GYMVMT Fitness Club - Calgary Place

Expérience fantastique: This gym is absolutely fantastic — the equipment is top-notch, the atmosphere is motivating without being intimidating and everything is kept spotless. But what really makes it stand out is the staff, and in particular Peyton. Peyton is the ultimate star combining the rare mix of professionalism, knowledge and genuine warmth that makes every interaction a positive one!

Expérience fantastique: The staff are incredible they make u feel like family and it’s the cleanest gym in the city by far

Expérience négative: I had a very bad experience with this gym. It is so much expensive and they are taking so much fees from us. The reception people dont know anything. When i called the reception regarding an deduction from my account, she told it is busy in the reception and will call be back soon. But never called back. I joined on august and after 11 months i went for cancellation and they took the cancellation fee telling i freezed my account for 4 months, so it is still not 1 year. Now this week they took another fees from account saying it is an annual maintenance fee. They didnt told anything when we went for cancellation. They should have told us what will be the amount that will be deducted from us. No proper communication on anything.

Expérience fantastique: Such a beautiful well maintained gym with great equipment and very professional pleasant staff and trainer. Been coming here for years!

Expérience fantastique: Fantastic gym, special thanks to Peyton for the great onboarding and the amazing CRT sessions!

Expérience fantastique: I started my gym experience at this location and I can say I am glad I did. I always have great conversation with regular gym goers here and the trainers have been all very helpful in giving me pointers throughout my journey. The management team are all very personable and fun to chat with! I signed up with Jorel and as someone who is innately curious and always asking questions, he is a great source of information and is truly passionate about health and fitness overall. If you are serious about your health and wanting a good challenge, look no further than him.

Expérience positive: The equipment is wonderfully maintained and is modern. The only issue was that they were a little low on wipes and the water machine filters need to be changed. Excellent classes with great instructors! And after posting this, they updated the maintenance and haven't run out of wipes again - great gym!

Expérience fantastique: Great gym in the +15. Excellent staff and management. I always look forward to my daily chat with Nelson. They have nearly every machine or piece of gear you could need and it’s much less busy than any commercial gym I’ve gone to as well. Highly recommend.

Expérience fantastique: Dave Spence is a fantastic personal trainer. Dave makes training challenging and fun. He keeps me motivated by setting fun goals each month. I am not overly motivated to go to a gym on my own, but I look forward to every single session with Dave. He constantly challenges me with new exercises and I feel great. Workouts are never boring or routine, he brings out the best in me while working with my limitations. He is very knowledgeable and friendly and takes personal training to the next level.

Expérience fantastique: Happy with my Gymvmt journey so far. I joined when my other DT gym was closed down and it's been great. The facility (locker, equipment, amenities are top shelf) is exactly what I was looking for. The staff are super friendly, positive, and go out of their way to know your name. Big shout out to Cassie, Peyton, and Adrian.

Expérience fantastique: Everyone is friendly. The gym is always clean. Equipment are in good shape.

Expérience fantastique: The best gym experience I’ve ever had. Locker room, showers, washrooms are super clean, they have a sauna and a steam room, and you can tell that the staff actually care about the members. Special shoutout to Adrian. He’s the best! Highly recommend this gym to everyone!

Expérience fantastique: Excellent facilities, professional staff, great instructors . Always greeted with a friendly staff, Cassie and Peyton are amazing, the best. Classes are great, lots of energy.

Expérience fantastique: Calgary Place location is way better than the one in North Hill. Trainers are so friendly and professional. The cleaning dude Nelson is a rock star.

Expérience fantastique: Ready to elevate your fitness game? Natalie Gajovska is not just a trainer—she’s a powerhouse of strength, expertise, and infectious energy. Working with her has been nothing short of transformative. As one of the most knowledgeable and dedicated fitness professionals I’ve ever encountered, Natalie’s next-level athletic prowess and meticulous attention to detail ensure that every session is perfectly tailored for success. From the moment I walk in, I’m at ease knowing that I’m in the hands of someone who truly cares about my progress. I never second-guess my form or strategy because Natalie’s guidance is always spot on. Each workout leaves me energized and accomplished, thanks to her unwavering positive and resilient approach. If you’re looking to build lean muscle, shred body fat, or push beyond your usual limits in the gym, Natalie is your ultimate guide. As a pro athlete herself, her passion for fitness fuels a relentless pursuit of the latest research and cutting-edge training techniques. She continuously refines her expertise—meticulously analyzing your unique needs—to craft bespoke fitness solutions to your gym sessions. Every session is centered around you—you’ll feel the personalized difference. Honestly, I don’t want to write a review because I want her all to myself!! Take your fitness journey to the next level with Natalie—you won’t just train, you’ll transform and ignite a new passion for the gym like never before!

Expérience fantastique: ⭐⭐⭐⭐⭐ I cannot recommend Natalie Gajovska enough! She is not just an incredible personal trainer but also a truly inspiring and supportive person. From day one, she made me feel comfortable and confident in my fitness journey, tailoring every workout to my needs and pushing me to achieve goals I never thought possible. Her energy, passion, and dedication are unmatched. She genuinely cares about her clients, always motivating and encouraging with positivity. Whether you’re a beginner or a seasoned athlete, Natalie will help you unlock your full potential while making every session enjoyable and rewarding. If you’re looking for someone who will not only transform your body but also uplift your spirit, look no further. She is simply the best!

Expérience fantastique: Great gym.

Expérience fantastique: Natalie is an incredible trainer who knows how to push me to achieve my best while prioritizing proper form and safety. Thanks to her guidance, I’ve become stronger, more confident, and motivated in my fitness journey. Highly recommend!”

Expérience fantastique: I've had a great experience at this gym. The facility is well-maintained, with a good variety of equipment and a welcoming atmosphere. My trainer, Manish, has been fantastic—knowledgeable, supportive, and always pushing me to improve while keeping workouts enjoyable. Highly recommend for anyone looking to stay motivated and reach their fitness goals!

Expérience fantastique: I joined gym 2 months ago great place nice staff, my fitness trainer Manish Ghandi is extremely helpful with my workouts, highly recommend.

Expérience fantastique: I would recommended this gym and location to everyone. It’s got all of the equipment you would need and the staff are all friendly and helpful. If you are looking for a great experience with a personal trainer. I would highly recommend Manish Ghandi. He listens to you about the goals you want to achieve and puts you in the right direction!

Expérience fantastique: Thank you so much everything is great. Everything clean and organize. Thank you again for all the housekeeper for all your hard work.

Expérience fantastique: Amazing first time at this location, really clean and high quality equipment. The view from the free weight area can’t be beat! Highly recommended.

Expérience fantastique: Great gym!!! Lots of equipment and variety - 10/10 would recommend

Expérience fantastique: Well managed and clean gym. The instructors are very knowledgeable.

Expérience fantastique: I really love this gym! I never feel judged when I come in and everybody is extremely helpful especially Manish who has put in a ton of effort to work with me and help me hit my goals. I’d recommend this gym to everybody especially people who want to start their gym journey

Expérience fantastique: Best Gym in Calgary

Expérience fantastique: Every time someone brings up The Gym with me, I immediately recommend they come check this one out. I've tried pretty much every gym in the city (city leisure centres, other membership gyms, boutique fitness), and I've been solidly impressed by this one. To begin, the facilities are great. Not only is there a sauna, steam room, and fully stocked showers, but the gym is always clean and doesn't smell like gym (if you know, you know). No matter what time of day, there's enough equipment and room to go around. In my experience, the other members are respectful of equipment/space use as well. Then the staff is excellent. Adrian was super prompt in getting me started, and I'm always impressed at the fact that he seems to know EVERYONE'S name. It's a really special touch to be greeted so personally, and adds on to the luxury atmosphere they are curating. Even the those who do all the important work to keep everything clean and maintained are friendly, always ready to say hi and welcome you. Lastly, I love the personal training I'm receiving. They have some great rates available to new members and I'm glad I took advantage of it. I have some concrete goals in mind and was set up with Manish. He has been amazing from the start, helping me identify exactly what areas are lacking and creating a plan to build them up to help support my goals. He's shown me I'm capable of a lot more than I thought, and even when I can't execute an exercise, he's quick to find a modification and never makes me feel like I've failed. It's gone a long way to keep me motivated to keep going. tl;dr: this is a great gym and I can't recommend it enough.

Expérience fantastique: This is the best place to workout with all the equipments and very very friendly staff/trainers who are always ready to help or assist when needed. It has sauna, steams and hot showers which are must in this cold winters. So, if you’re depressing at home, then this is the better place to start your day. Definitely, the best. Wish google had more stars for ratings. I highly recommend training with Manish Gandhi as he has got vast experience and he’s one of the best.

Expérience fantastique: 10/10 Gym experience! Great equipment and Trainers as well as great Management.

Expérience négative: Worst sales people in history. They lie to you to get you to buy a membership. They're trained to either downplay or outright lie that "you can cancel at anytime". When I was injured and could no longer go they said I owed $800 on a membership that was already a year in. I refused to pay on the principle that "they said I could cancel whenever" and that the number they arrived at was double what I should have owed. They aggressively collected the debt and then hurt my credit which shows up almost 3 years later. Whatever they say, you cannot cancel and if you do you will owe the entire 2 year contract. It's a scam. Don't be scammed

Expérience négative: they put you on a 12 month contract so that you have to pay bi weekly for 12 months even if you end up cancelling your membership for whatever reason during those 12 months. Basically a scam but they treat you with crazy luxuries to make it seem really good.

Expérience fantastique: Amazing gym with amazing trainers and staff. Quick shoutout to John, Nelson, Adrian, and Phil!

Expérience négative: They offer a free trial but in order to activate it, you have to meet and sit down with someone to go over everything. This is generally normal with gyms, but they made it incredibly difficult to find that mutual time. Ultimately, it's looking like I'll have to take time off from work to "meet" with someone, only to tell them that I am not interested in a tour or anything specific, just want to try it out, which is what the free trial is supposed to be. My partner goes to this gym already, so I was going to try it out with him to see if it's something I would like as well. But given this experience, I don't think I want to take this any further. I've done this with other gyms, like Goodlife when I used to be a member with them. I had shown up for a trial and the person to sit down with was unavailable. They still allowed me to sign the waiver and use the facilities while they worked to find a way to have someone meet me the next time I was planning on being in. So this definitely doesn't make sense.

Expérience fantastique: Confortable, great trainers. After 6 months there I'm seeing great results

Expérience fantastique: Professionnel, clean, super well equiped and more

Expérience fantastique: Great facility, great location. Has everything you need in the most convenient location if the downtown core. Shower and locker rooms are fantastic.

Expérience fantastique: I really enjoy going to this location, service is exceptional and the staff (specially Adrian) are extremely friendly, one thing I find pleasing and inviting is the state of the equipment and the cleanliness of the facilities in general, I absolutely recommend this location in particular, best gym in the area.

Expérience fantastique: If you live downtown or work downtown I did recommend this place. Why do I recommend that? Because the moment you get home you will be lazy to leave your home and go to the gym and burn some fat that your going to gain during the winter period or during the summer feasts that Calgary have to offer. Additionally the people there from staff to customers are amazing and friendly. Never been to a gym with soo many amazing and friendly people. Just do it and visit the gym to be the person you want to be. If you don’t start now when will you?

Expérience négative: Went there to ask about pricing and to take a look at the gym two weeks ago. Woman at the counter was unfriendly. Said I needed an appointment which is odd but I agreed. Gave her my information but I was never contacted, then I sent an email explaining this situation and asking if I could schedule an appointment, only to see the gym; since the woman said I couldn’t the one time I went there, and again, no reply . I wanted to switched gyms and this one WAS my first option. So the 1 star is for the unwelcoming customer service , since every time I tried to get information about the gym, the lady made me feel like I was bothering her , and the company doesn’t seem to be replying emails either.

Expérience négative: Showed up for a 7 day trial and was told I need to sign up with a manager which is no where on the website and no manager on site. I was only offered a $25 drop in which I clearly don’t want given I came in for the free trial. Feels like a scam to get people to spend money. I then signed up online and received a text msg asking when I would like to activate the trial, I responded and didn’t receive a response back. I called the number and was directed to the front desk, I asked if they could contact someone in charge to assist as I had walked over 30 minutes to this location and was simply told, they aren’t available. Y’all really don’t care about wasting peoples time with this trial advertising since another person already complained on here.

Expérience fantastique: I have been a member of this club for about one year. This is the best executive gym. Staff and personal trainers are very experienced professionals and helped me reach my fitness goals. John, Jenna and Philips are very helpful.

Expérience fantastique: Really enjoyed my time working out here. They have friendly and helpful staff and the equipment in brand new for a solid workout. I highly recommend this location for downtown folks.

Expérience négative: Showed up for a 7 day trial and was told I need to sign up with a manager which is no where on the website and no manager on site. I was only offered a $25 drop in which I clearly don’t want given I came in for the free trial. Feels like a scam to get people to spend money. I then signed up online and received a text msg asking when I would like to activate the trial, I responded and didn’t receive a response back. I called the number and was directed to the front desk, I asked if they could contact someone in charge to assist as I had walked over 30 minutes to this location and was simply told, they aren’t available. Y’all really don’t care about wasting peoples time with this trial advertising since another person already complained on here.

Expérience fantastique: Great Gym and fitness center with high quality facilities and equipment. Special shout out to the staff there esp Adrian, DJ for their management. Soheil, Manish and John are great trainers. Also the gym has a great crowd.

Expérience négative: Went to this gym as I was considering signing up. They refused to let me tour and said I had to have a manager present which is crazy you can't tour without one. I was considering the 2 year membership I'm not signing up if I can't see the facility. Yall need to do better.

Expérience fantastique: Been going here for the last 6 months. I love the staff and how courteous they are. There is abundance of equipment for your convenience and I love how clean and fresh the environment is even after being a busy gym

Expérience fantastique: Awesome staff, knowledgeable, helpful and super eager to make it a five star gym! I’d recommend above and beyond any gym I’ve ever been a member of. Thanks Adrian and all the staff!

Expérience fantastique: I was in Calgary for a few days and I needed to find a gym that had a drop in… at first I thought $25.00 might be a little much. However, after visiting their facility, banging out a good workout and having good conversation with the staff… I felt it was well worth the price. I would definitely return for a workout. The equipment selection was fantastic and they offered towels, showers and a change room.

Expérience négative: Poor sales you can’t use your free week with out a manager on site, but the website doesn’t say anything about that. Guy at the desk basically said I couldn’t do anything without a manager on site. People come to the gym prepared and ready to go for a workout, especially people who are just looking to try transfer from another gym with a better location. The guy had no experience couldn’t answer any of my questions. Didn’t even offer to show me around. People like to see/try what they are signing up for before getting a PowerPoint slide that didn’t make any sense.

Expérience négative: Poor sales you can’t use your free week with out a manager on site, but the website doesn’t say anything about that. Guy at the desk basically said I couldn’t do anything without a manager on site. People come to the gym prepared and ready to go for a workout, especially people who are just looking to try transfer from another gym with a better location. The guy had no experience couldn’t answer any of my questions. Didn’t even offer to show me around. People like to see/try what they are signing up for before getting a PowerPoint slide that didn’t make any sense.

Expérience fantastique: Great club and staff!

Expérience fantastique: Great gym, awesome amenities!

Expérience fantastique: Friendly and helpful staff, members are fun and welcoming. Great facility.

Expérience fantastique: Hani signed me up! And he is a great guy and always makes me feel welcome when I come in!

Expérience fantastique: GYMVMT Calgary Place is an excellent club and would highly recommend the facility if you're looking for a fitness club to join. Not only do they have the best training equipment the staff is so welcoming and friendly!!

Expérience fantastique: Gymvt is an amazing gym with a wide variety of equipments. All the staff members are super amazing and super supportive. They always motivate you to do your best. Especially DJ, is wonderful and supportive instructor and guides at every step to achieve better fitness and health goals. I feel gymvt is the best fitness club to achieve your fitness goals.

Expérience fantastique: GYMMVT Calgary place deserves a 5-star rating. Not only is the facility exceptionally clean but there’s a culture and staff here that are the best in the fitness industry. It’s an incredibly inspirational and friendly atmosphere with top notch equipment and trainers.

Expérience fantastique: Great gym, good atmosphere. Always clean, great quality equipment, spacious and lots of room through two floors to accommodate all types of training. Thank you sir Adrian hope to see you

Expérience fantastique: The Calgary Place location is first-class. Adrian, the manager, offers exceptional and affable service, the equipment is well maintained, the locker room is clean, and the support staff were helpful and friendly. I highly recommend this location for a GYMVMT membership!

Expérience fantastique: Great staff, trainers, and facilities. Everyone is friendly and kind. The management is especially awesome as well. The best gym I've ever been a part of. Big shout outs to the manager, Adrian, and my trainer, Lance!

Expérience fantastique: Great saff and very clean. Love coming here. I have been a member for 15 years and going strong.

Expérience fantastique: The gym's location in the heart of downtown Calgary is incredibly convenient for anyone working or living in the area. Its accessibility makes it easy to incorporate fitness into a busy schedule, allowing me to seamlessly transition from work to a revitalizing workout without any hassle. The state-of-the-art fitness equipment is meticulously maintained, offering a diverse range of options for every fitness level. The spacious layout ensures that even during peak hours, there's ample room to move around comfortably, avoiding the crowded feeling often associated with other gyms.

Expérience fantastique: Perfect downtown location. All the facilities are beautiful and well maintained. The equipment is new and modern and (depending on when you go) you rarely need to wait. The staff are very warm and friendly. Shout out to Paige, had a few sessions with her, they were very informative and helpful.

Expérience fantastique: I love this gym!!! The sauna and steam room are great bonuses

Expérience négative: I was so ill I could not leave the house. They demanded I physically come there to pause payments. They knew from the beginning I had a severe long term illness as I told them at time of registration. They demanded a doctor's note. Fair enough. But I was willing to pay the fee to pause payments anyways. However, they demanded I physically show up. I could not physically walk to show up. They did not have a mechanism to pause payments over the phone or email. Keep this in mind before you register. The moment my friend stops going I will deregister. I am a big fan of extending goodwill, but only if you extend it to me first. Since you did not do that, I will not forget. I was going to recommend you to my company. I will not do so since you did what you did. Good job in losing thousands in potential gym fees. I trust it was worth it:) *** No I am not contacting you. YOU had ample opportunity to figure this out when I called you multiple times. YOU could have fixed this. I am not taking time out of my day to help you after how you blantantly mistreated me in my time of illness when my immune systems attacked my leg muscles so I couldn't walk. Please let it be known, my company picked Anytim Fitnesse as the gym for our corporation. This cost your company $20,000 per a year as a result of your greed.

Expérience fantastique: Excellent fitness club Best in town Just LOVE IT1

Expérience négative: Pros: - Located in the heart of downtown - Friendly trainers - Clean Cons: - Poor management. Their core value is how to make more money to the point that they lie about policies or do not even mention them. - This place does not have customer service. Do not ask for anything unless you are paying. - It is not a weight lifting gym. It is more kind of a fancy fitness gym.

Expérience fantastique: Great gym. Amazing staff.

Expérience négative: Never join any membership or sign contract with this gym. It should be illegal.

Expérience fantastique: Great gym! Equipment is always working, sauna and steam room are amazing!

Expérience fantastique: Amazing place to work out. Wonderful and friendly staff. I am happy I chose this gym.

Expérience fantastique: The best gym downtown, but I am gate keeping it so please don’t sign up

Expérience fantastique: Very spacious, not too crowded at typical rush hour. Great services/amenities and friendly service

Expérience fantastique: Great place to work out. Amazing staff. Extremely friendly. Jorel and Laureen are incredible personal trainers and would be able to help you with your fitness needs ☺️

Expérience fantastique: Exceptional customer service and great place to workout. Big shoutout to my trainer Jorel! He's been an incredible coach, very knowledgeable, always pointing me in the right direction with clear instructions. Definitely an asset to this company.

Expérience négative: In April of 2022 I was hit by a car, and was not able to continue my membership for obvious reasons. At first they were understanding and said they would put my account on hold until I could see my family doctor for follow up, I was hospitalized for complications from the hit and while hospitalized I was continuing to be charged. My emails were ignored until May when they sent me a contract to sign by literally saying "sign this and send it back", it was paperwork to put my account on freeze in May, even though via email I was told it was frozen in April. So I'm in the hospital, can barely walk and I was being charged for services I could not use. The freeze went in, and the money removed from my account was never given back. Now fast forward to this week (October 2022), I am being texted that I have an outstanding balance on my account. I called trying to explain what happened to me and I was told to "stop talking", that everything I was saying was not true, and that he would not be listening to me further, I just "owe them money". I was so distraught and felt so discriminated against I hung up the phone. I then called my home gym at Calgary Place, and was told again that they don't cancel contracts for medical reasons, and that I would have to pay the fees to cancel. When mentioning the funds removed from my account, I was ignored, and told if I wanted a nother freeze to send another doctor's note, but until then they will be collecting fees until I do. I never want to go to them gym ever again, there facilities do not accommodate those with disabilities, as I was told that the elevator was not in service for clients. I am currently working with the Government of Alberta human rights, and legal guidance. I will not except being discriminated against due to my disability,

Expérience négative: Joining this gym was the worse decision ever. I had to move to a location where there’s no clubs close and they have been the most unfriendly and uncooperative with the early cancellation process. Please think twice before you sign for a year. I have lost hundreds of dollars in the process.

Expérience positive: Good gym, quiet and clean. Equipment isnt the highest quality compared to other gyms out there. Was alittle disappointed in the upkeep. When I dropped in the water fountains weren't working nor the men's restroom....

Expérience fantastique: Great gym, good atmosphere. Always clean, High quality equipment, spacious and lots of room through two floors to accommodate all types of training. Steam room, sauna, always clean. Good gym.

Expérience négative: nice facility, decent equipment. I had suggested to a friend to start working out, with gymvmt being the closest location, while the gym I go to is farther. I offered to go through my own workouts with my friend to help them get started and teach them proper form. however, we were stopped by staff as you can't 'train,' as a friend and not a personal trainer... unless it's through their personal trainers/staff. safe to say we won't be coming back here, and my friend will be switching to my gym :)

Expérience négative: I recently had to cancel my gym membership due to a move, and I was shocked to discover that the cancellation fee amounted to a staggering $210. This fee seems excessively high and left me feeling frustrated. Furthermore, I wasn't pleased with the way the gym treated its members. It felt like they were constantly trying to maximize their profits at the expense of the customers. This was particularly noticeable during my personal training sessions, where there was a constant emphasis on upselling and additional charges. The overall atmosphere created an uncomfortable feeling, as if I always had to be on guard regarding my expenses while using their services.

Expérience fantastique: Great gym! I dropped in when I was in town for work. All new equipment, they have everything. Super impressed even a 70 lb kettlebell. Washrooms are top tier, hairdryers, mouthwash body lotion. Sauna. It's like a spa. Kaitlyn was great. Super welcoming. I had a great workout. Thank you

Expérience fantastique: Fantastic facility! Great location, super easy to get to from the outside as well as the +15 network. Lots and lots of equipment, very clean and the additional amenities (fully stocked change rooms, sauna, etc.) are fantastic. All the staff are so friendly and approachable. (Special shout out to Kaitlyn for being awesome!) Highly recommend.

Expérience fantastique: Clean, professional, helpful tips around equipment. Knowledgeable coaches. Do not push or up sell services. Convenient classes. Good hours. Steam and infrared sauna kept clean.

Expérience négative: avoid avoid this gym! i have been training here for a few years and the last year the trainers have zero respect for people not being trained but taking up all the space and leaving nothing for people that don't pay for sessions! I have asked who the manager is and someone pointed she was working out with a trainer who was using up quite a bit of space- needless to say why would someone complain when they are the cause..... the respect level shown by the trainers is a ZERO_ avoid avoid

Expérience négative: I spoke to a legal professional regarding GYMVMT: "This is what the dispute button with your bank is for. File a dispute on all of the charges that have processed already and when anything new comes out of pending do that to them as well. When you file the dispute you should be able to upload documentation of the cancellation/conversations in email. Banks rarely listen to the vendor over you, and you didn't sign the contract. A gym doing this to you is so predictable, and chances are that your bank is already very familiar with GMVMT. While the bank is evaluating your claim they should be temporarily refunding all of the money that the gym charged you. You'll have to pay it back if you lose the dispute, so don't spend it until you get the final word. There's a really good chance that there's nothing the gym can do to challenge the dispute and they might not even respond, which is an automatic win for you after the set time. Just keep all your documentation in order. The merchant has to pay for disputes win or lose. They are just trying to milk out what they can before selling the "debt" for tenths of a cent on the dollar. "

Expérience négative: I like this gym, the facilities, classes and the people that work at this location however whoever runs this company has zero business sense and has the mind of a scammer. I know the company is now run by new people however it appears they didn't really change their business practices of billing people incorrectly. Now I hear that they will no longer accept credit cards and only will accept charging your bank account. I can guess why that is... because it's more difficult to dispute charges on your bank account once the money is already gone. DO NOT give this company your bank account information. I had years of billing issues when this company was World Health but thanks to my credit card company, I was able to dispute the charges or stop the unauthorized amounts from being charged. Based on the recent reviews, it looks like the billing issues haven't improved. Now I know there are probably some deadbeat customers out there but this is not the case 99% of the time with this company. For example, if you decide to stop personal training or you want to cancel your membership (and you are month to month), you have to give 30 days notice. That's fine but this company will likely continue to bill you after the 30 days. They continued to bill people during Covid when they were closed. The people who froze their account during Covid suddenly had the charges resume when they received no notice that the gym had reopened. If you have to use a bank account, open another account at another bank and transfer the exact amount of money into that account per period and nothing more. If you ever have to cancel training or your membership (of course in the terms of the contract), you can easily do so and if they try and continue to bill you, you can stop transferring money to that account. That sounds like a huge hassle but it really is the only way with this company. Other than the nightmare of the billing issues, the gym itself is great.

Expérience négative: Poor communication, and not transparent about billing. Disconnect between club and billing department that results in account misunderstandings. Not an affordable membership. ETA: Once again having issues with accounting. Attempted to cancel my membership and was confronted with a charge I was under the impression had been dealt with last year. Of course, the person (Scott) I was communicating with at that time, no longer works there. They refuse to actually assist with their error and lack of proper disclosure/communication, and this has now been going on so long that my 30-day notice for cancellation will likely be void, forcing me to once again pay them more money due to their shady accounting / business practices.

Expérience négative: Billing has been an absolute circus since the start of the pandemic. Despite freezing my membership and training subscription, they continued to charge me. Finally I just disputed the charges with my credit card. Then they started charging me a membership again (despite it being frozen, and me letting them know it should stay that way). Ended up canceling my credit card. Now they’re hassling me for a “freeze fee” and saying I’ve over-trained on my subscription (even though I haven’t trained in 2 years). I’ve spoke to several reps, reception, the training manager, and location manager…never gets sorted out. I’ve been a member for 15+ years, spent tens of thousands on training and memberships, and like the Calgary Place location, but I’m pretty much over this outfit! I definitely don’t trust them with my bank account or credit card information. They’ve also closed locations and reduced hours over the years (unlike the competition), and their most experienced trainers have walked. And while I’m complaining, what’s with the terrible name? Did they actually pay someone to come up with it? UPDATE: After numerous conversations and emails to try and understand the charges, it was for “over training” (allegedly training more than I’d paid for). They’d agreed to only charge for 1 session per week while training virtually during covid; however, they charged me for more (in some cases multiple sessions per day). They refused to reverse the charges, saying “that’s what’s in their system”, and threatened to send me to collections. I paid up to avoid any further dealings with them, and canceled my membership. Hearing that they now want banking information instead of credit cards for direct withdrawals would be a non-starter after my experience!

Expérience fantastique: Facility - 5 stars. Staff - 5 stars.

Expérience fantastique: Great club. Love the facilities and the privacy and great views.

Expérience positive: I have had a major surgery and need to pause my membership for a minimum of 8 weeks. My options, as they have been relayed to me, are to pay a pause fee of $52.50, a cancellation fee of 30 days (three payments of $52.50) or pay my doctor $185 to write them a note, in which case they will happily pause my membership free of charge. Kelsey, when I talked to her on the phone about this, offered no solutions and in fact laughed at me. I sure hope Kelsey is never in this position. Follow-up...this issue was resolved by the General Manager at GYMVMT. She did a great job and found a workable solution.

Expérience fantastique: Jorel Zielke is a great PT. Lucky to be working with him. Gym is always clean and never too busy or empty. Lots of equipment and space to work with. Best gym in the city.

Expérience fantastique: Nice views of downtown, infrared saunas and well curated stuff

Expérience positive: Only gym for office workers, nice with towels services

Expérience négative: The General Manager is extremely arrogant and hostile. When I asked a few simple questions it was met with unprofessional behavior. I've heard this from a handful of people now so this isn't an isolated issue. I highly suggest this company consider hiring elsewhere, or assess why his behavior is the way it is. Not a good look for GYMVMT.

Expérience négative: Please do yourself the favour of never joining this terrible company! It's incredibly hard to cancel your membership, they don't ever respond to emails, after they closed the Edgemont location there is no one I can contact about being reimbursed for the fees taken out after my gym closed down. STAY AWAY! Edit: I finally got a response (4 weeks later) and they said they can't refund my fees paid after the gym closed down, because there is a month cancellation period... I am so glad the Edgemont gym parted ways with this company!

Expérience négative: I have been a SQUASH member at Bankers Hall for many years and pre-pay my membership yearly. Bankers Hall club was part of GYMVMT and they closed my club prior to selling to another company. They tried to move me to another squash club, Edgemont, but that location closed too. I asked for a refund of my remaining SQUASH membership fees (over $800) as they no longer have a squash club location. They will not offer any refunds for squash fees despite no longer having a squash club. They only have offered me other services which I do not want. Beware, they just say that my signed agreement says no refunds and made no effort to provide me with a viable option. All I ask is that they either provide me with squash courts or refund my money. I would suggest that you do not pay in advance for gym fees these days no matter how good the deal.

Expérience négative: The gym is really well maintained with all the equipment you could ask for and lots of space. The locker rooms are really clean and well stocked. The only thing I dislike is that they are kinda pushy with their packages. I have an autoimmune disease and a dietician I work closely with and they really didn't seem to understand a nutritionist wasn't an appropriate sell to someone like me. I'm sure the poor kid selling me the package was just following instructions, but they need to be aware of how this comes across. Otherwise, everyone else I've dealt with has been very friendly. If you want to cancel your membership, I found it easy to write a letter to head office (I was on mat leave and unable to make it down to the club) and it was hassle-free. This method is in your contract, just follow the instructions. ********* Edit: ended up canceling my membership again when they rebranded. Suddenly one of the trainers had all his private clients take over the gym and half the equipment. Made completing a workout impossible as they were hoarding all the weights and laughing about it. Awful idea, couldn’t believe they’d be okay with this. Moved to World Gym, couldn’t be happier.