EZ Fit

Negative experience: Just so you know, the annual fees is $75 and not $40. I don’t know why they leave the $40, maybe to deceive clients. Also, I just found out that they didn’t give me a discount on enrollment fee even when I showed my valid student ID and they said I could get a discount yet the manager claims I was attended to by their senior staff. If a senior staff can omit such information, I wonder what mistakes their new staff will make. Surely getting that discount..

Negative experience: This gym is not recomended for workout. Disappointing and illogical contract with no way to cancel and low quality hall and facilities at double the price.

Fantastic experience: Amazing gym I love it and prices are the best. I just wish they repair the broken equipments they have or it would be even better if they supply us with new or better benches. They just added a new bench! Very happy

Negative experience: Terrible customer service for members.

Negative experience: Stay away from this gym. Cancelation fee. Pausing fee. You have to pay for cancelation fee. If you pause and decide to cancel during pause period, Not only you have to pay for pausing fee at the beginning the pause but also you have to re-activate the membership from the pause to cancel, and then you have to pay for cancelation of membership. And there is section for maintenance fee in your payment. Why would the customers pay for maintenance fee for equipment of the business owner. Do you have to pay for maintenance fee for bus or trains? I worked out in the Ez-fit in North Burnaby. However, I will never back again for this company. I highly recommend other gyms near by, like 16 club or any time fitness, even community center. You can find decent gyms having decent equipment still affordable in north Burnaby.

Fantastic experience: Great staff l, chill environment, not overly busy, good verity of equipment , price is cheaper then any other gym membership I've seen in the city.

Positive experience: Great, one of my favorite thrift shops in the Lower Mainland!

Positive experience: People complain about old equipment. It’s perfectly fine. Sometimes things break, that’s just how it is. Location on the smaller side but not usually very busy. You get what you pay for. Nothing wrong with this gym.

Fantastic experience: I like this place!

Positive experience: All machines and equipment are old the gym doesn't have ellipticals

Fantastic experience: I'm giving this gym 5 stars because it's super inexpensive to join, and the monthly rates are unbelievable. The staff is friendly and always happy to give some pointers if you are struggling with a machine. There are very few people in the off-hours, but we can get more members working out during the morning, noon, and after-work rush. I love this gym because it has been around fro some time and has not updated their gear to super expensive devices that do the same as the classics they have on hand. Hence the low monthly fees. So if you are getting back into shape, this is a cost-effective option that does not push trainers (you can ask for one if you like) or have a bunch of posers strutting around.

Negative experience: Scammy place that wont cancel your membership by phone. You have to you go in person. I refused to play their game. Years later i still have a collection agency bothering me. https://www.consumerprotectionbc.ca/consumer-help/cancelling-a-gym-membership/ LOL....the reply to my review gives you all the insight you need about this business No i was not given the option to email.....I believe i may have but they refused to act on it telling me i had to come in.. In response i cancelled my credit card. Also....even though my contract term was up they insisted on continuing on trying to collect on month to month terms and then defaulted the account and sent it to collection.

Negative experience: Just from the replies to customers. I’m staying away. How is this place in business lol. Cheers.

Positive experience: Decent gym to go too, people are friendly... Although I would like to see replacements for their gym equipment soon.

Negative experience: STAY AWAY FROM THIS GYM. I can't believe the terrible treatment I received from this gym! They're charging me even though I can't physically go due to my medical condition, and I gave them a doctor's note as proof! I explained my situation to them, and I thought they would understand and work something out. But instead, they couldn't care less and continued to charge me without any consideration for my circumstances. It's outrageous that they prioritize money over their customers' well-being. I expected better customer service and some empathy, but all I got was frustration and disappointment. I strongly advise everyone to stay away from this gym. They don't care about their members, and they certainly don't deserve anyone's hard-earned money. Find a gym that actually values its customers and treats them with respect. This gym's unfair billing practices and lack of compassion have left me extremely dissatisfied. Save yourself the trouble and find a gym that will actually support you when you need it most!

Positive experience: The staff are really awesome here and the price is decent, but most of the equipment is SUPER old and it definitely needs another squat rack or 3. There are basically no rowing options except one seated cable with a super bizarre angle. You really gotta know your body mechanics to realize how to use that thing. I mostly come here cause it's super close to my house and cheap, but if I had another option I would take it. I've had memberships at MUCH nicer gyms with similar pricing. On the bright side, it's never really crazy busy here which is super nice cause it gets you in that perfect workout mindset

Fantastic experience: The staff was very friendly and like the end

Negative experience: Horrible gym, hidden fee, broken machinery, dirty bathrooms.

Positive experience: cheap membership but the inside needs some work

Fantastic experience: Friendly and cooperative staff! I’ve been a member since 2018 and even though I’ve tried another gyms around the area nothing compares to this one :) Also here’s where I met my fiancé !

Fantastic experience: Amazing experience, friendly staff, clean facilities, best bang for the buck.

Positive experience: Good equipment and facilities. Would be perfect with another squatting cage. Some of the clientele must think they're the next Ronnie Coleman the way they hog and leave equipment everywhere.

Fantastic experience: Pretty good 24 hour gym, lots of machines and the dumbbells go up pretty high.

Negative experience: Not a single row machine. Equipment falling apart. Machines dropping oil onto my shirt. Dirty. Horrible management. Smells bad. If you like rusty machines, musty smells, and staff that would send $150 to collections then this is the place for you. Response: I lost my credit card so I got a new one. I replied to your email saying that i will come in to pay the outstanding! Nothing I said in my original comment was false. But you still write paragraphs trying to attack me. I trained there at least 11 times. So yes I know how terrible the equipment is. The oil came off the reverse fly machine. I never said I didn’t workout at the gym. Show me where I said that! You’re really going to lie and try to slander me for my truthful review. Shows what type of people you are。 I never called you a scam. I said your gym is terrible.

Fantastic experience: The best management I have seen in any gym. hardworking and friendly staff, great manager, equipment is always fixed quicky and it is always kept as clean as possible for a 24/7 gym.

Fantastic experience: Very convinient! Friendly staff , clean. All in all its great.

Fantastic experience: Cenveniwnt access to R5 in a mice area for shopping. Staff helpful and overall clean environment.

Positive experience: Small community gym that has everything you need to get a workout in

Negative experience: Decent price, availability. Old, poorly maintained equipment. The owner once emailed me to complain that he heard I was grunting during a workout. Told me that it's grounds for my membership being cancelled if I continue to do so. I've been lifting for 5+ years, a current member at multiple gyms. Never have I been told I grunt loudly while lifting. Cancelled my membership and went elsewhere.

Fantastic experience: Marvelous

Fantastic experience: This is a perfect facility with friendly people around ,I love some of the old school machines ❤

Fantastic experience: Super clean, excellent service, love it!

Fantastic experience: Super down-to-Earth gym with enough equipment to get the job done. Staff and clients are friendly and the facilities are clean.

Fantastic experience: Quite good place for workout.

Positive experience: Decent! Max 20 people allowed at the moment! 24 hours. Decent pricing

Positive experience: Rates are good. Staff was friendly. The gyms conditions are okay, nothing fantastic.

Positive experience: Okay gym, it's small but staff are friendly. I used to go here when it was Fit Express. Only thing I missed about fit express was the shakes that you could buy before after a workout. Rates are cheap and it's a plus it's 24/7.

Fantastic experience: It was great

Positive experience: Good

Fantastic experience: Very good

Negative experience: Wow this place is so dirty...omg. Everywhere you look there's dust bunnies and rust. All the vents have layers of grease/dust. I don't think they cleaned this gym for the past year. The water fountain drain has a layer of black slime on it. Looking at anywhere other then inside of your own eyelids makes you want to puke in here. $9.99 for member ship is a lie. Their basic lowest price membership starts at $360/yr. $9.99 is for 2 weeks plus maintenance fee, fob fee and etc. Such a scam. Just being inside that gym is a health hazard.

Fantastic experience: This place is great, it's cheap for a membership. All the staff are super friendly and always great you with a smile. They have any machine you could need. Highly recommend.

Negative experience: Super shady gangsters running this gym. They want you to sign a contract and give them your bank info to give you a half reasonable rate. if you want to go month to month its an astronomical amount considering how barren the facility is. the equipment is all second or third rate stuff, and the guys that work there are straight up salespeople - redirect your questions about anything financial. I stupidly signed up for a 3 month term and they wouldnt let me cancel so i stopped going and cancelled payment with my bank. They tried to send me emails and then a gangster called looking for money and tried to talk real tough. Needless to say I will be reporting them to the BBB, I know im not the first. Stay away, we tried to go there to shed some lbs due to the convenience factor but they are just the worst kind of people. you dont want to do business with them.

Positive experience: Variety of exercise equipment on crampt second floor

Negative experience: I do not recommend this place to anyone. I signed up because of the low rates and the convenience of being close to home. Plus wanted to support a smaller mom and pop type gym. I signed up and paid my dues one of which was the upcoming $20 gym fee. To my surprise, they attempt to take the funds from my credit card a couple weeks later and for some reason I was informed of an NFS card on my credit card. Which there was plenty of room on, but they were trying to take the gym fund that I had already paid at sign up. Not a big deal, it was only $20 but I asked to have my account canceled and I was going to take my business elsewhere. I knew through the contract that I would have to pay two more times. To my surprise again, they took $50 from my credit card; the bi-weekly payment, the $20 gym fee they tried earlier plus a penalty. I didn't complain then even though I should have. I just wanted to be done with this company. Another payment came off of my credit card for what I thought would be the last time payment. Then two weeks later, they took another payment. This time I contacted them and they did refund my money after many back and forth emails. They wanted to be right and kept arguing rather than simple refunding the money and moving on. They finally said my account was canceled, but for some reason they have taken yet another payment from my credit card. Stay away from this company as you can never get them to stop taking payments.

Negative experience: The gym gets very hot during the summer. There is no A/C or if it exists it is very weak. There aren't much fans anywhere else. Be careful of signing up for contracts as they bill you after it ends. They do not inform you need to give them 30 days notice for cancellation which doesn't make sense since you are signing for termed length contract for access to the gym.

Positive experience: Affordable and opened 24/7

Fantastic experience: 24 hour gym, great staff, low prices. What more can you ask for? They have newly renovated washrooms, vending machines, surveillance cams, and panic buttons if you work out alone.

Fantastic experience: Great renovations, you can see that they actually want to improve this gym. Has all the basics, nothing fancy

Fantastic experience: Super friendly neighborhood gym. Staff are helpful. Nobody has an attitude. Some of the equipment is older but everything seems clean and well-maintained.

Fantastic experience: Nice and quiet in the early morning hours.

Positive experience: The gym is pretty clean with friendly staff, not too busy, and not expensive at all.

Fantastic experience: Very friendly and helpful staff. Very inexpensive with all the equipment and amenities you could wish for.

Positive experience: Was good before they updated their equipment. The equipment is cheaply built and breaks often

Positive experience: Great gym, friendly staff and very affordable !

Fantastic experience: I love the vibe at FitExpress, nice friendly neighbourhood gym! It is clean and has everything you need.

Positive experience: The staff at fitexpress are wicked awesome! Out of all the gyms I've been to over the years Fitexpress is one of the very few most affordable, Easy parking, eye candy. They recently had an upgrade on some of the machines which is a bonus I've been coming here for over 10 years and I don't plan on leaving anytime soon, this gym has everything I need✊

Positive experience: There is plenty of street parking available and staff are always friendly and welcoming. The gym is well maintained and there is always machines available for use. The monthly rate is also a great deal!

Fantastic experience: I never thought of working out in the gym before but Fx has change my mind and transformed my body! I highly recommend it great staff Adriana.

Fantastic experience: Gym is clean, cardio machines and weights are maintained properly, reasonable monthly rate, and the staff are friendly.

Fantastic experience: Top notch staff. Sparkling clean. Impeccable hours. Sun tanning galore. Easy parking. Outstanding price. And never too busy. What else can you ask for in a gym.

Fantastic experience: very good！

Fantastic experience: Gym is super clean, great costumer service, not too busy and definitely not expensive.

Fantastic experience: Amazing customer service! I highly recommend this gym, great pricing and it usually isn't too busy. The gym is always clean and other members are respectful.

Fantastic experience: Gym is always clean, lots of equipment available. Adrianna is my favorite she always greets you with a smile, and always willing to assist.

Fantastic experience: Great gym! Machines work well! Been here for almost 2 years

Fantastic experience: Awesome gym for all my needs.

Fantastic experience: Great location, great price and GREAT customer service, Adrianna makes every effort to make the customers feel valued. Always clean, and all age groups work out here! great community gym and I highly recommend this gym.

Negative experience: Very affordable and close to the 95 bus line. The owner is rarely there, so expect complaints to go unresolved. If you're an experienced gym-goer and you're looking for a place to get in and get out without breaking the bank, then this is the gym for you.

Fantastic experience: Very clean and good variety of equipment. Adrianna behind the counter is very knowledgeable and friendly which makes it very welcoming.

Positive experience: Affordable with lots of machines. No ambience and not high class.

Positive experience: Fairly small but not usually busy and more than enough equipment. Staff are all very friendly.

Positive experience: They recently updated their equipment

Fantastic experience: Simple place, no nonsense

Negative experience: Dirty disgusting little gym, with horrendous staff and a greedy messed up management.

Positive experience: Hi! I need de gym's e-mail. I back to Brazil, and I need cancel my contract! please, it's urgent! thanks