
Information about Fit4less
Opening hours
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Looking for a high quality, cheap gym in Dartmouth? join Fit4Less at 650 Portland St in Dartmouth, NS. Your favourite facilities at an affordable price.
This location features a Black Card Workout Area*, with heavier weights (up to 100 lbs), squat racks, cable machines and more! As always, Black Card members can enjoy unlimited use of our Hydro Massage Beds, Massage Chairs, plus free tanning in our Black Card Lounge.
The Fit4Less purpose is to give every person in Canada the opportunity to live a fit and healthy good life. Fit4Less makes high quality fitness affordable and provides more people in Canada the opportunity to achieve their health and fitness goals.
Our comment from FitFit Canada about Fit4less:
Fit4Less in Dartmouth, Canada, is a vibrant and affordable gym that offers a wide range of equipment and facilities for fitness enthusiasts. Members appreciate the clean environment and the friendly staff who work hard to maintain a welcoming atmosphere.
Highlights:
- Open 24/7 for convenient access
- Large and well-equipped gym with various machines and free weights
- Friendly and helpful staff members who strive to assist members
- Affordable membership options, making fitness accessible to all
Despite its many positives, some users have raised concerns regarding the crowding during peak hours and inconsistent cleanliness, particularly in the locker rooms and bathrooms. Issues with broken equipment and challenges regarding customer service have also been noted. Overall, while Fit4Less has areas for improvement, it continues to serve as a popular destination for those seeking a budget-friendly workout experience.
Services, Machines and Guided Classes
Fit4less: Opinions
Positive experience: I like the gym, but it's extremely busy anytime after 3pm Accessible Parking spots are often taken up by those who do not have a permit - should be monitored more.
Hi Hannah Gwendolyn. Thanks for the review and for being part of the Fit4Less family!
Negative experience: Very unpleasant experience with 1 employee specifically (Mike) he was incredibly rude and unhelpful from the moment I walked in. I had the most disrespectful encounter with him - completely unprofessional and rude. I’ve never felt more unwelcome or disrespected in any establishment. Do yourself a favour and avoid this place
Hi C. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: Nice clean gym! Lots of equipment & space!
Hi Katelyn Newell. We love to hear when our members are happy! Thanks for your review.
Positive experience: I actually really enjoy going to this facility and the Bedford facility. But something I’ve been struggling with is The strong and offensive body odour of some patrons. I respect someone’s right to not want to wear deodorant, but that type of body odour only comes from inconsistent bathing. I highly encourage newcomers to please shower before coming to the gym. My stomach can’t handle that first thing in the morning
Positive experience: Equipment is often broken, and if you go in peak hours you have to wait awhile for popular equipment. However, it is very cheap in comparison to other gyms.
Fantastic experience: Love fit 4 less. The staff is friendly and curteous. Il have a service dog and they always welcome her.
Hi Carey Ann Stewart. Thanks for your review. These are the things we love to hear!
Positive experience: At times can be overcrowded but really great staff. Friendly.
Hi Thomas Bristol. Thanks for the review and for being part of the Fit4Less family!
Positive experience: I have been waiting since last Thursday night to upgrade my pass to VIP pass and I have been told to wait for 24-48 hrs and it’s been more than 4 days and still didn’t get even an email for the process. I came tonight 5-10 mins before closing and ask her what was the issue ? She said will deal with it tmrw and I’ll have to wait 48 hrs to get my VIP access !! The question is when would i get my VIP access? Thanks
Hi Hussain Aboalreha Thanks for your review. If there is anything we can assist with please DM us on our Social Channels.
Negative experience: Facility has sold memberships way beyond capacity. It will cost you 2+ hours to complete a 30 minute workout because of the amount of patrons, many of whom are planted on machines and benches scrolling social media for 90% of their visit. The only upside is that its half the price of goodlife, which has become a place cursed to anyone with a sense of smell. Fit4less only fares better from higher ceilings and larger spaces. Invest in a home gym setup. Commercial gyms have become impossible social hangouts for anyone without a grasp on the english language, particularly outside of early or very late hours. RIP
Hi Jeremy MacKenzie. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Negative experience: Watched a dude harass a girl and film her while working out. Staff told her she hurt his feelings when she told him to leave her alone and asked her to stay away for a week. I'm switching to Planet Fitness. If you're a woman looking for a gym look elsewhere. Staff won't help you.
Hi Geena Kelly. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: Relaxing and a place to stay fit and sweat it out.
Hi Freeman Naugle. We love to hear when our members are happy! Thanks for your review.
Fantastic experience: Great gym for the price. Large & open
Hi Nicholas Gwynne. We love to hear when our members are happy! Thanks for your review.
Fantastic experience: Love this gym, by far the most comfortable environment. The Staff is consistent checking on tidiness. When the staff sees they react and what’s better then staff making sure your well-taken care of. Aswell as being in a clean space!!! ~ Fit4less has a lot to offer, Join be they’re new Member, it’s great
Hi Cherish Downey. Thanks for your review. These are the things we love to hear!
Fantastic experience: Great gym
Hi Jared McDonald. Thanks for your review and positive feedback!
Negative experience: Worst experience ever, this was our first day at this gym, we wanted to use massage chair over there, and not even a single staff member was there at reception to activate the massage chair. What’s the point of paying for black card if I can’t even access any of the black card amenities. I’ld say they lack managerial skills at this location.
Hi Dolly Kapil. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: This is a well equipped clean gym with free weights, trx, kettlebells, and resistance and cardio machines. Staff are friendly and hard working. I have been going to different gyms for many years and this is the first gym I have witnessed the staff spending the majority of their time thoroughly cleaning machines and the whole facility and providing client service.
Hi dale lynk. Thanks for your review. These are the things we love to hear!
Negative experience: I buy their membership because it’s 24/7 open but know they going to change their timings. Know they only open till 12 even on weekends. Its really sucks if they didn’t change it i will revoke my membership
Hi Aksh Preet. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: Best place to workout but not a place to relax. Why don't we can access massage chairs all time.
Negative experience: This is the most discussing gym I have ever been too . Fit for less seems to think it’s acceptable to give you a dirty facility just because you pay a cheaper member ship . It is not acceptable . We are paying for a service and cannot even use basic Amenities like the bathroom because they are so dirty . Complains go no where and nothing gets done . Public health needs to be notified immediately . Absolutely a pig stop . I am canceling my member ship .
Hi tom c. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Positive experience: It's my first time ever using a gym . I always have stupid problems happen to me there . Not sure why !! staff is very helpful with me .thank you
Positive experience: Great assortment of equipment, I don't go there anymore because I switched gyms, but usually always packed to the brim, at night time it's also ridiculously hot and the smell isnt great, sometimes hard to breathe
Fantastic experience: Purchased steak for supper
Hi Doug Arklie. Thanks for your review. These are the things we love to hear!
Negative experience: I go to this gym almost daily and for the past couple of months in particular, the showers are just cold or broken. I drive from out of town to workout on my way to work, so I rely on that basic service. There is no where to check online if the showers are broken online, and they periodically work (yes during staffed hours). So if you like a miserable cold surprise to start your mornings, this is the gym for you. Otherwise the staff are lovely, the gym is mostly clean and overall an ok place to workout. But, 1 star cause this has been an issue for a while and just isn't getting fixed.
Hi Victoria and Chris. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Positive experience: Okay place if you're in a pinch for a workout
Hi Rob Grandy. Thanks for your review and positive feedback!
Negative experience: I'm not of complaining, but I'm really mad. I canceled my membership January! And I'm still charged to this day. Around march I noticed it and i called and they said that apparently they'll still charge me for 2 months after canceling" which for more ABSURD it is, I said "sure! I didn't know" but today April 8th, I checked I got charged yesterday. And I'm just done with it, I'm calling tomorrow and hopefully they'll answer (which is already a big problem for costumer service). And look, you guys have a good gym, good equipments, clean, nice staff, but this really drove me insane, and made all my good time in the gym be forgotten. If I knew what I would go through, I wouldn't have done it.
Hi Julia Gaspar. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Positive experience: Old equipment and chnaging rooms seems old designed as well.. staff keeps it clean but still U can’t keep equipment from rusting. Things just need to be replaced including washroom tiles and doors.
Negative experience: Pros: price Cons: filthy, packed, stinks, broken equipment, spray and wipes and soap are frequently empty
Fantastic experience: great at night , empty gym
Hi Anikate Pandey. Thanks for your review. These are the things we love to hear!
Negative experience: U pay for what u get, people who work here are only here for the social aspect, no enforcing rules like putting weights back, people do not care about the next person to use machine and staff don't care to clean up either. Since I've been a member here I have re arranged weight racks and cleaned up attachments off the floors more. Never have I seen an employee move a muscle to keep the work space clean and safe.
Hi Pius Gristey. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: best poutine ever
Hi Rick Hemsworth. Thanks for the review and for being part of the Fit4Less family!
Fantastic experience: Excellent Staff Awesome Location Excellent Equipment and cheap membership
Hi William Julian. Thanks for the review and for being part of the Fit4Less family!
Fantastic experience: Great gym, clean, friendly staff and it’s 24hrs!!! congrats!
Fantastic experience: One of the best gyms around HRM ! The staff work hard to ensure all equipment kept clean will working during staffed hrs and also a quick follow up after unstaffed hours. All staff also are constantly keeping cleaning stations full and topped up for the safety of all members while using the facilities. Thank you for this, it’s greatly appreciated!
Hi trudelc1. Thanks for your review. These are the things we love to hear!
Fantastic experience: I like this gym because it's so close to my home. Very convenient
Negative experience: Not cleaned up regularly so it smells. Cancelled membership on the 12th and im still being charged until the 4th, I got from an email just a few days ago
Hi P. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: Amazing Gym with literally world class Perks. The price is unbelievable for the black membership! This location is one of the best in Canada. It has way more new Equipment, facility capacity and extras. Love this place and location. I wish other locations had the same.
Hi Jason Noel. We love to hear when our members are happy! Thanks for your review.
Negative experience: Started going back after COVID had almost shut it completely down. Wasn't too bad as when we go it's early in the morning. However it seems that now you're rushed off machines. Sat down to use one upstairs and not even into my second set and had people standing over me after I said was just a rest between sets. Finally just left. Hard to get a workout in when you're feeling rushed. Will definitely be looking into PF once they open. At least they are staffed 24/7 so you can use all the benefits to their black card.
Negative experience: We started coming here a year ago. We were impressed with the facilities and cleanliness at that time. Over the last year, things have gone completely downhill. Equipment is not maintained. A lot of pieces are broken and/or missing parts. Paper towel machines and cleaning solution bottles sit empty for hours. The place just generally feels neglected. One major pet peeve of mine is that they turn off the water to the women’s showers when there are no staff on site. I thought that this was due to slip and fall injury risks, but I have learned from my husband that the men’s showers are on all the time, regardless of staffing. This feels incredibly sexist and unnecessarily paternalistic. Looking forward to the opening of the new PF in Woodlawn. Will definitely be making the switch.
Negative experience: Signed up for the black card and can't use the massage chairs or tanning after midnight....
Hi The Man With No Name. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: Great place to workout. Can be busy at times, but open 24/7
Fantastic experience: Awesome place to get fit, great atmosphere
Hi Wayne Bignell. Thanks for your review. These are the things we love to hear!
Positive experience: Good gym to workout in but the staff and cleaning of the place are things that need to improve
Positive experience: At first glance, its a pretty busy and intimidating place. CONS: As you walk in there are "doors" with which you must scan your card to go through (as a member) however there are horizontal bars locking you in as you push yourself through as their is only room for one person at a time. As this is the main enterence and exit it begs me to wonder what happens if there were a fire and people need to exit quickly. Upon asking staff, I did not receive an answer. The staff are only on site for limited hours, so if outside those hours you need help there is no one to do so. There is no water fountian, so dont forget your water bottle. You can buy their water but it is expensive. If you scan your card to get in and forget something, you cannot scan to come back in for a spicific amount of time. It is BUSY. As its 24 hours the peak times make it impossible to use the equipment, often waiting for long periods. The room to do stretching is very small. They dont give you much of an orientation on where anything is. PROS: Its open 24 hours a day. The black card is shareable so long as its only being used by one person at a time. The black card costs under $30 a month. There is an enture section with hydeo and water massage chairs. Everyone from every walk of life goes there, all shapes abd sizes. The changing room has a sauna, showers and lockers. There is lots of fitness equiptment including cardio/weights/freeweights and a place too stretch/warm up/cool down.
Hi Sarah Eyland. Thanks for your review and positive feedback!
Negative experience: Poor layout, worst maintenance, ignorant crowd! Gym is full of half broken equipment set way too close together surrounded by people bathed in cologne.
Hi Adam Leblanc. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Fantastic experience: I've been to the Portland Street location a few times since joining. There are always people of all ages and fitness levels around. Everyone seems very friendly, staff and paying members. A few different cicuits to do, lots of free weights and tons of machines. During staffed hours there is always staff members walking around cleaning. I've seen reviews on the cleanliness during unstaffed hours. I'm not sure how people expect a 24/7 gym to be fully staffed 24 hours a day while only costing $8 bi-weekly. Maybe, stop complaining about the gym and blame the disgusting people who treat the place like their personal garbage can when no one is looking ♀️ So far, the manager has gone out of her way to be kind & accommodating to me and all of the staff are friendly and helpful
Hi Kathleen Porter. Thanks for the review and for being part of the Fit4Less family!
Fantastic experience: Great spot. Miss it because of the flooding
Fantastic experience: I find the staff very friendly. They work hard to keep the gym clean. Any time there is garbage around it is definitely from the clients. I have seen people dropping litter around. There are alot of people at the gym so wear and tear of equipment is definitely going to happen. All in all a happy experience.
Hi Paul Darrow. Thanks for the review and for being part of the Fit4Less family!
Fantastic experience: Due to the flooding and temporary closure of the Bedford location I have tried out several locations. By far I am loving the Portland location. It is a large gym and has great equipment including TRX, Kettlebells and slam balls which many other locations do not have. I met the manager - she is always walking the floor and she is very approachable. The other staff I have talked to are also very pleasant.
Hi Lori Fash. Thanks for the review and for being part of the Fit4Less family!
Positive experience: First time visiting this gym. Very surprised how big it is and well outfitted with just about every exercise machine you can think of! Staff are very friendly and accommodating.
Fantastic experience: Pretty good gym. Crowded at a time but I love working out there
Positive experience: very good environment ,good space little need to do work on cleanness
Fantastic experience: My favourite place
Hi Sam Soni. Thanks for your review and positive feedback!
Fantastic experience: good gym recommend everyone to go
Hi R C. Thanks for the review and for being part of the Fit4Less family!
Negative experience: Location, variety of gym equipment and hours are very convenient however, if you ever need to contact customer support or cancel your membership you're doomed. You will never receive an email response back, the location is 24/7 but even during business hours representatives don't pick up the phone and you will automatically be rented for a new yearly contract without any communication. Very poor customer service.
Hi Julie Sanford. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Negative experience: Unprofessional and rude staff.
Hi Manpreet Thakur. We’re sorry to see you have not had a great experience. If there is anything we can assist with, please send us a DM on one of our social channels.
Negative experience: If you work during regular business hours this gym is unusable unless you're there before 6am. Way too crowded.
Positive experience: Lots of equipment, very clean. Only issue is it gets crowded fairly quick in the evenings.
Hi Ryan Keddy. We love to hear when our members are happy! Thanks for your review.
Negative experience: These guys that work here are useless. Don't even waste your time.
Positive experience: Love fit4less at Portland street. Have all the weights and machines you need, and the new black card room is mint. I’m only wondering if the sauna will ever make a come back? It’s an amenity that’s truly missed.
Hi Spencer LeBlanc. Thanks for your review. These are the things we love to hear!
Negative experience: First time going yesterday. I had difficulty getting through the spinning door. A staff member looked at me, walked to an office and audibly stated she was going to “kill herself” before finally assisting me in getting through the door. I’ll continue to use the gym as I love the set up, however I think based on many reviews your gyms hours and equipment are the only good thing. I would like to be able to feel welcomed-especially upon my first visit.
Positive experience: Been going here for the 24hr benefit that suits my schedule. Great selection and quantity of equipment. The 2 times I have dealt with staff they were very rude and I almost did not return but with limited 24hr gym selection I had no choice.
Fantastic experience: Best fit4less location in my opinion. Large place and enough equipments even when its packed.
Negative experience: The staff and management is awful, the only good thing about this gym is the size
Negative experience: Staff were rude and not accommodating for my disability
Fantastic experience: Really good fitness for everyone
Positive experience: Good gym, lots of free weights, machines, treadmills and climbers.
Fantastic experience: Great gym with everything I could need. Base membership and enhanced membership options. Seems a very inclusive environment and the best thing is to date no grunts or people slamming around weights. Suitable for anyone really. Staff were all pleasant
Thank you for your review we LOVE to hear when our members are happy!
Negative experience: They do not answer their phone what do ever and I’m fairly sure this is on purpose. At one point, it was even disconnected. Have been trying to call to cancel my membership for weeks now with no answer. Have seen from other reviews that I need to go into the gym to cancel, even though it’s specified on the website that I should call (?) Makes 0 sense. I have not been going there as I have been running outside and will be going back to school, which has a gym. Really frustrating and terrible customer service.
Fantastic experience: So far I’ve experienced Fit4Less as a good investment. Staff might not always be greeting us at the doors but that is also kinda cool when we just walk in with our card like it’s no one business. It’ll be great to get the sana working again. A few more cable machine that we don’t have would be great. I feel a thorough cleaning of the bathrooms can be of more often. Overall I get an amazing workout at our Fit4Less. P.s Hopefully we’ll be proactive on any adjustments that can be made “”
Thank you for your review we LOVE to hear when our members are happy!
Positive experience: Great place
Fantastic experience: I love this gym and staff and pricing:)
Fantastic experience: Nyc vibrant environment.
Thank you for your review we LOVE to hear when our members are happy!
Negative experience: I am curious how a black card member that only goes to the gym during 'non business hours' can benefit from it versus a regular card. ... I ask this because I go before work so 4am ... Once I completed my workout I went to shower (part of my BC) ..taps are shut off!! Can only use during business hours ...same as the massage chairs ...the 1/2 off drinks ....the tanning beds ..... So I should probably downgrade to suit my schedule ?
Hi there. Thanks for your review and feedback!
Negative experience: Don’t want to give even a single star rating .The guy on front gate don’t even know how to speak . Time was 4:40 pm july 5th. Will not recommend to come this time . He was so rude guess was doing discrimination.
Negative experience: Date july 5 time 4.40 pm. The guy at front desk was very rude to us because he had to just let us in. My friend’s card didn’t got scan because i held door for 3-4 seconds while he scanned. I didn’t know that. I just politely requested him to let my friend in but he was very unprofessional and rude to us. And he said I won’t let you in next time if this happens.
Positive experience: Still not my favorite gym.
Thanks for your review and feedback!
Positive experience: Love working out in the gym. It's clean and the price is right, but the employees are useless and never around and always late. If you need any help with anything in the gym your better off asking the person next to you working out.
Hi there! Thanks for your review. We would be happy to hear your feedback, please reach out to us on our Social channels!
Positive experience: Friendly environment.. AM staff need to be on time.. cant tan if no one is there..
Thanks for your review!
Fantastic experience: Kelsey at the desk is the sweetest! Super helpful always and really nice! A nice change from what I'm used to!
Thank you for your review we LOVE to hear when our members are happy!
Fantastic experience: Big and highly affordable
Negative experience: Not a great selection of equipment, they equient they do have doesn't have the proper attachments/accessories, equipment is constantly broken or under maitenance. They just removed a large workout area and replaced it with a black card area. The employees don't do anything when you inform them of broken equipment. During covid when every other machine was shut down for distancing, they had 1 worming elliptical machine. I notified the staff several times that the machines were broken and they never did anything about it. I understand that this is a low cost gym but I would be better off working out at home.
Negative experience: Staff were nowhere to be found so I couldn't use any of the black card amenities
Fantastic experience: Lovely facility, lovely staff, very clean. Very organized layout!
Thank you for your review we love to hear when our members are happy!
Negative experience: There is never anyone at the front desk
Hi there! Thanks for your review, we would love to hear your feedback, please reach out to us on our Social channels!
Positive experience: This is a good gym BUT THE STAFF IS ALWAYS LATE. There are folks looking to use the black card amenities every day at 7am and the staff doesn't arrive on time. We are awaiting staff arrival as I write this, they're 20 mins late. This is a regular occurrence.
Hi there! Thanks for your review. We would be happy to hear your feedback, please reach out to us on our Social channels!
Fantastic experience: Great amenities, Changing room and washroom.
Thank you for your review we LOVE to hear when our members are happy!
Negative experience: Waited 25 minutes to even see a staff member for a tanning bed.. then 2 girls flagged him down and got ahead of us and had to wait another 20 minutes to use the tanning beds....... was told by the staff member and the two women that I need to "go around the gym and find the person working and tell them you need help"..... what!?!?! How do I know who works here??? HOW DO I KNOW WHO WORKS HERE WHEN I WAIT 25 MINS TO SEE A FACE terrible customer service. Second time I have been here... first time I waited 5 mins but a female worker told my friend that we were allowed in without the goggles and they dont have any to sell.... Update: All staff are snarky. Rude. They're talking to their friends, with their friends giving me rude looks. I have never felt more uncomfortable at a business...
Hi there! Thanks for your review, the cleanliness of our locations is our top priority. We would be happy to hear your feedback, please reach out to us on our Social channels!
Negative experience: It’s been my go to gym for a year now. I like working out here given the 24hr benefit at an affordable price. Have a few machine that are broken and it’s been well over a month that they are not repaired. Annual cleanliness fees are charged to use, but the gym is very dirty. Machines are not cleaned. I guess what we pay, is what we get here lol
Positive experience: Perfect gym if you come at the right time. Can be a little busy otherwise. Has all the machines I like, and I don't feel judged when I go. Haven't been able to track anyone down that can help explain some of the machines yet.
Fantastic experience: I really like this gym the staff is helpful and kind and everyone is doing their own thing we are all there for the same thing getting fit I enjoy the atmosphere I don't feel uncomfortable I go 3 -4 times a week great price love the massage chairs ..more water stations needed or maybe water cooler or something..
Positive experience: Great gym, a bit crowded and not the best selection of equipment. Also, my stuff got stolen in the women’s locker room. MAKE SURE YOU LOCK YOUR STUFF, I LEARNED THE HARD WAY!
Positive experience: Staff is not always available at front desk .. normally they are in staff room for long periods of time or on the gym floor. once I forgot my Gym shoes in my car, had to go back out through the revolving doors when I came back I had to wait about 25 minutes to be let back in by another nice member. :(
Fantastic experience: Tons of space and gear is always kept up. Staff are fantastic. Perfect home base gym.
Fantastic experience: Great friendly staff. Always a cold working water fountain a black card area and lots of other little areas.
Hi Laura Lewis. We love to hear when our members are happy! Thanks for your review.
Positive experience: Pretty decent gym.
Negative experience: The manager jacqueline is rude and talks down everyone. Really unhappy staff. I hear they speak openly about hating the job and management.
Negative experience: I’m shocked how rude the curly blondish haired manager is to customers. She was telling someone on the phone in the most rude tone “I’ll get to your account when I do. Until then it will sit in my pile”. Sounds like she doesn’t care….
Negative experience: Ran straight to the reviews after hearing some experiences regarding staff and was not disappointed. Glad it's just not me. Curly hair front desk lady seems to not be fit 4 customer service. See what I did there
Negative experience: Customer experience was good up until I called trying to understand charges to my account for cancellation periods. Brandon.K had absolutely no time for my questions and was extremely unprofessional with me on the phone. He was making a very strong point to not want to help me and when I asked him for the next person to speak to, he laughed in a sarcastic way and rambled off the email address way too fast for anyone to catch. For someone to not care about every avenue of his job, he should maybe consider a job outside of customer service, maybe in the trash industry. That’s the level of customer service he provided for me today.
Negative experience: POOR customer service. Staff with RACIST attitude, charge YOU even AFTER CANCELLATION Very disappointed .
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