym. As a member who’s been coming for 10+ years i’ve never had a better experience with him than with anyone else, he was funny , experienced and super professional. Thank you Nam for the great exercises and i’ll keep those in mind to get that same body as you my man

Expérience fantastique: I was hesitant to join a new gym after my bad experiences with the staff at Gold's Gym, but the gentleman at the front desk won me over. Nam gave me a tour of the gym and was extremely knowledgeable about every aspect of the gym, from the equipment and classes to general workout tips. He then helped me sign up for a membership as I was quite impressed.

Expérience fantastique: Great gym with friendly staff, Nam was very helpful and spotted me when I asked. Clean gym and not too crowded at the right times. Best gym in Calgary

Expérience fantastique: World Gym is amazing! The environment is always welcoming, and the staff truly make the difference. Nam, Andrea, and AJ are all so friendly and supportive

Expérience fantastique: Went in to get a membership a few days ago and was helped by nam at the front desk, nam was very helpful and welcoming and provided amazing service. Overall I was very impressed with the gym and the service

Expérience fantastique: Nam was incredibly welcoming and professional. He gave me a detailed tour of the facility and answered all my questions with confidence and knowledge. His excellent customer service made a great first impression, and I’m genuinely excited to become a member at World Gym!

Expérience fantastique: Experienced customer service so good from a guy named Nam I almost dropped my resume off just to learn from him. Very knowledgeable and helpful thank you Nam!!!

Expérience fantastique: I just wanted to give a shoutout to Nam at the front desk of World Gym Southland. Every time I walk in, he’s got a positive attitude, greets you with respect, and makes you feel welcome right away. You can tell he takes pride in his work — always helpful, professional, and on point. Whether it’s answering questions, helping with check-ins, or just setting the vibe for a solid workout, Nam goes above and beyond. Definitely one of the reasons this gym stands out. Appreciate you, bro!

Expérience fantastique: Nam is an absolute gem at World Gym! His customer service is top-notch — always welcoming, professional, and genuinely committed to helping members feel comfortable and supported. Whether it’s answering questions, offering helpful tips, or just greeting you with a smile, Nam goes above and beyond every single time. His work ethic is unmatched; you can really tell he takes pride in what he does. World Gym is lucky to have someone like Nam on their team!

Expérience positive: Great gym! I love the VIP room, decent space with much more privacy. Nam at the front desk is always friendly and helpful:)

Expérience fantastique: Great gym and great staff. Nam at the front desk helped me get a membership and since then has always been around to help and answer questions when I need them

Expérience fantastique: Can’t speak highly enough about Nam , very insightful, friendly and always there to assist with any questions at all . 10/10 all around

Expérience fantastique: Nam is a g and helped me get my deadlift up

Expérience fantastique: Best gym in Calgary!! 10/10!

Expérience fantastique: Nam was very helpful at the front desk when I was signing up for a membership. Great guy

Expérience fantastique: recently came by nam helped me out with all my questions and was very informative and happy to help. couldn't rave anymore about his service and the overall facility. if your looking for a new gym i highly recommend this one and look for nam when doing so ;]

Expérience fantastique: Gym is great and Nam was helpful and friendly!

Expérience fantastique: Nam Nguyen was an excellent help for managing my account. He is a very kind soul with an intuitive knowledge of the gym and their services and was able to give me all the information I need and more. I'm definitely going to keep going to World as long as Nam is there, until I look like him.

Expérience fantastique: I experienced some of the best customer service there the other day, I was instantly greeted by an employee named Nam, who was very polite and knew exactly how to get me to buy a membership, haha. In all seriousness he seemed to have a good grasp on health recommendations and lots of knowledge about exactly what I need to do to get back into an active state without overload myself at the beginning. Then he Let me know about there prices for anyone’s giving price range, not too mention they have a non hostile gym presence that has people who are just beginning or returning. Aswell as, customers who live for personal health. So no matter what level you’re at, you’ll feel welcome.

Expérience fantastique: Fantastic gym and really nice staff. The staff member Nam was extremely helpful. He showed me how valuable a gym membership can be and made me feel very comfortable in the gym. Thank you Nam!

Expérience fantastique: Great staff! Especially Sam, great customer service. Please add a heavy bags.

Expérience négative: This has honestly been the worst gym experience I’ve ever had. I signed a one-year contract with World Gym, and it turns out you can’t just cancel—even if you have a valid reason like an injury. Three months into my membership, I told them I couldn’t continue because of serious back pain. But they still made me pay for the full year. Okay, fine, I get that it’s part of their cancellation policy. So I kept paying monthly until the end of the contract. Now I came in just to cancel my membership so I wouldn’t be charged for another year—and I find out there’s a cancellation fee. On top of that, they tell me my card hasn’t been charged for the past three months, and now I owe extra fees for that too. The worst part? I never got a single email, notice, or reminder that payments weren’t going through. Not a word from them. Honestly, the customer service is awful. It really feels like they just care about taking your money. No one checks in with you, no one gives you a heads-up if something’s wrong. They’re just interested in getting paid and moving on. And that’s not even mentioning the dirty washrooms, the grimy floors. It’s just disgusting. I’ll never come back to this gym, and I strongly recommend thinking twice before signing anything with them.

Expérience négative: NoI experienced poor customer service during my time at the gym. The staff displayed a lack of respect in their communication with me, often coming across as disrespectful. On one occasion, I visited the gym with my mom, even though I was no longer a member. I requested to wait inside for her as it was snowing and cold outside, but they refused to let me stay. This experience highlighted significant issues in their customer care and attitude towards members and guests.

Expérience fantastique: I absolutely love the Thursday night Zumba class with Monica! The energy, the moves and the motivation to keep pushing myself .. just amazing. The music is a perfect match, making the workout both fun and challenging. Highly recommend it!!!

Expérience fantastique: The Zumba instructors at World Gym Southland are all great, but MONICA takes us to a new level every class. She's got amazing skill, knowledge and style. The choreography is beautiful and the music slaps. Her class is the most fun I've had in 20 years of doing Zumba! WOW!

Expérience positive: I do enjoy this location, staff is friendly and it’s never too busy when I’m around. Only cons; the boxelder bugs flying around and in the bathroom. It’s not crazy but It does feel icky (no it is not a dirty gym) and the taps in the bathroom seem to never work. Other than that, the price is reasonable and it is a good environment for anyone starting out.

Expérience fantastique: Andrea was absolutely lovely. She gave me a very thorough tour, was knowledgeable, and even remembered my name when I came back later with my husband! Excited to join this gym. Excellent customer service.

Expérience négative: Called here yesterday to ask about the membership plans, I asked them if I can come in and try out the gym. The person I was talking to agreed and told me that I will be given a gym tour and I can discuss the packages along with a gym session. Upon arriving, the front desk guy did not believe me and made me pay the drop in charges, didn’t even bother to discuss the gym plans and I was not even given a proper gym tour. Thanks a lot for this experience

Expérience négative: POOR MANAGEMENT OR NO MANAGEMENT AT ALL gym equipment had been missing grips for over a year. Water filter has been past due since Jan 19. Brought to staffs attention multiple times. Jan 27th. Still not changed. Equipment looks like it fell off the back of a truck. Will give the weekday hours are great. And memberships is relatively inexpensive. But I guess get what you pay for.

Expérience négative: Women's bathroom is full of bugs. Bugs in the toilets, sinks, mirrors, everywhere. Disgusting!

Expérience négative: Women's bathroom is full of bugs. Bugs in the toilets, sinks, mirrors, everywhere. Disgusting!

Expérience fantastique: -Staff’s service 10/10 -Equipments 9.5/10 -Floors 10/10 -Walls 10/10 -Ceiling 9/10 -Friends you’ve made along the way 10/10 -The overnights guy from April to January 100/10

Expérience négative: This location is located below main level, so there is a flight of stairs up/down from main entrance. Overall ambience of the gym feels dingy, with dim lighting (with the exception of VIP Plus Zone & WGX studio). However it was pretty quiet/calm during my visit and didn’t need to wait for anyone else to finish with equipment (if you’re into that). It was my first and probably only visit to this location, after I discovered a bunch of insects inside the washroom, near the sinks, on the doors, dead on the ground, and ESPECIALLY above on the lighting screen. I felt the chills/shivers and was so paranoid of them getting on me. They were flying around inside the lights above. : - BUGS…. - The overall design and placement of the equipment/locker rooms seems very random and scattered(e.g. you’d expect men’s and women’s change rooms to be relatively close together, and near the entrance not like all the way at the back side). - No security latch upon entrance/exit like most other gyms - No protein shake bar - Not a lot of advanced machines out in the general use (non-VIP+) as I’ve seen but definitely offers something for most muscle groups (yes there’s some) - Offers amenities like the tanning, sauna, hydro massage, TV screens, WG merch etc. - VIP+ Zone does offer the more advanced equipment such as hex bar and many other deadlift bar types. Includes very heavy kettle balls, and even the lifting belts and other stretching bands. There are several benches available. You can do hip thrust, bench press ,deadlifts, squats, dead hangs and sled pushes all in peace in this area. - Overall cleanliness around the equipment is good, constantly cleaning and topping up the towels, and lots of garbage cans around (but I just feel sick when I think about showering or using the washroom here) - Very peaceful & chill with minimal “gym bros” (but personally I prefer having more people exercising around me, so how little people in here was a bit unsettling)

Expérience négative: Too many bugs

Expérience fantastique: Great place and location. Never crowded. Plenty of equipment available all the time.

Expérience positive: Been a member for a few months. Everything is ok but now the services seem to be declining along with the wifi quality and other such services. Hope to see this improve so I can remove this review and write a new one

Expérience fantastique: Decent gym and the staff is helpful especially sam, if you go in ask for her and she will help you sign up!

Expérience fantastique: Shivam is the man!!! All great staff, great gym

Expérience fantastique: Shout out to the staff at *this location*, especially the ever-so-friendly friendly Mikala, as this gym is always in a clean state and I feel welcome Not all gyms share Southland’s commitment to cleanliness and it is appreciated

Expérience fantastique: I would like to give a thumps up to our beautiful and amazing Zumba instructors. Monica and Svetlana are absolutely amazing Zumba instructors and beautiful human beings. Every class with them at World Gym Southland is filled with incredible energy, fun music, and moves that make you want to keep going. They make Zumba feel like a party and a workout, and it’s honestly therapy for both body and mind. Monica and Svetlana are a perfect fit for the gym, and I 100% recommend their classes to anyone looking for a boost of positivity, fitness, and joy.

Expérience négative: Terrible reviews, not even gonna bother.

Expérience négative: Facility is fine - it’s a gym and it mostly has everything you need in a gym. Customer service/experience is horrible. I signed up through their website and within hours my credit card was stolen, charged a bunch of times, and locked down. So, as I am waiting for the new card my payment to World Gym fails and now I also owe them a $25 fee. I found out about the fee and failed payment just now when trying to go workout within my limited schedule. The front desk staff were not helpful in any way, frankly looked confused and unsure of what to do. But I wish they’d let me train at least, which they didn’t. The website has clearly some security issues that I wish they would address. Update: spoke to another front desk rep, and the experience was far better. They were actually helpful and made me aware that indeed one can pay with direct deposit.

Expérience négative: As someone who has been a dedicated member for a few years now this gym is disappointing. Yes im fine with paying the maintenance/ cleaning fee and ive been a vip member for so long. But for anyone who reads this PLZ DONT GET VIP PLUS. Ur paying for a room full of bugs. They are everywhere!!! I really dont understand why i pay more for bugs. This is going on for 2 years in a row now! I dont think i signed the contract for bugs to be constantly on me!!!

Expérience positive: The facility is perfect, but many guys just sit on the machines or benches, scrolling on their phones, which is frustrating. I had to wait 15 minutes for a guy to finish on the pec deck machine. I hope the management explains to members that this is a place for training—either train or let others do their workout.

Expérience fantastique: This gym is great! Has everything you need and more. The staff, Makayla in particular, are so welcoming and cheerful so it makes it very pleasant. I will definitely keep coming!

Expérience fantastique: Been going to world gym since it opened, seen a lot of staff come and go. Who they have there now are doing a stellar job, keeping it extremely clean and welcoming. Big shout out to Makayla for always being so welcoming.

Expérience fantastique: One of the best gyms I’ve ever been to! Staff is always so helpful and supportive as well as super friendly and very knowledgeable! The environment gives off great vibes that makes you feel comfortable to be there!

Expérience négative: Completely unprofessional staff members think it’s acceptable to come up and yell at members because “They are within their rights” even when they are not management. Threatening to use their general manager “to get what I deserve” but yet refusing to contact them. Maybe they should do background checks before hiring their staff. Extremely disappointing behaviour.

Expérience positive: Just joined, and so far so good. A few drawbacks, like the cable stacks not having the incremental 2.5lb or 5lb free weight to add to the load, which most other gyms have. Also, the dumbbells are only 5lb increments, there are no 2.5lm increment weights at all. Same with barbells. Only 10 lb increments vs 5 and 10lb increments, like most other gyms. All of which makes things difficult, and potentially dangerous if you’re starting out, or a woman. Other than that, it’s quiet and a good gym.

Expérience négative: Clearly a scam simply from reading the contract you have to sign for the “no contract” option lmao

Expérience positive: Good gym but i wish they could figure out their group class schedule situation..

Expérience négative: Gym membership with bad cancellation policies and forcing you to cancel 30 days in advance or pay for an additional 30 days *because it’s written in the contract in small characters*. If you cancel earlier you pay cancellation fees. Doesn’t make any sense.

Expérience fantastique: Un lugar muy recomendable. Excelente ambiente con un staff increíble y amigable.

Expérience fantastique: Great place aj, Sam, mak and Chris are amazing.

Expérience fantastique: Money well spent great staff clean facility

Expérience fantastique: Just started here, everyone is super friendly and inclusive. Highly recommended!

Expérience fantastique: Love the staff here!! They are always super friendly and take the time to foster a personal connection. Main reason I stick to this location.