Orangetheory Fitness

Fantastic experience: J’y suis depuis quelques semaines et j’aime beaucoup le fait de réserver son cours et faire du sport pendant 1h sans attendre son tour sur les machines. De plus étant débutante, le fait d’avoir un coach qui nous dit quoi faire est rassurant et motivant !

Fantastic experience: I've been attending Orangetheory Fitness Plateau in Montreal for the past few years, with dozens of visits, and I’ve consistently enjoyed the experience. The quality of the coaches is top-notch, with most bringing a wealth of knowledge and motivation to every class. The manager and owner, Brenda, stands out not only for her helpfulness but also as an excellent coach herself, always ensuring members get the most out of their workouts. The amenities are well-maintained and suitable for the high-intensity sessions, though adding one or two more showers would be a welcome improvement especially during peak times when the classes are full. The equipment is of great quality and kept in good condition, which contributes to a safe and effective workout environment.

Negative experience: I was stopped on the street this summer to participate in some contest thing that allegedly won me several free classes. I gave them all of my information and was never contacted. That strikes me as both dishonest and lame.

Fantastic experience: Great place. The staff is welcoming and the coach that ran the session when I was there while traveling to Montreal, was real encouraging. She took the time to correct me several times, which I appreciated a lot.

Positive experience: My first visit to this studio and probably the last unless I see some improvements. Reasons: 1. Unlike my experience with other OTF studios, they do not provide a sense of belonging to the guests. 2. They have one big monitor on their floor that only a certain number of stations can see them. So you need to constantly walk to other folks’ spaces to see the ongoing exercise. 3. some fans in the studio can directly point to some stations or treadmills. I do not suggest stations 1 and 2! 4. Similar to many other OTF coaches, they are NOT spending time correcting the folks on the floor. 5. As expected, it is NOT a bilingual class. The staff and coach are bilingual, but the instructions are explained in French only. 5. The last, but not the least: there is no attentions to the details. You can see the number above TRX is off by one with the number on the station! Or there are spare/broken treadmills stocked in a corner. Or extra dumbbells stacked on top of each other instead of being on a rack. The events wall has not been updated for the last two months! None of them is a deal breaker, but definitely not the experience that I had with other OTF studios On the good side: 1. Their space is bright because of its many windows. 2. They have 3 showers.

Positive experience: Je met 3 étoiles car moi c'était pour une remise en forme (ça faisait 2 ans que je n'allais plus au gym) et ce n'est vraiment pas adapté pour ça. C'est vraiment pour les gens qui sont très sportif et qui veulent ce dépasser. L'ambiance est très motivante, le coach vraiment super, il explique bien les exercices. Je vais certainement y retourner quand je serai en forme car j'ai adoré l'ambiance et la diversité des entrainements, c'est vraiment stimulant.

Fantastic experience: While visiting Montreal, I dropped into OTF Plateau for a morning class with Brenda. I'm an international drop in from the States so there was a one pager to fill out and complete. The equipment is the standard treads, rowers and benches. I appreciated that the weight stands were labeled to help find weights quickly. Also the floor is elevated and comfortable to work from. The focus of OTF though is always the members and coach. Brenda is very motivational both in French and English. The group workout is also motivating. Just don't compare yourself to others. We're all on a fitness journey and are at different points along the way. Push yourself to your own limits.

Fantastic experience: Love this gym! It’s very beginner friendly and the coaches are very nice and motivating, and the staff at reception are quite helpful. I like that you can learn good form for lifting without feeling so intimidated. Best thing about it for me is that when you get to schedule your classes ahead of time, you get to stay consistent. And whether you go in feeling tired or not, you’re leaving rejuvenated forsure!

Fantastic experience: love working out there! great team! Very nice staff and very good workout!

Fantastic experience: Nice teachers and programs for WOD… Not as competitive than CrossFit

Positive experience: Petite baisse de motivation pendant un moment, je trouvais les cours au fur et à mesure assez simple et souvent répétitif. Mes cours préférés sont devenus les cours de Clotilde, elle est dynamique, et je trouve les cours différents. En ce moment il y a la semaine Mayhem, je ne comprends pas pourquoi ce type de cours n’est pas mis en place plus régulièrement. Ce genre de cours sont beaucoup plus dynamiques et fatigant. On va au sport pour ce genre de cours, transpirer et être exténué.

Fantastic experience: Wow ! Juste le défi dont on a besoin pour se dépasser, s’amuser tout en faisant la mise en forme. ❤️

Fantastic experience: Highly recommended place! Since the beginning they have a welcoming onboarding, introduction to the exercises, and friendly support. The collective workout makes you go 120%.

Fantastic experience: Meilleur concept d’entraînement à vie!

Fantastic experience: Excelent fitness conditioning class! Really loved it

Fantastic experience: I have been going to Orange Theory for over a month now and I am addicted. The team is super friendly and always happy to talk to you! Highly recommend their program if you're looking to get healthier and are in the area!

Fantastic experience: J'ai fait une séance d'essai avec Colette et j'ai été vraiment très satisfait de mon expérience! La coach est très sympathique, accueillante et dynamique et le workout en lui-même est d'une parfaite intensité (je suis moi-même coach et j'ai pu me dépasser durant l'entraînement). La salle est très propre ainsi que les équipements et j'ai aimé pouvoir suivre ma progression à l'écran. Je n'hésiterais pas à recommander OFT à mon entourage!

Fantastic experience: The staff and coaches are all very supportive and friendly. The workouts and the facilities all make for a very fun experience.

Positive experience: La salle est vraiment propre

Fantastic experience: Merci Brenda, Chris & Laurent pour la remise en forme!

Fantastic experience: Great studio with a friendly team!

Negative experience: Hey otf plateau. I wish I loved you because your location is perfect! Try number 1- my first time no one gave me an intro. Went to subsequent classes in griffintown and loved it. Came back to you and the ac is broken not for a bit but for “2-3 weeks” it must have been 35 degrees in there! I wanna love you but you’re making it tricky!

Negative experience: 5 reasons why I quit Orange Theory Plateau: 1. Very poor customer service for such a high price tag membership. Impossible to reach management in a reasonable time frame, often getting to voicemail, or texting without a response for days. As well as being told different things by different staff who either don’t care to understand or are too new to know. High turnover of employees who are ill informed. A very frustrating experience. Manager Brenda acts bothered and uninterested when dealing with customer issues. 2. Getting charged the membership fee multiple times a month, which happened on numerous occasions; having to call and ask for a refund, without any apology. Not being able to control my personal information/remove my credit card information. Having to be on alert to make sure no extra charges went through, every month! Waiting days to be refunded. Ridiculous. 3. Lack of space in the lockers and gym. No locker rooms and nowhere to get dressed, especially in the winter, when everyone leaves the class at the same time and other people are arriving. 4. Heart rate monitor unreliable and buggy. Had to exchange it multiple times. Having to run out mid class to get it reset or wait after class to get a new one, only for it to not work properly like the last one. 5. Costly without any expected perks (no towels, no private locker rooms, etc.)

Fantastic experience: Top comme toujours surtout les entraînements de Laurent !

Fantastic experience: I’ve been to a few Orange Theories but the one located in the Mile End is by far the best! Brenda, the manager has such high energy, a positive attitude no matter the day you walk in! Elie, who you often see working the front desk is so welcoming and calm even through the busiest of times. The workouts are incredible and the space is large and one big open floor plan which helps a lot when you need to listen to the coach and follow a long. I’ve been to many gyms but this one is by far the best! I’m in the best shape I’ve ever been and I have to admit I’ve become an OT addict! Love the staff, love the workouts, love the space! Highly HIGHLY recommend joining Orange Theory in the Mile End.

Fantastic experience: Did a trial, loved it so much I bought a membership. Nice clean gym with great staff and instructors.

Fantastic experience: Amazing staff. Workouts are challenging and can easily be adapted to your fitness level.

Positive experience: Not bad I enjoyed the free class could be a bit cheaper but the coach did a great job probably will go back.

Fantastic experience: OTF is the best. Period. And OTF Plateau is at the top the game. Give it a try and you will get hooked. 100% recommended.

Fantastic experience: Great location, great energy in the studio, awesome team!

Negative experience: Tous les cours sont donnés en anglais et lorsqu'on explique qu'on parle français on se fait regarder comme un extra-terrestre et on a pas de service.

Fantastic experience: Great service team - great trainers!

Fantastic experience: Best hour of the day!

Fantastic experience: Excellents coach, entraineurs bilingues, super ambiance !

Fantastic experience: Excellent workout... Un 60 minutes bien remplit!!!

Fantastic experience: TLDR; I love the diversity of these workouts; every day is different and challenging in new ways. The coaches are motivating (in both french and english) and the *growing* community is so supportive and welcoming. I participated in the VIP trial soft opening, and 4 classes within the week; I am hooked! the negative reviewer may have been a little too harsh and unfair. It's the OTF plateau soft opening, you can't expect the experience of a newly open gym, with staff in training to give you the exact same experience as a gym with veteran employees; seriously Ms. Tremblay have some compassion. The last two weeks the staff and coaches were clearly going through their own onboarding experience; they are figuring their rhythm and rhyme. The SA team have been super welcoming, and they have done an amazing job educating the curious walks ins of Orange Theory while clocking/syncing everyone in! I did find one of the trainers too much for me, where i I ended both class with a migraine (take note that this is personal, the vocal pitch/cadence and frequency of encouragement were too much for me..however other participants enjoyed his banter). For the next month, I'll most likely aim to take classes with Laurent and Elodie, as i like their coaching technique and class momentum. On the last day of the trial (Sunday feb 23 2020) the franchise owner, Michael was present - what I appreciated from the conversation was how it is important to put "members first" ( also the value-statement of OTF), and his staff upholds this value in the customer service they are providing! I love the experience and the challenges, and to be clear, don't let the ads fool you where you see young 20+ year olds with perfect beach bods with sweat glitter. You are going to be surrounded by genuinely amazing people, all ages, shapes and sizes!!

Fantastic experience: Orange Theory Fitness has always been a stand-out establishment, but I am particularly impressed by the new Plateau location! The studio is bright and beautiful, and I was greeted by so many smiling faces the second I walked in. The people at the front desk are very helpful in getting you set up, whether you're brand new or a regular face. I took my class with Ludovic, who showed from the moment I walked in that he really cared that everyone was excited to be there and motivated to do their personal best. He seemed extremely knowledgeable on workout and post-workout strategies. He was thorough and enthusiastic for the entire class, making sure that everyone's technique was safe and effective. His energy was infectious, helping me get through a tough but attainable workout! He and the entire OTF team were beyond helpful in integrating me into this community. Even though the studio is brand new (evident from the radiance of the Orange equipment), they seem to be integrating seamlessly into the Montreal fitness community! Thank you, Orange Theory Plateau! You will be seeing me again.

Fantastic experience: I’ve tried two classes here so far and I’m impressed! The facility is brand new and beautiful, and the machines are super cool and modern. Each instructor has a slightly different style, but they give similar amounts of personalized attention and help with form. The classes change daily and work you in different ways. I found Ludovic to be really supportive and clear in his instruction. He had a lot of energy and really pushed all of us in the right way! His music was loud and perfect for running to the beat. I also tried a class with Elodie and loved it. She’s very clear in instruction and friendly too. There’s always another instructor working as well to provide even more support, and they were very helpful and motivating. Everyone at OrangeTheory is very sweet and friendly from the moment you walk in the door. I highly recommend.

Fantastic experience: Super gym pour des entraînements complets et efficaces! Équipe très dynamique et bonne musique!