Snap Fitness

Fantastic experience: I want to leave a review for Snap's Massage Therapist Serena. Serena is the kindest most genuine soul who cares about absolutely everyone. She truly cares. Serena is a wealth of knowledge, and I learn something new from her every time I see her. She truly loves what she does, and doesn't see it as just a job. Can't imagine this place without her. Keep up being your wonderful self Serena. With gratitude, Kelsi

Fantastic experience: A glorious gym. Friendliest staff I’ve ever encountered at a gym. The lady at the reception (Kelsey I believe) was so so helpful and super enthusiastic to guide me — Give that girl a promotion. Very cozy gym, spacious enough to hold all the equipment, cardio machines, and free weight you need. I don’t live here but if I did this would be my go-to gym in sylvan lake for sure.

Fantastic experience: Nice gym, friendly, clean, well organised with everything you need

Fantastic experience: I used to go to this snap fitness location for a couple of years before covid happened. Now getting back into the gym after a long hiatus, the staff are just as friendly and accommodating as I remember, gym is always clean, still have all my favorite equipment. Happy to be back!

Fantastic experience: My fiancée brought me over from Goodlife fitness to this amazing gym. There is everything you need whether it’s cardio, hypertrophy, powerlifting or personal training. The gym is never overcrowded and the members respect your space. All the equipment is new, clean and the atmosphere is amazing. Don’t forget about how wonderful the staff is either.

Fantastic experience: Serena is a consummate professional, she provides a massage that is a testament to her understanding of the human body, and surpassed only by her ability to rectify and relax the body! #ironingtable, #rebarfingers #vicegripsforhands

Negative experience: Went to use the leg curl machine and the pin slipped out from the upper brace pad jolting my legs straight up. Went and told the staff that was working and she said it's been known to do that for awhile yet they have not repaired or replaced the machine which led to my already injured knee getting worse . Will never go back.

Fantastic experience: Very clean and friendly atmosphere. Great trainers, owners are very involved in the community! Serena the massage therapist is also magic highly recommend!

Fantastic experience: I’ve been going to Snap Fitness for over a year and I just have to say how wonderful and friendly they are!! The gym is always spotlessly clean and organized! The staff is very friendly and helpful! I am so thankful for all the personnel there but especially Alissia, Melissa, Serena and Ethan!

Negative experience: As many have stated this gym needs to make some huge changes otherwise their gym will end up closing. I’m just waiting for the new gym to open. Big issue is their manager. Definitely not people friendly, the gym reminds me the kids who just never grow up. You can always hear the female workers always talking about clients or drama.

Negative experience: Glad a new gym is opening, I’d recommend anyone looking for a gym to wait till the new one opens.

Fantastic experience: Best gym I've been in. Very clean and organized. The staff and owners are all incredibly friendly, knowledgeable and helpful. It's a must try, you will love it.

Negative experience: Honestly the worst gym I think I have ever been too, unprofessional and cliquey staff makes for a really uncomfortable time working out there … the gym is a joke very small and never any staff around. I truly can’t wait until anytime fitness opens up I think a lot of people feel the same .. I don’t think anyone I’ve talked to likes the snap in sylvan…

Negative experience: The most unprofessionally ran gym I have ever been a part of. Never a worker in sight during normal operating times, smug co workers, and just unpleasant to be inside. I was laughed at for asking a simple question on how to use a machine and do not appreciate that behaviour in a self improvement atmosphere, not a good feeling at all.

Negative experience: Went to sign up with my partner and couldn't find the employee. Walked around, another member went to look as well. Stood at the front desk for awhile. We went to a gym in Red Deer instead.. Disappointing as we just moved here and would have liked a gym in town.

Fantastic experience: Good gym, great staff. That Jenna girl that works ther eis a smoke show too!

Negative experience: DON'T WASTE your money here! I repeat what many others have said: the owners take advantage of being one of the only gyms in Sylvan Lake. They are quite expensive and many students cannot afford these rates, there are NO senior rates, old cardio ellipticals (you do the "bear walk"--not reciprocating pedals) old machines with the exception of a few, and the gym is very crowded with machines, some aren't repaired for months and months. We have several family members and friends who have asked about special/senior rates, and were completely told NO. You will be tripping and bumping into other people, (kids are hanging out there alot) and there is no appropriate warm up/stretching area (it is a multi-use space). The owners only care about making a quick buck for themselves. Many of us now take the short drive to Red Deer where the facilities and rates are GREAT (and bonus: MUCH CHEAPER, bigger space, new equipment). Its worth the drive!!!

Positive experience: This place is becoming a teenagers hangout. Most don’t wipe their bench off. And they take over a machine or weights and don’t workout. Just chat and do a set here and there. Then they hangout at the front counter with the some of the staff. Disappointed

Fantastic experience: This is a great gym, Good selection of machines, weights, and extras. The staff are friendly and helpful, they also do a great job in keeping the place clean. I've used one of their personal trainers and it was an enjoyable experience and was a great help in getting me back in the gym while creating a well structured workout routine. They have a couple massage therapists on staff, admittedly haven't tried them yet, but have bumped into them and they seem like wicked nice people and will eventually try this service. I'd say monthly membership is priced well as well as any of the training services offered. A big perk is that the people who use this gym are pretty friendly as well which helps make this a good environment no matter what your level is. There are times that are busier than others and it may be a little harder to get or do what you want, but even peak times it's not bad and the 24/7 access is nice for those of us that have weird hours. Without any weird contract terms or lengths if you are on the fence about joining I would say definitely give this place a go.

Positive experience: Lots of equipment and clean. Pick your times though. It gets busy.

Fantastic experience: My health and fitness journey began at Snap in Sylvan. The staff & community are friendly and are there for you.

Positive experience: Very clean gym, accommodating & the staff are always so friendly. Been going here on and off for a couple years . Favourite gym in town!

Negative experience: I have been a member of this gym for a few years and it's a smaller gym but has everything you need. The receptionist and massage therapy side have all been nice and very good to deal with. The gym is normally kept tidy and clean. Overall, I've been very happy with this side of the gym. However, personal trainers have a tendency to use multiple pieces of equipment at the same time. So, in this smaller gym, they will take up the most common machines and use them all at once. Which leaves you switching your workout half way through or having to wait, which can be 20 minutes some times.

Negative experience: Worst gym ever the women on reception is rude there is no customer Service after you pay for package they do fake commitments and don’t stand on there words.

Fantastic experience:

Fantastic experience: Very please. Great business. We appreciate you and you know why.

Fantastic experience: Friendly knowledgeable staff that treated us like locals ❤ can't say enough good things about this gym. We'll be back every time we're in town

Positive experience: Brand new equipment and not overly crowded

Fantastic experience: Friendly, clean, good rates

Fantastic experience: Snap Fitness has fantastic hours, friendly staff, and a great variety of equipment. Love it there!

Negative experience: Let's just say will never go back there .better off in red deer .

Fantastic experience: Conveniently located with 24 hr access. Friendly helpful staff

Fantastic experience: Clean and friendly environment to work out. The staff are helpful and encouraging. I would recommend this gym to anyone at what ever stage your training is at.

Positive experience: Nice thing is you can go at all hours to get a workout!

Positive experience: Very nice facility, the staff are helpful and friendly. Clean, bright and well looked after equipment.

Positive experience: Have been going here for a couple of years and it has most of what you want. Perfect gym if your starting out! Being open 24/7 it allows you to schedule your gym time whenever you want which is a huge plus!

Fantastic experience: Great gym. Very clean and well maintained. Very well equipped but not crowded. Staff are very nice and welcoming.

Fantastic experience: One of my favorite places to hang out!

Positive experience: Friendly and good exercising equipment.

Fantastic experience: Really nice gym - people (in general) there seem nice too. Very welcome.

Fantastic experience: Awesome gym with friendly staff. Any questions I had were answered promptly.

Fantastic experience: Great place with great staff

Negative experience: Great customer service. But 89% of the equipment I disliked I left early just because of that ... Probably won't go back