
Information about Orangetheory Fitness
Opening hours
- sunday: 9h-12:30
- monday: 5h-19h
- tuesday: 5h-19h
- wednesday: 5h-19h
- thursday: 5h-19h
- friday: 5h-18h
- saturday: 8h-11:30
Services, Machines and Guided Classes
Orangetheory Fitness: Opinions
Fantastic experience: Can't say enough good things about this studio! The staff are so nice and the coaches are bomb! Everyone is so encouraging, creating a wonderful environment to crush our goals! Keep up the great work!
Hi Rebecca, thank you so much for the review!
Fantastic experience: I joined in August of 2022. I have been really enjoying the classes, the staff and the coaches. Thank you OTF!
Negative experience: Worst service ever. Asked the help desk to cancel my membership and am still getting charged after two months of cancelling. Need to train their front desk properly rather than charging people uselessly. Telling me that its my fault rather than accepting their. Never recommend to anyone. Have given zero star if i could.
Hey Jasmeen, I am sorry to hear you did not enjoy your experience at point of cancellation. We do recall your inquiry about a Membership Cancellation in September 2022. It looks like you opted for a Membership Downgrade and signed the appropriate paperwork on September 23rd, 2022. As per our month to month memberships if you were hoping to cancel all we need is 30-day notice. We hope you enjoy your final month with us, if there is anything we can do to ensure you get the most of your final month with us please let us know!
Fantastic experience: Love this place. Coaches are amazing!
Hi Koreen, thanks so much for the awesome feedback! So glad you are enjoying your time at our studio.
Fantastic experience: Starting up again after couple years of inactivity So far so good
Hi Kathie. Thank you so much for the great review. We are super happy to have you part of the OTF family!
Fantastic experience: the app sucks
Hey Gavin, sorry you are having issues with your app. If you want to give your home studio a call, they would be happy to assist you!
Fantastic experience: I loved it so nice
Fantastic experience: Super super excited for this location to re-open!!!! Cannnot wait to be back under the orange lights with fellow members and coaches :)
Fantastic experience: Really glad I made the leap into OTF. The staff are great and the coaches are very encouraging and always bring a ton of positive energy, especially on those days when it might be a little harder to get to the gym. I've been attending for 3 months now and am very happy with the results!
Fantastic experience: Love my workouts with Kabrin, Andy, Vince and Eliza! Cant wait to meet the new coaches too. Lovely front desk staff remember your name and always down for a chat. If you want a coach led 1hr balanced HITT workout to help you transition into going to the gym, Orange theory is it! Ive never gone to a gym before March 2020 and I have seen a world of difference with my mental health, body and energy levels!
Positive experience: For price range it's one of the cheapest in abbotsford area for basic gym pass which includes anytime walk in workout sessions up untill 7pm
Positive experience: staff always helpful and courteous. fun workout
Negative experience: Coach does not cooperate with new members.
Hello Sukhvir, sounds like 1-year ago you did not have the best experience in our studio! We do have new management and a new team in-studio, we would love the opportunity to make it up to you! Please contact our studio and I am confident we can turn your experience around.
Negative experience: Lady on phone very rude
Hello Sansara, sounds like 1-year ago you did not have the best experience with our staff! We do have new management and a new team in-studio, we would love the opportunity to make it up to you! Please contact our studio and I am confident we can turn your experience around.
Negative experience: Poor customer service
Hello Inder, sounds like 1-year ago you did not have the best experience in our studio! I am so sorry to hear that happened. We do have new management and a new team in-studio, we would love the opportunity to make it up to you! Please contact our studio and I am confident we can turn your experience around.
Negative experience: Orange Theory Abbotsford is preparing for their "Re-opening" and had confirmed an appointment with me to set up a membership. When I showed up at the time we confirmed via email, no one was there. I emailed and called and did not get a response. I waited a few days for them to respond but they never did. I called a few days later and the receptionist said "She probably left early as she has a kid". I had to tell the receptionist if someone makes an appointment and they have to cancel, it is common courtesy to contact those that are suppose to be coming in. Waste of time.
Fantastic experience: Great place to work out
Fantastic experience: Awesome workout this morning. Friendly vibe and great music
Fantastic experience: Such an incredible workout. Great studio, great trainers... loved it!
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