Crunch Fitness - Brantford

Expérience négative: Very overcrowded and many broken machines

Expérience positive: Too crowded, took a while to use few of the equipment's

Expérience fantastique: Professional Manager, haven't had much interactions with staff. Clean environment, The manager helped out a Veteran that's disabled today. The gym was clean with some great amenities, I would recommend this place.

Expérience fantastique: Amazing gym amazing staff so clean and crisp.

Expérience positive: I had issues with the billing as the extra payment was taken even the contract term was ended. Thank you to the new manager Osama for listening the issue and resolving it right away. Much appreciated!!

Expérience fantastique: I’m writing this after seeing another review about a situation involving a dog in the parking lot. While it’s completely understandable to be concerned about an animal’s wellbeing, I was disappointed to see the review include unnecessary personal remarks about a staff member. That doesn’t reflect the respectful environment this gym works hard to maintain. I know the manager mentioned, and she has always been professional, kind, and attentive. The staff at Crunch Brantford have consistently created an inclusive, welcoming atmosphere for people of all backgrounds, body types, and fitness levels. It’s one of the reasons so many of us love coming here — you don’t feel judged or talked down to; you feel supported. Sharing concerns is absolutely valid, but it can be done without making personal comments about anyone involved. In my experience, the team here genuinely cares about members and works hard to handle situations appropriately and respectfully. Crunch Brantford has been an amazing, inclusive community for me, and I felt it was important to offer a fair and respectful perspective.

Expérience fantastique: Leaving my own five-star review because as someone who actually goes to Crunch regularly, my experience has been the complete opposite of the dramatic review posted. The staff here have always been professional, helpful, and responsive, especially when approached and spoken to directly. They’re amazing, but they’re not psychic, so communication works far better than silently expecting someone to chase you down. I also found it disappointing to see a staff member described by her body size. That was unnecessary, inappropriate, and honestly goes against what a gym environment should stand for. One of the reasons I love Crunch is because it’s inclusive of all body types, sizes, and fitness levels, staff and members. As a plus-size woman myself, I feel comfortable, supported, respected, and never judged here, which is exactly how a gym should feel. Crunch Brantford has earned my five stars. It’s a welcoming, real-human environment, no negativity, no assumptions, and no theatrics required.

Expérience négative: I’m absolutely disgusted with how a staff member handled a situation today. When I arrived at the gym this morning at 9:45am there was a German Shepherd barking in a car. First and foremost, it’s absolutely unacceptable to leave your dog in a vehicle unattended for over a certain period of time, especially over an hour, which is what I waited for the person to come out of the gym and confront them about their dog left unattended in a vehicle for over. I have video proof and time stamped every Part of this incident Because crunch doesn’t have cameras facing the parking lot, which is mind blowing. I expressed concern over an hour to the staff members. A few of the male trainers and front desk Workers were definitely concerned about the dog but overall, because their manager a larger female woman with brown hair did not express any concern or go out to the vehicle to check on the dog no further investigation or concern was done by the staff members. The fact that I was the one that had to make a cruelty call and informed the police of what is going on is absolutely disgusting and unacceptable and personally, I’ll be trying to find another gym where I can confidently respect the staff members because they don’t tolerate animal neglect. I’m absolutely disgusted. I will be informing every rescue and SPCA in the area about the incident.

Expérience fantastique: I joined the club a few weeks ago and had my kickoff today with Toni one of the fitness instructors. Toni was amazing. She listened to my needs and gave me some great exercises. Toni is so enthusiastic and pleasant to work with. If you are thinking about personal training I would highly recommend her.

Expérience fantastique: You really can't ask for better value for your money.

Expérience négative: Well poor customer service, poor communication and issues with refunds seems to be a steady and ongoing issues with crunch Brantford. I am another one of those people who sadly cancelled my membership last week when I was promised two months free after being dicked around for months after I referred two of my friends to the gym. Getting through to management or head office about your issues is like pulling teeth, no one really seems to care. I'd also like a refund for the 2nd month I was promised would be free that was instead charged to my credit card. I spoke to Osama on Monday still no word from upper management. I'll be surprised if I hear anything at all. I had been a member with crunch for almost 10 years... Not anymore.

Expérience négative: They have been over charging me for yanga for over 1 year. I have canceled it twice and now again this month charged for the yanga machine that I do not use. I have inquired with the front desk they say they would look into it. That was over a month ago, now awaiting the general manager call back. I just want my money back for the last year and for this yanga to be removed off my account. Not sure why it's such an issue. Calling head office is a nightmare., overall the gym is alright but random charges every month is unacceptable.

Expérience fantastique: Jake Spencer at the front desk is the man. Always taking care of me and very helpful to all inquires I may have.

Expérience fantastique: I would like to say that I have finally met the right person — Mr. GM Osma — who truly understood my concern and resolved the issue for me. My concern was not understood properly by the junior front desk staff, but Osma listened carefully just once, understood the matter immediately, and used his experience to provide a solution. I believe that experienced individuals deserve respect, and this situation is also a lesson for junior staff working at the front desk — they should continuously improve their communication and problem-solving skills.

Expérience positive: Fix your water refill station, it's been like 2 months. Otherwise gym is pretty good, far more open and brighter than a lot of other gyms.

Expérience positive: I just completed a training program with Jake. That guy in one word is fantastic. As someone who was just getting back into training. Jake was highly motivated and work with me to attain my goal of getting back in shape. He’s very knowledgeable and has a great personality. I would recommend Jake 10 out of 10 times to anyone. I can’t say enough good things about him. I enjoy going to train at the gym because of Jake. He’s simply awesome.

Expérience fantastique: Crunch Fitness Brantford Club hours have changed! Monday open 5am - 12am. Tuesday - Thursday OPEN 24 Hours, Friday 12am - 10pm. Saturday & Sunday 7am-7pm

Expérience négative: Went there, wouldn't go back.

Expérience fantastique: Great selection of equipment and beautiful bright space ! Affordable membership options and amazing personal trainers and staff!

Expérience fantastique: If I could give 100 stars, I would. First of all, let me just say... I used to be TERRIFIED of the gym. Like, “I’d-rather-eat-a-whole-stick-of-butter-than-go” level of gym anxiety. But then... I met her. The legend. The myth. The incredibly helpful, always-smiling staff member at Crunch Brantford. I don’t know what’s in her water bottle, but she has the energy of 3 Red Bulls and the soul of a gym therapist. I think her name was Kaia but honestly? I just call her Captain Crunch because she crunched all my fears and made me actually enjoy walking into a fitness facility. She walked me through getting my membership like I was a confused baby deer and didn’t make me feel dumb once even though I 100% was. Now? You can catch me confidently walking in like I own the place. I'm still scared of the squat rack, but that’s a problem for Future Me. Also, side note: I don’t know if Crunch pays this woman to clean, but she’s always wiping down stuff like she’s auditioning for a cleaning commercial. I’ve never seen someone so enthusiastic about a disinfectant spray bottle. Anyway, if you're thinking of joining Crunch Brantford and you're hesitant or shy ask for Kaia. She’ll change your life, your mindset, and possibly your credit score. Not sure how, but I trust her.

Expérience positive: After a long struggle trying to get a refund and dealing with multiple people at this location including the district manager and the PT sales man and no positive result, in fact just kept getting invoiced I finally after 5 months was refunded due to Osama taking charge and fixing the problem. I am very happy with the way he treated me and he was the only one that returned phone calls and made things happen. Thanks for that Osama. The management could take a lesson from your customer service approach in the future.

Expérience fantastique: Probably one of the best gyms in Brantford...plenty of exercise equipment and clean environment

Expérience fantastique: Amazing staff. Always welcoming

Expérience positive: Great Environment, variety of equipments staff is friendly and nice, shoutout to Vatsla always greeting with a smile on her face :)

Expérience fantastique: I absolutely Love working out here!! All the employees here are great and a shoutout to Vatsla, She’s always smiling, super friendly, and makes you feel welcome right away.

Expérience négative: This gym in Brantford calls me everyday when I've told them explicitly it's the wrong number. It's always the same guy, Brandon, and it seems the staff doesn't make any notes that it is the wrong number. I've blocked the number but I still get their voicemails. This is getting ridiculous. Actually make a note and now I'm reaching out to the BBB to make a complaint.

Expérience fantastique: love the environment here! All the staff are welcoming and helpful. Vatsla is energetic and brings positive energy every time she greets you!!!

Expérience fantastique: Crunch Gym has been an amazing place to train! The atmosphere is motivating and there’s such a good mix of classes and equipments! A special shoutout to Vatsla at the front desk, she always greets me with such a positive and welcoming attitude. Her energy really makes coming to the gym an even better experience.❤️

Expérience fantastique: Been going here for the last 3 months and I love every moment! I do wish it was 24 hours as a lot of us (adults) have work or other stuff during the day, it would be nice to have it open a bit more late! Also wish the hours on the weekend were better, having it closed during the evening is a bummer. Overall, great gym, staff is always nice, the atmosphere is welcoming, will be returning!

Expérience fantastique: Been coming here off and on for a few years and I've never had a bad expirience. Always a super chill, welcoming environment

Expérience négative: The worst customer service I have ever encountered at a business. I have been a member for over 5 years and have moved and I need to cancel my membership and they say you have to go into the original branch to cancel there is no other possible way. I have tried to reach customer service at a corporate level but I am not able to gi d any contact information. They are accommodating when you want to sign up but absolutely horrible customer service especially from this branch, the manager has no respect for their clients. I would never sign up with it recommend this gym to anyone

Expérience fantastique: Always clean and not as overcrowded as before.

Expérience positive: Edit: they're open 24 hours for most of the week but weekend hours have changed, and Friday night went back and hour. An big improvement but still would love to see 9pm close or later on sat/sun I wish the hours here were a little more flexible. Stay open later on weekends! Staff are hit and miss. Some are gems, and are very helpful and caring. Some are distracted, inattentive and sometimes outright unprofessional. Not sure why there's such a wife variation of professionalism here. Weights are very disorganized, which is mostly the fault of the members, but I never see idle staff trying to find the right home for the weights. Overall...I'd like to see better hours and better training on part of your staff.

Expérience fantastique: I’m fairly new to the gym it’s been great so far. I like the environment of the gym its self, weekends are when I can mostly come in due to my job. Keisha has been very helpful with my experience!!

Expérience négative: You mention that customer satisfaction is your top priority but that is false. Take a Quick Look through your reviews. You say if there is anything you can do, to let you know. I’ve been trying to have someone do “anything they can do” for nearly 8 weeks now. I am owed a refund, and have not received it. All I want is my refund. Any other place of business will issue you a refund immediately. If you can take money on site when someone signs up then you are able to refund them. Sending me in circles is extremely bad business practice. You cannot give me a date that I will get my refund because it is never going to come. I was told 4-6 weeks. We are past that. Your “manager” is impossible to get ahold of. I need a refund. $65.07!

Expérience fantastique: Appreciate the staff a lot! Love the customer service and the personal touch by some of the newer staff members! Thanks Vatsala for helping out!!

Expérience fantastique: If you don’t get greeted by vatsla at the front desk, did you even come to the gym? Always chill, always smiling, makes checking in way too easy.

Expérience fantastique: Incredible gym with amazing staff! I’ve been training here for 1 month now, and this place continues to impress me. The facilities are spotless, the equipment is modern and well-maintained, and the overall vibe is super motivating. A special shoutout to Vatsla, one of the best staff members I’ve ever met at a gym. She’s incredibly knowledgeable, approachable, and always ready to help—whether it’s with workout tips, form correction, or just bringing great energy to the space. Her positive attitude is contagious and truly adds to the welcoming atmosphere of the gym. Every time I walk in, I feel inspired to push myself harder—and that’s thanks to the supportive team and the awesome environment they’ve created. If you’re looking for a gym that feels like more than just a workout spot, this is the one. Highly recommend!

Expérience fantastique: Vatsla is always so sweet and welcoming! She makes coming to the gym feel comfortable and fun. Always greets with a smile and good vibes—love the energy she brings!”

Expérience fantastique: Had a great experience at Crunch Gym today. Special thanks to Vatsla for being super helpful and making the process smooth and easy. She always has a smile on her face, which made the whole experience even better

Expérience fantastique: Vatsla is always so friendly and has a smile on her face. Always willing to help!

Expérience positive: Pretty good, but it usually gets stupid busy in after work hours and closes a tad bit early on weekends

Expérience négative: My wife and I have been loyal Crunch members for 3+ years, but when we tried to cancel both memberships after 6 months of not attending, the experience was awful. Calls went unanswered, online support was useless, and in person we were told by rep Mohammed that cancellation is “in-store only” and we’d still be charged for another month—even though our online account shows the renewal date as Aug 14, not today. Their 30-day notice policy feels like a scam. Manager Osama sat right there, avoided eye contact, and refused to speak to us. All we asked was not to be charged for next month, yet we were met with rudeness, dismissal, and zero accountability—a clear example of putting profit over members.

Expérience fantastique: I’ve been working out at Crunch for three years at the end of this month. Excellent facility! My trainer, Jamie, is wonderful. Very knowledgable and encouraging. He will push you harder than you will push yourself if you want him to. And he keeps a close eye on form so you don’t injure yourself. Plus, he’s a lot of fun too! Can’t go wrong.

Expérience fantastique: Jamie! Jamie! Jamie! Crunch Brantford has very nice and welcoming atmosphere as well as customers, but the best part by far was my experience with the personal trainer Jamie Dyke. I’m not even exaggerating when I say this man’s motivation and advice for in and out of the gym has truly rewired my brain in amazing ways and honestly changed my life for the better. One of the greatest humans I’ve ever met and a phenomenal trainer who really knows his stuff and is happy to pass it on to anyone willing to listen :)

Expérience fantastique: I am pleased with my fitness experience at Crunch Fitness, particularly with the guidance of my personal trainer, Jamie Dyke. His expertise and positive demeanor are greatly appreciated. Please continue the excellent service.

Expérience négative: My birthday in November it’s only 3 month until i turn 18 i used to go to anytime fitness and pay 100$ par month Only because i love to go to the gym I don’t drink I don’t smoke i only love workout But when i want to crunch the lady said you can’t sign a membership I am upset Do you want me to start smoking and drugs now? !! At least accept people who are 18 or almost

Expérience négative: If I could give a zero star review I would !! I canceled my membership online, and never stepped foot in this place ONCE ! They charged my bank account $77 for the membership and a supposed late fee after I had canceled the membership online.. I’m yet to receive my refund and on top of that they said “memberships take 30 days to cancel” and they told me they are taking money from me AGAIN NEXT MONTH!!- this company is bullshit and scammers. DONT GO HERE !!

Expérience fantastique: Working out at crunch was a pleasant experience. The equipment was clean and the staff were super friendly. Osama was super kind and accommodating during my first day working out and answered all my questions. Definitely worth it!

Expérience fantastique: Excellent gym, friendly staff, well maintained equipment.

Expérience fantastique: This location is a very inviting friendly place. All the staff members are very informative and supportive.

Expérience fantastique: what can i say about this gym. humble management, Exemplary employees, all round just a great place to be! Looking to change your life for the better! speaking from experience crunch brantford hands down way to go!

Expérience fantastique: When I went into the gym and had my first experience with the personal trainer manager.It was great.He explained all of the things that I could do with the goals that I want. Gave me realistic timeliness. Diet. And expectations. I saw great results. The staff are amazing. Bathrooms are kept clean. The equipment is broad. They have punching bags +++! Heavylifting Classes for other types of fitness. I'm so happy to go in. I'm greeted with respect and I get my joy from working on a better me. Join! Experience for yourself!

Expérience fantastique: Super clean and staff is really helpful! Kaia made my first visit so comfortable:)

Expérience fantastique: Great gym! Kaia from the front desk is super friendly and helpful!

Expérience fantastique: Wow! Kaia is the nicest worker I’ve ever met. I always see her keeping the place clean and tidy and is very kind! Crunch Brantford is so lucky to have her!!!

Expérience positive: nice place, trainers are very kind and welcoming as is the front, unfortunately the manager is believe he was (tallish guy, darker complexion) kinda seemed full of himself. Trying to push people way to hard for personal training sessions. The last lady was so very sweet, Paula i think..

Expérience négative: Been waiting nearly a month now for a refund and the manager has yet to even reach out to me. Complete lack of professionalism. I was charged the monthly plan price plus a late fee TWO DAYS after I had already paid. And this was SIX DAYS after I stood at the counter for over ten minutes waiting to pay. No one was around. I finished my workout and waiting at the desk and again, no employee around. (I told the manager to check cameras) Then days later there was finally someone there, I paid, then two days later was charged again PLUS A $45 late fee. I went in July 2 and was told to contact a manager who was “only available weekdays around 11 am” (when the gen pop works) So I’ve been messaging on Instagram since July 7, still have yet to be in contact with the manager and have no refund. even listed in my payment history. It shows that I paid the monthly fee twice but no late fee. But it sure shows that in my bank statement which I will prove. If you actually reach out to people you say you’ll reach out to we can prove and explain and your can check your cameras to see where your employees were when customers were waiting to actively pay an owing balance. DO BETTER.

Expérience fantastique: Wonderful Gym! I love it so much. I had a hiccup at one point but they fixed it smoothly. Amazing classes. I usually go into class per day I'm able.

Expérience négative: Terrible equipment, wont let you cancel , cares about $ not health. Never going back

Expérience positive: Been a member since 2019!

Expérience négative: I've gone to this Crunch for a bit now, and let me tell you the management has gone absolutely down hill the past few months. The previous manager Paula was significantly better than this new guy they have now. He does not care about current members whatsoever, and it feels like they are genuinely pushing out long time members just to bring in new people that cancel after a few months. Whenever I see the manager, he's just walking around the gym floor taking phone calls all day? And don't even get me started on the annoying personal training manager... If you're interested in training go to movati or something where they won't take advantage of you and have CERTIFIED trainers. Me and my family are done giving Crunch our business, instead of spending hundreds on random fees at crunch go to World Gym for a clean and quiet environment.

Expérience fantastique: KAIA IS AWESOME!! She always is so smiley when I walk in and is always a delight to look at

Expérience fantastique: Such an awesome gym! Has everything I need and the girl at the front desk kaia is AMAZING. She always has a smile on her face and she’s always so welcome when I come in.

Expérience fantastique: Very spacious and a great variety of machines

Expérience fantastique: I worked out here for about 3 years before moving away for work. It was a clean gym, lots of options & one of the better maintained gyms in the area. Can get busy at times (evening hours), but outside of those hours - it was awesome. I never felt like leaving/looking for other gyms. You could see the improvement over the years (adding more newer machines!) Will miss working out here & seeing the people I met.

Expérience négative: Normally I'd say this gym was great, but the classes they hold out on the main floor have their music blasted so loud that you can't even drown it out at full volume with headphones. Having to leave a workout 10 minutes in doesn't really feel worth staying with this gym. I totally understand playing music, everyone wants something to work out to, but if the individual gym goers can be considerate of others, then it shouldn't be so far fetched that the trainers employed by the gym also rewarded us the same favour.

Expérience fantastique: Best gym in the town and a big shoutout to Brandon

Expérience fantastique: Great gym and atmosphere!

Expérience fantastique: Every time I’m here the gym is in great shape, besides a few repairs everything seems to get fixed very quickly. Cameron at the desk is a great help with any questions about working out!

Expérience fantastique: Great gym. Great people and atmosphere.

Expérience fantastique: Love Crunch Fitness! Tammy is always friendly and welcoming. Reuben is a fantastic trainer. I highly recommend him for those of you looking for a professional, knowledgeable and friendly trainer.

Expérience négative: I have been going to this gym since it opened. It was once a fantastic place to workout but is now far over crowded to the point where it definitely violates safety protocols. Gym is a mess, bathrooms are disgusting, floors are disgusting. A good suggestion would be to steer very clear of any personal training here, I’m almost positive that half to almost all the staff that are “personal trainers” are indeed NOT certified while the head of PT claims they are. Ryan Basil and Geetesh love to take your money after you’ve cancelled PT. I’ve even heard the PT manager does not allow you to cancel your training and instead will slap you with a 30 days notice period in which you would be charged for 4 more weeks of your PT. This place turned into a dump and it’s quite sad. Management sucks and something should be done about it. Also Personal Trainers wearing open toe shoes while we are all told that it is frowned upon to wear in the gym? Insanity.

Expérience fantastique: Good equipment & Clean bathrooms. I wish they could remain open 24/7

Expérience négative: Go to Crunch Holiday Inn drive cambridge and you'll see what the gym should be. Brantford is a dumpster fire. No sauna and dead tanning bulbs, no red light, busted machines and over fire code capacity. I saw a personal trainer not teach his "new to Canada friend", how to clean machine after use. Unsanitary members and staff

Expérience fantastique: Amazing gym, staff is friendly and helpful, I recommend !

Expérience fantastique: Amazing gym ant the staff great the new manager profesional good team

Expérience négative: I’m really not sure what is up with this location, I have NEVER had problems with Crunch until I moved to Brantford. Each staff member has different information, the rules for this gym are completely different than my “home” gym. The fact that you have to pay for water should be illegal, that is grosser than how the facility is left. It’s not the staffs fault that people do not put their equipment away, but the fact that someone hasn’t caught a communicable disease bc nothing is sanitized after use is a miracle. I love Crunch, but I hate Crunch Brantford.

Expérience positive: The gym has good facilities, but I have to go at 5:00 a.m. to complete my workout because at any other time, it’s extremely crowded. I think the gym should consider a way to control how many people enter at once to avoid overcrowding. Also, the ventilation or air conditioning needs improvement. During hot weather, the whole gym smells really bad, and it’s very uncomfortable to train in those conditions. About the music – I know not everyone likes the same thing, but soft jazz or meditation music doesn’t really fit the gym vibe. It would be better to play music that motivates people to work out instead of making them want to leave or fall asleep.

Expérience fantastique: Excellent place to work out. Great customer service and the trainers are well educated.

Expérience négative: Sales team at reception provide wrong information on annual fee and cancelation process but mentioned in agreement . Later on Deducted annual fee. Around 70 $ . I wouldn’t recommended this gym to any one be careful while sign agreement.

Expérience négative: The facility only has six stairmaster and two of them are out of order. The ones that do work are older machines. Very disappointing compared to the Guelph facility which I was previously a member at.

Expérience négative: THEY DO NOT LET YOU CANCEL DO NOT JOIN!!!!! i tried cancelling since i moved 2.5 hours away they asked me to email them pictures of my government issued ID and proof of residence?! there is absolutely no need for that information to cancel a membership, especially from a gym!! i then came in person to ensure my membership was cancelled to which they questioned me about why i was cancelling, where i moved to, how far away i was, etc. i’ve talked to 5 other people who have the same issues with this crunch where they refused to cancel their membership and continued charging them monthly fees and $25 late fees PER DAY. please do not come here!!!

Expérience négative: Don't expect to get fair compensation. My wife has been going to Crunch for 3 years. She was taking personal training with the Crunch staff. They over billed her account after she said she wanted to cancel her personal training When she asked to be reimbursed they said there is nothing they could do. When she asked for the Gym manager they said they don't have anything like that. I have no idea how they run the gym with no representation like this. Watch out you will be over billed.

Expérience négative: They overcharged me for PT sessions after submitting my request for cancellation weeks in advance, and receiving confirmation from the PT manager that my payments would be stopped by a certain date. When I asked for reimbursement they said no.

Expérience fantastique: I have been going to gym since October 2024 and been working with PT Calvin Daum since day 1. He is a great trainer with a wealth of knowledge when it comes to working out and achieving my goals. He has made me feel comfortable and confident in the gym, building my knowledge of proper form and techniques to ensure I am getting the most out of every workout. He has made a positive impact on my overall fitness journey and makes me excited for continued progress Calvin has a great knowledge of what my body can /cannot do as a senior.He has help me with a nutrition/meal plan and got me to start on my body transformation. Calvin makes it fun and challenging to go the gym. I am happily surprised at how much stronger I am inside and out. So if anyone wants to be happier, healthier, stronger and more flexible then Calvin can help you.

Expérience fantastique: Great place! Been going for almost a year, super welcoming and inviting place! 0 judgement by anyone! I recommend coming here if your choosing a life style change!

Expérience négative: Absolutely HORRENDOUS staff. The sheer incompetence that each and every individual radiates is appalling. I have gone in THREE times to cancel my membership. THREE TIMES. Each time I’ve been told it had been cancelled, and then months later they take out over $200 from me, on top of STILL taking out the monthly membership fee. It’s sickening that they don’t do a thorough screening for their hiring process. Save your time & money and go to another gym.

Expérience négative: This gym has gone downhill over the past 3 years. It's unfortunate because it's well equipped and a good price. However, it has become extremely overcrowded to the point of not being able to find parking and not being able to do planned and structured workout routines. Half the people aren't actual members of the gym, they just get inside without the employees giving a crap whether they're entering rightfully or not. How much more money do you need to constantly promote memberships? You can't fit another body in there not to mention the ventilation is lacking and it smells like ass in there. I'm done with this gym and not looking forward to going back anytime soon until they get some standards

Expérience fantastique: I am just finishing up my 6th month of training with Calvin Daum. It has been the best experience of my life when it comes to my fitness journey. When I started I was looking for a kick start as I was just coasting, I watched Calvin train others and was intrigued, so I approached him and the rest is history. My body has gone through some dramatic changes, my confidence is much higher and the knowledge he has taught can’t be ignored. Calvin knows his stuff and applies his knowledge to what your individual needs and wants are, he takes pride in teaching the process that you can take with you for the rest of your life. I now have random people approach me with how my physique has changed and how good I am looking to keep going! Which is exactly what I plan to do. If you want to learn how to train or just how to take care of your body for life, talk to Calvin!! You will never look back!

Expérience négative: I've been at this location for almost 2 years and pay for the upgraded package. Change.the.tanning.bulbs! And why is room 2 down for the last 3 months?? All you care about it seems is gaining more and more clients. Do some maintenance

Expérience fantastique: It's a great gym to be honest. All the equipment works, it's a good atmosphere, and staff/patrons are nice. It can get a little crowded at times, but for the price it is a month I'm fine with it.

Expérience fantastique: My Fiancee and I signed up with a personal trainer/coach, and were fortunate enough to get paired with Calvin. I myself have multiple ailments due to my time in the Military, and my Fiancee was involved in a bad MVA a few years ago. We were looking for ways to improve our mobility, flexibility, and endurance so that we could improve our day to day activities. Calvin has worked with us since the beginning of November 2024 on our mobility and flexibility, which has improved greatly in a short period of time. Calvin is quite knowledgeable with the kinetics of the human body, and knows when to push, and when to adapt an alternative method for the same results. He deals with his clients with compassion, and his attentiveness to detail will help you strive for success. We are grateful for everything he has taught us so far in regards to making a Lifestyle changes to live out our golden years to the fullest

Expérience fantastique: I honestly love this gym, it is one of the better ones in the city and one of the least expensive. My only gripe is what the hell is going on in the men's bathroom I joined 3 or so months ago and the shower caddies and shower heads have been either broken or stolen more than three times for each of the four shower stalls! At this rate I'm going to be reduced to just using the plumbing straight from the wall.

Expérience fantastique: My wife and I (both senior) started with Calvin D back in August 2024.We both decided to get a personal trainer for different reasons. Thru his dedication and encouragement with knowledge of health and fitness, we have surpassed our expectations. Calvin has a great knowledge of what our body can /cannot do as seniors.He has help us with a nutrition/meal plan and got us to start on our body transformation. Calvin makes it fun and challenging to go the gym. My wife and I are happily surprised at how much stronger we are inside and out. So if anyone wants to be happier, healthier, stronger. more flexable and have more confidence, then Calvin can help you

Expérience négative: They have way oversold their membership to the point that it's well over fire code capacity at times. They do not fix their equipment. Today is the 3rd time in the last week that I've had to leave because no machines were available. Don't waste your money. Go somewhere else.

Expérience positive: About average for a gym, but time will tell if it goes up or down.

Expérience fantastique:

Expérience négative: 0 stars. I have been charged twice now after being told that my cancelation was put in for personal training. I do not appreciate this service especially while I had more important things going on in my life to use my money towards. It has inconvenienced me twice now. I do not want more training sessions! Omg This place feels like a legal scam. I haven't used the gym, I haven't even been in the country for months. I got back 3 weeks ago. I logged in to see if I could delete my account online and I see an overdue balance of $433. Like, how That's madness. After already robbing me twice for more training I did NOT want, AFTER the MANANAGER said he put the notes in, they are still trying to pull more money out of me. I haven't used the gym in monthsssssss !!!! And the last payment was in January, how would it even get to $433.00 ?!! No one contacts to say " oh hey, you know your payments are still going up" . Why ? Is it a way to make a quick bill on people. No one gets money on the ground. I work hard just to be giving the gym so much of my money ? $600 in training I didn't want and now you want to tell me $433 for February till now for services I haven't used ??? Update: I'm only here to correct that it wasn't the manager. Could've sworn my trainer told me it was but no. Spoke to the actual manager who was pretty helpful. That's all, everything else stands.

Expérience négative: Charged 2 late fees for no reason that's 90$