PHNX FITHOUSE

Negative experience: I truly wanted to love this place, but I'm leaving this review as a warning to new members. I enrolled here two months ago in the hopes of achieving my fitness and wellness goals while being a part of a kind and supportive community. Most of the classes have been great, with experienced coaches. However, my time here abruptly ended due to poor management from the office manager and coach, Lauren Johnston. I received an inappropriately rude and lengthy email from Lauren regarding a missed class. I had asked for a refund to the missed class charge, and this was my first time doing so. As a member of numerous fitness spaces, I would have completely understood if she denied the request, instead I was shocked by the rude and reprimanding email response. My membership was effectively terminated without my consent. Moreover, when I brought this situation to the owner's attention, I was promptly ghosted. The poor management and lack of accountability for unprofessional behavior has left me beyond disappointed. I hope that management can address these issues for the sake of new members.

Fantastic experience: Excellent group fitness gym with knowledgeable coaches! Great vibes and challenging workouts

Fantastic experience: The vibes at PHNX are immaculate. I finally found a gym that makes me feel 100% comfortable, 100% of the time! PHNX is a gym that really is for everyone and the environment makes working out fun and functional! Each instructor has their own unique approach to training and the programming allows me to get the most out of my time for working out each week. FLEX classes are my favourite but I've also had a lot of fun trying out new things like boxing and kettlebells to mix up my routine and keep my week full of variety! Run, don't walk, to meet us on the field at phnx.

Fantastic experience: Great community with motivating coaches!

Fantastic experience: PHNX is a great gym with amazing coaches who are both knowledgeable and passionate about fitness. The classes are well structured and offer great variety to support your fitness goals. And the community is amazing!

Fantastic experience: I've been going to this gym for a little over a year and a half and I can't imagine my routine without it. I appreciate the safe and supportive space created by the coaches and members. Even though some days I'm not motivated to workout, there's always somewhere at the gym willing and ready to push you. I love how many different classes they offer and that you get a different experience with each coach. Boxing and kettlebell are weekly staples for me and two things I've learned at this gym, so if I ever have to leave, I'll always have fond memories of Phnx wherever I go

Fantastic experience: I love training at this gym! The coaches are friendly and knowledgeable and all bring their own unique personality and experience (+ music playlist) to every class. The community is also so welcoming, encouraging, and fun! From outdoor summer workouts, to charity classes and special challenges, it is always a good time to try out or join this incredible space.

Fantastic experience: I train with coach Daniel at this facility and recently I got a chance to engage with the group classes here. I gotta say the energy is very uplifting and everyone is pushing eachother to get work done. If you need a boxing coach or trainer I recommend Daniel, he has the experience of a pro boxer and trainer and will help you level up your game!

Fantastic experience: A workout experience like no other! Great range of classes & excellent coaches. Highly recommend.

Fantastic experience: Phnx is a great gym. The team is fun and knowledgeable. I feel stronger and healthier having joined. Highest recommendations!

Fantastic experience: Great team of professional and fun coaches. The workouts were balanced and challenging. Definitely saw results quick!!!

Fantastic experience: Wonderful inclusive space for working out with charismatic and very knowledgeable instructors.

Fantastic experience: Great environment to workout and have fun. Excellent coaches and rotating mix of exercises keep things fun!! Give it a try!!!!

Fantastic experience: Phnx has been so amazing I cannot recommend them enough! I feel stronger every class and they really focus on form so you don’t hurt yourself

Fantastic experience: After a few years of working out alone at home (thanks COVID), I was looking for a gym that offered fun and intense group workouts without pushing diets or weight loss challenges. I found all that and more at PHNX! The workouts are varied and challenging and the coaches are supportive of personal goals, focused on good form, and happy to give modifications or alternatives if asked. Both coaches and members are very friendly and welcoming and I always look forward to my workouts here.

Fantastic experience: My favorite place to workout, great people great vibes. Coaches are welcoming and extremely helpful. A great place to get your sweat in!

Fantastic experience: I’ve been a member at Phnx for almost 4 years - it’s changed my life. I used to think group fitness wasn’t for me, but the positive energy, welcoming community and expert coaching at Phnx changed my mind. I’m so grateful to have found this unique gym in Toronto - there’s no other like it!

Fantastic experience: Love PHNX. I enjoy going to every class and learn something new every time. Not only do the coaches teach you with patience but also do all members. You soon feel like you’re part the community.

Fantastic experience: Body and bipoc positive! I wish it was cheaper, but I understand why...

Fantastic experience: Great classes, the coaches are amazing, fully stacked gym, but the best part is the people and community. I’m new-ish to Toronto and Phnx definitely made the city feel like home

Fantastic experience: Started an amazing, new abs class with coach Raquel Farrington at PHNX. Challenging and targeted - 45 mins of pure core, with a great community. Quick, visible results. Loving my “Abs by Raquel”!!!

Fantastic experience: Great local community group fitness gym. The coaches are amazing and very encouraging, meeting everyone where they are at in their journey or level so you get what you need out of the classes. I love a gritty, bare bones gym with a lot of energy that makes you feel welcome and makes you sweat! Come join the family!!

Fantastic experience: I love phnx and recommend to anybody - A very welcoming and motivating environment. All the instructors are lovely. Classes are never boring, and at every class, I learn something new!

Fantastic experience: I attended 4 classes while visiting Toronto; each class with a different trainer. I enjoyed the atmoshpere and the friendliness of each staff member and the other participants. In terms of the staff that I interacted with; they all brought positivity to the classes. The trainers were encouraging, personable, energetic, and engaged. They were always present throughout each class, which made it easy to stick to the exercises. I also enjoyed the music they played. Calvin's class was very creative and I really enjoyed the unique exercises he included. If you are new to exercise, or if you already enjoy exercising; this is a nice environment to sweat! I always left the class feeling better than when I walked in!

Fantastic experience: I joined PHNX last February, and was immediately blown away by the positive energy and the community feel. Before my trial period ended, I already knew this was going to be my new gym. Since then I've fallen in love with it even more! The coaches are all extremely kind, professional, and positive. The classes are fun, challenging, and can easily be adapted to varying fitness levels. Everyone is welcome. The gym is grounded in community and supports a variety of local causes. It also regularly organizes fun activities for members, like beach days, challenges, games, etc. PHNX is no ordinary gym. Try it for yourself to see what's it all about :)

Fantastic experience: I love working out at PHNX Fithouse! Awesome trainers, classes and community! No matter your goals or fitness level, you’ll be on your way and in good hands here.

Fantastic experience: Been to many gyms and studios in Europe and Canada but this place has a vibe like no other and a big, passionate heart for its members and fitness. Great selection of classes and fantastic coaches. And most importantly - it’s fun!

Fantastic experience: Excellent space! There’s a nice variety of group classes that are challenging, fun, and leave you excited to book your next one. Coaches are friendly and knowledgeable, and offer variations for all fitness levels. Everyone is welcoming and encouraging (coaches and members included) – it’s really easy to fall in love with PHNX and it's community. Highly recommend!

Fantastic experience: Excellent classes and great atmosphere! Recommend for all fitness levels!

Fantastic experience: The best place to workout! Community feel, challenging classes, overall an amazing place.

Fantastic experience: Best workout studio that I've been to in Toronto. The instructors are inclusive, motivating, and fun!!

Fantastic experience: One of the greatest gyms i have ever been to. You learn a lot, you work hard, and everyone is welcome. I have been part of other gyms that were a bit cliquey but there is none of that here.

Fantastic experience: One of the best places to workout in the city. The classes are exciting and challenging. I recommend Phnx if you are looking to make progress with and achieve your fitness goals.

Fantastic experience: Amazing studio space. Even more incredible team. They are knowledgable and fun. Everyone is welcome.