Pure Fitness Canada Eglinton

Negative experience: “Ever feel like signing up for a gym is less about getting fit and more like entering a financial hostage situation?” A friend of mine made the mistake of signing a yearly contract here. They paid for the months they used and stopped going when they had to move to a new. That should’ve been the end of it, but this gym had other plans. They slapped them with an $800 cancellation fee for daring to leave, then sent it straight to collections when they refused to pay. Yes, you read that right—collections. All because they wouldn’t fork over hundreds for a service they weren’t even using. Now their credit score is at risk, all thanks to this gym’s predatory practices. I get it—contracts exist. But there’s a difference between running a business and running a scam. My friend paid for what they used. Demanding hundreds more for nothing? That’s not fitness; that’s extortion. If you value your sanity (and your credit score), think twice before signing up here. For a better understanding of why this kind of business model is toxic, look up Louis Rossman’s videos on predatory contracts and consumer rights. It’s eye-opening—and sadly, exactly what’s happening here.

Negative experience: I have been harassed and threatened for a year because I stopped going to this gym because I moved out of the province and they didn't care. They say I have to pay 800 CAD as a fee to leave before completing my annual contract. I can’t pay 800 for a gym I just used 2 months. They pass it to collections agency!

Fantastic experience: This club is a great. Never super busy, so you don’t have to wait for equipment. Also not filled with a bunch of meatheads.

Fantastic experience: Amazing health club! Always clean with friendly staff. Owner is very friendly and a class act.

Fantastic experience: Really good gym. Amazing staff

Fantastic experience: Been a member since 2023. One of the best!

Negative experience: Miss lead ad where the say 10$ membership but that only for 1st month if u buy 1 yr membership Dont wast pple time

Positive experience: Staff 4/5 Atmosphere 5/5 Utilities 4/5 Service 2/5 - 5/5 I’ve been to this gym a lot, it’s been my family’s go to gym for years now but the service of the front desk today was genuinely humiliating!! The staff are usually fantastic, and make you feel not only welcomed but make you feel accommodated during the breaks in between your workout. However, today there was a girl with long black hair, glasses, who was Asian (I say this only as a way to identify her) gave me (and my dad) the most insulting customer ive ever had (and I work in service so I truly couldn’t understand how she could belittle us so much). Firstly, as we came, we told her clearly that I would be attending as a guest and that although I had been a member nearly 4 years ago, that today I had just wanted to get a quick workout with my family. She then charged us 10 dollars out of nowhere, telling us that she would charge us 20 but instead she framed taking ten dollars from us as a favour she was doing to us. When we asked WHY she was charging us, instead of giving us a clear answer, she had rolled her eyes and then clearly groaned and told me AGAIN that it was ten dollar and that usually she would charge us 20. Okay? You didn’t answer why I was getting robbed of my money? Nonetheless, something happened during my workout and as I went in to inform the front desk about an issue, I overheard her GOSSIPING about different clients. She was insulting the clients about being “cheap” and talked about how the members didn’t pay about something and insulted them in the process. After I got her attention and asked her to inform the cleaning staff, she had basically stared at me with disgust and told me “oh… I’ll tell her haha….” …excuse me? I know this place cares about their members so her brushing off my issue added fuel to my understanding that it’s just a problem with that one staff member in particular. The entire time you could just see that a) she doesn’t care about anyone in this gym and b) that all she cared about today was just going home. The cons of this place is generally two things: 1. Train your staff or find people who aren’t rude to your members 2.disclose PROPERLY when you guys will be charging for unnecessary fees Overall I like this gym, the community is welcoming and the instructors for their classes are the highlight of this gym but if you guys hire staff members who are clearly in it for the money (which I understand) and who treat paying customers like this I’m not sure you guys will retain many of your client base.

Fantastic experience: Awesome gym and really positive enviroment

Positive experience: Pure fitness is a really good gym in area in terms of equipment, friendly staff, cleanliness. I have a membership and also I have a personal trainer. I can admit that this is not a low fees classes, but the point is that although we pay for classes, monthly membership is needed as well. There are many free classes during the week which are good and members can use.but, I think maybe the gym can provide some privileges for people who already registered for private classes (like including membership fee in class fee) I like this place but not sure to be able to continue to pay +400 CAD every month. And, I think we can find same service with half prices , so the gym should find some strategies to keep members.

Fantastic experience: This gym has everything I’m looking for! In addition to its convenient location, it is an inviting environment and has all the equipment I need!

Negative experience: Before Long Term Membership, Try to Get a Trial or DON’T GO(!) Expensive… Rude Staffs… Mostly “not clean towels” Money hungry… . . .

Fantastic experience: PURE FITNESS LOCATED ON BRENTCLIFFE IS WORTH THE EXPENSE!!! the staff are so helpful and just so lovely!! not to mention, the equipment is always accessible!!

Fantastic experience: I just went back after 2 years (pandemic fears) and OMG it feels so good to be back. Great place; good equipment, friendly, clean and good hours.

Fantastic experience: It’s actually a good gym with potential to grow. It’s a good gym to get things done and I believe with the right equipment , this gym can be on top but overall good gym , staff is amazing and the owner seems very friendly. I respect that.

Negative experience: This gym is decent; good variety, always super clean and friendly people. I’ve been in & out for about 4 years… however, I do not believe the price is worth it. Equipment is relatively old and the Smith Machine breaks off & on, etc. For $100 a month it is just not worth the amenities it offers. That’s comparable to a high-end gym downtown. This facility is definitely taking advantage of the mature crowd in this neighbourhood. I believe this gym would ironically get more business by offering a lower rate per month.

Fantastic experience: Man I cant wait for you guys to reopen so I can shed this Covid belly. I love working out at you place. The quality, the staff, the service...I feel like a pro when I leave here.

Fantastic experience: The employees are all great and the members treat each other with respect. If you are looking for a very clean and fun place to workout this is the best place midtown has to offer!

Fantastic experience: Contrary to some of the more negative reviews recently posted here, I've found the recent renovations due to condo construction a major improvement. The stretching area by the windows is more spacious than before, there are more squat racks, and the showers are tiled rather than wooden which is better for overall hygiene. Overall a highly pleasant and affordable gym experience

Negative experience: Terrible gym, high fees, poor service I joined the gym with relatively high fees, but accepted it due to the convenience of the location. In time I would come to learn that simple things like towels were not only not included but charged at an additional $6 per month. The gym had old equipment and within 2 months the gym literally halved in size as they sold off half the building for condos, and yet my fees only increased. No compensation was given whilst the gym was closed and when it reopened the equipment was somehow worse and everything was crammed into half the space. No apology, no concession as they knew I was caught in a 12 month contract. I cannot speak lowly enough of this poor excuse for a gym. GoodLife is only 5 mins away from here and is cheaper with better classes and equipment and that is where I have now joined.

Fantastic experience: I don't remember being here.

Fantastic experience: Absolutely LOVE working out here! Great atmosphere, friendly staff, clean changerooms, spacious, high end.....brand new gym! Highly recommend.

Negative experience: Since the construction, there’s absolutely no parking and the gym and locker room are smaller. The staff is the worst part. The only lady that’s nice is the one who’s there early in the morning with black hair and a bun. All the others are grumpy and always on their phone. The worst one is the Indian guy. When I went there to sign up, he did not even offer a tour. He seemed annoyed to do his job and now that I see him again, he is as smelly and unpleasant as day 1. The crowd there is nice at least, but avoid staff at any costs!

Fantastic experience: James is hands down the most amazing employee pure fitness has. He is extremely friendly, and has the most soothing voice. Just listening to him speak sold me on the membership. After visiting the gym a few times, not only do I feel better physically, but mentally and spiritually I am “lifted” after seeing James.

Fantastic experience: Great gym, clean, lots of equipment, value for money, the staff member James is very friendly, would definitely recommend!!!! 5stars

Fantastic experience: Good club...the place is clean, staff friendly...can't complain.

Positive experience: An adult crowd, very few idiot muscle head. A nice place to be. You get what you pay for

Fantastic experience: Great facility and staff!! Highly recommended

Fantastic experience: Great gym and it's never busy. I have gone at 7am, 8am, lunch time, and 5pm, and always felt comfortable. Large equipment selection and friendly staff.

Fantastic experience: Good vibe, clean, inexpensive for most part. Great mix of crowd. Too bad it took me 9 years to just give them a try.

Fantastic experience: Check this place if your in the area, it's clean, update /modern and many amenities! Greg the wellness director was very helpful! I highly recommend him if your looking to progress your fitness goals. He is extremely knowledgeable!!

Fantastic experience: Excellent neighborhood gym. Very friendly staff. Good equipment selection. They have verybnicwnclasses, especially yoga. Some of the classes are in general group room but there is also hot yoga studio included in membership.

Positive experience: I don't have many issues with the amenities although I do think the place can be kept a bit cleaner. As for the staff? I couldn't agree more with some of the more recent reviews. It doesn't hurt to be friendly to the paying customers every now and then :)

Fantastic experience: The best instructors and classes. Staff is great. It's a fabulous space and very clean. Love it there.

Negative experience: I have been going to Pure Fitness for 3 months and my first impression was that the place seemed decent. But was I wrong... Everytime I walk by the staff welcome desk by the entrance, the staff were unapproachable, bored and distracted (on their phones or in the common area waching TV). One time when I phoned the place to inquire about their holiday schedule, the lady on the phone was incredibly rude and hung up on me mid sentence! This facillity does not meet Health and Safety standards. Half of the dumbells on the weight rack are not labelled due to wear and tear. One of the 35Lb dumbell was not tightened properly and the weights could have slipped off of it and cause injury. For the price of 70 dollars a month, I highly recommend finding another gym that is more up to date and compeitive in the market.

Negative experience: 2 stars because of the location and parking. I understand the staff at the reception are not paid to clean but do they have a cleaning team?! The equipment is never organized. There's dust everywhere. People at the desk look very bored/miserable and all they do is folding towels.They don't even greet you or seem happy to help you for anything. If you are very sensitive to that kind of thing, do not go there! In two months, I'm definitely in the market for another gym!

Positive experience: Great gymn. A little more high end than usual. Loads of classes. Yoga, bikes, group activities. Great sauna & loads of equipment

Positive experience: Friendly staff and members

Positive experience: Nice clean gym. Only 2 Power Racks. Wish it stayed open later on weekends

Fantastic experience: Fantastic gym. Very clean. The staff are always friendly and call me by my name

Fantastic experience: I have been a member for many years. The facility is kept clean and has an exceptionally wide range of equipment. The staff are also very friendly and helpful. I would definitely recommend Pure Fitness to anyone!

Negative experience: I've been here for a couple of years due to the proximity. Positives: -The equipment was decent when functional, which was years ago Negatives: -membership rises yearly, $57.99 monthly plus tax. That's doable of what you're paying for La FItness which is 100x better in every way. - owner is an imbecile and rip off artist. Keeps charging after you have ended your membership - no holds on your membership, so if you go away for 3 months, they'll tell you that you received the "best deal" and hence can't put your membership on hold. - mould in the sauna -roof caved in the washroom -too cheap to fill up soap -water fountains flooded due to clogging -horrible choice of equipment which is falling apart as it hasn't been maintained properly Overall, a horrible experience at rip off pricing. Go to any other gym over this joint.

Fantastic experience: Really nice club and I love that the classes are freestyle and the instructors have creative freedom. Also one of the few toronto clubs utilizing stability ball classes, Pilate's and free weight classes. Wish it was 24 hours or FOB entry access for 24hr exercise. Clean, good variety of equipment, great showers, nice atmosphere, fair price.

Fantastic experience: I've been coming to this gym for years now, and I must say it's great to belong to a gym that not just the owners care about their members but their staff also do. It's always clean, great classes and instructors. Thanks for making my workouts enjoyable!!!

Negative experience: spam

Fantastic experience: Somehow even with all the great equipment, beautiful finishes and plentiful group classes, Pure Fitness manages to keep its intimate and personal charm. It is my home away from home. Please note that this gym cannot be compared to Goodlife, it is in a different class. I should know, am a convert :)

Fantastic experience: I joined this gym in January and I am in LOVE with it! The clientele ranges widely in age, which is nice, and it has the feeling of neighborhood gym. Never overcrowded and very clean.Classes are entertaining but challenge you physically. Based on my experience with Toronto gyms , Pure Fitness is one of the better gyms in this city. I've never had any issues with billing or payment. Highly recommend.

Fantastic experience: Pure Fitness is the gym that most gyms strive to be. I've been a member at this gym for about 2 years now, and i absolutely love this place. The gym floor is always clean and clutter free, no line ups for machine use, lots of great classes with even better instructors. Its worth the money for people that expect quality. I recommend this place to anyone that is motivated and actually wants to get in shape.

Fantastic experience: I have been going to Pure Fitness for 5+ years and and I must say that I have not had any complaints or issues. The place is clean and friendly with an incredible staff. I always look forward to my workouts and even on the days that I do not feel like training, just by being there and with the positive energy around gives me a lift and a chance to improve myself with the help of qualified trainers who are always ready to assist. I have not used the trainers myself but friends I have made are satisfied with their advice and training techniques and their expertise are arguably the best in the city. The people at the gym are friendly and you leave with not just a great workout but a sense of belonging just as you would with your family. The classes are vigorous and give you what you desire. Whether you do a relaxing Yoga or butt kicking cycling and exhilarating Zumba; your expectations are met and exceeded.

Fantastic experience: I love this gym. I have been a member for almost 6 years. The child care is the best (they don't just turn on Dora, but do crafts and things with kids) and they have a "show up and drop off" system rather than pre-booking (who can pre-book with little kids?). They gym is clean, the staff are great, and they are always improving/updating. I would totally recommend this gym.

Negative experience: I was looking for a 2 week membership to a gym close to me since I only needed 2 weeks. Purefitness offered me $45 a week, which is insane. I then looked to Goodlife and saw that they offered a trial of 14 days for $14. Needless to say I will never recommend Purefitness to anymore.

Fantastic experience: I have been a member of a lot of clubs. This is by far the best. Very clean, friendly staff, and great equipment. Lot of option in the club like spinning, hot yoga and a lot of equipment. Great clientele as well. I have recommended it to may of my friends.

Positive experience: The gym itself is nice. Clean, friendly atmosphere, all the equipment you could need. Just be prepared for the onslaught of emails and phone calls if decide not to renew your membership...

Negative experience: This club has good equipment and atmosphere but the operators are thieves ! The club is expensive but considering it was closest to where I live, I joined anyways. A months later I see $200 being taken away from my credit card, the membership however was only $50. When I asked about the charge I was told its because I had signed up for a personal trainer, I had never done so, nor had I received any personal training. After hours of arguing I decided to cancel my membership at which point I was told to pay another $400 in cancellation fees. My advice, NEVER GO HERE!