WellnessLiving

Hey Loredana! Thank you for being one of our first 100 clients and for your incredible support! We’re thrilled to hear how much you love using WellnessLiving and how it has helped streamline your business operations. Your feedback about our user-friendly interface, customizable features, and intuitive client portal highlights exactly what sets us apart. It’s rewarding to know that our platform simplifies scheduling, client management, and payment processing while offering the flexibility your business needs to thrive. We’re especially pleased that our communication tools are helping you keep clients engaged and that our responsive customer support team has met your expectations. Providing an all-in-one, affordable, and reliable solution is at the core of what we do—and hearing about your positive experience reaffirms our commitment to empowering wellness businesses like yours. Thank you for recommending WellnessLiving! Your success inspires us to continue innovating to meet the needs of our community. Anthony S.

Liz, thank you so much for your wonderful feedback! We’re thrilled to hear that you’re very pleased with our client management software and the reliable support we provide for your fencing studio. Every single day, it’s our mission to ensure our all-in-one platform streamlines your operations, elevates client experiences, and contributes to the long-term success of your studio. We truly appreciate your kind words and remember, we’re always here to support you whenever you need us! If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing WellnessLiving! Warm regards, Anthony S (Customer Advocate)

Thank you for your wonderful review, Shanna! It’s incredible to hear how our Presence Website Services has made the booking and purchase flow so much easier for your clients. We're delighted that Issac, our Presence Website Coordinator, was excellent to work with, and we’ll be sure to pass on your kind words to him! A lot goes into growing a business, and your online presence sometimes gets overlooked. That's why we're so glad that Presence has become an integral part of your growth strategy. It does wonders for your search engine optimization (SEO) and helping you attract, convert, and retain more clients for the long term. Shanna, you'll also be happy to know that we consistently make improvements to Presence, enhancing the design and user experience to make your website even more user-friendly. We’re excited to continue supporting your business's growth. Thank you once again for your kind words and recommendation! Warm regards, Anthony S (Customer Advocate)

Hey Tara, Thank you for your feedback. We sincerely apologize for the issues you've experienced. At WellnessLiving, we aim to deliver a seamless experience, and it's clear we missed the mark this time. We understand your frustration, and agree that taking 36 hours to get back to you is unacceptable. We’re taking steps to enhance response time and ensure more effective communication to prevent future issues. We have left you several voicemails and are eagerly awaiting your response to process your refund, rest assured we’re committed to resolving this promptly. Your feedback is invaluable in helping us improve and provide better service. We hope to have another chance to meet your business needs and show you the true value of WellnessLiving. Thank you again for bringing this to our attention! Kind regards, Anthony S (Customer Advocate)

Dear Syed, Thank you so much for sharing your experience with us! We're incredibly grateful for your positive feedback. It means a lot to us that we could assist you as a small business navigating financial challenges. Supporting your Capoeira Cultural Art studio for health, wellness, and fitness is at the core of what we do. Please know that we're here for you every step of the way, ready to provide any assistance you may need to make the most out of our WellnessLiving services. Feel free to reach out to us at [email protected] anytime; we're always happy to help. Warm regards, Anthony S (Marketing Specialist)

Dear Olive, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you're enjoying your experience with Wellness Living and that you’ve found our platform intuitive and easy to use. Our onboarding staff works tirelessly to ensure a smooth transition onto our platform, and we're delighted to hear that your onboarding process went seamlessly. At Wellness Living, we take great pride in providing exceptional support every step of the way, and it's wonderful to know that our team was able to assist you effectively. After you’ve onboarded, the process becomes effortlessly streamlined, offering you a comprehensive suite of tools to elevate your client experience. From advanced scheduling capabilities to versatile client management tools and an array of platform features, we're dedicated to ensuring your journey is both seamless and efficient, prioritizing your satisfaction above all else. Please don't hesitate to reach out to us at [email protected] or call and leave a voicemail if you ever need assistance in the future. We're here to help and are committed to ensuring your continued success with our platform. Thanks again for your kind words and for choosing Wellness Living! Warm regards, Anthony S (Marketing Specialist)

Hey Ggan, Thank you for sharing your experience, and we're genuinely sorry to hear that you had a less-than-satisfactory time with WellnessLiving. Your feedback is valuable to us, and we appreciate you taking the time to express your concerns. We understand that every user's journey is unique, and we're dedicated to continuously improving our services. If there are specific areas or issues you'd like us to delve into, we encourage you to reach out to us at [email protected]. Your insights will help us enhance our offerings and address any shortcomings. Although it's disheartening to part ways, we sincerely wish you the very best in your future business endeavors. Should you ever reconsider or have questions down the road, feel free to reach out. Your satisfaction remains important to us, and we're here to assist in any way we can. Warm regards, Shannon S. (Customer Advocate)

Hey Lisa, Thank you for taking the time to share your experience, and we genuinely apologize for the challenges you've faced. We're committed to ensuring your satisfaction, and we appreciate your patience as we work towards resolving the issues you've raised. To address your concerns comprehensively, a senior member from our Customer Excellence Team will be reaching out to you directly. We want to personally assist you in resolving your ticket, understanding the challenges you've encountered, and finding a resolution that meets your expectations. Your feedback is incredibly valuable to us, and we're dedicated to making this right for you. If you have any immediate questions or concerns, please feel free to reach out to us at [email protected]. We understand the importance of a reliable system for your yoga studio, and we're committed to ensuring your experience with WellnessLiving meets the high standards we aim for. Thank you for bringing this matter to our attention, and we look forward to the opportunity to address your concerns. Warm regards, Julie E. (Customer Advocate)

Hey Jackie, Thank you so much for taking the time to share your fantastic experience with WellnessLiving! We're thrilled to hear that our platform has been the perfect solution for your Pilates studio since 2019. It's heartening to know that you appreciate the efficiency it brings to your bookings, reports, and transactions. Your satisfaction is our top priority, and we're delighted to be an integral part of your studio's success. We're especially touched by your kind words about our Customer Solutions Team. Helping you recover your bookings on a Saturday evening was our pleasure—we always have your back, no matter the time. We're dedicated to providing timely and effective support to ensure you can navigate any challenge seamlessly. In addition to our direct support, we wanted to remind you of our community-driven platforms. Our Knowledge Base is a treasure trove of instructional articles to enhance your WellnessLiving experience. If you ever want to share feedback, insights, or connect with other users, our Community Forum is the perfect space. It's not just a place for discussions; you can also apply to participate in user testing, view our product roadmap, and request new features or enhancements you'd like us to build next. Feel free to explore these resources: Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ Thank you once again for your glowing recommendation. We appreciate your trust and look forward to continuing to support your Pilates studio's journey. Should you ever need us, simply drop a line at [email protected]. Warm regards, Kenzie D. (Customer Advocate)

Hey Eric, We're truly sorry to hear that your experience with WellnessLiving wasn't as positive as we hoped. Your feedback is important to us, and we appreciate you taking the time to share your concerns. We understand that each user's experience is unique, and we're continuously working to improve our services. If there are specific issues or areas where you feel we fell short, we'd love to learn more. Send us an email at [email protected] so we can better address and enhance our offerings. While we're sorry to see you go, we genuinely wish you the very best in your future business endeavors. Should you ever decide to give WellnessLiving another try or have any questions in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist you in any way we can. Adam J. (Customer Advocate)

Hey John, Thank you for sharing your experience and for your heartwarming review. We appreciate your kind words and are elated to hear that WellnessLiving has met and exceeded your expectations as the go-to CRM platform. At WellnessLiving, our aim is to provide maximum value to our users. We take pride in offering comprehensive support right from the onboarding stage. We ensure a seamless transition by importing all your client data and continually support your business every step of the way. We're pleased to know that you've found our approach to be all-encompassing, from onboarding and implementation to ongoing support. Our Customer Solutions Team is dedicated to offering the best service in the business, available 24/7 to cater to your needs, whether via email, phone, or through our community-driven platforms like webinars, Knowledge Base, and Community Forum. The Knowledge Base grants access to a wealth of articles designed to help you maximize our software's capabilities. Additionally, our Community Forum serves as a collaborative space where you can provide insights, participate in user testing, and request features you'd like to see in the future. You can access each platform here: Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ Thank you once again for your exceptional feedback. It's customers like you that keep us inspired to continue delivering exceptional service. Should you need any further assistance, questions, or insights, please don't hesitate to contact us at [email protected]. We're here to help. Warm regards, Tim D. (Customer Advocate)

Hey Matthew, Thank you for taking the time to share your thoughts on how WellnessLiving supports your fitness and wellness offerings, both in-person and virtually. We're thrilled to hear about your positive experience. At WellnessLiving, we pride ourselves on being a fantastic tool for fitness and wellness businesses like yours. Our aim is to provide comprehensive support, from onsite management to streamlining client bookings and payments, as well as simplifying staff schedules. It's great to know that our platform has been instrumental in managing your in-person business operations. We're equally excited about the virtual opportunities we offer to enhance your services, particularly in today's dynamic environment. The addition of virtual studio options is a significant win, empowering businesses to create an additional revenue stream. With FitLIVE and FitVID on Demand features, you have the tools to offer livestreamed classes and curate a video library for your clients, enabling flexibility and access to your services remotely. Thank you for your glowing feedback, Matthew. Should you require any further assistance or have any questions, please don't hesitate to reach out to us at [email protected]. We're dedicated to supporting your business every step of the way. Warm regards, Ryan S. (Customer Advocate)

Hi, We greatly appreciate your positive feedback about WellnessLiving. It's wonderful to hear that you've had an amazing overall experience with our software, and we're delighted to play a part in helping you run your business efficiently. At WellnessLiving, we are dedicated to providing tools and solutions that assist businesses in running smoothly and streamlining various aspects of business operations. From our mobile apps to staff management tools and comprehensive reporting, our goal is to make it easier for you to focus on delivering exceptional services to your clients. If you ever have any questions or require assistance in the future, please don't hesitate to reach out to us at [email protected]. We're here to support you every step of the way. Thank you once again for your kind words, and we look forward to continuing to assist you in your business endeavors. Best regards, Anthony M. (Customer Advocate)

Hey Michael, Thank you for sharing your detailed and enthusiastic review of WellnessLiving. We're thrilled to hear about your positive experience and the significant impact our software has had on your business operations. It's great to know that our user-friendly interface and booking system have contributed to an efficient and seamless booking process for your clients. We take pride in providing customizable time slots to cater to your clients' individual needs, making their experience as convenient as possible. We're also delighted to hear that our payment processing capabilities, including various payment options and detailed financial tracking, have saved you time and effort while ensuring the security of transactions. The highlight of your review is undoubtedly our customer support, and we're proud to have been instrumental in resolving any questions or issues you've encountered. Our dedicated Customer Solutions Team is always ready to provide assistance through various communication channels to ensure you receive timely and effective support. Furthermore, your recognition of our training resources, including video tutorials and webinars, is much appreciated, and we're here to help you navigate our software every step of the way. Your endorsement means a lot to us, and we're honored to have had such a positive impact on your business. We genuinely appreciate your recommendation, and we're here to continue supporting your success. Should you ever need assistance or have questions in the future, please don't hesitate to reach out to us at [email protected]. Thank you once again for your kind words and for being a valued member of the WellnessLiving community. Warm regards, Susan M. (Customer Advocate)

Hey Lindsay, Thank you for taking the time to leave such a positive review! We truly appreciate your feedback. At WellnessLiving, we place immense value on our customers' input and actively listen to your needs. Our Community Forum is a vital platform where business owners like yourself come together to share feedback, insights, and suggestions. It's the heartbeat of our software improvements, and we're thrilled to have customers who actively participate. We consistently release new updates based on the feedback we receive, making sure our software aligns perfectly with your needs. Lindsay, if you’d like to make a request or upvote a new feature, you're welcome to visit our Community Forum here: https://community.wellnessliving.com/page/home/ We're delighted to hear your kind words about our Customer Solutions Team. Your satisfaction is our top priority, and it's always a pleasure to assist you with any questions or concerns. Should you ever require support or have questions in the future, please don't hesitate to reach out to us at [email protected]. We're here to help you every step of the way. Once again, thank you for your feedback and for being a part of the WellnessLiving community. We look forward to continuing to support your business's success. Best regards, Joshua J. (Customer Advocate)

Hey, We appreciate your enthusiastic review! Thank you for your kind words and your trust in WellnessLiving. We're delighted to hear that you find our software to be the best yoga studio management solution you've ever used. To be the best, it takes a dedicated team, and we're thrilled to have such a fantastic group here at WellnessLiving. From our diligent Product Developers to our skilled Product Training and Software Engineers, we work together to provide you with an exceptional experience. That’s why it's great to know that you find our interface intuitive and user-friendly, making it easy for your students to book services with ease, whether through our client app or online. We believe in providing the best experience for both studio owners and their clients. And thanks for the kind words about our Customer Solutions Team. They’re dedicated day-and-night to ensuring that your needs are met and that you get the most out of our software. If you ever have any questions or need assistance, don't hesitate to reach out to us at [email protected]. We're here to help you every step of the way. Once again, thank you for highly recommending WellnessLiving to other yoga studios. Your success is our success, and we're thrilled to support your studio's growth and excellence. Warm regards, Jesse L. (Customer Advocate)

Hey Joe, Thank you for taking the time to leave such a positive review. We truly appreciate your kind words and your trust in WellnessLiving. We're thrilled to hear that you made the switch to our platform and that it has made such a positive impact on your business. It’s fantastic that you’ve had such a great experience with our dedicated Customer Solutions Team. They’re always here to assist you with any inquiries and ensure you make the most out of our software. Furthermore, at WellnessLiving, we are committed to helping businesses like yours streamline operations and boost revenue by up to 180%. Our automated marketing tools, predictive reporting, mobile apps, and more are designed with the intention of helping businesses like yours thrive. We're here for you every step of the way. If you ever encounter any issues, have questions, or simply want to explore new ways to maximize your business's potential, don't hesitate to reach out to us at [email protected]. We're always ready to assist you. Once again, thank you for your recommendation and for being a valued part of the WellnessLiving community. Your success is our success, and we look forward to continuing to support your business. Best regards, John C. (Customer Advocate)

Hi, We just wanted to say a huge thanks for your review! We're truly grateful for your positive feedback and are thrilled to be a part of your journey in the fitness industry. It's fantastic to hear that we had the opportunity to meet you at the industry event in Toronto, Canada. Events like these are a great way for us to connect with business owners and demonstrate how our software solution is tailored to meet the unique needs of the fitness industry. We're delighted that you've found WellnessLiving to be a valuable addition to your team. Your feedback is incredibly important to us, and we're dedicated to making our platform even better with your insights. Our commitment to enhancing the product is driven by our desire to see your business thrive. We're here to help you every step of the way, and your growth is our priority. From webinars to regular updates, we provide you with a wealth of tools and resources to succeed. Our Community Forum is another great place where you can ask questions, express concerns, stay informed about our roadmap, and make feature requests. Check out the link here: https://community.wellnessliving.com/page/home/ Remember, if you ever need assistance or have any questions, we're just an email away at [email protected]. Thank you once again for choosing WellnessLiving as a valued member of your team. Best regards, Antonio B. (Customer Advocate)

Hey Kara, Thank you so much for taking the time to leave a 5-star review. We truly appreciate your feedback and are thrilled to know that WellnessLiving has been such a valuable asset for your business. At WellnessLiving, we've designed our software with businesses like yours in mind, with a focus on making your operations seamless and efficient. It's wonderful to hear that our platform has been instrumental in helping you manage scheduling, tracking, reporting, automated client reminders, payments, and marketing with ease. We're delighted to know that you rarely need to reach out to our Customer Solutions Team, but please rest assured that we're here for you whenever you do. Our friendly agents are always ready to assist you with any questions or concerns you may have. Your satisfaction is our top priority. If you ever need anything, whether it's support, guidance, or resources, remember that we're just an email away at [email protected]. Additionally, our community-driven platforms, including the Knowledge Base and Community Forum, are valuable resources to tap into. Below I’ve included links for each platform for your convenience. Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ Once again, thank you for choosing WellnessLiving and we're truly honored to be a part of your success. Warm regards, Mark S. (Customer Advocate)

Hi JoJo, Thank you for sharing your fantastic experience with WellnessLiving. It's always rewarding to hear from satisfied customers like you! We're thrilled to have been able to provide you with a more affordable and feature-rich solution than Mindbody. At WellnessLiving, we aim to offer top-notch service and features without breaking the bank. It's wonderful to hear that you're enjoying the affordability and the enhanced options we bring to the table. We're delighted that you're making the most of our White Label Achieve Client App. Having your own branded app not only offers a professional touch but also enhances your clients' experience by making reservations, purchases, and schedule viewing a breeze. The elimination of the need for third-party platforms, like Mailchimp, through our automated marketing suite, certainly simplifies your promotional efforts. We're all about providing an all-in-one solution to make managing your business as seamless as possible. The addition of virtual studio options to generate an additional revenue stream is a big win, especially in today's environment. With our FitLIVE and FitVID on Demand features, you're well-equipped to offer live-streamed classes and create a video library for your clients. Remember, if you ever need any assistance or have more questions in the future, our dedicated support team is available 24/7 by email at [email protected]. You can also explore our community-driven platforms, such as our Knowledge Base and Community Forum, for valuable insights and resources. I’ve included the links for each platform below for your reference. Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ JoJo, we're honored to have you as part of the WellnessLiving community and look forward to supporting your business's ongoing success. Best regards, Roger C. (Customer Advocate)

Hi, Thank you for taking the time to share your feedback. We're thrilled to hear that WellnessLiving has made a positive impact on your business. It's wonderful to know that you find our system easy to use. We believe in providing an intuitive platform to streamline your operations, and it's gratifying to see it in action for your business. Your kind words about our Customer Solutions Team are much appreciated. We pride ourselves on offering 24/7 support, ensuring that you receive timely assistance whenever you need it. The fact that you've received prompt responses to your questions via email and over the phone is a testament to our commitment to customer satisfaction. If you ever have more questions, need to reach out, or require guidance on any aspect of our platform, please feel free to get in touch at [email protected]. Our team is here to assist you with any further assistance you may need. We're truly glad to have you as part of the WellnessLiving community and look forward to continuing to support your business. Best regards, Marcus C. (Customer Advocate)

Hi Jeff, We sincerely appreciate your continued support and the valuable feedback you've shared about your experience with WellnessLiving. It's great to know that you find our software pretty, user-friendly, and easy to understand. Your feedback truly resonates with our commitment to providing a top-notch user experience. Your mention of our Knowledge Base and Community Forum is particularly encouraging. We've designed these resources to empower our users, and it's fantastic to hear that you've been exploring and finding them helpful. The Community Forum, in particular, serves as a platform where ideas and requests like the attendance tracking feature can be discussed. Your initiative in suggesting it on the Forum is incredibly valuable to us, and we want you to know that it's now our priority to address this. If you ever have more questions, need to reach out, or require guidance on any aspect of our software, please feel free to get in touch with our support team at [email protected]. We are here to assist you every step of the way. Once again, thank you for your ongoing support, and we look forward to continuing to meet and exceed your expectations. Warm regards, Justin J. (Customer Advocate)

Hi Michaela, We want to express our sincere appreciation for your wonderful review! Your support and kind words mean the world to us, and we're thrilled to have you as part of our community. At WellnessLiving, we're committed to providing the best possible experience for our users. We understand that making the switch from Mindbody was a significant decision, and we're delighted that you've found better tech support and pricing with us. Remember, your satisfaction is our top priority. That’s why we offer competitive pricing without compromising on features. We believe that you should have access to top-notch software that doesn't break the bank. In addition, we take pride in our commitment to resolving your queries promptly and effectively. With us, you won't find yourself waiting on hold. Our dedicated Customer Solutions Team is always ready to provide you with patient and user-friendly guidance. Michaela, if you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way. And don't forget, in addition to personalized support, you can check out our Knowledge Base and Community Forum where you can find answers to common questions and engage with fellow WellnessLiving users. Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ Thank you for choosing WellnessLiving, and we look forward to continuing to support your business! Warm regards, Rebecca C. (Customer Advocate)

Annakathryn, Thank you for your heartfelt and glowing review! We're delighted to hear that WellnessLiving has been your trusted partner in running your yoga studio for over two years, and it's a pleasure to know that your onboarding experience was exceptionally smooth. Our Onboarding Team of dedicated specialists works tirelessly with you to create a personalized onboarding plan that perfectly fits your unique needs and goals. We take great pride in ensuring a seamless transition and providing you with all the help you need to get your business off the ground. Our commitment to continuous improvement and staying updated with the latest features is a top priority, and we appreciate your recognition of our efforts. We do value the feedback from our clients, and it's what fuels our drive to enhance our platform continually. If you have any feedback or would like to make a feature request, feel free to let us know on our Community Forum: https://community.wellnessliving.com/page/home/ It's heartwarming to read your comments about our customer service. We truly care about our clients' success, and your satisfaction is the best reward for our dedicated Customer Solutions Team. Thank you for highly recommending WellnessLiving! We're honored to be a part of your journey, and we're here to support you every step of the way. If you ever have more feedback or need assistance, please don't hesitate to reach out. Wishing you continued success with your yoga studio, Annakathryn! Warm regards, Susan H. (Customer Advocate)

Hey Katie, Thank you for taking the time to share your wonderful experience with WellnessLiving, and congratulations on the successful launch of Delta Yoga. We're thrilled to be a part of your fitness studio journey and to hear that our software has met your expectations. It's fantastic to know that you found our onboarding process smooth and that you had a dedicated agent to guide you every step of the way. Providing one-on-one video calls and timely email support is our commitment to ensuring our clients feel supported and confident in using our platform. We're delighted that our features have proven to be a great fit for your yoga studio, allowing you to manage schedules, substitutions, and events effortlessly. Your decision to upgrade to our custom White Label Achieve Client App is an excellent choice, and we're thrilled that your clients are enjoying the convenience it offers for class bookings and package purchases. Katie, it’s also great to hear that you’re taking advantage of our many areas of support and resources. Our continuing education webinars are designed specifically to empower you with the knowledge and skills to maximize the benefits of our software. We take pride in our Customer Solutions Team, and it's heartwarming to hear that you've experienced their dedication in helping you find answers to your questions. At WellnessLiving, we're committed to providing you with the tools and support you need to thrive, and your success is our success. If you ever have more questions or need further assistance, please feel free to reach out to us at [email protected] or visit our Community Forum: https://community.wellnessliving.com/page/home/. We're here to support you on your journey, and we can't wait to see Delta Yoga continue to flourish. Thank you for choosing WellnessLiving. Warm regards, Jacob C. (Customer Advocate)

Hey Vanessa, Thank you so much for taking the time to share your experience with WellnessLiving. We're thrilled to have you as part of our community! It's fantastic to hear that you've found our platform superior and more trustworthy than your previous software provider, Mindbody. We understand how crucial reliability and support are, especially in the wellness industry, and we definitely deliver a better overall experience. We're delighted that you've enjoyed the benefits of our competitive pricing, seamless customer experience, and user-friendly back office for both your staff and owners. In addition, your satisfaction with our custom branded app is truly appreciated. After all, having your app on their devices keeps your brand front and center, increasing their engagement and loyalty. At WellnessLiving, we're committed to providing top-notch support and helping our customers thrive. If you ever have any questions or need assistance, please don't hesitate to reach out at [email protected]. We're here to support your business every step of the way. Thank you for choosing WellnessLiving, and we look forward to continuing to serve your needs. Warm regards, Jacob B. (Customer Advocate)

Hey, Thank you for sharing your feedback with us. We're thrilled to hear about your positive experience using WellnessLiving at your Curves fitness center. It's wonderful to know that you find our scheduling feature to be user-friendly. We designed our platform with simplicity and efficiency in mind to make managing fitness centers as smooth as possible. We also appreciate your kind words about our tech support. Our team takes great pride in providing top-notch service and assistance to all our valued customers, including Curves franchises. As a trusted partner of Curves, we're committed to delivering the best possible experience to each and every location. Should you ever have more insights to share or any questions, please don't hesitate to reach out at [email protected]. We're here to assist you and all Curves locations, ensuring a seamless fitness management experience. Thank you for choosing WellnessLiving, and we look forward to continuing to support your Curves fitness center. Warm regards, Ashley M. (Customer Advocate)

Hey Nathan, Thank you for taking the time to share your valuable feedback. We truly appreciate it and we’re so glad you made the switch to our platform. Whether it’s Mindbody, ABC Glofox, or Marian Tek, many of our competitors cannot compete with the all-in-one solutions that we offer. For instance, our automated marketing tools are indeed designed to help you save time while ensuring your clients receive the attention they deserve. With features like automated class reminders, promotions, and client engagement campaigns, you can effortlessly promote your services and keep your clients informed about their upcoming classes. It's wonderful to know that you're experiencing the results of these efforts firsthand. We also wanted to express our gratitude for your kind words regarding our Customer Support Team. Our mission is to provide outstanding support, and we're proud to offer fast response times with 24/7 availability through multiple support channels, including email, phone, and our Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Your satisfaction is our top priority, and we're here to assist you every step of the way. Regarding your feedback about the interface, we understand that the level of customization WellnessLiving offers can sometimes be overwhelming. We genuinely value your input, and we want to assure you that we're actively working on improving the user experience to make navigating the platform even more intuitive and user-friendly. Your insights play a crucial role in our continuous efforts to enhance our software. If you have any more questions or suggestions, please feel free to join the conversation on our Community Forum at https://community.wellnessliving.com/page/home/. We encourage open dialogue, and your input is invaluable in helping us deliver the best possible experience for our valued customers. Thank you once again for choosing WellnessLiving. Warm regards, Ana J. (Customer Advocate)

Hey Jessie, Thank you for taking the time to share your wonderful experience with WellnessLiving on Google. We are thrilled to hear that our platform has been a game changer for your business. It's heartwarming to know that our customer service team has consistently left a positive impression on you. We take great pride in providing friendly, knowledgeable, and passionate support to our valued clients like you. Your success and satisfaction are at the forefront of our mission, and it's fantastic to see how much of an impact this has made on your ability to provide better service to your customers. We appreciate your recommendation and your trust in WellnessLiving. We're delighted to have played a part in helping your business progress and thrive over the past year. Your kind words mean the world to us, and we look forward to continuing to support you and Farm Girl Fitness on your journey. If you ever have more insights to share or any questions, please don't hesitate to reach out at [email protected]. We're here to support your business every step of the way. You can also visit one of our community-driven platforms to get the answers you’re looking for. Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Community Forum: https://community.wellnessliving.com/page/home/ We're here to assist you every step of the way. Thanks again for choosing WellnessLiving! Warm regards, Sarah M. (Customer Advocate)

Dear Ashlea, Thank you for taking the time to share your fantastic review. We're thrilled to hear that our software has been such an asset to your gym. It's wonderful to know that you find our system easy to use, especially when setting up payment options for clients and processing payments electronically. Our reporting system, as you mentioned, plays a crucial role in helping businesses like yours track clients, packages, and upcoming payments, providing a comprehensive view at a glance. We're delighted that you appreciate the different levels of access, enabling staff and coaches to utilize the software effectively. Additionally, it's great to hear that your clients are benefiting from reminders for upcoming sessions and package renewals, helping to keep them engaged and on track. Managing client packages and keeping an eye on payments is essential for any gym, and we're pleased to provide the tools to make this process smooth and efficient. Moreover, we're glad to hear that our software has been a valuable tool for your payroll needs. By automating many aspects of time tracking and payroll calculation, WellnessLiving saves you time and reduces the potential for any errors you may have encountered with manual payroll processing. Thanks again for your recommendation, Ashlea. Your feedback is invaluable to us, and we look forward to continuing to support your gym in providing excellent services to your clients. Should you ever have more insights to share or any questions, please don't hesitate to reach out at [email protected]. We're here to assist you every step of the way. Thanks for choosing WellnessLiving. Warm regards, Taylor R. (Customer Advocate)

Hi, Thank you for the awesome 5-star review! We’re happy to hear you’ve had a great experience with our all-in-one system and that our industry-leading Technical Solutions Team provided you with the answers you needed. We’re glad that you enjoyed working with them. It’s caring team members like Shridev that help make the WellnessLiving experience one to remember. We’ll be sure to pass on the kind words. Remember, whenever you need us, we have the solutions you’re looking for. And don’t forget, our Knowledge Base is your ultimate resource hub, providing you with instant guidance online. I’ve included the link for you here: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/ Thanks again for the great review, and don’t hesitate to call or email us anytime. Aiden P. (Customer Advocate)

Hi Kay, Thanks for reaching out. We value all our users, and it's our top priority to ensure a seamless and enjoyable experience with our all-in-one business management software. We take every complaint seriously, and I'm here to assist you in resolving your concern. I want to let you know that the booking setting you mentioned is controlled by your studio. They have the flexibility to turn it on or off based on their online booking policies. As the software provider, WellnessLiving supports the studio, but they have complete control over their memberships and online services. No worries, though! It's a straightforward adjustment for the studio, and we'd be more than happy to assist them with your account. Just send us an email at [email protected], and we'll make sure they take care of it promptly. If you have any other questions or need further assistance, remember, we're always here to help! Aiden P. (Customer Advocate)

Hi Billi Jo, After speaking with our support team, we found that the account closure form was sent to the email address that was associated to your account and that you had been using to exchange emails with our support team, whereas on a call with our representative, you had requested that the form be sent to a newer, different email address. Due to an administrative error on our part, that email address was not updated and that resulted in the unintended delay to your account closure. You have now been refunded and your account is fully closed. We apologize for the error. Natasha B. (Customer Advocate)

Hey Misty, We're really happy to hear that WellnessLiving is helping you with your day-to-day! Software is an invaluable tool for managing your business and providing top quality service to your clients, but they key thing is that you need it to be easy-to-use! And that's where WellnessLiving comes in. Reporting, scheduling, payments and more, all contained in an organized, intuitive interface so you can get to what you need, when you need it. Thank you for the great review, and thanks for choosing WellnessLiving! Alli Y. (Customer Advocate)

Hi, We’re so sorry to hear about your poor experience. Our Customer Excellence team first got in touch when you originally requested to cancel your account in January. Our goal from the start was to help you find success on our platform and to see if there was absolutely anything we could do to help make your experience a good one. Specifically, you mentioned having issues with the use of certain features, which is why we offered a complimentary one-hour training session with a senior agent. During our call we also discussed your service agreement, which renewed last year and ends this coming June, although we did not send you a copy on that call as you did not request it. Please know that service agreements are standard practice for all our customers, and the agreement on your account has your original signature and IP address on it. We have noted your request to cancel your account and subscription payments will immediately stop after your 12-month agreement is concluded. I also want you to know that we are Canadian-based company and the senior agent you spoke with is also located in Canada, although we have agents located worldwide to serve the different regions in which we operate. Ian N. (Customer Advocate)

Hi Karlie,  We are sad to see you leave and are so sorry that your last few interactions with WellnessLiving were not positive. After reviewing your 12-month service agreement, the earliest date you can cancel your account is in May which is why your account is still active and you paid for another month. In early March, we sent you a signed copy of your agreement, highlighting your 12-months service start date (May 2022) and term and conditions of your agreement. We have noted your request to cancel your account and subscription payments will immediately stop after your 12-month agreement is concluded. We are sorry if this wasn’t clearly communicated. We value your feedback and are conducting an additional review of what happened to determine if there's any way we could have improve the customer experience. We hope you will reconsider WellnessLiving in the future and wish you all the best! Carrie D. (Customer Advocate)

Hey Jason, Thank you so much for sharing that. It’s amazing to hear you had such a great experience with Sherly and we’ll let her know about your feedback. We train our agents on all our teams to always put the customer first and to try to view things from the business owner's perspective. We’ll go above and beyond to help ensure your migration goes smoothly. Thank you for choosing WellnessLiving. Jack T. (Customer Advocate)

Hi Eli, Thanks so much for the review! Successful onboarding is key to your success down the road because at this stage you're essentially setting the foundation for moving your whole business to WellnessLiving. Setting up your services, training your staff, making sure your have the right backend configuration - in onboarding we cover everything you'll need to run your business in WellnessLiving. We spare no effort when it comes to onboarding so that you have full confidence when your account is launched and to ensure things continue to go smoothly down the road. We are fully committed to your success and please know that 24/7 support is available if you have any inquiries or if you would like assistance with your account. Thank you for choosing WellnessLiving! Tony A. (Customer Advocate)

Hi Andrew, We take all customer complaints very seriously and I've conducted a thorough review of your account. It's our policy to discuss all billing matters over the phone and I can see that the early termination fee was billed after one of several phone calls between yourself and your Onboarding specialist, during which your authorization for the charge was obtained. We go above and beyond to help our customers succeed. Several months after signing on to your 12-month agreement, you informed us that you were having difficulty with data migration and we offered to conduct the data migration on your behalf. Later you mentioned it would be difficult to train your staff on our software, and we offered to conduct additional training sessions for your staff, at no cost to you. At one point you also mentioned that it was a busy season for your business and we offered a 6-month rebate and to place your account on hold. It's regretful that you declined those options and chose to proceed with an early account closure, however we fully support your decision to do what is best for your business and we hope you can find a platform that's the right fit for you. Kayla I. (Customer Advocate)

Hi, We are sorry to hear that your experience with WellnessLiving has been anything less than stellar. It’s our mission to ensure all WellnessLiving customers receive the best client and customer experience possible and we always offer speedy resolutions to customer inquiries. Issues like those you described above are often due to errors in the business setting configuration, that are easily resolved and it's the reason why you can reach out to our support team 24/7. To address your concerns with our response time, our records indicate that we responded in a timely manner and provided a swift resolution when contacted by your business. The service contract you signed is based on a 12-month term which is a common agreement that you'll find across all booking software providers. Early account closure requests are assessed on a case-by-case basis, which requires you to provide us with more information to further evaluate this request. One of our managers has been in contact to verify details of your account errors concerning client billing and we want to better understand why this is happening to your business, as no other WellnessLiving customers have reached out with the same concerns. We don't typically involve our legal department in customer inquiries although it was required by our policies when mentioned in one of your emails sent to our support team. We aim to have a successful long-term partnership with all our customers and we're disappointed we weren’t given the chance to provide you with ways to better utilize our software. Please contact our support team at [email protected], we'd be happy to help. Alli Y. (Customer Advocate)

Hi Alice, We’ve done a full search of our records and we haven’t found any accounts under your name or reporting these issues. I see you mentioned a “sales associate” so it sounds like you never signed up for our services, which is disappointing because we wish we had an opportunity to address anything you’re unhappy about. We have a big customer support team specifically to help with inquiries like these as well as an extensive onboarding process to ensure that every WellnessLiving customer can succeed when moving to our platform. They can be reached any time at [email protected]. Steven H. (Customer Advocate)

Hey Johanna, Thanks for the amazing review! We know the customer support means so much to businesses such as yourself because each inquiry involves your clients and valuable time and we always want you to know that you're in good hands. We train all of our team members extensively on system knowledge, and to always go the extra mile to make sure you're all set at the end of each call. WellnessLiving has many features and a lot of customization options so there's definitely a benefit to having knowledgeable reps. always ready to help, any time you have a question. We also have a huge Knowledge Base with over 1000 articles covering practically every feature and tool we have, and our reps. can always point you in the right direction if there's something specific you're after. We are working to resolve a few hiccups in the system following the recent update. Please don't hesitate to contact our support team or to let us know on the Community Forum for assistance with any kind of issue you encounter. Thanks for choosing WellnessLiving! Jack T. (Customer Advocate)

Hi Lori, Thanks for taking the time to share your amazing review. We specialize in making onboarding a smooth process and business owners are constantly telling us that the data migration went far better than they were expecting. It's usually the part that every owner is most unsure about and our secret ingredient is in making sure you feel fully supported at every step in the process. To be fair, WellnessLiving is optimized for ease of use with the full spectrum of features we offer, which helps us by making it a lot easier for new users to learn. That also helps you get more use out of the software because it's simpler for you to make changes on the fly, and to obtain more value from tools like the advanced reporting and integrated marketing automations. We're really glad your migration to WellnessLiving was a success and we feel lucky to be helping you grow your business. Thank you for choosing WellnessLiving. Susan A. (Customer Advocate)

Hi Jenny, For years we've been making huge investments in continuously improving our software by building new features our customers have been requesting, from productivity enhancements to new revenue-generation tools, all the while the cost of everything has gone up, including development work and the tools we use to communicate and administer databases. We did our best to hold off as long as we could but in 2021 we raised our prices for the first time ever after eight years in business, which was unfortunate but necessary in order for us to maintain and grow our platform into the future. Last year, after conducting analysis on businesses and feature usage patterns, we also made the decision to replace our pricing plans with a new structure designed to bring you better value. Please know that the features under each plan have changed under the new structure, and we have plans available at or below your previous rate with most or all the features you are currently using. Please know that our agreement terms are publicly listed and can be accessed from our site, although we can certainly send you a copy of your service agreement upon request. We do full diligence in communicating these terms in the sign-up process because your knowledge of the renewal date, the 12-month period and all other parts of the term are integral to the service agreement. I am sorry to hear of the two mishaps you've had with the arranged phone calls. Commonly, our agents will send you an email with temporary calendar links to book a call, but as mentioned these are temporary and meant for one-time inquiries. I suspect an older email link is the culprit here. Please know you can contact our support team anytime on [email protected] and someone from our team will be happy to assist whenever works best for you. Jayden A. (Customer Advocate)

Hi Katya, I am sorry to hear about your experience. As with many software companies, you have signed up on service agreement for a fixed period of time, and we'll need to get in touch with you directly in order to process any requests for early closure prior to that date. Several members of our team attempted to contact you last week by phone and by email when you submitted your request but unfortunately it seems they weren't able to reach you. Please know that I'd really like to help you with your account and make this right. I've sent you an email, if you can please respond or alternatively email me back at [email protected] and I will see to it that we help you with your account right away. Naz H. (Customer Advocate)

Hi Courtney, We apologize for your poor experience. It seems like there was a potential miscommunication because it's not clear if you were promised the rebate monthly vs. at the end of your onboarding process, but please know that we are taking this complaint very seriously and management is investigating to determine who you spoke with and the specifics of any discussions. Everything we stand for as a company is built around supporting the thousands of business owners that trust WellnessLiving to run their studios everyday and we will absolutely honor any commitments made to you by our team. Please also know that a manager is reaching out to you personally to make this right and to issue the full rebate you were promised. Kayla I. (Customer Advocate)

Thank you for the kind words Karen! The true test of a successful migration is how much you feel your experience has improved 8 months down the line after making the switch from your previous software, and we're so excited to hear the results have been outstanding! It can definitely feel a little nerve racking to take that first step forward but once you get the ball rolling we're with you every step of the way and our support team ensures you have all the tools you need for a successful launch. Support can really make a huge difference for you when you're unsure about something, or if you have a question and need an answer right there and then. You can be confident you have all the tools you need to stay on top of your business and keep growing, using our unique all-in-one software solution. Thanks for choosing WellnessLiving! Marina A. (Customer Advocate)

Hi Geromy, We’re very sorry to hear of your poor experience. Communication is an important part of our partnership with your business and our team makes every effort to provide transparency and important information as they guide new businesses through the onboarding process. Our records indicate that the development team couldn’t reach you to continue important steps in the website building process, however we’re disappointed with anything less than total success and we’re sorry to hear about the issues you experienced. A manager from our team will be contacting you to find out how we can do better, and to make this right. Susan A. (Customer Advocate)

Thank you so much for the great review! At WellnessLiving, our overarching goal is to help your business succeed using our software, and we like to show you how much we care with amazing customer service. That means employing the most knowledgeable and passionate people in the industry in all our departments from onboarding to support (and many others!), so that you feel fully supported at every step of the way. When you succeed, we succeed - it’s as simple as that – so we’ll do everything in our power to help you get where you’re aiming for. Thank you for choosing WellnessLiving! Marina A. (Customer Advocate)

Hey Kirk, We’re sorry about your poor experience. We strive to deliver the very best in customer care and we are disappointed that we weren't able to get you a solution right away. It’s great to see that our support team was able to help you successfully integrate your account on the call last week. As mentioned, we’re fully committed to your success and we look forward to providing you with an amazing experience the next time you contact support. Thank you for choosing WellnessLiving. Aiden P. (Customer Advocate)

Thank you Dancing Hammock! We ‘tap dance’ on our way to work every day because we’re so excited to help amazing businesses like you succeed with our software! We’re sorry to hear about the issue you’ve had when speaking with that team member. Obviously the software’s features and usability have the biggest impact on your user experience and we’re glad to hear you’ve enjoyed using it, but it's absolutely critical that you always have access to technical support when you need it, and we are looking into your recent calls to make sure this issue is addressed right away. We pride ourselves on being the software company with a heart, and that drives the direction we take as a company in everything we do. Thank you for choosing WellnessLiving. Aiden P. (Customer Advocate)

Hey Fiore Pilates, Thanks for taking the time to write us a review. We aim to deliver a 5-star experience through attentive customer care at every stage of your journey. Thousands of businesses have made the switch to WellnessLiving from Mindbody and other platforms, and our skilled data migration experts do an amazing job making the process unbelievably smooth. Because of the software’s flexibility, we’re able to make specific adjustments for your business needs and it usually doesn’t take very long for staff to learn how to use the new system. That said, please don’t hesitate to contact support any time you need assistance. Even if you just have some questions or would like some pointers on the software, we’re happy to help! Christopher R. (Customer Advocate)

Hi Mitch, We're sorry to hear that! Your experience is very important to us. I will personally see to it that this addressed promptly and that you receive the assistance you were looking for with your account. Looking forward to speaking with you soon. Brian S. (Customer Advocate)

Hey Juan Carlos, We're really sorry to hear about your experience. Here at WellnessLiving we have a mission of providing the very best business management solution combining affordable, easy-to-use software with knockout features and the very best in customer support. We are not satisfied unless you're completely happy with your experience and we are appalled at the issues you've described. We have searched our records and unfortunately we have no record of any account under this name or with the issues described, but I want to reiterate that we take this sort of complaint very seriously and I will personally do everything in my power to make this right. Please contact me by email at [email protected] or by phone on 1-888-668-7728 whenever there's a good time for you this week. It's very important to me that we get to the bottom of this and I will personally see to it that it's fixed. Steven H. (Customer Advocate)

Thanks for the amazing review Aleksander! As a software company it’s not often that our customers visit us in person at our Toronto head office but it was definitely a welcome surprise and it was great seeing your face in-person! I can’t tell you how much my team and I appreciate your kind words. Our whole purpose as a company essentially revolves around enabling other businesses to succeed and grow so we are tremendously thankful to have had the opportunity to make it at least a little easier to run your dance studio using WellnessLiving. There is certainly still a long road of enhancement and improvement ahead of us as we continue to build new features based on what our customers have been requesting, like the Facebook Pixel integration you had mentioned when we spoke (we're aiming for the near future!). We really appreciate you taking the time to share your thoughts, both on our Forum and in-person and lots of love right back ya! Gregory G.

Hi, Thanks for the great review! WellnessLiving makes it a lot easier to run your business and it's certainly helpful when you can use a lot of that time saved toward engaging your clients and giving them a great experience. Our built-in tools like marketing, rewards and client management are simple to automate and help turn many of your clients from one-time visitors into members for life! We're so happy when our platform helps our customers grow and we're looking forward to working with you for the years to come! Thank you for choosing WellnessLiving. Alli Y. (Customer Advocate)

Hi, Thank you for the review! We know how scary it can be to switch software companies and thousands of businesses have made the switch from Mindbody because we make the process so easy! Our onboarding team has the process down to a science, everything from data migration to training on the software and setup, and it's really important to us that all our customers can hit the ground running by the end of that process. When the software is easy to use, you have an easier time managing your business which means less headaches and more time to spend with your clients! Thank you for choosing WellnessLiving! Sarah M. (Customer Advocate)

Hi Emily, Thank you for posting such a positive review! As a company, we exist not just to provide business management software but ultimately to try and do a better job supporting the businesses such as yourself that are using our software everyday! Having come from Mindbody as former users ourselves our aim was to provide a support experience worlds apart in every conceivable way, be it in the user interface and ease of use, or accessibility to reporting or even just the tech support reps. you speak with when contacting us for assistance. As you've seen, things don't always go perfectly or without issue but it's key that as our customer, you always have a caring voice that's there to help you when you need it, and not only to provide knowledgeable guidance on the software but also to take in your feedback, pass it along internally and potentially even change the software to address these situations as they come up! We are really happy to hear that Gregory was able to help with your inquiries. We are totally committed to your success and please don't hesitate to let us know if you'd ever like assistance again in the future! Jayden A. (Customer Advocate)

Hi, Thanks for taking the time to write us a review. I am shocked to hear of this, but it's really important to let us know if there's anything you're not happy with! We train our support staff extensively so that they're prepared to help with any situation you come across and to always make sure you're satisfied. Personally I'm not sure of exactly who you spoke with but we are investigating your most recent contacts in support and we will definitely get you the top-tier assistance you are looking for. Even the best software out there wouldn't do any good without a team of a passionate agents who are keen on listening and helping you at every step in the road and that's exactly what we'll get you. We've grown to where we are today because we're always striving to deliver the very best in your experience as our customer and if something's not going right, we immediately take action to address it. I've reached out to one of our senior reps. to give you a call and to help you with your account. We're always here for you at WellnessLiving. Steven P. (Customer Advocate)

Hey Kyle, Thanks for taking the time to leave us a review. Good or bad, we appreciate any feedback that helps us improve as a company. We’re sorry to see you go and if you find that another software out there is a better fit for your business. At the end of the day, we understand that it’s all about the customer experience, be it for yourself on the staff-side or for the clients coming to your business. Every decision our company makes is done with the user experience in mind, which is why we had real businesses help us design the software in aspects like the client booking flow, reports, scheduling, you name it. This continues to be the case as we roll out new features and improvements in our regular updates, all based on user demand. You mentioned the outage that had occurred early last week, and for that again we’d like to apologize. We know what it’s like to be on the receiving end of a service interruption when you depend on the software to run your business, and for this reason we're always doing everything we can to maintain our industry leading uptime track record, which we're proud to say compares favorably against our larger competitors. WellnessLiving was founded on the premise of a relentless commitment to customer satisfaction, and there’s never a case where we’ll hear of an issue and choose to sit idly by. A manger from our team will be reaching out to you to find out more about the issues you described so we can get them addressed. Ultimately, if you are moving forward with the decision to change software then we'll be glad to help you with that process in any way that we can. James T. (Customer Advocate)

Hey Emma, Thanks for taking the time to leave us this review. WellnessLiving was built for business owners by business owners like you and we know you're expecting nothing short of the best in customer support to help run your business using our software. During the tough times like these is when every extra helping hand counts the most, and we'll always do whatever we can to help make your life easier. We're thankful you've chosen WellnessLiving to be your software and we are continuing to improve our platform in all aspects so that we can be of even more use to you and your team, through the COVID pandemic and beyond. Thanks again for the amazing review! Sarah M. (Customer Advocate)

Hi Robbi, Thank you for the amazing review! It never ceases to amaze us when we hear stories of businesses like yours that have decided to make the switch to WellnessLiving after spending years with a platform like MindBody! We know it's a huge transition to make, which is why you can count on our Onboarding Team to make the process smooth and seamless for you, just like they have for thousands of other businesses! We'll be with you every step of the way, from helping you transfer your data into WellnessLiving to providing all the training your staff need to begin using our platform. And when your business is launched in WellnessLiving we'll pass on the torch to our Customer Support Team, where our passionate team members will be there for your business 24/7. We appreciate your stellar recommendation. Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hi Leon, Thank you for the great review! From the outset, WellnessLiving was designed to provide MindBody users such as yourself with a platform that is much, much cheaper, a Customer Service team that cares about your experience, and with a feature set that is just as good or even better than what you had with our biggest competitor! We're likewise really happy that you made the switch and we're looking forward to continuing to serve your business. Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hey Alissa, Thank you for the fantastic review! We're thrilled to hear this kind of feedback because it reminds us why we're here in the first place, which is to provide the best-in-class business management solution without compromising on the quality of our Support Team or charging the exorbitant costs you may be used to at MindBody. We made a special effort to keep things as easy to navigate as possible so you can spend less time working with the software and more time with your clients! Even in the middle of the pandemic, we know businesses are looking for all the built-in features they can get their hands on to boost revenues and keep clients engaged, which is why at WellnessLiving you'll get a comprehensive software package at an affordable rate you won't find at any of our competitors. Again, thanks for the review, and we look forward to growing your business together! Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hey Steven, We're so happy to hear that your switch to WellnessLiving was a success! Many of the stories we hear are just like yours, businesses looking for the absolute best management software solution without the customary price hikes and expensive add-ons that you see with MindBody. That first demo call is often the key moment when businesses first see how much it makes sense for them to switch from an older, dated software platform to one specifically designed to help your business grow and save you time! We know that you depend on our platform being intuitive and easy-to-use for both staff and clients, which is why we're constantly working on enhancing the user interface even further in features like the Custom Branded App. Our main priority is our customers and their success, so we can assure you that you have made the right decision to switch over. Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hey GravityOneStudio Administrator, Thank you for the amazing review! We get customers switching over from Mindbody every day, and many of the stories are the same—the transition was simple and they are now saving a ton of money without needing to pay additional add-on fees. Again, thank you for the review, and as you continue to grow your business, we’ll be there! Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hey Lindsey, Thank you for the awesome review! We're happy to hear you've had such a smooth transition to WellnessLiving from Mindbody. You can trust that our dedicated Onboarding Specialists and Customer Success Specialists are there for you every step of the way, from transferring all your data, to training you on the software, to helping you optimize your day-to-day. At the end of the day, we do everything we can so that you get the most out of the platform. Again, thanks for the review, and we look forward to growing your business together! Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hey Vernon, Thank you for your kind words, we’re so happy to hear it! Feedback like yours helps us grow as a company and improve our all-in-one platform so we’re able to give our customers the tools they need to thrive in their business. Right from the first interaction with a business, we show that we care and you can always expect that kind of five-star treatment from WellnessLiving! Again, thank you for the review! We sincerely want you to know, we will continue to be there for you every step of the way! Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hey Rui, Thank you for taking the time to write us a review! When customers leave a review, we use this valuable feedback to improve as a company. We love our WellnessLiving community and truly take everything you say to heart, and our engineering team is hard at work implementing feature requests we're receiving on the forum. Because of all the support from customers like you, we are always aiming to take our software to new heights each and every day. Thank you for the review, and remember, we value your business and will continue to go above and beyond to help you thrive. Thank you for choosing WellnessLiving! Gregory G. (Customer Advocate)

Hey Galaxy, Thank you for the great 5-star review! When we hear such great feedback, it always makes us smile. Based on your review, it allows us to improve the software and continue to grow as a company. We want you know, that everything we do is for you – the customer – and right from the first interaction with us (your demo), we show how much we care. You can expect that same support during your onboarding, training of the software, launch as you take your business Live, and always! After all, there is a lot to know with the software and all our great features – from our scheduling tools, custom reporting system, and multiple payment options. Everything we have packed in the software is designed to help you better manage and grow your business and you take it to the next level! Again, thank you for the awesome review, and we truly appreciate your recommendation – it means the world to us. And, remember, we’re there for you every step of your business journey! - Blake M. (WellnessLiving Customer Advocate)

Hey Carol, Thank you—we loved reading your amazing review! We're always super excited to hear what our customers have to say about our all-in-one platform, and based on this feedback, it allows us to vastly improve the software and its capabilities. We are always striving to deliver the best possible software, and that has always been about giving our customers exactly what they need to stand out from their competition. Everything in the software is completely customizable to your unique business—from setting up your services, automated marketing, and even our rewards program that lets you celebrate client successes when they reach goals at your business. After all, we do all this for the customers! Speaking of which, our first-class Customer Support Team is always there whenever you need us—we’re just a call away. Thanks again for the great review—your recommendation means the world to us and we will continue to be by your side as you grow your business! Thank you for choosing WellnessLiving! - Tony M. (WellnessLiving Customer Advocate)

Hey Lucie, Thank you for the great review! We love to hear feedback like yours, and we’re so glad your switch to WellnessLiving has been a smooth transition! Our main goal during the onboarding period is to do everything we can to set your business up for success. Now it’s time for you to explore the flexibility of all our amazing features that help support your small business. There is so much to discover – from our dynamic automated marketing tools, our virtual features that help take your business online, and mobile apps to better manage your staff and clients – we go above and beyond to support your business. Whenever you have a question, remember our first-class Customer Support Team is always there for you, helping you along your business journey every step of the way. Again, thank you for the review, and we look forward to helping your business grow for years to come. Thank you for choosing WellnessLiving! - Natasha B. (WellnessLiving Customer Advocate)

Hey Ina, Wow! We love to see 5-star reviews – it always puts a smile on our face! It’s awesome to hear about your seamless transition to WellnessLiving from Mindbody. Like you, many others have had similar experiences making the switch. Why? Because we make every single customer our number one priority. That means we’re there for you right from your migration, software training, and whenever else you need us. Overall, there are so many reasons customers choose us over the competition, and not only are we more affordable, but we have incredible features built right in the system, from our automated marketing suite, convenient booking tools, mobile apps, and next-level virtual options, our Development Team is always finding new ways to streamline your business! Again, thank you so much for the review. We want you to know, we are very grateful to have you part of the WellnessLiving family! - Jenny P. (WellnessLiving Customer Advocate)

Hey Shevi, Thank you so much for your 5-star review! Feedback like yours help us grow as a company and improve our all-in-one platform so we’re able to give our customers the tools they need to thrive in their business. We’re so happy to hear you think so highly of our customer support team. Our customer service is simply the best in the business! Because when you’re a customer with WellnessLiving, you’re not just a number—you’re family! We train you and your staff so you’re comfortable with the software and whenever you have a question or concern, you can count on us to respond in a timely manner. We’re on top of things right away, and that’s exactly what you should expect from your business management software provider! Again, thank you for the review and we’ll continue to be there for you and your business every step of the way! Thank you for choosing WellnessLiving! - Tony M. (WellnessLiving Customer Advocate)

Hey Shantelle, Thank you so much for your 5-star review! We congratulate you for joining our WellnessLiving family—it’s definitely a big step for businesses and studio owners like you! During every part of your business journey, we’ll be there for you and your clients! We always pull out all the stops to provide the tools to help your business grow. In particular our automated marketing suite is a great way for you to engage with clients, send them a text about a new class, or let them know when it’s time to renew. Again, thank you for the kind review, and remember, as your business grows you can count on us to be there every step of the way! Thank you for choosing WellnessLiving! - David R. (WellnessLiving Customer Advocate)

Hey Frances, Thank you for your amazing 5-star review! We’re so excited you made the switch from Mindbody to WellnessLiving—there are so many ways we stand out from our competition! Right from the start, our onboarding specialists get you set up for success and train you to better learn the system. Our support team is also there for you whenever you need to know anything about the platform, including new features. We’re is always improving the system to serve you the best we can, and that includes being your one-stop shop for getting your business online. Whether that be seamlessly livestreaming classes with our Zoom integration or making it easy to upload and store your videos with FitVID on Demand, WellnessLiving has all the tools you need for your virtual business! Again, thank you for leaving such a thoughtful review. We’re super excited to see your business grow, and remember, we’re there for you! Thank you for choosing WellnessLiving! - Jenny P. (WellnessLiving Customer Advocate)

Hey Charlotte, Awesome 5-star review—we truly appreciate it! We’re super grateful you switched from Mindbody to WellnessLiving, and your experience has been a smooth and easy transition. Right from the beginning, we set you and your business up for success with our dedicated onboarding specialists transferring over your data and training you on your new system. Once you get familiar, you get to take advantage of all our amazing features that connect you with clients to grow your business—like our email marketing suite and Achieve Client App. Our first-class support team is also there for you whenever you need them to answer your questions. Again, we appreciate your awesome review, and are so glad we’ve been a big part of your journey. Thank you for choosing WellnessLiving! - Blake M. (WellnessLiving Customer Advocate)

Hey Jennifer, Thanks for your amazing 5-star review! We’re super excited to hear your experience has been a great one and are grateful you made the switch over to WellnessLiving. We know how big of a move switching softwares can be, but fortunately for you, our incredible support team is by your side! From the very start, our onboarding team gets you going with a smooth migration and a helpful training, so you feel comfortable using the platform. We are your go-to all-in-one software—from Zoom integration, automated marketing suite, and mobile apps, we give you all the tools to help you manage and grow your business! Again, thank you for the great review, and when you need us, we’re just a call away! Thank you for choosing WellnessLiving! - Tony M. (WellnessLiving Customer Advocate)

Hey Rachel, Just an awesome review! We’re thrilled you switched softwares to WellnessLiving. Our first-class team of onboarding specialists are always excited to set you up, transfer over your data, and help you learn every detail about our all-in-one software so you can succeed in your business! We are there for you every step of the way! Thank you for your excellent review, and we look forward to helping your yoga studio continue to grow. Thank you for choosing WellnessLiving! - Tony M. (WellnessLiving Customer Advocate)

Hi Terra, Thank you for leaving this review. We’re happy our team has helped you whenever you’ve needed them. We are passionate about going the extra mile and providing dedicated service to help you with your questions about our software. We’re also excited you’ve enjoyed our many features, including booking classes and events. We take pride in being a high-performance platform that is easy for you and your clients to navigate, while helping you grow your business. Again, we're happy to hear you’ve enjoyed the functionality of our software, and we look forward to continuing to grow together. Thanks for choosing WellnessLiving! - Blake M. (WellnessLiving Customer Advocate)

Hey Terra! Thanks for the great review! We’re excited that your software migration to WellnessLiving has been a success! It’s important that software migration is a quick and easy process, since customers like you entrust us to make sure there’s no interruptions in your day-to-day operations. At WellnessLiving, we work tirelessly to be the ultimate affordable software solution that, so we’re glad to hear you’re satisfied with our cost-effective price! WellnessLiving was built on the customer experience. From software development to customer support, we are always looking to grow and improve, so your experience matters to us! Again, we’re happy to hear your experience has been a good one! We look forward to continuing our partnership together. Thank you for choosing WellnessLiving! - Blake M. (WellnessLiving Customer Advocate)

Hello Angie, We are grateful for such kind words. We are excited that your software migration to WellnessLiving from MindBody has been a success! It’s crucial that software migration is a smooth process since it requires customers to trust us with their business to make sure the switch is as seamless as possible. At WellnessLiving, we pride ourselves on our top-notch customer service and dealing with any issues at record speed. It is our job to make your job easier! Again, we so happy you’ve found success using the WellnessLiving software. Thank you for choosing WellnessLiving! - Blake M. (WellnessLiving Customer Advocate)

Hi Drew, Thank you so much for leaving a review! WellnessLiving was designed to help business owners like you take their ventures to the next level, so we’re so happy to hear that we’ve played such a pivotal role in your development. Our customer support team is passionate about delivering optimal solutions at record speed, so we’re thrilled that you’ve experienced excellent service. We wish you and your business nothing but success! Thank you for choosing WellnessLiving! -David R. (WellnessLiving Customer Advocate)

Hi Karen, Thank you so much for your incredible review! Our support team works so hard to ensure that you are as comfortable as possible when navigating the software. Here at WellnessLiving, we are extremely customer focused and are passionate about delivering solutions to you in record time, so it’s good to know that you had such a great interaction with one of our members! Please do not hesitate to call us in the future for any further support! We are committed to giving business owners and entrepreneurs like you, a dynamic all-in-one solution, which is why are consistently optimizing the software to fit your every need. There are so many exciting new improvements and customizations coming your way, so stay tuned! Thank you for choosing WellnessLiving. -Blake M. (WellnessLiving Customer Advocate)

Hi there, WellnessLiving strives to be the all-in-one software solution that satisfies all your needs, so we’re so happy to hear that you like our system! We are so sorry for any inconvenience that the app may have caused you. The company you are associated with has the ability to turn off this functionality, and sadly this is beyond our control. Thank you so much for reaching out to us and please do not hesitate to let us know of any other concerns you may have. Thank you for choosing WellnessLiving! -Tony M. (WellnessLiving Customer Advocate)

Hi Catherine, Thank you so much for your kind words! We aim to make changing software providers as smooth and stress free as possible, so we're happy to hear that you have had such a positive experience transitioning from MindBody to WellnessLiving. We are always working to optimize our platform, so be sure to let our team know about any issues you experience so that we can resolve them as soon as possible. Our main priority is our customers and their success, so we can assure you that you have made the right decision to switch over. Welcome to the WellnessLiving family! - Natasha B. (WellnessLiving Customer Advocate)

Hi Sarah, Thank you so much for taking the time to leave a review! We know changing software providers can be very nerve wracking, so we do our best to make your transition as smooth as possible. WellnessLiving is definitely the right choice as we have tailored our software to meet the needs of business owners like you. Get ready to enjoy a multitude of features like staff and client apps, Reserve with Google integration, automated marketing options, advanced reporting, and so much more! Thank you for choosing WellnessLiving! -Jenny P. (WellnessLiving Customer Advocate)

Hi Patty, Thank you so much for your amazing review! We know how stressful it can be to move from one software provider to another, so we strive to make your transition as smooth and easy as possible. We’re happy to hear that you’re having a positive experience and that all of your needs are being satisfied. Our team is passionate about delivering solutions to business owners like you to ensure your success! Our customers are our number one priority, so never hesitate to contact us for any support you may need in the future. We’re so glad to have you as part of our WellnessLiving family! -Blake M. (WellnessLiving Customer Advocate)

Hello, Thank you so much for taking the time to share your thoughts with us. We understand that businesses like yours need a software solution that empowers you to manage every aspect of your business effectively and efficiently. To achieve that, we know that you not only need great features, but a great support team behind you. Our team is absolutely dedicated to providing the best customer service experience possible. We are so sorry to hear that you have not experienced our usual level of support and will do everything we can to rectify your issues. A member of our team will reach out to you to discuss any problems you are facing and to properly help you resolve them. Our reporting system is definitely expected to provide accurate information. Be sure to let us know what appears to be incorrect so that we can get that fixed. We are also always evolving and improving, so let us know what types of changes you would like to see in the future. As long as a transaction has not been batched, you should be able to void it from the client’s profile and the All Transactions Report. Also, be sure to let our team know what sort of delays you are seeing so that we can help to improve that for you and save you time as well as money. Thank you for choosing WellnessLiving. -Jenny P. (WellnessLiving Customer Advocate)

Hi David! Thank you so much for your review. We are so happy to hear about your positive experience with our Onboarding and Support staff! We are always doing everything in our power to ensure that customers like you are able to transition to our software smoothly and find all the features you need. We will strive to maintain this level of excellence for you and all our customers. Please let us know what new features and improvements you would like to see implemented in the future, as our company has been built on the feedback of our customers. Thank you for choosing WellnessLiving! The WellnessLiving Team

Hey Guiliana! Thanks so much for leaving your amazing review! Our teams at WellnessLiving do their best to ensure that your experience is always awesome, so we are ecstatic to hear that Helen and Lucksan provided you with such great assistance. Lucksan says that it was wonderful to work with you and that you were very kind and patient. He was happy to help you through the hiccups you experienced and to find the workarounds you need. Our team is currently hard at work on the new improvements and features that will make your day-to-day run even smoother. Helen said that it was an absolute pleasure to work with your team. We all look forward to many years of helping you serve your clients. Thank you for choosing WellnessLiving! The WellnessLiving Team

Hi Christina! Thank you so much for taking the time to leave your review. Our teams at WellnessLiving work hard to go above and beyond customer expectations to provide the ultimate customer service experience, so we are ecstatic to hear that you are so pleased with your interactions with us. We are always doing our very best to ensure that customers like you are completely satisfied with your WellnessLiving experience, which is why we are always there to help you with anything that you need, no matter what. We are so happy to work with you and look forward to many more years together. Thanks for choosing WellnessLiving! The WellnessLiving Team

Hey there! Thanks so much for taking the time to share your thoughts with us. At WellnessLiving, we understand how stressful it can be to transition to a new business management software, which is why we always do everything we can to help you feel comfortable with us. We are so glad that the switch went so smoothly for you, your staff members, and your clients. We look forward to working with you for many years to come. Thank you for choosing WellnessLiving! The WellnessLiving Team

Hi Angela! Thank you so much for sharing your thoughts and for making the switch to WellnessLiving. We work hard to offer the absolute best management software solution to businesses like yours, so we are delighted to hear that you have had such a satisfying experience with us. Additionally, we know how nerve wracking the transition to a new software system can be, which is why our teams do everything we can to make the process as smooth as possible for you. We don’t stop there; our teams never stop working to provide our clients with the best software and support experiences imaginable. That’s why you will always find all the support, integrations, tools, and other features you need with us. Thanks again for choosing WellnessLiving! The WellnessLiving Team

Hey Jan! Thanks so much for leaving your kind review and for making the switch to WellnessLiving! Our teams work tirelessly to provide the absolute best software solution to businesses like yours, so it’s awesome to hear that you’ve had such a great experience with us. We will continue to do everything we can to offer the best customer service to you. Thanks again for choosing WellnessLiving! The WellnessLiving Team

Hi Carrie! Thank you for taking the time to share your thoughts. At WellnessLiving, we are always working hard to create a better option for MindBody users, so we are ecstatic to hear that you have been satisfied since making the switch. We are always here to help, so be sure to let us know whenever you have any questions. The WellnessLiving Team

Hey there! Thanks for leaving your review. Our support team’s priority is providing customers like you with easy to understand assistance so that you can focus on your business while we focus on your software. Thank you so much for choosing WellnessLiving! The WellnessLiving Team

Hey Cindee! Thanks for the kind words. At WellnessLiving, we do everything we can to offer the perfect all-in-one solution to businesses like yours, which we know is only possible when you are provided with great customer support. That’s why our team is always on the ball and working to give you the best possible software experience. Thanks for choosing WellnessLiving. We love, love, love working with you, too! The WellnessLiving Team